Dell B3460DN Mono Laser User Guide

Dell B3460DN Mono Laser Manual

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  • Dell B3460DN Mono Laser | User Guide - Page 1
    Dell B3460dn Laser Printer User's Guide June 2012 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. © 2012 Dell, Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc.
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    the printer software...20 Networking...22 Connecting the printer to a wireless network using the Embedded Web Server 25 Verifying printer setup custom paper type ...37 Paper and specialty media guide 38 Paper guidelines...38 Using specialty media...40 Supported paper sizes, types, and weights 43
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    Adjusting toner darkness ...46 Printing from a mobile device...47 Printing from a flash drive...47 Printing from a flash drive ...47 Supported flash and the environment 87 Saving paper and toner...87 Saving energy...87 Recycling...90 Securing the printer 91 Using the security lock feature...91
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    Moving the printer...99 Managing the printer 101 Managing printer messages...101 settings...103 Copying printer settings to other printers 103 Restoring manual feeder. [25y.xx 115 Troubleshooting 117 Understanding the printer messages...117 Solving printer problems...127 Solving print problems
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    Contents 5 Appendix 159 Index...161
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    battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the
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    set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS.
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    solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call
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    information Find it here Software and Documentation CD Dell Printer Supplies Web site-http://dell.com/supplies You can purchase printer supplies online, by telephone, or in select retail stores. Product Information Guide Note: The Product Information Guide may not be available in your country or
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    in.) 4 Rear 20 cm (8 in.) 5 Top 30 cm (12 in.) Printer configurations CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately You can configure your printer by adding up to two optional 550‑sheet trays. For instructions on installing the optional trays
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    7 Sleep button Enable Sleep mode or Hibernate mode. The following actions wake the printer from Sleep mode: • Pressing any hard button • Opening a tray or the front a flash drive to the printer. Notes: • Only the front USB port supports flash drives. • This feature is available only in select
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    the previous screen. 11 Down arrow button Scroll down. 12 Home button Go to the home screen. 13 Indicator light Check the status of the printer. Understanding the colors of the indicator and Sleep button lights The colors of the indicator and Sleep button lights on the
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    setup 13 Additional printer setup Installing internal options Notes: • A Service Set Identifier (SSID) is a name assigned to a installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet
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    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
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    it clicks into place. 1 2 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available
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    card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the
  • Dell B3460DN Mono Laser | User Guide - Page 17
    against the controller board. 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available
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    setup 18 1 Turn off the printer using the power switch, and then unplug the power cord from the the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then lower the printer into place. Note: Optional trays lock together when stacked.
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    then to a properly grounded electrical outlet, and then turn on the printer. 1 2 Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available
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    20 • The appropriate Ethernet cable with the Ethernet port Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur. 1 2 3 4 7 5 6 Use the To 1 USB port Attach an optional
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    . Using the Internet Updated printer software may be available at http://support.dell.com. Updating available options in the printer driver When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for
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    the printer on a wireless network. To install the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set new network cable when possible to avoid potential problems caused by a damaged cable. Installing the printer on an Ethernet network For Windows users
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    printer. 3 Install the printer driver on the computer. a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions : - Make sure AppleTalk is activated on your printer. - This feature is supported only in Mac OS X version 10.5. a
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    page associated with the access point, or consult your system support person. Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network
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    [x] Setup > > Wireless > > Wi‑Fi Protected Setup > > Start Push Button Method > 2 Follow the instructions on the printer display. Using the Personal Identification Number (PIN) method 1 From the printer control panel, navigate to: > Settings > >Network/Ports > > Network [x] > Wireless > > Wi‑Fi
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    printer setup" section of the User's Guide. Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer malfunctioning. Consult your system support person for a solution, and then print another network setup page.
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    is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the multipurpose feeder. • The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches
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    and specialty media 28 To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed
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    position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to accommodate their length. • If you are loading A6-size paper in the standard tray, then squeeze and then slide the length
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    30 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on
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    the front of the tray. • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set
  • Dell B3460DN Mono Laser | User Guide - Page 32
    Loading paper and specialty media 32 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, and envelopes. You can also use it for single‑page print jobs on letterhead. 1 Open the
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    , and then move the guides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges. Flex
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    and specialty media 34 • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. • Load letterhead faceup with the top edge
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    the tray does not match that of the other tray. 4 Click Submit. Note: You can also change the paper size and type settings using the printer control panel. For more information, see "Setting the paper size and type" on page 27. Warning-Potential Damage: Paper loaded in the tray should match
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    Submit. 5 Click Custom Types, and then verify if the new custom paper type name has replaced the custom name. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Names 2 Select a custom name, and then type a new custom paper type name
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    paper type. Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Types 2 Select a custom paper type name, and then select a paper type. Note
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    lb) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner
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    problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid paper jams
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    guide 40 Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner problems in any laser printer
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    guide 41 When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems laser printers. supported.
