Dell 3333 User's Guide
Dell 3333 Manual
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UPC - 884116037514
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- Dell 3333 | User's Guide - Page 1
Dell 3333dn and 3335dn Laser MFP User's Guide November 2009 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. - Dell 3333 | User's Guide - Page 2
drawer ...50 Attaching cables...51 Verifying printer setup...52 Printing a menu settings page...52 Printing a network setup page ...53 Setting up the printer software...53 Installing printer software ...53 Updating available options in the printer driver...54 Setting up wireless printing...55 Follow - Dell 3333 | User's Guide - Page 3
forms and letterhead...88 Storing paper...89 Supported paper sizes, types, and weights...89 Paper sizes supported by the printer ...89 Paper types and weights supported by the printer ...91 Paper capacities...91 Software overview 93 Status Monitor Center...93 Driver Profiler...93 Contents 3 - Dell 3333 | User's Guide - Page 4
Dell Printer Alert Utility...93 Printing 95 Printing a document...95 Printing on both sides of copy settings...106 Copying from one size to another...106 Making copies using paper from a selected tray ...107 Copying on both sides of the paper (duplexing) ...107 Copying a document that contains - Dell 3333 | User's Guide - Page 5
using the touch screen...119 E-mailing a document...119 Sending an e-mail using the touch screen...119 Sending an e-mail using a shortcut number ...119 Sending an e-mail using the address book ...120 Customizing e-mail settings...120 Adding e-mail subject and message information...120 Changing the - Dell 3333 | User's Guide - Page 6
ring service ...127 Connecting the printer and a telephone or answering machine to the same telephone line 128 Connecting to an adapter for your country or region...130 Connecting to a computer with a modem...134 Enabling the fax function...135 Using the Embedded Web Server for fax setup...136 - Dell 3333 | User's Guide - Page 7
quality...145 Holding and forwarding faxes...145 Holding faxes...145 Forwarding a fax ...146 Scanning to an FTP address 147 Scanning to an FTP address...147 Scanning to an FTP address using the keypad ...147 Scanning to an FTP address using a shortcut number...147 Scanning to an FTP address using - Dell 3333 | User's Guide - Page 8
...154 Sides (Duplex) ...154 JPEG Quality...154 Darkness...154 Resolution...155 Advanced Imaging ...155 Improving scan quality...155 Understanding printer menus 156 Menus list...156 Paper menu...157 Default Source menu...157 Paper Size/Type menu ...157 Configure MP menu...157 Substitute Size menu - Dell 3333 | User's Guide - Page 9
to a network ...231 Printer attached locally to a computer ...231 Replacing supplies...231 Replacing the toner cartridge ...231 Replacing the photoconductor kit ...233 Recycling Dell products...236 Moving the printer to another location...236 Shipping the printer...237 Administrative support 238 - Dell 3333 | User's Guide - Page 10
247 250 paper jam...248 251 paper jam...249 290-294 paper jams...250 Troubleshooting 254 Solving basic printer problems...254 Printer control panel display is blank or displays only diamonds 254 Understanding printer messages...254 Change to ...254 Change - Dell 3333 | User's Guide - Page 11
needed ...264 84 PC Kit life warning...264 84 Replace PC Kit...264 88 Cartridge low...264 1565 Emulation error, load emulation option...264 Scanner ADF Cover Open ...265 Scan Document Too Long ...265 Replace all originals if restarting job...265 Paper Change: Load Tray ...265 - Dell 3333 | User's Guide - Page 12
scans...274 Cannot scan from a computer ...274 Solving fax problems...275 Caller ID is not shown...275 Cannot send or receive a fax...275 Can send but not receive faxes...277 Can receive but not send faxes...277 Received fax feed problems...280 Paper frequently jams ...280 Paper trays...281 Paper - Dell 3333 | User's Guide - Page 13
appears on the page 291 Toner rubs off...291 Toner specks...292 Transparency print quality is poor...292 Uneven print density...293 Embedded Web Server does not open...293 Check the network connections ...293 Check the network settings ...293 Contacting Technical Support...293 Appendix 294 Index - Dell 3333 | User's Guide - Page 14
14 - Dell 3333 | User's Guide - Page 15
or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments - Dell 3333 | User's Guide - Page 16
parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts cord regularly for signs of such problems. Remove the power cord from the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. - Dell 3333 | User's Guide - Page 17
the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer. User's Guide-The User's Guide is available - Dell 3333 | User's Guide - Page 18
Express Service Code appear on labels located on your printer. • Software and Drivers-Certified drivers for my printer and Software and Documentation CD installers for Dell printer software • Readme files-Last-minute technical changes, or advanced technical reference material for experienced users - Dell 3333 | User's Guide - Page 19
Basic model 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250-sheet tray 7 Multipurpose feeder door 8 Front door Learning about the printer 19 - Dell 3333 | User's Guide - Page 20
printer to the computer. 5 Fax wall connection port Note: The Fax ports are present only when a fax card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a fax for the printer When selecting a location for the printer, leave enough room to open trays, covers, - Dell 3333 | User's Guide - Page 21
The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same - Dell 3333 | User's Guide - Page 22
tray. • Scan sizes from 125 x 127 mm (4.92 x 5.0 in.) to 215.9 x 355.6 mm (8.5 x 14 in.). • Scan documents with mixed page sizes (letter and legal). • Scan glass can be used to scan or copy single pages or book • Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.). • Scan documents - Dell 3333 | User's Guide - Page 23
the printer control panel Item 1 2 Display Keypad Description View scanning, copying, faxing, and printing options as well as status and error messages. Enter numbers or symbols on the display. 3 Dial Pause 4 Back • Press to cause a two- or three-second dial pause in a fax number. In the Fax To - Dell 3333 | User's Guide - Page 24
default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light 8 Stop Indicates the printer status: • Off-The power is off. • Blinking green-The printer access the Copy menus by pressing a number on the keypad. Opens the E-mail menus Opens the menus. These - Dell 3333 | User's Guide - Page 25
Protocol (FTP) menus 5 Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door. 6 Status/Supplies - Dell 3333 | User's Guide - Page 26
value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Learning about the printer 26 - Dell 3333 | User's Guide - Page 27
buttons Button Submit Function Saves a value as the new default setting Down arrow Up arrow Unselected radio button Selected three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax • FTP • E-mail printer 27 - Dell 3333 | User's Guide - Page 28
of Copies screen before the Number of Copies is set and saved, then the selection is not saved, and it does not become the default setting. Attendance message alert If an attendance message occurs which affects a function, such as copy or fax, then a solid red exclamation point appears over the - Dell 3333 | User's Guide - Page 29
turn them off as well, and unplug any cables going into the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available - Dell 3333 | User's Guide - Page 30
printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. 1 Loosen the screws on the back of the system board a quarter turn. Additional printer setup - Dell 3333 | User's Guide - Page 31
are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Flash memory or firmware card connectors 2 Fax card connector 3 Printer hard disk connector 4 Memory card connector Additional printer setup 31 - Dell 3333 | User's Guide - Page 32
the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you the edge of the card. 3 Open the memory card connector latches. Additional printer setup 32 - Dell 3333 | User's Guide - Page 33
a quarter turn to lock the system board into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Additional printer setup 33 - Dell 3333 | User's Guide - Page 34
