Dell 810 Owners Manual

Dell 810 Manual

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  • Dell 810 | Owners Manual - Page 1
    Dell™ PowerEdge™ R810 Hardware Owner's Manual Regulatory Model: E05S Regulatory Type: E05S001
  • Dell 810 | Owners Manual - Page 2
    CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc. Microsoft and Windows Server
  • Dell 810 | Owners Manual - Page 3
    LCD Panel Features 14 Home Screen 15 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns 17 Back-Panel Features and Indicators 18 Guidelines for Connecting External Devices 20 NIC Indicator Codes 20 Power Indicator Codes 21 LCD Status Messages 22 Viewing Status Messages 23 Removing
  • Dell 810 | Owners Manual - Page 4
    Screen 65 Boot Settings Screen 65 Integrated Devices Screen 66 PCI IRQ Assignments Screen 67 Serial Communication Screen 67 Embedded Server Management Screen 68 Power Management Screen 69 System Security Screen 70 Exit Screen 72 Entering the UEFI Boot Manager 72 Using the UEFI Boot
  • Dell 810 | Owners Manual - Page 5
    86 Installing a Hard-Drive Blank 87 Removing a Hard-Drive Carrier 87 Installing a Hard-Drive Carrier 89 Removing a Hard Drive From a Hard-Drive Carrier 90 Installing a Hard Drive Into a Hard-Drive Carrier 91 Optical Drive 91 Removing an Optical Drive 91 Installing an Optical Drive 93 Power
  • Dell 810 | Owners Manual - Page 6
    Removing a Power Supply 94 Installing a Power Supply 95 Removing the Power Supply Blank 96 Installing the Power Supply Blank 96 Cooling Shroud 96 Removing the Cooling Shroud 96 Installing the Cooling Shroud 97 Front-Chassis Assembly 98 Sliding the Front-Chassis Assembly 98 System Memory
  • Dell 810 | Owners Manual - Page 7
    a VFlash Media Card 128 Removing a VFlash Media Card 129 RAID Battery 129 Removing a RAID Battery 129 Installing the RAID Battery 130 Internal Dual SD Module (Optional 131 Removing the Internal Dual SD Module 131 Installing the Internal Dual SD Module 132 Processors 133 Removing a Processor
  • Dell 810 | Owners Manual - Page 8
    Panel Display Module 152 Removing the Control Panel Board 154 Installing the Control Panel Board 154 System Board Assembly 155 Removing the System Board Assembly. . . . . . 155 Installing the System Board Assembly 158 4 Troubleshooting Your System 161 Safety First-For You and Your System
  • Dell 810 | Owners Manual - Page 9
    the System Battery 166 Troubleshooting Power Supplies 167 Troubleshooting System Cooling Problems 167 Troubleshooting a Fan 168 Troubleshooting System Memory 169 Troubleshooting an Internal USB Key 171 Troubleshooting an SD Card 172 Troubleshooting an Optical Drive 173 Troubleshooting a Tape
  • Dell 810 | Owners Manual - Page 10
    and Results 183 6 Jumpers and Connectors 185 System Board Jumper 185 System Board Connectors 186 SAS Backplane Board Connectors 189 Power Distribution Board Connectors 190 Expansion-Card Riser-Board Components and PCIe Buses 191 Disabling a Forgotten Password 193 7 Getting Help 195
  • Dell 810 | Owners Manual - Page 11
    the System Event Log (SEL) and configuration of remote access to the system. For more information, see the iDRAC user documentation on the Dell Support website at support.dell.com/manuals. Enters the SAS Configuration Utility. For more information, see the SAS adapter documentation on the
  • Dell 810 | Owners Manual - Page 12
    display an image, depending on the amount of memory installed in the system. During this time, the LCD panel displays the following message: "System booting..." NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown
  • Dell 810 | Owners Manual - Page 13
    to troubleshoot software and device driver support personnel or by the operating system's documentation. Connect USB devices to the system. The ports are USB 2.0-compliant. Connects a monitor to the system. A slide-out panel for system information including the Express Service Tag, embedded NIC MAC
  • Dell 810 | Owners Manual - Page 14
    one of the buttons is pushed again. One optional slim-line SATA DVD-ROM drive or DVD-RW drive. NOTE: DVD devices are data only. Up to six 2.5", external hot-swappable SAS, SATA, or SSD hard drives LCD backlight is off and can be turned on by pressing the Select button on the LCD panel. The LCD
  • Dell 810 | Owners Manual - Page 15
    3 Right Moves the cursor forward in one-step increments. During message scrolling: • Press again to repeat the cycle. 4 System identification Turns the system ID mode on (LCD panel flashes blue) . Home Screen The Home screen displays user-configurable information about the system. This
  • Dell 810 | Owners Manual - Page 16
    LCD backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation message with an SEL entry. Select Simple to display LCD error messages in a simplified user-friendly description. See "LCD Status Messages" on page 22 for a list of messages
  • Dell 810 | Owners Manual - Page 17
    , IP, and Subnet (IPv6 does not have Subnet). Displays the MAC addresses for DRAC, iSCSIn, or NETn. Displays the name of the Host, Model, or User String for the system. Displays the Asset tag or the Service tag for the system. Displays the power output of the system in BTU/hr or Watts. The
  • Dell 810 | Owners Manual - Page 18
    all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time. Blinks green, amber, and off Drive predicted failure Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online
  • Dell 810 | Owners Manual - Page 19
    cm [9.5"] length). 1100 W power supplies. The identification buttons on the one of the buttons is pushed again. Lights blue during normal system operation. Lights amber when the system needs attention due to a problem. Connects the optional system status indicator assembly through the optional cable
  • Dell 810 | Owners Manual - Page 20
    • Turn off power to the system and external devices before attaching a new external device. Turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). • Ensure that the appropriate driver for the attached device has been installed on
  • Dell 810 | Owners Manual - Page 21
    problem with the power supply. • Alternating green and amber - When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply. Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed
  • Dell 810 | Owners Manual - Page 22
    Power Supply Status Indicator 1 1 power supply status indicator LCD Status Messages The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software
