Dell 5310n Service Manual
Dell 5310n - Workgroup Laser Printer B/W Manual
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Dell 5310n manual content summary:
- Dell 5310n | Service Manual - Page 1
Dell 5210n, 5310n Service Manual 14Jan2010 - Dell 5310n | Service Manual - Page 2
is subject to change without notice. 2010 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may - Dell 5310n | Service Manual - Page 3
19 Storing print media 1-19 Avoiding jams 1-20 Print area 1-20 Tools required 1-20 Acronyms 1-21 Diagnostic information 2-1 Start 2-1 Symptom tables 2-1 Service errors (9xx.xx's 2-1 User status and attendance messages 2-1 Additional information 2-1 Understanding the printer operator panel - Dell 5310n | Service Manual - Page 4
2-43 Check device connection messages 2-43 User attendance messages-paper jams and paper handling errors (2xx.xx 2-44 Service checks 2-72 5-Bin mailbox service check 2-72 900.xx Error code service check 2-75 927.xx Fan service check 2-76 Main fan 2-76 Cartridge fan service check 2-76 950.00 - Dell 5310n | Service Manual - Page 5
board service check 2-127 Toner sensor service check 2-128 Transfer roll service check 2-129 Diagnostic aids 3-1 Accessing service menus 3-1 Diagnostics mode 3-2 Entering Diagnostics mode 3-2 Available tests 3-2 Exiting Diagnostics mode 3-4 REGISTRATION 3-4 Quick Test 3-5 PRINT TESTS - Dell 5310n | Service Manual - Page 6
32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check Env Feeder 3-39 23x and 24x jams 3-40 200 and 201 Paper Jam Remove Cartridge 3-41 vi Service Manual - Dell 5310n | Service Manual - Page 7
202 Paper Jam Open Rear Door 3-43 23x Paper Jam Open Duplex Rear Door 3-44 270 and 280 Paper Jams 3-45 27x Paper Jam Check Bin x 3-45 28x Paper Jam Check Finisher 3-46 Clearing staple jams 3-48 Repair information 4-1 Handling ESD-sensitive parts 4-1 Adjustment procedures 4-2 Fuser solenoid - Dell 5310n | Service Manual - Page 8
7-18 Assembly 10: Integrated 500-sheet paper tray 7-20 Assembly 11: Drives-Main drive and developer drive 7-22 Assembly 12: Hot roll fuser 7-24 Assembly 13: Transfer/charging 7-26 Assembly 14: Electronics-power supplies 7-28 Assembly 15: Electronics-card assemblies 7-30 viii Service Manual - Dell 5310n | Service Manual - Page 9
A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash memory or firmware card A-8 Removal A-8 Installation A-9 Installing an option card A-10 Replacing the shield A-11 Printing and using features - Dell 5310n | Service Manual - Page 10
Linking trays A-17 Identifying and linking output bins A-18 Linking output bins A-20 Index I-1 Part number index I-9 x Service Manual - Dell 5310n | Service Manual - Page 11
in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der - Dell 5310n | Service Manual - Page 12
e 795 nanómetros. O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal, a manutenção feita pelo utilizador ou condições de assistência prescritas. xii Service Manual - Dell 5310n | Service Manual - Page 13
Subchapter J, voor andere landen in IEC 60825-1. Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. Het lasergedeelte en de - Dell 5310n | Service Manual - Page 14
I-nivå vid normal användning, underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) d'usuari ni durant els serveis que satisfacin les condicions prescrites. xiv Service Manual - Dell 5310n | Service Manual - Page 15
Japanese Laser Notice Laser notices xv - Dell 5310n | Service Manual - Page 16
Korean Laser Notice xvi Service Manual - Dell 5310n | Service Manual - Page 17
of use of unauthorized replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not per la sicurezza in caso di sostituzione non autorizzata delle parti. • Le informazioni riguardanti la manutenzione di questo - Dell 5310n | Service Manual - Page 18
peligro y tomar las precauciones necesarias. • PRECAUCIÓN: este símbolo indica que el voltaje de la parte del equipo con la que está trabajando es peligroso. Antes de empezar, desenchufe el equipo o de estar ligado à corrente eléctrica para realizar a tarefa necessária. xviii Service Manual - Dell 5310n | Service Manual - Page 19
producte. El personal professional ha d'estar-ne assabentat i prendre les mesures convenients. • PRECAUCIÓ: aquest símbol indica que el voltatge de la part de l'equip amb la qual esteu treballant és perillós. Abans de començar, desendolleu l'equip o extremeu les precaucions si, per treballar - Dell 5310n | Service Manual - Page 20
, and service checks used to isolate failing field replaceable units (FRUs). 3. Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems. 4. Repair information provides instructions for making printer adjustments and removing and installing FRUs. 5. Connector - Dell 5310n | Service Manual - Page 21
Machine type Dell 5210n Network 4061-210 Dell 5310n Network 4061-410 Maintenance approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and - Dell 5310n | Service Manual - Page 22
size - 250-sheet universally adjustable tray - 250- and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity feeder - Envelope feeder - Duplex option-250-sheet - Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - Output expander - High-capacity output - Dell 5310n | Service Manual - Page 23
print media handling options to the printer, it may look more like the fully configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex unit* Tray 1 (integrated tray or standard tray) Multipurpose - Dell 5310n | Service Manual - Page 24
• Printer options installed or selected • Available printer memory • Media size and type • Resolution Time to first print T640, T640n T642, T642n (5210n) T644, T644n (5310n) 1200 . All tests pick paper from the indicated tray, and the page exits into the primary output bin. 1-4 Service Manual - Dell 5310n | Service Manual - Page 25
T642n (5210n) T644n (5310n) Standard DRAM (MB) 64 128 128 Optional memory (MB) (100 pin DDR SDRAM unbuffered DIMMs) 128, 256, and 512MB available Maximum (MB) 576 640 640 Optional flash memory 32 and 64 MB available Note: One firmware card and one flash memory card are supported. Either - Dell 5310n | Service Manual - Page 26
Dimensions Description Printer Dell 5210n (base printer) Height Width Depth Weight 16.0 in. (406 mm) 17.2 in. (436 mm) 20.2 in. (513 mm) 51.6 lb (23.1 kg) Dell 5310n (base printer) Options Duplex 250-page option Duplex 500-page option 250-Sheet drawer 500-Sheet drawer 2,000-Sheet drawer - Dell 5310n | Service Manual - Page 27
printer configuration (110 volt). Power levels are shown in watts (W). Maximum current is given in Amperes (A). Printing states Dell 5210n Dell 5310n power converter with the 110 volt printer is not recommended. • All models are ENERGY STAR qualified. • The default timeout to power saver is 30 - Dell 5310n | Service Manual - Page 28
32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 300 dpi, 600 dpi, and 1200 dpi printing. 1-8 Service Manual - Dell 5310n | Service Manual - Page 29
things concerning print media before you print, including: • Supported print media • Selecting print media • Storing print media • Avoiding jams For more details about the types of paper and specialty media your printer supports, refer to the Card Stock & Label Guide available on the Dell Web site - Dell 5310n | Service Manual - Page 30
output stacker (option) StapleSmart output bin StapleSmart Finisher Print media sizes (continued) Print media size (3- indicates support) Dimensions (UAT - universally adjustable tray) Executive Folio1 Statement1 Universal2, 3 184.2 x 266.7 mm (7.25 x 10.5 in.) 216 x 330 mm (8.5 x 13 in.) 139 - Dell 5310n | Service Manual - Page 31
specified by the software application. 3 No universal support for the following options: 2000-sheet drawer, Envelope Feeder, 5-bin mailbox. 4 3.5 in. setting not supported if other options are installed above the 250 universally adjustable tray. Print media types Print media StapleSmart Finisher - Dell 5310n | Service Manual - Page 32
bond)3, 4 60 to 105 g/m2 (16 to 28 lb bond)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4 Includes envelopes fed from the - Dell 5310n | Service Manual - Page 33
163 g/m2 (100 lb) See "Media weights supported in the finisher" on page 1-15. Cover 176 80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing - Dell 5310n | Service Manual - Page 34
(6.93 x 9.84 in.) Other Envelope 98.4 x 162 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.) 1 Paper passes to the finisher bin without being stapled or offset. 2 This size does not appear in the Paper Size menu until Tray Size Sensing is turned off. Stapled ✓ ✓ ✓ ✓ 1-14 Service Manual - Dell 5310n | Service Manual - Page 35
supported in the finisher Print media Paper Card stock-maximum (grain long) Card stock-maximum (grain short) Transparencies Integrated forms Labels - upper limit Envelopes Type Xerographic or business paper Index Bristol Tag Cover Index Bristol Tag Cover Laser printer Pressure sensitive area Paper - Dell 5310n | Service Manual - Page 36
stock. For detailed information, refer to the Card Stock & Label Guide located on the Dell Web site at www.dell.com. The laser printing process heats paper to high temperatures of 225°C (437°F) for Magnetic Ink Character Recognition (MICR) applications, and 205°C (401°F) for non-MICR applications - Dell 5310n | Service Manual - Page 37
designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies you are considering before buying large quantities. The Paper Type setting should be set to Transparency to help prevent jams. Check with the manufacturer or - Dell 5310n | Service Manual - Page 38
the Card Stock & Label Guide available on the Dell Web site at www.dell.com. Note: Labels are one of the most difficult print media for laser printers. All printer models require a special fuser cleaner for label applications to optimize feed reliability. After printing approximately 10,000 pages of - Dell 5310n | Service Manual - Page 39
. After printing approximately 10,000 pages of card stock (or each time you replace the print cartridge), complete the following steps to maintain printer feeding reliability: 1. Print five sheets of paper. 2. Wait approximately five seconds. 3. Print five more sheets of paper. When printing on card - Dell 5310n | Service Manual - Page 40
Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See "Supported print media" on page 1-9 for more information. Note: Try a limited sample of any print media you are considering using with the printer before purchasing - Dell 5310n | Service Manual - Page 41
LASER LCD LED LVPS MPF MROM MS NVRAM OEM OPT PC pel POR POST Power-O PP PWM RIP ROM SDRAM SIMM SRAM UAT UPR V ac V dc VOM Brushless DC motor Customer Replaceable Original Equipment Manufacturer Optical Sensor Photoconductor Picture element Power-On Reset n Self Test Parts Packet Pulse Width - Dell 5310n | Service Manual - Page 42
1-22 Service Manual - Dell 5310n | Service Manual - Page 43
page 2-31. • User attendance messages are indicated by a two or three-digit error code that provides the user with information that explains a problem with a print cartridge, paper jam, option, port, and so on. If a user error message displays, go to "User attendance messages" on page 2-32 and "User - Dell 5310n | Service Manual - Page 44
the mechanical operation of the printer. After pressing Stop, the message Stopping is displayed. When the printer has stopped, the status line in the operator panel will show Stopped, and a list of options will appear. The item, or when you want to start or cancel a job. 2-2 Service Manual - Dell 5310n | Service Manual - Page 45
Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List Print Quick Ref NetWare Setup Page Print Fonts Print Directory Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PDF - Dell 5310n | Service Manual - Page 46
LED starts blinking. 10. A clock face appears on the display. If present, the following errors or messages may display: • Close Door or Insert Cartridge display if the upper front cover is open or the print cartridge is missing. • Any cartridge errors, such as Defective Cartridge, Prebate Violation - Dell 5310n | Service Manual - Page 47
complete POST. Paper feed problems-base printer or integrated 500-sheet paper tray Paper jams at exit of redrive assembly-duplex option not installed. Paper jams at exit of redrive assembly-duplex option installed. Fuser solenoid fails to operate. Print quality-black page Print quality-blank page - Dell 5310n | Service Manual - Page 48
service check" on page 2-84. Output expander Symptom Printer does not display Output Bin Full. Paper does not feed all the way into the output tray. Action Go to "Output bin sensor standard tray service check" on page 2-110. Go to "Output expander service check" on page 2-111. 2-6 Service Manual - Dell 5310n | Service Manual - Page 49
. Printer does not recognize StapleSmart Finisher Option as being installed. Close Top Cover displayed. Unable to clear or reset message (POST incomplete). Close Finisher Side Cover displayed. Unable to clear or reset message (POST incomplete). Paper feeds into finisher option output tray. Paper is - Dell 5310n | Service Manual - Page 50
.xx 904 .xx 905 .xx 906 .xx 910 .xx 911 .00 912 .00 913 .00 914 .00 917 .00 RIP Software Go to "900.xx Error code service check" on page 2-75. Engine flash error Indicates that the flash which the system Replace the system board. board code is programmed into is bad. See"System board and inner - Dell 5310n | Service Manual - Page 51
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 920 .01 920 .02 920 .03 920 .04 920 .06 920. .07 920 .11 Hot roll took too long to heat up after transitioning to new enhanced mode (standby control only. Fuser page count between 0 and 99,999. Hot roll - Dell 5310n | Service Manual - Page 52
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 920 .12 920 .13 920 .14 920 .16 920 .17 920 .21 Hot roll fell too far below the desired temperature while printing. Fuser page count between 100,000 and 199,999. Hot roll too cool while checking for slope - Dell 5310n | Service Manual - Page 53
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 920 .22 920 .23 920 .24 920 .26 920 .27 920 .31 Hot roll fell too far below the desired temperature while printing. Fuser page count between 200,000 and 299,999. Hot roll too cool while checking for slope - Dell 5310n | Service Manual - Page 54
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 920 .32 920 .33 920 .34 920 .36 920 .37 920 .41 Hot roll fell too far below desired temperature while printing. Fuser page count between 300,000 and 399,999. Hot roll too cool while checking for slope - Dell 5310n | Service Manual - Page 55
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 920 .42 920 .43 920 .44 920 .46 920 .47 920 .51 Hot roll fell too far below the desired temperature while printing. Fuser page count between 400,000 and 499,999. Hot roll too cool while checking for slope - Dell 5310n | Service Manual - Page 56
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 92 .52 920 .53 920 .54 920 .56 920 .57 920 .91 Hot roll fell too far below desired temperature while printing. Fuser page count more than 500,000. Hot roll too cool while checking for slope change. Fuser - Dell 5310n | Service Manual - Page 57
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 920 .92 920 .93 920 .94 920 .96 920 .97 922 .02 Hot roll fell too far below desired temperature while printing. Fuser page count not available. Hot roll too cool while checking for slope change. Fuser - Dell 5310n | Service Manual - Page 58
