Dell 5230 User's Guide

Dell 5230 Manual

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  • Dell 5230 | User's Guide - Page 1
    Dell 5230n/dn and 5350dn Laser Printers User's Guide November 2009 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
  • Dell 5230 | User's Guide - Page 2
    page ...38 Setting up the printer software...38 Installing printer software ...38 Updating available options in the printer driver...39 Setting up wireless printing...40 Information you will need to set up the printer on a wireless network 40 Installing the printer on a wireless network (Windows
  • Dell 5230 | User's Guide - Page 3
    ...69 Storing paper...69 Supported paper sizes, types, and weights...70 Paper sizes supported by the printer ...70 Paper types and weights supported by the printer ...72 Software overview 73 Status Monitor Center...73 Driver Profiler...73 Dell Printer Alert Utility...73 Dell Toner Management System
  • Dell 5230 | User's Guide - Page 4
    ...82 Canceling a print job...83 Canceling a print job from the printer control panel ...83 Canceling a print job from the computer ...83 Understanding printer menus 85 Menus list...85 Paper menu...86 Default Source menu...86 Paper Size/Type menu ...86 Configure MP menu...89 Envelope Enhance ...90
  • Dell 5230 | User's Guide - Page 5
    ...120 Utilities menu ...121 XPS menu...122 PDF menu toner cartridge ...131 Replacing the photoconductor kit ...132 Recycling Dell products...135 Moving the printer...135 Before moving the printer ...135 Moving the printer to another location...135 Shipping the printer ...136 Administrative support
  • Dell 5230 | User's Guide - Page 6
    duplex unit 146 241-245 paper jams...148 250 paper jam...148 260 paper jam...149 271-279 paper jams...150 280 paper jams...150 281 paper jam...151 282 paper jam...151 283 staple jam...152 Troubleshooting 154 Solving basic problems...154 Solving basic printer problems...154 Embedded Web Server does
  • Dell 5230 | User's Guide - Page 7
    162 Unsupported disk ...162 30.yy Invalid refill, change cartridge ...162 31.yy Replace defective or missing cartridge ...162 32.yy Cartridge part number unsupported by device...163 34 Short paper ...163 35 Insufficient memory to support Resource Save feature 163 37 Insufficient memory to collate
  • Dell 5230 | User's Guide - Page 8
    life warning...167 84 Replace PC Kit...167 88 Cartridge low...167 88.yy Replace cartridge ...167 1565 Emulation error, load emulation option...168 Solving printing problems...168 Multiple-language PDFs do not print...168 Printer control panel display is blank or displays only diamonds 168 Jobs do
  • Dell 5230 | User's Guide - Page 9
    Streaked vertical lines ...182 Streaked horizontal lines...183 Toner fog or background shading appears on the page 183 Toner rubs off...184 Toner specks...184 Transparency print quality is poor...185 Uneven print density...185 Contacting Technical Support...185 Appendix 186 Index 188 Contents 9
  • Dell 5230 | User's Guide - Page 10
    10
  • Dell 5230 | User's Guide - Page 11
    -POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts
  • Dell 5230 | User's Guide - Page 12
    described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Safety information 12
  • Dell 5230 | User's Guide - Page 13
    maintaining the printer • Troubleshooting and solving problems • Convenient reference sheet to keep near the printer Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair
  • Dell 5230 | User's Guide - Page 14
    drivers for my printer and Software and Documentation CD installers for Dell printer software • Readme files-Last-minute technical changes, or advanced technical reference material for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges Dell Printer
  • Dell 5230 | User's Guide - Page 15
    sheets 5 Duplex unit3 Not applicable 6 Optional tray (Tray 2) 550 sheets 7 Optional tray (Tray 3) 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb.) paper. 2 The printer supports up to three output expander units, two
  • Dell 5230 | User's Guide - Page 16
    Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the
  • Dell 5230 | User's Guide - Page 17
    . Returns the display to the previous screen 6 Indicator light Indicates the printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer is on, but idle. • Solid red-Operator intervention is needed. Learning about the
  • Dell 5230 | User's Guide - Page 18
    of options is offered once Stopped appears on the display. Opens the menu index Note: The menus are available only when the printer is in the Ready state. Insert a flash drive into the front of the printer to print saved files. Note: Only the front USB port supports flash drives. Learning about the