  • Dell 810 | Owners Manual - Page 23
    this task remotely, but you will lose the event history for the system. • Power cycle - Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds, reconnect the power cable, and restart the system. NOTE: The following LCD status messages are displayed in the
  • Dell 810 | Owners Manual - Page 24
    is either missing, bad, or unable to recharge due to thermal issues. Reseat the RAID battery connector. See "Installing the RAID Battery" on page 130 and "Troubleshooting System Cooling Problems" on page 167. E1216 3.3V Regulator failure. Reseat PCIe cards. 3.3 V voltage regulator failed. Remove
  • Dell 810 | Owners Manual - Page 25
    Failed. Reseat DIMMs. Reseat the memory modules. See "Troubleshooting System Memory" on page 169. If the problem persists, see "Getting Help" on page 195. E122E On-board regulator failed. Call support. One of the on-board voltage Remove AC power to the regulators failed. system for 10 seconds
  • Dell 810 | Owners Manual - Page 26
    and "Troubleshooting System Cooling Problems" on page 167. E1418 CPU # not detected. Check CPU is seated properly. Specified processor is Ensure that the specified missing or bad, and the processor is properly system is in an unsupported installed and is as per the configuration. supported
  • Dell 810 | Owners Manual - Page 27
    processors are installed as per the supported configuration. For more information on supported processor Guide. E141F CPU # protocol error. Power cycle AC. The system BIOS reported a Remove AC power to the processor protocol error. system for 10 seconds and restart the system. If the problem
  • Dell 810 | Owners Manual - Page 28
    its AC input. Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies" on page 167. E1620 Power Supply # (### W) AC power error. Check PSU cables. Specified power supply's AC Check the AC power input is outside the source for the
  • Dell 810 | Owners Manual - Page 29
    's Getting Started Guide. E1629 Power The system configuration required > requires more power than PSU wattage. the power supplies can Check PSU and provide, even with config. throttling. Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies
  • Dell 810 | Owners Manual - Page 30
    Corrective Actions E1710 I/O channel check error. Review & clear SEL. The system BIOS reported an I/O channel check. Check the SEL for more information and then clear the SEL. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page
  • Dell 810 | Owners Manual - Page 31
    SEL. fatal error in the system. clear the SEL. Remove AC power to the system for 10 seconds, and restart the system. If the problem persists, see "Getting Help" on page 195. E1716 Chipset IERR Bus ## Dev ## Function ##. Review & clear SEL. The system BIOS reported a Check the SEL for more
  • Dell 810 | Owners Manual - Page 32
    114. If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 195. E1810 Hard drive ## The specified hard drive fault. Review experienced a fault. & clear SEL. See "Troubleshooting a Hard Drive" on page 174. E1812 Hard drive ## The specified hard drive is
  • Dell 810 | Owners Manual - Page 33
    SAS cable B failure. Check connection. SAS cable B is missing or bad. Corrective Actions Reinstall the missing riser card(s). See "Installing Expansion-Card Riser 1" on page 121 and "Installing ExpansionCard Riser 2" on page 122. Reseat the internal dual SD module card. If the problem persists
  • Dell 810 | Owners Manual - Page 34
    . If the problem persists, replace cable. If the problem persists, see "Getting Help" on page 195. E2010 Memory not detected. Inspect DIMMs. No memory detected in the system. Install memory or reseat the memory modules. See "Installing Memory Modules" on page 105 or "Troubleshooting System Memory
  • Dell 810 | Owners Manual - Page 35
    the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 195. E2019 Parity error. Parity error. Power cycle AC. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 195. E201A SuperIO
  • Dell 810 | Owners Manual - Page 36
    Power cycle AC. System management interrupt (SMI) initialization failure. Remove AC power to the system for 10 seconds and restart the system. If the problem configuration. configur- ation. Review User Guide. Check screen for specific error messages. See "Troubleshooting System Memory" on page
  • Dell 810 | Owners Manual - Page 37
    Memory Module Installation Guidelines" on page 100. See "Getting Help" on page 195. E2110 Multibit Error on DIMM ##. Reseat DIMM. The memory module in slot "##" has had a multi-bit error (MBE). Reseat the memory module in its socket. If the problem persists, see "Troubleshooting System Memory
  • Dell 810 | Owners Manual - Page 38
    has too many AC errors. If the problem persists, see "Troubleshooting System Memory" on page 169. E2113 Mem mirror OFF on DIMM ## & ##. Power cycle AC. The system BIOS disabled memory mirroring because it has determined one half of the mirror has had too many errors. "## & ##" represents
  • Dell 810 | Owners Manual - Page 39
    "Troubleshooting but at least one more supply Power Supplies" on can fail before the system is page 167. at risk of shutting down. If the problem persists, see "Getting Help" on page 195. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on the Dell Support
  • Dell 810 | Owners Manual - Page 40
    messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message . Alert! iDRAC6 not responding. Power required may exceed PSU wattage. Alert! Continuing system boot accepts the risk that system may power down without warning. The iDRAC6 is
  • Dell 810 | Owners Manual - Page 41
    that supports node interleaving. Check other system messages for additional information for possible causes. For memory configuration information, see "General Memory Module Installation Guidelines" on page 100. If the problem persists, see "Troubleshooting System Memory" on page 169. Alert! Power
  • Dell 810 | Owners Manual - Page 42
    the BIOS update. If the problem persists, see "Getting Help" on page 195. Caution! NVRAM_CLR jumper is installed on system board NVRAM_CLR jumper is installed in the clear setting. CMOS set lower for check any other system power conservation. messages for possible causes. 42 About Your System
  • Dell 810 | Owners Manual - Page 43
    NICy: in BIOS. The Management management software or the OS NIC=, management tools. NIC settings. If a problem is Management indicated, see Shared NIC= "Troubleshooting a NIC" on
