Dell Alienware m16 R1 AMD Service Manual

Dell Alienware m16 R1 AMD Manual

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  • Dell Alienware m16 R1 AMD | Service Manual - Page 1
    Alienware m16 R1 AMD Service Manual Regulatory Model: P124F Regulatory Type: P124F002 April 2023 Rev. A00
  • Dell Alienware m16 R1 AMD | Service Manual - Page 2
    use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell
  • Dell Alienware m16 R1 AMD | Service Manual - Page 3
    Contents Chapter 1: Working inside your computer 6 Before working inside your computer...6 Safety instructions...6 Electrostatic discharge-ESD protection...7 ESD field service kit ...7 Transporting sensitive components...8 After working inside your computer...8 Chapter 2: Removing and installing
  • Dell Alienware m16 R1 AMD | Service Manual - Page 4
    Installing the speakers...36 Power-adapter port...37 Removing the power-adapter port...37 Installing the power-adapter port...38 Touchpad...39 Removing the touchpad...39 Installing the touchpad...40 Antennas...42 Removing the antennas...42 Installing the antennas...43 Display assembly...45 Removing
  • Dell Alienware m16 R1 AMD | Service Manual - Page 5
    Chapter 5: Troubleshooting...83 Handling swollen Lithium-ion batteries...83 Locate the Service Tag or Express Service Code of your Dell computer 83 System-diagnostic lights...83 SupportAssist diagnostics...84 Recovering the operating system...85 Backup media and recovery options...85 Wi-
  • Dell Alienware m16 R1 AMD | Service Manual - Page 6
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell Alienware m16 R1 AMD | Service Manual - Page 7
    may not be obvious, such as intermittent problems or a shortened product life span. As more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire.
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    plastic heat sink casings, away from internal parts that are insulators and often highly charged. ● Working Environment - Before deploying the ESD Field Service kit, assess the situation at the customer location. For example, deploying the kit for a server environment is different than for a desktop
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    Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Plastic scribe Screw list NOTE: When
  • Dell Alienware m16 R1 AMD | Service Manual - Page 10
    Table 1. Screw list (continued) Component Screw type Battery M2x4 Power-adapter port-bracket M2x4 Display-assembly hinges M2.5x5 Quantity 4 2 10 Screw image Touchpad bracket M2x2.5 6 Touchpad M2x2 2 Antenna M2.5x5 4 Keyboard-controller board M2x2 2 Type-C bracket M2x2.5 2
  • Dell Alienware m16 R1 AMD | Service Manual - Page 11
    1. Base cover 2. Battery 3. Memory modules 4. Wireless card 5. Wireless-card bracket 6. Keyboard-controller board 7. Power-adapter cable 8. Audio board 9. Left speaker 10. Palm-rest and keyboard assembly 11. Display assembly 12. Touchapd 13. Touchpad bracket 11
  • Dell Alienware m16 R1 AMD | Service Manual - Page 12
    14. Antenna holder 15. Power-button bracket 16. System board 17. I/O board 18. Heat sink 19. Small fan 20.2280 solid-state drive 21. 2280 solid-state drive thermal shield 22.Rear-I/O cover NOTE: Computers shipped with NVIDIA GeForce RTX 4080/4090, and AMD RX 7600M XT graphics card have one M.2 2230
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    13
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    Steps 1. Remove the six screws (M2.5x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws (M2.5x8) that secure the base cover to the palm-rest and keyboard assembly. 3. Using a plastic scribe, pry the base cover from the bottom left and continue to
  • Dell Alienware m16 R1 AMD | Service Manual - Page 15
    Steps 1. Connect the battery cable to the system board. 2. Adhere the tape that secures the battery cable to the battery. 3. Slide the tabs on the top of the base cover under the I/O-cover and snap the base cover to the palm-rest and keyboard assembly. 15
  • Dell Alienware m16 R1 AMD | Service Manual - Page 16