  • Dell 5230 | User's Guide - Page 19
    outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Available internal options • Memory cards • Firmware cards • Printer hard disk • Internal Solutions Ports (ISP) All of these options may not be
  • Dell 5230 | User's Guide - Page 20
    illustration below to locate the appropriate connector. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional
  • Dell 5230 | User's Guide - Page 21
    1 2 3 1 Firmware and flash memory card connectors 2 Memory card connector 3 Printer hard disk connector Installing a memory card Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware
  • Dell 5230 | User's Guide - Page 22
    card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. Additional printer setup 22
  • Dell 5230 | User's Guide - Page 23
    flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug
  • Dell 5230 | User's Guide - Page 24
    4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. 1 2 3 Additional printer setup 24
  • Dell 5230 | User's Guide - Page 25
    Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port (ISP). Install an ISP for appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the
  • Dell 5230 | User's Guide - Page 26
    , leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to
  • Dell 5230 | User's Guide - Page 27
    d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 2 1 Additional printer setup 27
  • Dell 5230 | User's Guide - Page 28
    plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Additional printer setup 28
  • Dell 5230 | User's Guide - Page 29
    7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 29
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    Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing
  • Dell 5230 | User's Guide - Page 31
    Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. 3 2 1 2 Unpack the printer hard disk. Note: Avoid touching the components on the
  • Dell 5230 | User's Guide - Page 32
    3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the
  • Dell 5230 | User's Guide - Page 33
    . Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional
  • Dell 5230 | User's Guide - Page 34
    b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close
  • Dell 5230 | User's Guide - Page 35
    caster base, or 2000-sheet drawer, see the setup documentation that came with the option. Installing paper drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way. CAUTION-SHOCK HAZARD: If you are accessing the
  • Dell 5230 | User's Guide - Page 36
    remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. Attaching cables CAUTION-POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone
  • Dell 5230 | User's Guide - Page 37
    provides important information that aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the
  • Dell 5230 | User's Guide - Page 38
    up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows
  • Dell 5230 | User's Guide - Page 39
    the World Wide Web Updated printer software may be available on the Dell Support Web site at support.dell.com. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them
  • Dell 5230 | User's Guide - Page 40
    with your system support person if you need the following: • Authentication type • Inner authentication type • 802.1X username and password • Certificates Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer
  • Dell 5230 | User's Guide - Page 41
    and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer and Software. 4 Click Agree to accept the terms of the License Agreement. 5 Select Suggested and then click Next. 6 Click
  • Dell 5230 | User's Guide - Page 42
    7 Remove the label covering the USB port on the back of the printer. 8 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly
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    3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer. 6 From the
  • Dell 5230 | User's Guide - Page 44
    are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 or later a From the
  • Dell 5230 | User's Guide - Page 45
    . 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet connection. Before you install the
  • Dell 5230 | User's Guide - Page 46
    printer does not appear in the list of discovered printers, click Add Port and follow the on-screen instructions. 9 Follow the on-screen instructions will need the IP address if you are configuring access for computers on a different subnet than the printer. 4 Install the drivers and add the printer.
