Dell 962 All In One Photo Printer User's Guide

Dell 962 All In One Photo Printer Manual

Dell 962 All In One Photo Printer manual content summary:

  • Dell 962 All In One Photo Printer | User's Guide - Page 1
    Dell™ Photo All-In-One Printer 962 User's Guide Click the links to the left for information on the features and operation of your printer. For information on other documentation included with your printer, see Finding Information. To order ink or supplies from Dell: 1. Double-click the icon on your
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    What are you looking for? Drivers for my printer My User's Guide Find it here Drivers and Utilities CD Safety information How to set up and use my printer Warranty information Documentation and drivers are already installed on your computer when purchased from Dell at the same time as your
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    How to use Windows XP Documentation for my printer Windows XP Help and Support Center 1. Click Start Help and Support. 2. Type a word or phrase that describes your problem and click the arrow icon. 3. Click the topic that describes your problem. 4. Follow the instructions on the screen
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    About Your Printer Understanding the Printer Parts Setting Up Your Printer Understanding the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper Understanding the Printer Parts
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    out to extend it. 9 Supplies To order ink cartridges or paper, visit www.dell.com/supplies. Reorder Label 10 Express Service Code Identify your printer when you use support.dell.com or contact technical support. Enter the Express Service Code to direct your call when contacting technical
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    Up Your Printer NOTE: The Dell Photo All-In-One Printer 962 supports Microsoft® Windows® 2000 and Windows XP. To set up your printer, follow the steps on your Setting Up Your Printer poster. If you encounter problems during setup, see Troubleshooting. NOTE: The Dell Photo AIO Printer 962 is an
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    can use the Dell Photo AIO Printer 962 to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents quickly. You do need to connect your printer to a computer
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    change settings using the Menu, Select, and < > buttons; and initiate a scan, copy, or fax using one of the start buttons. The display features: Printer status Messages Menus Number Part: 1 Power 2 Fax LED 3 Scan LED 4 Copy LED 5 Number of Copies 6 Reduce/Enlarge 7 LCD (Liquid Crystal
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    is lit. 14 Quality You can: Select from the following copy qualities: Draft, Normal, or Photo. Select a fax resolution: Standard, Fine, Superfine, or Ultrafine. Select a scan resolution when the printer is connected to a computer. 15 Lighter/Darker To lighten or darken a copy or received fax
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    See this section for help accessing the Scan, Copy, Fax, and Advanced Fax mode menu items. Selecting Scan Mode Menu Items 1. On the operator panel, press the Mode button repeatedly until Scan is selected. 2. Press Menu repeatedly until the menu heading you want appears on the display. 3. Press < or
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    you printed is not satisfactory. Select a time to begin reducing power: After 30 min (default) After 60 min After 6 hours Never Immediately After 10 min Select when you want your All-In-One to return to the default settings: After 2 min (default) Never Set your
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    From this menu: You can: Blank Paper Size Specify the size of the paper loaded in the paper tray: Letter (default) Legal B5 A4 A5 A6 3x5 4x6 L 2L
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    see the Dell All-In-One Center. Specify the type of paper loaded in the paper tray: Auto Detect (default) Plain Coated Photo Transparency are: Maintenance Power Save Low (default) High Off Align Cartridges Clean Cartridges Print Test Page Select a time to begin reducing power: After 30 min
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    Settings Set Defaults Language Select when you want your All-In-One to return to the default settings: After 2 min ( purchase a digital line filter. Contact your Internet Service Provider for more details. If you are using fax software to fax, the printer must be connected to a computer with a USB
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    volume, fax quality, and redial attempts) Select how a fax is received. When the Auto Answer light on the operator panel is on, the All-In-One will receive a fax automatically: After 1 ring After 2 rings After 3 rings (default)
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    Auto Answer light is off, receive the fax manually by pressing DELL# (3355#) on the keypad. Enter a specific Dial Off Low (default) High Turn the All-In-One speaker volume (affects All-In-One fax sounds) to: Off Low (default) High Make the supported by fax has been selected through the copy menu.
