Dell Dimension 2400 Owner's Manual

Dell Dimension 2400 Manual

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  • Dell Dimension 2400 | Owner's Manual - Page 1
    volume control dial floppy-drive activity light* power light power button Dell™ Dimension™ 2400 Series CD or DVD drive activity light CD or DVD eject button second bay for optional drive floppy-drive eject button* hard-drive activity light USB 2.0 connectors (2) headphone connector *On computers
  • Dell Dimension 2400 | Owner's Manual - Page 2
    files, see page 9. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Information in of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension,
  • Dell Dimension 2400 | Owner's Manual - Page 3
    Contents Safety Instructions 7 Finding Information for Your Computer 9 1 Setting Up and Using Your Computer Setting Up a Printer Computer 18 2 Solving Problems Battery Problems 19 Drive Problems 19 CD and DVD drive problems 20 Hard drive problems 21 E-Mail, Modem, and Internet Problems
  • Dell Dimension 2400 | Owner's Manual - Page 4
    Power Problems 28 Printer Problems 29 Scanner Problems 30 Sound and Speaker Problems 31 No sound from speakers 31 No sound from headphones 32 Video and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell
  • Dell Dimension 2400 | Owner's Manual - Page 5
    System 41 Using Microsoft Windows XP System Restore 42 Using Dell PC Restore by Symantec 43 Resolving Software and Hardware Incompatibilities 44 4 Removing and Installing Parts Front and Back View of the Computer 45 Front View 45 Back View 47 Removing the Computer Cover 49 Looking Inside
  • Dell Dimension 2400 | Owner's Manual - Page 6
    FCC Notices (U.S. Only 77 Class A 77 Class B 77 FCC Identification Information 78 Contacting Dell 78 Index 97 6 Contents
  • Dell Dimension 2400 | Owner's Manual - Page 7
    Safety Instructions See your Product Information Guide for safety instructions. Safety Instructions 7
  • Dell Dimension 2400 | Owner's Manual - Page 8
    www.dell.com | support.dell.com 8 Safety Instructions
  • Dell Dimension 2400 | Owner's Manual - Page 9
    my mouse and keyboard • Express Service Code and Service Tag • Microsoft® Windows® License Label Tell Me How Help File 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User's guides. 3 Click Tell Me How. Express Service Code and Product Key Label These
  • Dell Dimension 2400 | Owner's Manual - Page 10
    such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates • Reference - Computer documentation, product specifications, and white papers • How to use Windows XP
  • Dell Dimension 2400 | Owner's Manual - Page 11
    , including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.
  • Dell Dimension 2400 | Owner's Manual - Page 12
    www.dell.com | support.dell.com parallel connector on computer screws (2) parallel printer cable connector on printer clips (2) notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary.
  • Dell Dimension 2400 | Owner's Manual - Page 13
    and then gently pull it to ensure that it is secure. 1 Connect the network cable to the network adapter connector on the back of your computer. NOTE: Do not use a network cable with a telephone wall jack. 2 Connect the other end of the network cable to a network connection device, such as a network
  • Dell Dimension 2400 | Owner's Manual - Page 14
    www.dell.com | support.dell.com network adapter connector on computer network cable network wall jack Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between
  • Dell Dimension 2400 | Owner's Manual - Page 15
    ® Windows® desktop. 3 Follow the instructions on the screen to service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems
  • Dell Dimension 2400 | Owner's Manual - Page 16
    purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came with your computer. Open Sonic RecordNow, click the question mark icon in the upper-right corner of the window, and then click RecordNow Help
  • Dell Dimension 2400 | Owner's Manual - Page 17
    that can enhance overall computer performance by allowing one physical microprocessor to function as two logical microprocessors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP operating system because Windows XP is optimized to take
  • Dell Dimension 2400 | Owner's Manual - Page 18
    Start menu (see page 18). 3 Turn on the computer. When the DELL™ logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. NOTE: These
  • Dell Dimension 2400 | Owner's Manual - Page 19
    properly, contact Dell (see page 78). Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Click the Start button and click My Computer. If the floppy
  • Dell Dimension 2400 | Owner's Manual - Page 20
    DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked
  • Dell Dimension 2400 | Owner's Manual - Page 21
    Hard drive problems RUN CHECK DISK - Windows XP 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click , and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect
  • Dell Dimension 2400 | Owner's Manual - Page 22
    , and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware
  • Dell Dimension 2400 | Owner's Manual - Page 23
    Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS - Windows XP 1 Click
