Dell Dimension 2400 Owner's Manual - Page 36

Light Pattern, Problem Description, Suggested Resolution - memory type

Page 36 highlights

www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD = yellow = green = off Problem Description Memory modules are detected, but a memory failure has occurred. A possible expansion card failure has occurred. Suggested Resolution • If you have one memory module installed, reinstall it (see page 64) and restart the computer. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 64), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer (see page 64). • If the problem persists, contact Dell (see page 78). 1 Determine if a conflict exists by removing a card (not the video card) (see page 51) and then restarting the computer. 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 44). 4 If the problem persists, contact Dell (see page 78). 36 Advanced Troubleshooting

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36
Advanced Troubleshooting
www.dell.com | support.dell.com
Memory modules are detected, but a
memory failure has occurred.
If you have one memory module
installed, reinstall it (see page 64)
and restart the computer.
If you have two or more memory
modules installed, remove the
modules, reinstall one module (see
page 64), and then restart the
computer. If the computer starts
normally, reinstall an additional
module. Continue until you have
identified a faulty module or
reinstalled all modules without
error.
If available, install properly working
memory of the same type into your
computer (see page 64).
If the problem persists, contact Dell
(see page 78).
A possible expansion card failure has
occurred.
1
Determine if a conflict exists by
removing a card (not the video card)
(see page 51) and then restarting
the computer.
2
If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart the
computer.
3
Repeat this process for each card. If
the computer starts normally,
troubleshoot the last card removed
from the computer for resource
conflicts (see "Resolving Software
and Hardware Incompatibilities" on
page 44).
4
If the problem persists, contact Dell
(see page 78).
Light Pattern
Problem Description
Suggested Resolution
= yellow
= green
= off
A
B
C
D
A
B
C
D
A
B
C
D