Dell 5230dn Mono Laser Printer User Guide

Dell 5230dn Mono Laser Printer Manual

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  • Dell 5230dn Mono Laser Printer | User Guide - Page 1
    Dell 5230n/dn and 5350dn Laser Printers User's Guide November 2009 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
  • Dell 5230dn Mono Laser Printer | User Guide - Page 2
    paper drawers...35 Attaching cables...36 Verifying printer setup...37 Printing a menu settings page...37 Printing a network setup page ...38 Setting up the printer software...38 Installing printer software ...38 Updating available options in the printer driver...39 Setting up wireless printing
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    ...69 Storing paper...69 Supported paper sizes, types, and weights...70 Paper sizes supported by the printer ...70 Paper types and weights supported by the printer ...72 Software overview 73 Status Monitor Center...73 Driver Profiler...73 Dell Printer Alert Utility...73 Dell Toner Management System
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    list...82 Printing a directory list...82 Printing the print quality test pages ...82 Canceling a print job...83 Canceling a print job from the printer control panel ...83 Canceling a print job from the computer ...83 Understanding printer menus 85 Menus list...85 Paper menu...86 Default Source menu
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    ...130 Replacing supplies...131 Replacing the toner cartridge ...131 Replacing the photoconductor kit ...132 Recycling Dell products...135 Moving the printer...135 Before moving the printer ...135 Moving the printer to another location...135 Shipping the printer ...136 Administrative support 137
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    duplex unit 146 241-245 paper jams...148 250 paper jam...148 260 paper jam...149 271-279 paper jams...150 280 paper jams...150 281 paper jam...151 282 paper jam...151 283 staple jam...152 Troubleshooting 154 Solving basic problems...154 Solving basic printer problems...154 Embedded Web Server does
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    162 Unsupported disk ...162 30.yy Invalid refill, change cartridge ...162 31.yy Replace defective or missing cartridge ...162 32.yy Cartridge part number unsupported by device...163 34 Short paper ...163 35 Insufficient memory to support Resource Save feature 163 37 Insufficient memory to collate
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    life warning...167 84 Replace PC Kit...167 88 Cartridge low...167 88.yy Replace cartridge ...167 1565 Emulation error, load emulation option...168 Solving printing problems...168 Multiple-language PDFs do not print...168 Printer control panel display is blank or displays only diamonds 168 Jobs do
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    Streaked vertical lines ...182 Streaked horizontal lines...183 Toner fog or background shading appears on the page 183 Toner rubs off...184 Toner specks...184 Transparency print quality is poor...185 Uneven print density...185 Contacting Technical Support...185 Appendix 186 Index 188 Contents 9
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    10
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    media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. Use care when you replace a lithium battery. CAUTION-POTENTIAL INJURY: There is a danger of explosion if
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    described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Safety information
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    maintaining the printer • Troubleshooting and solving problems • Convenient reference sheet to keep near the printer Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair
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    drivers for my printer and Software and Documentation CD installers for Dell printer software • Readme files-Last-minute technical changes, or advanced technical reference material for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges Dell Printer
  • Dell 5230dn Mono Laser Printer | User Guide - Page 15
    sheets 5 Duplex unit3 Not applicable 6 Optional tray (Tray 2) 550 sheets 7 Optional tray (Tray 3) 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb.) paper. 2 The printer supports up to three output expander units, two
  • Dell 5230dn Mono Laser Printer | User Guide - Page 16
    Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the
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    factory defaults are restored. • Settings chosen from a software program can also change or override the user default settings selected from the printer control printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer
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    8 Menu 9 USB port Description Stops all printer activity A list of options is offered once Stopped appears on the display. Opens the menu index Note: The menus are available only when the printer is in the Ready state. Insert a flash drive into the front of the printer to print saved files. Note
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    wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Available internal options • Memory cards • Firmware cards • Printer hard disk • Internal Solutions Ports (ISP) All of these options may not
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    illustration below to locate the appropriate connector. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional
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    1 2 3 1 Firmware and flash memory card connectors 2 Memory card connector 3 Printer hard disk connector Installing a memory card or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before
  • Dell 5230dn Mono Laser Printer | User Guide - Page 22
    . 2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. Additional printer setup 22
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    flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug
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    4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. 1 2 3 Additional printer setup 24
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    Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port (ISP). Install or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing
  • Dell 5230dn Mono Laser Printer | User Guide - Page 26
    , leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to
  • Dell 5230dn Mono Laser Printer | User Guide - Page 27
    d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 2 1 Additional printer setup 27
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    plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Additional printer setup 28
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    7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 29
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    Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing
  • Dell 5230dn Mono Laser Printer | User Guide - Page 31