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 922 .03 922 .04 922 .06 922 .07 922 .12 922 .13 922 .14 922 .15 Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Fuser page count between 0 and 99,999. - Dell 5310n | Service Manual - Page 59
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 922 .16 922 .17 922 .22 922 .23 922 .24 922 .25 922 .26 922 .27 Hot roll did not reach operating temperature in time (new enhanced control). Fuser page count between 100,000 and 199,999. • Low wattage or - Dell 5310n | Service Manual - Page 60
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 922 .32 922 .33 922 .34 922 .35 922 .36 922 .37 922 .42 922 .43 Hot roll took too long to reach the beginning lamp detection temperature. Fuser page count between 300,000 and 399,999. • Low wattage or - Dell 5310n | Service Manual - Page 61
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 922 .44 922 .45 922 .46 922 .47 922 .52 922 .53 922 .54 922 .55 Hot roll timed out in trying to reach the final lamp detection temperature. Fuser page count between 400,000 and 499,999. • Low wattage or - Dell 5310n | Service Manual - Page 62
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 922 .56 922 .57 922 .92 922 .93 922 .94 922 .95 922 .96 922 .97 Hot roll did not reach operating temperature in time (new enhanced control). Fuser page count stopped at 500,000 to preserve data. • Low - Dell 5310n | Service Manual - Page 63
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 923 .01 923 .11 923 .21 923 .31 923 .41 923 .51 923 .91 924 .01 924 .11 924 .21 924 .31 Fuser over temperature. Fuser page count between 0 and 99,999. Fuser over temperature. Fuser page count between 100, - Dell 5310n | Service Manual - Page 64
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 924 .41 924 .51 924 .91 925 .01 925 .02 925 .11 925 .12 925 .21 925 .22 925 .31 Open thermistor check failure. Fuser page count between 400,000 and 499,999. Open thermistor check failure. Fuser page count - Dell 5310n | Service Manual - Page 65
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes 925 .32 925 .41 925 .42 925 .51 925 .52 925 .91 925 .92 927 .00 927 .01 Too hot to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Fuser page count between 300,000 and 399,999. - Dell 5310n | Service Manual - Page 66
Toner sensor error-a problem has been detected with the toner sensor. • Check the toner sensor • Check cable • Check system board An error has been detected. No home windows has been detected. • Check toner cartridge. • Check toner sensor No toner sensor transition. • Check toner sensor • Check - Dell 5310n | Service Manual - Page 67
Service error codes (9xx.xx) (continued) Error code Sub codes Description Possible causes Action 936 .00 936 .10 936 .11 936 .20 936 .21 936 .30 936 .31 936 .60 936 .61 936 .9 936 .91 Mirror moor not up to speed No hall - Dell 5310n | Service Manual - Page 68
lock detected by higher level code. Motor is type 1. • Defective motor cable • Defective main drive motor • Paper jams Driver over temperature detection. Motor is type 0. • Excessive gear loading in gearbox assembly RIP-engine communications lost. System board 940 .00 LVPS zero-crossing test - Dell 5310n | Service Manual - Page 69
. Never replace two or more of the components listed above without a POR after installing each one or the printer will be rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it - Dell 5310n | Service Manual - Page 70
one or the printer will be rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it can not be used in another printer. It must be returned to the manufacturer. 2-28 Service Manual - Dell 5310n | Service Manual - Page 71
. Never replace two or more of the components listed above without a POR after installing each one or the printer will be rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it - Dell 5310n | Service Manual - Page 72
device is unable to identify the exact component failure. The specified device has detected an equipment check in its system card. Service errors 980 thru 984 can be one of the following: system board, duplex, tray x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-30 Service Manual - Dell 5310n | Service Manual - Page 73
state. User status displays Error code Sub code Display text Toner Low Tray x Missing Tray x Empty Tray x Low Description/action If the toner cartridge is low, then Toner Low displays. The Toner Low condition clears whenever the upper front door is opened, and Toner Low displays again if the - Dell 5310n | Service Manual - Page 74
toner cartridge and install a new cartridge. • Press and hold and press and cartridge code. to display debug data for the engine Note: This message may help diagnose a potential printer problem 9 Envelope, 10 Envelope, DL Envelope, C5 Envelope, B5 Envelope, or other Envelope. 2-32 Service Manual - Dell 5310n | Service Manual - Page 75
continues to be displayed, go to "Duplex option service check" on page 2-82. Tray x=Tray 2, Tray 3, Tray 4, or Tray 5 This messages displays for the following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to uninstall the option. • The - Dell 5310n | Service Manual - Page 76
displays when the printer front door is open or the print cartridge is missing. If this message cannot be cleared, go to "Cover closed switch/cable service check" on page 2-80. Insert Staple Cartridge This message displays when the staple cartridge is missing or installed incorrectly. The message - Dell 5310n | Service Manual - Page 77
Active Bin If the message cannot be cleared, go to "Input tray(s) service check" on page 2-103. This message is displayed when a duplex option has been hot unplugged. The printer requires the reinstallation of the option to print a page which has been formatted by the interpreter before the option - Dell 5310n | Service Manual - Page 78
message cannot be cleared, go to "Envelope feeder service check" on page 2-84. Tray x=Tray 2, Tray 3, Tray 4, Tray 5. This message is displayed when a paper handling option has been hot unplugged. The printer requires the reinstallation of the option to print a page which has been formatted by the - Dell 5310n | Service Manual - Page 79
go to "Input tray(s) service check" on page 2-103. This messages displays for the following conditions: • The feeder may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The feeder may be attached to the printer but a communications problem may prevent the - Dell 5310n | Service Manual - Page 80
during this 10-20 second interval. If pages are allowed to print, then they are not reprinted once a good print cartridge is inserted. If this does not fix the problem, go to "Signature button assembly service check" on page 2-123. 34 .xx Short Paper The printer determines the paper length is - Dell 5310n | Service Manual - Page 81
appears. The following selections are possible: - Cancel Job - Reset Printer - Reset Active Bin This message displays when the PPDS interpreter has encountered a font error. Note: This error may only occur when the printer is formatting PPDS print data. The following actions may be taken: • Press to - Dell 5310n | Service Manual - Page 82
until the menus are entered or the printer is reset. The following actions may be taken: • Press to clear the message. The printer discards any data received on the USB port. • Press until Busy/Waiting appears. The following are available: - Reset Printer - Reset Active Bin 2-40 Service Manual - Dell 5310n | Service Manual - Page 83
. Some of the Print and Hold jobs stored on the disk will not be restored. They remain on the disk, but cannot be accessed. 58 .xx Too Many Trays Attached This error code displays when too many input trays are attached to the printer. 58 .xx Too Many Disks Installed This error displays when too - Dell 5310n | Service Manual - Page 84
displays this message at each 300K page count interval. It is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit. For more information, go to - Dell 5310n | Service Manual - Page 85
back on. If the error occurs again, the user is advised to turn the printer off, remove the option, and call for service. User status message Explanation Turn Printer OFF to Enable Option Insert Duplex Front Cover Close Duplex Rear Door A printer option, Input Tray, or Envelope Feeder has been - Dell 5310n | Service Manual - Page 86
Areas Show Duplex Show Rear Door Show Finisher 1. Open manual feed door. User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 200 .00 200 .01 200 .02 200 .04 200 .06 200 .07 Paper jam around input sensor. • Multi - Dell 5310n | Service Manual - Page 87
Go to "Input sensor service check" on page 2-103. Go to "Main drive service check" on page 2-106. Go to "Cover closed switch/ cable service check" on page 2-80. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If problem is found, replace the fuser assembly. See - Dell 5310n | Service Manual - Page 88
PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be operating properly. Go to "Fuser narrow media sensor service check" on page 2-93. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If a problem is found, replace the fuser assembly - Dell 5310n | Service Manual - Page 89
sensor. Fuser page count between 100,000 and 199,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. if a problem is found, replace - Dell 5310n | Service Manual - Page 90
sensor. Fuser page count between 200,000 and 299,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If a problem is found, replace - Dell 5310n | Service Manual - Page 91
. Fuser page count between 300,000 and 399,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up. • Check the fuser for wear or contamination. If a problem is found, replace - Dell 5310n | Service Manual - Page 92
. Fuser page count between 400,000 and 499,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up. • Check the fuser for wear or contamination. If a problem is found, replace - Dell 5310n | Service Manual - Page 93
exit sensor. Fuser page count is not available. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check the fuser entry guide for toner build up. • Check the fuser for wear or contamination. If a problem is found, replace - Dell 5310n | Service Manual - Page 94
expected. • Check the fuser entry guide for toner build up. • Check the fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-27. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on - Dell 5310n | Service Manual - Page 95
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 96
errors (2xx.xx) Error code Sub codes Description Possible causes Action 202 .02 202 .03 202 .04 202 .06 Exit sensor covered too long. Fuser page count between 0 and 99,999. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser - Dell 5310n | Service Manual - Page 97
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 98
.xx) Error code Sub codes Description Possible causes Action 202 .12 202 .13 202 .14 202 .16 Exit sensor covered too long. Fuser page count between 100,000 and 199,999. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser for - Dell 5310n | Service Manual - Page 99
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 100
installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. Page is covering narrow media sensor during warm up. Fuser page count between 200,000 and 299,999. • If page is not visible from front or rear of the printer - Dell 5310n | Service Manual - Page 101
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 102
.xx) Error code Sub codes Description Possible causes Action 202 .32 202 .33 202 .34 202 .36 Exit sensor covered too long. Fuser page count between 300,000 and 399,999. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser for - Dell 5310n | Service Manual - Page 103
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 104
.xx) Error code Sub codes Description Possible causes Action 202 .42 202 .43 202 .44 202 .46 Exit sensor covered too long. Fuser page count between 400,000 and 499,999. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser for - Dell 5310n | Service Manual - Page 105
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 106
) Error code Sub codes Description Possible causes Action 202 .52 202 .53 202 .54 202 .56 Exit sensor covered too long. Fuser page count stopped at 500,000 to preserve data. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser - Dell 5310n | Service Manual - Page 107
be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-92. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the - Dell 5310n | Service Manual - Page 108
.xx) Error code Sub codes Description Possible causes Action 202 .92 202 .93 202 .94 202 .96 231 .00 Exit sensor covered too long. Fuser page count is not available. Page may be jammed in the fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser for - Dell 5310n | Service Manual - Page 109
messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 232 .00 233 .00 234 .00 235. 00 Paper did not clear the duplex input sensor but did leave the printer exit sensor. • Duplex rear door not fully latched. • Printer diverter - Dell 5310n | Service Manual - Page 110
.00 238 .01 Paper did not leave the duplex exit sensor. Paper did not reach the printer input sensor from the duplex unit. Duplex paper jam. There may be other jams in the paper path. Paper is covering one of the duplex sensors during a reset. Duplex input sensor covered. • Duplex jam access tray - Dell 5310n | Service Manual - Page 111
messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 238 .02 238 .03 238 .04 238 .05 238 .06 238 .07 239 .00 239 .01 239 .02 Duplex exit sensor covered. Duplex input and exit sensors covered. Duplex doublefeed sensor covered. Duplex - Dell 5310n | Service Manual - Page 112
User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 239 .03 239 .04 239 .05 239 .06 239 .07 239 .08 239 .11 241 .10 241 .11 Duplex did not send device Controls response. • Mechanical feed error due to belt slipping. • - Dell 5310n | Service Manual - Page 113
attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description 241 .12 Page was not properly picked from tray 1. Possible causes Action Failure to feed possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past the - Dell 5310n | Service Manual - Page 114
the system board is replaced, the Configuration ID must be reset in NVRAM. Go to "Configuration ID" on page 3-21. Review the following information before performing any service checks. • Paper feed problems (especially paper jams): Go to "Display Log" on page 3-23 and check the printer event log for - Dell 5310n | Service Manual - Page 115
Paper Jam-Check Bin 4 displays Service tip: When a 274.xx Paper Jam Check Bin 4 message displays, a problem exists with the top pass thru sensor assembly or the control board. FRU 1 Top pass thru sensor flag assembly Control board Action Check the flag for correct operation, binding, broken parts - Dell 5310n | Service Manual - Page 116
FRU 1 Bin x sensor Bin x sensor control board Action Check the sensor flag for binds. Make sure the sensor flag is not in an up position. If the sensor flag is operating correctly, replace the bin x sensor. If this does not fix the problem, replace the control board. 271.xx Paper Jam - Check Bin - Dell 5310n | Service Manual - Page 117
factory defaults. See "Factory Defaults" on page 3-28. This resets the non-critical areas of the user NVRAM. If Error Code 900 continues to display, go to step 4. With Error Code 900 displayed, press and . Record the complete list of Sub Error Codes on the display. Check the "Base printer sub error - Dell 5310n | Service Manual - Page 118
