Dell 3330 User's Guide

Dell 3330 Manual

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  • Dell 3330 | User's Guide - Page 1
    Dell 3330dn Laser Printer User's Guide June 2009 www.dell.com | support.dell.com
  • Dell 3330 | User's Guide - Page 2
    memory card ...21 Installing a flash memory or firmware card...23 Installing hardware options...25 Installing an optional drawer ...25 Attaching cables...26 Installing the printer on a wired network...27 Installing printer software...29 Verifying printer setup...30 Printing a menu settings page...30
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    and weights supported by the printer ...49 Paper capacities...50 Software overview 51 Status Monitor Center...51 Driver Profiler...51 Dell Printer Alert Utility...51 Installing the optional XPS driver...52 Dell Toner Management System...53 Printing Status Window...53 Dell Printer Supplies Reorder
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    Accessing jam areas...64 200 paper jam...65 201 paper jam...66 202 paper jam...67 231 paper jam...69 233 paper jam...70 234 paper jam...70 235 paper jam...71 242 paper jam...71 251 paper jam...72 Understanding printer menus 74 Menus list...74 Paper menu...75 Default Source menu
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    attached to a network ...126 Printer attached locally to a computer ...127 Replacing supplies...127 Replacing the toner cartridge ...127 Replacing the photoconductor kit ...129 Moving the printer...132 Moving the printer to another location...132 Administrative support 133 Using the Embedded Web
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    Restoring the factory default settings...136 Troubleshooting 137 Solving basic printer problems...137 Printer control panel display is blank or displays only diamonds 137 Solving printing problems...137 Jobs do not print...137 Confidential and other held jobs do not print ...138 Multiple-language
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    Solid black or white streaks appear on transparencies or paper 152 Embedded Web Server does not open...152 Check the network connections ...152 Check the network settings ...152 Appendix 153 Index 155 Contents 7
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    8
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    replaced. Replace it only with the same or equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: Before moving the printer, follow
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    • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Safety information 10
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    model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair information • Order status
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    same time, documentation and drivers for your technical reference material for experienced users or printer are already installed on your computer. technicians • Supplies and accessories for my printer • Replacement cartridges Dell Printer Supplies Web site-dell.com/supplies You can purchase
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    5 Standard 250-sheet tray (Tray 1) 6 Multipurpose feeder door 7 Paper stop 8 Standard exit bin The following illustration shows the printer back with its basic features or parts: 1 Rear door 2 Ethernet port 3 USB port 4 Parallel port 5 Power cord socket 6 Power switch 7 Locking device Learning about
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    Configured models The following illustration shows the printer configured with an optional drawer: 1 Optional tray (Tray 2) Understanding the printer control panel The following diagram shows the printer control panel: Learning about the printer 14
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    is in the Ready state. 2 Back button ( ) Returns the display to the previous screen 3 Cancel button ( ) Stops all printer activity When printing, pressing causes Stopping to appear momentarily. Then the Stopped screen appears offering a list of settings that you may select. 4 Indicator light
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    printer or that indicate possible printer problems that must be resolved. The display is also capable of showing pictures of Show Me instructions, a software program can also change or override the user default settings selected from the printer control panel. 3, 4, 5, 6 Navigation buttons Press
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    . The paper stop also aids in neater stacking of the paper. To open the paper stop, pull it so it flips forward. Learning about the printer 17
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    Notes: • Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause creases in the transparencies. • When moving the printer to another location, make sure the paper stop is closed. Learning about the printer 18
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    , the asterisk appears next to the user default setting on the display. Factory default settings can be restored. See "Restoring the factory default settings" on page 136 for more information. Selecting a location for the printer When selecting a location for the printer, leave enough room to open
  • Dell 3330 | User's Guide - Page 20
    capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available internal options Memory cards • Printer memory • Flash memory • Fonts Firmware cards • Bar Code • Forms Card • PrintCryptionTM
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    cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal
  • Dell 3330 | User's Guide - Page 22
    . 3 Align the memory card with its connector on the system board. Push the latches on the connector open if they are not open already. Additional printer setup 22
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    door. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning-Potential Damage: System board
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    on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Close the system board door. Additional printer setup 24
  • Dell 3330 | User's Guide - Page 25
    hardware options Installing an optional drawer The printer supports an optional drawer. Only one drawer may be installed on the printer at one time. CAUTION-SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the printer off and unplug the power cord from
  • Dell 3330 | User's Guide - Page 26
    with the drawer, and then lower the printer into place. Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and then to a wall outlet
  • Dell 3330 | User's Guide - Page 27
    . These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users
  • Dell 3330 | User's Guide - Page 28