  • Dell 5230 | User's Guide - Page 47
    pop-up menu, choose AppleTalk. 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Note: If the printer doesn't appear in the list, you may need to add it using the IP address. Contact your system support person for assistance. Additional
  • Dell 5230 | User's Guide - Page 48
    is assigned a new IP address. The printer configurations on computers that access the printer must be updated with this new IP address in order to print to it over the network. Notes: • If the printer has a static IP address that will stay the same, then you do not need to make any changes to the
  • Dell 5230 | User's Guide - Page 49
    IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences
  • Dell 5230 | User's Guide - Page 50
    need to configure the printer and the computer so they can communicate. Make sure you have connected the serial cable to the COM port on your printer. 1 Set the parameters in the printer: a From the printer a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD
  • Dell 5230 | User's Guide - Page 51
    computer (example: COM1). d Click Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print
  • Dell 5230 | User's Guide - Page 52
    The printer trays cannot distinguish the paper size when both A5 and Statement sizes or B5 and Executive sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Note: The multipurpose feeder does not use auto-size sensing and can support
  • Dell 5230 | User's Guide - Page 53
    paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray Universal paper size (in the portrait orientation) allows the printer to support the size, including support for
  • Dell 5230 | User's Guide - Page 54
    , they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. 2 Squeeze the width guide tab inward as shown, and move the
  • Dell 5230 | User's Guide - Page 55
    tab inward as shown, and slide the guide to the correct position for the paper size being loaded. 1 2 3 Notes: • Use the size indicators on the bottom of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and
  • Dell 5230 | User's Guide - Page 56
    stack, and lock the length guide for the paper sizes indicated on the tray. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading paper and specialty media 56
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    Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide. Loading paper and specialty media 57
  • Dell 5230 | User's Guide - Page 58
    raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side
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    -sided printing LETTERHEAD Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. Loading paper and specialty media 59
  • Dell 5230 | User's Guide - Page 60
    7 Insert the tray. Loading the multipurpose feeder 1 Press the release latch, and then pull down the multipurpose feeder door. 1 2 Loading paper and specialty media 60
  • Dell 5230 | User's Guide - Page 61
    fully extended. 3 Squeeze and slide the width guide to the far right. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side
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    shown on the tray. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in
  • Dell 5230 | User's Guide - Page 63
    Long envelopes-Fully open the envelope support. 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on
  • Dell 5230 | User's Guide - Page 64
    to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the
  • Dell 5230 | User's Guide - Page 65
    of 64-216 g/m2 (17-58 lb) paper. If you need additional output capacity, you can purchase other optional exit bins. Note: Not all exit bins support every paper size and type. Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available
  • Dell 5230 | User's Guide - Page 66
    , and then press . c Press the up or down arrow button until . Submitting selection appears. appears next to the Paper Type setting you want, and then press Changing a Custom Type name If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type
  • Dell 5230 | User's Guide - Page 67
    edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can
  • Dell 5230 | User's Guide - Page 68
    without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require
  • Dell 5230 | User's Guide - Page 69
    that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven
  • Dell 5230 | User's Guide - Page 70
    provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 250- or 550sheet trays (standard or optional) Optional 2000- sheet
  • Dell 5230 | User's Guide - Page 71
    To support duplexing, the Universal width must be between 210 mm (8.267 in.) and 215.9 mm (8.5 in.); Universal length must be between 279.4 mm (11 in.) and 355.6 mm (14 in.). Note: An optional 250-sheet Universally Adjustable Tray is available for sizes smaller than A5, such as index cards. Paper
  • Dell 5230 | User's Guide - Page 72
    by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The duplex unit supports 63-170 g/m2 (17-45 lb) paper weights. Paper type Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton1 • Recycled Card stock 250- or 550-sheet trays
  • Dell 5230 | User's Guide - Page 73
    driver settings and other data for such things as: • Print orientation and N-Up (document settings) • Installation status of an output tray (printer options) • User-defined paper sizes (custom papers) • Simple text and watermarks • Overlay references • Font references • Form associations Dell
  • Dell 5230 | User's Guide - Page 74
    or later: a Click  Programs. b Click Dell Printers. c Click Dell 5230n/dn or 5350dn Laser Printer. In Windows XP: Click Start Programs or All Programs Dell Printers Dell 5230n/dn or 5350dn Laser Printer. 2 Click Printer Alert Utility. Dell Toner Management System Printing Status Window Note: For
  • Dell 5230 | User's Guide - Page 75
    Found launches, select the printer you are ordering the supplies for. 4 Follow the instructions on the screen. • If ordering from the Web, click the link under the Order Online heading. • If ordering by phone, call the number that appears
  • Dell 5230 | User's Guide - Page 76
    the settings as needed. Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or select the appropriate tray or feeder. 3 Click Print. Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print
  • Dell 5230 | User's Guide - Page 77
    tray" on page 54 - "Loading the 2000-sheet tray" on page 57 tray, a 550-sheet tray, or the multipurpose feeder. • Use transparencies designed specifically for laser printers Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers width guide to
  • Dell 5230 | User's Guide - Page 78
    printer is intended for occasional paper label printing only. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems. • From the Paper menu, set the Paper printer and the cartridge with adhesive, and could void the printer and cartridge
  • Dell 5230 | User's Guide - Page 79
    the job later. The job is held in memory until you delete it from the Held Jobs menu. When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies
  • Dell 5230 | User's Guide - Page 80