  • Dell 810 | Owners Manual - Page 44
    expansion card is installed in the dedicated storage controller slot. Remove the PCIe expansion card and install the integrated storage Keyboard cable connector is improperly connected or the keyboard is defective. Reseat the keyboard cable. If the problem persists, see "Troubleshooting a
  • Dell 810 | Owners Manual - Page 45
    Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup the memory module. See "Removing Memory Modules" on page 107 and "Installing Memory Modules" on page 105. Ensure that the memory module connectors and
  • Dell 810 | Owners Manual - Page 46
    in the first locked step pair. Corrective Actions Replace or reseat the memory module(s). See "Removing Memory Modules" on page 107 and "Installing Memory Modules" on page 105. Ensure that the memory module connectors are clean and supported memory modules are installed in a valid configuration
  • Dell 810 | Owners Manual - Page 47
    DIMM or remove the lockstep pair. DIMM mismatch: Locked step pairs do not DIMM Lockstep match. pair DIMM disabled. Please replace the lockstep pair with matching DIMM(s). Corrective Actions Ensure that the memory modules are installed in a valid configuration. See "General Memory Module
  • Dell 810 | Owners Manual - Page 48
    properly seated. memory module(s). See The memory module "Removing Memory connector may be exposed to Modules" on page 107 and dust. "Installing Memory Modules" on page 105. Faulty memory module. Ensure that the memory module connectors are clean. MemBIST error: DIMM Lockstep Pair
  • Dell 810 | Owners Manual - Page 49
    will run but with reduced functionality. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 100. If the problem persists, see "Troubleshooting System Memory" on page 169. Memory address line failure at address, read
  • Dell 810 | Owners Manual - Page 50
    value Faulty or improperly installed See "Troubleshooting System memory modules. Memory" on page 169. Memory set to minimum frequency. The memory frequency may If not an intentional setting, be intentionally set lower for check any other system power
  • Dell 810 | Owners Manual - Page 51
    device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or non-bootable USB key installed. Use a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting an Internal USB Key" on page 171, "Troubleshooting a USB Device" on page 162
  • Dell 810 | Owners Manual - Page 52
    on the disk, cables are properly or the requested sector is connected. See defective. "Troubleshooting a USB Device" on page 162, "Troubleshooting an Optical Drive" on page 173, or "Troubleshooting a Hard Drive" on page 174 for the appropriate drive(s) installed in your system. SATA
  • Dell 810 | Owners Manual - Page 53
    the USB medium or device. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" on page 162 or "Troubleshooting a Hard Drive" on page 174 for the appropriate drive(s) installed in your system. Shutdown failure General system error. See "Getting Help
  • Dell 810 | Owners Manual - Page 54
    and UEFI Boot Manager" on page 59. If the problem persists, replace the system battery. See "System Battery" on page 144. Timer chip Faulty system board. system restart after a TPM or TCM configuration command has been entered. User interaction is required to proceed. Enter I or M to proceed.
  • Dell 810 | Owners Manual - Page 55
    . support.dell.com. See the iDRAC6 user's guide for instructions on performing a field replacement of the flash memory. Unexpected interrupt in protected mode. Improperly seated memory modules or faulty keyboard/mouse controller chip. Reseat the memory modules. See "Troubleshooting System
  • Dell 810 | Owners Manual - Page 56
    warning, then the replaced component(s) are not supported with this power supply. See "Power Supplies" on page 94. The memory configuration is installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 100. If the problem persists, see "Troubleshooting System
  • Dell 810 | Owners Manual - Page 57
    page 171, and "Troubleshooting a Hard Drive" on page 174. Warning: QPI links operating in Slow Speed Mode. The processor has bent pins. Reseat the processors. See The processor is not properly "Removing a Processor" on seated on the processor page 134 and "Installing a socket. Processor" on
  • Dell 810 | Owners Manual - Page 58
    • The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications. • Dell systems management application documentation at support.dell.com/manuals provides information about installing and using the systems management software. • Any media that
  • Dell 810 | Owners Manual - Page 59
    at startup. NOTE: Operating systems must be UEFI-compatible (for example, Microsoft® Windows Server® 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. Using the System Setup Program and
  • Dell 810 | Owners Manual - Page 60
    Entering the System Setup Program 1 Turn on or restart your system. 2 Press immediately after you " on page 40 for an explanation of the message and suggestions for correcting errors. NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you
  • Dell 810 | Owners Manual - Page 61
    Settings Description Sets the time on the system's internal clock. Sets the date on the system's internal calendar. Displays information related to installed memory. See "Memory Settings Screen" on page 63. Displays information related to processors (speed, cache size, and so on). See "Processor
  • Dell 810 | Owners Manual - Page 62
    assigned to each of the integrated devices on the PCI bus, and any installed expansion card that requires an IRQ. See "PCI IRQ Assignments Screen" on page and to set a user-defined LCD string. See "Embedded Server Management Screen" on page 68. Enables you to manage power usage of the processor
  • Dell 810 | Owners Manual - Page 63
    if a keyboard is attached to the system. Enables the system to halt on errors during POST, which allows the user to observe events that may scroll by unnoticed during normal POST. The user can press to continue or to enter the System Setup program. CAUTION: When setting this option to
  • Dell 810 | Owners Manual - Page 64
    each processor core supports up to two logical processors. If this field is set to Enabled, the BIOS reports both logical processors. If set to Disabled, only one logical processor is monitored by the BIOS. Virtualization Technology (Disabled default) Enabled permits virtualization software to use