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    .dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer
  • Dell Dimension 2400 | Owner's Manual - Page 25
    then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for
  • Dell Dimension 2400 | Owner's Manual - Page 26
    www.dell.com | support.dell.com Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum
  • Dell Dimension 2400 | Owner's Manual - Page 27
    , follow the safety instructions in the Product Information Guide. CHECK THE MOUSE CABLE - 1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. 2 Remove mouse extension cables, if used, and connect the mouse directly to the computer. 3 Shut down
  • Dell Dimension 2400 | Owner's Manual - Page 28
    . CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 44. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING - See "Diagnostic Lights" on page
  • Dell Dimension 2400 | Owner's Manual - Page 29
    cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance
  • Dell Dimension 2400 | Owner's Manual - Page 30
    MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. REINSTALL THE SCANNER DRIVER - See the scanner documentation for instructions. 30 Solving Problems
  • Dell Dimension 2400 | Owner's Manual - Page 31
    setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card. ENSURE THAT in analog mode. Windows XP 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3
  • Dell Dimension 2400 | Owner's Manual - Page 32
    dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - See page 41. CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 44. No sound Windows XP 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio
  • Dell Dimension 2400 | Owner's Manual - Page 33
    Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. CHECK THE MONITOR CABLE CONNECTION - • Ensure that
  • Dell Dimension 2400 | Owner's Manual - Page 34
    www.dell.com | support.dell.com MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES - Fans, fluorescent lights, halogen lamps ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button, click Control Panel, and then click Appearance and Themes. 2
  • Dell Dimension 2400 | Owner's Manual - Page 35
    begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Light Pattern ABCD = yellow = green = off Problem Description The computer is in a normal off condition or a possible pre-BIOS failure has occurred. Suggested Resolution Verify that the
  • Dell Dimension 2400 | Owner's Manual - Page 36
    working memory of the same type into your computer (see page 64). • If the problem persists, contact Dell (see page 78). 1 Determine if a conflict exists by removing a card (not the video card) (see page 51) and then restarting the computer. 2 If the problem persists, reinstall the card that
  • Dell Dimension 2400 | Owner's Manual - Page 37
    error. • Ensure that no special memory module/memory connector placement requirements (see page 64) exist. • Verify that the memory modules that you are installing are compatible with your computer (see page 70). • If the problem persists, contact Dell (see page 78). Advanced Troubleshooting 37
  • Dell Dimension 2400 | Owner's Manual - Page 38
    Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel. The Dell Diagnostics allows you to
  • Dell Dimension 2400 | Owner's Manual - Page 39
    down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 78). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your
  • Dell Dimension 2400 | Owner's Manual - Page 40
    the driver is the source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 40 Advanced Troubleshooting
  • Dell Dimension 2400 | Owner's Manual - Page 41
    support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver
  • Dell Dimension 2400 | Owner's Manual - Page 42
    set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver
  • Dell Dimension 2400 | Owner's Manual - Page 43
    the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately
  • Dell Dimension 2400 | Owner's Manual - Page 44
    www.dell.com | support.dell.com Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and
  • Dell Dimension 2400 | Owner's Manual - Page 45
    Removing and Installing Parts Front and Back View of the Computer Front View 12 1 11 2 10 9* 3* 8 4 7 6 5 *On computers with an optional floppy drive. Removing and Installing Parts 45
  • Dell Dimension 2400 | Owner's Manual - Page 46
    floppy disk from the drive. (On computers with an optional floppy drive.) 10 CD or DVD volume control dial Move the dial to adjust the sound from headphones" on page 32. 12 service tag The tag is used to identify your computer when you access the Dell Support website or call technical support
  • Dell Dimension 2400 | Owner's Manual - Page 47
    it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic or VCR. (On computers with a sound card, the microphone connector is on the card.) Releases the cover from the computer. Removing and Installing Parts
  • Dell Dimension 2400 | Owner's Manual - Page 48
    with integrated amplifiers. (On computers with a sound card, use the connector on the card.) 11 video connector Plug the cable from your safety instructions in the Product Information Guide for more information. (may not be available on all computers) 15 power connector Insert the power cable.