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the printer, then turn them off as well, and unplug any cables going into the printer. Warning electricity. Touch something metal on the printer before touching any system board electronic - Dell 3333 | User's Guide - Page 35
the system board. • Be careful not to damage the connectors. 5 Release the latch, and then close the system board door by lowering the scanner. Additional printer setup 35 - Dell 3333 | User's Guide - Page 36
locked to prevent possible damage to the printer if it is moved. Installing an after setting up the printer, then turn the printer off, and unplug the printer, then turn them off as well, and unplug any cables going into the printer something metal on the printer before touching any system board - Dell 3333 | User's Guide - Page 37
optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the - Dell 3333 | User's Guide - Page 38
b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to unseat the standoffs. Additional printer setup 38 - Dell 3333 | User's Guide - Page 39
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. Additional printer setup 39 - Dell 3333 | User's Guide - Page 40
will pass through the ISP opening in the system board cage. 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Additional printer setup 40 - Dell 3333 | User's Guide - Page 41
. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Additional printer setup 41 - Dell 3333 | User's Guide - Page 42
disk to the ISP. For more information, see "Installing a printer hard disk" on page 43. 13 Release the latch, and then close the system board door . Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Additional printer setup 42 - Dell 3333 | User's Guide - Page 43
the system board. 2 Unpack the printer hard disk. Note: Avoid touching the components on the hard disk. 3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. Additional printer setup 43 - Dell 3333 | User's Guide - Page 44
hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place. c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. Additional printer setup 44 - Dell 3333 | User's Guide - Page 45
To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional printer setup 45 - Dell 3333 | User's Guide - Page 46
the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Release the latch, and then close the system board door by lowering the scanner. Additional printer setup 46 - Dell 3333 | User's Guide - Page 47
the printer. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. 2 Unpack the fax card. Additional printer setup 47 - Dell 3333 | User's Guide - Page 48
3 Remove the metal cover from the fax card opening. 4 Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. Additional printer setup 48 - Dell 3333 | User's Guide - Page 49
5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Release the latch, and then close the system into place. Warning-Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Additional printer setup 49 - Dell 3333 | User's Guide - Page 50
packing material from the outside of the drawer. 2 Remove the tray from the support unit. 1 Support unit 2 Tray 3 Remove any packing material and tape from inside the tray. 4 Insert the tray into the support unit. 5 Place the drawer in the location chosen for the printer. Additional printer setup 50 - Dell 3333 | User's Guide - Page 51
during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: • The USB symbol - Dell 3333 | User's Guide - Page 52
install it again. • Print a network setup page to verify that your printer is correctly connected to the network. This page also provides important information that aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and - Dell 3333 | User's Guide - Page 53
printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users - Dell 3333 | User's Guide - Page 54
on the Dell Support Web site at support.dell.com. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Click , or - Dell 3333 | User's Guide - Page 55
. Note: Do not connect cables until instructed to do so. 1 Set up the printer hardware. For more information, see the Setup Guide. 2 Follow the instructions for your operating system: • Windows-See "Information you will need to set up the printer on a wireless network" on page 55 and "Installing the - Dell 3333 | User's Guide - Page 56
• 802.1X username and password • Certificates Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • An - Dell 3333 | User's Guide - Page 57
fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 7 If Fax is enabled, enter the Fax station (phone) number for this printer Continue. 10 Insert the Software and Documentation CD. 11 Click Install Printer and Software. 12 Click Agree to agree - Dell 3333 | User's Guide - Page 58
on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and Documentation CD - Dell 3333 | User's Guide - Page 59
turn the printer on. 3 From the printer control panel, select your language and country or region, and then touch Continue. 4 Select your time zone, and then touch Continue. 5 Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue. Additional printer setup 59 - Dell 3333 | User's Guide - Page 60
fax station name and number, see your system support person; or touch Back to go back and deselect Fax. 8 If Fax is enabled, enter the Fax station (phone) number for this printer click AirPort. 2 From the Network pop-up menu, select print and then double-click the printer name. Note: The application - Dell 3333 | User's Guide - Page 61
to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the computer: a Insert the Software and Documentation CD - Dell 3333 | User's Guide - Page 62
network. These instructions apply to Ethernet connection. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users 1 Insert the Software - Dell 3333 | User's Guide - Page 63
9 Follow the on-screen instructions to complete the installation. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see "Printing a network setup page" on page - Dell 3333 | User's Guide - Page 64
the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add. In Mac OS X Print Center or Printer Setup Utility. 4 From the Printer List, click Add. 5 Choose the Default Browser tab. 6 Click More Printers. 7 From the - Dell 3333 | User's Guide - Page 65
connect the cable (to switch to a wired connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on again. For Windows users 1 Print a network setup page and make a note of the new IP address. 2 Click , or click Start and then click Run. 3 In the Start - Dell 3333 | User's Guide - Page 66
For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: - Dell 3333 | User's Guide - Page 67
. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. It launches automatically. If the CD type D:\setup.exe, where D is the letter of your CD or DVD drive. b Click Install Printer and Software. c Click Agree to accept the Printer Software License - Dell 3333 | User's Guide - Page 68
computer (example: COM1). d Click Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print - Dell 3333 | User's Guide - Page 69
still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing, copying, or receiving faxes. You can: Use both - Dell 3333 | User's Guide - Page 70
e-mail using the touch screen" on page 119 • "Scanning to a computer" on page 152 • "Scanning to a flash drive" on page 153 Check your first Off Use factory default settings for all settings associated with Eco-Mode. This setting supports the performance specifications for your printer. To select - Dell 3333 | User's Guide - Page 71
settings range from 1-240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in - Dell 3333 | User's Guide - Page 72
Available settings range from 20-100 . The factory default setting is 100. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the - Dell 3333 | User's Guide - Page 73
ready to print. You may notice a short delay before the first page is printed. • Fans run at a reduced speed or are turned off. Use factory default settings. This setting supports the performance specifications for your printer. Minimizing your printer's environmental impact 73 - Dell 3333 | User's Guide - Page 74
5 Touch the arrows to select a setting. 6 Touch Submit. Minimizing your printer's environmental impact 74 - Dell 3333 | User's Guide - Page 75
and the multipurpose feeder must be set manually from the Paper size menu. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch - Dell 3333 | User's Guide - Page 76
load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper tray or the manual feeder are properly positioned - Dell 3333 | User's Guide - Page 77