    4. Tighten the two captive screws (M2.5x8) on the base cover that secure the base cover to the palm-rest and keyboard assembly. 5. Replace the six screws (M2.5x5) that secure the base cover to the palm-rest and keyboard assembly. Next steps 1. Follow the procedure in After working inside your
  • Dell Alienware m16 R1 AMD | Service Manual - Page 17
    kind to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. ● Always purchase
  • Dell Alienware m16 R1 AMD | Service Manual - Page 18
    Steps 1. Peel the tape that secures the battery cable to the battery. 2. Disconnect the battery cable from the system board. NOTE: This step is applicable only if the battery cable has not been disconnected. 3. Remove the four screws (M2x4) that secure the battery to the palm-rest and keyboard
  • Dell Alienware m16 R1 AMD | Service Manual - Page 19
    inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task NOTE: If the battery is disconnected from system board for service, then there is a delay during boot as the computer undergoes RTC battery reset. The following image(s) indicate the location of the battery cable
  • Dell Alienware m16 R1 AMD | Service Manual - Page 20
    Steps 1. Adhere the battery cable to the battery. 2. Connect the battery cable to the latch on the battery. 3. Adhere the tape back on the battery. 4. Turn the battery over. Next steps 1. Install the battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer.
  • Dell Alienware m16 R1 AMD | Service Manual - Page 21
    Steps 1. Remove the two screws (M2x3.5) that secure the 2230 thermal shield to the palm-rest and keyboard assembly. 2. Slide and remove the 2230 thermal shield off the solid-state drive. 3. Slide and lift the 2230 solid-state drive from the solid-state drive slot. Installing the M.2 2230 solid-state
  • Dell Alienware m16 R1 AMD | Service Manual - Page 22
    state drive installed in M.2 slot one and two. NOTE: The M.2 card installed on M.2 slot one and two will depend on the configuration ordered. Supported card configurations: ● 2230 solid-state drive ● 2280 solid-state drive The following image(s) indicate the location of the 2280 solid-state drive in
  • Dell Alienware m16 R1 AMD | Service Manual - Page 23
    installation process. About this task NOTE: This procedure applies if you are installing a 2280 solid-state drive into M.2 slot one and two. NOTE: Supported card configurations on M.2 slot one and two: ● 2230 solid-state drive ● 2280 solid-state drive The following image(s) indicate the location of
  • Dell Alienware m16 R1 AMD | Service Manual - Page 24
    the procedure in After working inside your computer. Procedure to move the screw mount in SSD slot one and two About this task This computer supports two solid-state drive form factors in SSD slot one and two: ● M.2 2230 ● M.2 2280 If you are replacing the current solid-state drive in SSD
  • Dell Alienware m16 R1 AMD | Service Manual - Page 25
    3. To install a M.2 2230 solid-state drive in SSD slot one and slot two, see installing the 2230 solid-state drive in SSD slot three. 4. To install a 2280 solid-state drive in SSD slot one and two, see installing the 2280 solid-state drive in SSD slot one and two. Memory Removing the memory
  • Dell Alienware m16 R1 AMD | Service Manual - Page 26
    Steps 1. Lift the Mylar to access the memory. 2. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 3. Slide and remove the memory module from the memory-module slot. CAUTION: To prevent damage to the memory module,
  • Dell Alienware m16 R1 AMD | Service Manual - Page 27
    Steps 1. Lift the Mylar to access the memory module. 2. Align the notch on the memory module with the tab on the memory-module slot. 3. Slide the memory module firmly at an angle, into the memory-module slot. 4. Press the memory module down until it clicks into place. CAUTION: To prevent damage to
  • Dell Alienware m16 R1 AMD | Service Manual - Page 28
    Steps 1. Remove the two screws (M2x2.5) that secures the wireless-card thermal shield to the wireless card and palm-rest and keyboard assembly. 2. Slide and lift the wireless-card thermal shield off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 29
