Dell 5350dn Mono Laser Printer User's Guide

Dell 5350dn Mono Laser Printer Manual

Get Dell 5350dn Mono Laser Printer PDF manuals and user guides View all Dell 5350dn Mono Laser Printer manuals
Add to My Manuals
Save this manual to your list of manuals

Dell 5350dn Mono Laser Printer manual content summary:

  • Dell 5350dn Mono Laser Printer | User's Guide - Page 1
    dn and 5350dn Laser Printers User's Guide November 2009 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 2
    ...35 Installing paper drawers...35 Attaching cables...36 Verifying printer setup...37 Printing a menu settings page...37 Printing a network setup page ...38 Setting up the printer software...38 Installing printer software ...38 Updating available options in the printer driver...39 Setting up
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 3
    ...69 Storing paper...69 Supported paper sizes, types, and weights...70 Paper sizes supported by the printer ...70 Paper types and weights supported by the printer ...72 Software overview 73 Status Monitor Center...73 Driver Profiler...73 Dell Printer Alert Utility...73 Dell Toner Management System
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 4
    ...82 Canceling a print job...83 Canceling a print job from the printer control panel ...83 Canceling a print job from the computer ...83 Understanding printer menus 85 Menus list...85 Paper menu...86 Default Source menu...86 Paper Size/Type menu ...86 Configure MP menu...89 Envelope Enhance ...90
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 5
    the toner cartridge ...131 Replacing the photoconductor kit ...132 Recycling Dell products...135 Moving the printer...135 Before moving the printer ...135 Moving the printer to another location...135 Shipping the printer ...136 Administrative support 137 Using the Embedded Web Server...137 Checking
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 6
    paper jams (optional external duplex unit 146 241-245 paper jams...148 250 paper jam...148 260 paper jam...149 271-279 paper jams...150 280 paper jams...150 281 paper jam...151 282 paper jam...151 283 staple jam...152 Troubleshooting 154 Solving basic problems...154 Solving basic printer problems
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 7
    cartridge ...162 31.yy Replace defective or missing cartridge ...162 32.yy Cartridge part number unsupported by device...163 34 Short paper ...163 35 Insufficient memory to support 58 Too Many Trays Attached ...166 59 Incompatible Duplex...166 59 Incompatible envelope feeder...166 59 Incompatible
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 8
    Kit life warning...167 84 Replace PC Kit...167 88 Cartridge low...167 88.yy Replace cartridge ...167 1565 Emulation error, load emulation option...168 Solving printing problems...168 Multiple-language PDFs do not print...168 Printer control panel display is blank or displays only diamonds 168 Jobs
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 9
    Streaked vertical lines ...182 Streaked horizontal lines...183 Toner fog or background shading appears on the page 183 Toner rubs off...184 Toner specks...184 Transparency print quality is poor...185 Uneven print density...185 Contacting Technical Support...185 Appendix 186 Index 188 Contents 9
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 10
    10
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 11
    CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance to release emissions. You must understand the section in your operating instructions that the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 12
    Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 13
    the printer • Troubleshooting and solving problems • Convenient reference sheet to keep near the printer Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair information
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 14
    drivers for my printer and Software and Documentation CD installers for Dell printer software • Readme files-Last-minute technical changes, or advanced technical reference material for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges Dell Printer
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 15
    base Not applicable 1 Based on 75 g/m2 (20 lb.) paper. 2 The printer supports up to three output expander units, two 5-bin mailboxes, one high capacity output expander (not depicted), or one stapler unit (not depicted). 3 Optional duplex unit available for basic model with a 250-sheet standard
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 16
    from direct sunlight, humidity extremes, or temperature fluctuations - Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 5 4 1 3 2 1 Right Side 31 cm (12 in.) 2 Left Side 31 cm (12 in.) 3 Front 51 cm (20 in.) 4 Rear 31
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 17
    saved or until factory defaults are restored. • Settings chosen from a software program can also change or override the user default settings selected from the printer control panel. Enter numbers or symbols on the display. Returns the display to the previous screen 6 Indicator light Indicates the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 18
    of options is offered once Stopped appears on the display. Opens the menu index Note: The menus are available only when the printer is in the Ready state. Insert a flash drive into the front of the printer to print saved files. Note: Only the front USB port supports flash drives. Learning about the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 19
    screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 20
    illustration below to locate the appropriate connector. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 21
    screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 22
    place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. Additional printer setup 22
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 23
    . CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 24
    4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. 1 2 3 Additional printer setup 24
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 25
    Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port (ISP). Install or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 26
    , leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 27
    d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 2 1 Additional printer setup 27
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 28
    plastic tee, and then approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Additional printer setup 28
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 29
    7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 29
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 30
    overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 31
    screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 32
    3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 33