    job), and then assign a user name. For a confidential job, also enter a four-digit PIN. 4 Click Print, and then go to the printer to release the job. 5 From the printer control panel, press the down arrow button until Held jobs appears, and then press . 6 Press the down arrow button until appears
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    drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx. Notes: • High-speed flash drives must support the full-speed USB standard. Flash drives
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    or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
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    For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. Printing 83
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    10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon
  • Dell 5230 | User's Guide - Page 85
    Menu Flash Drive Menu Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 Only appears if Envelope Feeder is supported and installed. 2 Depending on the printer setup, this menu item appears as Network Setup
  • Dell 5230 | User's Guide - Page 86
    size sensing is not supported for Oficio, Folio, or Statement paper sizes. • The 2000-sheet tray supports A4, Letter, and Legal paper sizes. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding printer menus 86
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    is the US factory default setting. • The multipurpose feeder does not automatically sense paper size. The paper size value must be set. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding printer menus 87
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    Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Recycled Rough Envelope Custom Type Manual Paper Size A4 A5 A6 JIS as a menu item. • Plain Paper is the factory default setting. Specifies Specifies the size of the paper being manually loaded Note: A4 is the international factory default
  • Dell 5230 | User's Guide - Page 89
    factory default setting. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose feeder Notes
  • Dell 5230 | User's Guide - Page 90
    without a Change Paper message appearing. Menu tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Understanding printer
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    Normal is the factory default setting. Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 91
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    Specifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default tray Note: Normal is the factory default setting. Specifies the relative weight of the vinyl labels loaded in a specific tray Note: Normal is the factory default setting. Understanding printer
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    of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Understanding printer menus 93
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    factory default setting. Determines whether 2-sided printing occurs for all jobs that specify Heavy as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties
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    printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing
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    Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Description Specifies the default output bin Note: Standard Bin is the factory • The Type Assignment setting assigns each paper type to an output bin or linked bin set. Understanding printer menus 96
  • Dell 5230 | User's Guide - Page 97
    the factory default setting. Selects an output bin for each supported paper type Available selections for each type are: Disabled Standard Bin report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel language,
  • Dell 5230 | User's Guide - Page 98
    . Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset information including
  • Dell 5230 | User's Guide - Page 99
    the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The
  • Dell 5230 | User's Guide - Page 100
    setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is
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    is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or
  • Dell 5230 | User's Guide - Page 102
    Yes No Enable HTTP Server Yes No WINS Server Address Enable DDNS Yes No Enable mDNS Yes No DNS Server Address Description Specifies the Zero Configuration built-in Web server (Embedded Web Server). When this is enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes
  • Dell 5230 | User's Guide - Page 103
    the wireless network Lets you select an available network for the printer to use Lets you view the quality of the wireless connection Set Zone Description Activates AppleTalk support Note: Yes is the factory default setting. Shows the assigned AppleTalk name
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    SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. Lets you view the assigned menu Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through
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    by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. USB Buffer Sets the size of the USB input buffer Disabled Notes: Auto 3K to
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    the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated. Sets the size of the parallel input buffer Notes: • Auto is the factory default setting. • The
  • Dell 5230 | User's Guide - Page 107
    parallel ports and is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests
  • Dell 5230 | User's Guide - Page 108
    or reduce the size of the parallel, USB, and network buffers. • Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated. Serial Protocol DTR DTR/DSR XON/XOFF XON/XOFF/DTR XON/XOFF/DTRDSR Selects the hardware and
  • Dell 5230 | User's Guide - Page 109
    the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port
  • Dell 5230 | User's Guide - Page 110
    send the e-mail Note: 30 seconds is the factory default setting. Specifies a reply address of up to 128 characters in e-mail sent by the printer Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting for Use SSL. • When
  • Dell 5230 | User's Guide - Page 111
    1-900 (3 seconds) Remote Login Timeout 1-120 (10 minutes) Description Limits the number and time frames of failed login attempts from the printer • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user
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    an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Specifies whether audit logs are deleted Note: Delete Now is the factory
  • Dell 5230 | User's Guide - Page 113
    is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but not print quality. • Paper minimizes the amount of paper and specialty media needed for a print job. Performance may
  • Dell 5230 | User's Guide - Page 114
    Menu item Run Initial setup Yes No Paper Sizes US Metric Output Lighting Normal/Standby Mode • Bright • Dim • Off Power Saver • Bright • Dim • Off Alarms Alarm Control Cartridge Alarm Staple Alarm Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting.