    printer does not appear in the list of discovered printers, click Add Port and follow the on-screen instructions. 9 Follow the on-screen instructions to complete the installation. For Macintosh users a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file
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    . Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users 1 Close
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    Install icon. 5 Follow the instructions on the screen. Using the World Wide Web Updated printer software may be available at www.support.dell.com. Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by
  • Dell 3330 | User's Guide - Page 31
    that Status is "Connected." If Status is "Not Connected," the LAN drop may not be active or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. Additional
  • Dell 3330 | User's Guide - Page 32
    Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper inches or millimeters) • Portrait Height and Portrait Width • Feed Direction Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is
  • Dell 3330 | User's Guide - Page 33
    and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. Note: Select Portrait Height to
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    2 Squeeze and slide the guides to the correct position for the paper size you are loading. Loading paper and specialty media 34
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    . If you are loading A6-size paper: a Squeeze and slide the length guide toward the center of the tray to the A5 size position. b Raise the : • Use the size indicators on the bottom of the tray to help position the guide. • For setup, load letter- or A4-size paper based on the standard size for
  • Dell 3330 | User's Guide - Page 36
    the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load A6-size paper to the maximum fill line; the tray holds only 150 sheets of
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    5 Squeeze and slide the guides to lightly touch the side of the stack. 6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Type setting for the tray. Loading paper and specialty media 37
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    Using the multipurpose feeder Opening the multipurpose feeder 1 Grasp the handle, and pull the multipurpose feeder door down. 2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. Loading paper and specialty media 38
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    down gently so the multipurpose feeder is extended fully and open. Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen
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    cause jams. • Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters which are located on the guides. Loading paper and specialty media 40
  • Dell 3330 | User's Guide - Page 41
    stamp and address are shown to illustrate the proper orientation for loading envelopes. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Loading paper and specialty media 41
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    the guides to lightly touch the sides of the stack. 5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 6 From the printer control
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    manually from the Paper menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser printer is on and Ready appears. 2 From the printer names and user-defined custom names
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    . To change a Custom Type name: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not name for the paper type in a Custom Name box. Note: This custom name will replace a custom type name under the Custom Types and Paper Size and Type menus. 6
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    (24 lb) or heavier paper. Note: Duplex printing is supported only for 60-90 g/m2 (16-24 lb bond) can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner
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    resulting in fewer paper feeding problems and better print quality. Paper the printer • Preprinted papers that can be affected by the temperature in the printer fuser • • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing.
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    releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively
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    , and capacities. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions Standard Optional tray Multipurpose 250-sheet tray feeder Duplex path A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm X (5.8 x 8.3 in
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    Paper size Dimensions Standard Optional tray Multipurpose 250-sheet tray feeder Duplex path DL Envelope 110 x 220 mm X X X (4.3 x 8.7 in Colored Paper Card stock X X X Glossy paper X X X X Paper labels1 X 1 Single-sided paper labels designed for laser printers are supported
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    transparencies 10 sheets of card stock 7 envelopes Notes Note: Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels per
  • Dell 3330 | User's Guide - Page 51
    telling you what the error is, and points you to the appropriate recovery information. Note: For the Dell Printer Alert Utility to work properly, bidirectional communication support must be in place so the printer and computer can communicate. An exception is added to the Windows Firewall to allow
  • Dell 3330 | User's Guide - Page 52
    Laser Printer. In Windows XP: Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer. 2 Click Printer Alert Utility. Installing the optional XPS driver The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS color
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    Offline, and Error-Check Printer) and the name of the job when you send a job to print. The Printing Status window also displays the level of toner so you can: • Monitor the toner level for your printer. • Click Order Supplies to order replacement toner cartridges. Dell Printer Supplies Reorder
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    on the paper that is loaded. 3 Do one of the following: For Windows users a With a document open, click File  Print. b Click Properties, Preferences options. 2 From the print options or Copies & Pages pop-up menu, choose Printer Features. 3 From the Feature Sets pop-up menu, choose Paper. 4 From
  • Dell 3330 | User's Guide - Page 55
    back of the design is placed faceup. tray. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Printing 55
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    determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the Embedded Web Server, or from the printer control panel Paper menu. • To prevent print quality problems, avoid getting fingerprints on the transparencies.
