Dell Dimension 4700C Owner's Manual

Dell Dimension 4700C Manual

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  • Dell Dimension 4700C | Owner's Manual - Page 1
    Dell™ Dimension™ 4700C front door power button hard-drive light breakaway hinge CD or DVD drive light media card slots (4)* IEEE 1394 connector* breakaway hinge USB 2.0 connectors (2) headphone connector serial connector diagnostic lights (4) integrated video connector IEEE 1394 connector* USB
  • Dell Dimension 4700C | Owner's Manual - Page 2
    used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are
  • Dell Dimension 4700C | Owner's Manual - Page 3
    Card Reader 14 Connecting a TV 15 Changing the Display Settings 16 Setting Up a Home and Office Network 16 Connecting to a Network Adapter 16 Network Setup 22 Helpful Tips 22 Power Management 23 Standby Mode 23 Hibernate Mode 24 Power Options Properties 24 Hyper-Threading 25 Contents 3
  • Dell Dimension 4700C | Owner's Manual - Page 4
    33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 36 Power Problems 36 Printer Problems 37 Scanner Problems 38 Sound and Speaker Problems 39 No sound from speakers 39 No sound from headphones 40 Video and Monitor Problems 40 If the screen is blank 40
  • Dell Dimension 4700C | Owner's Manual - Page 5
    Lights 43 Dell Diagnostics 46 When to Use the Dell Diagnostics 46 Dell Diagnostics Main Menu 47 Drivers 48 What Is a Driver 48 Identifying Drivers 48 Reinstalling Drivers 49 Resolving Software and Hardware Incompatibilities 50 Restoring Your Operating System 50 Using Microsoft Windows XP
  • Dell Dimension 4700C | Owner's Manual - Page 6
    Options 87 Boot Sequence 90 Clearing Forgotten Passwords 91 Clearing CMOS Settings 92 Cleaning Your Computer 93 Computer, Keyboard, and Monitor 93 Mouse 93 CDs and DVDs 93 Dell Technical Support Policy (U.S. Only 94 Definition of "Dell-Installed" Software and Peripherals 94 Definition of
  • Dell Dimension 4700C | Owner's Manual - Page 7
    FCC Notices (U.S. Only 95 Class A 95 Class B 95 FCC Identification Information 96 Contacting Dell 96 Index 113 Contents 7
  • Dell Dimension 4700C | Owner's Manual - Page 8
    8 Contents
  • Dell Dimension 4700C | Owner's Manual - Page 9
    instructions • Regulatory information • Ergonomics information • End User License Agreement • Terms and Conditions Find It Here Dell™ Product Information Guide • How to set up my computer Setup Diagram • Express Service Code and Service Tag • Microsoft® Windows® License Label Express Service
  • Dell Dimension 4700C | Owner's Manual - Page 10
    such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates • Reference - Computer documentation, product specifications, and white papers • How to use Windows XP
  • Dell Dimension 4700C | Owner's Manual - Page 11
    Attaching and Removing the Computer Stand CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Place your computer on a soft surface to prevent scratching the top cover. To attach the stand: 1 Rotate the computer
  • Dell Dimension 4700C | Owner's Manual - Page 12
    www.dell.com | support.dell.com screw tabs (2) tab holes (2) screw hole 12 Setting Up and Using Your Computer
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    the stand is at the top. 2 Loosen the screw and lift the stand away. 3 Place the computer in a horizontal position until you reattach the stand. Setting printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and
  • Dell Dimension 4700C | Owner's Manual - Page 14
    dell.com | support.dell so. 2 Install the printer driver if necessary. See the documentation Card Reader Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: • CompactFlash Type I and II (CF I/II) • SmartMedia (SMC) • Memory
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    it is completely seated in the connector. If you encounter resistance, do not force the media or card. Check the card orientation and try again. Connecting a TV NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available at most consumer electronics stores. An
  • Dell Dimension 4700C | Owner's Manual - Page 16
    the same image. • In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space. For information on changing the display settings for your graphics card, see the user's guide in the Help and Support Center (click the Start button
  • Dell Dimension 4700C | Owner's Manual - Page 17
    on computer network device network cable network adapter connector Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small
  • Dell Dimension 4700C | Owner's Manual - Page 18
    dell.com | support.dell Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually
  • Dell Dimension 4700C | Owner's Manual - Page 19
    Problems" on page 29. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up in the center of the
  • Dell Dimension 4700C | Owner's Manual - Page 20
    www.dell.com | support.dell.com To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE:
  • Dell Dimension 4700C | Owner's Manual - Page 21
    types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic
  • Dell Dimension 4700C | Owner's Manual - Page 22
    www.dell.com | support.dell.com Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not
