Dell 2150cn User Manual - Page 447

FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 1 Locate the cause of the problem using the Pitch Proceed to the Contact Dell. Configuration Chart. action a Launch the Tool Box, and click Chart Print corresponding on the Diagnosis tab. to the location b Click the Pitch Configuration Chart button. of the problem: The Pitch Configuration Chart is printed. • PHD unit - 2 c Compare the pitch of the color spots on your output with that on the Pitch Configuration Chart, and locate the cause of the problem. Is the cause of the problem located? • Fuser Contact Dell and replace the fuser. • Main unit of the printer - Contact Dell. 2 Replace the PHD unit if you have a spare unit. a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The task is complete. b After you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the Pitch Configuration Chart button. Contact Dell. The Pitch Configuration Chart is printed. Does this solve your problem? Vertical blanks D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 445