2 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. Loading paper and specialty media 77 - Dell 3333 | User's Guide - Page 78
the paper. Straighten the edges on a level surface. 4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown. Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not load A6-size paper to the maximum fill - Dell 3333 | User's Guide - Page 79
1 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. 5 Squeeze and slide the guides to lightly touch the side of the stack. Loading paper and specialty media 79 - Dell 3333 | User's Guide - Page 80
. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder Opening the multipurpose feeder 1 Grasp the handle, and pull the - Dell 3333 | User's Guide - Page 81
2 Grasp the raised handle, and pull the extension forward. 3 Grasp the handle, and pull the extension so it flips forward. 4 Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading paper and specialty media 81 - Dell 3333 | User's Guide - Page 82
Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then - Dell 3333 | User's Guide - Page 83
or specialty media under the stack height limiters which are located on the guides. • Load paper, transparencies, and card stock with the recommended print side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging the transparencies - Dell 3333 | User's Guide - Page 84
: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack. Loading paper and specialty media 84 - Dell 3333 | User's Guide - Page 85
according to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available - Dell 3333 | User's Guide - Page 86
tray number or MP Feeder Type. 6 Touch the left or right arrow until Custom Type or another custom name appears. 7 Touch Submit. Changing a Custom Type name If the printer is on a network do not know the IP address of the printer, print a network setup page and locate the address in the TCP/ - Dell 3333 | User's Guide - Page 87
trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its - Dell 3333 | User's Guide - Page 88
papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before - Dell 3333 | User's Guide - Page 89
emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet Supported paper sizes, types, and weights Paper sizes supported by the printer Paper size Dimensions Standard 250- sheet tray Optional 550- Multi- purpose Duplex sheet tray - Dell 3333 | User's Guide - Page 90
Paper size Dimensions Standard 250- sheet tray Optional 550- Multi- purpose Duplex sheet tray feeder unit Automatic Document feeder Oficio 216 x 340 mm , see "Configuring Universal paper settings" on page 75. 3 To support duplexing, the Universal width must be between 210 mm (8.267 in) - Dell 3333 | User's Guide - Page 91
lb) paper. Load up to Tray 1 250 sheets of paper 150 sheets of A6-size paper 50 paper labels 50 transparencies Notes Note: Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use. It is - Dell 3333 | User's Guide - Page 92
of card stock 7 envelopes Notes Note: Only one optional drawer may be installed on the printer at a time. The maximum amount of paper that can be loaded depends on whether you have an optional 550-sheet tray. Note: Feed paper into the multipurpose feeder only to the point where its leading edge - Dell 3333 | User's Guide - Page 93
driver settings and other data for such things as: • Print orientation and N-Up (document settings) • Installation status of an output tray (printer options) • User-defined paper sizes (custom papers) • Simple text and watermarks • Overlay references • Font references • Form associations Dell - Dell 3333 | User's Guide - Page 94
the Dell Printer Alert Utility: 1 In Windows Vista or later: a Click ª Programs. b Click Dell Printers. c Click Dell 3333dn and 3335dn Laser MFP. In Windows XP: Click Startª Programs or All Programsª Dell Printersª Dell 3333dn and 3335dn Laser MFP. 2 Click Printer Alert Utility. Software overview - Dell 3333 | User's Guide - Page 95
Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File ª Print. b Click Properties, Preferences, Options, or Setup, and then adjust the - Dell 3333 | User's Guide - Page 96
a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use transparencies designed specifically for laser printers. Check with the m2 (37-39 lb. bond) in weight. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the - Dell 3333 | User's Guide - Page 97
or laid finishes • Adjust the width guides to fit the width of the envelopes on using labels Note: This printer is intended for occasional paper source; mixing media can cause feeding problems. • From the Paper menu, (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. - Dell 3333 | User's Guide - Page 98
, Preferences, Options, or Setup. 3 Click Other Options, and then click Print and Hold. 4 Select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For a confidential job, also enter a four-digit PIN. 5 Click OK or Print, and then go to the printer to release the - Dell 3333 | User's Guide - Page 99
, touch Held jobs. 6 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. 7 Touch Confidential Jobs. 8 Enter - Dell 3333 | User's Guide - Page 100
File System) or any other file system are not supported. • If selecting an encrypted .pdf file, then enter the file password from the printer control panel. • Before printing an encrypted .pdf file, enter the file password from the printer control panel. • You cannot print files for which you - Dell 3333 | User's Guide - Page 101
number of printed copies. 5 Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the - Dell 3333 | User's Guide - Page 102
For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, and then double-click Print Center or Printer Setup Utility. 3 Double-click the printer icon. Printing 102 - Dell 3333 | User's Guide - Page 103
4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Printing 103 - Dell 3333 | User's Guide - Page 104
are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the the scanner glass. 2 Adjust the paper guides. 3 On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. - Dell 3333 | User's Guide - Page 105
screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch document. 5 Touch Copy to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place transparencies in the multipurpose feeder. - Dell 3333 | User's Guide - Page 106
original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead facedown, top edge first in are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy printer will scale the size automatically. 6 Touch Copy It. Copying 106 - Dell 3333 | User's Guide - Page 107
number represents sides of the copy. For example, select 1-sided to 2-sided if you have 1-sided original documents and you want 2-sided copies. Note: The ADF automatically scans Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with letter-size paper and the - Dell 3333 | User's Guide - Page 108
scan. Copies are printed on mixed paper sizes corresponding to the paper sizes of the original document. Example 2: Copying to a single paper size The printer has one paper tray or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to - Dell 3333 | User's Guide - Page 109
such as documents printed on a laser printer, or pages from a magazine or groups of pages (not collated). Collated Not collated By default, Collate is set to On. If you do not , then adjust the paper guides. 3 On the home screen, touch Copy. 4 Use the keypad to enter the number of copies. 5 Touch - Dell 3333 | User's Guide - Page 110
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Separator Sheets. Note: Collate must be On for the separator sheets to be placed between - Dell 3333 | User's Guide - Page 111
. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Custom Scan the flatbed. Otherwise, touch Finish the job. Pausing the current print job to make copies When the "Allow priority copies" setting is On, the printer - Dell 3333 | User's Guide - Page 112
3 From the printer control panel, press . 4 If you placed the document on the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Header/Footer. 6 Pick an area of the page - Dell 3333 | User's Guide - Page 113
size settings for "Copy from" and "Copy to" are different, the printer automatically adjusts the Scale setting to accommodate the difference. • If the type to copy onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper through the multipurpose feeder. • When "Copy - Dell 3333 | User's Guide - Page 114
scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. • Printed Image-Used when copying halftone photographs, graphics such as documents printed on a laser printer multiple copies of the document. The factory default setting for Collate is on; the output - Dell 3333 | User's Guide - Page 115
called N-up printing. The N stands for Number. For example, 2-up would print two pages printer. Advanced Imaging This option lets you adjust Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Detail, Scan system support person. When a custom overlay is created, - Dell 3333 | User's Guide - Page 116
Note: Some Advanced Duplex options may not be available on all printer models. Save as Shortcut This option allows the current settings to be when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper When should I use Photograph - Dell 3333 | User's Guide - Page 117
, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer. You can type the e-mail address, use a shortcut number, or use the address book. Getting ready to e-mail Enabling the - Dell 3333 | User's Guide - Page 118
: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E-mail Settings. 5 Click Setup E-mail Server. 6 Fill in the fields with the appropriate - Dell 3333 | User's Guide - Page 119
Click E-mail Shortcut Setup. 5 Type a unique name for the recipient, and then enter the e-mail address. Note: If you are entering multiple addresses, then separate each address with a comma (,). 6 Select the scan settings (Format, Content, Color, and Resolution). 7 Enter a shortcut number, and then - Dell 3333 | User's Guide - Page 120
recipients, press Next address, and then enter the address or shortcut number you want to add. 4 Touch E-mail It. Sending an into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you are searching for, - Dell 3333 | User's Guide - Page 121
a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 you selected Encrypted PDF, then enter your password twice. E-mailing color documents 1 Load Scanning... appears. • When using the scanner glass, touch Cancel Job while Scanning... appears or while Scan - Dell 3333 | User's Guide - Page 122
(printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the e-mail. Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to - Dell 3333 | User's Guide - Page 123
by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the transmission log or transmission error log • Scan Preview-Displays - Dell 3333 | User's Guide - Page 124
of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web Server and - Dell 3333 | User's Guide - Page 125
Number appears, enter the printer fax number. 4 After entering the Station Number, touch Submit. Using the Embedded Web Server for fax setup 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup - Dell 3333 | User's Guide - Page 126
Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and - Dell 3333 | User's Guide - Page 127
telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE - Dell 3333 | User's Guide - Page 128
arrow for the pattern setting you want to change. h Touch Submit. Connecting the printer and a telephone or answering machine to the same telephone line 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an - Dell 3333 | User's Guide - Page 129
Use one of the following methods: Answering machine Answering machine and telephone Faxing 129 - Dell 3333 | User's Guide - Page 130
one end of the telephone cable that came with the printer to the printer LINE port . Note: There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. 2 Connect the other end of the - Dell 3333 | User's Guide - Page 131
3 Connect the answering machine or telephone to the adapter. Use one of the following methods: Answering machine Telephone Faxing 131 - Dell 3333 | User's Guide - Page 132
port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter. Note: Your telephone - Dell 3333 | User's Guide - Page 133
3 Connect the adapter into the N slot of an active analog telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. 5 If you - Dell 3333 | User's Guide - Page 134
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the - Dell 3333 | User's Guide - Page 135
fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax 12 Enter the Fax Station Name, and then touch Enter. 13 Enter the Fax Station Number, and then touch - Dell 3333 | User's Guide - Page 136
a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Station Name box, and then enter the name to be printed on all outgoing faxes. 6 Click inside the Station Number box, and then enter the printer fax - Dell 3333 | User's Guide - Page 137
printer driver for your printer. • Verify that the fax option is installed in the printer driver. 1 With a file open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click the Other Options tab, and then click Fax. 4 On the Fax screen, type the name and number of the fax - Dell 3333 | User's Guide - Page 138
or later users 1 With a document open, choose File > Print. 2 From the PDF pop-up menu, choose Fax PDF. 3 Type the fax number in the To field, and enter other information as needed. 4 Click Fax. If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax - Dell 3333 | User's Guide - Page 139
of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Select the - Dell 3333 | User's Guide - Page 140
2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Touch Search Address Book. 5 Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. Note: Do not attempt to search for multiple names - Dell 3333 | User's Guide - Page 141
. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch Options. 6 From the Resolution area, touch the left or right arrow to adjust the resolution to your - Dell 3333 | User's Guide - Page 142
10 Touch Fax it. Note: The document is scanned and then faxed at the scheduled time. Printing an incoming fax on both printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Reports. 3 Click Fax Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer - Dell 3333 | User's Guide - Page 143
that have a private caller ID or no fax station name. 6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning • When using the ADF, touch Cancel - Dell 3333 | User's Guide - Page 144
the original document. This increases the amount of information saved. • Color-Sets the scan type and output for the fax. Color documents can be scanned and sent to a fax destination. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex - Dell 3333 | User's Guide - Page 145
do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click Holding Faxes. 6 Enter a password in the Print Faxes Password box. Note: This may not be applicable in - Dell 3333 | User's Guide - Page 146
printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From the Fax Forwarding menu under Fax number where you want the fax forwarded. Note: The shortcut number must be a valid shortcut number - Dell 3333 | User's Guide - Page 147
been configured by your system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then sent to a color - Dell 3333 | User's Guide - Page 148
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click FTP - Dell 3333 | User's Guide - Page 149
If you enter a number that is already in use, then you are prompted to select another number. 7 Touch Send It to start the scan, or touch to the scanner know what needs to be scanned for inclusion in the document. Orientation This option tells the printer whether the original document is in portrait - Dell 3333 | User's Guide - Page 150
the scan type and output for the FTP file. Color documents can be scanned and sent to an FTP site, computer, e-mail address, or the printer. Advanced error log • Scan Preview-Displays the first page of an image before it is included in the FTP file. When the first page is scanned, the scanning is - Dell 3333 | User's Guide - Page 151
magazine articles, business graphics, and brochures. When should I use Photo mode? Use Photo mode when the original document is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. Scanning to an FTP address 151 - Dell 3333 | User's Guide - Page 152
computer where you want to save the scanned output file. 6 Enter a scan name. The scan name is the name that appears in the Scan Profile list on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. A shortcut number was automatically assigned when you clicked Submit - Dell 3333 | User's Guide - Page 153
After you enter the shortcut number, the scanner scans and sends the document guides. 3 Insert the flash drive into the USB port on the front of the printer. 4 Touch Scan to USB drive. 5 Select the size and file that you want to scan. 6 Touch Scan It. Understanding scan profile options Quick Setup - Dell 3333 | User's Guide - Page 154
