Dell 2155cn User Manual - Page 389

FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section20.fm If you are experiencing fax send or receive errors, there is an advanced fax settings menu which you can access and change the settings accordingly. To enter the Diagnostic Menu (Customer Mode), follow the instructions. 1 Turn off the printer. 2 Disconnect all network, phone line, and USB cables from the device. 3 Turn on the printer while holding down and buttons to start in Customer Mode. After all the advanced fax settings have been made, you will need to turn off and on the printer for the new settings to be effective. Fax Data Encoding Method Some of the legacy fax devices do not support the Joint Bi-level Image Experts Group (JBIG) data encoding method. You may experience fax send or receive errors due to this data encoding method. You can disable the JBIG and select the Modified Huffman (MH), Modified Read (MR), or Modified Modified Read (MMR) encoding with the following instructions. You can change the modem transmission encoding with the following instructions. 1 Turn on the printer while holding down and buttons to start in Customer Mode. 2 Press button to select Fax/Scanner Diag, and then press the (Set) button. 3 Press button until Parameter appears, and then press the (Set) button. 4 Ensure that FAX Parameter appears, and then press the (Set) button. 5 Press button until G3M TX Coding appears, and then press the (Set) button. 6 Press button until the desired encoding appears, and then press the (Set) button. You can select MH, MR, or MMR. You can change the modem receive encoding with the following instructions. 1 Turn on the printer while holding down and buttons to start in Customer Mode. D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Faxing 387