Dell B3465dn Mono Laser Printer Users Guide

Dell B3465dn Mono Manual

Dell B3465dn Mono manual content summary:

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    Dell B3465dn-dnf Laser MFP User's Guide March 2014 www.dell.com | dell.com/support/printers Trademarks Information in this document is subject to change without notice. © 2014 Dell, Inc. All rights reserved. Reproduction of this material in any manner
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    Contents 2 Contents Safety information 7 Learning about the printer 9 Finding information about the printer...9 Selecting a location for the printer...10 Printer configurations...11 Using the Embedded Web Server...13 Understanding the basic functions of the scanner 14 Using the ADF and scanner
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    feeder...56 Using the standard bin and paper stop 61 Linking and unlinking trays...62 Paper and specialty media guide 65 Using specialty media...65 Paper guidelines...67 Supported paper sizes, types, and weights 70 Printing...74 Printing forms and a document...74 Printing from a flash drive or
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    Contents 4 Canceling an e-mail...96 Understanding the e-mail options...96 Faxing...99 Setting up the printer to fax...99 Sending a fax...113 Creating shortcuts...116 Customizing fax settings...116 Canceling an outgoing fax...118 Holding and forwarding faxes...118 Understanding the fax options...
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    jam, clear manual feeder. [25y.xx 233 [x]‑page jam, open tray [x]. [24y.xx]...234 [x]-page jam, remove all pages from the output bin. Leave paper in bin. [45y.xx 235 Troubleshooting 240 Understanding the printer messages...240 Solving printer problems...254 Solving print problems...261 Solving
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    Contents 6 Solving fax problems...290 Solving scanner problems...296 Solving home screen application problems 301 Embedded Web Server does not open 301 Contacting technical support...302 Appendix 303 Index...305
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    the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
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    repairs, other than those described in the user documentation, to a service representative. CAUTION-TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You electrical outlet and disconnect all cables from the printer before proceeding. SAVE THESE INSTRUCTIONS.
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    solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call
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    retail stores. • Safety information for preparing to operate your printer • Regulatory information • Warranty information Product Information Guide Note: The Product Information Guide may not be available in your country or region. Selecting a location for the printer CAUTION-POTENTIAL INJURY
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    Learning about the printer 11 5 4 1 1 3 2 1 Right side 304.8 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 203.2 mm (8 in.) 4 Rear 203.2 mm (8 in.) 5 Top 800 mm (31.49 in.) Printer configurations CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray
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    Learning about the printer Basic model 2 1 12 3 4 7 5 6 1 Display 2 Automatic document feeder (ADF) 3 ADF tray 4 ADF bin 5 Standard bin 6 Multipurpose feeder 7 Standard 550‑sheet tray Note: A lockable 550‑sheet tray is also available. For more information, contact the place where you purchased
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    Learning about the printer 13 Configured model 1 1 2 1 Optional 550‑sheet tray 2 Optional stapler Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers. If the printer is installed on a network, then you can use the
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    Learning about the printer 14 Understanding the basic functions of the scanner • Make quick copies or set the printer to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your
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    Understanding the printer control panel 15 Understanding the printer control panel Using the printer control panel 1 23 4 8 7 5 6 Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button 3 Sleep button 4 Keypad Go to the home screen.
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    Understanding the printer control panel 16 Indicator light Solid green Blinking red Sleep button light Off Solid amber Blinking amber Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern Printer status The printer is on, but idle. The printer requires
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    held jobs To Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this function, and not from any other application. View, select, print, scan, or e‑mail photos and documents from a flash drive
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    Understanding the printer control panel 18 Feature Printer IP address Example: 123.123.123.123 Description The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods. You can use the IP address when
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    Understanding the printer control panel 19 Touch Cancel To • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
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    applications Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active applications. Some applications are supported only in select printer models. Finding the IP address of the computer For Windows users 1 In the Run dialog box, type cmd
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    Setting up and using the home screen applications 21 Customizing the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such
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    . Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use To Streamline work processes by letting you quickly find and
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    home screen, and then follow the instructions. Using MyShortcut Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use To Create shortcuts on the
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    , and then follow the instructions on the printer display. Setting up Scan to Network Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use To Scan
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    specified destination is located. 4 Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you
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    applications 26 c Click Configure, and then do either of the following: • To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Notes: - When saving the configuration file, you can type a unique file name or use
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    Additional printer setup 27 Additional printer setup Installing internal options CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
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    Additional printer setup 28 2 Open the controller board shield using the blue handle. 1 2 3 Use the following illustration to locate the appropriate connector. Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the
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    Additional printer setup 29 4 Close the shield, and then the access door. 1 2 Installing a memory card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug
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    board shield, and then the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print
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    Additional printer setup 31 3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board. 2 1 4 Push the card firmly into place as shown in the illustration.
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    software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print on page 44. Installing an Internal Solutions Port The controller board supports one optional Internal Solutions Port (ISP). Note: This task requires
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    Additional printer setup 33 2 Lightly press the stop on the left side of the access door, and then slide the access door to remove it. 1 2 3 3 Unpack the ISP kit. Note: Make sure to remove and discard the small cable attached to the white connector. 1 6 2 3 5 4 1 ISP solution 2 Screw to
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    Additional printer setup 34 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place. 5 Slide and push the ISP solution into the plastic bracket. 1 2 6 Secure the ISP solution to the plastic bracket using the long screw.
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    Additional printer setup 35 7 Tighten the two screws on the end of the ISP solution. 8 Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.
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    Additional printer setup 36 9 Attach the ISP exterior cover at an angle by inserting the left hinges first. 2 1 10 Lower the rest of the cover, and then slide the cover to the right. 3 4
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    Additional printer setup 37 11 Run the ISP cable through the controller board shield. 12 Open the shield using the blue handle. 1 2 13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board. Note: If you have installed a printer hard disk, then
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    the shield. 15 Close the ISP exterior cover. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print driver
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    Additional printer setup 39 Installing a printer hard disk CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before
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    shield, and then close the controller board access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available options in the print
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    Additional printer setup 41 Removing a printer hard disk Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller
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    Additional printer setup 42 Installing hardware options Order of installation CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing
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    Additional printer setup 43 2 Unpack the tray, and then remove all packing material. 3 Pull out the tray from the base. 1 4 Remove any packing material from inside the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly
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    the software installer package. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note select your printer. 2 Open the printer properties, and then add or manually install any options. 3 Apply the changes. For Macintosh users 1 From
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    printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region. Note: Remove the adapter plug to access the port. 5 LINE port Connect the printer to an active telephone line through
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    where you purchased the printer. • A Service Set Identifier (SSID) is a name cable when possible to avoid potential problems caused by a damaged cable. Preparing . For more information, see the instruction sheet that came with the wireless support person if you are not sure which channel to select.