(Zlib, JPEG or None) used to compress the scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Default Content affects the quality and size of your scanned file. Text-Emphasizes sharp, black, high-resolution text - Dell 3333 | User's Guide - Page 155
the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the mode? Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. Scanning to a computer or flash drive 155 - Dell 3333 | User's Guide - Page 156
/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call - Dell 3333 | User's Guide - Page 157
in two trays and the Paper Size and Paper Type settings match, then the trays are automatically linked. When one tray is empty, the job prints using the linked tray. • Manual Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default - Dell 3333 | User's Guide - Page 158
of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of - Dell 3333 | User's Guide - Page 159
the factory default setting. Specifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 159 - Dell 3333 | User's Guide - Page 160
the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Understanding printer menus 160 - Dell 3333 | User's Guide - Page 161
all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print - Dell 3333 | User's Guide - Page 162
. 356 millimeters is the international factory default setting for Height. • Landscape is the factory default setting for Orientation. • Off is the factory default setting for 2 scans per side. • User Default is the factory default setting for ADF Pick Roller Force. Understanding printer menus 162 - Dell 3333 | User's Guide - Page 163
if the paper can be loaded in either direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Reports menu Note: When you select a menu item from the Reports menu, the indicated report - Dell 3333 | User's Guide - Page 164
Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Description Prints a report containing printer statistics such - Dell 3333 | User's Guide - Page 165
network cards> Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to perform - Dell 3333 | User's Guide - Page 166
Net Setup Reports Network Card TCP/IP IPv6 Wireless Apple Talk NetWare Description Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the - Dell 3333 | User's Guide - Page 167
network setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support the printer to print a banner page Note: Off is the factory default setting. - Dell 3333 | User's Guide - Page 168
BOOTP address assignment setting Note: On is the factory default setting. Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Note: Yes is the - Dell 3333 | User's Guide - Page 169
from the Network/Ports menu: Network/Ports ª Network ª Net Setup ª Wireless Menu item Network Mode Infrastructure Ad hoc Description Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an access point. • Ad hoc is the factory default setting. Ad - Dell 3333 | User's Guide - Page 170
network Lets you select an available network for the printer Network/Ports menu: Network/Ports ª Standard Network or Network ª Std Network Setup or Net Setup ª NetWare Menu item Activate Yes No View Login Name Print Mode Description Activates NetWare support Note: No is the factory default - Dell 3333 | User's Guide - Page 171
/GSQ Mode Yes No Description Lets you view the assigned NetWare network number Note: This can be changed only from the Embedded Web Server. Enables On. It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off. Sets the printer to automatically switch to - Dell 3333 | User's Guide - Page 172
setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. Understanding - Dell 3333 | User's Guide - Page 173
On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to perform the special USB, serial, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu - Dell 3333 | User's Guide - Page 174
setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. Understanding - Dell 3333 | User's Guide - Page 175
default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. NPA Mode On Off Auto Sets the printer to the parallel, USB, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu - Dell 3333 | User's Guide - Page 176
or Serial Option 2 menus. Specifies the number of data bits that are sent in each transmission frame Note: 7 is the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is - Dell 3333 | User's Guide - Page 177
Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting for Use SSL. • When the Negotiate setting is used, your SMTP server determines if SSL will be used. Specifies the type of user authentication required Note: "No - Dell 3333 | User's Guide - Page 178
and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked out. 3 attempts is the factory default setting. • "Failure time frame" specifies the time frame - Dell 3333 | User's Guide - Page 179
and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enables Network Time Protocol, which synchronizes - Dell 3333 | User's Guide - Page 180
the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected, but print quality is not. • Paper minimizes the amount - Dell 3333 | User's Guide - Page 181
Tab On Off Korean Tab On Off Chinese Pinyin Tab On Off Chinese Zhuyin Tab On Off Paper Sizes U.S. Metric Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the - Dell 3333 | User's Guide - Page 182
(continued) Paper Jam Load Paper Service Errors Description Specifies a valid port range for printers behind a port-blocking firewall. The valid ports are specified by two sets of numbers separated by a semicolon. Note: 9751:12000 is the factory default setting. Specifies what is displayed on - Dell 3333 | User's Guide - Page 183
buttons can be added to the Home screen, and default buttons can be removed. Available selections for each button are: Display Do Not Display Formats the printer date Formats the printer time Specifies the brightness of the printer control panel screen Sets the copies from the scanner glass - Dell 3333 | User's Guide - Page 184
background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Note: On is the factory default setting. The background of the image will be removed. Lets you scan multiple jobs to one file Notes: • A printer hard disk must be installed in the printer and operating properly for this menu - Dell 3333 | User's Guide - Page 185
job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation. This setting has no effect on PCL or PPDS emulation print jobs. Sets the amount of time the printer waits for user intervention before it holds jobs that require - Dell 3333 | User's Guide - Page 186
printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore returns all printer settings to the factory default settings except Network spots with a limited number of colors. • Text emphasizes - Dell 3333 | User's Guide - Page 187
the edge of the page at the margins Note: On is the factory default setting. Keeps the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting. Enables stapling Note: Off is the factory default setting. Understanding printer menus 187 - Dell 3333 | User's Guide - Page 188
Between Pages Separator Source Tray Manual Feeder Envelope Feeder Darkness 1-9 Output Bin Standard Bin Bin Number of Copies Description Specifies the paper size of the original document Specifies the paper source for copy jobs Note: Tray 1 is the factory default setting. Places a sheet of - Dell 3333 | User's Guide - Page 189
Off Date/Time Page number Bates number Custom text Print on default setting for Print on. Specifies header/footer information for the top right of the page Notes: • Off is the factory default setting for Top right. • "All pages" is the factory default setting for Print on. Understanding printer - Dell 3333 | User's Guide - Page 190
Off Date/Time Page number Bates number Custom text Print default setting for Print on. Specifies header/footer information for the bottom right of the page Notes: • Off is the factory default setting for Bottom right. • "All pages" is the factory default setting for Print on. Understanding printer - Dell 3333 | User's Guide - Page 191
Allow priority copies On Off Custom Job scanning On Off Allow Save as Shortcut On Off Background Removal -4 to +4 Auto Center On Off Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content - Dell 3333 | User's Guide - Page 192