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    the type of paper loaded in the paper tray: Auto Detect (default): optimizes the setting according to the type of paper loaded. Plain Coated Photo Transparency Fax Forward Turn this feature Off (default). Enter a number to Forward the fax to. Print&Forward the fax. Advanced Fax Press Select to
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    From this Advanced Fax option: Redial Attempts Redial Interval You can select: The number of times you want the machine to try again if your fax does not go through: 0 times 1 time 2 times (default) 3 times 4 times 5 times The time the machine waits before attempting a fax call again: 1 minute 2
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    Pattern Try to fit (default) Two pages On (default) - the All-In-One automatically inserts the time, date, and page number at the bottom of each You can choose distinctive rings if they are available from your local telephone service. If they are not available, select Any. None (default) Create
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    21,600 19,200 16,800 14,400 12,000 9,600 7,200 4,800 2,400 On (default) Off NOTE: Turn error correction off if you have trouble sending a fax to an older fax machine. Select a language for all display text. Denmark Ecuador Egypt Emirates (UAE) Estonia Finland France Germany Greece Guam Hong
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    Off (default) Audio on Print T.30 signals report Both audio and report NOTE: This feature is intended for advanced troubleshooting only. Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types: Plain Transparency Glossy
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    one of these paper types, the printer detects the paper type and automatically adjusts the Quality/Speed settings. Paper type Quality/Speed settings Black and Photo and Color Color Cartridges Cartridges Installed Installed Plain Normal Photo Transparency Normal Photo Glossy/photo Photo
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    the automatic paper type sensor for all print jobs: 1. In Windows XP, click Start Control Panel Printers and Other Hardware Printers and Faxes. In Windows 2000, click Start Settings Printers. 2. Right-click the printer icon. 3. Click Printing Preferences. 4. Click the Quality/Copies tab. 5. Click
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    2. 3. Squeeze and slide the paper guides to rest against the left and right edges and bottom of the paper. NOTE: Do not force the paper into the printer. 4. Lower the paper exit tray. 5. Extend the paper exit tray stop to catch paper as it exits the printer.
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    information on print media guidelines, see Print Media Guidelines for the Paper Support. Load an Original Document Into the ADF You can load up to 50 sheets see Paper Guidelines for the ADF. NOTE: Do not load postcards, photo cards, photo paper, or small images in the ADF. Place these items on the
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    To get a copy with landscape (horizontal) orientation: 3. Close the top cover.
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    Faxing Printing Printing a Document 1. Turn on your computer and printer, and make sure they are connected. 2. Load paper with on the program). Printing Collated Copies of Your Document When your printer is attached to your computer, you can print black and white or color collated copies. To print
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    Support. 2. Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see Replacing Ink Cartridges photos from sticking together or smudging, remove each photo after it exits the printer. NOTE: Before placing your prints in a nonadhesive photo
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    facing down. For more information, see Print Media Guidelines for the Paper Support. 2. Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see Replacing Ink Cartridges 3. With your document open, click File Print. 4. To customize your print
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    you have paper loaded in the paper support. For help, see Load Plain Paper Into the Paper Support. 2. With your document open, stack of banner paper (20 sheets or less) in front of the printer, and feed in the first sheet. 2. With your document open, instructions on your screen. 6. Click OK. 7. 8.
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    the available projects or click See more printing ideas. 4. Follow the instructions on the screen to complete your project. Copying To make copies, you can use the printer operator panel or your computer. For easy one-touch color or black and white copies, press Color or Black on the operator panel
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    or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. The Dell All-In-One Center appears. 7. Select Photos Using the Operator Panel 1. Load photo paper. For more information, see Print Media Guidelines for the Paper Support. 2. Open the top cover. 3. Place the photo
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    Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. The Dell All-In-One Center appears. 5. Click Preview Now printer without a computer, you can print collated copies: 1. Load paper in the paper support. For help, see Load Plain Paper Into the Paper Support
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    to process with Best quality or Best speed. Reduce the background noise on your color document. 6. When you finish customizing your copy settings, click OK, and then click Copy Now. Scanning You can use your printer to scan using the operator panel or the printer software. Using the Operator
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    , click Scan Now. Scanning Photos 1. Turn on your computer and printer, and make sure they are connected. 2. Load your original document. For help, see Placing Your Original Document on the Scanner Glass. 3. Press Scan on the operator panel. The Dell All-In-One Center appears. 4. Click Preview Now
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    window) appears in red, you do not have the system resources available to perform the scan at the resolution or size you have selected. To correct this problem 2. Make sure your computer and printer are on. 3. Load your original All-In-One Main Page. For help, see Using the Dell All-In-One Center. 9.