    the antenna cables to the wireless card. NOTE: The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main White Auxiliary Black Silkscreen
  • Dell Alienware m16 R1 AMD | Service Manual - Page 30
    About this task The following image(s) indicate the location of the small fan and provides a visual representation of the removal procedure. Steps 1. Disconnect the fan cable from the system board. 2. Remove the three screws (M2x4) that secure the fan to the palm-rest and keyboard assembly. 3. Lift
  • Dell Alienware m16 R1 AMD | Service Manual - Page 31
    Steps 1. Place and align the screws on the system board with the screw holes on the fan. 2. Replace the three screws (M2x4) that secure the fan to the palm-rest and keyboard assembly. 3. Connect the fan cable to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After
  • Dell Alienware m16 R1 AMD | Service Manual - Page 32
    Steps 1. Remove the two screws (M2.5x5) that secure the rear I/O-cover to the palm-rest and keyboard assembly. 2. Remove the five screws (M2x4) that secure the rear I/O-cover to the palm-rest and keyboard assembly. 3. Disconnect the Tron-light cable from the system board. 4. Firmly grasp the sides
  • Dell Alienware m16 R1 AMD | Service Manual - Page 33
    Steps 1. With the correct orientation, slide the rear I/O-cover into the palm-rest and keyboard assembly, and snap it into place. 2. Replace the five screws (M2x4) that secure the rear I/O-cover to the palm-rest and keyboard assembly. 3. Connect the Tron-light cable to the system board. 4. Replace
  • Dell Alienware m16 R1 AMD | Service Manual - Page 34
    7. Remove the small fan. 8. Remove the rear-I/O cover. 9. Follow the procedure from step 1 to step 9 in Removing the system board. NOTE: The system board can be removed and installed along with the fan and heat sink. This simplifies the removal and installation procedure and avoids breaking the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 35
    Steps 1. Align the screw holes on the I/O board with the screw holes on the palm-rest and keyboard assembly. 2. Replace the four screws (M2x2.5) that secure the I/O board to the palm-rest and keyboard assembly. 3. Connect the I/O board cable to the palm-rest and keyboard assembly and adhere the tape
  • Dell Alienware m16 R1 AMD | Service Manual - Page 36
    the system board. 2. Peel the tapes that secure the speaker cable to the palm-rest and keyboard assembly. 3. Remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 4. Lift the right and left speaker, along with its cable, off the palm-rest and keyboard assembly
  • Dell Alienware m16 R1 AMD | Service Manual - Page 37
    assembly. NOTE: Ensure that the alignment posts are threaded through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Adhere the tape that secures the speaker cable to the palm-rest and keyboard assembly. 4. Connect
  • Dell Alienware m16 R1 AMD | Service Manual - Page 38
    Steps 1. Peel the tape that secures the display-cable connector latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Remove the two screws (M2x4) that secure the power-adapter port-bracket to the palm-rest and keyboard assembly. 4. Lift the power-
  • Dell Alienware m16 R1 AMD | Service Manual - Page 39
    Steps 1. Slide the power-adapter port at an angle into the slot on the palm-rest and keyboard assembly and adhere the power-adapter port cable to the Mylar. 2. Connect the power-adapter port cable to the system board. 3. Place the power-adapter port bracket on the power-adapter port. 4. Align the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 40
    Steps 1. Open the latch and disconnect the touchpad cable from the touchpad. 2. Peel the tape that secures the touchpad to the palm-rest and keyboard assembly. 3. Remove the two screws (M2x2.5) that secure the touchpad bracket to the palm-rest and keyboard assembly. 4. Remove the two screws (M2x2)
  • Dell Alienware m16 R1 AMD | Service Manual - Page 41