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    documentation that came with the access point, or contact your system support person. - To find the WPA/WPA2 preshared key or passphrase in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. • An Ethernet cable is
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    item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. to a wireless network using Wi‑Fi Protected Setup. 3 Follow the instructions on the printer display. Connecting the printer to a wireless network using Wi
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    connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. 1 Open a Web browser, and then type the printer IP address in the address field
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    is Connected. If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.
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    set according to the position of the paper guides in each tray except the standard 550‑sheet tray Paper Type setting must be set manually for all trays. Configuring Universal paper • The smallest supported Universal size is 76.2 x 76.2 mm (3 x 3 inches). • The largest supported Universal size is 215
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    Loading paper and specialty media 52 1 2 Squeeze, and then slide the width guide tab to the correct position for the size of the paper you are loading. 1 2
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    for the size of the paper you are loading. 1 2 Notes: • For some paper sizes like letter, legal, and A4, squeeze, and then slide the length guide tab backward to accommodate their length. • If you are loading A6-size paper in the standard tray, squeeze, and then slide the length
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    Loading paper and specialty media 54 A4 LTR/LGL B5 EXEC A5 A6 A4 LTR B5 EXEC A5 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. • There are
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    ‑sided (duplex) printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator located on the side of the width guide. Overfilling may cause paper jams. LG LLTR A4 EXEC B5 A5 A6 A4 EX EC LTR B5 A5
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    to match the paper loaded in the tray. Note: Set the correct paper size and paper type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies
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    Loading paper and specialty media 57 a Pull the multipurpose feeder extender. b Pull the extender gently so that the multipurpose feeder is fully extended and open.
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    Loading paper and specialty media 58 2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading. 1 2 3 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and
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    media into the multipurpose feeder. • Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the
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    Loading paper and specialty media 60 Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place. • Load letterhead faceup with the top edge entering the printer first. For two‑sided
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    Loading paper and specialty media 61 • Load envelopes with the flap on the left side facedown. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control
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    Loading paper and specialty media 62 Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer links those trays. When one linked tray becomes empty, paper feeds from the next linked tray. We recommend giving all unique paper, such as letterhead and
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    Loading paper and specialty media 63 Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Names 2 Select a custom name, and then type a custom paper type name. 3 Touch . 4 Touch Custom Types, and then verify that the new custom paper type name has replaced the
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    Loading paper and specialty media 64 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Types. 3 Select a custom name you want to configure, then select a paper or specialty media type, and then click Submit. Using
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    Paper and specialty media guide 65 Paper and specialty media guide Using specialty media Tips on using letterhead • 195°C (383°F). • Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack to prevent
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    Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination , pharmacy, and two‑sided labels are not supported. When printing on labels: • Use labels designed and cause jams or other paper handling problems. • Check with the manufacturer or
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    media guide 67 90 g/m2 (24 lb) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond paper. Curl Curl is for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it
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    guide 68 For 60-90‑g/m2 (16-24‑lb) bond paper, grain long paper is recommended. Fiber content Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems trouble‑
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    Paper and specialty media guide 69 Use papers printed with heat‑resistant inks designed for use in are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing
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    Paper and specialty media guide 70 Supported paper sizes, types, and weights Supported paper sizes Paper size and dimension Standard 550‑sheet tray Business card X Optional 550‑sheet tray X Multipurpose feeder X ADF X Scanner glass Duplex printing X 3 x 5 X X 1 X X 4 x 6 X X 1
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    Paper and specialty media guide 71 Paper size and dimension Standard Optional Multipurpose 550‑ is at least 279.4 mm (11 in.). The smallest supported Universal paper size is supported only in the multipurpose feeder. Supported paper types and weights Note: Labels, transparencies, envelopes,
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    Paper and specialty media guide 72 Paper type Card stock Standard 550‑sheet tray Multipurpose 550‑sheet tray feeder X X a table facedown. Scanner glass Paper sizes, types, and weights supported by the optional finisher Supported paper sizes Paper size A4 A5 A6 JIS B5 Letter Legal Executive
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    Paper and specialty media guide 73 Paper size Universal 7 3/4 Envelope (Monarch 98 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.) X Supported paper types and weights Paper type Plain paper Card stock Transparencies Recycled Paper labels Bond Envelope Rough envelope Letterhead
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    Printing 74 Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information,
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    Printing 75 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print
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    Printing 76 Warning-Potential Damage: Do not touch the USB cable, any wireless network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Loss of data can occur. 2 From the printer control panel, touch
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    2 From the home screen of your mobile device, tap . 3 Select the item to print. You can choose from the list of supported applications (such as Calendar, Contacts, Gallery, Google Docs, GMail, Internet, Messaging, Word Documents, Excel Documents, PowerPoint Documents, and PDF Documents). 4 From
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    Printing 78 Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Security > Confidential Print > select the print job type Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the
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    Printing 79 6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specify the
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    Printing 80 Printing information pages Printing a font sample list 1 From the home screen, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home
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    when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure the size of the original document and the size of the copy paper light comes on when the paper is loaded properly. 2 Adjust the paper guides.
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    Copying 82 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you
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    Copy It 5 If there are no trays that support letterhead, then navigate to: Manual Feeder > select the size of the letterhead > Letterhead properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size
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    The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > select the size of the original document > 4 Navigate to: Copy to > select the tray containing
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    The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > 4 Navigate to: Copy to > Letter > > Copy It The scanner identifies the different
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    value by 1%. Touching "Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. Note: Auto is the factory default 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Content 4 Touch the button
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    ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets
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    . • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Paper Saver > select the output you want > > Copy It Note: If Paper Saver is set to
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    . • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the home screen, navigate to: Copy > Advanced Options > Header/Footer > select where you want to place the header or footer > select the type
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    the difference. • If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the paper size of the
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    or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models.
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    E-mailing 92 E-mailing Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer
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    E-mailing 93 3 Enter the appropriate information, and then click Submit. Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home
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    2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original If you are loading a document into the ADF tray, then adjust the paper guides. 3 Press #, then enter the shortcut number using the keypad, and then
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    ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: E-mail > Recipient(s) > > type the name of the recipient > Search 4 Touch the name of the recipient. Note: To enter
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    E-mailing 96 3 From the home screen, navigate to: E-mail > Recipient(s) > type the e‑mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF-Create a single file with multiple pages. • Secure PDF-Create an encrypted PDF file that protects the file
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    E-mailing 97 Darkness This option lets you adjust how light or dark your scanned documents are in relation to the original document. Resolution This option lets you adjust the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan
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    or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models.