does not fix the problem, replace the system board. See "System board and inner shield removal" on page 4-77. Cartridge fan service check Error code 927.02 indicates a problem with the cartridge fan. FRU 1 Cartridge fan 2 Cartridge fan 3 Cartridge fan System board Action Check to make sure the - Dell 5310n | Service Manual - Page 119
rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it can not be used in another printer. It must be returned to the manufacturer. This error code indicates a mismatch between the - Dell 5310n | Service Manual - Page 120
. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it can not be used in another printer. It must be returned to the manufacturer. Note: Before proceeding with this service check, make sure you - Dell 5310n | Service Manual - Page 121
roll from the printer. Leave the paper wrapped around the charge roll until it is reinstalled. FRU 1 Charge roll assembly 2 Left side charge roll link 3 Right side charge roll link Right charge roll bushing Action Check the charge roll for correct installation, toner buildup, marks, cuts, or other - Dell 5310n | Service Manual - Page 122
, no fans turn, no motors turn, and the fuser lamp does not come on. If a high-capacity input tray is installed, remove the option and check the base printer for correct operation. If the base printer operates correctly, go to "High-capacity feeder input tray service check" on page 2-96. If the base - Dell 5310n | Service Manual - Page 123
off before any feature or option cards are removed or replaced. Remove one option/feature at a time to help isolate the failing part. Replace the faulty part. Unplug the AC line cord, remove the LVPS from the printer, and check the continuity of fuse F1. See "Low voltage power supply removal" on - Dell 5310n | Service Manual - Page 124
of the job printed after the jam is not stapled. Duplex paper jams 23x.xx jam code 231.xx 232.xx 233.xx 234.xx 235.xx 236.xx 237.xx 238.xx r Jam location Media did not arrive at the duplex input sensor, but did leave the fuser exit sensor. Media did not clear the duplex input sensor, but did - Dell 5310n | Service Manual - Page 125
and cannot be corrected, replace the duplex option assembly. If no problem is found, check for a piece of paper or other object in the paper path that might cause a paper jam over the input sensor. If no problem is found, replace the duplex option assembly. 233.xx Jam displayed on operator panel - Dell 5310n | Service Manual - Page 126
at J1-7, tray 1 is the only tray that is recognized. Note: If a 260 Paper Jam Check Envelope message displays, check the "Sub error codes for 9xx and 2xx error codes" on page 2-8. Printer does not recognize the envelope feeder as an attached input option FRU 1 Envelope feeder 2 Front autoconnect on - Dell 5310n | Service Manual - Page 127
, replace the envelope feeder option. 260.xx Paper Jam displays, unable to clear and envelopes fail to feed from the hopper Kick rolls are rotating. Check the deflector gap adjustment before continuing this service check. FRU 1 Deflector gap adjustment 2 Weight assembly 3 Envelope edge guide - Dell 5310n | Service Manual - Page 128
feeder option. Check for a missing, broken or incorrectly installed restraint roll bias spring. If incorrect, replace the envelope feeder option. 260.xx Paper Jam displays, an envelope stopped in the paper path of the feeder and an envelope also stopped in the base printer paper path FRU 1 Latch - Dell 5310n | Service Manual - Page 129
be caused by multiple sheets of paper being fed up to the fuser. Service tip: Set the Fuser Temperature to NORMAL before starting this service check. In Diagnostics mode, select EP SETUP, and Fuser Temp. Service tip: It may take several minutes for the error codes 920.xx and 922.xx to be displayed - Dell 5310n | Service Manual - Page 130
of damage. If any problems are found, replace the fuser top cover assembly. If no problem is found, check the fuser to system board DC cable for correct installation at J1 on the fuser control card. If no problem is found, check the fuser to system board cable for correct installation at J10 on the - Dell 5310n | Service Manual - Page 131
damage. If any problems are found, replace the fuser top cover assembly."Fuser narrow media sensor removal" on page 4-35. If no problem is found, check the fuser to system board DC cable for correct installation at J1 on the fuser control card. If no problem is found, check the fuser to system board - Dell 5310n | Service Manual - Page 132
, then replace the following in the order shown: • Fuser assembly. See "Fuser assembly removal" on page 4-27. • System board assembly. See "System board and inner shield removal" on page 4-77. • LVPS. See "Low voltage power supply removal" on page 4-55. 923.xx-Hot fuser service check Error Code 923 - Dell 5310n | Service Manual - Page 133
assembly removal" on page 4-27. If incorrect, replace the fuser to system board cable. Note: If the error code still displays, replace the system board. See "System board and inner shield removal" on page 4-77. 925.xx-Hot fuser service check Error Code 923.xx, 924.xx, and 925.xx may display for - Dell 5310n | Service Manual - Page 134
" on page 4-33. Note: If the fuser lamp is replaced, allow the fuser to cool or a 925.xx error could be displayed. Fuser exit sensor service check If any of the following codes are displayed, there is a potential problem in the area of the exit sensor: 201.00, 201.02, 201.10, 201.12, 201.22, 201.30 - Dell 5310n | Service Manual - Page 135
sensor service check If any of the following error codes are displayed, a problem may exist in the area of the narrow media sensor assembly: 201.04, 201.14, 201.24, 201.34, 201.44, 201.54, and 201.94. Fuser exit and fuser narrow media sensor status check Printer not printing- no media over sensors - Dell 5310n | Service Manual - Page 136
and hardware are operating incorrectly, repair or replace the failing sensor assembly. If no problem is found, check the fuser for any signs of media in the fuser or any signs of toner or other contamination. If a problem is found, clean or remove the debris or contamination. 2-94 Service Manual - Dell 5310n | Service Manual - Page 137
before you begin, or use caution if the printer must receive power in order to perform the task. Service tip: Try changing the envelope enhance level setting. A different setting may correct the problem. Note: Check the fuser envelope conditioner solenoid adjustment as described in the adjustment - Dell 5310n | Service Manual - Page 138
to the base printer to obtain accurate results. Service tip: Be sure the paper size switch is set to the correct paper size setting and the rear paper guides are in the correct locations for the size of paper installed in the high-capacity feeder tray. Service tip: Check the other paper sources to - Dell 5310n | Service Manual - Page 139
If no problem is found with the cable, replace the highcapacity feeder option control board. 24x.xx Paper Jam displays, paper jammed over the pass thru sensor Where x=the printer displays the value of x for the paper tray where the error occurs. For example: 242.xx is a Paper Jam Tray 2 FRU 1 Pass - Dell 5310n | Service Manual - Page 140
does not reach the pass thru sensor Service tip: Be sure the paper in tray is within specifications. FRU 1 Autocompensator assembly 2 Wear strips Action Check the autocompensator pick arm rollers for sign of glazing, toner or other buildup. Replace as necessary. Check the wear strips for glazing - Dell 5310n | Service Manual - Page 141
elevator tray does not move up or down; the printer recognizes that the option is installed FRU 1 DC drive motor high- capacity feeder option system board Action Be sure the motor cable is correctly installed at J1 on the board. Check the cables, damaged or loose wires. Disconnect the motor. Check - Dell 5310n | Service Manual - Page 142
top optical sensor cable Elevator top optical sensor Check the continuity of the sensor cable. If incorrect, replace the cable. If correct, replace the top optical sensor assembly. Tray x Empty displays; tray does not respond to loading paper; no response from the front door switch FRU Action - Dell 5310n | Service Manual - Page 143
-capacity output stacker service check Service tip: The majority of the mechanical components can be observed during operation by removing the left, right, and front covers. The high-capacity output stacker option functions without the covers installed. Determine which paper path stacker assembly - Dell 5310n | Service Manual - Page 144
to the pass thru sensor flag or 202.xx Paper Jam Open Rear Door displays, a sheet of paper feeds out to the standard bin even though bin x is selected and paper exits half way out of the redrive assembly Service tip: For this type of problem check the "Base printer sub error codes" on page 2-9. They - Dell 5310n | Service Manual - Page 145
, replace the input sensor assembly. Input tray(s) service check Optional 250-sheet and 500-sheet trays Service tip: Try all the other input paper sources to make sure they are properly feeding paper. For 990 Error Code- Service Tray x, x= displays the number of the tray that has a problem or - Dell 5310n | Service Manual - Page 146
. (The paper out sensor is 2 Paper out sensor (on option mounted on the system board). system board) Printer does not recognize Tray x is installed FRU 1 Autoconnect cables Tray x system board Action Check the autoconnect from the printer or option above tray x. Check for cuts, pinched wiring - Dell 5310n | Service Manual - Page 147
the pass thru sensor Service tip: Check the media in tray x to make sure it is within specifications. Some types of labels, foil material, and slick papers can cause misfeeds and slippage of the rollers. FRU 1 Autocompensator assembly Action Check the autocompensator pick arm rollers for any sign - Dell 5310n | Service Manual - Page 148
, no 936 error code or 201.xx Paper Jam user message displays. Action Remove the controller board and run a Diagnostic Print Test in the continuous mode. Check the main drive assembly for any excessive noise or vibration. Determine if the noise is in the main drive, toner cartridge, fuser, or main - Dell 5310n | Service Manual - Page 149
Button Test, check the failing button or buttons and associated parts. Repair using the button kit. See "Operator panel buttons removal" on page 4-68. If the problem remains, replace the operator panel board (see "Operator panel board removal" on page 4-67. If a 950.xx error code is displayed after - Dell 5310n | Service Manual - Page 150
message appears, go to the service check for that error code. For example, if a 924 error code appears, go to the 924.xx-Hot fuser service check). If the problem is not resolved check the voltage at Pin J13-1 and J133. The voltage measures approximately +3.3 V dc. If correct, replace the FRUs in the - Dell 5310n | Service Manual - Page 151
card and is properly grounded. If you find no problem, contact your next level of support before replacing the network card. Error Code 977.xx - Network Card x A 977 error displays when the RIP software detects that a network card is installed in slot x on the interconnect card but cannot - Dell 5310n | Service Manual - Page 152
board. Make sure the correct flag is installed. Check the flag for damage or improper operation. If incorrect, replace the flag. Note: A broken or improper operating sensor flag causes a Remove Paper Standard Bin message to display before POST completes and cannot be cleared. 2-110 Service Manual - Dell 5310n | Service Manual - Page 153
thru sensor flag 202.xx Paper Jam Open Rear Door message displays; a sheet of paper feeds out to the standard bin even though bin x is selected; paper exits half way out of the redrive Service tip: For this type of problem check the sub error codes. They can help isolate the problem. 202 Paper Jam - Dell 5310n | Service Manual - Page 154
problem, replace the output expander option. 271.xx Paper jam - Check Bin x, POST complete, first sheet of paper feeds into output bin x Note: Before performing the following checks, run the Output Bin X Sensor Test and check for the failing sensor. Sensor Test: NF = Near Full (Upper part of sensor - Dell 5310n | Service Manual - Page 155
Wear strips in tray x problem is found. Action Check the pass thru sensor for correct installation and operation. The autocompensator pick roll shaft assembly is not providing enough torque if the pick rollers are not picking the paper correctly. Replace the autocompensator assembly. Check the wear - Dell 5310n | Service Manual - Page 156
. If you find a problem, replace the pick roll assembly. Check to ensure the media that is being fed through the multipurpose tray assembly meets recommended paper specifications. Paper size sensing service check Before proceeding, check for the correct paper size loaded in the tray and that the - Dell 5310n | Service Manual - Page 157
board If a problem is found, repair or replace the tray assembly. If no problem is found, go to step 2. Check for correct installation of the cable at J26 on the system board. If installed correctly, go to step 3. If incorrectly installed, install and recheck the printer. Check the continuity - Dell 5310n | Service Manual - Page 158
. If no problem is found, go to step 2. Make sure the switch activate spring is not bent or broken. Replace the spring if damaged. If the spring is not damaged, go to step 3. Set the tray for the paper size that is not recognized and install the tray in the printer. Select the paper size and - Dell 5310n | Service Manual - Page 159
board. Print quality service check Service tip: Before troubleshooting any print quality problems do the following: • Install another print cartridge if available before proceeding with the service checks. • Use Tray 1 to test for print quality of the base printer. • Replace the charge roll if - Dell 5310n | Service Manual - Page 160
the front top cover interlock switch. Print quality-random marks Service tip: The primary cause of random marks is due to loose material moving around inside the printer and attaching to the photoconductor, charge roll, or transfer roll. Symptom 1 Random marks Action Check the print cartridge for - Dell 5310n | Service Manual - Page 161
the input paper sources, paper trays, duplex option, or envelope feeder. Check the high voltage contacts to ensure they are not bent, corroded, or damaged. Replace as necessary. Print quality-background Service tip: Some background problems can be caused by rough papers, non-Dell toner cartridges or - Dell 5310n | Service Manual - Page 162
the drive gears. Banding appears as light or dark horizontal lines on a uniformly gray page. Banding can also be caused by a defective charge roll brush contact or HVPS. Check the charge roll contact for damage and for proper connection to the HVPS and print cartridge. 2-120 Service Manual - Dell 5310n | Service Manual - Page 163
image Service tip: Install a new print cartridge if available before doing this service check. Residual image can be caused by the photoconductor, cleaning blade, and other parts inside the print cartridge. FRU 1 Hot roll fuser assembly Action Check the fuser assembly for toner contamination - Dell 5310n | Service Manual - Page 164
cause is found, install a new printhead. Print quality-toner on backside of printed page Service tip: This is generally caused by loose toner in the machine in the paper path being carried through the printer on the backside of the paper. FRU 1 Hot roll fuser assembly 2 Transfer roll transfer - Dell 5310n | Service Manual - Page 165
