Dell 2150cn User Manual - Page 449

FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 1 Locate the cause of the problem using the Ghost Proceed to the Contact Dell. Configuration Chart. action a Launch the Tool Box, and click Chart Print corresponding on the Diagnosis tab. to the type of b Click the Ghost Configuration Chart ghosting. button. Positive ghost - The Ghost Configuration Chart is printed. 2a Is the type of the problem identified? Negative ghost - 2b 2a Replace the PHD unit if you have a spare unit. a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." b After you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the Ghost Configuration Chart button. The task is complete. Contact Dell. The Ghost Configuration Chart is printed. Does this solve your problem? 2b If you are using non-recommended print media, Go to action 3. Go to action 2a. use the print media recommended for the printer. Does this solve your problem? 3 Adjust the transfer bias. The task is a On the operator panel, press the (Menu) complete. button and selectAdmin Menu MaintenanceAdjust BTR. b Adjust the setting for the type of print media being used. c Launch the Tool Box, and click Chart Print on the Diagnosis tab. d Click the Ghost Configuration Chart button. Contact Dell. The Ghost Configuration Chart is printed. Does this solve your problem? D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 447