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    Faxing 99 Faxing Note: Fax capabilities may not be available on all printer models. Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 100
    Faxing 100 Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 101
    telephone cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of rings
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 102
    Faxing 102 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 103
    the call is a fax, then the printer detects the fax signal on the line and takes over the call. • If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 104
    the telephone and you hear fax tones, press *9* or the manual answer code on the telephone to receive the fax. • You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off the voice mail service when you are expecting a fax. This setting works best
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 105
    Faxing 105 Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 106
    Faxing 106 Scenario 3: VoIP telephone service To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the port labeled
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 107
    Faxing 107 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 108
    Faxing 108 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 109
    Faxing 109 If the wall jack or equipment in your facility is not compatible with this type of connection, then you need to use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately. There may be an adapter plug
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 110
    Faxing 110 Connecting the printer to a non‑RJ‑11 wall jack LINE EXT 1 Connect one end of the telephone cable that came with printer to the port of the printer. 2 Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 111
    Faxing 111 Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. NFN Connect the printer to any of the N ports. NFN PHONE LINE 1 Connect one end of the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 112
    telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 113
    then temporarily disable it to load the Web page correctly. 2 Click Security > Set Date and Time. 3 In the Manually Set Date & Time field, enter the current date and time. 4 Click Submit. Note: It is recommended to use the you are loading a document into the ADF tray, then adjust the paper guides.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 114
    to: Fax tab > Enable fax 4 Enter the recipient fax number or numbers in the "Fax number(s)" field. Note: Fax numbers can be entered manually or by using the Phone Book feature 5 If necessary, enter a prefix in the "Dialing prefix" field. 6 Select the appropriate paper size and page orientation
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 115
    more information on enabling the address book feature, contact your system support person. 1 Load an original document faceup, short edge first properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > > type the name of the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 116
    Settings > Manage Shortcuts > Fax Shortcut Setup. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 3 Type a name for the shortcut, and then enter the fax number. Notes: • To create a multiple‑number shortcut, enter the fax numbers for
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 117
    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: Fax > enter the fax number > Options 4 Adjust the fax darkness, and then touch Fax It. Viewing a fax log 1 Open
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 118
    . Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 119
    Faxing 119 3 From the Held Fax Mode menu, select one of the following: • Off • Always On • Manual • Scheduled 4 If you selected Scheduled, then continue with the following steps: a Click Fax Holding Schedule. b From the Action menu, select Hold faxes. c From the Time
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 120
    Faxing 120 Select from the following content sources: • Color Laser-The original document was printed using a color laser printer. • Inkjet-The original document was printed using an inkjet printer. • Magazine-The original document is from a magazine. • Brochure-The original document is from a
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 121
    or transmission error log. • Adjust ADF Skew-This straightens scanned images that are slightly skewed when received from the ADF tray. Note: This option is supported only in select printer models.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 122
    Shortcut Setup 3 Enter the appropriate information. Note: A password may be required. If you do not have an ID and password, then contact your system support person. 4 Enter a shortcut number. Note: If you enter a number that is already in use, then you are prompted to select another number. 5 Click
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 123
    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the printer control panel, press # on the keypad, and then enter the FTP shortcut number. 4 Touch > Send It. Scanning an FTP using the address
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 124
    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, navigate to: FTP > FTP > > type the name of the recipient > Search 4 Touch the name of the recipient. Note: To search for
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 125
    to scan your documents. 7 Review the instructions on the Scan Profile screen. a Load loading a document into the ADF tray, then adjust the paper guides. c Do either of the following: • Press #, and up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 126
    • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. Note: The USB Drive home screen appears. 4 Select the destination folder
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 127
    Scanning 127 Select one of the following: • PDF-Use to create a single file with multiple pages. • Secure PDF-Use to create an encrypted PDF file that protects the file contents from unauthorized access. • TIFF-Use to create multiple files or a single file. If Multi-page TIFF is turned off in the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 128
    Sensor-This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 129
    Settings Fax Settings E‑mail Settings FTP Settings Flash Drive Menu Print Settings Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Supplies Guide Fax Shortcuts E-mail Shortcuts FTP Shortcuts Copy Shortcuts Profile Shortcuts A list of installed
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 130
    130 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes the linked tray. • The A6 paper size is supported only in Tray 1 and the multipurpose feeder. Note: Only installed trays and feeders
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 131
    Understanding the printer menus 131 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in each tray. Notes: •
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 132
    feeder. Notes: • Plain Paper is the factory default setting. • From the Paper menu, set Configure to "Cassette" for Multipurpose Feeder Type to appear as a menu. Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the size of the paper being
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 133
    the factory default setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 134
    relative texture of the card stock loaded. Notes: • Normal is the factory default setting. • The options appear only if card stock is supported. Specify the relative texture of the transparencies loaded. Note: Normal is the factory default setting. Specify the relative texture of the recycled paper
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 135
    the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported. Paper Weight menu Use Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy To Specify the relative weight of the plain paper
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 136
    Understanding the printer menus 136 Use Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead Weight Light Normal Heavy
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 137
    the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Card Stock Loading Duplex Off Determine and set two-sided printing for all print jobs that specify Card Stock as
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 138
    two-sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading appears only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 139
    Understanding the printer menus 139 Custom Scan Sizes menu Use Custom Scan Size [x] Scan Size Name Width Height Orientation Portrait Landscape 2 scans per side Off On Universal Setup menu Use Units of Measure Inches Millimeters Portrait Width 3-14.17 inches 76-360 mm Portrait Height 3-14.17 inches
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 140
    . Notes: • Short Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray. To Print a report containing information about the paper loaded in trays, installed memory, total page count, alarm settings, timeouts
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 141
    Understanding the printer menus 141 Use Print Directory Asset Report To Print a list of all the resources stored in an optional flash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure the optional flash memory or printer hard disk is working and installed
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 142
    Understanding the printer menus 142 Use NPA Mode Off Auto Network Buffer Auto 3KB to [maximum size allowed] Mac Binary PS On Off Auto Standard Network Setup or Network [x] Setup Reports Network Card TCP/IP IPv6 Wireless AppleTalk To Set the printer to perform the special processing required for
