Dell DL4300 Recovering a tm DL Backup and Recovery Appliance using Rapid Appli
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- Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 1
Recovering a Dell™ DL Backup and Recovery Appliance using Rapid Appliance Self Recovery (RASR) Dell DL Series Technical Marketing Team March 2016 A Dell Technical White Paper - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 2
of those products. Please consult your Dell representative for additional information. Dell, the Dell logo, AppAssure, and PowerVault™ are trademarks of Dell Inc. Other Dell trademarks may be used in this document. Microsoft®, Windows®, Windows Server®, Internet Explorer®, MS-DOS®, Windows Vista - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 3
Backup Configuration 35 8.1 Configure a Scheduled Shared Network Drive Backup Policy 35 8.2 RASR Recovery using a Shared Network Drive Backup 42 9 Appendix D Additional DL Appliance Resources...49 3 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 4
disaster recovery and enterprise capabilities such as remote replication, encryption, compression, deduplication and support for standby virtual machines to be used for near instantaneous server recovery. The DL Appliance is turnkey, purpose-built, and designed to be deployed within minutes and is - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 5
or failure, RASR significantly minimizes a computing environments risk to data loss by effortlessly and rapidly restoring the DL appliance so that it can continue to protect production assets again. 5 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 6
to perform recovery operations not supported by a System Recovery or Factory Reset 3. Factory Reset - The DL appliance is restored to the original Dell factory image Depending on the DL appliance model, the following recovery options are available: DL1000 DL4300 DL4000 System Recovery Windows - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 7
the DL4300 appliance in the event of critical operating system disk hardware or software failure. (Dell DL1x00 and DL4000 appliances do not offer an IDSDM option). 1. Restart the DL Appliance and select Boot Manager (F11) 2. Within the DL Appliance Boot Manager utility, select One-shot BIOS Boot - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 8
3. Select to launch RASR from the ISDSM option. 4. Select your keyboard layout. 8 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 9
5. Click Troubleshoot. 6. Click Rapid Appliance Self Recovery (RASR). 9 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 10
7. Click Windows Server 2012 R2. 8. RASR is now launched. 10 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 11
appliance in the event of OS and/or repository storage system issues . NOTE: Creation of a RASR USB key is described in Appendix-A. NOTE: The DL1000 appliance consists of a mirrored pair of disk drives containing the operating system, appliance appliance. 1. Boot the DL Appliance - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 12
Within the DL Appliance Boot Manager utility, select One-shot BIOS Boot Menu. 4. Select the attached USB drive within the Boot Manager Boot Menu 5. Continue with step #4 within section 3.1 IDSDM (page 8). 12 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 13
on the local DL Appliance non-OS disks and is used to launch RASR. 1. Boot the DL Appliance and enter the PowerEdge Expandable RAID Controller BIOS Utility by pressing Ctrl+R capacity is 14.99GB, 13 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 14
RASR virtual disk as the boot device. 4. Using the keyboard TAB key, advance to APPLY. Press Return to apply this boot device change. 14 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 15
#4 within section 3.1 IDSDM (page 8). Recovery Partition A bootable Recovery Partition is located on the DL Appliance operating system disks. If the appliance operating system physical disks supporting the Recovery Partition are healthy, the Recovery Partition can be used to launch RASR. 1. Open up - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 16
of the DL4300 and DL1300 Appliance, a Windows Backup Virtual Disk can optionally be created that is designated to hold DL appliance Windows backup Once RASR starts, select System Recovery. 16 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 17
option is best suited when there are missing or corrupt files that cause the DL Appliance to malfunction. In order to use the Repair OS System Disk option, ensure the the Recreate OS Volumes option. 17 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 18
i. Select Repair OS System Disk and click Next. ii. Click Yes to start the recovery process. iii. The DL Appliance Recovery process is finished. 18 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 19
and restores the DL operating system and recovery partitions with the content from the backup image selected. This option is best suited when storage hardware issues are encountered such as a failed OS volume. After replacing faulty hardware, launch RASR and select this option. i. Select Recreate OS - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 20
recover. You must first select to delete existing volumes if you plan to recover them. iii. Click Yes to start the recovery process. The DL Appliance recovery process is finished. 20 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 21
restore a DL Appliance from a Windows backup located within the appliance (Windows Backup Server Backup for recovery. For more information on using Windows Server Backup for DL appliance Recovery Wizard can be used to restore a DL appliance, configurations settings and any updates from a Windows - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 22
Reset option does not restore any previously installed or configured items such as networking, SNMP and active directory settings. If Microsoft SQL Server is installed on the appliance operating system virtual disk, it will not be recovered as the Factory Reset option only restores the original - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 23