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    software. This software is located on a separate CD. 1. Load your original document. For help, see Load an Original Document Into the ADF or Placing Your Original Document on the Scanner Glass. 2. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center
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    Images With most graphics programs, you can customize your image. 1. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. The Dell All-In-One Center appears. 2. From the Send scanned image to drop-down menu, select your scan destination. 3. Click Scan
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    Scanner Glass. 2. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. The Dell All-In-One Center appears. 3. Click Preview Now. NOTE: If the size of the scan (found in the lower right of the preview window) appears in red, you do not have the system
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    2. 3. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. The Dell All-In-One Center appears. 4. Click Preview Now. NOTE: If the size of the scan (found in the lower right of the preview window) appears in red, you do not have the system resources
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    Connecting directly to a telephone wall jack Connect a phone cord from the LINE connector ( - right side connector) on the printer to the telephone wall jack. 1. Connect one end of the phone cord to the LINE connector ( - right side connector) of the printer. 2. Connect the other end of the phone
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    from the telephone to the PHONE jack connector ( - left side connector) on the printer. Connecting to an answering machine 1. Connect a phone cord from the LINE connector ( - right side connector) on the printer to the telephone wall jack. 2. Remove the protective plug from the PHONE jack connector
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    (DSL)? DSL delivers digital data to a computer through a telephone line. Your Dell Photo AIO Printer 962 is designed to work with analog data. If you are faxing over a telephone line connected to a DSL modem, install a DSL filter to avoid interference with the analog fax modem signal. 1. Connect
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    NOTE: ISDN (integrated services digital network) and cable modems are not fax modems and are not supported for faxing. Send a Fax 1. Make sure your printer is on and an active telephone line is connected to the LINE connector ( right side connector) on the printer. 2. Load your document on the
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    phone lines to one wall jack. What if I Have a Digital Subscriber Line (DSL)? DSL delivers digital data to a computer through a telephone line. Your Dell Photo AIO Printer 962 is designed to work with analog data. If you are faxing over a telephone line connected to a DSL modem, install a DSL filter
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    Setup Utility if you want to configure the printer modem for your specific faxing needs. 1. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. 2. From the Dell All-In-One Center, click the Maintain/Troubleshoot tab, and then click Display the
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    Printer -tone, Behind a PBX). Enter a dialing prefix. Choose how (manually, if fax tones are detected, or after a certain amount of Dell All-In-One Center to first scan a document to a file, and then use Fax Console or Fax Service Management to print the file to fax. Install Fax Console (Windows XP
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    Select Manual answer Dell Photo AIO Printer 962. e. To create an archive copy of each fax, click to select Store a copy in a folder, and then use the Browse button to select the desired archive location. 6. Click Next, confirm your settings, and click Finish. Configure Fax Service Management (Windows
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    Load an Original Document Into the ADF. 3. Click Start All Programs (or Programs) Dell Printers Dell Photo AIO Printer 962 Dell All-In-One Center. 4. Place the document you want to fax face down under the lid of the printer. 5. Select File from the Scan drop-down menu. 6. Save your file to a desired
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    modem to answer all phone calls, in which case you may not receive voice mail. View Sent and Received Faxes Using Fax Console or Fax Service Management NOTE: Only faxes sent and received by Fax Console can be seen by Fax Console. 1. Click Start All Programs (or Programs) Accessories Communications
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    the display. Create a Speed Dial List From the Computer 1. Click Start All Programs (or Programs) Dell Printers Dell Photo AIO Printer 962 Printer Setup Utility. 2. Click the Speed Dial tab. 3. Follow the instructions on the Speed Dial tab to add a new number to your speed dial list. Create a Group
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    black and white, or press Color to send your fax as a color fax. Manually Dialing a Fax While Listening to a Telephone Line (On Hook Dial) 1. Press 2. Press Menu repeatedly until On Hook Dial appears. 3. Press Select to make the printer go off hook. 4. Enter the number to which you want to send a fax
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    phone number, press 2. 9. Press Menu until BLOCKED FAXES appears on the display. 10. Press > until On appears on the display, and then press Select. Your printer will no longer accept faxes from the fax numbers you entered.