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 143
    Server. IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or change the current TCP/IP netmask.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 144
    Understanding the printer menus 144 Use Enable BOOTP On Off Enable AutoIP Yes No Enable FTP/TFTP Yes No Enable HTTP Server Yes No WINS Server Address Enable DDNS Yes No Enable mDNS Yes No DNS Server Address Backup DNS Server Address Backup DNS Server Address 2 Backup DNS Server Address 3 Enable
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 145
    Understanding the printer menus 145 Use Auto Configuration On Off View Hostname View Address View Router Address Enable DHCPv6 On Off To Specify whether or not the wireless network adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 146
    Network > Standard Network Setup > AppleTalk • Network/Ports > Network [x] > Network [x] Setup > AppleTalk Use To Activate Yes No Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 147
    Understanding the printer menus 147 Use NPA Mode On Off Auto USB Buffer Disabled Auto 3K to [maximum size allowed] Job Buffering Off On Auto Mac Binary PS On Off Auto ENA Address yyy.yyy.yyy.yyy ENA Netmask yyy.yyy.yyy.yyy To Set the printer to perform the special processing required for
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 148
    Understanding the printer menus 148 Use ENA Gateway yyy.yyy.yyy.yyy To Set the gateway information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. SMTP Setup menu Use Primary SMTP Gateway Primary SMTP
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 149
    Understanding the printer menus 149 Use Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt user Device Userid Device password Kerberos 5 Realm NTLM Domain
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 150
    Understanding the printer menus 150 Use Edit Access Controls Administrative Menus Function Access Management Solutions Cancel jobs at the Device To Control access to printer menus, firmware updates, held jobs, and other access points. Miscellaneous Security Settings menu Use Login Restrictions
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 151
    Understanding the printer menus 151 Use LDAP Certificate Verification Demand Try Allow Never Minimum PIN Length 1-16 To Allow the user to request a server certificate. Notes: • "Demand" means a server certificate is requested. If a bad certificate is provided or if no certificate is provided,
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 152
    Understanding the printer menus 152 Use To Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs for
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 153
    Yes No Enable Remote Syslog No Yes Remote Syslog Facility 0-23 Severity of events to log 0-7 Set Date/Time menu Use Current Date and Time Manually Set Date and Time Time Zone Automatically Observe DST On Off Custom Time Zone Setup DST Start Week DST Start Day DST Start Month DST
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 154
    Understanding the printer menus 154 Use Enable Authentication On Off To Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu General Settings menu Use Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 155
    Understanding the printer menus Use Eco-Mode Off Energy Energy/Paper Paper ADF Loaded Beep Enabled Disabled Quiet Mode Off On Run Initial setup Yes No 155 To Minimize the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. This resets the printer to its factory
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 156
    Understanding the printer menus Use Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce Cesky Simplified Chinese Traditional Chinese Japanese Custom Key
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 157
    . For the Left side and Right side menus, select from the following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes: • IP Address is the factory default setting for Left side. • Date/Time is the factory
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 158
    Understanding the printer menus Use Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Apps Bookmarks Jobs by user Forms and Favorites Card Copy Scan to Network MyShortcut Multi
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 159
    Understanding the printer menus Use Audio Feedback Button Feedback On Off Volume 1-10 Show Bookmarks Yes No Allow Background Removal On Off Allow Custom Job Scans On Off Scanner Jam Recovery Job level Page level Web Page Refresh Rate 30-300 Contact Name Location Alarms Alarm Control Cartridge Alarm
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 160
    Understanding the printer menus Use Timeouts Standby Mode Disabled 1-240 Timeouts Sleep Mode Disabled 1-120 Timeouts Print with Display Off Allow printing with display off Display on when printing Timeouts Hibernate Timeout Disabled 20 minutes 1-3 hours 6 hours 1-3 days 1-2 weeks 1 month Timeouts
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 161
    Understanding the printer menus Use Timeouts Print Timeout Disabled 1-255 Timeouts Wait Timeout Disabled 15-65535 Timeouts Job Hold Timeout 5-255 Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 162
    Understanding the printer menus Use Print Recovery Jam Recovery On Off Auto Print Recovery Jam Assist On Off Print Recovery Page Protect Off On Press Sleep Button Do Nothing Sleep Hibernate Press and Hold Sleep Button Do Nothing Sleep Hibernate Factory Defaults Do Not Restore Restore Now Export
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 163
    Understanding the printer menus 163 Copy Settings menu Use Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 164
    Understanding the printer menus 164 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. ID Card Copy To Source Tray [x] Auto Size Match Multipurpose
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 165
    Understanding the printer menus 165 Use Header/Footer [Location] Off Date/Time Page number Custom text Print on All pages First page only All but first page Custom text Overlay Confidential Copy Draft Urgent Custom Off Custom Overlay Allow priority copies On Off Custom Job scanning On Off Allow
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 166
    Understanding the printer menus 166 Use Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 Adjust ADF Skew Auto Off On
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 167
    name of the fax in the printer. Specify the number assigned to the fax. Specify how the fax is identified. Set the printer to fax manually, which requires a line splitter and a telephone handset. Notes: • Off is the factory default setting. • Use a regular telephone to answer an incoming fax job and
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 168
    Understanding the printer menus 168 Use Fax Cover Page Fax Cover Page Off by default On by default Never use Always use Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Use Resolution Standard Fine
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 169
    Understanding the printer menus 169 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short edge Content Type Text Graphics
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 170
    Understanding the printer menus 170 Use Dialing Prefix Rules Prefix Rule [x] Automatic Redial 0-9 Redial frequency 1-200 Behind a PABX Yes No Enable ECM Yes No Enable Fax Scans On Off Driver to fax Yes No Allow Save as Shortcut On Off Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 171
    . Adjust ADF Skew Auto Off On Correct the slight skew in the scanned image. Notes: • Off is the factory default setting. • This menu item is supported only in select printer models. Scan edge to edge Off On Specify if the original document is scanned edge-to‑edge prior to faxing. Note
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 172
    Understanding the printer menus 172 Use Auto Reduction On Off Paper Source Auto Tray [x] Multipurpose Feeder Sides (Duplex) Off On Separator Sheets Off Before Job After Job Separator Sheet Source Tray [x] Multipurpose Feeder Fax Footer On Off Max Speed 2400 4800 9600 14400 33600 Fax Forwarding
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 173
    Understanding the printer menus 173 Use Block No Name Fax Off On Banned Fax List Use Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs On Off Log Paper Source Tray [x] Multipurpose Feeder Logs Display Remote Station Name
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 174
    Understanding the printer menus 174 Use Ringer Volume Off On Use All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only To Control the fax speaker ringer volume. Note: On is the factory default setting. To
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 175
    Understanding the printer menus 175 Use E‑mail Server Setup Web Link Setup Server Login Password Path File Name Web Link Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 176
    Understanding the printer menus 176 Use Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 177
    Understanding the printer menus 177 Use Photo Default 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page Tiff On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Multipurpose Feeder E‑mail Bit Depth 1 bit 8 bit Custom Job scanning On Off
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 178
    Understanding the printer menus 178 Use Color Balance Cyan‑Red Magenta-Green Yellow-Blue Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 179
    Understanding the printer menus 179 Use Use cc:/bcc: Off On FTP Settings menu Use Format PDF (.pdf) Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A-1a Content Type Text Graphics Text/Photo Photo Content Source Black/White Laser Color Laser Inkjet Photo/Film Magazine