is the factory default setting. Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Station Name Station Number Station ID Station Name Station Number Enable Manual Fax On Off Description Specifies - Dell 3333 | User's Guide - Page 193
being used Notes: • FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns. Specifies the direction from which digits are masked in an outgoing fax number Note: The number of characters masked is determined by the "Digits - Dell 3333 | User's Guide - Page 194
factory default setting for all Fax Cover Page options. Description Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Understanding printer menus - Dell 3333 | User's Guide - Page 195
B5 ID Card Custom Scan Size Book Original default setting. A numeric entry field is provided to enter numbers Establishes a dialing prefix rule Specifies the number of times the printer tries to send the fax to a specified number Note: 5 is the factory default setting. Understanding printer - Dell 3333 | User's Guide - Page 196
. Enables Error Correction Mode for fax jobs Note: Yes is the factory default setting. Lets you send faxes by scanning at the printer Note: On is the factory default setting. Allows driver to fax jobs to be sent by the printer Note: Yes is the factory default setting. Lets you save fax numbers as - Dell 3333 | User's Guide - Page 197
Negative Image On Off Shadow Detail -4 to +4 Scan edge to edge On Off Sharpness 0-5 Enable Color Fax Scans On by default Never use Always use Off by default Auto Convert Color Faxes to Mono Faxes On Off Description Specifies which color to drop during faxing, and how much to increase or decrease - Dell 3333 | User's Guide - Page 198
to be received by the printer Note: On is the factory default setting. Allows a fax to be held until toner or supplies are replaced Notes: • This menu item appears only if a hard disk is supported and installed. • None is the factory default setting. Specifies the number of rings before answering an - Dell 3333 | User's Guide - Page 199
error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source Tray Manual Feeder Description Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. Lets you enter the shortcut number - Dell 3333 | User's Guide - Page 200
On Off Description Specifies whether printed logs display the dialed number or the station name returned Note: Remote Station Name is the factory default setting. Enables access to the Fax Job log Note: On is the factory default setting. Enables access to the Fax Call log Note: On is the factory - Dell 3333 | User's Guide - Page 201
inkjet print. Specifies the resolution level for scan to fax Note: Standard is the factory default setting. Lightens or darkens the output Note: 5 factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Understanding printer menus 201 - Dell 3333 | User's Guide - Page 202
of the job. Notes: • On is the factory default setting. • This menu item applies to all scan functions. Enables analog fax receive Note: Off is the factory default setting. E-mail Settings menu Menu item E-mail Server Setup Subject Message E-mail Server Setup Send me a copy Never appears On by - Dell 3333 | User's Guide - Page 203
KB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Understanding printer menus 203 - Dell 3333 | User's Guide - Page 204
ID Card Custom Scan Size Book Default 5-90 Description Lightens or darkens the output Note: 5 is the factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default for content" is the factory default setting. • 5 reduces the all scan functions. Sets - Dell 3333 | User's Guide - Page 205
item Text/Photo Default 5-90 Photo Default 5-90 E-mail images sent as Attachment Web Link Use Multi-Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder E-mail Bit Depth 8 bit 1 bit Custom Job scanning On Off - Dell 3333 | User's Guide - Page 206
whether the original document is scanned edge-to-edge Note: Off is the factory default setting. Adjusts the sharpness of a scanned image Note: 3 is the factory default setting. Enables the use of the cc: and bcc: fields Note: Off is the factory default setting. Understanding printer menus 206 - Dell 3333 | User's Guide - Page 207
default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Lightens or darkens the output Note: 5 is the factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Understanding printer - Dell 3333 | User's Guide - Page 208
Mixed Sizes A4 A5 A6 JIS B5 ID Card Custom Scan Size Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge JPEG Quality Best for content 5-90 Text Default 5-90 Text/Photo Default 5-90 Photo Default 5-90 Description Specifies the paper size of the document that - Dell 3333 | User's Guide - Page 209
for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan factory default setting. Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer - Dell 3333 | User's Guide - Page 210
: Off is the factory default setting. Adjusts the sharpness of a scanned image Note: 3 is the factory default setting. Description Specifies the format of the file Sets the version of the PDF file that will be scanned to USB Note: 1.5 is the factory default setting. Understanding printer menus 210 - Dell 3333 | User's Guide - Page 211
default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Understanding printer - Dell 3333 | User's Guide - Page 212
Color is set to Off Note: 8 bit is the factory default setting. Lets you enter a base file name Lets you scan a document that contains mixed paper sizes into a single job Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off - Dell 3333 | User's Guide - Page 213
the factory default setting. Specifies whether the original document is scanned edge-to-edge Note: Off is the factory default setting. Adjusts the sharpness of a scanned image Note: 3 is the factory default setting. Description Specifies the number of copies to print Understanding printer menus 213 - Dell 3333 | User's Guide - Page 214
item Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate Off source selected to supply paper for the printer to print from the flash drive Stacks Paper Saver. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. - Dell 3333 | User's Guide - Page 215
Sheet Source Tray Manual Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL factory default printer language. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another printer language. - Dell 3333 | User's Guide - Page 216
for all print jobs Notes: • 1 sided is the factory default setting. • To set 2-sided printing from the software program: for Windows users, click File ª Print, and then click Properties, Preferences, Options, or Setup; for Macintosh users, choose File > Print, and then adjust the settings from the - Dell 3333 | User's Guide - Page 217
Source Tray Edge is the factory default setting. • Long Edge default number of copies for each print job Note: 1 is the factory default default setting. • The On setting stacks the print job sequentially. • Both settings print the entire job the number Tray 1 (standard tray) is the factory default - Dell 3333 | User's Guide - Page 218
of paper Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. the factory default setting. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 - Dell 3333 | User's Guide - Page 219
a smaller number can help conserve toner. Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP - Dell 3333 | User's Guide - Page 220
order Notes: • Resident is the factory default setting. • A formatted optional flash memory card must be installed in the printer and operating properly for this menu item to be available. • The optional flash memory card cannot be Read/Write, Write, or password protected. • Job Buffer Size must not - Dell 3333 | User's Guide - Page 221
default setting. It shows the factory default be Read/Write, Write, or password protected. • All shows all : • 12 is the factory default setting. • Point Size refers to the factory default setting. • Pitch refers to the number of fixed • Portrait is the factory default setting. • Portrait prints text - Dell 3333 | User's Guide - Page 222
None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Description Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international factory default setting. • The printer sets the amount - Dell 3333 | User's Guide - Page 223
, only Tray 1 and Tray 2 of the Tray values apply to your printer Tray 3 default = 5 Tray 4 default = 20 • The factory default settings appear even if the source is not installed. Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual envelope default = 3 Tray Renumber - Dell 3333 | User's Guide - Page 224
