Dell Dimension 2400 Owner's Manual - Page 25

A program stops responding, A program crashes repeatedly, A program is designed for an earlier - windows 10

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A program stops responding END THE PROGRAM - 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. CHECK THE SOFTWARE DOCUMENTATION - If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - The Program Compatibility Wizard configures a program so it runs in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Solving Problems 25

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Solving Problems
25
A program stops responding
A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
A program is designed for an earlier Windows operating system
A solid blue screen appears
E
ND
THE
PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
.
3
Click the program that is no longer responding.
4
Click
End Task
.
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then reinstall the program.
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the
Start
button, point to
All Programs
→
Accessories
, and then click
Program Compatibility
Wizard
.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.