  • Dell 810 | Owners Manual - Page 65
    operating system supports Unified Extensible Firmware Interface, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. NOTE: Setting this field to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation Type
  • Dell 810 | Owners Manual - Page 66
    support allows the system to boot from the network. MAC Address Displays the MAC address for the integrated 10/100/1000 NIC. Capability Detected (Disabled default) Displays the NIC features of the LOM NIC hardware key. NOTE: Some LOM features may require the installation of an additional driver
  • Dell 810 | Owners Manual - Page 67
    the timer. Enables/disables the I/O Acceleration technology option. Enables/disables BIOS support for the Embedded Video Controller. PCI IRQ Assignments Screen Option Description Use the and keys to manually select an IRQ for a given device, or select Default to allow the
  • Dell 810 | Owners Manual - Page 68
    (Enabled default) Enables or disables BIOS console redirection when the operating system is loaded. Embedded Server Management Screen Option Front-Panel LCD Options User-Defined LCD String Description Options are User Defined String, Model Number, or None. If the LCD Home screen is set to an
  • Dell 810 | Owners Manual - Page 69
    Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance. In this setting, all processor performance information is passed
  • Dell 810 | Owners Manual - Page 70
    75 for more information. When Setup Password is assigned and this field is Locked, the system password cannot be changed or disabled at system start-up. See initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved). NOTE: This field is read-
  • Dell 810 | Owners Manual - Page 71
    returns to the last power state. On turns on the system after power is restored. Off allows the system to remain off after power is restored. Determines when the system restarts after power is restored. Options are Immediate, Random (a random value of 30 to 240 seconds), or a user-defined value of
  • Dell 810 | Owners Manual - Page 72
    UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft® Windows Server® 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the
  • Dell 810 | Owners Manual - Page 73
    . Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services (Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. Using the System Setup Program and UEFI
  • Dell 810 | Owners Manual - Page 74
    One-Time Boot From File Sets a one-time boot option not included in the boot option list. System Utilities Screen Option System Setup System Services -UEFI operating system, such as a bootable DOS media with diagnostics software. Restarts the system. System and Setup Password Features NOTE: For
  • Dell 810 | Owners Manual - Page 75
    If Password Status is Unlocked, you can change the system password. If Locked, you cannot change the system password. Disabling the password jumper on is not case-sensitive. Certain key combinations are invalid and if you enter one, the system beeps. To erase a character, press or the
  • Dell 810 | Owners Manual - Page 76
    >. 2 Type your password and press . To disable the password security: 1 Turn on or reboot your system by pressing . 2 Type your password and press . When Password Status is Locked, type the password and press when prompted at reboot. If an incorrect
  • Dell 810 | Owners Manual - Page 77
    . 2 Highlight Setup Password, press to access the setup password window. Press twice to clear the existing setup password. The setting is not case-sensitive. Certain key combinations are invalid and if you enter one, the system beeps. To erase a character, press or the
  • Dell 810 | Owners Manual - Page 78
    System Password is not Enabled and is not locked through the Password Status option, you can assign , press to access the setup password window. Press twice to clear the existing environment throughout the server's lifecycle. the Dell Support website at support.dell.com/manuals.
  • Dell 810 | Owners Manual - Page 79
    managed server. user privileges • View System Event Log (SEL) messages or clear messages from the log • Reset iDRAC6 settings to default For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications. Entering the iDRAC6 Configuration Utility 1 Turn
  • Dell 810 | Owners Manual - Page 80
    80 Using the System Setup Program and UEFI Boot Manager
  • Dell 810 | Owners Manual - Page 81
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 82
    1 cooling shroud 3 expansion-card riser 2 5 heat sinks (4) 7 hard drives (6) 9 optical drive (optional) 11 cooling fan assembly 5 6 2 power supply bays (2) 4 expansion-card riser 1 6 memory modules (32) 8 control panel 10 cooling fans (6) 12 internal dual SD module 82 Installing System Components
  • Dell 810 | Owners Manual - Page 83
    the bezel away from the system. See Figure 3-2. Figure 3-2. Removing and Installing the Front Bezel 3 12 1 release latch 3 front bezel 2 key lock Installing the Front Bezel 1 Hook the right end of the bezel onto the chassis. 2 Fit the free end of the bezel onto the system. 3 Secure the bezel with
  • Dell 810 | Owners Manual - Page 84
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 85
    Closing the System 1 2 3 1 latch 3 cover 2 latch release lock Closing the System 1 Place the cover onto the chassis and offset it slightly the cover into the closed position. 4 Rotate the latch release lock in the clockwise direction to secure the cover. Installing System Components 85
  • Dell 810 | Owners Manual - Page 86
    system cooling, all empty hard-drive bays must have drive blanks installed. 1 If installed, remove the front bezel. See "Removing the Front Bezel" on page 83. 2 Grasp the front of the hard-drive blank, press the release button and slide the blank out until it is free of the drive bay. See Figure
  • Dell 810 | Owners Manual - Page 87
    operating system supports hot-swap drive installation. See the documentation supplied with the operating system. 1 If installed, remove the front bezel. See "Removing the Front Bezel" on page 83. 2 From the management software, prepare the drive for removal. Wait until the hard-drive indicators on
  • Dell 810 | Owners Manual - Page 88
    online, the green activity/fault indicator flashes as the drive is powered down. When the drive indicators are off, the drive is ready for removal. 3 Press the release button. The hard-drive carrier handle lifts automatically. 4 Slide the hard-drive carrier out until it is free of the drive bay. See