If the requested font is not found, the printer will use a similar font. Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting. • Tray 2 is displayed only when it is installed - Dell 3333 | User's Guide - Page 225
can be increased in 1% increments. Sets the page orientation for HTML documents Note: Portrait is the factory default setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 225 - Dell 3333 | User's Guide - Page 226
Portrait is the factory default setting. Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of - Dell 3333 | User's Guide - Page 227
to clean the interior may cause damage to your printer. 5 Make sure all areas of the printer are dry before beginning a new print job. Cleaning the scanner glass If you encounter print quality problems, such as streaks on copied or scanned images, clean the areas shown. 1 Slightly dampen a soft - Dell 3333 | User's Guide - Page 228
ADF cover. 2 Unlock the separator roll. 3 Remove the separator roll. 4 Use a clean, lint-free cloth dampened with water to wipe the separator rollers. Maintaining the printer 228 - Dell 3333 | User's Guide - Page 229
roll. 7 Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down and until the progress bar - Dell 3333 | User's Guide - Page 230
review the status of the supplies. Checking the status of supplies from a network computer Note: The computer must be connected to the same network as the printer. 1 Type the printer If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP - Dell 3333 | User's Guide - Page 231
3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Dell Printer Supplies Reorder Application. The Order Toner Cartridges window opens. 6 Choose your printer model from the list. 7 Enter your Dell printer Service Tag number. Note: Your Service Tag number is located - Dell 3333 | User's Guide - Page 232
-Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to distribute the toner. Maintaining the printer 232 - Dell 3333 | User's Guide - Page 233
toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC - Dell 3333 | User's Guide - Page 234
by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean - Dell 3333 | User's Guide - Page 235
to touch the photoconductor drum. 5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with - Dell 3333 | User's Guide - Page 236
, see the instruction sheet that came with the new photoconductor kit. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty. 8 Close the front door. Recycling Dell products To return Dell products for - Dell 3333 | User's Guide - Page 237
a large enough surface to support the full footprint of the printer. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 237 - Dell 3333 | User's Guide - Page 238
Embedded Web Server, it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your - Dell 3333 | User's Guide - Page 239
. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Reports, and then click the type of report you want to view. Restoring the factory default settings If you want to retain a list of the current - Dell 3333 | User's Guide - Page 240
door. Inside are the toner cartridge and photoconductor kit. 2 Standard exit bin 3 Front door 4 Manual or multipurpose feeder door 5 Standard 250-sheet tray (Tray 1) 6 Optional 550-sheet tray (Tray 2) 7 Rear door 8 Automatic Document Feeder (ADF) Jam message numbers and how to access - Dell 3333 | User's Guide - Page 241
Jam number 231 233 234 235 240-249 250 251 290-295 To access the jam Open the front door, and then open the rear door. Remove Tray 1, and • Open the scanner cover. • Remove the ADF tray. 200 and 201 paper jams CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury - Dell 3333 | User's Guide - Page 242
2 Remove the jam if you see it here. 3 If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. 4 Lift the flap at the front of the printer, and then remove any jammed sheets. Clearing jams 242 - Dell 3333 | User's Guide - Page 243
5 If you do not see any jammed sheets, open the rear door. 6 Remove the jam. 7 Close the rear door. 8 Insert the photoconductor kit and toner cartridge. 9 Close the front door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is - Dell 3333 | User's Guide - Page 244
1 Pull down the rear door. 2 Remove the jammed paper. 3 Close the rear door. 4 Touch Continue. 231 paper jam CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 1 Open the front door. 2 Open the - Dell 3333 | User's Guide - Page 245
3 Remove the jam. 4 Close the rear door. 5 Close the front door. 6 Touch Continue. Clearing jams 245 - Dell 3333 | User's Guide - Page 246
release and remove the jammed sheets. 3 Insert the tray. 4 Touch Continue. If this does not clear the jam, complete the steps in "231 paper jam" on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer. To locate and remove the jammed sheets, complete - Dell 3333 | User's Guide - Page 247
out of the standard exit bin. 2 Touch Continue. 240-249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper. 4 Insert the tray, and then touch Continue. 5 If the jam message persists, then pull out any optional - Dell 3333 | User's Guide - Page 248
6 Remove the jammed paper, and then insert the trays. 7 Touch Continue. 250 paper jam 1 Touch Status/Supplies to Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. Clearing jams - Dell 3333 | User's Guide - Page 249
, complete the following steps: 1 Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Lift the flap at the front of the printer, and then remove any jams. 3 Reinsert the photoconductor kit and toner cartridge. 4 Close the front door. 5 Touch Continue. Clearing jams 249 - Dell 3333 | User's Guide - Page 250
290-294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. 4 Remove the separator roll. Clearing jams 250 - Dell 3333 | User's Guide - Page 251
5 Remove the jammed paper. 6 Reinstall the separator roll. 7 Lock the separator roll. Clearing jams 251 - Dell 3333 | User's Guide - Page 252
8 Close the ADF cover. 9 Touch Continue. Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue. Clearing jams 252 - Dell 3333 | User's Guide - Page 253
in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF input - Dell 3333 | User's Guide - Page 254
option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Printer control panel - Dell 3333 | User's Guide - Page 255
job to cancel the current job. Check tray connection Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Reattach the tray. Troubleshooting 255 - Dell 3333 | User's Guide - Page 256
system administrator. An error occurred on the SMTP server, or the SMTP server is not configured properly. Touch Continue to clear the message. If the message appears again, contact your system support person. No analog phone line connected to modem, fax is disabled. The printer is not detecting an - Dell 3333 | User's Guide - Page 257
Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source. • Cancel the current job. Troubleshooting 257 - Dell 3333 | User's Guide - Page 258
clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job. Troubleshooting 258 - Dell 3333 | User's Guide - Page 259
has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job. Load Manual Feeder with Try one or more of the following: • Load the specified - Dell 3333 | User's Guide - Page 260
then install a new one. 32.yy Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and - Dell 3333 | User's Guide - Page 261
• Cancel the current print job. • Install additional printer memory. Fax failed The fax failed to be sent. Wait for the message to clear. 50 PPDS font error Try one or more of the following: • Touch data stored in flash memory. • Upgrade to a larger capacity flash memory card. Troubleshooting 261 - Dell 3333 | User's Guide - Page 262
following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 54 Network software error is the number of the network connection. Try one or more of the following: • Touch - Dell 3333 | User's Guide - Page 263
additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible tray Try one or more of the following: • Remove the specified tray. • Touch Continue to clear the message and continue printing without using the specified tray. Troubleshooting - Dell 3333 | User's Guide - Page 264
. 84 Replace PC Kit The photoconductor kit is exhausted. Install a new photoconductor kit. 88 Cartridge low The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing. 1565 Emulation error, load emulation option The printer automatically clears - Dell 3333 | User's Guide - Page 265