    of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 34
    b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door. 1
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 35
    the printer. • Printer stand or caster base • 2000-sheet drawer • 550-sheet drawer • Duplex unit • Printer CAUTION-POTENTIAL INJURY: The printer weight the option. Installing paper drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 36
    remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. Attaching cables CAUTION-POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 37
    provides important information that aids network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 38
    up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 39
    software may be available on the Dell Support Web site at support.dell.com. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 40
    networks. Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select. • the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 41
    and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer and Software. 4 Click Agree to accept the terms of the License Agreement. 5 Select Suggested and then click Next. 6 Click
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 42
    7 Remove the label covering the USB port on the back of the printer. 8 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 43
    3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer. 6 From the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 44
    are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 or later a From the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 45
    . 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet connection. Before you install the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 46
    printer does not appear in the list of discovered printers, click Add Port and follow the on-screen instructions. 9 Follow the on-screen instructions access for computers on a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file on the computer:
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 47
    pop-up menu, choose AppleTalk. 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Note: If the printer doesn't appear in the list, you may need to add it using the IP address. Contact your system support person for assistance. Additional
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 48
    to the computer configurations. • If the computers are configured to print to the printer by a network name that will stay the same, instead of by IP select it. 10 Click Configure Port. 11 Type the new IP address in the "Printer Name or IP Address" field. You can find the new IP address on the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 49
    the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Print & Fax. c Click +. d Click
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 50
    Make sure the box next to the selected printer model is checked. j Select any other optional software you want to install, and then click Next. k Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must set the serial
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 51
    computer (example: COM1). d Click Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 52
    trays cannot distinguish the paper size when both A5 and Statement sizes or B5 and Executive sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Note: The multipurpose feeder does not use auto-size sensing and can support both A5- and
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 53
    height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. 1 From the Universal Setup
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 54
    these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. 2 Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper size being
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 55
    the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 56
    stack, and lock the length guide for the paper sizes indicated on the tray. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading paper and specialty media 56
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 57
    Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide. Loading paper and specialty media 57
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 58
    lock the guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 59
    LETTERHEAD Without an optional Staple Finisher LETTERHEAD With an optional Staple Finisher Single-sided printing LETTERHEAD Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 60
    7 Insert the tray. Loading the multipurpose feeder 1 Press the release latch, and then pull down the multipurpose feeder door. 1 2 Loading paper and specialty media 60
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 61
    fully extended. 3 Squeeze and slide the width guide to the far right. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 62
    Duplex (two-sided) printing Duplex (two-sided) printing Notes: • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close the printer the printer. 6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 63
    Long envelopes-Fully open the envelope support. 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 64
    to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 65
    of 64-216 g/m2 (17-58 lb) paper. If you need additional output capacity, you can purchase other optional exit bins. Note: Not all exit bins support every paper size and type. Linking exit bins lets you create a single output source so the printer can automatically switch output to the next available
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 66
    , and then press . c Press the up or down arrow button until . Submitting selection appears. appears next to the Paper Type setting you want, and then press Changing a Custom Type name If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 67
    recommend 90 g/m2 (24 lb) or heavier paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 68
    230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier. Paper and specialty media guidelines 68
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 69
    guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 70
    and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 250- or 550sheet trays (standard or optional) Optional 2000- sheet tray Multipurpose feeder Duplex unit Envelope feeder A4
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 71
    only when the paper source does not support size sensing or when size sensing is turned off. 2 Only the standard exit bin supports this size. 3 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. 4 To support duplexing, the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 72
    types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The duplex unit supports 63-170 g/m2 (17-45 lb) paper weights. Paper type Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton1 • Recycled Card