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    the printer and the cartridge with adhesive, and could void the printer and toner cartridge driver edge, and then use a non‑oozing adhesive. • Portrait orientation is recommended, especially when printing bar codes. Tips on using letterhead • Use letterhead designed specifically for laser printers
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    Paper and specialty media guide 43 Supported paper sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper size Standard tray Optional 550‑sheet
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    Paper and specialty media guide 44 Paper size Standard tray Optional 550‑sheet Multipurpose feeder Duplex mode tray software application. 2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal is supported only in the optional 550-
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    Paper and specialty media guide 45 Paper type Preprinted 550‑sheet tray Multipurpose feeder Duplex mode Colored Paper Light Paper Heavy Paper2 Rough/Cotton X Custom Type [x] 3 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to
  • Dell B3460DN Mono Laser | User Guide - Page 46
    paper loaded, or select the appropriate tray or feeder. 3 Click Print. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the IP address of the printer in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu
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    and then click Submit. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > > Toner Darkness 2 Adjust the toner darkness, and then press . Printing from a mobile device For the list of supported mobile devices and to download
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    documents from the flash drive. Warning-Potential Damage: Do not touch the printer or the flash drive in the area shown while actively printing, reading, or writing from the memory device. Loss of data can occur. 2 From the printer control panel, select the document you want to print. 3 Press the
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    Devices formatted with New Technology File System (NTFS) or any other file system are not supported. File type Documents: • .pdf • .xps Images: • .dcx • .gif enter a four‑digit PIN. 5 Click OK or Print. 6 From the printer control panel, release the print job. • For confidential print jobs, navigate
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    Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print. 5 From the printer control panel, release the print job: • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN
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    folder. a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to cancel. 4 Click Delete. For Macintosh users 1 From the Apple Menu, navigate to either
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    Date and Time General Settings Flash Drive Menu Print Settings Print All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide 1 Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup
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    printer menus 53 Paper menu Default Source menu Use Default Source Tray [x] MP Feeder Manual Paper Manual loaded in each tray. Notes: • Letter is the US factory default setting. A4 is the international factory default tray. • The A6 paper size is supported only in Tray 1 and the multipurpose
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    printer menus 54 Use To MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the US
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    the printer menus 55 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. Manual Paper
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    Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual appear only if card stock is supported. Specify the relative texture of the
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    Understanding the printer menus 57 Use Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported.
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    Understanding the printer menus 58 Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light
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    Understanding the printer menus 59 Use Colored Weight Light Normal Heavy Light Weight • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading Duplex Off Determine and set two‑sided printing for all print
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    Understanding the printer menus 60 Use To Light Loading Duplex Off Determine and set Custom [x] as the paper type. Note: Custom [x] Loading is available only if the custom type is supported. Notes: • Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is
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    the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the appears only when the longest edge is shorter than the maximum width supported in the tray. To Print a report containing information about the paper
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    is installed correctly and working properly. • This menu item appears only when an optional flash memory card is installed. Print a report containing printer asset information, such as serial number and model name. Network/Ports menu Active NIC menu Use Active NIC Auto [list of available network
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    is the factory default setting. • The value can be changed in 1‑KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for the
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    Setup > TCP/IP Note: This menu is available only in network printers or printers connected to print servers. Use To Set Hostname Set the host name and accepts US‑ASCII, alphanumeric characters and hyphen only. IP Address View or change the current TCP/IP address. Note: Manually setting the IP
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    using File Transfer Protocol. Note: Yes is the factory default setting. Enable the built-in Web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. View or change the current WINS server address
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    host name is limited to 15 characters, and accepts US‑ASCII, alphanumeric characters and hyphen only. View Address* View the current IPv6 addresses. View Router Address* View the current router address. Enable DHCPv6 On Off Enable DHCPv6 in the printer. Note: On is the factory default setting
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    the wireless network. AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is [x] > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the
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    PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy ENA Gateway yyy.yyy.yyy.yyy To Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: • Auto is the factory default setting. Auto
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    . Note: 30 seconds is the factory default setting. Specify a reply address of up to 128 characters in the e-mail sent by the printer. Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting
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    of events to log 0-7 To Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, connect a flash drive to the printer. • You can also download the audit log from the Embedded Web Server, and then save it on your computer. Specify whether or
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    Enable NTP On Off To Show the current date and time settings for the printer. Enter the date and time. Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date and time sets Enable NTP to No. • For non‑touch‑screen
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    not show estimates Eco-Mode Off Energy Energy/Paper Paper 72 To Set the language of the text appearing on the printer display. Note: Not all languages are available for all printers, and you may need to install special hardware for those languages to appear. View the estimates of the supplies on
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    Understanding the printer menus Use Run Initial setup Yes No Paper Sizes US Metric Timeouts Sleep Mode Disabled 1-120 min Timeouts Hibernate or region selection in the initial setup wizard. Set the amount of time the printer waits after a job is printed before it goes into a reduced power state.