    13 Replace the system board cover and close the system board door. 1 2 3 Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer
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    3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the
  • Dell 5230dn Mono Laser Printer | User Guide - Page 33
    . Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional
  • Dell 5230dn Mono Laser Printer | User Guide - Page 34
    b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door. 1
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    caster base, or 2000-sheet drawer, see the setup documentation that came with the option. Installing paper drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way. CAUTION-SHOCK HAZARD: If you are accessing the
  • Dell 5230dn Mono Laser Printer | User Guide - Page 36
    remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. Attaching cables CAUTION-POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone
  • Dell 5230dn Mono Laser Printer | User Guide - Page 37
    they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it. To restore the factory default settings, see "Restoring the factory default settings" on page 139. 1 Make sure the printer
  • Dell 5230dn Mono Laser Printer | User Guide - Page 38
    printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users
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    on the Dell Support Web site at support.dell.com. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Click , or
  • Dell 5230dn Mono Laser Printer | User Guide - Page 40
    : • Authentication type • Inner authentication type • 802.1X username and password • Certificates Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the
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    and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer and Software. 4 Click Agree to accept the terms of the License Agreement. 5 Select Suggested and then click Next. 6 Click
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    cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 9 Follow the on-screen instructions to complete the software installation. Note: Basic is the
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    Network pop-up menu, select print server xxxxxx, where the x's are the last six digits of the MAC address located on the MAC address sheet. 3 Open the or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now
  • Dell 5230dn Mono Laser Printer | User Guide - Page 44
    . g From the Easy Install screen, click Install. h Type the user password, and then click OK. All necessary software is installed on the computer. i Click Restart when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, choose
  • Dell 5230dn Mono Laser Printer | User Guide - Page 45
    . 5 Select the printer from the list. 6 Click Add. In Mac OS X version 10.4 1 From the Finder desktop, choose Go > Applications. 2 Double-click the Utilities folder. 3 Locate and double-click Print Center or Printer Setup Utility. 4 From the Printer List, choose Add. 5 Choose the Default Browser tab
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    instructions. 9 Follow the on-screen instructions to complete the installation. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing Install. 8 Type the user password, and then click OK
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    . 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click Utilities. 3 Double-click Print Center or Printer Setup Utility. 4 From the Printer List, click Add. 5 Choose the Default Browser tab. 6 Click More Printers. 7 From the first pop
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    off, connect the cable (to switch to a wired connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on again. For Windows users 1 Print a network setup page and make a note of the new IP address. 2 Click , or click Start and then click Run. 3 In the
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    the list. f Click Add. In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications. b Double-click Utilities. c Double-click Print Center or Printer Setup Utility. d From the Printer List, click Add. e Choose the Default Browser tab. f Click More Printers. g From the first pop-up
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    the submenu with serial port settings. c Make any necessary changes to the serial settings. d Save the new settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. It launches automatically. If the CD does not launch automatically, then do the
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    the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete. Additional printer setup
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    Executive sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Note: The multipurpose feeder does not use auto-size sensing and can support both A5- and Statement-size or B5and Executive-size print jobs. The Size Sensing setting does
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    its power-on sequence, and then Ready appears. Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not
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    , they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. 2 Squeeze the width guide tab inward as shown, and move the
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    bottom of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack: • Print side facedown for single
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    stack, and lock the length guide for the paper sizes indicated on the tray. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading paper and specialty media 56
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    Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide. Loading paper and specialty media 57
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    fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional Staple Finisher is installed. Loading
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    Finisher Single-sided printing LETTERHEAD Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. Loading paper and specialty media
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    7 Insert the tray. Loading the multipurpose feeder 1 Press the release latch, and then pull down the multipurpose feeder door. 1 2 Loading paper and specialty media 60
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    and slide the width guide to the far right. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be
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    shown on the tray. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in
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    Long envelopes-Fully open the envelope support. 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on
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    to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the
  • Dell 5230dn Mono Laser Printer | User Guide - Page 65
    ; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed
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    not know the IP address of the printer, print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Paper Menu. 4 Click Custom Name. 5 Type a name for the paper type in a Custom Name box. Note: This custom name will replace a custom type name under the
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    , humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause
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    (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
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    that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven
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    provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 250- or 550sheet trays (standard or optional) Optional 2000- sheet
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    To support duplexing, the Universal width must be between 210 mm (8.267 in.) and 215.9 mm (8.5 in.); Universal length must be between 279.4 mm (11 in.) and 355.6 mm (14 in.). Note: An optional 250-sheet Universally Adjustable Tray is available for sizes smaller than A5, such as index cards. Paper
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    by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The duplex unit supports 63-170 g/m2 (17-45 lb) paper weights. Paper type Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton1 • Recycled Card stock 250- or 550-sheet trays
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    profile can contain a group of saved printer driver settings and other data for such things as: • Print orientation and N-Up (document settings) • Installation status of an output tray (printer options) • User-defined paper sizes (custom papers) • Simple text and watermarks • Overlay references
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    XP: Click Start Programs or All Programs Dell Printers Dell 5230n/dn or 5350dn Laser Printer. 2 Click Printer Alert Utility. Dell Toner Management System Printing Status Window Note: For the Printing Status Window to work properly, bidirectional communication support must be in place so the
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    Found launches, select the printer you are ordering the supplies for. 4 Follow the instructions on the screen. • If ordering from the Web, click the link under the Order Online heading. • If ordering by phone, call the number that appears
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    as needed. Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or select the appropriate tray or feeder. 3 Click Print. Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the
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    printing on transparencies: • Feed transparencies from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder. • Use transparencies designed specifically for laser printers weight. • To prevent print quality problems, avoid getting fingerprints guide to fit the width of the envelopes. Note
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    Tips on using labels Note: This printer is intended for occasional paper label printing only. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems. • From the Paper menu, set the Paper Type to Labels. • Do not use labels with slick
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    profiles, forms from a kiosk, bookmarks, or a parked job), and then assign a user name. For a confidential job, also enter a four-digit PIN. 5 Click OK or Print, and then go to the printer to release the job. 6 From the printer control panel, press the down arrow button until Held jobs appears, and
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    , profiles, forms from a kiosk, bookmarks, or a parked job), and then assign a user name. For a confidential job, also enter a four-digit PIN. 4 Click Print, and then go to the printer to release the job. 5 From the printer control panel, press the down arrow button until Held jobs appears, and then
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    low-speed capabilities are not supported. • Flash drives must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New Technology File System) or any other file system are not supported. • Before printing an encrypted .pdf file, enter the file password from the printer
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    Directory appears, and then press . After the directory list prints, the printer returns to the Ready state. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the
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    icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences
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    In Mac OS X version 10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window,
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    PPDS Menu HTML Menu Image Menu Flash Drive Menu Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 Only appears if Envelope Feeder is supported and installed. 2 Depending on the printer setup, this menu item
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    MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print job will override the
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    Envelope C5 Envelope B5 Envelope Other Envelope Description Specifies the type of paper loaded in each tray Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type is the factory default setting for all other trays. • If available, a user-defined name will appear instead of
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    the size of the paper being manually loaded Note: A4 is the international factory default setting. Letter is the US factory default setting. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding printer menus 88
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    is the factory default setting. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose
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    Description Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported
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    Preprinted Texture Smooth Normal Rough Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Description Specifies the relative texture of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the labels loaded in
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    Texture Smooth Normal Rough Description Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory default setting. Specifies the relative
  • Dell 5230dn Mono Laser Printer | User Guide - Page 93
    of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Understanding printer menus 93
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    all jobs that specify Heavy as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is selected
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    Off Description Determines whether 2-sided printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for
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    . Specifies the feed direction if the paper can be loaded in either direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Description Specifies the default output bin Note: Standard Bin is