  • Dell Dimension 2400 | Owner's Manual - Page 49
    the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 18). 2 Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when
  • Dell Dimension 2400 | Owner's Manual - Page 50
    in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. CD or DVD drive floppy drive* hard drive power supply system board *May not be
  • Dell Dimension 2400 | Owner's Manual - Page 51
    ) password jumper (JP1) front-panel audio connector (J29) PCI card slots (3) (PCI1, PCI2, PCI3) Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page
  • Dell Dimension 2400 | Owner's Manual - Page 52
    www.dell.com | support.dell.com NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3 Disconnect any telephone or telecommunication lines from the computer. 4 Disconnect your computer and all attached devices from their
  • Dell Dimension 2400 | Owner's Manual - Page 53
    10 Connect any cables that should be attached to the card. See the documentation for the card for information about the card's cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can cause damage to the equipment. Removing and Installing Parts
  • Dell Dimension 2400 | Owner's Manual - Page 54
    them on. 13 Install any drivers required for the card as described in the card documentation. Adding a Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see
  • Dell Dimension 2400 | Owner's Manual - Page 55
    side hinges (3) front panel top tab release lever middle tab bottom tab 7 Press in the two insert tabs, and then push out the front-panel insert. Removing and Installing Parts 55
  • Dell Dimension 2400 | Owner's Manual - Page 56
    www.dell.com | support.dell.com tabs (2) insert 8 Connect the floppy-drive power cable to the back of the drive. CAUTION: Match the colored strip on the cable with pin 1 on bay. When the floppy drive bracket is properly mounted, it remains in place without support. 56 Removing and Installing Parts
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    top bracket screw drive bracket floppy drive 11 Secure the floppy drive bracket with the top bracket screw that came with your drive. 12 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer. Removing and Installing Parts 57
  • Dell Dimension 2400 | Owner's Manual - Page 58
    www.dell.com | support.dell.com side hinges (3) front panel 13 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14 Replace the computer cover (see page 68). NOTICE: To connect a network cable, first plug the cable into the network wall
  • Dell Dimension 2400 | Owner's Manual - Page 59
    the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 18). NOTE: Drives sold by Dell come with lines from the computer. 4 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to
  • Dell Dimension 2400 | Owner's Manual - Page 60
    www.dell.com | support.dell.com side hinges (3) front panel top tab release lever middle tab bottom tab 7 Pull the two front-panel tabs towards you, and then push out the front-panel insert. 60 Removing and Installing Parts
  • Dell Dimension 2400 | Owner's Manual - Page 61
    ). 9 Remove two extra alignment screws, shown in the illustration on page 62, from the front of the computer and insert them into the drive. drive alignment screws (2) NOTE: Some computers come with only two extra alignment screws; others come with four. You only need two alignment screws for this
  • Dell Dimension 2400 | Owner's Manual - Page 62
    www.dell.com | support.dell.com 10 Gently slide the drive into place. securing screw drive extra drive to attach the drive to the computer. CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 13 Connect the power cable to the system board. 14 Locate
  • Dell Dimension 2400 | Owner's Manual - Page 63
    cable into the network wall jack and then plug it into the computer. 18 Connect your computer and devices to electrical outlets, and then turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. Removing and Installing
  • Dell Dimension 2400 | Owner's Manual - Page 64
    . For information on the type of memory supported by your computer, see "Memory" on page 70. Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page
  • Dell Dimension 2400 | Owner's Manual - Page 65
    plug it into the computer. 10 Connect your computer and devices to electrical outlets, and turn them on. 11 Right-click the My Computer icon and click Properties. 12 Click the General tab. 13 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Removing and