any service replaceable parts or components. If service error code 930.xx displays, the wrong printhead is installed in the printer. See "Printhead" on page 7-10. Note: A 201.xx paper jam may also indicate a failing printhead. The paper may have jammed prior to or at the input sensor. Print the - Dell 5310n | Service Manual - Page 166
or reset message (POST incomplete) FRU 1 Side cover door Action Check the stapler access door for any signs of damage or broken parts. Make sure the door correctly actuates the stapler side access door switch. If this does not fix the problem, replace the stapler option. 2-124 Service Manual - Dell 5310n | Service Manual - Page 167
Note: When a 900.xx Service Error is displayed during POST, the failure is usually in the stapler gearbox assembly or stapler cartridge. Replace the stapler option. 281.xx Paper Jam-The paper may jam at the upper deflector Replace the stapler option. 281.xx Paper Jam-paper jams into stapler output - Dell 5310n | Service Manual - Page 168
Before proceeding with the service check, gently try to remove the stapler cartridge holder from the stapler assembly. If the holder is jammed in the stapler assembly: 1. Turn the printer off, and remove the right side cover. Use care when removing the cover, as the right side door switch and cable - Dell 5310n | Service Manual - Page 169
output tray-Paper is not stapled-Paper does not align with the right side Replace the stapler option. Misalignment of sheets to be stapled FRU 1 Left side bail assembly 2 Stapler gearbox assembly Action Check the left side bail assembly for any signs of binding, missing, or broken parts. Check the - Dell 5310n | Service Manual - Page 170
of the developer drive assembly can cause the printer to display a 929.xx error code (Toner Sensor). Check the developer drive assembly for correct installation or, any sign of worn, loose, or broken parts. Check the toner sensor portion of the front harness cable to make sure it is properly - Dell 5310n | Service Manual - Page 171
009 inch) circumference. Any print quality problems such as lines that are spaced 51.02 mm apart indicate you should check the transfer roll for damage and check for toner or foreign material buildup. Service tip: The transfer roll assembly is part of the maintenance kit and is replaced when an 80 - Dell 5310n | Service Manual - Page 172
2-130 Service Manual - Dell 5310n | Service Manual - Page 173
that can be accessed during POR to identify problems with the printer. Diagnostics Mode 1. Turn off the printer. 2. Press and hold and . The Diagnostics Mode group contains the settings and operations used while manufacturing and servicing the printer. See "Diagnostics mode" on page 3-2 for more - Dell 5310n | Service Manual - Page 174
the printer. 3. Release the buttons when Performing Self Test displays. Available tests The tests display on the operator panel in the order shown: Diagnostics mode tests REGISTRATION Bottom Margin Top Margin Left Margin Right Margin Quick Test PRINT TESTS Tray 1 Tray 2 (if installed) Tray 3 (if - Dell 5310n | Service Manual - Page 175
3-9 Top Margin See "Top Margin (duplex)" on page 3-10 Sensor Test See "Sensor Test (duplex)" on page 3-10 Motor Test See "Motor Test (duplex)" on page 3-11 Duplex Feed 1 See "Duplex Feed 1" on page 3-12 Duplex Feed 2 See "Duplex Feed 2" on page 3-12 INPUT TRAY TESTS Feed Tests See "Feed - Dell 5310n | Service Manual - Page 176
(continued) EP SETUP EP Defaults Fuser Temp Fuser Page Count Warm Up Time Transfer Print Contrast Charge Roll Gap Adjust EVENT LOG Display Log Print Log Clear Log EXIT DIAGNOSTICS See "EP Defaults" on page 3-22 See "Fuser Temperature (Fuser Temp)" on page 3-22 See "Fuser Page Count" on page 3-22 - Dell 5310n | Service Manual - Page 177
margin -25 to +25 R= Right margin -10 to +10 Direction of change A positive change check for skew • General printer information, including current page count, installed memory, serial number, and code level. To print the Quick Test page: Note: Print the Quick Test Page on letter or A4 paper - Dell 5310n | Service Manual - Page 178
up time, transfer, print contrast, and charge roll settings. • Contents of the EVENT LOG from DIAGNOSTICS. • Configuration information, including printer serial number, controller code level, engine code level, operator panel code level, font versions, and cartridge information. • Default values for - Dell 5310n | Service Manual - Page 179
panel through every contrast level beginning with the bit in memory can be set and read correctly. To run the DRAM Test: 1. Select DRAM Test from the menu. The message DRAM Test Testing... displays. Then the message Resetting Printer errors. Initially 0000 displays with the maximum fail count - Dell 5310n | Service Manual - Page 180
the message Resetting Printer appears. 2. The printer automatically performs a Power On Reset (POR). errors. Initially 0000 displays with the maximum fail count being 999,999. Initially only four digits appear, but additional digits appear as needed. Each time the test finishes, the screen updates - Dell 5310n | Service Manual - Page 181
2. Select Single or Continuous. • The single Duplex Quick test cannot be canceled. • The printer attempts to print the Quick Test Page from the default paper source. If the default paper source only supports envelopes, then the page is printed from Tray 1. • Check the Quick Test Page for the correct - Dell 5310n | Service Manual - Page 182
you to actuate the duplex input sensor located in the back part of the duplex unit and the duplex exit sensor located in the return paper path. 1. Select Sensor Test from DUPLEX TESTS. The message Sensor Test Testing displays. 2. Manually actuate each of the duplex sensors. When the sensor/switch is - Dell 5310n | Service Manual - Page 183
you test the duplex option paper feed drive system, and verify that the power and velocity values are acceptable. The duplex runs the DC . 2. When the motor stops, the results are displayed. DUPLEX MOTOR AA BB CC DD EE FF • AA-00 indicates success, and any other value indicates failure. • BB - Dell 5310n | Service Manual - Page 184
... displays. The message Duplex Feed 2 Clear Paper displays when the paper reaches the duplex paper stop position 2, and the power indicator turns on solid. 2. Remove the media from the duplex unit, and clear the message on the operator panel by pressing Back ( ) r Sotop ( ). 3-12 Service Manual - Dell 5310n | Service Manual - Page 185
TESTS Feed Tests (input tray) This test lets the servicer observe the paper path as media is feeding through the printer. A blank sheet of paper feeds through the printer as the laser turns off during this test. The only way to observe the paper path is to open the lower front door that is used to - Dell 5310n | Service Manual - Page 186
output bin. Media is fed from the default input source to the selected output bin. No information is printed on the media fed to the output bin because the printhead is not engaged during this test. These tests can use any media size or envelope supported by the printer. Note: If the Configure Bins - Dell 5310n | Service Manual - Page 187
: Output Bin x passThru=Open Full=Open NearFull=Open • passThru-Pass thru sensor • Full-Bin full sensor • NearFull-Bin near full sensor 3. Manually actuate each of the output expander sensors, and the display by each sensor toggles from Open to Closed. 4. Press Back ( ) r Sotop ( ) to exit the - Dell 5310n | Service Manual - Page 188
=Open • TP-High-capacity top position sensor • passThru-High-capacity pass thru sensor • Full-High-capacity bin full sensor (lower part of dual sensor) • NearFull-High-capacity bin near full sensor (upper part of dual sensor) 3. Manually actuate each of the sensors of the high-capacity stacker, and - Dell 5310n | Service Manual - Page 189
sensors that can be manually actuated, and the display shows Open or Closed. • Staple Sensors Cartridge Present sensor Staple Low sensor Self-priming sensor Home signal sensor • Cover and Door Finisher top cover sensor Side door sensor • Pass and Media Finisher pass thru Media sensor • Bin Level - Dell 5310n | Service Manual - Page 190
DIAGNOSTICS menu. The following sensors are listed: • Exit-Exit sensor • Front Door-Front door sensor • Input-Input sensor • NarrowMedia-Output (exit) sensor • Toner Level-Toner level sensor (remove the cartridge and replace to actuate the sensor) 2. Manually actuate the sensors to verify that each - Dell 5310n | Service Manual - Page 191
test, press . If is selected, the following screen displays and updates periodically indicating the percentage of test completed. Formatting Disk 1/1 0% DO unformatted at the end of the test. To reformat the flash, the servicer or the user must use FORMAT FLASH from the UTILITIES MENU. To run - Dell 5310n | Service Manual - Page 192
US/Non-US defaults changes whether the printer uses the US factory defaults or the non-US factory defaults. The settings affected include paper size, envelope size, PCL symbol set, code pages, and units of measure. Warning: Changing this setting resets the printer to factory defaults, and data may - Dell 5310n | Service Manual - Page 193
about certain areas of the printer that cannot be determined using hardware sensors. The configuration IDs are originally set at the factory when the printer is manufactured, however the servicer may need to reset Configuration ID 1 or Configuration ID 2 whenever you replace the system board. The - Dell 5310n | Service Manual - Page 194
is used to restore each printer setting listed in EP SETUP to its factory default value. Sometimes this is used to help correct print quality problems. To restore EP Defaults: 1. Select EP Defaults from EP SETUP. 2. Select Restore to reset the values to the factory settings, and select Do Not - Dell 5310n | Service Manual - Page 195
. The Event Log printed from DIAGNOSTICS includes: • Detailed printer information, including code versions • Time and date stamps • Page counts for most errors • Additional debug information in some cases The printed event log can be faxed to Dell or your next level of support for verification or - Dell 5310n | Service Manual - Page 196
current information in the Event Log. This affects both the viewed log and the printed log information. 1. Select Clear Log from the Event Log menu. 2. Select Diagnostics mode, and Resetting the Printer displays. The printer performs a POR, and the printer returns to normal mode. 3-24 Service Manual - Dell 5310n | Service Manual - Page 197
print job containing a single page increments the counter by one and a duplex page by two. At 300,000, the customer is reminded that the printer requires scheduled maintenance. This counter is reset by the servicer after a 80 Scheduled Maintenance message displays and a maintenance kit is installed - Dell 5310n | Service Manual - Page 198
the Printer Setup Reset Maintenance Count screen. Print quality pages (Prt Quality Pgs) The print quality test pages can be printed from either the Diagnostics mode or Configuration Menu (CONFIG MENU). When printed from the Diagnostic mode, additional information is included, and the print cartridge - Dell 5310n | Service Manual - Page 199
setting controls whether the printer automatically registers the size of paper installed in an input source with size sensing. Paper source Tray 1 (integrated) Multipurpose feeder 250-sheet drawer 500-sheet drawer 2000-sheet drawer 250-sheet duplex 500-sheet duplex Envelope feeder Size sensing - Dell 5310n | Service Manual - Page 200
information or secondary codes for 900 service errors. However, the event log printed from DIAGNOSTICS mode does include this information. Paper Prompts When a tray is out of the indicated paper size, a prompt is sent to the user to load paper in a tray. This setting controls the tray the user is - Dell 5310n | Service Manual - Page 201
point size below which the high frequency screens are used when printing font data. For example, at the default 24, all text in font sizes 24 and less will use 10, and the default value is 5. Exit Config Menu Press to exit the CONFIG MENU. The message Resetting the Printer displays, and the printer - Dell 5310n | Service Manual - Page 202
A list of the installed options and features such as RAM memory cards, optional input paper trays, envelope feeder, duplex option, output bins, flash, or disk. • Printer information such as serial number, page count, installed RAM, engine code level, RIP code level, envelope feeder code level, tray - Dell 5310n | Service Manual - Page 203
level just high enough to reliably feed the paper. Rather than having a fixed spring force for feeding all weights of paper replacement may be required. The arm must pivot freely through its full range of motion. On 500-sheet trays bottom of the tray, these springs may be the problem. Reducing the - Dell 5310n | Service Manual - Page 204
. The ground connection is automatically made when the option is installed below the printer. The paper input sensor is located in the rear of the duplex option under the input paper guide. The paper exit sensor is located on the left frame assembly. Option microcode The options are "Smart Options - Dell 5310n | Service Manual - Page 205
press . The messages Resetting Printer and Performing Self Test appear, and the printer returns to Ready. If another type of print quality problem exists, see the Troubleshooting chapter in the User's Guide on the publications CD. Problem Print is too light. Toner smears or print comes off the page - Dell 5310n | Service Manual - Page 206
Problem Toner fog or background shading appears on the page. Action • Check the print cartridge to make sure it is installed correctly. • The Toner Darkness setting may be too dark. Change the Toner Darkness setting in the Quality Menu. • Replace the charge rolls. • Replace the print cartridge. - Dell 5310n | Service Manual - Page 207
are supported by the printer, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct printer drivers. Part or all of the page is printed in black. Check the print cartridge to see if it is installed - Dell 5310n | Service Manual - Page 208
by an asterisk (*) are the factory default settings. In the driver, enable the check box. In the driver, disable the check box. In the driver, enable the check box. In the driver, disable the check box. In the driver, enable the check box. In the driver, disable the check box. 3-36 Service Manual - Dell 5310n | Service Manual - Page 209
. Paper jams can occur in three areas: the front of the printer, inside the printer, and at the rear of the printer. Jams in the front of the printer occur in the input options or the duplex tray. Jams inside the printer occur in two locations and require the removal of the print cartridge. Jams can - Dell 5310n | Service Manual - Page 210
250 Paper Jam Check MP Feeder 1. Remove the paper from the multipurpose feeder. 2. Flex, fan, and restack the media, and place it into the multipurpose feeder. 3. Load the print media. 4. Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 5. - Dell 5310n | Service Manual - Page 211
feeder. a. Lift the envelope feeder up out of the printer, and then set it aside. b. Remove the envelope from the printer. If you cannot remove the envelope, the print cartridge will have to be removed. See "200 and 201 Paper Jam Remove Cartridge" on page 3-41 for more information. c. Reinstall the - Dell 5310n | Service Manual - Page 212
the printer paper tray, and remove any jammed media. 2. Open the duplex tray. To remove the media, pull up. 3. Open any optional trays beginning at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way. 3-40 Service Manual - Dell 5310n | Service Manual - Page 213