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    or damaged in any way - Have windows, holes, perforations, cutouts, or embossing , or laid finishes • Adjust the width guides to fit the width of the envelopes. paper labels designed for laser printers are supported for occasional use. printer and the cartridge with adhesive, and could void the
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    in.) strip on the leading and driver edge, and use a non-oozing adhesive paper handling problems. • printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs. Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer
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    are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. For Windows Users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then click
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    , profiles, forms from a kiosk, bookmarks, or a parked job), and then assign a user name. For a confidential job, also enter a four-digit PIN. 4 Click Print, and then go to the printer to release the job. 5 From the printer control panel, press the down arrow button until Held jobs appears, and then
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    test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3 Release the buttons when print job, do one of the following: For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or
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    icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences
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    the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper tray or the manual feeder are properly positioned
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    (Tray 2) 6 Push button to open the front door. Inside this door is the unit housing the toner cartridge and photoconductor kit. 7 Rear door Jam message numbers and how to access each jam Jam number 200 201 202 231 . Remove the jam from the standard exit bin. Remove Tray 2. Clearing jams 64
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    paper jam 1 Remove the tray from the printer. 2 Remove the jam if you see it here. 3 If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit). Note: When the photoconductor kit and toner cartridge are together, they are called a unit. Clearing
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    sheets. 5 Align and insert the unit. 6 Close the front door. 7 Insert the tray. 8 Press . 201 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this
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    remove any jammed sheets. 3 Align and insert the unit. 4 Close the front door. 5 Press . 202 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this
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    3 Open the rear door. 4 Remove the jam. 5 Close the rear door. 6 Close the front door. 7 Press . Clearing jams 68
  • Dell 3330 | User's Guide - Page 69
    231 paper jam CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk of injury from a hot component, allow the surface to cool before removing paper from this area. 1 Open the
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    233 paper jam" on page 70. 233 paper jam 1 Remove the tray from the printer. 2 Locate the lever shown. Pull the lever down to release the jam. 3 A single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and remove the jammed sheets, complete all
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    235 paper jam A duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammed in the standard exit bin. 1 To remove the jam, gently pull the jammed sheet out of the standard exit
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    Remove the jam. 3 Insert the optional tray. 4 Press . 251 paper jam A sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may be still visible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder. Clearing jams 72
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    sheet is not visible, complete the following steps: 1 Open the front door, and then remove the unit. 2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper. 3 Align and insert the unit. 4 Close the front door. 5 Press . Clearing
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    number of menus and menu items are available to make it easy for you to change printer settings: Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu Understanding printer menus 74
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    Source menu Menu item Default Source Tray MP Feeder Manual Paper Manual Env Description Sets a default paper source for all print using paper from the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Note: Only installed trays and feeders are listed
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    Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Manual all other trays. • If available, a user-defined name will appear instead of Custom Type the size of the paper being manually loaded in the multipurpose feeder Notes Manual. From the Paper menu, Configure MP must be set to Manual
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    Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Description Specifies the Note: Only installed trays and feeders are listed in this menu. Understanding printer menus 77
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    Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Manual Env Size 7 3/4 Envelope 9 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope Manual Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose
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    tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the a specific tray Note: Normal is the factory default setting. Understanding printer menus 79
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    is the factory default setting. Specifies the relative texture of the colored paper loaded in a specific tray Note: Normal is the factory default setting. • Settings appear only if the custom type is supported. Paper Weight menu Menu item Plain Weight Light Normal Heavy Card printer menus 80
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    Weight Light Normal Heavy Letterhead Weight Light Normal Heavy Preprinted Weight Light Normal Heavy Colored Weight Light Normal Heavy Light Weight Light Heavy Weight Heavy Description Specifies the Specifies the relative weight of the paper loaded in a specific tray Understanding printer menus 81
