Dell 720 Color Owner's Manual

Dell 720 Color Manual

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  • Dell 720 Color | Owner's Manual - Page 1
    Dell™ Photo Printer 720 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Using the Printer • Maintenance and Troubleshooting www.dell.com/supplies | support.dell.com
  • Dell 720 Color | Owner's Manual - Page 2
    your country is not listed, contact your Dell distributor to order supplies. Your printer has been designed to print using the following ink cartridges. Supply Item Black ink cartridge Color ink cartridge Black (Trial) ink cartridge Color (Trial) ink cartridge Part number T0529 T0530 N5878 N5882
  • Dell 720 Color | Owner's Manual - Page 3
    of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas,
  • Dell 720 Color | Owner's Manual - Page 4
    www.dell.com/supplies | support.dell.com
  • Dell 720 Color | Owner's Manual - Page 5
    Your User's Guide 12 Understanding the Printer Software 12 Using the Dell Printer Solution Center 12 Using Printing Preferences 14 2 Using the Printer Print Media Guidelines 17 Loading Paper 20 Printing 20 Printing a Document 20 Printing Photos 21 Printing Other Projects 22 3 Ink Cartridge
  • Dell 720 Color | Owner's Manual - Page 6
    4 Troubleshooting Setup Problems 31 Computer Problems 31 Printer Problems 33 General Problems 34 Paper Problems 34 Improving Print Quality 35 5 Contacting Dell Technical Assistance 37 Automated Order-Status Service 37 Contacting Dell 38 6 Appendix Limited Warranties and Return Policy 55
  • Dell 720 Color | Owner's Manual - Page 7
    Index 75 Contents 7
  • Dell 720 Color | Owner's Manual - Page 8
    8 Contents
  • Dell 720 Color | Owner's Manual - Page 9
    AU TION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment easily accessible. • Refer service or repairs, other than those described in the user documentation, to a professional service person. 9
  • Dell 720 Color | Owner's Manual - Page 10
    www.dell.com/supplies | support.dell.com 10
  • Dell 720 Color | Owner's Manual - Page 11
    /Resume button 6 USB connector 7 Power connector Description: Part that supports loaded paper. Guide that helps the paper feed into the printer properly. Cover to open to change ink cartridges. Tray that holds the paper as it exits the printer. NOTE: Pull the paper exit tray straight out to
  • Dell 720 Color | Owner's Manual - Page 12
    NOTE: The Dell Photo Printer 720 supports Microsoft® Windows® 2000 and Windows XP. Follow the instructions on the Setting Up Your Printer poster to install the hardware and software. If you encounter problems during setup, see "Setup Problems" on page 31. Accessing Your User's Guide Click Start
  • Dell 720 Color | Owner's Manual - Page 13
    . • Clean to fix horizontal streaks icon - Click this icon and follow the instructions on the screen to clean your ink cartridge nozzles. • Troubleshoot other ink problems icon - Click this icon for more information on fixing ink problems. • Align to fix blurry edges icon - Click this icon for more
  • Dell 720 Color | Owner's Manual - Page 14
    www.dell.com | support.dell.com To access the Dell Printer Solution Center: Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer Solution Center. Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change
  • Dell 720 Color | Owner's Manual - Page 15
    option. Multiple Copies - Customize how the printer prints several photocopies of a single print job: Collated, Normal, or Print Last Page First. Print Color Images in Black and White - Print your color images in black and white to save the ink in your color ink cartridge. Type - Select the type and
  • Dell 720 Color | Owner's Manual - Page 16
    www.dell.com | support.dell.com 16 Getting Started
  • Dell 720 Color | Owner's Manual - Page 17
    Make sure: • The paper is loaded vertically against the right side of the paper support. • The paper guide rests against the left edge of the paper. NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. • You select Quick Print, Normal, Better, or Best
  • Dell 720 Color | Owner's Manual - Page 18
    jam. See "Paper Problems" on page 34. • You load the leading edge of the banner paper into the printer against the right side of the paper support. • You squeeze and slide the paper guide to the left edge of the banner paper. • You use banner paper designed for inkjet printers. • The print side
  • Dell 720 Color | Owner's Manual - Page 19
    or Best print quality. • The paper is loaded vertically against the right side of the paper support. • You follow the loading instructions on the packaging. • The blank side of the transfer faces up. • The paper guide rests against the left edge of the transfer. • You select Normal, Better, or Best
  • Dell 720 Color | Owner's Manual - Page 20
    www.dell.com | support.dell.com Loading Paper 1 Place the paper against the guide on the right side of the paper support. 2 Squeeze and slide the left paper guide to the left edge of the paper. NOTE: Do not force paper into the printer. The paper should be flat against the paper support surface and
  • Dell 720 Color | Owner's Manual - Page 21
    20. 2 Make sure you have a color cartridge and a photo cartridge installed. For more information, see "Replacing Ink Cartridges" on page 23. 3 With your from sticking together or smudging, remove each photo after it exits the printer. NOTE: Before placing your prints in a nonadhesive photo album or
  • Dell 720 Color | Owner's Manual - Page 22
    www.dell.com | support.dell.com Printing Other Projects The I Want To menu provides wizards for creating projects. You may want to print To menu. 3 Select one of the available projects or click See more printing ideas. 4 Follow the instructions on the screen to complete your project. 22 Using the