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 73
    driver settings and other data for such things as: • Print orientation and N-Up (document settings) • Installation status of an output tray (printer options) • User-defined paper sizes (custom papers) • Simple text and watermarks • Overlay references • Font references • Form associations Dell
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 74
    XP: Click Start Programs or All Programs Dell Printers Dell 5230n/dn or 5350dn Laser Printer. 2 Click Printer Alert Utility. Dell Toner Management System Printing Status Window Note: For the Printing Status Window to work properly, bidirectional communication support must be in place so the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 75
    Found launches, select the printer you are ordering the supplies for. 4 Follow the instructions on the screen. • If ordering from the Web, click the link under the Order Online heading. • If ordering by phone, call the number that appears
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 76
    Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or select the appropriate tray or feeder. 3 Click Print. Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 77
    laser printers. Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions. • For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper width guide to
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 78
    jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 79
    the job later. The job is held in memory until you delete it from the Held Jobs menu. When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 80
    job), and then assign a user name. For a confidential job, also enter a four-digit PIN. 4 Click Print, and then go to the printer to release the job. 5 From the printer control panel, press the down arrow button until Held jobs appears, and then press . 6 Press the down arrow button until appears
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 81
    system. Flash drives formatted with NTFS (New Technology File System) or any other file system are not supported. • Before printing an encrypted .pdf file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Make sure the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 82
    state. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and the right arrow button while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear. 4 Press
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 83
    For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. Printing 83
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 84
    10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 85
    Menu Flash Drive Menu Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 Only appears if Envelope Feeder is supported and installed. 2 Depending on the printer setup, this menu item appears as Network Setup
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 86
    one tray is empty, the job prints using the linked tray. • Automatic size sensing is not supported for Oficio, Folio, or Statement paper sizes. • The 2000-sheet tray supports A4, Letter, and Legal paper sizes. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 87
    Colored Paper Light Paper Heavy Paper paper loaded in each tray Notes: • Plain Paper type of paper are in two trays and the Paper Size and Paper Type Specifies the paper size loaded in the multipurpose feeder Notes: • From the Paper menu, not automatically sense paper size. The paper size value must
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 88
    Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Rough Envelope Custom Type Manual Paper Size A4 A5 A6 JIS as a menu item. • Plain Paper is the factory default setting. of envelopes. Specifies the size of the paper being manually loaded Note: A4 is the international factory default
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 89
    Colored Paper Light Paper Heavy Paper Rough/Cotton Recycled Custom Type Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Manual Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 90
    Paper Texture menu Description Substitutes a specified paper size if the requested paper job print without a Change Paper message appearing. Menu item the relative texture of the paper loaded in a specific tray Settings appear only if card stock is supported. Specifies the relative texture of the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 91
    Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Description Specifies the relative texture of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the labels texture of the paper loaded in a specific tray
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 92
    paper loaded in a specific tray Note: Normal is the factory default setting. Paper Labels Weight Light Normal Heavy Vinyl Labels Weight Light Normal Heavy Description Specifies the relative weight of the paper Specifies the relative weight of the paper loaded in a specific tray Note: Normal
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 93
    Heavy Colored paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Understanding printer
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 94
    Paper Loading menu Menu item Recycled Loading Duplex Off Card Stock Loading Duplex Off Labels Loading Duplex Off Vinyl Labels Loading Duplex Off Bond Loading Duplex Off Letterhead Loading Duplex Off Preprinted Loading Duplex Off Colored Loading Duplex Off Light Loading Duplex Off Heavy Loading
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 95
    printing occurs for all jobs that specify Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 96
    • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Description Specifies the default output bin Note: Standard Bin is the . • The Type Assignment setting assigns each paper type to an output bin or linked bin set. Understanding printer menus 96
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 97
    Paper Bin Card Stock Bin Transparency Bin Recycled Bin Labels Bin Vinyl Labels Bin Bond Bin Envelope Bin Rough Envelope Bin Letterhead Bin Preprinted Bin Colored Bin Light Paper Bin Heavy Paper setting. Selects an output bin for each supported paper type Available selections for each type are:
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 98
    List NetWare Setup Page Print Fonts PCL Fonts PostScript Fonts PPDS Print Directory Asset Report Description Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes: • This menu item is available when more than one network option is
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 99
    is the factory default setting. • The value can be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 100
    setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This menu is
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 101
    is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 102