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    can only print black and white, or if you are faxing a high-resolution document to a fax machine that prints at a lower resolution, the Dell Photo AIO 962 can automatically adjust the fax you send. To turn on Auto Fax Convert: 1. On the operator panel, press Mode repeatedly until Fax is selected
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    Using the Dell Printer Solution Center Using the Dell All-In-One Center Using Printing Preferences Using Dell Picture Studio v2.0 The printer software includes: Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) Dell All-In-One Center (for scanning
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    Dell Photo AIO Printer 962 Dell Printer Solution Center. Using the Dell All-In-One Center The Dell All-In-One Center allows you to: Scan, copy, fax, and perform creative tasks. Select where you want to send the scanned image. Select the quantity and color of your copies. Access troubleshooting
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    a photo editor. Select a portion of the preview image to scan. View an image of what will be printed or copied. For more information about the Dell All-In-One Center, click Help in the Dell All-In-One Center. Using Printing Preferences Printing Preferences allows you to change the various printer
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    separately) installed. Multiple Copies - Customize how the printer prints several photocopies of a single print job: Collated, Normal, or Print Last Page First. Print Color Images in Black and White - Print your color images in black and white to save the ink in your color ink cartridge. Paper
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    Click Start Programs Dell Picture Studio v2.0 Paint Shop Photo Album 4 Paint Shop Photo Album Dell Picture Studio Home Click Start Programs Dell Picture Studio v2.0 Dell Picture Studio Home Dell.Shutterfly.com - Online Print Service Click Start Programs Dell Picture Studio v2.0 Dell.Shutterfly.com
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    INSTRUCTIONS" in your Owner's Manual. Dell ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone. To order by phone, see "Ordering Ink Cartridges and Supplies" in your Owner's Manual. Dell recommends Dell ink cartridges for your printer
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    Remove the old ink cartridges. 5. Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. NOTE: The
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    7. Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier. 8. Snap each lid closed. 9.
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    or straight lines appear wavy. To align the ink cartridges: 1. Load paper in the paper support. For more information, see Loading Paper. 2. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell Printer Solution Center. 3. Click the Maintenance tab. 4. Click Align to fix
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    appear jagged or edges appear rough. To clean the ink cartridge nozzles: 1. Load the paper. For more information, see Loading Paper. 2. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell Printer Solution Center. 3. Click the Maintenance tab. 4. Click Clean to fix
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    panel display, write down the exact message. Setup Problems Computer Problems Verify that your printer is compatible with your computer - The Dell Photo AIO Printer 962 supports Windows 2000 and Windows XP. Make sure you turned on both your printer and your computer. Check the USB cable - Ensure
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    Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Uninstall Dell Photo AIO Printer 962. 2. Follow the instructions on the computer screen to remove the printer software. 3. Restart your computer before installing the software again. 4. Insert the Drivers and Utilities CD, and
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    . Printer Problems Ensure that the printer power cable is firmly connected to the printer and the electrical outlet. Determine if the printer has been held or paused - Windows XP 1. Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2. Double-click Dell Photo AIO Printer 962
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    , and then scan your original document one page at a time. Make sure the power supply, telephone, handset, and answering machine connections are secure. Make sure the speed dial is set correctly. Make sure the printer detects the dial tone. Paper Problems Make sure you loaded the paper correctly
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    the Select button. 5. Resend your print job to print any missing pages. NOTE: To avoid paper jams, do not force paper into the All-In-One. Near the paper input tray 1. Lift the paper exit tray. 2. Pull firmly on the paper to remove it. 3. Lower the paper exit tray. 4. Press the
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    use a paper recommended for inkjet printers. You do not force the paper into the printer. You do not load too much paper in the printer. The paper guide rests against the edges of the paper and does not cause the paper to bow in the paper support. You place the printer on a flat, level surface. You
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    Paper then Press Your printer is out of paper. Select Follow the instructions on the display to clear the message, and then print your document. Left cartridge The Black or Photo ink cartridge is missing. Insert Black missing. or Photo cartridge Install a Black or Photo ink cartridge. For more
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    Reinstalling Software. Improving Print Quality If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge
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    For additional solutions, check your Dell Printer Solution Center, or go to support.dell.com. To access the Dell Printer Solution Center: 1. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell Printer Solution Center. 2. Click the Troubleshooting tab.