201 Paper Jam Remove Cartridge 1. Push the release latch, and lower the multipurpose feeder. 2. Push the release latch, and open the top front cover. CAUTION: The inside of the printer is hot. 3. Lift and pull the print cartridge out of the printer. Warning: Do not touch the photoconductor drum on - Dell 5310n | Service Manual - Page 214
media up and toward you. Warning: If the print media does not move immediately when you pull, stop pulling. You need to access the print media from the printer rear door. 6. Reinstall the toner cartridge. 7. Close the top front cover. 8. Close the multipurpose feeder. 9. Press . 3-42 Service Manual - Dell 5310n | Service Manual - Page 215
202 Paper Jam Open Rear Door 1. If the paper is exiting the printer, pull the media straight out, and press . Otherwise continue with step 2. 2. Open the printer rear door. 3. Remove the jammed media. 4. Close the rear door. 5. Press . Diagnostic aids 3-43 - Dell 5310n | Service Manual - Page 216
23x Paper Jam Open Duplex Rear Door 1. Open the duplex rear door. 2. Remove the jammed media. Depending on the media location, pull the media either up or down. 3. Close the duplex rear door. Make sure it snaps into place. 4. Press . 3-44 Service Manual - Dell 5310n | Service Manual - Page 217
Jam Check Finisher". 27x Paper Jam Check Bin x To clear a jam in the output expander, high-capacity output stacker, or the 5-bin mailbox: 1. If the paper is exiting into the bin or finisher, pull the media straight out, and press . Otherwise continue with step 2. 2. Push the output bin rear door - Dell 5310n | Service Manual - Page 218
all doors are secure. 5. Press . 28x Paper Jam Check Finisher To clear a jam in the finisher: 1. Push the finisher rear door latches in toward the center. The rear door will open and drop down. 2. Remove the jammed media. 3. Close the rear door, and make sure the door is secure. 3-46 Service Manual - Dell 5310n | Service Manual - Page 219
4. Lift the front edge of the finisher output bin cover until it locks into position. 5. Remove the stack of print media. 6. Close the finisher output bin cover. 7. Press . Diagnostic aids 3-47 - Dell 5310n | Service Manual - Page 220
indicates staples are jammed in the stapler. This requires removing the staple cartridge holder from the printer. 1. Lift the front edge of the finisher output bin cover until it locks into position. 2. Remove the print media. 3. Press the latch to open the stapler access door. 4. Firmly pull the - Dell 5310n | Service Manual - Page 221
8. Press down on the staple guard until it snaps securely into place. 9. Push the cartridge holder firmly into the stapler until the cartridge holder clicks into place. 10. Close the stapler access door. 11. Close the finisher output bin cover. Diagnostic aids 3-49 - Dell 5310n | Service Manual - Page 222
3-50 Service Manual - Dell 5310n | Service Manual - Page 223
to ESD-sensitive parts, follow the instructions below in addition to all the usual precautions, such as turning off power before removing logic boards: • Keep the ESD-sensitive part in its original shipping container (a special "ESD bag") until you are ready to install the part into the machine - Dell 5310n | Service Manual - Page 224
The test page should only be printed on letter or A4 paper from Tray 1. The Quick Test Page consists of alignment diamonds, horizontal lines that can be used for skew adjustment, page count setting, printer serial number code levels, and print registration settings. 6. Check the Quick Test Page for - Dell 5310n | Service Manual - Page 225
to remove the old assembly and install the new one. • If you are replacing the alignment assembly, go to step A. • If you are only adjusting the reference adjustment screw, go to step B. Step A Print a copy of the Quick Test Page and check the margin adjustments printed on the test page. These - Dell 5310n | Service Manual - Page 226
without loosening the locknut. Turn the screw a few turns, and print a copy of the Quick Test Page as you check the diamonds on the left margin. Continue adjusting the screw as you check the results of each adjustment on a new test page until you obtain the results you want. 4-4 Service Manual - Dell 5310n | Service Manual - Page 227
when you lift or set the printer down. Note: Some removal procedures require removing cable ties. You must replace cable ties during reassembly to avoid pinching wires, obstructing the paper path, or restricting mechanical movement. Covers removals Fuser wiper cover assembly removal 1. Squeeze the - Dell 5310n | Service Manual - Page 228
Redrive cap cover removal 1. Pull up on the right side of the redrive cap cover to remove. 2. Remove the redrive cap cover. Paper support removal 1. Raise the paper support, and lift to release the latches. 2. Remove the paper support. 4-6 Service Manual - Dell 5310n | Service Manual - Page 229
Left door removal 1. Open the upper and lower front covers. 2. Press the two left door latch buttons (A), and open the left door. 3. Release the top hinge from the latch. Repair information 4-7 - Dell 5310n | Service Manual - Page 230
4. Lift the door to release the bottom from the pin (B), and remove the door. Redrive door 1. With the redrive door partially open, lift and free the left side. 2. Remove the redrive door. 4-8 Service Manual - Dell 5310n | Service Manual - Page 231
the redrive cap. See"Redrive cap cover removal" on page 4-6. 2. Open the upper and lower front covers. 3. Remove the print cartridge. 4. Remove the right front cover mounting screw (A). 5. Remove the redrive door. See "Redrive door" on page 4-8. 6. Remove the two screws (B). Repair information 4-9 - Dell 5310n | Service Manual - Page 232
7. Remove the right rear cover mounting screw (C). 8. Press the two latches to remove the redrive assembly. 4-10 Service Manual - Dell 5310n | Service Manual - Page 233
9. Press the latch (D) firmly to release the front of the right cover. 10. Pull up and out on the right cover to release the three cover retainers (E) at the bottom. Note: When replacing the right side cover, make sure the three cover retainers are correctly located in the appropriate slots in the - Dell 5310n | Service Manual - Page 234
rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it can not be used in another printer. It must be returned to the manufacturer. 1. Open the lower front cover. 2. Open the upper - Dell 5310n | Service Manual - Page 235
bezel or loosening the latch and spring. Note: When removing the upper front cover outer bezel, use care not to lose or drop the clear plastic inner bezel. Installation notes: • Lift the paper support before installing the upper front cover. • Make sure the operator panel cable is in the cable clip - Dell 5310n | Service Manual - Page 236
Upper front cover latch removal 1. Remove the upper front cover. 2. Remove the screw (A) holding the latch and spring to the upper front cover. Installation note: The spring (B) is installed as shown. 4-14 Service Manual - Dell 5310n | Service Manual - Page 237
outer bezel removal 1. Open the lower front cover. 2. Open the upper front cover. 3. Remove the two small upper front cover outer bezel mounting screws (A). 4. Pull up to remove the outer bezel. Note: If available, place a soft, clean cloth on the open lower front cover. The clear inner bezel (B) is - Dell 5310n | Service Manual - Page 238
the left and right tray hinge slots (A) to align with the D-shape mounting posts (B). Pull upward on each tray hinge to remove the tray from the two mounting posts. Warning: Be careful not to break or stress the hinges. 2. Remove the multipurpose tray/lower front cover assembly. 4-16 Service Manual - Dell 5310n | Service Manual - Page 239
4-69. 3. Remove the two screws (A) holding the top of the left handle holder in place. 4. Use the tab (B) to lift out the left handle holder. Right cover handle holder removal 1. Remove the right side cover. See "Right cover removal" on page 4-9. 2. Remove the two screws (A) holding the top of the - Dell 5310n | Service Manual - Page 240
Left and right frame extensions 1. Remove the toner cartridge. 2. Turn the printer on its back. 3. Remove the two screws (A) holding the right frame extension. 4. Remove the two screws (B) securing the left frame extension. 4-18 Service Manual - Dell 5310n | Service Manual - Page 241
. See "Redrive assembly removal" on page 4-75. 2. Remove the screw (A) securing the pass thru plate. 3. Carefully remove the plate until it is loose. 4. Remove the fuser to system board DC cable (B) secured through the plate. Note: Note the routing of the - Dell 5310n | Service Manual - Page 242
the paper support. See "Paper support removal" on page 4-6. 4. Remove the redrive cap. See "Redrive cap cover removal" on page 4-6. 5. Press the fuser wiper cover latch, and remove the cover. 6. Remove the screw (A) at the rear of the printer and the larger screw (B) at the front on the right side - Dell 5310n | Service Manual - Page 243
8. Remove the paper bin full sensor flag from the mounting bracket. See "Paper bin full sensor flag removal" on page 4-71. 9. Unlatch the front right and front left cover posts, and remove the cover. Repair information 4-21 - Dell 5310n | Service Manual - Page 244
2. Remove the inner shield. 3. Remove the gear guard. 4. Remove the power takeoff shaft and spring (A) through the bottom of the printer. 5. Place your thumb on the top of the gear, and press firmly down and away. Note: You need to exert firm pressure to snap the bevel gear out. 4-22 Service Manual - Dell 5310n | Service Manual - Page 245
Installation 1. Remove any washer that may be present (A) and discard. 2. Lubricate areas (A) that engage the When the gear double-snaps into place, it may pinch your hand. 5. Install the power takeoff shaft and spring. 6. Install the gear guard. 7. Install the inner shield. Repair information 4-23 - Dell 5310n | Service Manual - Page 246
securing the cartridge duct (A). Note: It may be necessary to pull the main fan cable (B) up and out of the way to remove the duct. 4. Reconnect the printhead laser cable. Note: Be sure to reposition the main fan cable if you moved it out of the way when removing the duct. 4-24 Service Manual - Dell 5310n | Service Manual - Page 247
See "Developer drive coupler kit removal" on page 4-26. Installation 1. Place the developer coupler into the main motor drive shaft. 2. Place the developer drive shaft on the developer drive. 3. Align the developer drive shaft with the coupler. 4. Be sure to replace the screws in the same positions - Dell 5310n | Service Manual - Page 248
the multipurpose tray, and remove the tray from the two mounting posts. See "Multipurpose feeder/lower front cover assembly removal" on page 4-16. 2. Carefully lift the latch on the left (A), and remove the ESD cover. Note: Be careful not to stress the hinge on the right (B). 4-26 Service Manual - Dell 5310n | Service Manual - Page 249
CAUTION: Unplug the printer before you begin. 1. Remove the fuser wick assembly cover. See "Fuser wiper cover assembly removal" on page 4-5. 2. Remove the redrive assembly. See "Redrive assembly removal" on page 4-75. 3. Remove the fuser mounting screws (A). 4. Disconnect the fuser to LVPS AC cable - Dell 5310n | Service Manual - Page 250
you reinstall the fuser, be sure to route the fuser to LVPS AC cable (A) through the channel (B) on the right side frame above the LVPS, under the clip (C) over the LVPS, and through the notch in the frame (D). 2. Route the fuser lamp cable through the opening in the fuser (E). 4-28 Service Manual - Dell 5310n | Service Manual - Page 251
the LVPS. Note: Be sure to connect the fuser to system board DC cable after replacing the LVPS. Fuser exit sensor removal 1. Remove the fuser. See "Fuser assembly removal" on page 4-27. 2. Disconnect the fuser exit cable (A) from the fuser control board. 3. Remove the screw (B) securing the cover - Dell 5310n | Service Manual - Page 252
fuser exit sensor cable. 3. Snap the bottom fastener of the sensor cover into place in the lower exit guide, and use a small flat bladed screwdriver to ease the sensor cover into the clips. 4. Replace the screw securing the sensor cover. Note: Make sure the flag moves properly. 4-30 Service Manual - Dell 5310n | Service Manual - Page 253
" on page 4-29. 2. Note the position of the spring (A) in relation to the flag (B). 3. Carefully ease the right arm (C) until the fuser exit sensor cover releases the flag and spring. Spring replacement 1. Place the spring on the left pin (A). 2. Set the tang (B) on the flag. Repair information 4-31 - Dell 5310n | Service Manual - Page 254
3. Rotate the bent end (C) of the spring to add tension, place the pins between the sensor cover arms, and rest the bent end against the sensor cover frame. Note: After replacing the sensor, flag, and spring, make sure the flag moves freely and returns. 4-32 Service Manual - Dell 5310n | Service Manual - Page 255
them to cool before handling them. 1. Remove the fuser assembly. See "Fuser assembly removal" on page 4-27. 2. Disconnect the fuser lamp AC cable from the right side of the top cover assembly. 3. Remove the two screws (A) from the right side fuser lamp contact cover. Warning: Take care when removing - Dell 5310n | Service Manual - Page 256
end piece, and remove it from the fuser assembly. Be careful not to touch the glass, as skin oils and acids can reduce the life of the lamp. Use the following table to identify and install the correct lamp. Description Fuser Lamp 115 V Fuser Lamp 220 V P/N 40X0122 40X0123 4-34 Service Manual - Dell 5310n | Service Manual - Page 257
assembly. See "Redrive assembly removal" on page 4-75. 2. Remove the screw (A) securing the narrow media sensor cover to the fuser. 3. With a thumbnail, release the catches (B) holding the sensor cover to the lower exit guide (C) in place. Note: You may need to move the narrow media flag out of the - Dell 5310n | Service Manual - Page 258
to clip the sensor securely into the cover. 2. Connect the fuser narrow media cable. 3. Snap the bottom fastener of the sensor cover into place in the lower exit guide, and rock the cover up until the top fastener snaps securely. 4. Replace the screw securing the sensor cover. 4-36 Service Manual - Dell 5310n | Service Manual - Page 259
narrow media sensor. See "Fuser narrow media sensor removal" on page 4-35. 2. Note the position of the spring (A) in relation to the flag (B). 3. Carefully ease the right arm (C) of the sensor cover just far enough apart to release the flag and spring. Spring replacement 1. Place the spring on the - Dell 5310n | Service Manual - Page 260
3. Rotate the bent end (C) of the spring to add tension, place the pins between the sensor cover arms, and rest the bent end against the sensor cover frame. A Note: After replacing the sensor, flag, and spring, make sure the flag moves properly. 4-38 Service Manual - Dell 5310n | Service Manual - Page 261
AC cable removal CAUTION: Unplug the printer before you begin. 1. Remove the fuser wick assembly cover. See "Fuser wiper cover assembly removal" on page 4-5. 2. Remove the redrive assembly. See "Redrive assembly removal" on page 4-75. 3. Remove the right side cover. See "Right cover removal" on page - Dell 5310n | Service Manual - Page 262
in the removal. 8. Remove the fuser to LVPS AC cable. Installation 1. Plug in the fuser to LVPS AC cable (A) into the LVPS. 2. Route the cable through the channel (B) on the right side frame above the LVPS, under the clip (C) over the LVPS, and through the notch in the frame (D). 4-40 Service Manual - Dell 5310n | Service Manual - Page 263
