Dell C1765NFW Dell Users Guide - Page 352
Protrudent / Bumpy paper, Jam, Misfeed jam
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Protrudent / Bumpy paper Action Yes 1 Clean up the fusing unit. The task is complete. a Load one sheet of paper on the MPF, and then print a solid image all over paper. b Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. Is the problem recovered? No Contact Dell. Jam NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on page 97. Misfeed jam Action 1 Remove the paper from the PSI, and then ensure that papers are properly inserted on the MPF. Is the problem recovered? 2a Use thick paper that is 216 gsm or less. Is the problem recovered? 2b Use thin paper that is 60 gsm or more. Is the problem recovered? Yes The task is complete. The task is complete. No Proceed to the action corresponding to the type of the print media being used: • Thick - 2a • Thin - 2b • Envelope - 2c If performing manual duplex printing, go to action 2d. If using paper other than the above or if not performing duplex printing, go to action 2e. Go to action 3a. The task is complete. Go to action 3a. 350 Troubleshooting