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    Overview Environmental Specifications Power Consumption and Requirements Fax Mode Capabilities Print and Scan Mode Capabilities Operating System Support Memory Specifications and Requirements Print Media Guidelines Cables Overview Memory Connectivity Duty cycle (average) Printer life 32 MB
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    analog fax modem signal. NOTE: You cannot fax with an ISDN (integrated services digital network) or cable modem. ISDN and cable modems are not fax modems and are not supported for faxing. Print and Scan Mode Capabilities Your Dell Photo AIO Printer 962 can scan from 50 to 19,200 dpi. Although your
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    Operating System Support The Dell Photo AIO Printer 962 supports: Windows XP Windows 2000 Memory Specifications and Requirements Your operating system must meet the minimum system requirements. Operating system Processor speed (Mhz) RAM (MB) Hard disk (MB) Virtual memory (MB) Windows XP Pentium
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    designed for inkjet printers. NOTE: You must select A4 Banner or Letter Banner paper size in Print Properties. Failure to do so will cause a paper jam. See Paper Problems. The print side of the envelopes faces down. The envelopes are centered in the paper support. The paper guides rest against the
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    faces down. The paper is centered in the paper support. You select Normal or Photo print quality. The paper guides rest against the right and left edges of the paper. The paper guide rests against the bottom edge of the paper. You follow the loading instructions on the iron-on transfer packaging
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    is loaded text side up. The paper guide is against the edge of the paper. Your paper size fits within these dimensions: Width 210.0 mm - 215.9 mm 8.27 in. - 8.5 in. Length 279.4 mm - 355.6 mm 11.0 in. - 14.0 in. Cables Your Dell Photo AIO Printer 962 uses a Universal Serial Bus (USB) cable
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    Technical Support representative or an experienced radio/television technician for additional suggestions. Dell™ devices are designed, tested, and classified for their intended electromagnetic environment. Information Technology Equipment (ITE), including devices, expansion cards, printers, input
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    services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell installed and used in accordance with the manufacturer's instruction manual,
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    Model number: 962 Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Fax ) Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. CE Notice (European Union) Marking
  • Dell 962 All In One Photo Printer | User's Guide - Page 83
    B domestic environment. A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland. CE Mark Notice This equipment complies with the essential requirements of the European Union Directive 1999
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    If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. VCCI Class B ITE Regulatory Mark If the regulatory label includes the following marking, your device is a Class
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    attached protection circuit (a 3-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse
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    BSMI Notice (Taiwan Only) If you find a or mark on the regulatory label on the bottom, side, or back panel of your device, the following section is applicable:
  • Dell 962 All In One Photo Printer | User's Guide - Page 87
    NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):
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    to comply with EPA ENERGY STAR® requirements as configured when shipped by Dell. Any changes you make to this configuration (such as installing additional expansion cards or drives) may increase the device's power consumption beyond the limits set by the EPA's ENERGY STAR® Computers program
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    Mercury Statement This product contains mercury in the scanner lamp (
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    in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In
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    Service [email protected] Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual
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    of the Dell modified version is similarly provided without warranty. See the warranty disclaimers in the referenced licenses for additional details. To obtain source code files for the Dell modified GNU licensed software, launch the Drivers and Utilities CD that shipped with your printer and click
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Dell™ Photo All-In-One Printer 962 User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
Finding Information
.
To order ink or supplies from Dell:
Double-click the icon on your desktop.
1.
Visit Dell's website, or order Dell printer supplies by phone.
2.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available. See
Express Service
Code and Service Tag
.
Notes, Notices, and Cautions
NOTE:
A
NOTE
indicates important information that helps you make better use of your printer.
NOTICE:
A
NOTICE
indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text:
Dell
and the
DELL
logo are trademarks of Dell Inc.;
Pentium
is a registered trademark of Intel
Corporation;
Microsoft
and
Windows
are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 962
July 2004
SRV C7757
Rev. A00