Dell 720 Owner's Manual

Dell 720 - Color Printer Inkjet Manual

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  • Dell 720 | Owner's Manual - Page 1
    Dell™ Photo Printer 720 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Using the Printer • Maintenance and Troubleshooting www.dell.com/supplies | support.dell.com
  • Dell 720 | Owner's Manual - Page 2
    your country is not listed, contact your Dell distributor to order supplies. Your printer has been designed to print using the following ink cartridges. Supply Item Black ink cartridge Color ink cartridge Black (Trial) ink cartridge Color (Trial) ink cartridge Part number T0529 T0530 N5878 N5882
  • Dell 720 | Owner's Manual - Page 3
    in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. FCC emissions information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Refer to the Drivers and Utilities CD for details.
  • Dell 720 | Owner's Manual - Page 4
    www.dell.com/supplies | support.dell.com
  • Dell 720 | Owner's Manual - Page 5
    Your User's Guide 12 Understanding the Printer Software 12 Using the Dell Printer Solution Center 12 Using Printing Preferences 14 2 Using the Printer Print Media Guidelines 17 Loading Paper 20 Printing 20 Printing a Document 20 Printing Photos 21 Printing Other Projects 22 3 Ink Cartridge
  • Dell 720 | Owner's Manual - Page 6
    4 Troubleshooting Setup Problems 31 Computer Problems 31 Printer Problems 33 General Problems 34 Paper Problems 34 Improving Print Quality 35 5 Contacting Dell Technical Assistance 37 Automated Order-Status Service 37 Contacting Dell 38 6 Appendix Limited Warranties and Return Policy 55
  • Dell 720 | Owner's Manual - Page 7
    Index 75 Contents 7
  • Dell 720 | Owner's Manual - Page 8
    8 Contents
  • Dell 720 | Owner's Manual - Page 9
    INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment from potential damage. • Use only the power cable provided with this product or the manufacturer's authorized replacement power cable. • Connect the power
  • Dell 720 | Owner's Manual - Page 10
    www.dell.com/supplies | support.dell.com 10
  • Dell 720 | Owner's Manual - Page 11
    Number: 1 2 3 4 Part: Paper support Paper guide Front cover Paper exit tray 5 Power/Resume button 6 USB connector 7 Power connector Description: Part that supports loaded paper. Guide that helps the paper feed into the printer properly. Cover to open to change ink cartridges. Tray that holds
  • Dell 720 | Owner's Manual - Page 12
    NOTE: The Dell Photo Printer 720 supports Microsoft® Windows® 2000 and Windows XP. Follow the instructions on the Setting Up Your Printer poster to install the hardware and software. If you encounter problems during setup, see "Setup Problems" on page 31. Accessing Your User's Guide Click Start
  • Dell 720 | Owner's Manual - Page 13
    on the screen to order new ink cartridges. • Print a test page icon - Click this icon to print a test page. • Clean to fix horizontal streaks icon - Click this icon and follow the instructions on the screen to clean your ink cartridge nozzles. • Troubleshoot other ink problems icon - Click this icon
  • Dell 720 | Owner's Manual - Page 14
    www.dell.com | support.dell.com To access the Dell Printer Solution Center: Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer Solution Center. Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change
  • Dell 720 | Owner's Manual - Page 15
    option. Multiple Copies - Customize how the printer prints several photocopies of a single print job: Collated, Normal, or Print Last Page First. Print Color Images in Black and White - Print your color images in black and white to save the ink in your color ink cartridge. Type - Select the type and
  • Dell 720 | Owner's Manual - Page 16
    www.dell.com | support.dell.com 16 Getting Started
  • Dell 720 | Owner's Manual - Page 17
    loaded vertically against the right side of the paper support. • The paper guide rests against the left edge of the paper. NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. • You select Quick Print, Normal, Better, or Best print quality. Using the
  • Dell 720 | Owner's Manual - Page 18
    . See "Paper Problems" on page 34. • You load the leading edge of the banner paper into the printer against the right side of the paper support. • You squeeze and slide the paper guide to the left edge of the banner paper. • You use banner paper designed for inkjet printers. • The print side of the