  • Dell 720 Color | Owner's Manual - Page 23
    the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2. Dell recommends Dell ink cartridges for your printer. Dell does not provide
  • Dell 720 Color | Owner's Manual - Page 24
    www.dell.com | support.dell.com 3 Press the tabs on the cartridge lids, then lift the lids. 4 Remove the old ink cartridges. 24 Ink Cartridge Maintenance
  • Dell 720 Color | Owner's Manual - Page 25
    from the back and bottom of each ink cartridge. NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time. Ink Cartridge Maintenance 25
  • Dell 720 Color | Owner's Manual - Page 26
    www.dell.com | support.dell.com 7 Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier. 8 Snap each lid closed. 26 Ink Cartridge Maintenance
  • Dell 720 Color | Owner's Manual - Page 27
    must be closed to start a print job. 10 Open the Dell Printer Solution Center by clicking Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer Solution Center. 11 Click the Maintenance tab. 12 Click Install a new print cartridge. 13 Click Next. 14 Select the type of
  • Dell 720 Color | Owner's Manual - Page 28
    vertical or straight lines appear wavy. To align the ink cartridges: 1 Load plain paper. For more information, see "Loading Paper" on page 20. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Align to
  • Dell 720 Color | Owner's Manual - Page 29
    • Colors fade, do not print, or do not print completely. • Vertical lines appear jagged or edges appear rough. To clean the ink cartridge nozzles: 1 Load plain paper. For more information, see "Loading Paper" on page 20. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720
  • Dell 720 Color | Owner's Manual - Page 30
    www.dell.com | support.dell.com 30 Ink Cartridge Maintenance
  • Dell 720 Color | Owner's Manual - Page 31
    4 Troubleshooting Setup Problems Computer Problems VE R I F Y T H A T Y O U R P R I N T E R I S C O M P A T I B L E W I T H Y O U R C O M P U T E R - The Dell Photo Printer 720 supports Windows 2000 and Windows XP. MAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER CHECK THE USB CABLE - •
  • Dell 720 Color | Owner's Manual - Page 32
    Programs→Dell Printers→Dell Photo Printer 720→Uninstall Dell Photo Printer 720. 2 Follow the instructions on the screen. 3 Restart your computer. 4 Insert the Drivers and Utilities CD, and then follow the instructions on the screen. If the installation screen does not appear: a In Windows XP, click
  • Dell 720 Color | Owner's Manual - Page 33
    Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED - Windows XP 1 Click Start→ Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo Printer 720, and
  • Dell 720 Color | Owner's Manual - Page 34
    www.dell.com | support.dell.com General Problems Paper Problems M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - For more SUPPORT AND THE PAPER GUIDE RESTS AGAINST THE LEFT EDGE OF THE PAPER CHECK FOR A PAPER JAM Using your printer and your computer Follow the instructions
  • Dell 720 Color | Owner's Manual - Page 35
    ink cartridges, see "Cleaning the Ink Cartridge Nozzles" on page 29. For additional solutions, check your Dell Printer Solution Center or go to support.dell.com. To access the Dell Printer Solution Center: 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer
  • Dell 720 Color | Owner's Manual - Page 36
    www.dell.com | support.dell.com 36 Troubleshooting
  • Dell 720 Color | Owner's Manual - Page 37
    Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of
  • Dell 720 Color | Owner's Manual - Page 38
    www.dell.com | support.dell.com Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers,
  • Dell 720 Color | Owner's Manual - Page 39
    877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210 Business Customer Service and Technical Support toll-free: 1-877-459-7298 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Printers and Projectors Technical Support toll-free: 1-877
  • Dell 720 Color | Owner's Manual - Page 40
    Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Anguilla General Support Antigua and Barbuda General Support Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 Tech Support and Customer Care Country Code: 54 Sales City
  • Dell 720 Color | Owner's Manual - Page 41
    (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 32 City Code: 2 E-mail for French Speaking Customers
  • Dell 720 Color | Owner's Manual - Page 42
    Address Sales, Customer Support, and Technical Support Tech Support website: support.ap.dell.com/china Tech Support E-mail: [email protected] Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Tech Support (projectors, PDAs, printers, switches, routers
  • Dell 720 Color | Owner's Manual - Page 43
    Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers
  • Dell 720 Color | Owner's Manual - Page 44
    Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code: 9 E-mail Support (servers): [email protected] Technical Support Technical Support Fax Relational
  • Dell 720 Color | Owner's Manual - Page 45
    Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer
  • Dell 720 Color | Owner's Manual - Page 46
    : 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Technical Support Sales Website: support.euro.dell.com E-mail: [email protected] Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business
  • Dell 720 Color | Owner's Manual - Page 47
    ) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support Country Code: 81 Technical Support outside of Japan City Code: 44 Customer Care Korea