  • Dell Dimension 4700C | Owner's Manual - Page 23
    hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer. When the computer exits from a power conservation mode, the Windows desktop is restored to the state it was in before it entered the mode. NOTE: Windows XP Professional includes security and networking
  • Dell Dimension 4700C | Owner's Manual - Page 24
    www.dell.com | support.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in before it entered
  • Dell Dimension 4700C | Owner's Manual - Page 25
    mouse. To avoid this problem, always set the monitor to time-out before the hard drive. Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you for your Windows password before the computer exits from
  • Dell Dimension 4700C | Owner's Manual - Page 26
    www.dell.com | support.dell.com (SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the
  • Dell Dimension 4700C | Owner's Manual - Page 27
    time or date displays during start-up, replace the battery (see page 78). If the battery still does not work properly, contact Dell (see page 96). Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide
  • Dell Dimension 4700C | Owner's Manual - Page 28
    of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure
  • Dell Dimension 4700C | Owner's Manual - Page 29
    Hard drive problems Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on
  • Dell Dimension 4700C | Owner's Manual - Page 30
    www.dell.com | support.dell.com VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control service provider. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide
  • Dell Dimension 4700C | Owner's Manual - Page 31
    N D - Contact Dell (see page 96). Media Card Reader Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NO DRIVE LETTER IS ASSIGNED - When Microsoft Windows XP detects the Media Card Reader, the device is
  • Dell Dimension 4700C | Owner's Manual - Page 32
    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See page 43. ENSURE THAT THE POWER CABLE IS FIRMLY
  • Dell Dimension 4700C | Owner's Manual - Page 33
    so it runs in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU
  • Dell Dimension 4700C | Owner's Manual - Page 34
    TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. IF YOU
  • Dell Dimension 4700C | Owner's Manual - Page 35
    memory. For more information about the type of memory supported by your computer, see "Memory" on page 81. • Run the Dell Diagnostics (see page 46). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide
  • Dell Dimension 4700C | Owner's Manual - Page 36
    www.dell.com | support.dell.com Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Ensure that the network cable is firmly inserted
  • Dell Dimension 4700C | Owner's Manual - Page 37
    the memory modules (see page 63). • Remove and then reinstall any cards (see page 66). • Remove and then reinstall the graphics card, if applicable (see page 66). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - The computer is receiving electrical power, but an internal power problem
  • Dell Dimension 4700C | Owner's Manual - Page 38
    , follow the safety instructions located in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information
  • Dell Dimension 4700C | Owner's Manual - Page 39
    documentation for instructions. Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume
  • Dell Dimension 4700C | Owner's Manual - Page 40
    the sound is not muted. Video and Monitor Problems See the monitor documentation for troubleshooting procedures. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the screen is blank CHECK THE MONITOR CABLE
  • Dell Dimension 4700C | Owner's Manual - Page 41
    lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button, click Control
  • Dell Dimension 4700C | Owner's Manual - Page 42
    www.dell.com | support.dell.com 42 Solving Problems
  • Dell Dimension 4700C | Owner's Manual - Page 43
    follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (see page 56). The lights can be yellow or green. When the computer starts normally, the lights flash. After the
  • Dell Dimension 4700C | Owner's Manual - Page 44
    computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 96). A possible floppy or hard drive failure has occurred. Reseat all power and data cables and
  • Dell Dimension 4700C | Owner's Manual - Page 45
    ). • Verify that the memory modules that you are installing are compatible with your computer (see page 63). • If the problem persists, contact Dell (see page 96). A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a graphics card) (see page 66
  • Dell Dimension 4700C | Owner's Manual - Page 46
    dell.com | support.dell.com Light Pattern ABCD Problem Description Another failure has occurred. ABCD The computer is in a normal operating condition after POST. Suggested Resolution • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive
  • Dell Dimension 4700C | Owner's Manual - Page 47
    down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 96). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your
  • Dell Dimension 4700C | Owner's Manual - Page 48
    the driver is the source of your problem and, if necessary, update the driver. Windows XP 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 48 Troubleshooting