    the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in Web server (Embedded Web Server). When this is enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. Lets you view or change the current WINS
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 103
    the wireless network Lets you select an available network for the printer to use Lets you view the quality of the wireless connection Set Zone Description Activates AppleTalk support Note: Yes is the factory default setting. Shows the assigned AppleTalk name
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 104
    SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. Lets you view the assigned menu Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 105
    processing is resumed. • The USB buffer size value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 106
    is resumed. • The parallel buffer size setting can be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 107
    parallel ports and is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 108
    is the factory default setting. • When the On setting is used, the printer performs NPA processing. If the data is not in NPA format, it is increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 109
    the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 110
    send the e-mail Note: 30 seconds is the factory default setting. Specifies a reply address of up to 128 characters in e-mail sent by the printer Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting for Use SSL. • When
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 111
    week Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and that PIN are deleted. Limits the amount of time a confidential
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 112
    an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Specifies whether audit logs are deleted Note: Delete Now is the factory
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 113
    text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 114
    Menu item Run Initial setup Yes No Paper Sizes US Metric Output Lighting Normal/Standby Mode • Bright • Dim • Off Power Saver • Bright • Dim • Off Alarms Alarm Control Cartridge Alarm Staple Alarm Description Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting.
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 115
    print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This setting has no
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 116
    default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Sets a pre- Custom Text 1 are messages that can be customized by a system support person. Understanding printer menus 116
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 117
    in RAM is temporary. • This menu appears only if a flash option is installed. Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 118
    All is selected Notes: • Alphabetical is the factory default setting. • Print jobs always appear in alphabetical order on the printer control panel. Description Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 119
    Specifies that multiple-page images be printed on one side of a sheet of paper Notes: • Off is the factory default setting. • The number selected is multiple-page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Prints a border around each page
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 120
    Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. Enhances the printed quality of small fonts
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 121
    and graphics. A positive value will lighten them and conserve toner. Adjusts the degree of difference between levels of gray in downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Assists in isolating the source of a print job problem
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 122
    containing information on errors, including XML markup errors Note: Off is the factory default setting. Description Scales page content to fit the selected paper size Note: No is the factory default setting. Prints annotations in a PDF Note: Do Not Print is the factory default setting. Description
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 123
    setting. • A formatted optional flash memory card must be installed in the printer and operating properly for this menu item to be available. • The factory default set of fonts downloaded into RAM. • Download appears only if downloaded fonts exist. It shows all the fonts downloaded into RAM. • Flash
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 124
    MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Description Specifies Note: Off is the factory default setting. Configures the printer to work with printer software or programs that use different source assignments for trays
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 125
    = 1 Tray 2 default = 4 • The printer supports one standard 250-sheet tray and can have only one printer Tray 3 default = 5 Tray 4 default = 20 • The factory default settings appear even if the source is not installed. Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 126
    Menu item Character Set 1 2 Best Fit On Off Tray 1 Renumber Off Tray 2 Auto CR after LF in non-US English languages. • When Characters Set 1 is selected, values given to the printer are interpreted as printer commands. Replaces a missing font with a similar font Note: On is the factory default
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 127
    setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 127
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 128
    the image to fit the selected paper size Notes: • Best Fit is the factory default setting. • When Auto Fit is set printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 129
    help you conserve toner and paper. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy before printing the remaining copies. Maintaining the printer 129
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 130
    or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Dell Printer Supplies Reorder Application. The Order Toner Cartridges window opens. 6 Choose your printer model from the list. Maintaining the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 131
    your Dell printer Service Tag number. Note: Your Service Tag number is located inside the front cover of your printer. 8 Click Visit Dell's cartridge ordering website. Replacing supplies Replacing the toner cartridge When 88 Cartridge low appears, or when you experience faded print, remove the toner
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 132
    the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 133
    by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 134
    into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 135
    1 Visit our Web site at www.dell.com/recycling. 2 Select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer Remove all printer options before moving the printer. CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 136
    • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 136
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 137
    the Embedded Web Server, type the printer IP address into the address field of your Web browser. Checking the device status From the Device Status page of the Embedded Web Server, it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 138
    button until Power Saver appears, and then press . 7 Press the up or down arrow button to increase or decrease the number of minutes before the printer enters Power Saver mode, and then press . Administrative support 138
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 139
    , and Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are unaffected. 1 From the printer control panel, press . 2 Press the momentarily, followed by Restoring Factory Defaults, before the printer returns to Ready. Administrative support 139
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 140
    and are not pressing too tightly against the paper or envelopes. • Push all trays in firmly after loading paper. Paper recommendations • Use only recommended paper or specialty media. For more information, see "Paper types and weights supported by the printer" on page 72. • Do not load wrinkled
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 141
    200-203, 230 231-239 241-245 250 260 271-279 280-282 283 Area Printer Optional external duplex unit Paper trays Multipurpose feeder Envelope feeder Optional output bins Staple finisher Staple cartridge 200 paper jam 1 Push the release latch, and then lower the multipurpose feeder door. 2 Push the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 142
    -Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning-Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 143
    remove, then open the rear door and remove the paper from there. 6 Align and reinstall the toner cartridge. 7 Close the front cover. 8 Close the multipurpose feeder door. 9 Press . 202 and 203 paper jams If the paper is exiting the printer, then pull the paper out, and then press . Clearing jams 143
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 144
    If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 144
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 145
    2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . Clearing jams 145
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 146
    tray from the printer. 2 Push the tab down. 1 2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. 2 1 2 Remove the jammed paper. Clearing jams 146
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 147
    3 Close the rear duplex door. 4 Press . Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Raise the recessed duplex bar. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. Clearing jams 147
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 148
    display. 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the tray. 6 Press . 250 paper jam 1 Remove the paper from the multipurpose feeder
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 149
    the envelope feeder up and then out of the printer, and then set it aside. 3 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the toner cartridge will have to be removed. For more information, see "200 paper jam" on page 141. 4 Reinstall the envelope feeder. Make
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 150
    envelope feeder. 7 Adjust the paper guide. 8 Lower the envelope weight. 9 Press . 271-279 paper jams To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the staple finisher: 1 If the paper is exiting into a bin, then pull the paper straight out, and then press
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 151
    281 paper jam 1 Clear the jam from the stapler output bin. 2 Press . 282 paper jam To prevent paper jams, the stapler motor does not run when the stapler door is open. 1 Close the stapler door until it clicks into place. 2 Press . Clearing jams 151
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 152
    283 staple jam 1 Press the latch to open the stapler door. 2 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 3 Use the metal tab to lift the staple guard, and then remove any loose staples. Clearing jams 152
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 153
    4 Press down on the staple guard until it snaps into place. 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 6 Close the stapler door. 7 Press . Clearing jams 153
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 154
    device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Embedded Web Server does not open These are
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 155
    Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 156
    error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the duplex unit. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then press to clear the message and print without using the duplex unit. Troubleshooting 156
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 157
    Check tray connection Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 If an optional duplex unit is installed, then remove it. 4 Remove the indicated tray. 5
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 158
    printer. • Cancel the current job. Install duplex unit or cancel print job Try one or more of the following: • Install the duplex unit: 1 Turn the printer : 1 Turn the printer off. 2 Unplug outlet. 5 Restart the printer. • Cancel the print or Cancel Print Job The printer is requesting that a specified
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 159
    select paper appears, and then press . If the printer finds a tray that has paper of the correct type, it uses the paper from that tray. If the printer cannot find a tray with the correct paper type, it prints on the paper that is installed in the default paper source. Troubleshooting 159
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 160
    from that source. If the printer cannot find a source with the correct paper type, it prints on the paper that is installed in the default paper source. • Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press . Load Manual Feeder with Try
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 161
    the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Reattach the envelope feeder. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. Troubleshooting 161
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 162
    the message. Unsupported disk An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one. 30.yy Invalid refill, change cartridge An unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one. 31
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 163
    the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the up or down arrow button until Continue appears, and then press to clear the message and print the job using a different paper tray. • Check