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    appear only if the custom type is supported. Paper Loading menu Menu item Recycled Loading sided printing occurs for all jobs that specify Colored as the paper type Note: Off is factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless
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    Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1- Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex
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    portrait width Notes: • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default Edge appears only if the longest edge is shorter than the maximum length supported in the tray. Reports menu Reports menu To print a report, use the
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    be set to 100%. • The optional flash memory must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports menu
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    is the factory default setting. • The value can be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
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    setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is
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    1-9 is selected, the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default the current TCP/IP Address information Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or
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    or change the current WINS Server Address Lets you view or change the current DNS Server Address IPv6 menu Use the following menu items to view or set the Enables IPv6 in the printer Note: On is the factory default setting. Specifies whether the network adapter accepts the automatic IPv6 address
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    Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates or deactivates NetWare support Note: No is the factory default setting. Shows the assigned NetWare login name Note: This can /GSQ Mode setting Note: Yes is the factory default setting. Understanding printer menus 90
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    is the factory default setting. • Changing this setting causes the printer to restart. USB Buffer Sets the size of the USB input increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is
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    the Setup menu if PCL SmartSwitch is set to Off. • PS SmartSwitch is shown only if the PostScript level is non-zero. Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default
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    existing parallel ports and is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. Determines whether the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests
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    item. Note: The message box has a limitation of 512 characters. Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled be used. Specifies the type of user authentication required for scan to e-mail privileges Note: None is the factory default
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    5 minutes is the factory default setting. 0 indicates the printer does not impose a lockout time. • "Login timeout" specifies how long the printer remains idle on the Home screen before automatically logging the user off. Settings range from 1-900 seconds. 300 seconds is the factory default setting
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    now Do not delete Description Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Specifies whether audit reports of
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    to log" specifies how critical a logged event is. With this log activated, the printer logs each event with a severity value equal to or less than the setting value. 0 is Emergency 1 is Alert 2 is Critical 3 is Error 4 is Warning 5 is Notice 6 is Informational 7 is Debug Notes: • Yes is the factory
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    the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. • Paper minimizes the amount of paper
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    Cartridge Alarm Off Single Timeouts Power Saver 1min-240 min Timeouts Screen Timeout 15 sec-300 sec Description Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. • On configures the printer to produce as little noise as possible. Instructs the printer
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    is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are not affected. Understanding
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    setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting affects only pages printed using a PCL 5e interpreter. This setting has no effect on pages printed using the PCL XL or PostScript interpreter. Sets the storage location for downloads Notes: • RAM is
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    retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory full appears, and downloads are the software program: for Windows users, click File  Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File >
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    default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Landscape uses Long
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    1200 dpi 1200 IQ 2400 IQ Toner Darkness 1-10 Enhance Fine Lines Fine Lines from the software program: for Windows users, click File  Print, and then printer IP address in a browser window, and from Print Settings, click Quality Menu. Automatically adjusts the contrast enhancement applied to images
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    request. • Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to
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    PostScript menu Menu item Print PS Error On Off Font Priority Resident Flash PCL Emul menu Menu item Font Source Resident Download Flash All Font Name
  • Dell 3330 | User's Guide - Page 107
    of the page. Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the
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    Feed command. • 0-199 allows a custom setting to be assigned. Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber Lets = 8 Tray 1 default = 1 Tray 2 default = 4 • The printer supports one standard 250-sheet tray and can have only one optional drawer installed,
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    setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 109