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 180
    Understanding the printer menus 180 Use Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x 6 in. Sides (Duplex) Off Long edge Short
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 181
    Understanding the printer menus 181 Use Photo Default 5-90 Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray [x] Multipurpose Feeder FTP bit Depth 1 bit 8 bit File Name Custom Job Scanning On Off Scan Preview On Off Allow Save as
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 182
    : 0 is the factory default setting. Correct slight skew in the scanned image. Notes: • Auto is the factory default setting. • This menu item is supported only in select printer models. Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Adjust the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 183
    Understanding the printer menus 183 Flash Drive menu Scan Settings Use Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.7 A‑1a Content Type Text Graphics Text/Photo Photo Content Source Black and White Laser Color Laser Inkjet Photo/Film Magazine Newspaper Press
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 184
    Understanding the printer menus 184 Use Original Size Letter Legal Executive Folio Statement Oficio (Mexico) Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Original Business Card 3 x 5 in. 4 x
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 185
    Understanding the printer menus 185 Use Use Multi‑Page TIFF On Off File Name Custom Job Scanning On Off Scan Preview On Off Background Removal ‑4 to 4 Contrast 0-5 Best for content Mirror Image Off On Negative Image Off On Shadow Detail ‑4 to 4 Scan edge to edge Off On Sharpness 1-5 Temperature ‑4
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 186
    a default paper source for all print jobs. Tray [x] Note: Tray 1 is the factory default setting. Multipurpose Feeder Manual Paper Manual Envelope Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in sequence when printing multiple copies. Note: "(1,2,3) (1,2,3)" is the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 187
    Understanding the printer menus 187 Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Landscape Note: Auto is the factory default setting. The printer chooses between portrait and landscape. Portrait Paper Saver Border None Solid Print a border on each page
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 188
    Understanding the printer menus Use Job Waiting On Off Print Area Normal Whole Page Download Target RAM Flash Disk Resource Save On Off 188 To Specify that print jobs be removed from the print queue if they require unavailable printer options or custom settings. Print jobs removed from the print
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 189
    Understanding the printer menus 189 Use Print All Order Alphabetical Oldest First Newest First Finishing menu Use Sides (Duplex) 1 sided 2 sided Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages Do Not Print Print Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) To Specify the order in which
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 190
    tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder to appear as a menu setting. Print multiple‑page images on one side of a paper. Notes: factory default setting. • This menu item appears only when a supported staple finisher is installed.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 191
    Brightness ‑6 to 6 Contrast 0-5 To Print a report that confirms that the staple finisher is functioning properly. Note: This menu item appears only when a supported staple finisher is installed. To Specify the printed output resolution in dots per inch. Note: 600 dpi is the factory default setting
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 192
    Understanding the printer menus 192 Job Accounting menu Note: This menu item appears only when a formatted, working printer hard disk is installed. Make sure the printer hard disk is not read/write‑ or write‑protected. Use To Job Accounting Log Off On Determine and set if the printer creates
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 193
    models, Do Not Delete sets the printer to return to the originating screen after the deletion. Assist in isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation, and control codes are not executed. • To
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 194
    Understanding the printer menus 194 Use Coverage Estimator Off On XPS menu Use Print Error Pages Off On PDF menu Use Scale to Fit Yes No Annotations Do Not Print Print PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off Font Priority Resident Flash/Disk To Provide an estimate of
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 195
    set is a set of alphabetic and numeric characters, punctuation, and special symbols. Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are shown. Change the point size for scalable typographic fonts. Notes: • 12
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 196
    PCL Emulation Settings Auto LF after CR On Off Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 To Specify the number of lines that print on each page. Notes: • 60 is the US factory default
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 197
    Understanding the printer menus 197 Use Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Tray Renumber Restore Defaults Yes No To Display the factory default setting
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 198
    Understanding the printer menus 198 Use Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Use Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width To Set the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 199
    , and Spanish translations are stored in the printer. Menu item Print All Guides Copy Guide E‑mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Description Prints all the guides Provides information about making copies and changing settings Provides information about sending
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 200
    and energy using one printer setting, see "Using Eco‑Mode" on page 200. Conserving supplies Use both sides of the paper If your printer model supports two‑sided printing, then you can control whether print appears on one or two sides of the paper. Notes: • Two-sided printing is the default
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 201
    General Settings > Eco‑Mode > select a setting Use To Off Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 202
    Saving money and the environment 202 Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1-180 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server 1 Open a Web browser, and
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 203
    Saving money and the environment 203 Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes into a reduced power state. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 204
    204 Adjusting the brightness of the display To save energy, or if you are have trouble reading your display, adjust the brightness of the display. Available settings range from 20-100 www.dell.com/recycle. 2 Select your country or region. 3 Follow the instructions on the computer screen.
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    . • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 206
    Securing the printer 206 Erasing non‑volatile memory • Individual settings, device and network settings, security settings, and embedded solutions-Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data-Erase fax settings and data by selecting Wipe All
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 207
    Securing the printer 207 • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. 5 Touch Back > Exit Config Menu. The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 208
    make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, check the Embedded Web Server-Security: Administrator's Guide from your printer CD or from our Web site, or contact the place where you purchased the printer.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 209
    Maintaining the printer 209 Maintaining the printer Warning-Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 210
    Maintaining the printer 210 Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 211
    Maintaining the printer 211 Checking the status of parts and supplies Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies > View Supplies. Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 212
    ADF fails to pick paper or picks more than one sheet of paper at a time. For information on replacing the ADF separator roller, see the instruction sheet that came with the part. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 213
    Maintaining the printer 213 Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 1 2 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 214
    Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 6 Close the front door. Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 215
    . Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 216
    Maintaining the printer 216 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 217
    Maintaining the printer 217 Replacing the staple cartridge 1 Open the stapler door. 2 Pull out the staple cartridge from the finisher. 1 2 3 Hold both sides of the empty staple case with your fingers, pull, and then lift the empty staple case from the cartridge. 3 1 2
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    Maintaining the printer 218 4 Remove the spare staple case from its holder. 5 Insert the spare staple case into the staple cartridge. 1 2 6 Push the staple cartridge into the finisher until it clicks into place. 7 Replace the spare staple case for future use. 8 Close the stapler door.