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    each supported paper type Available selections for each type are: Disabled Standard Bin Bin Note: Standard Bin is the factory default setting. Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer
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    printers or printers connected to print servers. Prints a list of profiles stored in the printer Prints a report containing NetWare-specific Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Understanding printer
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    Network Buffer Auto 3K to Mac Binary PS On Off Auto Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the
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    Std Network Setup or Net Setup  Reports Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The
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    On Description Sets the amount of time in seconds that a network print job can take before it is canceled Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, then the setting is saved as 10. Allows the printer to print
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    On Off Auto Configuration On Off View Hostname View Address View Router Address Enable DHCPv6 On Off Description Enables IPv6 in the printer Note: On is the factory default setting. Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router
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    print default setting. Ad hoc mode configures the printer for wireless networking directly between it and a computer. Specifies the wireless standard for the wireless network Lets you select an available network for the printer Description Activates AppleTalk support Note: Yes is the factory default
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    . USB menu Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the
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    Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: NPA Mode On Off Auto • On is the factory default setting. • When the Off setting is
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    3K to Advanced Status On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used
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    is installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used
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    Menu item Description PS SmartSwitch On Off Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: NPA Mode On Off Auto • On is the factory default setting. • When the Off setting is
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    DSR On Off Description Determines whether or not the printer communicates availability to the computer Notes: • Off is the factory default setting. • The electrical noise can cause stray characters to print. Select On to prevent stray characters from printing. • This menu item appears only if Serial
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    -MD5 NTLM Kerberos 5 Device-Initiated E-mail None Use Device SMTP Credentials Device Userid Device Password Kerberos 5 Realm NTLM Domain Description Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Range is 1-65536. Specifies the amount of time in seconds before
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    Description Limits the number and time frames of failed login attempts from the printer control panel before all users are user off. 10 minutes is the factory default setting. Confidential Print menu Menu item Max Invalid PIN Off 2-10 Job Expiration Off 1 hour 4 hours 24 hours 1 week Description
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    Severity of events to log 0-7 Description Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Specifies whether audit
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    Energy Energy/Paper Paper Quiet Mode Off On Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its
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    setup Yes No Paper Sizes US Metric Output Lighting Normal/Standby Mode • Bright • Dim • Off Power Saver • Bright • Dim • Off Alarms Alarm Control Cartridge Alarm Staple Alarm Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing
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    Wait Timeout Disabled 15-65535 sec Print Recovery Auto Continue Disabled 5-255 sec Description Sets the amount of time the printer waits after a job is printed before it goes into a reduced power state Notes: • 30 minutes is the factory default setting. • Lower settings conserve more energy
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    prints. Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads
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    Language PCL Emulation PS Emulation PPDS Emulation Print Area Normal Whole Page Download Target RAM Flash Resource Save On Off Description Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for
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    order on the printer control panel. Description Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To set 2-sided printing from the software program: for Windows users, click File  Print, and then click
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    notes. Specifies the paper source for separator sheets Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi-Purpose Feeder to appear as a menu setting. Specifies that multiple-page images be printed on one side
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    is the factory default setting. No pages are offset during the print job. • Between Jobs offsets each print job. • Between Copies offsets each copy of a print job. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ
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    menu Menu item Format Flash Yes No Defragment Flash Yes No Hex Trace Activate Description Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will darken text, images, and graphics. A positive value will lighten them and conserve
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    page content to fit the selected paper size Note: No is the factory default setting. Prints annotations in a PDF Note: Do Not Print is the factory default setting. Description Prints a page containing the PostScript error Note: Off is the factory default setting. Understanding printer menus 122
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    Read/Write, Write, or password protected. • Job Buffer Size must not be set to 100%. Description Specifies the set of fonts available Notes: • Resident is the factory default setting. It shows the factory default set of fonts downloaded into RAM. • Download appears only if downloaded fonts exist. It
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    MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Description Specifies the orientation of text and graphics on the page Notes: • Portrait is the factory default setting. • Portrait prints text and graphics parallel to the