  • Dell Dimension 2400 | Owner's Manual - Page 66
    www.dell.com | support.dell.com Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Memory purchased from Dell is covered under your computer warranty. 1 Shut down the computer through the Start menu
  • Dell Dimension 2400 | Owner's Manual - Page 67
    it from the network wall jack. 4 Disconnect any telephone or telecommunication lines from the computer. 5 Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always
  • Dell Dimension 2400 | Owner's Manual - Page 68
    www.dell.com | support.dell.com 11 Access the system setup program (see page 74) and restore the settings you recorded in step 1. 12 Properly dispose of the old battery (see ). Replacing the Computer Cover 1 Ensure that all cables are connected, and fold cables out of the way. 2 Ensure that no
  • Dell Dimension 2400 | Owner's Manual - Page 69
    Appendix Specifications Microprocessor Microprocessor type L1 cache L2 cache System Information System chip set DMA channels Interrupt levels System BIOS chip System clock Expansion Bus Bus types Bus speed PCI connectors PCI connector size PCI connector data width (maximum) Intel® Pentium® 4 or
  • Dell Dimension 2400 | Owner's Manual - Page 70
    www.dell.com | support.dell.com Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Drives Externally accessible Internally accessible Ports and Connectors Externally accessible: Serial Parallel Video Keyboard Mouse USB Network Audio Headphone DDR
  • Dell Dimension 2400 | Owner's Manual - Page 71
    controller integrated audio Network Network controller Integrated 10/100 Ethernet Controls and Lights Power control Front-panel power light Hard-drive access light push button solid green for power-on state; blinking green for standby state; amber (see page 28) green Power DC power supply
  • Dell Dimension 2400 | Owner's Manual - Page 72
    www.dell.com | support.dell.com Environmental Temperature: Operating Storage Relative humidity Maximum vibration: settings for your computer. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes might make your computer work incorrectly.
  • Dell Dimension 2400 | Owner's Manual - Page 73
    Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. Appendix 73
  • Dell Dimension 2400 | Owner's Manual - Page 74
    drive, memory key, or CD-RW drive. 1 Turn on (or restart) your computer. 2 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then
  • Dell Dimension 2400 | Owner's Manual - Page 75
    sequence in case you want to restore it. 3 Press the up instructions in the Product Information Guide. If you forget your supervisor or setup password, you cannot operate your computer computer. 4 Disconnect your computer and all attached devices from their electrical outlets, and then press the power
  • Dell Dimension 2400 | Owner's Manual - Page 76
    restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support
  • Dell Dimension 2400 | Owner's Manual - Page 77
    Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all thirdparty software and peripherals is provided by the original manufacturer of the product. FCC Notices (U.S. Only) Most Dell computer with the manufacturer's instruction manual, may cause harmful
  • Dell Dimension 2400 | Owner's Manual - Page 78
    www.dell.com | support.dell.com radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
  • Dell Dimension 2400 | Owner's Manual - Page 79
    00 E-mail: [email protected] Country Code: 54 City Code: 11 E-mail for desktop and portable computers: [email protected] E-mail for servers and EMC: [email protected] Customer Care Tech Support Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail
  • Dell Dimension 2400 | Owner's Manual - Page 80
    (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: [email protected] Country Code: 43 Home/Small Business Sales City Code
  • Dell Dimension 2400 | Owner's Manual - Page 81
    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med
  • Dell Dimension 2400 | Owner's Manual - Page 82
    Name or Service Area, Website and E-Mail Address Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Technical Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers
  • Dell Dimension 2400 | Owner's Manual - Page 83
    : support.euro.dell.com E-mail: [email protected] Technical Support Technical Support Fax Customer Care Customer Care Fax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support
  • Dell Dimension 2400 | Owner's Manual - Page 84
    Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code: 9 E-mail Support (servers): [email protected] Technical Support Technical Support Fax Relational
  • Dell Dimension 2400 | Owner's Manual - Page 85
    Care Public Accounts Customer Care Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales Fax General Support General Support Area Codes, Local Numbers, and Toll-Free
  • Dell Dimension 2400 | Owner's Manual - Page 86
    Department Name or Service Area, Website and E-Mail Address Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: [email protected] Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and
  • Dell Dimension 2400 | Owner's Manual - Page 87
    City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard General
  • Dell Dimension 2400 | Owner's Manual - Page 88
    Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension™ and Inspiron
  • Dell Dimension 2400 | Owner's Manual - Page 89
    (Brussels, Belgium) Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Technical Support (PowerEdge and PowerVault) Customer Service Transaction Sales Corporate Sales Area
  • Dell Dimension 2400 | Owner's Manual - Page 90
    Fax Relational Sales Fax Switchboard Switchboard Fax E-mail (New Zealand): [email protected] E-mail (Australia): [email protected] Technical Support (for desktop and portable computers) Technical Support (for servers and storage) Home and Small Business Government and Business Sales
  • Dell Dimension 2400 | Owner's Manual - Page 91
    .com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] Technical Support Relational Customer Care Home/Small Business
  • Dell Dimension 2400 | Owner's Manual - Page 92
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address St. Lucia General Support St. Vincent and the Grenadines General Support Singapore (Singapore) Technical Support (Dimension and Inspiron)
  • Dell Dimension 2400 | Owner's Manual - Page 93
    .euro.dell.com/ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard Taiwan International Access Code: 002 Country Code: 886 Technical Support (portable and desktop computers
  • Dell Dimension 2400 | Owner's Manual - Page 94
    : 1344 Uruguay Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-805-8035 General Support toll-free: 1-866-540-3355 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form
  • Dell Dimension 2400 | Owner's Manual - Page 95
    Access Code: 011 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Country Code: 1 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877-Dellnet (1-877-335
  • Dell Dimension 2400 | Owner's Manual - Page 96
    www.dell.com | support.dell.com 96 Appendix
  • Dell Dimension 2400 | Owner's Manual - Page 97
    9 help file, 9 online, 10 setup diagram, 9 drivers, 40 about, 40 identifying, 40 drives problems, 19 DVDs, 16 E error messages, 22 diagnostic lights, 35 Express Service Code, 9 H hard drive problems, 21 Hardware Troubleshooter, 44 Help and Support Center, 10 help file, 9 Hyper-Threading, 17 I IEEE
  • Dell Dimension 2400 | Owner's Manual - Page 98
    Program Compatibility Wizard, 25 R reinstalling Windows XP, 42 S safety instructions, 7 scanner problems, 30 screen. See monitor settings system setup program, 72 setup diagram, 9 shutting down your computer, 18 software Hyper-Threading, 17 problems, 25-26 support contacting Dell, 78 System Restore
  • Dell Dimension 2400 | Owner's Manual - Page 99
    turning off your computer, 18 U USB devices, booting to, 18 V video problems, 33 voltage selection switch, 48 volume adjusting, 31 W Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 44 Help and Support Center, 10 help, accessing, 10 Hyper-Threading, 17 Program Compatibility Wizard, 25
  • Dell Dimension 2400 | Owner's Manual - Page 100
    100 Index 100 Index
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Dell™ Dimension™ 2400 Series
CD or DVD drive
activity light
CD or DVD
headphone
connector
CD or DVD eject button
floppy-drive
activity light*
floppy-drive eject button*
hard-drive activity light
power button
CD or DVD
volume
control dial
power light
USB 2.0 connectors (2)
headphone connector
service tag
second bay for optional drive
*On computers with an optional floppy drive.
video connector
parallel connector
keyboard connector
USB 2.0 connectors (4)
microphone connector
line-in connector
line-out connector
mouse connector
serial connector
PCI card slots (3)
voltage selection switch
power connector
network adapter
connector
diagnostic lights (4)
cover latch