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    the print job. Notes: • "90 sec" is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This setting has no
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    default settings. Notes: • Do Not Restore is the factory default setting. Do Not Restore retains the user‑defined settings. • Restore Now sets all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in the RAM are deleted. Downloads stored in the
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    area. Notes: • Normal is the factory default setting. When attempting to print data on the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by the Normal setting. This
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    Understanding the printer menus 77 Finishing menu Use Sides (Duplex) 1 sided 2 sided Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Separator
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    they are in portrait or landscape orientation. Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Print a border when using Paper Saver. Note: None is the factory default setting. To Specify the printed
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    Understanding the printer menus 79 Use Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction up menus. • To set this option using the Embedded Web Server, type the network printer IP address in the Web browser address field. Automatically adjust the contrast enhancement applied to images
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    isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, Hex Trace, turn off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on
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    name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F name. Notes: • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the support the different languages or specific program, such as math symbols for scientific text. Only the supported
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    the long edge of the page. Specify the number of lines that print on each page. Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select
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    Understanding the printer menus 83 Use Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20
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    Understanding the printer menus 84 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet
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    and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD. Use Print All Guides Print Quality To Print all the guides. Print information about solving print quality issues.
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    sizes supported in trays and feeders. Print information about resolving print defects. Print a list of the printer control panel menus and settings. Print a guide in locating additional information. Print information about connecting the printer locally (USB) or to a network. Print instructions for
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    the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. support the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer,
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    Off Use the factory default settings for all settings associated with Eco‑Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a job is ready to print. You may notice
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    Settings > > General Settings > > Timeouts > > Sleep Mode > 2 Press the left or right arrow button to select the number of minutes you want the printer to wait before it enters Sleep mode. 3 Press . Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode
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    money and the environment 90 Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the
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    following circumstances: • The printer is being decommissioned. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to
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    printer. 2 Hold down 2 and 6 on the keypad while turning the printer printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer printer memory. 4 Navigate to: Back > Exit Config Menu The printer will
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    Warning-Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer Cleaning the printer Note: You may need to perform this task after every few months. Warning-Potential Damage: Damage
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    from the historical printing consumption. Consider the variable level of accuracy before purchasing or replacing supplies based on the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies 4 From the Order Printer Supplies
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    supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing % • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door.
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    Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems
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    Maintaining the printer 97 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle.
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    the blue handle, and then pull the imaging unit out of the printer. 4 Unpack the new imaging unit, and then shake it. 5 for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the
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    on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the front door. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Before moving the
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    precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options. • Keep the printer in an upright position. • Avoid severe
  • Dell B3460DN Mono Laser | User Guide - Page 101
    icon in the system tray. Notes: • This feature is available only in Windows XP or later. • Make sure bidirectional communication support is in place so the printer and computer can communicate. Disabling Status Messenger 1 From the system tray, right click the Status Messenger icon. 2 Select Exit
  • Dell B3460DN Mono Laser | User Guide - Page 102
    . The virtual display works as an actual display would work on a printer control panel. Viewing reports You can view some reports from the Embedded the selectable alerts. Notes: • Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be
  • Dell B3460DN Mono Laser | User Guide - Page 103
    Modifying confidential print settings Note: This feature is available only in network printers or printers connected to print servers. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu
  • Dell B3460DN Mono Laser | User Guide - Page 104
    default settings. For more information, see "Printing a menu settings page" on page 26. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 92. Warning
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    sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure
  • Dell B3460DN Mono Laser | User Guide - Page 106
    Clearing jams 106 • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. •
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    1 4 Tray [x] 5 Multipurpose feeder 6 Front door 3 4 Printer control panel message [x]‑page jam, clear standard bin. [20y.xx xx] [x]‑page jam, remove tray [x]. [24y.xx] [x]‑page jam, clear manual feeder. [250.xx] [x]‑page jam, open front door. [20y.xx] toner cartridge, imaging unit, and jammed paper.