    Steps 1. At an angle slide the touchpad into the slot on the palm-rest and keyboard assembly. 2. Turn the computer over and open the display to ensure that the touchpad is equally aligned on all sides. NOTE: The image below shows the proper touchpad alignment for your computer. 3. Close the display
  • Dell Alienware m16 R1 AMD | Service Manual - Page 42
    6. Replace the four screws (M2x2.5) that secure the touchpad bracket to the palm-rest and keyboard assembly. 7. Adhere the tape that secures the touchpad to the palm-rest and keyboard assembly. 8. Replace the two screws (M2x2.5) that secure the touchpad bracket to the palm-rest and keyboard assembly
  • Dell Alienware m16 R1 AMD | Service Manual - Page 43
    holder to the display assembly. 3. Disconnect the antenna holder from the display assembly. 4. Remove the antenna cables from the routing guides on the palm-rest and keyboard assembly. Installing the antennas Prerequisites If you are replacing a component, remove the existing component before
  • Dell Alienware m16 R1 AMD | Service Manual - Page 44
    Steps 1. Route the antenna cables through the routing guides on the palm-rest and keyboard assembly. 2. Align the screw holes on the antenna holder with the screw holes on the display assembly. 3. Replace the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 45
    Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the rear-I/O cover. About this task The following image(s) indicate the location of the display assembly and provides a visual
  • Dell Alienware m16 R1 AMD | Service Manual - Page 46
    5. Turn the computer over. 6. Remove the four screws (M2.5x5) that secure the antenna holder to the palm-rest and keyboard assembly. 7. Remove the six screws (M2.5x5) that secure the display assembly to the palm-rest and keyboard assembly. 8. Lift the display assembly off the palm-rest and keyboard
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    47
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    Steps 1. Place the display assembly on the palm-rest and keyboard assembly. CAUTION: To avoid damaging the display, do not slide display assembly over the palm-rest and keyboard assembly. 2. Align the screw holes on the display assembly to the screw holes on the palm-rest and keyboard assembly. 3.
  • Dell Alienware m16 R1 AMD | Service Manual - Page 49
    Keyboard-controller board Removing the keyboard-controller board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task The following image(s) indicate the location of the keyboard-controller board and provides a
  • Dell Alienware m16 R1 AMD | Service Manual - Page 50
    small fan. 8. Remove the rear-I/O cover. 9. Remove the battery. About this task NOTE: When removing this component, please refer to the techsheet bundled with the service kit. 50
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    The following image indicates the connectors on your system board. 1. Display cable 3. Power-adapter cable 5. M.2 card slot for solid-state drive 1 7. Wireless-card slot 9. Touchpad cable 11. Left-fan cable 1 13. Left-fan cable 2 15. Camera cable 2. Alien head LED-cable 4. Right-fan cable 6. M.2
  • Dell Alienware m16 R1 AMD | Service Manual - Page 52
    Steps 1. Peel the tape that secures the rear I/O board cable to the system board. 2. Disconnect the rear I/O board cable from the system board. 3. Peel the tape that secures the camera cable to the system board. 4. Open the latch and disconnect the camera cable from the system board. 5. Open the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 53
    a component, remove the existing component before performing the installation process. About this task NOTE: When installing this component, refer to the techsheet bundled with the service kit. The following image indicates the connectors on your system board. 53
  • Dell Alienware m16 R1 AMD | Service Manual - Page 54
    1. Display cable 3. Power-adapter cable 5. M.2 card slot for solid-state drive 1 7. Wireless-card slot 9. Touchpad cable 11. Left-fan cable 1 13. Left-fan cable 2 15. Camera cable 2. Alien head LED-cable 4. Right-fan cable 6. M.2 card slot for solid-state drive 2 8. Battery cable connector 10.