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    Print Image setting overrides scaling and orientation settings for some images. Inverts bi-tonal monochrome images Notes: • Off is the factory default 1-point increments. • This setting does not apply to GIF or JPEG images. Scales the image to fit the selected paper size Notes: • Best Fit is the
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    toner is low. Try one or more of the following: • Remove the toner cartridge, shake it, and then reinstall it. Press to clear the message and continue printing. • Remove the toner cartridge, and then install a new one. Press to clear the message and continue printing. Understanding printer messages
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    Cartridge Life Exceeded The toner cartridge is exhausted. 1 Remove the used toner cartridge, and then install a new one. 2 Press to front door of the printer. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning-Potential Damage: Do not turn the printer off while this message
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    . You can use Hex Trace to troubleshoot printer problems. Invalid Engine Code You need to download valid engine code for the printer. Note: Engine code may be downloaded while this message appears on the display. Invalid Network Code You need to download valid network printing code for the internal
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    Replace the maintenance items and, if necessary, reset the printer maintenance counter. For information on purchasing supplies, see "Ordering supplies" on page 126. Menu access turned off by system administrator The printer menus cannot be accessed because your system support person disabled
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    page. Wait for the message to clear. PC Kit Life Warning This is the final warning message for the photoconductor kit. The photoconductor kit is near exhaustion. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the
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    from the standard exit bin. Replace Cartridge The toner cartridge is exhausted. 1 Remove the used toner cartridge, and then install a new one. 2 Press to clear the message. Replace PC Kit This is the early warning message for the photoconductor kit. The printer continues printing unless the value
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    When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and to access any held jobs • See your system support person if you need a password number to enter a specific printer feature, setting, or menu that is blocked from
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    clear. Warning-Potential Damage: Do not turn the printer off while Waiting, too many events ... DO NOT POWER OFF appears on the display. 30.yy Invalid refill, change cartridge An unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one. 31.yy Replace
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    press to clear the message and continue 42.xy Cartridge region mismatch Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values: 1 America 2 EMEA
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    printing. Downloaded fonts and replacing. 54 Standard network software error Try one or more of the following: • Press the down arrow button until Continue appears, and then press • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer
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    printer needs to have scheduled maintenance done. Order a maintenance kit, which contains a fuser and a transfer roller. Contact Customer Support, and report the message. 84 PC Kit life warning The photoconductor kit is near exhaustion. Try one or more of the following: • Replace the photoconductor
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    1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge unit if you removed it. 4 Close any open doors jam. 4 Close both doors. 5 Press to continue printing. Understanding printer messages 122
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    exit bin. 2 Check the paper size to ensure that it is supported by the printer. 3 Press to continue printing. 24x.yy Paper jam The message then remove the photoconductor kit and toner cartridge unit. • Remove Tray 2. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge unit if you
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    back on. If the service message appears again, contact Customer Support, and report the message. 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. Understanding printer messages 124
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    , unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove all paper from the printer. 3 Dampen a clean, lint-free cloth with water. Warning-Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the
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    some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see the following table: Supply Toner Paper or specialty media Path to menu item Purpose of menu item Settings  Quality Menu  Toner Darkness Lets you adjust the level
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    3330dn Laser Printer. In Windows® XP and 2000, Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer. 2 Click Dell Printer Supplies Reorder Application. The Order Toner Cartridges window opens. 3 Choose your printer model from the list. 4 Enter your Dell printer Service
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    Warning-Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to distribute the toner. Maintaining the printer
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    toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC
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    Place the unit on a flat, clean surface. 3 Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle. Maintaining the printer 130
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    on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go. 7 After you replace the photoconductor kit, reset the
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    these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring
  • Dell 3330 | User's Guide - Page 133
    Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the device status: 1 Type the printer IP address in the address field of your Web browser. Note
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    low or reach their end-of-life. To configure supply notifications using the Embedded Web Server: 1 Type the printer IP address into the address that user are deleted. Note: This functionality is available only on network printers. To modify the confidential print settings: 1 Type the printer IP