  • Dell 810 | Owners Manual - Page 89
    hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable. CAUTION: Ensure that your operating system supports
  • Dell 810 | Owners Manual - Page 90
    a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See Figure 3-6. Figure 3-6. Removing or Installing a Hot-Swap Hard Drive Into a Hard-Drive Carrier 1 4 1 hard drive 3 SAS/SATA screw hole 2 3 2 hard
  • Dell 810 | Owners Manual - Page 91
    , or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 If installed, remove the front bezel. See "Removing the Front
  • Dell 810 | Owners Manual - Page 92
    outlet and turn the system on, including any attached peripherals. 10 If applicable, install the front bezel. See "Installing the Front Bezel" on page 83. Figure 3-7. Removing and Installing the Optical Drive 1 1 power/data cable 3 optical drive 2 3 2 release tab 92 Installing System Components
  • Dell 810 | Owners Manual - Page 93
    Installing an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing
  • Dell 810 | Owners Manual - Page 94
    Supplies Your system supports two 1100 W power supply modules. If two power supplies are installed, the second power supply provides hotswappable, power redundancy. In redundant mode, the system distributes the power load across both power supplies to maximize efficiency. When a power supply is
  • Dell 810 | Owners Manual - Page 95
    Figure 3-8. Removing and Installing a Power Supply 1 2 3 4 1 power supply 3 velcro strap 2 power supply handle 4 release tab Installing a Power Supply 1 Verify that the power supplies are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is
  • Dell 810 | Owners Manual - Page 96
    connecting the power cable, secure the cable with the Velcro strap. NOTE: When installing, hot-swapping, or hot-adding a new power supply in a system, allow several seconds for the system to recognize the power supply and determine its status. The power-supply status indicator turns green to signify
  • Dell 810 | Owners Manual - Page 97
    support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown
  • Dell 810 | Owners Manual - Page 98
    , ensure that all cables connected to the front-chassis assembly are free of obstructions. 4 If required, free the power/data cables from the chassis walls. 5 Press the release tabs inwards and slide the assembly forward and away from the chassis. See Figure 3-10. 98 Installing System Components
  • Dell 810 | Owners Manual - Page 99
    Figure 3-10. Front-Chassis Assembly 5 4 3 6 2 1 9 7 8 1 front-chassis assembly 3 USB cable 5 cable clamp 7 release tabs (2) 9 SAS cables (2) 2 control panel cable 4 SAS backplane power cable 6 RAID battery carrier 8 SATA cable To slide the front-chassis assembly back into the chassis: 1
  • Dell 810 | Owners Manual - Page 100
    power cables through the cable clamp, and the control panel cable along the chassis wall. See Figure 3-10. CAUTION: To prevent the memory modules from being damaged, ensure that all cables connected to the front-chassis assembly are free of obstructions. 4 Replace the cooling shroud. See "Installing
  • Dell 810 | Owners Manual - Page 101
    . For more information, see Table 3-2 and Table 3-3. Mirroring must be enabled in the System Setup program. In a mirrored configuration, the total available system memory is one-half of the total installed physical memory. NOTE: The system supports memory mirroring if all DIMM sockets are populated
  • Dell 810 | Owners Manual - Page 102
    , A3,A4, B3,B4, C3,C4, D3,D4, A5,A6, B5,B6, C5,C6, D5,D6, A7,A8 B7,B8 C7,C8 D7,D8 102 Installing System Components
  • Dell 810 | Owners Manual - Page 103
    ,D2, A3,A4, B3,B4, C3,C4, D3,D4, A5,A6, B5,B6, C5,C6, D5,D6, A7,A8 B7,B8 C7,C8 D7,D8 Installing System Components 103
  • Dell 810 | Owners Manual - Page 104
    (8) C5 (4) C6 (4) C7 (4) C8 (4) D1 (8) D3 (8) D2 (8) D4 (8) D5 (4) D6 (4) D7 (4) D8 (4) NOTE: All memory configurations listed in this table apply to 2/4 processor combinations and support sparing and mirroring modes. *Size of the DIMM in GB 104 Installing System Components
  • Dell 810 | Owners Manual - Page 105
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 106
    the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. 9 Press down on the memory module with your thumbs to lock the memory module into the socket. When the memory module is properly seated in the socket
  • Dell 810 | Owners Manual - Page 107
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 108
    install the front bezel. See "Installing the Front Bezel" on page 83. 10 Close the system. See "Closing the System" on page 85. 11 Reconnect the system and peripherals to their power sources, and turn a problem with a particular fan, the fan number is referenced by the system's management software,
  • Dell 810 | Owners Manual - Page 109
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 110
    or installing cooling troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
  • Dell 810 | Owners Manual - Page 111
    1 2 3 1 release levers (2) 3 slots (2) 2 fan assembly Installing the Cooling Fan Assembly 1 Orient the cooling fan assembly in the appropriate system and lower the blue release levers to lock it in place. 4 Close the system. See "Closing the System" on page 85. Installing System Components 111
  • Dell 810 | Owners Manual - Page 112
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 113
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 114
    the system on, including any attached peripherals. Expansion Cards and Expansion-Card Risers Expansion Card Installation Guidelines Your system supports up to six Generation 2 PCIe expansion cards installed in connectors on the system board and two expansion-card risers. To locate the expansion
  • Dell 810 | Owners Manual - Page 115
    proper cooling, only two out of the six expansion cards can have a power consumption greater than 15 W (up to 25 W maximum), not including the integrated storage controller. Table 3-4 provides a guide for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards
  • Dell 810 | Owners Manual - Page 116
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 117
    connector firmly into the expansion-card connector until the card is fully seated. 8 Slide the expansion-card latch into position. See Figure 3-16. Figure 3-16. Installing and Removing an Expansion Card 1 3 2 1 expansion-card latch 3 expansion-card connector 2 expansion card 9 Connect the