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 164
    printer until . • Install additional printer memory. Cancel job appears, until . • Install additional printer memory. Cancel job appears, printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer and continue printing. Downloaded fonts and macros
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 165
    printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer then press The printer discards any data received then press The printer discards any data received
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 166
    cord from the wall outlet. • Remove the excess trays. • Turn the printer back on. 59 Incompatible Duplex Only options designed specifically for this printer are supported. Try one or more of the following: • Remove the duplex unit. • Press the up or down arrow button until Continue appears, and
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 167
    tray Only options designed specifically for this printer are supported. Try one or more of the following: cartridge The toner cartridge is exhausted. 1 Replace the toner cartridge. 2 Press the up or down arrow button until Continue appears, and then press to clear the message. Troubleshooting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 168
    THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running a supported operating system and using compatible printer software. Troubleshooting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 169
    support person to make sure the network is functioning correctly. MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer PRINTER HAS SUFFICIENT MEMORY Free up additional printer the printer control
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 170
    then press . Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 171
    Turn the printer off, wait about 10 seconds, and then turn the printer on. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED CORRECTLY Troubleshooting 171
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 172
    see "Updating available options in the printer driver" on page 39. Paper trays These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 173
    support for the length of envelope you are using. 2 For more information, see "Loading the envelope feeder" on page 63. CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type and paper size settings match the envelopes you are using: 1 From the printer control panel Paper menu, check
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 174
    Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and the up or down arrow button until Print Recovery appears, and then press . Troubleshooting 174
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 175
    and make sure the packing material is properly removed. Reinstall the toner cartridge. THE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Troubleshooting 175
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 176
    following: CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 177
    more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 178
    . • For Macintosh users, specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Repeating
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 179
    Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder. ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it. Troubleshooting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 180
    tray: 1 From the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER CARTRIDGE MAY BE
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 181
    the printer control panel Paper menu, check the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 182
    to side to redistribute the toner, and then reinstall it. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Streaked vertical lines ABCDE
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 183
    CLEAR Check the paper path around the toner cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 184
    PAPER TEXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 185
    the Service Tag number or Express Service Code. For more information, see the label on the inside top front cover of the printer. The Service Tag number is also listed on the menu settings page. For additional technical support, check the Dell Support Web site at support.dell.com. Troubleshooting
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 186
    customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 187
    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 187
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 188
    to 156 Check duplex connection 156 Check tray connection 157 checking an unresponsive printer 154 checking device status on Embedded Web Server 137 cleaning exterior of the printer 129 Close door 157 Close door or insert cartridge 157 Close finisher side door 157
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 189
    157 Install duplex unit or cancel print job 158 Install envelope feeder or cancel print job 158 Install MICR Cartridge 159 Install output bin or cancel print job 158 Install tray or cancel print job 158 installation wireless network 40, 42 installing options in driver 39 printer software 38
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 190
    201 142 260 149 271-279 150 280 150 Paper Loading menu 94 paper size, detecting size sensing 52 Paper Size/Type menu 86 paper sizes supported by the printer 70 Paper Texture menu 90 paper types duplex support 72 supported by printer 72 where to load 72 Paper Weight menu 92 Parallel menu 106 PCL Emul
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 191
    Unsupported disk 162 printer options troubleshooting 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 printer problems, solving basic 154 printer supplies reorder application
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 192
    labels, paper 78 toner cartridge replacing 131 transparencies loading 60 tips on using 77 tray linking 65, 66 tray unlinking 65, 66 trays linking 64, 65 unlinking 64, 65 Index 192 troubleshooting checking an unresponsive printer 154 contacting Technical Support 185 solving basic printer problems
  • Dell 5350dn Mono Laser Printer | User's Guide - Page 193
    rubs off 184 toner specks 184 uneven print density 185 troubleshooting, printer options 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 U Universal Paper Size setting 53
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
Dell 5230n/dn and 5350dn Laser
Printers
User's Guide
November 2009
www.dell.com | support.dell.com
Trademarks
Information in this document is subject to change without notice.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text:
Dell
and the
DELL
logo are trademarks of Dell Inc.;
Microsoft
and
Windows
are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used
in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.