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    address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 type in the e-mail addresses. 5 Click Submit. Note: See your system support person to set up the e-mail server. Administrative
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    page" on page 30. Warning-Potential Damage: Restore Now returns most printer settings to the original factory settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are unaffected. 1 From the printer control panel, printer returns to Ready. Administrative support 136
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    All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer control panel display is blank or displays only
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    your system support person to make sure the network is functioning correctly. • Copies of the printer software are also available on the Dell Web site at www.Dell.com. MAKE Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Troubleshooting 138
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    of images, and the number of pages in the job. CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel of paper in each tray. 2 Move the paper guides to the correct positions for the paper size loaded printer control panel or from the Embedded Web Server. Troubleshooting 139
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    allow envelopes to exit there. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. Troubleshooting 140
  • Dell 3330 | User's Guide - Page 141
    . RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Memory card Make sure the memory card is securely connected to the printer system board. Troubleshooting
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    Solving paper feed problems Paper frequently jams These are stack height indicated in the tray or on the multipurpose feeder. CHECK THE GUIDES Move the guides in the tray to the correct positions for the paper size loaded. LOAD until Print Recovery appears, and then press . Troubleshooting 142
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    . If these suggestions still do not correct the problem, then contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages, but first make sure the standard
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    : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the
  • Dell 3330 | User's Guide - Page 145
    pop-up menu. • From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job to print. Ghost images These are possible solutions. Try one or more of the following: THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit. CHECK THE MEDIA TYPE
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    the following: CHECK THE GUIDES Move the width and length guides in the tray to THE PAPER TYPE SETTING • For Windows users: From Print Properties, make sure the Media Type setting users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer
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    users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in the tray. • From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the tray. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting
  • Dell 3330 | User's Guide - Page 148
    type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new print cartridge. THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. Troubleshooting 148
  • Dell 3330 | User's Guide - Page 149
    that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These
  • Dell 3330 | User's Guide - Page 150
    of the following: THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 150
  • Dell 3330 | User's Guide - Page 151
    the printer control panel, select another tray or feeder to feed paper for the job. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. MAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. Warning
  • Dell 3330 | User's Guide - Page 152
    life of the cartridge, and then reinstall it. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. Embedded Web Server does not open These are possible solutions. Try one or more of the following: CHECK THE NETWORK CONNECTIONS Make sure the printer
  • Dell 3330 | User's Guide - Page 153
    customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware
  • Dell 3330 | User's Guide - Page 154
    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 154
  • Dell 3330 | User's Guide - Page 155
    maintenance needed 121 84 PC Kit life warning 121 84 Replace PC Kit 121 88.yy Cartridge is low 121 88.yy Cartridge nearly low 121 88.yy Replace cartridge 121 900-999 Service users 59 printing for Windows users 59 Confidential Print menu 96 configurations printer 112 display troubleshooting display is
  • Dell 3330 | User's Guide - Page 156
    for Macintosh users 59 printing for Windows users 59 Hex Trace 113 Hex Trace ready 113 HTML menu 109 I Image menu 110 indicator light 14 information, finding 11 installing printer software 29 Invalid Engine Code 113 Invalid Network Code 113 IPv6 menu 89 J jams accessing jam areas 64 avoiding 63
  • Dell 3330 | User's Guide - Page 157
    Texture menu 79 paper types duplex support 49 supported by printer 49 where to load 49 Paper Weight menu 80 Parallel 115 Parallel 115 Parallel menu 92 parallel port 26 PC Kit Life Warning 115 PCL Emul menu 106 PDF menu 106 photoconductor kit replacing 129 PostScript menu 106 Power Saver 115
  • Dell 3330 | User's Guide - Page 158
    121 58 Too many flash options installed 121 80 Routine maintenance needed 121 84 PC Kit life warning 121 84 Replace PC Kit 121 88.yy Cartridge is low 121 88.yy Cartridge nearly low 121 88.yy Replace cartridge 121 900-999 Service 124 [PJL RDYMSG] 115 Activating Menu Changes 111 Busy
  • Dell 3330 | User's Guide - Page 159
    for Windows users 59 Replace Cartridge 116 Replace PC Kit 116 replacing photoconductor kit 129 toner cartridge 127 reports viewing 133 Reports menu 84, 87 Reserve print jobs 58 printing for Macintosh users 59 printing for Windows users 59 Resetting the printer 116 Resetting without replacing may
  • Dell 3330 | User's Guide - Page 160
    lines 151 toner fog or background shading 149 toner rubs off 149 toner specks 150 troubleshooting, printer options drawers 117 Utilities menu 105 V Verify print jobs 58 printing for Macintosh users 59 printing for Windows users 59 viewing reports 133 virtual display how to access 133 W Waiting,
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Dell 3330dn Laser Printer
User's Guide
June 2009
www.dell.com | support.dell.com