  • Dell 810 | Owners Manual - Page 118
    and turn the system on, including any attached peripherals. 12 Install any device drivers required for the card as described in the documentation for the card. Removing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting
  • Dell 810 | Owners Manual - Page 119
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions 4 If installed, remove
  • Dell 810 | Owners Manual - Page 120
    3-17. Installing or Removing Expansion-Card Riser 1 3 2 1 5 4 6 8 7 1 blue tab 3 integrated storage controller card connector 5 expansion-card slot 2 7 riser 1 connector on system board 2 expansion-card riser 1 4 expansion-card slot 1 6 riser guide pin 8 riser guide 120 Installing System
  • Dell 810 | Owners Manual - Page 121
    on page 128. 4 If applicable, reinstall the expansion card(s). See "Installing an Expansion Card" on page 116. 5 Close the system. See "Closing the System" on page 85. 6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Removing Expansion-Card
  • Dell 810 | Owners Manual - Page 122
    pins (2) 2 expansion-card slot 5 4 riser 2 connector on system board 6 expansion-card slot 6 Installing Expansion-Card Riser 2 1 Align the expansion-card riser with the riser guide pins on the system board and the slot on the chassis. See Figure 3-17. 2 Lower the expansion-card riser into place
  • Dell 810 | Owners Manual - Page 123
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 124
    . See "Closing the System" on page 85. 7 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 8 Enter the iDRAC6 configuration utility and set up the Ethernet mode. See "iDRAC6 Configuration Utility" on page 79. 124 Installing System Components
  • Dell 810 | Owners Manual - Page 125
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 126
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 127
    Figure 3-20. Installing the Integrated Storage Controller Card 1 2 3 6 5 4 1 expansion card riser 1 3 SAS data cables (2) 5 alignment guides (2) 2 SAS data cable connectors (2) 4 integrated storage controller card 6 integrated storage controller card connector Installing System Components 127
  • Dell 810 | Owners Manual - Page 128
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 129
    RAID Battery 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 84. 3 If required, free the power/data cables from the chassis walls. 4 Press the tab on the RAID battery cable connector
  • Dell 810 | Owners Manual - Page 130
    4 If applicable, connect the battery cable to the connector on the storage card. 5 Route the power/data cables along the chassis wall. See step 2 and step 3 of "Sliding the Front-Chassis Assembly" on page 98. 6 Close the system. See "Closing the System" on page 85. 130 Installing System Components
  • Dell 810 | Owners Manual - Page 131
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 132
    dual SD module 5 latch release tab 7 power cable 2 SD card slot 2 4 SD card slot 1 6 cable connector Installing the Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your
  • Dell 810 | Owners Manual - Page 133
    module cable to supports one-, two- and four-processor configurations. In one- or two-processor configurations, processors are installed in sockets 1 and 2, and FlexMem Bridges are installed installing a FlexMem Bridge, see "Installing a FlexMem Bridge" on page 141. Table 3-5 provides a guide for one
  • Dell 810 | Owners Manual - Page 134
    BIOS version from support.dell.com and follow the instructions included in the compressed download file to install the update on your system. 2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. When disconnected from AC power, press and
  • Dell 810 | Owners Manual - Page 135
    Figure 3-23. Installing and Removing the Heat Sink 1 2 1 heat sink 2 release levers (2) Installing System Components 135
  • Dell 810 | Owners Manual - Page 136
    can spring up suddenly if not firmly grasped. 9 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position by pushing down and pulling out from under the tab. Rotate the lever 90 degrees upward until the processor is released from the socket
  • Dell 810 | Owners Manual - Page 137
    Figure 3-24. Removing and Installing a Processor 7 6 1 2 3 4 5 1 processor 3 socket keys (2) 5 ZIF socket 7 pin 1 indicators (2) 2 notches in processor (2) 4 processor shield 6 socket- the release lever up so that the socket is ready for the new processor. Installing System Components 137
  • Dell 810 | Owners Manual - Page 138
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 139
    level. See Figure 3-24. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Installing System Components 139
  • Dell 810 | Owners Manual - Page 140
    installing a processor that consumes additional power. The new heat sink may not appear different than the original one; however, it has improved thermal dissipation specifications and must be used. a Using a clean lint-free peripherals to their electrical outlets, and turn on the system. 15 Press <
  • Dell 810 | Owners Manual - Page 141
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 142
    your system and peripherals to their electrical outlets, and turn on the system. Figure 3-26. Removing and Installing a FlexMem Bridge 1 2 3 6 1 FlexMem Bridge 3 socket key (2) 5 ZIF socket 4 5 2 notch in FlexMem Bridge 4 processor shield 6 socket-release lever 142 Installing System Components
  • Dell 810 | Owners Manual - Page 143
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions been powered down. locked
  • Dell 810 | Owners Manual - Page 144
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 145
    Storage Controller Card" on page 126. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 5 To remove the battery, support the battery connector by pressing down firmly on the positive side of the connector. 6 Lift
  • Dell 810 | Owners Manual - Page 146
    , or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 If installed, remove the front bezel. See "Removing the Front
  • Dell 810 | Owners Manual - Page 147
    on the hard-drive housing and slide the backplane upwards. 9 Pull the backplane away from the system until the securing slots on the backplane are free from the tabs on the front-chassis assembly. Figure 3-28. Removing and Installing a SAS Backplane 1 2 3 4 5 7 6 1 power cable 3 SAS A cable
  • Dell 810 | Owners Manual - Page 148