  • Dell 5230 | User's Guide - Page 115
    the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This setting has
  • Dell 5230 | User's Guide - Page 116
    needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages. Lets the printer downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk support person. Understanding printer menus 116
  • Dell 5230 | User's Guide - Page 117
    is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears
  • Dell 5230 | User's Guide - Page 118
    are printed when Print All is selected Notes: • Alphabetical is the factory default setting. • Print jobs always appear in alphabetical order on the printer control panel. Description Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory
  • Dell 5230 | User's Guide - Page 119
    notes. Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure multiple-page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Prints a border around each page
  • Dell 5230 | User's Guide - Page 120
    Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small fonts
  • Dell 5230 | User's Guide - Page 121
    and graphics. A positive value will lighten them and conserve toner. Adjusts the degree of difference between levels of gray in downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Assists in isolating the source of a print job problem
  • Dell 5230 | User's Guide - Page 122
    page content to fit the selected paper size Note: No is the factory default setting. Prints annotations in a PDF Note: Do Not Print is the factory default setting. Description Prints a page containing the PostScript error Note: Off is the factory default setting. Understanding printer menus 122
  • Dell 5230 | User's Guide - Page 123
    setting. • A formatted optional flash memory card must be installed in the printer and operating properly for this menu item to be available. • The factory default set of fonts downloaded into RAM. • Download appears only if downloaded fonts exist. It shows all the fonts downloaded into RAM. • Flash
  • Dell 5230 | User's Guide - Page 124
    Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man command Note: Off is the factory default setting. Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR
  • Dell 5230 | User's Guide - Page 125
    , only Tray 1 and Tray 2 of the Tray values apply to your printer Tray 3 default = 5 Tray 4 default = 20 • The factory default settings appear even if the source is not installed. Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual envelope default = 3 Tray Renumber
  • Dell 5230 | User's Guide - Page 126
    font Note: On is the factory default setting. If the requested font is not found, the printer will use a similar font. Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting
  • Dell 5230 | User's Guide - Page 127
    setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 127
  • Dell 5230 | User's Guide - Page 128
    to GIF or JPEG images. Scales the image to fit the selected paper size Notes: • Best Fit is the factory default setting. • When printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides
  • Dell 5230 | User's Guide - Page 129
    cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a printer control panel that will help you conserve toner and paper. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." If you need
  • Dell 5230 | User's Guide - Page 130
    or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Dell Printer Supplies Reorder Application. The Order Toner Cartridges window opens. 6 Choose your printer model from the list. Maintaining the
  • Dell 5230 | User's Guide - Page 131
    your Dell printer Service Tag number. Note: Your Service Tag number is located inside the front cover of your printer. 8 Click Visit Dell's cartridge ordering website. Replacing supplies Replacing the toner cartridge When 88 Cartridge low appears, or when you experience faded print, remove the toner
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    new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer
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    by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean
  • Dell 5230 | User's Guide - Page 134
    on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go. 7 After you replace the photoconductor kit, reset the
  • Dell 5230 | User's Guide - Page 135
    1 Visit our Web site at www.dell.com/recycling. 2 Select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer Remove all printer options before moving the printer. CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg
  • Dell 5230 | User's Guide - Page 136
    • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 136
  • Dell 5230 | User's Guide - Page 137
    Embedded Web Server, it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your
  • Dell 5230 | User's Guide - Page 138
    button until Power Saver appears, and then press . 7 Press the up or down arrow button to increase or decrease the number of minutes before the printer enters Power Saver mode, and then press . Administrative support 138
  • Dell 5230 | User's Guide - Page 139
    , and Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are unaffected. 1 From the printer control panel, press . 2 Press the momentarily, followed by Restoring Factory Defaults, before the printer returns to Ready. Administrative support 139
  • Dell 5230 | User's Guide - Page 140
    the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder
  • Dell 5230 | User's Guide - Page 141
    200-203, 230 231-239 241-245 250 260 271-279 280-282 283 Area Printer Optional external duplex unit Paper trays Multipurpose feeder Envelope feeder Optional output bins Staple finisher Staple cartridge 200 paper jam 1 Push the release latch, and then lower the multipurpose feeder door. 2 Push the
  • Dell 5230 | User's Guide - Page 142
    -Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning-Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the
  • Dell 5230 | User's Guide - Page 143