3. Route the cable through the lower rectangular opening (E). 4. Connect the fuser to LVPS AC cable to the fuser lamp connector (F). Note: Be sure to connect the fuser to system board DC cable after replacing the LVPS. Repair information 4-41 - Dell 5310n | Service Manual - Page 264
you begin. 1. Remove the fuser assembly. See "Fuser assembly removal" on page 4-27. 2. Note the thermistor cable routing (A) and disconnect the thermistor cable at the fuser control board. 3. Disconnect the AC fuser lamp cable (B) from the top right side of the fuser cover. 4-42 Service Manual - Dell 5310n | Service Manual - Page 265
the latch (E) and remove the cover. 6. Remove the screw (F) on the left side and the screw (G) on the right side that attach the fuser upper cover assembly to the fuser frame. 7. Remove screw (H) that attaches the side fuser lamp contact to the fuser top cover. F H G Repair information 4-43 - Dell 5310n | Service Manual - Page 266
(A), and move the plate to the left to clear the right side from its mounting. 5. Remove the screw that attaches the transfer plate ground wire to the center pan. 6. Remove the fuser transfer plate. 7. Remove the screw that attaches the deflector cable to the transfer plate. 4-44 Service Manual - Dell 5310n | Service Manual - Page 267
board and inner shield removal" on page 4-77. 2. Remove the developer drive. 3. Disconnect the gear release link (A) from the hole in charge roll link (B). Note: Lift the upper front cover to make it easier to remove the link. 4. Rotate the link to disconnect the link from the main drive assembly - Dell 5310n | Service Manual - Page 268
if the printer must receive power in order to perform the task. 1. Remove the inner paper deflector. See "Inner paper deflector assembly removal" on page 4-48. 2. Remove the right side cover. See "Right cover removal" the HVPS. The cable and connector can be easily damaged. 4-46 Service Manual - Dell 5310n | Service Manual - Page 269
5. Remove the HVPS mounting screws (C). 6. Slide the HVPS to the left to release the mounting tab from the center pan, and remove the HVPS. Repair information 4-47 - Dell 5310n | Service Manual - Page 270
pry the inner paper deflector from the left and right mounting posts (A) located on the bottom of the printer, and remove the deflector. A 6. Disengage the two latches (B) on the upper part of the deflector from the upper edge of the frame (C), and lift to remove. C B C 4-48 Service Manual - Dell 5310n | Service Manual - Page 271
cover. See "Multipurpose feeder/lower front cover assembly removal" on page 4-16. 3. Remove the inner paper deflector."Inner paper deflector assembly removal" on page 4-48. 4. Disconnect the input sensor cable (A) from the input sensor (B). 5. Release the input sensor from its mounting, and remove - Dell 5310n | Service Manual - Page 272
removal 1. Remove the paper tray. 2. Remove the left door. See "Left door removal" on page 4-7. 3. Remove the outer shield. See "Outer shield removal" on page 4-69. 4. Place the printer on its back. 5. Disconnect the autocompensator motor cable (A) from the system board (J24). 4-50 Service Manual - Dell 5310n | Service Manual - Page 273
shaft. 8. Disconnect the autocompensator sensor cable (E) from the assembly. 9. Remove the autocompensator assembly mounting screw (F). 10. Slide the shaft to the right, and push the shaft from the outside of the frame. 11. Remove the integrated tray autocompensator assembly. Repair information 4-51 - Dell 5310n | Service Manual - Page 274
and look underneath the printer for the autocompensator arm. Pull the arm down. 2. Press on the end of the tab (A) and pull the pick roll off the arm. Repeat this step for the pick roll on the other side. Next, gently release the autocompensator arm. Discard the used pick rolls. 4-52 Service Manual - Dell 5310n | Service Manual - Page 275
Installation 1. Remove the new pick rolls from their packaging. 2. Pull the autocompensator arm down. Locate the recessed the pick roll onto the arm with the tab aligned. Repeat this step on the other side to install the other pick roll. 4. Gently release the autocompensator arm. Insert, integrated - Dell 5310n | Service Manual - Page 276
. Never replace two or more of the components listed above without a POR after installing each one or the printer will be rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it - Dell 5310n | Service Manual - Page 277
Low voltage power supply removal CAUTION: Unplug the printer before you begin. 1. Remove the redrive assembly. See "Redrive assembly removal" on page 4-75. 2. Remove the right side cover. See "Right cover removal" on page 4-9. 3. Remove the pass thru plate. See "Pass thru plate" on page 4-19. 4. - Dell 5310n | Service Manual - Page 278
Pull the LVPS assembly far enough out from the right side of the printer to disconnect the fuser to LVPS AC lamp cable (D). Warning: The LVPS assembly may be difficult to remove from the printer. Do not use excessive force in the removal. 7. Remove the low voltage power supply. 4-56 Service Manual - Dell 5310n | Service Manual - Page 279
fan cap. 5. Clip the cable tie (B). Note: Be careful not to damage any of the cables. Note the location of the cable tie for later replacement. 6. Disconnect the main fan to the system board (C) at J4. 7. Remove the main fan. Repair information 4-57 - Dell 5310n | Service Manual - Page 280
note: The fan has an orientation marking (D). Be sure to install the fan with the arrow pointing up. Main drive assembly removal 1. Remove the system board and inner " on page 4-73. 4. Remove the developer drive assembly. See "Developer drive assembly removal" on page 4-25. 4-58 Service Manual - Dell 5310n | Service Manual - Page 281
5. Lift and remove the cables from the cable hooks (B). 6. Remove the ground cable screw (C). 7. Remove the main drive assembly mounting screws (D). Repair information 4-59 - Dell 5310n | Service Manual - Page 282
the hole in the charge roll link (F). Note: Lift the upper front cover to make it easier to remove the link. 9. Disconnect the main drive motor cable from the main drive assembly. 10. Remove the main drive assembly. Warning: Whenever the main drive assembly is removed from the printer it must be - Dell 5310n | Service Manual - Page 283
Open the left door. 2. Remove the MPF lower front cover. See "Multipurpose feeder/lower front cover assembly removal" on page 4-16. 3. Remove the MPF lower paper deflector. See "MPF lower paper deflector" on page 4-62. 4. Remove the upper paper deflector. See "Upper paper deflector assembly removal - Dell 5310n | Service Manual - Page 284
Installation note: Note the order of C-clips bushing, and washer when you reinstall. MPF lower paper deflector 1. Remove the MPF lower cover. 2. Remove the four screws securing the MPF lower paper deflector. 3. Remove the defector. 4-62 Service Manual - Dell 5310n | Service Manual - Page 285
Open the left door. 2. Remove the MPF lower front cover. See "Multipurpose feeder/lower front cover assembly removal" on page 4-16. 3. Remove the MPF lower paper deflector. See "MPF lower paper deflector" on page 4-62. 4. Remove the upper paper deflector. See "Upper paper deflector assembly removal - Dell 5310n | Service Manual - Page 286
6. Press the clips on the end of the shaft to remove the MPF tires (B). 7. Remove the C-clip (C) on the shaft. C B 8. Remove the bushing (D). Note: The bushing fits into a detent (E) in the frame of the MPF arm assembly. 4-64 Service Manual - Dell 5310n | Service Manual - Page 287
9. Loosen the paper alignment screws (F). F 10. Remove the C-clip securing the MPF solenoid assembly on the shaft. Note: This C-clip is very difficult to locate and remove. 11. Pull the shaft assembly (G) to the right until the left end of the shaft is clear of the frame, and slide the MPF solenoid - Dell 5310n | Service Manual - Page 288
Installation note: Be careful not to lose the washer (H) that is between the MPF solenoid assembly and the C-clip. It belongs to the MPF arm assembly. H 4-66 Service Manual - Dell 5310n | Service Manual - Page 289
. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it can not be used in another printer. It must be returned to the manufacturer. 1. Remove the upper front cover. See "Upper front cover removal" on - Dell 5310n | Service Manual - Page 290
Operator panel buttons removal The operator panel and navigation buttons are in a single kit. 1. Remove the operator panel board. See "Operator panel board removal" on page 4-67. 2. Remove button can be removed by releasing the clips (C) on the back of the upper front cover. 4-68 Service Manual - Dell 5310n | Service Manual - Page 291
Outer shield removal 1. Remove the left door. See "Left door removal" on page 4-7. 2. Loosen the outer shield mounting screws (A), and remove the shield by sliding up. A(202) A(202) Repair information 4-69 - Dell 5310n | Service Manual - Page 292
deflector assembly removal" on page 4-48. 3. Release the input paper sensor from its mounting, and remove. 4. Remove the left door. 5. Remove the paper alignment assembly mounting screws (A). 6. Locate the paper alignment assembly reference adjustment screw (B) through the left frame, and remove - Dell 5310n | Service Manual - Page 293
Paper bin full sensor flag removal 1. Remove the left door. See "Left door removal" on page 4-7. 2. Remove the redrive cap. See "Redrive assembly removal" on page 4-75. 3. Remove the fuser wiper cover assembly. See "Fuser wiper cover assembly removal" on page 4-5 4. Remove the mounting screws (A) - Dell 5310n | Service Manual - Page 294
and inner shield removal" on page 4-77. 2. Remove the paper size sensing board mounting screw (A). 3. Disconnect the paper size sensing board cable (B) from the board. 4. Remove the paper size sensing board from the latch (C). C A B 5. Remove the paper size sensing board. 4-72 Service Manual - Dell 5310n | Service Manual - Page 295
Power takeoff shaft and spring removal Remove the power takeoff shaft and spring (A) through the bottom of the printer. Repair information 4-73 - Dell 5310n | Service Manual - Page 296
CAUTION: The laser scanning unit is not a serviceable FRU. Replace the entire unit when service is required. 1. Remove the laser cover. See "Laser cover removal" on adjustment" on page 4-2 whenever you remove or replace the printhead assembly or loosen the mounting screws. 4-74 Service Manual - Dell 5310n | Service Manual - Page 297
Redrive assembly removal 1. Remove the redrive door assembly. 2. Remove the redrive exit cover. 3. Remove the redrive assembly mounting screws (A). 4. Release the redrive assembly mounting latches (B), and remove the redrive assembly. Repair information 4-75 - Dell 5310n | Service Manual - Page 298
button contact assembly removal 1. Remove the print cartridge. 2. Remove the left side door. See "Left door removal" on page 4-7. 3. Remove the right cover. See "Right cover removal" on page 4-9. 4. route the cable in the same location, as shown (C), when replacing the assembly. 4-76 Service Manual - Dell 5310n | Service Manual - Page 299
. Never replace two or more of the components listed above without a POR after installing each one or the printer will be rendered inoperable. Warning: Never install and remove components listed above as a method of troubleshooting components. Once a component has been installed in a printer, it - Dell 5310n | Service Manual - Page 300
white paper around the charge roll to prevent contamination or damage. 1. Open the upper front cover, and remove the print cartridge. 2. Unsnap the transfer roll assembly from the left pivot arm. 3. Lift the transfer roll assembly toward the left, and remove it from the printer. 4-78 Service Manual - Dell 5310n | Service Manual - Page 301
hinge assembly removal 1. Remove the upper front cover. See "Upper front cover removal" on page 4-12. 2. Remove the laser cover assembly. See "Laser cover removal" on page 4-20. 3. Remove the C-clips (A) from the upper front cover hinge assembly left and right hinge pins, and remove the pins. Note - Dell 5310n | Service Manual - Page 302
remove the upper paper deflector assembly. Installation note: Make sure the MPF flag (B) is in place. USB board assembly removal 1. Remove the upper front cover. 2. Disconnect the USB cable from the USB board assembly. 3. Remove the screw (A) securing the USB board assembly. 4-80 Service Manual - Dell 5310n | Service Manual - Page 303
5. Connector locations and connections Connections System board Connector locations and connections 5-1 - Dell 5310n | Service Manual - Page 304
J2 Printhead (laser cable) J3 Printhead (HSYNC)/mirror motor J4 Main fan J5 Cartridge fan J6 Hopper full (output bin sensor) 5-2 Service Manual Pin no. Signal 1 VIDEO 1+ CN 2 VIDEO 1- CN 3 Ground 4 LADJ2* 5 VIDEO 0- CN 6 VIDEO 0+ CN 7 Ground 8 +5PHEAD 9 LPOW 10 Ground 11 LADJ - Dell 5310n | Service Manual - Page 305
System board (see "System board" on page 5-1) Connector J7 USB port J8 Cover closed switch J10 Fuser DC J13 Operator panel J14 Signature button Pin no. 1 2 3 4 5 6 7 1 2 3 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 1 2 Signal Cov Closed Ground +5V dc NARMEDIA* Ground THERM Ground THUMP +5V dc THUMPRET - Dell 5310n | Service Manual - Page 306
port J17 Parallel port J18 Front/bottom options J20 Transport motor input sensor Cartridge toner wheel sensor Pin no. 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 1 2 3 4 5 6 7 8 9 Signal ATSERVO TXENABLE XFR 24 V dc switched CHARGE Ground DEV Ground INPUTSENSX +5 V dc - Dell 5310n | Service Manual - Page 307
on page 5-1) Connector J21 Autoconnect-top J23 MPF pick solenoid J24 Autocomp motor J25 Autoconnect-bottom/front J26 Paper size sensor/autocomp motor J27 LVPS Pin no. 1 2 3 4 1 2 1 2 1 2 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Signal Ground +5 V dc fused Ground +24 V dc PTC OPT - Dell 5310n | Service Manual - Page 308
Top options J30 USB host-back USB host-front connection Printhead fan Pin no. 17 18 19 20 1 2 3 1 2 3 4 1 2 3 4 5 6 7 1 2 3 4 5 1 2 Signal HEAT HEAT Ground L FAN DRV* MPF POUT Ground MPF ED L RXD1R Ground TXD1BR Ground +5 V USBICN USB I- D USB I+ D Ground Ground +24V dc PH FAN* 5-6 Service Manual - Dell 5310n | Service Manual - Page 309
Autoconnect Connector Bottom autoconnect Front autoconnect Top autoconnect Fuser Board Fuser Board (not a FRU) Pin no. 1 2 3 4 5 6 Signal (static) +24 24 V dc Connectors J1-System board J2-Narrow media sensor J3-N/A J4-Solenoid J5-Exit sensor J6-Thermistor Connector locations and connections 5-7 - Dell 5310n | Service Manual - Page 310
J1B J2A Autoconnect J2B J3 Pass thru sensor J4 DC motor J5 Bin full/near full dual sensor J6 Jumper connector Pin no. 1 2 Paper Present RVsnsr mtrout1 mtrout2 Ground Ground tach + +5 dc V Ground Ground binful binful RVsnsr Upper unit Upper/Lower Unit Lower Unit 5-8 Service Manual - Dell 5310n | Service Manual - Page 311
High voltage power supply Connector CN1 System board Interconnect card Connector CN no. 1 2 3 4 5 6 7 8 Signal Developer PWM +24 V dc eturn R Charge PWM +24 V dc N I TX PWM TX Enable TX CUR PWM SVRO OUT Connector J1 1 J2 1 Pin no. Signal Connector locations and connections 5-9 - Dell 5310n | Service Manual - Page 312
Low voltage power supply Connector CN1 Fuser lamp AC CN2 DC output 5-10 Service Manual CN pin no. 1 2 3 Signal AC fuser lamp Not used AC fuser lamp 1 +5 V dc 2 +5 V dc 3 Ground 4 Ground 5 Ground 6 Ground 7 +24 V dc 8 +24 V dc 9 Heat on 10 +5 V dc 11 +5 V dc 12 Ground 13 - Dell 5310n | Service Manual - Page 313
/near full dual sensor J6 Jumper connector Pin no. 1 2 3 1 2 3 4 5 1 2 3 1 2 3 4 1 2 3 1 2 3 4 5 6 1 2 3 4 5 1 2 3 Signal +24 V dc Ground +5 dc V Prtxdin Ground prtrxd Ground N/C +24 V dc Ground +5 dc V prtxdout Ground prtrxd Ground Ground Paper Present RVsnsr mtrout1 mtrout2 - Dell 5310n | Service Manual - Page 314