    3-28. 5 If applicable, connect the power/data cable to the optical drive. See "Installing an Optical Drive" on page 93. 6 Install the hard drives in their original locations. See "Installing a HardDrive Carrier" on page 89. 7 If required, route the power/data cables along the chassis wall. See step
  • Dell 810 | Owners Manual - Page 149
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 150
    Figure 3-29. Power Distribution Board 1 5 2 3 4 1 power distribution board 3 securing slot 5 power distribution board connector 2 release tab 4 power cable 150 Installing System Components
  • Dell 810 | Owners Manual - Page 151
    I/O board: a Align the guide pins on one half of the connector with the slots on the other half of the connector. See Figure 3-29. b Push the release levers inward until they lock into position. See Figure 3-29. 5 Connect the cable to the power distribution board. 6 Install the cooling fan assembly
  • Dell 810 | Owners Manual - Page 152
    , or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 If installed, remove the front bezel. See "Removing the Front
  • Dell 810 | Owners Manual - Page 153
    the front bezel. See "Installing the Front Bezel" on page 83. Figure 3-30. Removing and Installing the Control Panel Display Module 1 2 3 4 5 1 T8 Torx screw 3 display module cable 5 power cable 7 control panel board 6 7 8 2 T10 Torx screw (3) 4 control panel cable 6 USB connector 8 display
  • Dell 810 | Owners Manual - Page 154
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 155
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 156
    the front of the system to free the guide pins on one half of the connector from the slots on the other half of the connector. NOTE: The power distribution board connector disengages from the processor board when the processor board is separated from the I/O board. 156 Installing System Components
  • Dell 810 | Owners Manual - Page 157
    the I/O board forward and out of the chassis. Figure 3-31. Removing and Installing the System Board 2 1 3 4 10 9 8 1 heat-sink release lever 3 release pin 5 tab 7 guide pins (2) 9 processor board 5 6 7 2 power distribution board 4 I/O board 6 high-speed connector 8 release levers (2) 10 handle
  • Dell 810 | Owners Manual - Page 158
    processor board backward so that the guide pins on one half of the high-speed connector battery carrier. See Figure 3-21. 13 Replace the RAID battery. See "Installing the RAID Battery" on page 130. 14 Replace the cable clamp. See Figure 3-10. 15 Install the cooling fan assembly. See "Installing
  • Dell 810 | Owners Manual - Page 159
    assembly, SAS backplane, control panel board, and the optical drive. 21 Route the power/data cables along the chassis wall. See step 2 and step 3 of "Sliding the Front-Chassis Assembly" on page 98. 22 Replace the cooling shroud. See "Installing the Cooling Shroud" on page 97. 23 Close the system
  • Dell 810 | Owners Manual - Page 160
    160 Installing System Components
  • Dell 810 | Owners Manual - Page 161
    service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting boot to the same boot mode in which you installed the operating system. See "Using the System Setup
  • Dell 810 | Owners Manual - Page 162
    Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 If two monitors are attached to the system, disconnect one monitor. The system supports only one monitor attached to either the front or
  • Dell 810 | Owners Manual - Page 163
    power on each USB device one at a time. 5 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page 195. Troubleshooting a Serial I/O Device 1 Turn
  • Dell 810 | Owners Manual - Page 164
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 165
    product. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 84. 3 Ensure that the following components are properly installed: • Hard drives • Cooling fan assembly • SD cards Troubleshooting Your
  • Dell 810 | Owners Manual - Page 166
    iDRAC6 Enterprise card • Power supplies • Processors and heat sinks 4 Ensure that all cables are properly connected. 5 problem may be caused by software rather than by a defective battery. If the problem is not resolved by replacing the battery, see "Getting Help" on page 195. 166 Troubleshooting
  • Dell 810 | Owners Manual - Page 167
    indicator turns green to signify that the power supply is functioning properly. If the problem persists, replace the faulty power supply. 3 If the problem persists, see "Getting Help" on page 195. Troubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service
  • Dell 810 | Owners Manual - Page 168
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 169
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 170
    the diagnostic indicators on the front of the system. 18 If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been checked, see "Getting Help" on page 195. 170 Troubleshooting Your System
  • Dell 810 | Owners Manual - Page 171
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 172
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 173
    that a power cable is properly connected to the drive. 9 Close the system. See "Closing the System" on page 85. 10 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 195. Troubleshooting Your
  • Dell 810 | Owners Manual - Page 174
    : When troubleshooting a tape drive, see the tape drive documentation at support.dell.com/manuals or the documentation that shipped with the drive. 1 Ensure that the tape drive is turned on. 2 Try using a different tape cartridge. 3 Ensure that the device drivers for the tape drive are installed and
  • Dell 810 | Owners Manual - Page 175
    RAID array. c Take the hard drive offline and reseat the drive. See "Removing a Hard-Drive Carrier" on page 87. d Exit the configuration utility and allow the system to boot to the operating system. 4 Ensure that the required device drivers for your controller card are installed and are configured
  • Dell 810 | Owners Manual - Page 176
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 177
    or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation for your
  • Dell 810 | Owners Manual - Page 178
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell 810 | Owners Manual - Page 179
    turn on the system and attached peripherals. 9 Run the appropriate online diagnostic test. If your system only has one processor and a problem Removing a Processor" on page 134. 14 Install the cooling fan assembly. See "Installing the Cooling Fan Assembly" on page 111. Troubleshooting Your System 179