    remove, then open the rear door and remove the paper from there. 6 Align and reinstall the toner cartridge. 7 Close the front cover. 8 Close the multipurpose feeder door. 9 Press . 202 and 203 paper jams If the paper is exiting the printer, then pull the paper out, and then press . Clearing jams 143
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    If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 144
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    2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . Clearing jams 145
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    standard tray from the printer. 2 Push the tab down. 1 2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. 2 1 2 Remove the jammed paper. Clearing
  • Dell 5230 | User's Guide - Page 147
    3 Close the rear duplex door. 4 Press . Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Raise the recessed duplex bar. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. Clearing jams 147
  • Dell 5230 | User's Guide - Page 148
    display. 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the tray. 6 Press . 250 paper jam 1 Remove the paper from the multipurpose feeder
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    the envelope feeder up and then out of the printer, and then set it aside. 3 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the toner cartridge will have to be removed. For more information, see "200 paper jam" on page 141. 4 Reinstall the envelope feeder. Make
  • Dell 5230 | User's Guide - Page 150
    envelope feeder. 7 Adjust the paper guide. 8 Lower the envelope weight. 9 Press . 271-279 paper jams To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the staple finisher: 1 If the paper is exiting into a bin, then pull the paper straight out, and then press
  • Dell 5230 | User's Guide - Page 151
    281 paper jam 1 Clear the jam from the stapler output bin. 2 Press . 282 paper jam To prevent paper jams, the stapler motor does not run when the stapler door is open. 1 Close the stapler door until it clicks into place. 2 Press . Clearing jams 151
  • Dell 5230 | User's Guide - Page 152
    283 staple jam 1 Press the latch to open the stapler door. 2 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 3 Use the metal tab to lift the staple guard, and then remove any loose staples. Clearing jams 152
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    4 Press down on the staple guard until it snaps into place. 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 6 Close the stapler door. 7 Press . Clearing jams 153
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    Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or
  • Dell 5230 | User's Guide - Page 155
    Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.
  • Dell 5230 | User's Guide - Page 156
    the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the duplex unit. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then press to clear the message and print without using the duplex unit. Troubleshooting
  • Dell 5230 | User's Guide - Page 157
    . 6 Connect the power cord to a properly grounded outlet. 7 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then press
  • Dell 5230 | User's Guide - Page 158
    Tray or Cancel Print Job The printer is requesting that a specified device be installed so it can print a job. Try one or more of the following: • Insert the specified tray. • Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press . Troubleshooting
  • Dell 5230 | User's Guide - Page 159
    select paper appears, and then press . If the printer finds a tray that has paper of the correct type, it uses the paper from that tray. If the printer cannot find a tray with the correct paper type, it prints on the paper that is installed in the default paper source. Troubleshooting 159
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    job appears, and then press . Reattach bin Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Reattach the bin. Troubleshooting 160
  • Dell 5230 | User's Guide - Page 161
    the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Reattach the envelope feeder. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. Troubleshooting 161
  • Dell 5230 | User's Guide - Page 162
    the message. Unsupported disk An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one. 30.yy Invalid refill, change cartridge An unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one. 31
  • Dell 5230 | User's Guide - Page 163
    32.yy Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the up or down arrow button until Continue appears, and then press to clear the message
  • Dell 5230 | User's Guide - Page 164
    until . • Install additional printer memory. Cancel job appears, and printer memory. Cancel job appears, and then press 50 PPDS font error printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer continue printing. Downloaded fonts and macros not
  • Dell 5230 | User's Guide - Page 165
    error Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer press The printer discards any press The printer discards any data
  • Dell 5230 | User's Guide - Page 166
    this printer are supported. Try one or more of the following: • Remove the envelope feeder. • Press to clear the message and continue printing without using the envelope feeder. 59 Incompatible output bin Only options designed specifically for this printer are supported. Troubleshooting 166
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    any operations that require a hard disk. 80 Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 PC Kit life warning The
  • Dell 5230 | User's Guide - Page 168
    THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running a supported operating system and using compatible printer software. Troubleshooting
  • Dell 5230 | User's Guide - Page 169
    the printer is connected your system support person to PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer printer job may contain a formatting error or invalid data. • PRINTER HAS SUFFICIENT MEMORY Free up additional printer TO OFF 1 From the printer control panel, press .