finisher Staple card assembly 5-12 Service Manual Connector J1A Bottom autoconnect J1B Bottom autoconnect J2 Feed motor J3 Stepper motor J4 Accessory connector J5 Solenoid J6 Stapler Pin no. 1 2 3 1 2 3 4 5 1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 1 2 1 2 3 Signal +24 V dc Ground +5 in - Dell 5310n | Service Manual - Page 315
Staple card assembly (continued) Connector J7 Right side sensor board J8 Solenoid J9 Bin empty sensor J10 Left side sensor board J12 Pass thru sensor J13 Cover open switch J14A J14B J15 Stapler door open Pin no. 1 2 3 4 1 2 1 2 3 1 2 3 4 1 2 3 1 2 3 1 2 3 1 2 3 4 5 1 2 3 Signal Ground Bottom Top - Dell 5310n | Service Manual - Page 316
5-14 Service Manual - Dell 5310n | Service Manual - Page 317
page count interval. It is necessary to replace the fuser assembly, transfer roller, charge roll, and pick tires at this interval to maintain the print quality and reliability of the printer. The parts are available as a maintenance kit with the following part numbers: Maintenance kits Description - Dell 5310n | Service Manual - Page 318
6-2 Service Manual - Dell 5310n | Service Manual - Page 319
in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. Model information used in the parts catalog. Model name Configuration Machine type Parts catalog Dell 5210n Network 4061-210 210 Dell 5310n Network 4061-410 410 - Dell 5310n | Service Manual - Page 320
Assembly 1: Covers 4 3 17 16 6 15 14 13 12 1 2 3 4 5 6 10 5 7 11 8 9 7-2 Service Manual - Dell 5310n | Service Manual - Page 321
40X0010 Units/ mach 1 1 1 1 1 1 1 2 1 1 1 1 1 Units/ kit or pkg Description 1 Fuser wiper cover assembly 1 Redrive cap cover assembly 1 Laser cover assembly-250-sheet output, 000/010 1 Laser cover assembly-500-sheet output, 200/210/400/410 1 Paper support 1 Right side cover-250-sheet - Dell 5310n | Service Manual - Page 322
Assembly 2: Frame 1 1 8 9 7 6 3 1 2 1 4 3 5 7-4 Service Manual - Dell 5310n | Service Manual - Page 323
40X0060 40X0231 40X0285 Units/ mach 4 1 4 1 1 1 1 1 1 Units/ kit or pkg Description 1 Frame extension, nut plate, 200/210/400/410 1 Right side hand holder 4 Parts packet (PP 40X0165) 1 Right frame extension, 200/210/400/410 1 Right side frame ground contact 1 Left frame extension, 200 - Dell 5310n | Service Manual - Page 324
Assembly 3: Frame 2 20 19 18 17 16 15 13 12 10 9 8 14 11 7 6 1 2 3 4 5 7-6 Service Manual - Dell 5310n | Service Manual - Page 325
1 Standard bin level sensor 1 Standard bin level sensor cable 1 Output paper level flag, 000/010 1 Output paper level flag, 200/210/400/410 1 Main fan cap 1 Redrive door assembly 250 sheet 000/010 1 Redrive door assembly 500 sheet 200/210/400/410 1 Extension guide Parts catalog 7-7 - Dell 5310n | Service Manual - Page 326
Assembly 4: Frame 3 18 1 2 3 17 6 16 15 11 6 14 7 11 13 12 8 7 3 10 9 6 4 3 5 6 7-8 Service Manual - Dell 5310n | Service Manual - Page 327
/input sensor/toner sensor cable assembly 1 Toner sensor assembly 1 High voltage contact kit, including: • Charge roll contact (1) • Doc/TAR/Dev contact (3) • PC drum contact (1) • Screw (5) • Screw block (4) 1 Tray bias assembly 1 Cartridge holddown assembly 1 Upper paper feed deflector - Dell 5310n | Service Manual - Page 328
Assembly 5: Printhead 2 2 1 3 7-10 Service Manual - Dell 5310n | Service Manual - Page 329
Assembly 5: Printhead AsmIndex 4-1 2 3 Part number 40X0061 40X0062 Units/ mach 1 1 Units/ kit or pkg Description 1 Laser cable assembly Parts packet (printhead mounting screw) (PP 40X0165) 1 Printhead assembly (includes all cables) CAUTION:The printhead is not a serviceable FRU. Do not - Dell 5310n | Service Manual - Page 330
Assembly 6: Paper feed-autocompensator 6 7 6 5 4 3 1 2 1 7-12 Service Manual - Dell 5310n | Service Manual - Page 331
for-500-sheet tray, 200/210/400/410 • Bellcrank (1) • Spring (1) 2 Pick roll assembly 1 Paper out flag-250-sheet tray, 000/010 1 Paper out flag-500-sheet tray, 200/210/400/410 1 Paper low/out sensor card assembly Parts packet (hanger) (PP 40X0165) 1 Paper size/autocompensator cable - Dell 5310n | Service Manual - Page 332
Assembly 7: Paper feed-multipurpose feeder 1 2 3 4 1 5 5 7-14 Service Manual - Dell 5310n | Service Manual - Page 333
40X0310 40X0076 40X0077 Units/ mach 1 1 1 1 1 Units/ kit or pkg Description 1 Multipurpose feeder lower deflector assembly 1 Multipurpose feeder pick arm assembly with solenoid 1 Pick roll assembly 1 Multipurpose feeder paper out flag Parts packet (lower deflector mounting screw, 8 mm - Dell 5310n | Service Manual - Page 334
Assembly 8: Paper feed-alignment 1 2 3 4 7-16 Service Manual - Dell 5310n | Service Manual - Page 335
Units/ kit or pkg Description 1 Paper feed alignment assembly paper feed Parts packet (clip ref ground mounting screw) (PP 40X0165) 1 Reference ground clip Parts packet (reference adjust) • Screw, paper reference adjust (1) • Washer, paper reference adjust (1) • Nut, paper reference adjust - Dell 5310n | Service Manual - Page 336
Assembly 9: Integrated 250-sheet paper tray 6 5 4 7 1 2 3 7-18 Service Manual - Dell 5310n | Service Manual - Page 337
Assembly 9: Integrated 250-sheet paper tray AsmIndex 9-1 2 3 4 5 6 7 Part number 40X3231 40X0092 40X0093 40X0263 40X0094 40X0105 40X0090 Units/ mach 1 1 4 1 1 2 1 Units/ kit or pkg Description 1 Integrated 250-sheet tray 1 Side restraint-250-sheet tray 1 Wear strips 1 Pass thru plate- - Dell 5310n | Service Manual - Page 338
Assembly 10: Integrated 500-sheet paper tray 7 1 6 5 2 4 3 7-20 Service Manual - Dell 5310n | Service Manual - Page 339
paper tray AsmIndex 10-1 2 3 4 5 6 7 Part number 40X4663 40X0099 40X0182 40X0103 40X0183 40X0105 40X0106 Units/ mach 1 1 4 1 1 2 1 Units/ kit or pkg Description 1 Tray assembly-500-sheet tray 1 Side restraint 1 Wear strip 1 Pass thru plate-500-sheet tray 1 Wear plate-500-sheet tray - Dell 5310n | Service Manual - Page 340
Assembly 11: Drives-Main drive and developer drive 1 7 4 5 3 2 6 7-22 Service Manual - Dell 5310n | Service Manual - Page 341
4 5 6 7 NS Part number 40X0107 40X0110 40X0111 40X0112 99A0954 40X0114 40X0115 Units/ mach 1 1 1 1 1 1 Units/ kit or pkg Description 1 Gearbox and washer • Bevel gear (1) • Instruction sheet (1) • Grease packet (1) 1 Developer drive assembly Parts packet, developer drive • Developer drive - Dell 5310n | Service Manual - Page 342
Assembly 12: Hot roll fuser 1 2 5 14 13 11 12 9 8 Rear 10 view 7 98 vFireownt 6 3 4 6 7-24 Service Manual - Dell 5310n | Service Manual - Page 343
• Thermostat (1) • Left and right fuser lamp contact assemblies (1) Parts packet (fuser mounting screw) (PP 40X0254)) Exit sensor flag/spring kit, including: • Spring (1) • Flag (1) 1 Exit/narrow media sensor cover Parts packet (PP 40X0165) 1 Exit sensor 1 Exit sensor cable Narrow media - Dell 5310n | Service Manual - Page 344
Assembly 13: Transfer/charging 1 2 3 9 4 5 8 6 7 7-26 Service Manual - Dell 5310n | Service Manual - Page 345
40X0129 40X0130 40X0131 40X0132 40X0133 40X0134 40X0135 Units/ mach 1 1 1 1 1 1 1 Units/ kit or pkg Description 1 Parts kit, charge roll link asm, left side 2 Charge roll assembly, dual 1 Parts kit, right side charge roll link assembly 1 Transfer roll assembly 1 Transfer roll assembly - Dell 5310n | Service Manual - Page 346
Assembly 14: Electronics-power supplies 4 5 3 1 2 7-28 Service Manual - Dell 5310n | Service Manual - Page 347
Units/ kit or right angle)-Israel 1 Power cord set (8 ft right angle)-Botswana, Lesotho, Namibia, Pakistan, and South Africa 1 Power cord set (8 ft right angle)-Switzerland 1 High voltage power supply Parts packet (PP 40X0165) 1 Front cable harness (HVPS/input sensor/toner sensor) Parts - Dell 5310n | Service Manual - Page 348
Assembly 15: Electronics-card assemblies 1 2 3 5 5 4 Note: 7-30 Service Manual - Dell 5310n | Service Manual - Page 349
5 Part number 40X0148 40X0147 40X5923 40X5925 40X5927 40X5924 40X5926 40X5298 40X3212 40X3378 40X0199 40X0265 Units/ mach 1 1 1 1 1 1 1 1 1 1 1 1 Units/ kit or ), 210 1 System board assembly (network), 410 1 Bar code card assembly 1 IPDS/SCS card assembly 1 PrintCryption card assembly - Dell 5310n | Service Manual - Page 350
Assembly 16: Electronics-shields 1 2 3 2 4 5 2 7 2 2 2 4 6 7-32 Service Manual - Dell 5310n | Service Manual - Page 351
40X0153 40X0152 40X0154 40X0222 Units/ mach 1 1 1 1 1 1 Units/ kit or pkg Description 1 Outer shield-2 slot, 200/210/400/410 Parts packet (INA cover mounting screw) (PP 40X0165) Parts packet (outer shield mounting screw) (PP 40X0165) Parts packet (inner shield mounting screw) (PP 40X0165 - Dell 5310n | Service Manual - Page 352
Assembly 17: Cabling diagrams 1 1 2 3 AsmIndex 17-1 2 3 Part number 40X0223 40X0160 40X0264 Units/ mach 1 1 1 Units/ kit or pkg 1 1 1 Description HVPS/input sensor/toner sensor cable assembly MPF sensor cable Output bin sensor cable 7-34 Service Manual - Dell 5310n | Service Manual - Page 353
18: Cabling diagrams 2 1 2 3 AsmIndex 18-1 2 3 Part number 40X0061 40X0074 40X0046 Units/ mach 1 1 1 Units/ kit or pkg Description 1 Laser printhead cable assembly 1 Autocompensator motor cable 1 Paper size sensing board/Tray 1 autocompensator paper out/low cable Parts catalog 7-35 - Dell 5310n | Service Manual - Page 354
Assembly 19: Cabling diagrams 3 1 2 3 5 4 7-36 Service Manual - Dell 5310n | Service Manual - Page 355
19: Cabling diagrams 3 AsmIndex 19-1 2 3 4 5 Part number 40X0034 40X0156 40X0223 40X0157 40X0224 Units/ mach 1 1 1 1 1 Units/ kit or pkg Description 1 Signature button contact assembly with cable 1 Bottom/front autoconnect cable assembly 1 HVPS/input sensor/toner sensor cable assembly - Dell 5310n | Service Manual - Page 356
Assembly 20: Cabling diagrams 4 1 4 3 2 7-38 Service Manual - Dell 5310n | Service Manual - Page 357
diagrams 4 AsmIndex 20-1 2 3 4 Part number 40X0006 40X0162 40X0163 40X0226 Units/ mach 1 1 1 1 Units/ kit or pkg Description 1 Upper front cover hinge assembly, includes: • USB cable (A) (1) • Operator panel cable (B) (1) • Cover open switch/cable (C) (1) 1 System board to fuser board - Dell 5310n | Service Manual - Page 358
Assembly 21: Cabling diagrams 5 3 3 5 1 2 3 4 7-40 Service Manual - Dell 5310n | Service Manual - Page 359
Assembly 21: Cabling diagrams 5 AsmIndex 21-1 2 3 3 4 4 5 Part number 40X0083 40X0159 40X0035 40X0249 40X0053 40X0054 40X0161 Units/ mach 1 1 1 1 1 1 1 Units/ kit or pkg Description 1 Frame assembly with solenoid and cable 1 Main drive motor cable assembly 1 EP fan with cable-250 sheet, - Dell 5310n | Service Manual - Page 360
screw (auto comp mounting) (PP 99A0263) Parts packet (PP 99A0263) Pick arm assembly Bellcrank-250-sheet paper tray Bellcrank spring-250-sheet paper tray Pick roll assembly Bin low sensor with cable Option pass thru sensor Drive shaft-250-sheet Power takeoff spring Base assembly 7-42 Service Manual - Dell 5310n | Service Manual - Page 361
: Optional 250-sheet paper tray 6 7 1 5 2 4 3 AsmIndex 23-1 2 3 4 5 6 7 Part number 40X3231 40X3235 56P1279 56P4230 99A0121 99A0120 40X3236 Units/ option 1 1 1 1 1 1 1 Units/ kit or pkg 1 1 4 1 1 2 1 Description Tray assembly, option-250-sheet Side restraint-250-sheet tray Wear strips Clip - Dell 5310n | Service Manual - Page 362
spring arm Bellcrank spring-500-sheet option tray Pick roll assembly Option pass thru sensor Power takeoff spring Drive shaft-500-sheet Bin low sensor with cable Base assembly, 500-sheet Paper out arm-500-sheet drawer Switch activate spring Parts packet (screw) (PP 99A0263) 7-44 Service Manual - Dell 5310n | Service Manual - Page 363
25: Optional 500-sheet paper tray 7 1 6 5 2 4 3 AsmIndex 25-1 2 3 4 5 6 7 Part number 40X4663 56P4137 99A0292 56P4196 56P4195 99A0120 56P4147 Units/ option 1 1 1 1 1 1 1 Units/ kit or pkg 1 1 4 1 1 2 1 Description Tray assembly-500-sheet Side restraint-500-sheet tray Wear strips Pass thru - Dell 5310n | Service Manual - Page 364
Assembly 26: Duplex option 1 AsmIndex 26-1 1 Part number 56P4100 56P4102 Units/ option 1 1 Units/ kit or pkg 1 1 Description Duplex assembly.-250-sheet Duplex assembly-500-sheet 7-46 Service Manual - Dell 5310n | Service Manual - Page 365
Assembly 27: Envelope feeder 1 AsmIndex 27-1 Part number 40X3248 Units/ option 1 Units/ kit or pkg 1 Description Complete envelope option Parts catalog 7-47 - Dell 5310n | Service Manual - Page 366
40X3270 99A0104 56P4198 56P4163 40X3265 Units/ option 1 1 1 1 1 1 Units/ kit or pkg 1 1 11 1 1 1 Description Complete output expander assembly Upper diverter spring Parts packet (PP 99A0263) Output expander tray Left side cover Bin full dual sensor upper stacker assembly 7-48 Service Manual - Dell 5310n | Service Manual - Page 367
Assembly 29: Output expander 2 4 3 1 2 3 AsmIndex 29-1 2 3 4 Part number 40X3267 56P4235 40X3264 Units/ option 1 1 1 Units/ kit or pkg 1 1 1 Description Rear access door assembly Right side cover Parts packet, screw (PP 99A0263) Output expander pass thru sensor Parts catalog 7-49 - Dell 5310n | Service Manual - Page 368
56P4205 40X3268 56P4203 56P4208 Units/ option 2 4 1 1 1 1 1 Units/ kit or pkg 1 1 1 1 1 1 1 1 Description Complete high-capacity output expander Rear access door assembly Rear door latch Right cover Front cover Output tray assembly Left cover Tray sensing switch assembly 7-50 Service Manual - Dell 5310n | Service Manual - Page 369
output expander 2 5 4 3 1 2 3 AsmIndex 31-1 2 3 4 5 NS Part number 99A0104 99A0415 56P4212 40X3265 56P4210 Units/ option 2 1 1 1 2 Units/ kit or pkg 1 1 31 1 1 1 Description Upper diverter spring Swing arm spring Parts packet (PP 99A0263) Bin full dual sensor upper stacker assembly flag Bin - Dell 5310n | Service Manual - Page 370
Assembly 32: High-capacity output expander 3 1 7-52 Service Manual - Dell 5310n | Service Manual - Page 371
Assembly 32: High-capacity output expander 3 AsmIndex 32-1 Part number 40X3264 Units/ option 2 Units/ kit or pkg 1 Description Stacker pass thru sensor Parts catalog 7-53 - Dell 5310n | Service Manual - Page 372
Assembly 33: 5-bin mailbox 1 1 16 15 2 3 4 5 6 7 5 14 13 12 8 9 10 11 7-54 Service Manual - Dell 5310n | Service Manual - Page 373
cover Top bin cover Rear access door latch Upper diverter spring Rear access door Right side cover 5-bin mailbox pass thru sensor Paper cap tray 5-bin mailbox assembly kit 5-bin mailbox assembly kit, order 56P4191 Bin full flag Dual paper height sensor Parts packet (board mounting screw) (PP 99A0263 - Dell 5310n | Service Manual - Page 374
Assembly 34: 5-bin mailbox 2 2 1 7-56 Service Manual - Dell 5310n | Service Manual - Page 375
Assembly 34 (cont.): 5-bin mailbox 2 AsmIndex 34-1 2 Part number 40X2061 Units/ option 4 Units/ kit or pkg 12 1 Description Parts packet (board mounting screw) (PP 99A0263) Diverter solenoid Parts catalog 7-57 - Dell 5310n | Service Manual - Page 376
Assembly 35: High-capacity feeder 1 1 2 3 10 4 678 9 5 7-58 Service Manual - Dell 5310n | Service Manual - Page 377
1 AsmIndex 35-1 2 3 4 5 6 7 8 9 10 Part number 40X3249 99A1818 99A0681 40X3254 56P4157 40X3252 99A0658 Units/ option 1 1 4 1 1 4 4 4 1 2 Units/ kit or pkg 1 1 1 1 2 1 1 1 1 2 Description Complete option assembly (A4) Wear dimple strip Wear strip Front door assembly Door hinge Parts packet (6-32 - Dell 5310n | Service Manual - Page 378
Assembly 36: High-capacity feeder 2 1 2 4 3 7-60 Service Manual - Dell 5310n | Service Manual - Page 379
Assembly 36: High-capacity feeder 2 AsmIndex 36-1 2 3 4 Part number 99A0654 40X3262 40X2669 Units/ option 1 1 1 Units/ kit or pkg 1 1 1 Description Paper low switch Parts packet (nuts) (PP 99A0676) AC external jumper cord Power supply board Parts catalog 7-61 - Dell 5310n | Service Manual - Page 380