  • Dell 810 | Owners Manual - Page 180
    installing and testing each processor in the processor 1 slot until you determine the faulty processor, and then replace the faulty processor. If you have tested all the processors and the problem persists, the system board is faulty. See "Getting Help" on page 195. 180 Troubleshooting Your
  • Dell 810 | Owners Manual - Page 181
    as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. If you are unable to identify the problem using the online diagnostics, then use the embedded system diagnostics. The files required to run the online diagnostics for systems running supported Microsoft® Windows
  • Dell 810 | Owners Manual - Page 182
    system diagnostics to help identify the problem. Running the Embedded System Diagnostics The Click the testing option in the Main Menu window. Testing Option Express Test Extended Test Custom This option runs device tests that do not require user interaction. Performs a more thorough check of the
  • Dell 810 | Owners Manual - Page 183
    device. • Non-Interactive Tests Only - Runs only tests that require no user intervention. • Quick Tests Only - Runs only the quick tests on the You cannot save the file to a hard drive. Viewing Information and Results The following tabs in the Customize window provide information about the test and
  • Dell 810 | Owners Manual - Page 184
    • Configuration - Displays basic configuration information about the currently selected device. • Parameters - Displays parameters that you can set for the test. 184 Running the System Diagnostics
  • Dell 810 | Owners Manual - Page 185
    default) The password feature is enabled (pins 2-4) The password feature is disabled, and iDRAC6 local access is unlocked at the next AC power cycle (pins 4-6) NVRAM_CLR (default) The configuration settings are retained at system boot (pins 3-5) The configuration settings are cleared at the next
  • Dell 810 | Owners Manual - Page 186
    System Board Connectors Figure 6-1. System Board Connectors 12 3 32 31 30 4 5 29 6 7 28 8 27 9 26 10 25 11 24 12 23 13 22 14 21 15 20 19 16 18 17 186 Jumpers and Connectors
  • Dell 810 | Owners Manual - Page 187
    clear jumper 5 MASER CONN iDRAC6 Express card connector 6 Center PCIE_G2_X8 Expansion-card riser 1 connector 7 ISCSI KEY NIC hardware key 8 BATTERY Battery socket 9 SATA SATA signal connector 10 FAN5 System cooling fan 5 connector 11 FAN6 System cooling fan 6 connector 12 CPU2
  • Dell 810 | Owners Manual - Page 188
    module slot A7 Memory module slot A3 (white release lever) Memory module slot A5 Memory module slot A1 (white release lever) Backplane power, SATA DVD power, and front panel USB connector Memory module slot A8 Memory module slot A4 (white release lever) Memory module slot A6 Memory module slot
  • Dell 810 | Owners Manual - Page 189
    Expansion-card riser 2 connector SAS Backplane Board Connectors Figure 6-2. SAS Backplane Board Connectors 1 6 5 2 3 4 1 power connector 3 SAS B connector 5 hard-drive connectors 2-3 2 SAS A connector 4 hard-drive connectors 4-5 6 hard-drive connectors 0-1 Jumpers and Connectors 189
  • Dell 810 | Owners Manual - Page 190
    Power Distribution Board Connectors Figure 6-3. Power Distribution Board Connectors 1 2 3 1 power supply connectors (2) 3 mixed signal connector 2 12-pin power cable connector 190 Jumpers and Connectors
  • Dell 810 | Owners Manual - Page 191
    Expansion-Card Riser-Board Components and PCIe Buses Figure 6-4. PCIe Expansion-Card Riser 1 Components 1 2 3 1 slot 1 PCIe - x8 link expansion slot (24.13 cm [9.5"] length) 3 integrated storage controller card connector 2 slot 2 PCIe - x4 link expansion slot (low-profile 24.13 cm [9.5"] maximum
  • Dell 810 | Owners Manual - Page 192
    Figure 6-5. PCIe Expansion-Card Riser 2 Components 1 2 3 1 slot 5 PCIe - x8 link expansion slot (24.13 cm [9.5"] length) 3 chassis intrusion switch 2 slot 6 PCIe - x8 link expansion slot (24.13 cm [9.5"] length) 192 Jumpers and Connectors
  • Dell 810 | Owners Manual - Page 193
    The system's software security features include Electrostatic Discharge" in the safety instructions that came with the system. 1 Turn off the system, including any , before you assign a new system and/or setup password, you must install the jumper plug. NOTE: If you assign a new system and/or
  • Dell 810 | Owners Manual - Page 194
    194 Jumpers and Connectors
  • Dell 810 | Owners Manual - Page 195
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell 810 | Owners Manual - Page 196
    196 Getting Help
  • Dell 810 | Owners Manual - Page 197
    , 166 battery troubleshooting the RAID card battery, 176 battery (system) replacing, 144 blank hard drive, 86 power supply, 96 C cabling optical drive, 91 CD drive troubleshooting, 173 CD/DVD drive See optical drive. chassis intrusion switch, 192 connectors USB, 12, 18 video, 12, 18 contacting Dell
  • Dell 810 | Owners Manual - Page 198
    card installation, 114 memory installation, 100 H hard drive drive carrier, 90 installing, 89 removing, 87 troubleshooting, 174 heat sink, 135 hot-plug hard drives, 86 I iDRAC card installing, 123 iDRAC Configuration Utility, 79 indicators front-panel, 12 NIC, 20 power, 12, 21 installing expansion
  • Dell 810 | Owners Manual - Page 199
    N NIC indicators, 20 NIC TOE, 113 NICs troubleshooting, 163 O optical drive installing, 91 options system setup, 61 P password disabling, 193 setup, 77 system, 75 phone numbers, 195 POST accessing system features, 11 power indicators, 12, 21 power supplies indicators, 21 removing, 94 replacing, 95
  • Dell 810 | Owners Manual - Page 200
    a drive carrier, 90 hard drives, 87 memory modules, 107 power supply, 94 power supply blank, 96 processor, 134 SAS backplane board, 146 SAS controller, 126 system board, 155 Removing the Processor Board, 155 replacing power supply, 95 system battery, 144 S safety, 161 SAS backplane board installing
  • Dell 810 | Owners Manual - Page 201
    numbers, 195 TPM security, 70 troubleshooting battery, 166 CD drive, 173 cooling fans, 168 damaged system, 165 expansion card, 177 external connections, 161 hard drive, 174 internal USB key, 171-172 keyboard, 162 memory, 169 microprocessors, 178 NIC, 163 power supplies, 167 SAS RAID controller
  • Dell 810 | Owners Manual - Page 202
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Dell™ PowerEdge™ R810
Hardware Owner’s
Manual
Regulatory Model: E05S
Regulatory Type: E05S001