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    hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options must have a surface able to
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    Maintaining the printer 220 Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
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    Use this application to view the status of any USB‑ or network‑connected printer and to order supplies online. Note: Make sure bidirectional communication support is in place so the printer and the computer can communicate. 1 Use the Search command on the Start menu to locate Status Monitor Center
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 222
    to be notified on, and then type the e‑mail addresses. 5 Click Submit. Note: For information on setting up the e‑mail server, contact your system support person. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 223
    Managing the printer 223 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 224
    is below the maximum paper fill indicator. • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 225
    Clearing jams 225 Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights,
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 226
    panel message What to do 4 Multipurpose feeder [x]‑page jam, clear manual feeder. [25y.xx] Remove all paper from the multipurpose feeder, remove all pages • Move the left paper guide to the left and the right from the output bin. Leave paper paper guide to the right, and then remove the jammed
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 227
    Clearing jams 227 [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open rear
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 228
    Clearing jams 228 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Close the front and rear door. 5 From the printer control panel, select Done to clear the message and continue printing.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 229
    Clearing jams 229 [x]‑page jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 230
    . Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 5 Lift the blue flap in front of the printer. 6 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 231
    Clearing jams 231 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the
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    Clearing jams 232 [x]‑page jam, remove tray 1 to clear duplex. [23y.xx] 1 Pull out the tray completely. 1 2 Locate the lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 233
    Clearing jams 233 4 Insert the tray. 5 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 234
    Clearing jams 234 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, touch Done to clear the message and continue printing. [x]‑page jam, open
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 235
    all pages from the output bin. Leave paper in bin. [45y.xx] Paper jam in the finisher bin 1 Empty the standard bin. 2 Move the paper guides to the sides. 3 Remove all jammed pages from inside the access areas. Note: Make sure all paper fragments are removed.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 236
    Clearing jams 236 4 If necessary, touch Done from the printer control panel to clear the message and continue printing. Paper jam in the finisher rear door 1 Open the finisher rear door. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 237
    Clearing jams 237 3 Open the finisher narrow door, and then remove any paper fragments inside the narrow door. 4 Close the narrow door. 5 Close the finisher rear door. 6 If necessary, touch Done from the printer control panel to clear the message and continue printing.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 238
    Clearing jams 238 Staple jam in the finisher 1 Open the staple access door. 2 Pull out the staple cartridge from the finisher. 1 2 3 Lift the staple guard, and then remove any jammed or loose staples.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 239
    Clearing jams 239 4 Press down the staple guard until it clicks into place. 5 Insert staple cartridge back into the finisher until it clicks into place. 6 Close the staple access door. 7 If necessary, touch Done from the printer control panel to clear the message and continue printing.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 240
    Troubleshooting 240 Troubleshooting Understanding the printer messages Cartridge low [88. toner cartridge very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, touch Continue on the printer control panel to clear the message and continue printing.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 241
    Troubleshooting 241 Change [paper source] to [paper type] [paper size] load off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the tray. 4 Contact technical support. • From the printer control panel, touch Continue to clear the message and resume the job. Close front door
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 242
    Troubleshooting 242 Close flatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 243
    Troubleshooting 243 Disk must be formatted for use in this device From the . • Turn off the printer, and then turn it back on. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. Try one or more of the following: •
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 244
    Troubleshooting 244 the message appears again after completing the setup, then contact your system support person. Imaging unit low [84.xy] You may need to order large enough for the data being printed. • Check the length and width guides and make sure the paper is loaded properly in the tray. • From
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 245
    Troubleshooting 245 Insufficient memory to collate job [37] Try one or more of the the message. • Delete other held jobs to free up additional printer memory. Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save,
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 246
    Troubleshooting 246 Load [paper source] with [custom string] [paper orientation] Try size and type of paper, then it prints from the default paper source. • Cancel the current job. Load Manual Feeder with [custom type name] [paper orientation] Try one or more of the following: • Load the feeder
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 247
    Troubleshooting 247 Load Manual Feeder with [custom string] [paper orientation] Try one or low [80.xy] You may need to order a maintenance kit. For more information, contact technical support or your Dell printer dealer. If necessary, touch Continue to clear the message and continue printing.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 248
    Troubleshooting in the printer or print server. For more information, contact technical support or your Dell printer dealer. No analog phone line connected to modem printer to an analog phone line. Non‑Dell [supply type], see User's Guide [33.xy] Note: The supply type can either be a toner cartridge
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 249
    Troubleshooting 249 If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Dell supply or part. Note: For the list of supported supplies, see the "Ordering supplies" section of the User's Guide or visit www.dell.com/
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 250
    Troubleshooting 250 Replace defective imaging unit [31.xy] Replace the defective imaging unit to clear the message. For more information, see the instruction information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. Note: If you
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 251
    Troubleshooting 251 • Touch Scan from flatbed to continue scanning from the then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide. Note: If
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 252
    Troubleshooting 252 Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your system support person. • Touch Reboot and automatically enable scanner to
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 253
    Troubleshooting 253 Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the the flash memory may be defective and needs to be replaced. Unsupported disk Remove the unsupported printer hard disk, and then insert a supported one.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 254
    message. Note: If the message appears again, then contact your system support person. Solving printer problems • "Basic printer problems" on page 254 • "Option problems" on page 257 • "Paper feed problems" on page 260 Basic printer problems The printer is not responding Action Step 1 Make sure the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 255
    Troubleshooting 255 Action Step 3 Check if one end of the power cord is plugged into the printer and the other to a properly grounded electrical outlet. Yes
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 256
    Troubleshooting 256 Action Yes Step 10 Go to step 11. Check if you the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Is the printer working? Printer display is blank Action Step 1 Press the Sleep button on the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 257
    Troubleshooting 257 Option problems Cannot detect internal option Action Yes No Step 1 The problem is solved. Go to step the menu settings page? Step 4 The problem is solved. a Check if the internal option is selected. It may be necessary to manually add the internal option in the printer
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 258
    tray listed in the menu settings page? Step 4 Check if the tray is available in the printer driver. The problem is solved. Contact technical support. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 259
    Troubleshooting 259 Cannot detect memory card Action Yes No Make sure the memory card is installed. a Install the memory card. For more information, see "Installing a memory card" on page 29. The problem is solved. Contact technical support. Note: Check if the memory card is securely
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 260
    Troubleshooting 260 Action Yes No Step 2 The problem is solved. Check the cable and the USB or parallel interface card connection. Use the correct cable, and then make sure it is securely connected to the USB or parallel interface card. Contact technical support. Does the USB or parallel
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 261
    Troubleshooting 261 Paper jam message remains after jam is cleared Action Yes Check the entire paper path for jammed paper. a Remove any jammed paper. Contact technical support problem is solved. Contact technical support. Do pages reprint after a jam? Solving print problems Printing problems
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 262
    Troubleshooting 262 Error message about reading the flash drive appears Action Go to step 5. The problem is solved. Does the error message still appear? Step 5 Check if the USB port is disabled by the system support person. Contact technical support. The problem is solved. Does the error
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 263
    Troubleshooting 263 Action Yes No Step 2 The problem is solved. a Check if the printer is plugged in and turned on, and if Ready appears on the printer display. b Resend the print job. Go to step 3. Do the jobs print? Step 3 The problem is solved. Go to step 4. If an error message
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 264
    Troubleshooting 264 Confidential and other held jobs do not print Note: the print job. For more information, see "Printing confidential and other held jobs" on page 78. Step 2 The problem is solved. The print job may contain a formatting error or invalid data. • Delete the print job, and
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 265
    Troubleshooting 265 Print job takes longer than expected Action Step 1 Change the environmental settings of the printer. a From 6. Did the job print? Step 6 Install additional printer memory, and then resend the print job. The problem is solved. Contact technical support. Did the job print?
