Dell 2155cn User Manual - Page 689

FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Problem Action Print media misfeeds or multiple feeds occur in the standard 250-sheet tray or single sheet feeder. Ensure that the print media you are using meets the specifications for your printer. See "Supported Paper Types" for more information. Fan the print media before loading it in the standard 250-sheet tray. Ensure that the print media is loaded correctly. Ensure that the width and length guides of the print media sources are adjusted correctly. Ensure that the standard 250-sheet tray is securely inserted. Do not overload the tray. Do not force print media into the single sheet feeder when you load it; otherwise, it may skew or buckle. Ensure that the print media is not curled. Face the recommended print side up or down appropriately for the type of print media you are using. See "Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Feeder" for more information. Turn the print media over or around and try printing again to see if feeding improves. Do not mix print media types. Do not mix reams of print media. Remove the top and bottom curled sheets of a ream before loading the print media. Load print media only when the tray is empty. Wipe the retard rollers in the standard 250-sheet tray or single sheet feeder with a cloth moistened with water. The envelope is creased after printed. Make sure that the envelope is loaded in the standard 250-sheet tray or single sheet feeder as instructed in "Loading Envelopes in the Standard 250-Sheet Tray and the Optional 250-Sheet Feeder" or "Loading an Envelope in the SSF." D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 687