Assembly 37: High-capacity feeder 3 1 2 AsmIndex 37-1 2 Part number 99A0275 99A0272 Units/ option 1 1 Units/ kit or pkg 1 1 Description Power takeoff spring Drive shaft-250-sheet 7-62 Service Manual - Dell 5310n | Service Manual - Page 381
-capacity feeder 4 1 2 3 4 AsmIndex 38-1 2 3 4 Part number 40X3255 40X4308 40X3233 Units/ option 3 1 2 1 Units/ kit or pkg 1 2 1 Description Parts packet (auto comp assembly mounting screw) (PP 99A0263) Pick arm assembly-2000-sheet Pick roll assembly Option pass thru sensor Parts catalog 7-63 - Dell 5310n | Service Manual - Page 382
Assembly 39: Kiosk-vertical and horizontal paper adapters 1 2 AsmIndex 39-1 2 Part number 40X3280 40X3269 Units/ option Units/ kit or pkg 1 1 Description Complete vertical kiosk option Complete horizontal kiosk option 7-64 Service Manual - Dell 5310n | Service Manual - Page 383
56P4218 Units/ option 1 2 1 1 1 1 1 1 1 Units/ kit or pkg 1 1 1 1 1 1 1 1 1 1 Description Complete option Rear access door Rear access door latch Right base assembly cover Stapler access cover Stapler access door switch assembly Output assembly tray Stacking bail kit Left base assembly cover Top - Dell 5310n | Service Manual - Page 384
Assembly 41: StapleSmart finisher 2 1 AsmIndex 41-1 Part number 40X3278 Units/ option 1 Units/ kit or pkg 1 Description Stapler assembly 7-66 Service Manual - Dell 5310n | Service Manual - Page 385
Assembly 42: StapleSmart finisher 3 1 2 AsmIndex 42-1 2 Part number 40X3279 99A0104 Units/ option 1 1 Units/ kit or pkg 1 1 Description Switch assembly, top cover open Spring, upper diverter Parts catalog 7-67 - Dell 5310n | Service Manual - Page 386
Assembly 43: StapleSmart finisher 4 1 AsmIndex 43-1 Part number 99A2480 Units/ option 1 Units/ kit or pkg 1 Description StapleSmart wheels maintenance kit 7-68 Service Manual - Dell 5310n | Service Manual - Page 387
serial interface card Universal adjustable tray assembly-400-sheet Forms card assembly Simplified Chinese font card Traditional Chinese font card Korean font card Japanese font card Nyogel 744 grease packet Relocation kit-250/250-sheet printer Relocation kit-500/500-sheet printer Parts catalog 7-69 - Dell 5310n | Service Manual - Page 388
7-70 Service Manual - Dell 5310n | Service Manual - Page 389
sheet drawer, see the instructions included with the option. Installing a 250-sheet or 500-sheet drawer Optional drawers attach under the printer and optional duplex unit. The printer automatically recognizes any drawer that is installed. A drawer consists of a tray and a support unit. The 250-sheet - Dell 5310n | Service Manual - Page 390
on top of any drawer help you position the support unit so the edges are aligned properly. Make sure the support unit is securely in place. A B C 3. Attach another optional drawer, a duplex unit, or the printer. You can attach a label to the trays to indicate the tray number. A-2 Service Manual - Dell 5310n | Service Manual - Page 391
that have a 250-sheet standard tray, and the 500-sheet duplex unit only works with printers that have a 500-sheet standard tray. Make sure you have the appropriate duplex unit for the tray size installed in the printer. 1. Place the duplex unit on top of any installed drawers or the table or - Dell 5310n | Service Manual - Page 392
memory - Flash memory • Firmware cards - Bar Code - IPDS and SCS/TNe - PrintCryption • Other options - Printer hard disk - RS-232 serial interface card - Parallel 1284-C interface card - MarkNet N8000 series internal print servers (also called internal network adapters or INAs) A-4 Service Manual - Dell 5310n | Service Manual - Page 393
install printer memory, flash memory, a firmware card, or an option card. Note: Use a Phillips screwdriver to remove the system board access cover. 1. Push the release latch, and lower the multipurpose feeder. 2. Push the release latch, and open the top front cover. 3. Press both side door latches - Dell 5310n | Service Manual - Page 394
5. Slide the shield to the right, and then remove it. 6. Set the shield aside. Use the illustration to locate the connector for the card you want to install. Option card connectors Firmware card connector Memory card connector A-6 Service Manual - Dell 5310n | Service Manual - Page 395
Removing or installing a memory card Removal 1. Remove the system board access cover. (See "Accessing the printer system board" on page A-5.) Warning: Printer memory cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card. 2. - Dell 5310n | Service Manual - Page 396
packaging. If you do not have the original packaging, wrap the flash memory or firmware card in paper, and store it in a box. 5. If you removed an option card to access the flash memory or firmware card, reinstall the option card. (See "Installing an option card" on page A-10.) A-8 Service Manual - Dell 5310n | Service Manual - Page 397
the system board access cover. (See "Accessing the printer system board" on page A-5.) Note: If an option card has been installed, you may need to remove the option card before installing the flash memory or firmware card. 2. Unpack the flash memory or firmware card. 3. Holding the flash memory or - Dell 5310n | Service Manual - Page 398
Installing an option card The printer has two connectors that support the following option cards: • Hard disk with adapter card • MarkNet N8000 series internal print server • RS-232 Serial Interface Card • shipped with the card). 6. Tighten the screw to secure the card. A B A-10 Service Manual - Dell 5310n | Service Manual - Page 399
the six screws (A). A 4. Close the side door. 5. Close the top front cover. 6. Close the multipurpose feeder. Printing and using features Canceling a print job There are several methods for canceling a print job. • Canceling a job from the printer operator panel. See "Canceling a job from the - Dell 5310n | Service Manual - Page 400
OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. 1. Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2. Select the print job you want to cancel. 3. Click the trash can button. A-12 Service Manual - Dell 5310n | Service Manual - Page 401
, and then double-click Print Center or Printer Setup. 2. Double-click the printer you are printing to. 3. In the printer window, select the print job you want to cancel. 4. Press Delete. Printing the menu settings page You can print a menu settings page to review the default printer settings and to - Dell 5310n | Service Manual - Page 402
on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold > Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. A-14 Service Manual - Dell 5310n | Service Manual - Page 403
are ready to retrieve your confidential print job, and follow the At the printer steps. Macintosh 1. From a word processor, spreadsheet, browser, or other application, select File > Print. 2. In the Copies & Pages or General pop-up menu, select Job Routing. a. When using Mac OS 9, if Job Routing is - Dell 5310n | Service Manual - Page 404
, select Job Routing. 3. In the radio group, select the type of held job you want, enter a user name, and then send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps. A-16 Service Manual - Dell 5310n | Service Manual - Page 405
. 7. Press until the appears next to the paper type you loaded, and then press . The printer returns to Ready. To disable tray linking, set the Paper Type to a unique value in each one of the trays. If all the trays do not have the same type of print media when they are linked, you could mistakenly - Dell 5310n | Service Manual - Page 406
pes Sheets of 75 g/m2 of plain paper (maximum number of stapled jobs is 40) 5210n 5310n 5210n 5310n T640 500 sheets 5210n 750 sheets 5310n 750 sheets How many can be installed on the printer N/A-one is standard on the printer and located on top of the printer 1 Bin is allowed to Illustration of - Dell 5310n | Service Manual - Page 407
Output bins (continued) Output bin name Each bin accommodates Print media Printer Models Output expander • 650 sheets (75 g/m2) of plain paper • 50 envelopes (75 g/m2) 5210n 5310n How many can be installed on the printer 3 Bin is allowed to Illustration of output bin connect with 1 5-bin - Dell 5310n | Service Manual - Page 408
to the Menus and Messages Guide. Note: The bin Paper Menu. 3. Press . 4. Press until the appears next to Bin Setup. 5. Press . 6. Press until the appears next to Configure Bins. 7. Press . 8. Press until the appears next to Link. 9. Press . The printer returns to the Ready state. A-20 Service Manual - Dell 5310n | Service Manual - Page 409
43 service check 2-103 2xx paper jam and paper handing errors 2-44 500-sheet paper drawer, option 7-44 500-sheet paper tray, option parts catalog 7-45 service check 2-103 5-bin mailbox output sensor test 3-16 parts catalog 7-54, 7-56 service check 2-72 80 scheduled maintenance 6-1 900.xx error code - Dell 5310n | Service Manual - Page 410
3-19 Flash Test 3-19 Quick Disk Test 3-18 DUPLEX TESTS Duplex Feed 1 3-12 Duplex Feed 2 3-12 Motor Test 3-11 Quick Test 3-9 Sensor Test 3-10 Top Margin 3-10 EP SETUP Charge Roll 3-22 EP Defaults 3-22 Fuser Page Count 3-22 Fuser Temp 3-22 Gap Adjust 3-22 Print Contrast 3-22 Transfer 3-22 Warm Up Time - Dell 5310n | Service Manual - Page 411
3-16 service check 2-101 I inner paper deflector removal 4-48 inner shield parts catalog 7-32 removal 4-77 input sensor removal 4-49 input sensor tray tests 3-13 input source tests 3-6 input tray feed test 3-13 installation bevel gear 4-23 fuser assembly 4-28 fuser exit sensor 4-30 fuser exit sensor - Dell 5310n | Service Manual - Page 412
ESD-sensitive parts 4-1 lubrication 6-1 maintenance kit 6-1 preventive 6-1 safety inspection guide 6-1 maintenance approach 1-1 maintenance kits 6-1 menus accessing service menus 3-1 description 2-3 printing menu page 3-30 messages check device connection messages 2-43 service error codes 2-8 user - Dell 5310n | Service Manual - Page 413
covers 4-5 fuser wiper cover assembly 4-5 laser cover 4-20 left and right frame extensions 4-18 left cover handle holder 4-17 left door 4-7 paper support removal 4-6 pass thru plate 4-19 redrive cap cover 4-6 redrive door 4-8 right cover handle holder 4-17 right cover removal 4-9 upper front cover - Dell 5310n | Service Manual - Page 414
scheduled maintenance 6-1 sensors fuser exit sensor 4-29 fuser narrow media sensor 4-35 input 4-49 output bin sensor, integrated paper tray 2-110 paper bin full 4-71 paper size sensing board 4-72 toner 4-78 serial number 3-20 serial wrap tests 3-9 service checks 5-bin mailbox 2-72 900.xx error code - Dell 5310n | Service Manual - Page 415
3-32 toner sensor removal 4-78 tools 1-20 Top Margin duplex 3-10 simplex (front side) 3-4 transfer roll assembly parts catalog 7-26 removal 4-78 service check 2-129 transparencies 1-17 tray linking A-17 U unique tools 1-20 unsatisfactory papers 1-16 upper front cover parts catalog 7-2 removal - Dell 5310n | Service Manual - Page 416
I-8 Service Manual - Dell 5310n | Service Manual - Page 417
with Dell logo 7-3 Upper front cover latch kit 7-3 Clear LCD bezel 7-3 Operator panel outer bezel with Dell logo, 5210n 7-3 Lower front cover assembly 7-3 Cover, left side door, 250 1-slot, 000/010 7-3 Cartridge holddown spring 7-9 Cover, left side door, 500 2-slot, 200/210/400/410 7-3 Right - Dell 5310n | Service Manual - Page 418
, developer drive 7-23 Fuser wiper cavity cover 7-25 Fuser cover assembly kit 7-25 Fuser lamp, 115V 7-25 Fuser lamp, 220V 7-25 Narrow media sensor 7-25 Exit sensor 7-25 Parts kit, charge roll link asm, left side 7-27 Charge roll assembly 7-27 Parts kit, right side charge roll link assembly - Dell 5310n | Service Manual - Page 419
Fuser AC to fuser lamp cable 7-25, 7-39 Narrow media sensor cable 7-25 Exit sensor cable 7-25 Left side hand holder 7-5 Redrive door assembly 500 sheet 200/210/400/410 7-7 Operator panel outer bezel with Dell logo 5210n 7-3 Operator panel outer bezel with Dell logo 5310n 7-3 Kit, upper front - Dell 5310n | Service Manual - Page 420
Wax fuser wiper (gray housing 7-25 Power supply board 7-61 Bar code card assembly 7-31, 7-69 250-sheet paper drawer, complete assembly 7-42 Integrated 250-sheet tray 7-19 Tray assembly, option-250-sheet 7-43 Pick arm assembly 7-42 Option pass thru sensor 7-42, 7-44, 7-63 Bin low sensor with - Dell 5310n | Service Manual - Page 421
bin cover 7-55 Paper cap tray 7-55 Rear access door 7-55 Bin full flag 7-55 5-bin mailbox assembly kit 7-55 Plate-500-sheet wear 7-45 Pass thru plate 7-45 Output expander tray 7-48 Left cover 7-50 Right cover 7-50 Front cover 7-50 Tray sensing switch assembly 7-50 Part number index I-13 - Dell 5310n | Service Manual - Page 422
packet (hinge mounting flat washer 7-59 Parts packet (hinge mounting star washer 7-59 Wear strip 7-59 Bevel gear with grease packet 7-23 AC external jumper cord 7-61 Wear dimple strip 7-59 Bellcrank spring-250-sheet paper tray 7-42 StapleSmart wheels maintenance kit 7-68 I-14 Service Manual - Dell 5310n | Service Manual - Page 423
If the defect appears on the printed side of a single-sided print job, replace the toner cartridge before replacing the fuser. Replace the toner cartridge 47.8 mm (1.88 in.) 96.8 mm (3.81 in.) Replace the fuser 88.0 mm (3.46 in.) 95.2 mm (3.75 in.) Replace the charge rollers 28.3 mm (1.11 in - Dell 5310n | Service Manual - Page 424
Dell 5210n/5310n (4061) Wiring diagram Autoconnect Top 12 34 8765 AC Inlet Power Switch CN1 11 22 F1 F2 250V 250V LVPS 21 43 65 87 10 +5VDC MPFPick* +24VDC 12345678 Paper Low/Out Sensor 9 10 Auto Compensator Motor Encoder 13 Cartridge 12 11 Sensor Input Sensor 10 9 T102 JC1 Chg JC2 - Dell 5310n | Service Manual - Page 425
,5210N KIT,DOC/DSK,PUB,EFS,52/5310N JD308 KIT,DOC/DSK,PUB,EFIGS,52/5310N Heatsinks, Fans and Accessories GG021 ASSY,FAN,MAIN,5210/5310 UK612 FAN,CTRG,TONR,24V,1.68W,5210 Dell Part Description CRU or FRU Toner Cartridge, 10K Use/RTN toner CRU 500-Sheet Paper Tray & Drawer Combo CRU Duplex - Dell 5310n | Service Manual - Page 426
Redrive Door Assembly with Extension guide FRU Upper paper feed deflector w/ Developer roller, paper out flag FRU Power Takeoff Assembly Take-off Shaft and Spring FRU Transfer Roll Support Assembly(left and right arms w/springs) FRU Tray Bias Arm and Spring FRU Fuser Exit Sensor w/ cable - Dell 5310n | Service Manual - Page 427
Software UP434 CDSK,DRVR,VSTA,PTR,5210/5310N Redrive Cap FRU Fuser Wiper Cover FRU Right Side Cover (w/screws) FRU Paper Support FRU Lower Front Cover FRU Left Door Assy (inner and outer assembled), Small access door FRU DEFLECTOR PANEL, Fuser Tansfer Plate FRU Laser Cover (w/ 5 laser - Dell 5310n | Service Manual - Page 428
Documentation FD838 HD629 PLCMT,STUP,EFIGS,5210N KIT,DOC/DSK,PUB,EFS,52/5310N Dell Part Description Toner Cartridge, 10K Use/RTN toner 500-Sheet Paper Tray & Drawer Combo Duplex assembly500-sheet Envelope Feeder Assembly 650 Sheet Output Expander 300K maintenance Kit (Fuser+Chg Rll+Xfr Rll+Rll,Pk - Dell 5310n | Service Manual - Page 429
Redrive Door Assembly with Extension guide FRU Upper paper feed deflector w/ Developer roller, paper out flag FRU Power Takeoff Assembly Take-off Shaft and Spring FRU Transfer Roll Support Assembly(left and right arms w/springs) FRU Tray Bias Arm and Spring FRU Fuser Exit Sensor w/ cable - Dell 5310n | Service Manual - Page 430
Paper Bin Full Sensor Flag FRU Redrive Cap FRU Fuser Wiper Cover FRU Op Panel Bezel (5310n) FRU Right Side Cover (w/screws) FRU Paper Support FRU Lower Front Cover FRU Left Door Assy (inner and outer assembled), Small access door FRU DEFLECTOR PANEL, Fuser Tansfer Plate FRU Laser
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Dell 5210n, 5310n
Service Manual
14Jan2010