  • Dell 720 | Owner's Manual - Page 19
    side of the paper faces up. • The paper guide rests against the left edge of the paper. • You select Normal, Better, or Best print quality. • The paper is loaded vertically against the right side of the paper support. • You follow the loading instructions on the packaging. • The blank side of the
  • Dell 720 | Owner's Manual - Page 20
    of the paper. NOTE: Do not force paper into the printer. The paper should be flat against the paper support surface and the right edge should be flush against the right paper guide. Printing Printing a Document 1 Turn on your computer and printer, and make sure they are connected. 2 Load the paper
  • Dell 720 | Owner's Manual - Page 21
    Paper" on page 20. 2 Make sure you have a color cartridge and a photo cartridge installed. For more information, see "Replacing Ink Cartridges" on page 23. 3 With your document open, click File→ Print. 4 To customize your print settings, click Preferences, Properties, Options, or Setup (depending
  • Dell 720 | Owner's Manual - Page 22
    www.dell.com | support.dell.com Printing Other Projects The I Want To menu provides wizards for creating projects. You may want to print a photo, print on an envelope, print a banner, make a poster, create a booklet, or print a greeting card. 1 With your document open, click File→ Print. 2 To
  • Dell 720 | Owner's Manual - Page 23
    the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2. Dell recommends Dell ink cartridges for your printer. Dell does not provide
  • Dell 720 | Owner's Manual - Page 24
    www.dell.com | support.dell.com 3 Press the tabs on the cartridge lids, then lift the lids. 4 Remove the old ink cartridges. 24 Ink Cartridge Maintenance
  • Dell 720 | Owner's Manual - Page 25
    from the back and bottom of each ink cartridge. NOTE: You can use your printer with one cartridge (color or black) at a time. To extend the life of your color cartridge and improve printing speed, install both a color cartridge and a black cartridge at the same time. Ink Cartridge Maintenance 25
  • Dell 720 | Owner's Manual - Page 26
    www.dell.com | support.dell.com 7 Insert the new ink cartridges. Make sure the color ink cartridge is secure in the left ink cartridge carrier and the black ink cartridge is secure in the right ink cartridge carrier. 8 Snap each lid closed. 26 Ink Cartridge Maintenance
  • Dell 720 | Owner's Manual - Page 27
    All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer Solution Center. 11 Click the Maintenance tab. 12 Click Install a new print cartridge. 13 Click Next. 14 Select the type of cartridge you installed. NOTE: Specify whether the cartridge is a new cartridge or an old cartridge (one that
  • Dell 720 | Owner's Manual - Page 28
    the ink cartridges: 1 Load plain paper. For more information, see "Loading Paper" on page 20. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Align to fix blurry edges. 5 Click Print. The alignment
  • Dell 720 | Owner's Manual - Page 29
    • Colors fade, do not print, or do not print completely. • Vertical lines appear jagged or edges appear rough. To clean the ink cartridge nozzles: 1 Load plain paper. For more information, see "Loading Paper" on page 20. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720
  • Dell 720 | Owner's Manual - Page 30
    www.dell.com | support.dell.com 30 Ink Cartridge Maintenance
  • Dell 720 | Owner's Manual - Page 31
    4 Troubleshooting Setup Problems Computer Problems VE R I F Y T H A T Y O U R P R I N T E R I S C O M P A T I B L E W I T H Y O U R C O M P U T E R - The Dell Photo Printer 720 supports Windows 2000 and Windows XP. MAKE SURE YOU TURNED ON BOTH YOUR PRINTER AND YOUR COMPUTER CHECK THE USB CABLE - •
  • Dell 720 | Owner's Manual - Page 32
    Programs→Dell Printers→Dell Photo Printer 720→Uninstall Dell Photo Printer 720. 2 Follow the instructions on the screen. 3 Restart your computer. 4 Insert the Drivers and Utilities CD, and then follow the instructions on the screen. If the installation screen does not appear: a In Windows XP, click
  • Dell 720 | Owner's Manual - Page 33
    . Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo Printer 720, and then click Printer. 3 Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click Pause Printing to deselect it. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY
  • Dell 720 | Owner's Manual - Page 34
    "Print Media Guidelines" on page 17. MAKE SURE THE PAPER IS NOT WRINKLED, TORN OR DAMAGED MAKE SURE THE PAPER IS AGAINST THE RIGHT SIDE OF THE PAPER SUPPORT AND THE PAPER GUIDE RESTS AGAINST THE LEFT EDGE OF THE PAPER CHECK FOR A PAPER JAM Using your printer and your computer Follow the instructions
  • Dell 720 | Owner's Manual - Page 35
    ink cartridges, see "Cleaning the Ink Cartridge Nozzles" on page 29. For additional solutions, check your Dell Printer Solution Center or go to support.dell.com. To access the Dell Printer Solution Center: 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo Printer 720→ Dell Printer
  • Dell 720 | Owner's Manual - Page 36
    www.dell.com | support.dell.com 36 Troubleshooting
  • Dell 720 | Owner's Manual - Page 37
    Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of
  • Dell 720 | Owner's Manual - Page 38
    support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free
  • Dell 720 | Owner's Manual - Page 39
    ) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490 Dell Sales toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and
  • Dell 720 | Owner's Manual - Page 40
    Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Anguilla General Support Antigua and Barbuda General Support Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 Tech Support and Customer Care Country Code: 54 Sales City
  • Dell 720 | Owner's Manual - Page 41
    Support Bolivia General Support Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Parts Sales & Extended Service Sales Cayman Islands General Support Area Codes, Local Numbers, and Toll-Free Numbers 02 481 92 88
  • Dell 720 | Owner's Manual - Page 42
    Address Sales, Customer Support, and Technical Support Tech Support website: support.ap.dell.com/china Tech Support E-mail: [email protected] Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Tech Support (projectors, PDAs, printers, switches, routers
  • Dell 720 | Owner's Manual - Page 43
    Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers
  • Dell 720 | Owner's Manual - Page 44
    Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code: 9 E-mail Support (servers): [email protected] Technical Support Technical Support Fax Relational
  • Dell 720 | Owner's Manual - Page 45
    Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 49 Technical Support 2108129800 2108129812 toll-free: 1-866-540-3355 1-800-999-0136 toll-free: 1-877-270-4609
  • Dell 720 | Owner's Manual - Page 46
    : 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Technical Support Sales Website: support.euro.dell.com E-mail: [email protected] Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business
  • Dell 720 | Owner's Manual - Page 47
    ) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support Country Code: 81 Technical Support outside of Japan City Code: 44 Customer Care Korea
  • Dell 720 | Owner's Manual - Page 48
    Website and E-Mail Address Technical Support Customer Service Transaction Sales Corporate Sales Customer Technical Support Sales Customer Service Main Montserrat Netherlands Antilles General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1 800 888 298 04 633
  • Dell 720 | Owner's Manual - Page 49
    Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected] (OptiPlex
  • Dell 720 | Owner's Manual - Page 50
    /Small Business Customer Care Switchboard Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: [email protected] Country Code: 48 Customer Service Phone City Code: 22 Customer Care Sales
  • Dell 720 | Owner's Manual - Page 51
    Sales Fax Switchboard Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small
  • Dell 720 | Owner's Manual - Page 52
    (servers) Transaction Sales Corporate Sales Thailand Technical Support International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support 52 Contacting Dell Area Codes, Local Numbers, and Toll-Free Numbers 08 590 05 199 08 590 05
  • Dell 720 | Owner's Manual - Page 53
    Uruguay U.S. Virgin Islands Venezuela Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support toll-free: 1-866-540-3355 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp
  • Dell 720 | Owner's Manual - Page 54
    www.dell.com | support.dell.com 54 Contacting Dell
  • Dell 720 | Owner's Manual - Page 55
    of software • Non-Dell-branded and Solution Provider Direct products and accessories • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions
  • Dell 720 | Owner's Manual - Page 56
    dell.com | support.dell.com THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO Dell computer on which such parts are installed. 56 Appendix
  • Dell 720 | Owner's Manual - Page 57
    Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs): Technical Support and Customer Service Government and Education Customers: Technical Support and Customer Service Dell-Branded Memory U.S. Only 1-800-624-9896 1-800-624-9897 1-800-822-8965 1-800
  • Dell 720 | Owner's Manual - Page 58
    .dell.com | support.dell. or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please
  • Dell 720 | Owner's Manual - Page 59
    in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are
  • Dell 720 | Owner's Manual - Page 60
    dell.com | support.dell.com • New Hardware Products and Accessories - Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts, and unopened software software or an operating system that has been installed by Dell e-mail or call Dell customer service to receive a
  • Dell 720 | Owner's Manual - Page 61
    of the software • Non-Dell branded and Solution Provider Direct products and accessories • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions
  • Dell 720 | Owner's Manual - Page 62
    www.dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF
  • Dell 720 | Owner's Manual - Page 63
    who purchased through an Employee Purchase Program: Technical Support Customer Service Dell-Branded Memory Canada Only 1-800-847-4096 1-800 . If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you
  • Dell 720 | Owner's Manual - Page 64
    www.dell.com | support.dell.com NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We
  • Dell 720 | Owner's Manual - Page 65
    , and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must
  • Dell 720 | Owner's Manual - Page 66
    Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items
  • Dell 720 | Owner's Manual - Page 67
    the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements
  • Dell 720 | Owner's Manual - Page 68
    www.dell.com | support.dell.com Dell World Trade LP One Dell Way, Round Rock, TX 78682, USA Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10) Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul - RS - Brasil Dell Computer de Chile Ltda Coyancura 2283, Piso 3- Of.302,
  • Dell 720 | Owner's Manual - Page 69
    DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL'S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT the cartridge. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from
  • Dell 720 | Owner's Manual - Page 70
    with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has
  • Dell 720 | Owner's Manual - Page 71
    except as permitted by this agreement. Limited Warranty Dell warrants that the Software disks will be free from defects in materials and workmanship under normal from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the
  • Dell 720 | Owner's Manual - Page 72
    com | support.dell.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE
  • Dell 720 | Owner's Manual - Page 73
    or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are
  • Dell 720 | Owner's Manual - Page 74
    www.dell.com | support.dell.com Ship to: Model number: Supply voltage: Frequency: Current consumption: Output voltage: Output current: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.L. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F. 720 120/127
  • Dell 720 | Owner's Manual - Page 75
    multiple copies, 15 N nozzles, ink cartridge cleaning, 29 P Paper Setup tab, 15 photo cards loading, 19 photo paper loading, 19 photos printing, 21 postcards loading, 19 Print Layout tab, 15 Print Properties Paper Setup tab, 15 Print Layout tab, 15 Quality/Copies tab, 15 problems drives, 31 Index 75
  • Dell 720 | Owner's Manual - Page 76
    S safety information, 9 software Dell Printer Solution Center, 12 Print Properties, 14 specialty media cards, 19 envelopes, 18 glossy, 19 greeting cards, 19 index cards, 19 iron-on transfers, 19 photo cards, 19 photo paper, 19 postcards, 19 transparencies, 19 support contacting Dell, 37 W warranty
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www.dell.com/supplies | support.dell.com
Dell™ Photo Printer 720
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Maintenance and Troubleshooting