  • Dell Alienware m16 R1 AMD | Service Manual - Page 55
    Steps 1. Turn the system board over. 2. Install the fan and heat-sink assembly. 3. Install the audio board. 4. Turn the system-board assembly over. 5. Using the alignment posts, place the system-board assembly on the palm-rest and keyboard assembly. 6. Replace the eighteen screws (M2x4) and one
  • Dell Alienware m16 R1 AMD | Service Manual - Page 56
    9. Connect the camera cable to the system board. 10. Adhere the tape securing the camera cable to the system board. 11. Connect the rear I/O board cable to the system board. 12. Connect the touchpad cable to the system board and close the latch to secure the cable. 13. Connect the speaker cable to
  • Dell Alienware m16 R1 AMD | Service Manual - Page 57
    thermal bond between the system board and heat sink. About this task NOTE: When installing this component, please refer to the techsheet bundled with the service kit. CAUTION: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it
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    existing component before performing the installation process. About this task NOTE: When installing this component, please refer to the techsheet bundled with the service kit. . NOTE: If either the system board or the fan and heat-sink assembly is replaced, use the thermal grease provided in the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 59
    Steps 1. CAUTION: Do not use an alcohol wipe to clean the Element 31 thermal grease off the surface of the processor, the alcohol solution from the wipes will dissolve the Element 31 grease into conductive metal particles. If these conductive metal particles come into contact with the surface of
  • Dell Alienware m16 R1 AMD | Service Manual - Page 60
    5. Install the wireless card. 6. Install the 2230 solid-state drive in slot three. 7. Install the 2280 solid-state drive or 2230 solid-state drive in slot one and two, whichever applicable. 8. Install the base cover. 9. Follow the procedure in After working inside your computer. Audio board Removing
  • Dell Alienware m16 R1 AMD | Service Manual - Page 61
    3. Slide and remove the audio board from the system-board assembly. Installing the audio board Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the ethernet and
  • Dell Alienware m16 R1 AMD | Service Manual - Page 62
    Power button Removing the power button Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the 2230 solid-state drive in slot three. 4. Remove the 2280 solid state drive or 2230 solid-state drive in slot one and two, whichever applicable.
  • Dell Alienware m16 R1 AMD | Service Manual - Page 63
    Installing the power button Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the power button and provides a visual representation of the installation procedure.
  • Dell Alienware m16 R1 AMD | Service Manual - Page 64
    Palm-rest and keyboard assembly Removing the palm-rest and keyboard assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the 2230 solid-state drive in slot three. 4. Remove the 2280 solid state drive or 2230 solid-state drive in
  • Dell Alienware m16 R1 AMD | Service Manual - Page 65
    Steps After performing the pre-requisites you are left with the palm-rest and keyboard assembly. NOTE: Ensure that the solid-state drive mounts on slot one and two are removed from the old palm-rest and keyboard assembly before installing the new palm-rest and keyboard assembly. These solid-state
  • Dell Alienware m16 R1 AMD | Service Manual - Page 66
    5. Install the touchpad. 6. Install the power-adapter port. 7. Install the speakers. 8. Install the small fan. 9. Install the battery. 10. Install the rear-I/O cover. 11. Install the wireless card. 12. Install the 2230 solid-state drive in slot three. 13. Install the 2280 solid-state drive or 2230
  • Dell Alienware m16 R1 AMD | Service Manual - Page 67
    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. 67
  • Dell Alienware m16 R1 AMD | Service Manual - Page 68
    System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information
  • Dell Alienware m16 R1 AMD | Service Manual - Page 69
    or may not be displayed. Table 3. System setup options-System information menu Overview BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of
  • Dell Alienware m16 R1 AMD | Service Manual - Page 70
    Table 3. System setup options-System information menu (continued) Overview Memory Channel Mode Displays single or dual channel mode. Memory Technology Displays the technology that is used for the memory. DIMM A Size Displays the memory configuration of DIMM A. DIMM B Size Displays the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 71