  • Dell 720 Color | Owner's Manual - Page 48
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Mexico International Access Code: 00 Country Code: 52 Department Name or Service Area, Website and E-Mail Address Technical
  • Dell 720 Color | Owner's Manual - Page 49
    : 64 Nicaragua Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected]
  • Dell 720 Color | Owner's Manual - Page 50
    /Small Business Customer Care Switchboard Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: [email protected] Country Code: 48 Customer Service Phone City Code: 22 Customer Care Sales
  • Dell 720 Color | Owner's Manual - Page 51
    Sales Fax Switchboard Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small
  • Dell 720 Color | Owner's Manual - Page 52
    Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 46 City Code: 8 E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex
  • Dell 720 Color | Owner's Manual - Page 53
    Uruguay U.S. Virgin Islands Venezuela Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support toll-free: 1-866-540-3355 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
  • Dell 720 Color | Owner's Manual - Page 54
    www.dell.com | support.dell.com 54 Contacting Dell
  • Dell 720 Color | Owner's Manual - Page 55
    of software • Non-Dell-branded and Solution Provider Direct products and accessories • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions
  • Dell 720 Color | Owner's Manual - Page 56
    dell.com | support.dell.com THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID
  • Dell 720 Color | Owner's Manual - Page 57
    Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs): Technical Support and Customer Service Government and Education Customers: Technical Support and Customer Service Dell-Branded Memory U.S. Only 1-800-624-9896 1-800-624-9897 1-800-822-8965 1-800
  • Dell 720 Color | Owner's Manual - Page 58
    www.dell.com | support.dell.com When you contact us, we will issue a Return Material or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details
  • Dell 720 Color | Owner's Manual - Page 59
    in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are
  • Dell 720 Color | Owner's Manual - Page 60
    dell.com | support.dell.com • New Hardware Products and Accessories - Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts, and unopened software To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within
  • Dell 720 Color | Owner's Manual - Page 61
    of the software • Non-Dell branded and Solution Provider Direct products and accessories • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions
  • Dell 720 Color | Owner's Manual - Page 62
    www.dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF
  • Dell 720 Color | Owner's Manual - Page 63
    who purchased through an Employee Purchase Program: Technical Support Customer Service Dell-Branded Memory Canada Only 1-800-847-4096 1-800 . If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you
  • Dell 720 Color | Owner's Manual - Page 64
    dell.com | support.dell service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service for the product you bought. Dell owns all parts removed from
  • Dell 720 Color | Owner's Manual - Page 65
    , and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must
  • Dell 720 Color | Owner's Manual - Page 66
    Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and
  • Dell 720 Color | Owner's Manual - Page 67
    Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make
  • Dell 720 Color | Owner's Manual - Page 68
    www.dell.com | support.dell.com Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul - RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302,
  • Dell 720 Color | Owner's Manual - Page 69
    cartridge purchase cost, at Dell's sole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or improperly stored or due to problems NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL'S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR
  • Dell 720 Color | Owner's Manual - Page 70
    with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has
  • Dell 720 Color | Owner's Manual - Page 71
    user except as permitted by this agreement. Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the
  • Dell 720 Color | Owner's Manual - Page 72
    com | support.dell.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE
  • Dell 720 Color | Owner's Manual - Page 73
    particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for
  • Dell 720 Color | Owner's Manual - Page 74
    www.dell.com | support.dell.com Ship to: Model number: Supply voltage: Frequency: Current consumption: Output voltage: Output current: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.L. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F. 720 120/127
  • Dell 720 Color | Owner's Manual - Page 75
    ink cartridges, 28 C cards loading, 19 cartridges, ink aligning, 28 replacing, 23 cleaning ink cartridge nozzles, 29 D Dell contacting, 37 Dell Printer Solution Center accessing, 12 using, 12 E envelopes loading, 18 G glossy paper loading, 19 greeting cards loading, 19 I index cards loading, 19 ink
  • Dell 720 Color | Owner's Manual - Page 76
    S safety information, 9 software Dell Printer Solution Center, 12 Print Properties, 14 specialty media cards, 19 envelopes, 18 glossy, 19 greeting cards, 19 index cards, 19 iron-on transfers, 19 photo cards, 19 photo paper, 19 postcards, 19 transparencies, 19 support contacting Dell, 37 W warranty
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www.dell.com/supplies | support.dell.com
Dell™ Photo Printer 720
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Maintenance and Troubleshooting