  • Dell 5230 | User's Guide - Page 170
    printer off and back on to exit Hex Trace mode. Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides Finishing menu. Troubleshooting 170
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    Turn the printer off, wait about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED CORRECTLY Troubleshooting 171
  • Dell 5230 | User's Guide - Page 172
    3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY Solving 2,000-sheet drawer problems Try one or
  • Dell 5230 | User's Guide - Page 173
    These are possible solutions. Try one or more of the following: RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support for the length of envelope you are using. 2 For more information
  • Dell 5230 | User's Guide - Page 174
    NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER MAY HAVE ABSORBED
  • Dell 5230 | User's Guide - Page 175
    and make sure the packing material is properly removed. Reinstall the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Troubleshooting 175
  • Dell 5230 | User's Guide - Page 176
    Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job
  • Dell 5230 | User's Guide - Page 177
    following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before
  • Dell 5230 | User's Guide - Page 178
    textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating defects These are possible solutions. Try one or more of the following: Troubleshooting
  • Dell 5230 | User's Guide - Page 179
    Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder. ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it. Troubleshooting
  • Dell 5230 | User's Guide - Page 180
    tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER CARTRIDGE MAY
  • Dell 5230 | User's Guide - Page 181
    the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low
  • Dell 5230 | User's Guide - Page 182
    used toner cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: THE TONER IS SMEARED Select another tray or
  • Dell 5230 | User's Guide - Page 183
    touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 183
  • Dell 5230 | User's Guide - Page 184
    PAPER TEXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting
  • Dell 5230 | User's Guide - Page 185
    Replace the toner cartridge. Replace the photoconductor. Contacting Technical Support When you call Technical Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model
  • Dell 5230 | User's Guide - Page 186
    customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware
  • Dell 5230 | User's Guide - Page 187
    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 187
  • Dell 5230 | User's Guide - Page 188
    envelope feeder 166 59 Incompatible output bin 166 59 Incompatible tray 167 61 Defective disk 167 80 Routine maintenance needed 167 84 PC Kit life warning 167 84 Replace PC Kit 167 88 Cartridge low 167 88.yy Replace cartridge 167 A Active NIC menu 98 AppleTalk menu 103 attaching cables
  • Dell 5230 | User's Guide - Page 189
    that different paper is needed 137 F factory defaults, restoring printer control panel menus 139 fiber optic network setup 45 finding information 13 publications 13 Web site 13 Finishing menu 118 firmware card installing 22 flash drive 81 flash memory card installing 22 troubleshooting 173 font
  • Dell 5230 | User's Guide - Page 190
    detecting size sensing 52 Paper Size/Type menu 86 paper sizes supported by the printer 70 Paper Texture menu 90 paper types duplex support 72 supported by printer 72 where to load 72 Paper Weight menu 92 Parallel menu 106 PCL Emul menu 123 PDF menu 122 photoconductor kit replacing 132 port settings
  • Dell 5230 | User's Guide - Page 191
    Unsupported disk 162 printer options troubleshooting 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 printer problems, solving basic 154 printer supplies reorder application
  • Dell 5230 | User's Guide - Page 192
    , paper 78 toner cartridge replacing 131 transparencies loading 60 tips on using 77 tray linking 65, 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154
  • Dell 5230 | User's Guide - Page 193
    toner specks 184 uneven print density 185 troubleshooting, printer options 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 U Universal Paper 40 X XPS menu 122 Index 193
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Dell 5230n/dn and 5350dn Laser
Printers
User's Guide
November 2009
www.dell.com | support.dell.com
Trademarks
Information in this document is subject to change without notice.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text:
Dell
and the
DELL
logo are trademarks of Dell Inc.;
Microsoft
and
Windows
are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used
in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.