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    .xx] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle.
  • Dell B3460DN Mono Laser | User Guide - Page 109
    blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4 Lift the blue flap in front of the printer. 5 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10
  • Dell B3460DN Mono Laser | User Guide - Page 110
    imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the
  • Dell B3460DN Mono Laser | User Guide - Page 111
    continue [x]‑page jam, open rear door. [20y.xx] 1 Open the front door. 2 Gently pull down the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Firmly grasp the jammed paper
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    Clearing jams 112 4 Close the rear door. 5 From the printer control panel, select Next > printing. > Clear the jam, press OK > : Make sure all paper fragments are removed. 2 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B3460DN Mono Laser | User Guide - Page 113
    hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull
  • Dell B3460DN Mono Laser | User Guide - Page 114
    jam, press OK > to clear the message and continue [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located. 2 Firmly grasp the jammed paper on each side, and then gently pull
  • Dell B3460DN Mono Laser | User Guide - Page 115
    jams 115 3 Insert the tray. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose them. Do not fold or crease the paper. Straighten the edges on a level surface.
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    Clearing jams 116 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B3460DN Mono Laser | User Guide - Page 117
    Troubleshooting 117 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, contact the place where
  • Dell B3460DN Mono Laser | User Guide - Page 118
    Troubleshooting 118 Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on
  • Dell B3460DN Mono Laser | User Guide - Page 119
    or more of the following: • Load the correct size of paper in the tray. • From the printer control panel, press to clear the message and print using a different tray. • Check the tray length and width guides and make sure the paper is loaded properly in the tray. • Make sure the correct paper
  • Dell B3460DN Mono Laser | User Guide - Page 120
    Troubleshooting 120 Insufficient memory to support Resource Save feature [35] Try one or more of the following: • From the printer control panel, press • Install additional printer memory. to disable Resource Save, clear the message, and continue printing. Insufficient memory to collate job [37
  • Dell B3460DN Mono Laser | User Guide - Page 121
    • Load the feeder with the correct size and type of paper. • From the printer control panel, press to clear the message and continue printing. Note: If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the
  • Dell B3460DN Mono Laser | User Guide - Page 122
    in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. Contact technical support or your Dell printer dealer, and then report the message
  • Dell B3460DN Mono Laser | User Guide - Page 123
    . For more information, contact your system support person. Non‑Dell [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Dell supply or part installed in the printer. Your Dell printer is designed to function best with
  • Dell B3460DN Mono Laser | User Guide - Page 124
    cartridge. For information on installing the cartridge, see the "Replacing supplies" section of the User's Guide. • If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it. Note: If the message appears after reinstalling the supply, then the cartridge
  • Dell B3460DN Mono Laser | User Guide - Page 125
    support or your Dell printer dealer, and then report the message. The printer is scheduled for maintenance. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction
  • Dell B3460DN Mono Laser | User Guide - Page 126
    server. For more information, contact your system support person. Standard parallel port disabled [56] • From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm. Notes: • The printer discards any data received through the parallel
  • Dell B3460DN Mono Laser | User Guide - Page 127
    it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Solving printer problems • "Basic printer problems" on page 127 • "Option problems" on page 129 • "Paper feed problems" on page 131 Basic printer problems The printer is not
  • Dell B3460DN Mono Laser | User Guide - Page 128
    material removed? Turn off the printer, remove all packing materials, then reinstall the hardware options, and then turn on the printer. Step 10 Go to step 11. Check if you have selected the correct port settings in the printer driver. Use correct printer driver settings. Are the port settings
  • Dell B3460DN Mono Laser | User Guide - Page 129
    Troubleshooting 129 Action Step 11 Check the installed printer driver. Yes Go to step 12. No Install the correct printer driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved.