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    , only Tray 1 and Tray 2 of the Tray values apply to your printer Tray 3 default = 5 Tray 4 default = 20 • The factory default settings appear even if the source is not installed. Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual envelope default = 3 Tray Renumber
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    Menu item Character Set 1 2 Best Fit On Off Tray 1 Renumber Off Tray 2 Auto CR after LF On Off Auto LF after CR On Off Description Specifies a default character set for PPDS print jobs Notes: • 2 is the factory default setting. Character Set 2 is composed of printable characters and symbols used in
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    Gill Sans Goudy Helvetica Hoefler Text Description Intl CG Times Sets the default font for HTML documents Intl Courier default setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer
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    HTML documents Note: Print is the factory default setting. Description Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting. • The On setting overrides scaling and orientation settings for some images. Inverts bi-tonal monochrome images Notes: • On is
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    a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a new print job. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
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    or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Dell Printer Supplies Reorder Application. The Order Toner Cartridges window opens. 6 Choose your printer model from the list. Maintaining the
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    out using the handle. 1 2 3 3 Unpack the new toner cartridge. Warning-Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Maintaining the printer 131
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    new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer
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    by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean
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    on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go. 7 After you replace the photoconductor kit, reset the
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    1 Visit our Web site at www.dell.com/recycling. 2 Select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer Remove all printer options before moving the printer. CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg
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    • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 136
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    Embedded Web Server, it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the device status: 1 Type the printer IP address in the address field of your
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    factory default setting is 30 minutes. To increase or decrease the number of minutes before the printer enters you do not know the IP address of the printer, then print a network setup page and locate the IP address in printer enters Power Saver mode, and then press . Administrative support 138
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    information, see "Printing a menu settings page" on page 37. Warning-Potential Damage: Restore Now returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM
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    the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder
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    press . Jam numbers 200-203, 230 231-239 241-245 250 260 271-279 280-282 283 Area Printer Optional external duplex unit Paper trays Multipurpose feeder Envelope feeder Optional output bins Staple finisher Staple cartridge 200 paper jam 1 Push the release latch, and then lower the multipurpose
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    9 Press . 201 paper jam 1 Push the release latch, and then lower the multipurpose feeder door. 2 Push the release latch, and then open the front cover. 4 1 2 3 3 Lift and pull the toner cartridge out of the printer. Warning-Potential Damage: Do not touch the photoconductor drum on the underside
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    remove, then open the rear door and remove the paper from there. 6 Align and reinstall the toner cartridge. 7 Close the front cover. 8 Close the multipurpose feeder door. 9 Press . 202 and 203 paper jams If the paper is exiting the printer, then pull the paper out, and then press . Clearing jams 143
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    If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 144
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    2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . Clearing jams 145
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    standard tray from the printer. 2 Push the tab down. 1 2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. 2 1 2 Remove the jammed paper. Clearing
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    3 Close the rear duplex door. 4 Press . Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Raise the recessed duplex bar. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. Clearing jams 147
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    display. 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the tray. 6 Press . 250 paper jam 1 Remove the paper from the multipurpose feeder
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    the envelope feeder up and then out of the printer, and then set it aside. 3 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the toner cartridge will have to be removed. For more information, see "200 paper jam" on page 141. 4 Reinstall the envelope feeder. Make
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    envelope feeder. 7 Adjust the paper guide. 8 Lower the envelope weight. 9 Press . 271-279 paper jams To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the staple finisher: 1 If the paper is exiting into a bin, then pull the paper straight out, and then press
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    281 paper jam 1 Clear the jam from the stapler output bin. 2 Press . 282 paper jam To prevent paper jams, the stapler motor does not run when the stapler door is open. 1 Close the stapler door until it clicks into place. 2 Press . Clearing jams 151
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    283 staple jam 1 Press the latch to open the stapler door. 2 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 3 Use the metal tab to lift the staple guard, and then remove any loose staples. Clearing jams 152
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    4 Press down on the staple guard until it snaps into place. 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 6 Close the stapler door. 7 Press . Clearing jams 153
  • Dell 5230dn Mono Laser Printer | User Guide - Page 154
    , print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem
  • Dell 5230dn Mono Laser Printer | User Guide - Page 155
    Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.