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 266
    Troubleshooting 266 Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Yes No The problem is solved. Go to step 2. Did the job print from the correct tray or on the correct paper
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 267
    guides are in the correct positions for the size of the paper loaded in each tray. • Check if the paper size indicators on the paper guides ? Step 2 The problem is solved. Contact technical a From the printer control panel, set the paper size and type in the Paper support. menu to match the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 268
    Troubleshooting 268 Action Yes No Step 3 The problem is solved. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Contact technical support. Did the job print and collate correctly?
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 269
    Troubleshooting 269 Action Yes Step 2 Contact technical a Use a font that is supported by the printer or install the font that you support. want to use on your computer. For more information, contact your system support to light may cause print quality problems. 3 Reinstall the imaging unit,
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 270
    Troubleshooting 270 Action Step 3 Replace the imaging unit, and then resend the print job. Is the printer still printing blank pages? Yes Contact technical support. No The problem is solved. Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 271
    Troubleshooting 271 Action Yes Step 4 a Reinstall the imaging unit. Contact technical support. 1 Remove the toner cartridge. look lighter? Step 3 The problem is solved. Contact technical Make sure you are using a recommended type of color transparency, and support. then resend the print
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 272
    Troubleshooting the imaging unit, and then resend the print job. Contact technical support. Do shadow images still appear on prints? No Load paper with the type and weight specified in the tray settings. The problem is solved. The problem is solved. Gray background on prints Leading edge ABCDE
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 273
    Troubleshooting 273 Action Yes No Step 2 The problem is solved. Adjust the toner darkness to a lighter support. Did the background disappear from the prints? Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 The problem is solved. a Move the width and length guides
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 274
    Troubleshooting 274 Action Yes No Step 2 From the printer control panel, b Resend the print job. The problem is solved. Contact technical support. Are the margins correct? Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the correct positions
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 275
    Troubleshooting 275 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Contact technical support. Is the paper still curled? No The problem is solved. Print
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 276
    Troubleshooting 276 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 6. No The problem technical support or your Dell printer dealer. The problem is
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 277
    Troubleshooting 277 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 278
    Troubleshooting 278 Action Step 5 a Load paper from a fresh package. Note 6 Replace the imaging unit, and then resend the print job. Contact technical support. Is the print still too dark? No The problem is solved. The problem is solved. Print is too light ABC D EF Action Yes Step 1 Go
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 279
    Troubleshooting 279 Action Step 4 Make sure that the paper has no texture or rough b Resend the print job. The problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact technical support. The problem is solved. Is the print still
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 280
    Troubleshooting 280 Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Step 2 a Check if you are printing on a paper that is supported quality problems.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 281
    Troubleshooting 281 Transparency print quality is poor Action Yes Step 1 Go of transparency. b Resend the print job. Contact technical support. Is the print quality still poor? No Set the paper type to Transparency. The problem is solved. Streaked horizontal lines appear on prints ABCDE
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 282
    Troubleshooting 282 Action Yes Step 4 Go to step 5. a Reinstall the imaging unit. 1 , and then resend the print job. Contact technical support. Do streaked horizontal lines appear on prints? No The problem is solved. The problem is solved. Streaked vertical lines appear on prints Leading
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 283
    Troubleshooting 283 Action Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 4. No The problem technical support or your Dell printer dealer. The problem is
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 284
    Troubleshooting 284 Action Yes Step 3 Go to step 4. a Redistribute the toner in unit, and then resend the print job. Contact technical support. Do horizontal voids appear on prints? No The problem is solved. The problem is solved. Vertical voids appear on prints Leading edge Trailing
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 285
    Troubleshooting 285 Action Yes Step 4 Go to step 5. a Redistribute the toner in the , and then resend the print job. Do toner specks appear on prints? Yes Contact technical support. No The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 286
    Troubleshooting 286 Action Step 2 Replace the imaging unit, and then resend the print job. Does fog or shading appear on prints? Yes Contact technical support or your Dell printer dealer. No The problem is solved. Toner rubs off Leading edge ABC D EF Trailing edge Action Yes Step 1 Go
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 287
    Troubleshooting 287 • "Scanner unit does not close" on page 287 • "Poor copy quality properly grounded electrical outlet? Step 3 The problem is solved. Contact technical Turn off the printer, then wait for about 10 seconds, and then turn it back support. on. Did Performing Self Test and Ready
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 288
    Troubleshooting 288 Poor copy quality Action Step 1 Check if an error darkness. c If the print remains faded, then replace the toner cartridge. Go to step 5. See "Print quality problems" on page 268. Is the print quality satisfactory? Step 5 Go to step 6. Check the placement of the document
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 289
    Troubleshooting 289 Action Yes a From the Copy screen, navigate to: Contact technical support. Advanced Options > Advanced Imaging b Adjust the settings document or photo loaded correctly? No The problem is solved. The problem is solved. The problem is solved. No Place the document or
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 290
    Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are connected. • The indicator light is language" screen appears on the printer display. Yes No The problem is solved. Contact technical support. c Select a language, and then touch . d Select
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 291
    Troubleshooting 291 Caller ID is not shown Action Contact your telephone company to check if your telephone line is subscribed to the caller ID service. Notes: • If your region supports setting to use. Yes No The problem is solved. Contact technical support. Does the caller ID appear? Cannot
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 292