  • Dell B3460DN Mono Laser | User Guide - Page 130
    Troubleshooting manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 21. b Resend the print job. The problem is solved. Contact technical support the paper guides rest against
  • Dell B3460DN Mono Laser | User Guide - Page 131
    Troubleshooting 131 Action Yes Step 4 Go to step 5. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page
  • Dell B3460DN Mono Laser | User Guide - Page 132
    Troubleshooting 132 Action Yes Step 3 Contact technical a Review the tips on avoiding jams. For more information, see "Avoiding support. jams" on page 105. b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? No The problem is solved. Paper
  • Dell B3460DN Mono Laser | User Guide - Page 133
    Troubleshooting 133 Solving print problems Printing problems Multiple‑language PDF files do not print Action Yes No Step 1 The problem problem is solved. Contact technical support. printer error. Since the printer requires attention, the printer ignores the flash drive. Wait until the printer
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    your system Contact technical support person. support. Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the
  • Dell B3460DN Mono Laser | User Guide - Page 135
    Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 20. Note: For more information, visit http://support.dell.com. b Resend the print job. The problem is solved. Contact technical support. Do the jobs print? Print job takes
  • Dell B3460DN Mono Laser | User Guide - Page 136
    Troubleshooting 136 Action Step 5 Install additional printer memory, and then resend the print job. Did the job print? Yes No The problem is solved. Contact technical support. Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on paper that is
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    from the Paper Size/Type menu. Action Yes No a From the printer control panel, set the paper size and type in the Paper The problem is solved. Contact technical menu to match the paper loaded in the trays to be linked. support. Note: The paper size and type must match for trays to
  • Dell B3460DN Mono Laser | User Guide - Page 138
    the file print correctly? Step 2 a Check the original file for manual page breaks. b Resend the print job. Did the file print correctly? Print quality problems Yes No The problem is solved. Go to step 2. The problem is solved. Contact technical support. Characters have jagged or uneven edges
  • Dell B3460DN Mono Laser | User Guide - Page 139
    the print job. No Select a font that is supported by the printer. Are you using fonts that are supported by the printer? Step 2 The problem is solved. Contact technical Check if the fonts installed on the computer are supported by the printer. support. Are the fonts installed on the computer
  • Dell B3460DN Mono Laser | User Guide - Page 140
    a Reinstall the imaging unit. Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. or image clipped? No The problem is solved. The problem is solved. Shadow images appear ? Step 2 Go to step 3. From the printer control panel, set the paper type and weight
  • Dell B3460DN Mono Laser | User Guide - Page 141
    still appear on prints? Yes Contact technical support. No The problem is solved. Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 a From the Quality Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting
  • Dell B3460DN Mono Laser | User Guide - Page 142
    ABCD ABCD ABCD Action Yes No Step 1 The problem is solved. a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Go to step 2. Are the margins correct? Step 2 From the printer control panel, set the paper size in the
  • Dell B3460DN Mono Laser | User Guide - Page 143
    Troubleshooting 143 Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3. From the printer control panel, set the paper
  • Dell B3460DN Mono Laser | User Guide - Page 144
    to match the paper loaded in the tray. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact technical support or your Dell printer dealer. The problem is solved.
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    Troubleshooting 145 Repeating defects appear on prints Action Step 1 Measure the distance to 80 mm (3.15 in.) 2 Take note of the distance, and then contact technical support or your Dell printer dealer. The problem is solved. Print is too dark Action Yes Step 1 Go to step 2. a From the
  • Dell B3460DN Mono Laser | User Guide - Page 146
    Troubleshooting 146 Action Yes Step 2 Go to step 3. a From the printer control panel, set the paper Go to step 6. The problem is solved. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact technical support. The problem is solved. Is the
  • Dell B3460DN Mono Laser | User Guide - Page 147
    Troubleshooting 147 Print is too light Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too light? Step 2 Go to
  • Dell B3460DN Mono Laser | User Guide - Page 148
    Troubleshooting 148 Action Yes Step 6 Go to step 7. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, the print job. Contact technical support. Is the print still too light? No The problem is solved. The problem is solved. Printer is printing blank pages Action
  • Dell B3460DN Mono Laser | User Guide - Page 149
    Troubleshooting 149 Action Yes Step 2 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, the print job. Contact technical support. Is the printer still printing blank pages? No The problem is solved. The problem is solved. Skewed print AAABBBC)CCDDD
  • Dell B3460DN Mono Laser | User Guide - Page 150
    Troubleshooting 150 Printer is printing solid black pages Action Yes Step 1 Go to step 2. a Reinstall the imaging unit. 1 Remove the toner print job. Contact technical support. Is the printer printing solid black pages? No The problem is solved. The problem is solved. Transparency print
  • Dell B3460DN Mono Laser | User Guide - Page 151
    Troubleshooting Step 2 Go to step 3. From the printer control panel, set the paper type and weight a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning- Contact technical support. Do streaked horizontal lines appear on prints? No The problem is solved
  • Dell B3460DN Mono Laser | User Guide - Page 152
    Troubleshooting ? Step 2 Go to step 3. From the printer control panel, set the paper texture, type, and a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential exposure to light may cause print quality problems. 2 Install the imaging unit, and
  • Dell B3460DN Mono Laser | User Guide - Page 153
    Troubleshooting Action Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge 153 Yes Contact technical support or your Dell printer dealer. No The problem is solved. Trailing edge Action Step 1
  • Dell B3460DN Mono Laser | User Guide - Page 154
    more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Contact technical support. Note: The laser scanning unit may be defective. The problem is solved. Do vertical voids appear on prints?