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    > You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the correct paper size or type, press the
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    the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then press to clear the message and print without using the tray. Close door Close the specified door. Close door or insert cartridge The cartridge is missing or not
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    Tray or Cancel Print Job The printer is requesting that a specified device be installed so it can print a job. Try one or more of the following: • Insert the specified tray. • Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press . Troubleshooting
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    select paper appears, and then press . If the printer finds a tray that has paper of the correct type, it uses the paper from that tray. If the printer cannot find a tray with the correct paper type, it prints on the paper that is installed in the default paper source. Troubleshooting 159
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    with the correct paper type, it prints on the paper that is installed in the default paper source. • Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press . Load staples Try one or more of the following: • Replace the specified staple cartridge in the
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    the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Reattach the envelope feeder. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. Troubleshooting 161
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    printer hard disk has been installed. Remove the unsupported device, and then install a supported one. 30.yy Invalid refill, change cartridge An unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one. 31.yy Replace defective or missing cartridge
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    part number unsupported by device Remove the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the up or down arrow button until Continue appears, and then press to clear the message and print
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    printing. • Cancel the current print job. Press the up or down arrow button until . • Install additional printer memory. Cancel job appears, and then press 50 PPDS font error printer will find a similar font and reformat the affected text. • Cancel the current print printing. Downloaded fonts
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    replacing. 54 Standard network software error Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print printer printer
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    this printer are supported. Try one or more of the following: • Remove the envelope feeder. • Press to clear the message and continue printing without using the envelope feeder. 59 Incompatible output bin Only options designed specifically for this printer are supported. Troubleshooting 166
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    disk. 80 Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 PC Kit life warning The photoconductor kit is near exhaustion
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    disables the download emulator on the firmware card. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK
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    JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again. • For PDF documents, recreate the PDF and then print it again. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through
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    on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type
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    size of fonts, the number and complexity of images, and the number of pages in the job. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the up or down
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    3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. RESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY Solving 2,000-sheet drawer problems Try one or
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    are using: 1 From the printer control panel Paper menu, check the settings for the envelope feeder. 2 Before sending the job to print, specify the correct settings from the computer: • For Windows users, specify the settings from Print Properties. • For Macintosh users, specify the settings from the
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    MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK
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    solve print quality problems. If these suggestions still do not correct the problem, then call for service. You may have a printer part that requires adjustment or replacement. Blank pages These are possible solutions. Try one or more of the following: PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE
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    size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Ghost images ABCDE ABCDE ABCDE CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting
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    size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from
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    , specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR
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    mm (3.71 in.) Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white
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    tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER CARTRIDGE MAY
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    the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low
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    the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. THE PAPER PATH
  • Dell 5230dn Mono Laser Printer | User Guide - Page 183
    the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE PAPER PATH
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    the Print dialog. CHECK THE PAPER TEXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner
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    . • For Macintosh users, specify the type from the Print dialog. Uneven print density Example ABCDE ABCDE ABCDE Cause Toner cartridge is worn or defective. Photoconductor is worn or defective. Solution Replace the toner cartridge. Replace the photoconductor. Contacting Technical Support When you
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    .ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your email address as your password. • Electronic Support Service [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) apsupport
  • Dell 5230dn Mono Laser Printer | User Guide - Page 187
    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 187
  • Dell 5230dn Mono Laser Printer | User Guide - Page 188
    Numerics 1565 Emulation error, load emulation option 168 2000-sheet tray loading 57 250-sheet tray (standard or optional) loading 54 281 paper jam 151 282 paper jam 151 30.yy Invalid refill, change cartridge 162 31.yy Replace defective or missing cartridge 162 32.yy Cartridge part number unsupported
  • Dell 5230dn Mono Laser Printer | User Guide - Page 189
    transparencies 77 H hard disk with adapter troubleshooting 173 held jobs 78 printing for Macintosh users 79 printing for Windows users 79 Help menu 128 HTML menu 127 I Image menu 128 information, finding 13 Insert tray 157 Install duplex unit or cancel print job 158 Install envelope feeder or
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    70 Paper Texture menu 90 paper types duplex support 72 supported by printer 72 where to load 72 Paper Weight menu 92 Parallel menu 106 PCL Emul menu 123 PDF menu 122 photoconductor kit replacing 132 port settings configuring 48 PostScript menu 122 Power Saver adjusting 138 PPDS menu 125 print job
  • Dell 5230dn Mono Laser Printer | User Guide - Page 191
    17 factory defaults, restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error, load emulation option 168 281 paper jam 151 282 paper jam 151 30.yy Invalid refill, change cartridge 162 31.yy Replace defective or missing cartridge 162 32.yy Cartridge part number unsupported
  • Dell 5230dn Mono Laser Printer | User Guide - Page 192
    , paper 78 toner cartridge replacing 131 transparencies loading 60 tips on using 77 tray linking 65, 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems 154
  • Dell 5230dn Mono Laser Printer | User Guide - Page 193
    rubs off 184 toner specks 184 uneven print density 185 troubleshooting, printer options 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 U Universal Paper Size setting 53
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Dell 5230n/dn and 5350dn Laser
Printers
User's Guide
November 2009
www.dell.com | support.dell.com
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