    Troubleshooting 292 Action Yes No Step 5 The problem is solved. a Check the telephone wall jack. 1 Plug to a DSL filter or router that will support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service, then make sure you are connecting to an
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 293
    Troubleshooting 293 Action Yes No Step 8 The problem ? Step 10 The problem is solved. Go to step 11. a Temporarily disable voice mail service. For more information, Scan the document one page at a time. The problem is solved. Contact technical support. Can you send or receive a fax? Can
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 294
    Troubleshooting 294 Action Step 2 Check the ring count delay settings. a Open a 3 Replace the toner cartridge. For more information, see the instruction sheet that came with the supply. The problem is solved. Contact technical support. Can you receive faxes? Can receive but not send faxes
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 295
    Troubleshooting 295 Action Yes No Step 3 Set up the shortcut number properly. The problem is solved. Contact technical support. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? Received fax
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 296
    Troubleshooting 296 Action Yes No Step 3 The problem is solved. Replace the toner cartridge. When Cartridge low [88.xy] appears, replace the cartridge, and then resend the fax. Contact technical support. Is the fax print quality satisfactory? Solving scanner problems • "The scanner does
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 297
    Troubleshooting 297 Action Yes No Step 5 Connect the printer Check if the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Are the printer and scanner working? Scan job was not successful Action Step 1 Check the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 298
    Troubleshooting 298 Action Yes No Step 5 The problem is solved. Go to step 6. From the Flash Drive menu, reduce the scan resolution settings, and then resend the scan job. Does the job scan? Step 6 The problem Yes No The problem is solved. Contact technical support. Scanning takes too
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 299
    Troubleshooting 299 Poor scanned image quality Action Step 1 Check if an error message settings for a higher‑quality output. Problem solved. Did the increased resolution produce a higher‑quality output? Step 7 Check the scan settings. Contact technical support. From the Scan screen, make sure
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 300
    Troubleshooting 300 Partial document or photo scans Action Yes Check the placement of the document or photo. Contact technical Make sure the document or photo is loaded facedown on the scanner support. glass in the upper left corner. Is the document or photo loaded correctly? No Load the
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 301
    Troubleshooting 301 Solving home screen application problems An application error has occurred Action Yes No in the log? Contact technical support. Step 2 Resolve the error. Is the application working now? The problem is solved. Contact technical support. Embedded Web Server does not
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 302
    When you call technical support, describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service code. For more information
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 303
    Support Policy Technician‑assisted technical support requires the cooperation and participation of the customer in the troubleshooting and use your email address as your password. • Electronic Support Service [email protected] [email protected] [email protected] (Latin America and
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 304
    new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 305
    from the output bin. Leave paper in bin. [45y.xx] 235 [x]‑page jam, clear manual feeder. [25y.xx] 233 [x]‑page jam, clear standard bin. [20y.xx] 227 241 collate copy options 91 collating copies 86 color quality troubleshooting prints on color transparencies appear dark when projected 271 Complex
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 306
    201 Schedule Power Modes 203 Sleep Mode 202 contacting technical support 302 content e‑mail settings 97 content source e‑mail settings troubleshooting printer display is blank 256 display, printer control panel 15 adjusting brightness 204 disposing of printer hard disk 205 distinctive ring service
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 307
    ‑ or region‑specific 108 digital telephone service 107 DSL connection 105 standard telephone line connection 101 VoIP 106 Fax Station Name not set up. Contact system administrator. 243 Fax Station Number not set up. Contact system administrator. 244 fax troubleshooting caller ID is not shown 291 can
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 308
    service printer IP address 20 finisher finishing features 72 supported paper sizes 72 finisher features 72 Finishing menu Port changing port settings 49 installing 32 troubleshooting 259 IP address of computer finding 20 232 in front door 229 in manual feeder 233 in rear door 227 in standard bin
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 309
    Manual Feeder with [custom string] [paper orientation] 247 Load Manual Feeder with [custom type name] [paper orientation] 246 Load Manual Feeder with [paper size] [paper orientation] 247 Load manual 27 installing 29 troubleshooting 259 Memory full [supply type], see User's Guide [33.xy] 248 non‑
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 310
    rear door 235 in front door 229 in manual feeder 233 in rear door 227 in standard bin paper types supported by printer 71 where to load 71 Paper Weight menu 135 paper weights supported by printer print density 286 white streaks 284 print troubleshooting error reading flash drive 262 held jobs
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 311
    paper in bin. [45y.xx] 235 [x]‑page jam, clear manual feeder. [25y.xx] 233 [x]‑page jam, clear standard bin. [37] 245 Insufficient memory to support Resource Save feature [35] 245 Insufficient disabled. 248 Non‑Dell [supply type], see User's Guide [33.xy] 248 Not enough free space in flash memory
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 312
    not set up. Contact system administrator. 254 printer options troubleshooting internal option is not detected 257 Internal Solutions Port 259 memory card 259 tray problems 258 USB/parallel interface card 259 printer problems, solving basic 254 printer security information on 208 printing canceling
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 313
    to Network setting up 24 using 122 scan troubleshooting cannot scan from a computer 300 partial document 251 Scanner disabled. Contact system administrator if problem persists. [840.02] 252 scanner glass or region‑specific 108 digital telephone service 107 DSL connection 105 standard telephone line
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 314
    Embedded Web Server 301 checking an unresponsive printer 254 contacting technical support 302 fax and e‑mail functions are not set up 290 solving basic printer problems 254 the scanner does not respond 296 troubleshooting, color quality prints on color transparencies appear dark when projected 271
  • Dell B3465dn Mono | Laser Printer Users Guide - Page 315
    , printer options internal option is not detected 257 Internal Solutions Port 259 memory card 259 tray problems 258 USB/parallel interface card 259 troubleshooting, scan cannot scan from a computer 300 partial document or photo scans 300 scan job was not successful 297 scanner unit does
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Dell B3465dn-dnf Laser MFP
User's Guide
March 2014
www.dell.com | dell.com/support/printers
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