  • Dell B3460DN Mono Laser | User Guide - Page 155
    appear on prints? Step 2 Replace the imaging unit, and then resend the print job. Do fog or shading appear on prints? Toner rubs off ABC DEF Leading edge Trailing edge Yes Go to step 2. No The problem is solved. Contact technical support or your Dell printer dealer. The problem is solved.
  • Dell B3460DN Mono Laser | User Guide - Page 156
    Troubleshooting 156 Action Yes No Step 1 Go to step 2. From the Paper menu on the printer support or your Dell printer dealer. Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Yes Contact technical support. No The problem
  • Dell B3460DN Mono Laser | User Guide - Page 157
    Troubleshooting 157 Action Yes No Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the
  • Dell B3460DN Mono Laser | User Guide - Page 158
    When you call technical support, describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service code. For more information
  • Dell B3460DN Mono Laser | User Guide - Page 159
    Support Service [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service apmarketing@dell
  • Dell B3460DN Mono Laser | User Guide - Page 160
    160 Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
  • Dell B3460DN Mono Laser | User Guide - Page 161
    550‑sheet tray installing 17 Symbols [x]‑page jam, clear manual feeder. [25y.xx] 115 [x]‑page jam, clear 62 adjusting printer display brightness 90 adjusting Sleep mode 88 adjusting toner darkness 46 supplies 87 contacting technical support 158 control panel, printer 11 indicator light 12 Sleep
  • Dell B3460DN Mono Laser | User Guide - Page 162
    troubleshooting printer display is blank 129 display, control panel 11 display, printer printers 103 modifying confidential print settings 103 problem accessing 156 Embedded Web Server Administrator's Guide in duplex area 113 in front door 108 in manual feeder 115 in rear door 111 in standard bin
  • Dell B3460DN Mono Laser | User Guide - Page 163
    driver 21 ordering supplies using Printer Home 94 P paper characteristics 38 letterhead 39 loading, multipurpose feeder 32 preprinted forms 39 recycled 40 selecting 39 setting size 27 setting type 27 storing 40 unacceptable 39 Universal size setting 27 using recycled 87 paper feed troubleshooting
  • Dell B3460DN Mono Laser | User Guide - Page 164
    printer on an Ethernet network 22 print irregularities 143 print job canceling from the printer control panel 50 canceling, from computer 51 print quality troubleshooting memory to collate job [37] 120 Insufficient memory to support Resource Save feature [35] 120 Insufficient memory, some Held
  • Dell B3460DN Mono Laser | User Guide - Page 165
    [x] software error [54] 123 Non‑Dell [supply type], see User's Guide [33.xy] 123 Not enough free printer options troubleshooting internal option is not detected 129 tray problems 130 printer problems, solving basic 127 printer 125 replacing imaging unit 97 toner cartridge 95 reports viewing 102
  • Dell B3460DN Mono Laser | User Guide - Page 166
    linking 35 loading 28 unlinking 35 troubleshooting cannot open Embedded Web Server 156 checking an unresponsive printer 127 contacting technical support 158 solving basic printer problems 127 troubleshooting, display printer display is blank 129 troubleshooting, paper feed message remains after jam
  • Dell B3460DN Mono Laser | User Guide - Page 167
    Index 167 V verify print jobs printing from a Macintosh computer 49 printing from Windows 49 vertical voids appear 154 viewing reports 102 virtual display checking, using Embedded Web Server 101 voids appear 154 volatile memory 91 erasing 92 volatility statement of 91 W Wireless menu 66 wireless
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Dell B3460dn Laser Printer
User's Guide
June 2012
www.dell.com | support.dell.com
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© 2012 Dell, Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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