Dell 2150cn User Manual - Page 465
Regi Jam (Exit Sensor On JAM), Replacing the Print Head Device PHD
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FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action 3a Use thick paper that is 105 g/m2 or less. Does this solve your problem? 3b Use thin paper that is 60 g/m2 or more. Does this solve your problem? 3c Ensure that the print media is not curled. Does this solve your problem? 3d Is the print media damp? 4a Fan the print media. Does this solve your problem? 4b Wipe the retard roller in the optional 250-sheet feeder with a cloth moistened with water. Does this solve your problem? 4c Turn over the print media. Does this solve your problem? 5 Use print media that is not damp. Does this solve your problem? Yes The task is complete. No Go to action 4a. The task is complete. Go to action 4a. The task is complete. Go to action 4a. Go to action 4c. Go to action 5. The task is complete. Go to action 4b. The task is complete. Contact Dell. The task is complete. The task is complete. Go to action 4a. Go to action 4a. Regi Jam (Exit Sensor On JAM) Action 1 Ensure that the PHD unit is installed correctly. Does this solve your problem? 2 Replace the PHD unit if you have a spare unit. See "Replacing the Print Head Device (PHD) Unit." Does this solve your problem? Exit Jam (Exit Sensor Off JAM) Yes The task is complete. The task is complete. No Go to action 2. Contact Dell. Action 1 Ensure the fuser is installed correctly. Does this solve your problem? Yes The task is complete. No Contact Dell. D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 463