pages go to their destination: copy, fax, e-mail, or FTP. • Touch Restart job if job recovery is active. The message clears. A new scan job containing the same parameters as the previous job starts. Paper Change: Load Tray The printer is set to print on a paper type that is different - Dell 3333 | User's Guide - Page 266
the ADF guides. 5 From the printer control panel, press . 840.01 Scanner Disabled This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware error and disabled itself. 840.02 Scanner Auto Disabled The printer identified a problem with the - Dell 3333 | User's Guide - Page 267
properly installed and that the printer is connected to the network. • Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure - Dell 3333 | User's Guide - Page 268
NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again number and size of fonts, the number and complexity of images, and the number of pages in the job. CHANGE THE PAGE PROTECT SETTING TO OFF 1 Make sure the printer - Dell 3333 | User's Guide - Page 269
Setting Collate to Off in the software overrides the setting in the Finishing menu. REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Troubleshooting 269 - Dell 3333 | User's Guide - Page 270
the desired value appears. 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and - Dell 3333 | User's Guide - Page 271
error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the toner cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. If your printer glass. UNWANTED TONER IS IN THE BACKGROUND • - Dell 3333 | User's Guide - Page 272
the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Troubleshooting - Dell 3333 | User's Guide - Page 273
on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. AN ERROR MAY HAVE OCCURRED IN THE PROGRAM - Dell 3333 | User's Guide - Page 274
Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Cannot scan from a computer These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the - Dell 3333 | User's Guide - Page 275
Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK ( - Dell 3333 | User's Guide - Page 276
REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on - Dell 3333 | User's Guide - Page 277
: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 In the Rings to Answer box, enter the number of times you want the phone to ring before answering - Dell 3333 | User's Guide - Page 278
fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. - Dell 3333 | User's Guide - Page 279
option. For more information, see "Updating available options in the printer driver" on page 54. Drawers These are possible solutions. Try one guides are aligned against the edges of the paper. 4 Insert the tray. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer - Dell 3333 | User's Guide - Page 280
and that it is securely connected. MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions. Try - Dell 3333 | User's Guide - Page 281
tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE PAPER TRAY IS jam TURN ON JAM RECOVERY In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On: 1 Make sure the printer is on and Ready appears. 2 - Dell 3333 | User's Guide - Page 282
and make sure the packing material is properly removed. Reinstall the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Troubleshooting 282 - Dell 3333 | User's Guide - Page 283
the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Ghost images Troubleshooting 283 - Dell 3333 | User's Guide - Page 284
setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. Troubleshooting 284 - Dell 3333 | User's Guide - Page 285
tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup use it. Troubleshooting 285 - Dell 3333 | User's Guide - Page 286
printer specifications. Solid black or white streaks appear on transparencies or paper These are possible solutions. Try one or more of the following: ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. Troubleshooting - Dell 3333 | User's Guide - Page 287
setting is too light, or the Contrast setting is too low. • Change these settings from the printer control panel Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh users, change these settings from the Print dialog and pop-up menus. THE PAPER HAS ABSORBED - Dell 3333 | User's Guide - Page 288
in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW - Dell 3333 | User's Guide - Page 289
MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Streaked vertical lines These are possible solutions. Try one or more of the following: Troubleshooting 289 - Dell 3333 | User's Guide - Page 290
Contact Customer Support. Streaked horizontal lines These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or feeder to feed the paper for the job: • From the printer control panel Paper Menu, select the Default Source. • For Windows users, select - Dell 3333 | User's Guide - Page 291
in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Troubleshooting 291 - Dell 3333 | User's Guide - Page 292
in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. Troubleshooting 292 - Dell 3333 | User's Guide - Page 293
the Service Tag number or Express Service Code. For more information, see the label on the inside top front cover of the printer. The Service Tag number is also listed on the menu settings page. For additional technical support, check the Dell Support Web site at support.dell.com. Troubleshooting - Dell 3333 | User's Guide - Page 294
customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware - Dell 3333 | User's Guide - Page 295
Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 295 - Dell 3333 | User's Guide - Page 296
disk 264 80 Routine maintenance needed 264 84 PC Kit life warning 264 84 Replace PC Kit 264 840.01 Scanner Disabled 266 840.02 Scanner Auto Disabled 266 88 Cartridge low 264 Symbols "scan to computer" screen options 154, 155 A Active NIC menu 165 address book, fax using 140 ADF copying using 104 ADF - Dell 3333 | User's Guide - Page 297
256 display troubleshooting display is blank 254 display shows only diamonds 254 display, printer control panel 23 adjusting brightness 72 distinctive ring service connecting to 127 documents, printing from Macintosh 95 from Windows 95 Driver Profiler 93 duplexing copy jobs 107 fax jobs, incoming - Dell 3333 | User's Guide - Page 298
information, finding 17 installation wireless network 56, 59 installing options in driver 54 printer software 53 installing printer software adding options 54 Internal Solutions Port installing 36 Index 298 troubleshooting 280 Internal Solutions Port, network changing port settings 65 IPv6 menu - Dell 3333 | User's Guide - Page 299
169 XPS 220 Miscellaneous menu 178 moving the printer 236 multiple pages on one sheet 110 multipurpose feeder loading 80 N NetWare menu 170 Network menu 165 Network Card menu 167 network setup page 53 No analog phone line connected to modem, fax is disabled. 256 noise reducing 73 O options 550 - Dell 3333 | User's Guide - Page 300
resources 261 54 Network software error 262 54 Standard network software error 262 55 Unsupported trays attached 263 59 Incompatible tray 263 61 Remove defective disk 264 62 Disk full 264 63 Unformatted disk 264 80 Routine maintenance needed 264 84 PC Kit life warning 264 84 Replace PC Kit - Dell 3333 | User's Guide - Page 301
memory card 279 option not working 278 paper trays 281 printer problems, solving basic 254 printing directory list 101 font sample list 101 from flash drive 100 from Macintosh 95 from Windows 95 installing printer software 53 menu settings page 52 network setup page 53 print quality test pages 101 - Dell 3333 | User's Guide - Page 302
118, 119 fax destination 138, 139 FTP destination 148 SMTP server not set up. Contact system administrator. 256 SMTP Setup menu 177 software Driver Profiler 93 printer alert utility 93 Status Monitor Center 93 Some held jobs were not restored 257 standard exit bin light 72 Standard Network menu 165 - Dell 3333 | User's Guide - Page 303
from Windows 98 viewing reports 239 W Web site finding 17 Windows wireless network installation 56 wired network setup using Windows 62 wired networking using Macintosh 62 Wireless menu 169 wireless network configuration information 55 installation, using Macintosh 59 installation, using Windows 56
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Dell 3333dn and 3335dn Laser
MFP
User's Guide
November 2009
www.dell.com | support.dell.com
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