    USB Ports Enables or disables all external USB ports in an OS environment. By default, Enable External USB Ports is selected. Enable USB Boot Support Enables or disables booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. By default, Enable USB Boot
  • Dell Alienware m16 R1 AMD | Service Manual - Page 72
    graphics controller will drive all displays to prioritize graphics capability over battery life. Default: On NOTE: Linux is not supported with Hybrid Graphics enabled. Table 8. System setup options-Connection menu Connection Network Controller Configuration Integrated NIC Controls the onboard
  • Dell Alienware m16 R1 AMD | Service Manual - Page 73
    lid is opened. Default: ON Intel Speed Shift Technology Intel Speed Shift Technology Enables or disables the Intel Speed Shift Technology support. Setting this option to enable allows the operating system to select the appropriate processor performance automatically. Default: ON Table 10. System
  • Dell Alienware m16 R1 AMD | Service Manual - Page 74
    reboot. Default: OFF Absolute Absolute Enables, disables or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. Default: Enabled UEFI Boot Path Security UEFI Boot Path Security Determines if the system will prompt the user
  • Dell Alienware m16 R1 AMD | Service Manual - Page 75
    entering BIOS Setup when an Admin Password is set. Default: OFF Master Password Lockout Enable Master Password Lockout Enables or disables master password support. Default: OFF NOTE: Hard drive passwords must be cleared before the setting can be changed. Allow Non-Admin PSID Revert Enable Allow
  • Dell Alienware m16 R1 AMD | Service Manual - Page 76
    main OS fails to boot within the number of failures equal or greater than the value specified by Dell Auto OS Recovery Threshold, and local Service does not boot, or is not installed. Default: ON Dell Auto OS Recovery Threshold Dell Auto OS Recovery Threshold Controls the automatic boot flow for
  • Dell Alienware m16 R1 AMD | Service Manual - Page 77
    Time Configures the BIOS POST (Power-On Self-Test) load time. Default: 0 seconds Table 16. System setup options-Virtualization Support menu Virtualization Intel® Virtualization Technology Enable Intel® Virtualization Technology (VT) Enables the computer to run a virtual machine monitor (VMM
  • Dell Alienware m16 R1 AMD | Service Manual - Page 78
    VT-d is an Intel method that provides virtualization for memory map I/O. Default: ON Table 17. System setup options-Performance menu Performance Multi-Core Support Active Cores Changes the number of CPU cores available to the operating system. The default value is set to the maximum number of
  • Dell Alienware m16 R1 AMD | Service Manual - Page 79
    Table 18. System setup options-System Logs menu System Logs BIOS Event Log Clear BIOS Event Log Select keep or clear BIOS events. Default: Keep Log Thermal Event Log Clear Thermal Event Log Select keep or clear Thermal events. Default: Keep Log Power Event Log Clear Power Event Log Select
  • Dell Alienware m16 R1 AMD | Service Manual - Page 80
    Install the base cover. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation
  • Dell Alienware m16 R1 AMD | Service Manual - Page 81
    support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually the on-screen instructions to complete the
  • Dell Alienware m16 R1 AMD | Service Manual - Page 82
    ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following steps to perform the BIOS update flash process from the F12 menu: CAUTION: Do not turn off the computer during the BIOS update process. The computer may not boot if you turn off
  • Dell Alienware m16 R1 AMD | Service Manual - Page 83
    Troubleshooting Dell product support at https://www.dell.com/support for assistance and further instructions. ● support. Locate the Service Tag or Express Service Code of your Dell computer Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support
  • Dell Alienware m16 R1 AMD | Service Manual - Page 84
    diagnostic light codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered
  • Dell Alienware m16 R1 AMD | Service Manual - Page 85
    , see Dell SupportAssist OS Recovery User's Guide at www.dell.com/ serviceabilitytools. Click SupportAssist and then, click SupportAssist OS Recovery. Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell
  • Dell Alienware m16 R1 AMD | Service Manual - Page 86
    to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. 86
  • Dell Alienware m16 R1 AMD | Service Manual - Page 87
    and downloads, and learn more about your computer through videos, manuals and documents. Videos providing step-by-step instructions to service your computer In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Alienware computer is uniquely identified by
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Alienware m16 R1 AMD
Service Manual
Regulatory Model: P124F
Regulatory Type: P124F002
April 2023
Rev. A00