After reboot, the AppAssure Appliance Configuration Wizard is automatically launched for initial appliance configuration. The AppAssure Application Configuration Wizard steps are outlined in Appendix B. 23 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 24
same information can result in the inability to recover the Appliance configuration settings and/or AppAssure repository data. 5. After completing DL Appliance to a state very close to the time of failure. 24 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 25
and settings can optionally be restored. NOTE: The DL1000 will automatically attempt to recover DL repositories and restore the AppAssure Core settings. 1. Select the Appliance tab. Then select Tasks > Provisioning. 2. Click Remount Volumes. 3. Click Yes to continue. 4. This completes the DL - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 26
6 Appendix A: Creating an USB RASR Key 1. Insert a 16GB or larger USB key into the DL Appliance. 2. Navigate to the Appliance tab. 3. Click the Backup link. 4. Click Create USB RASR Key. 26 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 27
5. After a prerequisite check is performed, select the possible USB target path and click Create. 6. Click Yes to proceed. 7. After the RASR USB key has been created, safely eject the RASR key. 27 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 28
for a DL4300. Depending on the DL model and/or build version, variances of these steps may vary. 1. The following message can be ignored during the RASR recovery of the DL Appliance. 2. Accept the Microsoft software license terms. 28 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 29
3. Log into the DL Appliance. 4. Define a local password for the DL Appliance and click Finish. 29 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 30
applied in the previous step. 6. Examine the notes and messages on the AppAssure Appliance Configuration Wizard welcome screen. 7. Select one DL4300 NIC to begin the recovery of the DL4300 Appliance. 30 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 31
8. Enter network settings for the selected NIC in the previous step. 9. Configure the hostname and domain settings for the DL Appliance. 31 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 32
11. Optionally create Virtual Disks. NOTE: If Windows Server Backup is planned to be used for scheduled DL Appliance protection, the Windows Backup Virtual disk option must be created at this time." 32 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 33
reboot, the AppAssure Appliance configuration wizard starts and optionally creates the Windows Backup and/or RASR Virtual disks. When creation is finished, the following message appears. Click Next. 33 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 34
system is complete. Configure the remaining DL appliance NICs as needed. 16. The restoration of the DL Appliance operating system is complete. Configure the remaining DL appliance NICs as needed. 34 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 35
it. To do so, Windows Server Backup is used. NOTE: Windows Backup Server can preserve at most one backup on a network disk. 1. Map a network drive to be used as a backup target to the DL appliance. 35 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 36
1b. 2. Launch the DL appliance Windows Backup Server application. 36 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 37
3. Launch the Backup Schedule Wizard. 4. Select Custom to create a custom configuration. 37 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 38
5. Add the following Items for backup. (Additionally add the item Boot if it exists). 6. Select a backup schedule that fits your needs. 38 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 39
7. Select Backup to a shared network folder. 8. Accept the message describing that only one backup will exist when using a shared network folder. 39 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 40
9. Enter the UNC name to the shared network folder to use as the backup target. 10. Enter credentials to be used to carry out the scheduled backup. 40 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 41
11. Confirm the backup policy settings and click Finish. 12. The configuration of Windows Backups stored on a network drive is complete. 41 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 42
any one of the supported methods supported by the DL appliance and select Windows Recovery Wizard. (See Section-3 Launching RASR) 2. Select Windows Recovery Wizard. 3. Select Select a system image. 42 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 43
4. Click Advanced.... 5. Click Search for a system image on the network. 43 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 44
6. Click Yes. 7. Enter the UNC name to the shared network folder that hosts the DL system image. 44 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 45
8. Enter network credentials. 9. Highlight the newly added network location and click Next. 45 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 46
10. Highlight the system image that exists on the shared network drive. Click Next. 11. Click Next. 46 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 47
12. If the desired recovery image is correct, click Finish. 13. Click Yes to begin the DL recovery process. 47 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 48
takes ~ XX minutes 15. Once restoration of the backup image is complete, the DL appliance will automatically restart. This completes the process for a RASR recovery using a shared network drive backup. 48 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery (RASR) - Dell DL4300 | Recovering a tm DL Backup and Recovery Appliance using Rapid Appli - Page 49
AppAssure product Support Location DL4300 Product Support DL1000 Product Support YouTube Video Demonstration DL4300 Appliance web page DL1000 Appliance web page AppAssure web page AppAssure Product Support 49 Recovering a Dell™ DL Backup and Recovery Appliance using Rapi Appliance Self Recovery
A Dell Technical White Paper
Recovering a Dell
™
DL Backup and Recovery
Appliance using Rapid Appliance Self
Recovery (RASR)
Dell DL Series Technical Marketing Team
March 2016