  • Dell Dimension 4700C | Owner's Manual - Page 49
    not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick
  • Dell Dimension 4700C | Owner's Manual - Page 50
    set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver
  • Dell Dimension 4700C | Owner's Manual - Page 51
    and click Next. Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance
  • Dell Dimension 4700C | Owner's Manual - Page 52
    the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately
  • Dell Dimension 4700C | Owner's Manual - Page 53
    Installing Parts read the safety information in your Dell™ Product Information Guide. • A component can be replaced or-if purchased separately-installed by and then click Turn Off Computer. b In the Turn off computer window, click Turn off. The computer turns off after the operating system shutdown
  • Dell Dimension 4700C | Owner's Manual - Page 54
    www.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its
  • Dell Dimension 4700C | Owner's Manual - Page 55
    hinges (2) To prevent damage to your computer, the front door is designed to "break away" if it is opened too far. To reattach the front door, see page 58. 2 CD or DVD drive-activity light The drive activity light is on when the computer reads data from the CD or DVD drive. 3 media card
  • Dell Dimension 4700C | Owner's Manual - Page 56
    www.dell.com | support.dell.com 7 hard-drive activity light The hard-drive activity light is on when the computer reads data from or writes data to the hard drive. The light might also be on when devices such as your CD player are operating. 8 power button Press to turn on the computer. NOTICE:
  • Dell Dimension 4700C | Owner's Manual - Page 57
    it, then your computer has the optional video card installed. If this connector does not have a protective cap over it, plug the cable from your monitor into the blue connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see page 43
  • Dell Dimension 4700C | Owner's Manual - Page 58
    www.dell.com | support.dell.com Reattaching the Front Door To prevent damage to your computer, the front door is designed to "break away" if it is opened too far. To reattach the front door: 1 Shut down the computer through the Start menu (see page 53). 2 Ensure that your
  • Dell Dimension 4700C | Owner's Manual - Page 59
    this section, follow the safety instructions in the Product Information Guide. 1 Shut down the network wall jack. 3 Disconnect any telephone or telecommunication lines from the computer. 4 Disconnect your computer and all attached devices from their electrical outlets, and then press the power
  • Dell Dimension 4700C | Owner's Manual - Page 60
    www.dell.com | support.dell.com cable security tab release buttons (one on each side) back of computer Inside View Of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical
  • Dell Dimension 4700C | Owner's Manual - Page 61
    CD or DVD drive system board heat sink and blower assembly back of computer card slots hard drive power supply Removing and Installing Parts 61
  • Dell Dimension 4700C | Owner's Manual - Page 62
    www.dell.com | support.dell.com System Board Components internal speaker (SPKR) battery socket (BATTERY) CMOS jumper (RTCRST) modem (MDC1) main power connector (POWER) password jumper (PSWD) memory module connectors (DIMM_1 and DIMM_2) processor fan connector (FAN) processor and heat-sink
  • Dell Dimension 4700C | Owner's Manual - Page 63
    ECC memory modules. The recommended memory configuration is a pair of matched memory modules installed in DIMM connectors 1 and 2. matched pair of memory modules in DIMM connectors 1 and 2 NOTE: Memory purchased from Dell is covered under your computer warranty. Removing and Installing Parts 63
  • Dell Dimension 4700C | Owner's Manual - Page 64
    modules as a pair in DIMM connectors 1 and 2. Addressing Memory With 4-GB Configurations Your computer supports a maximum of 4 GB of memory when you use two 2-GB DIMMs. Current operating systems, such as Microsoft® Windows® XP, can only use a maximum of 4 GB of address space; however, the amount
  • Dell Dimension 4700C | Owner's Manual - Page 65
    to electrical outlets, and turn them on. 8 Right-click the My Computer icon and click Properties. 9 Click the General tab. 10 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Removing and Installing Parts 65
  • Dell Dimension 4700C | Owner's Manual - Page 66
    www.dell.com | support.dell.com Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
  • Dell Dimension 4700C | Owner's Manual - Page 67
    in the next section. If you are removing but not replacing a card, see "Removing a PCI Express Card" on page 70. If you are replacing a card, remove the current driver for the card from the operating system. Installing a PCI Express Card 1 Follow the procedures in "Before You Begin" on page 53
  • Dell Dimension 4700C | Owner's Manual - Page 68
    www.dell.com | support.dell.com edge connector securing slot securing tab x16 card retention arm card connector x1 card edge connector retention arm card connector 4 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables
  • Dell Dimension 4700C | Owner's Manual - Page 69
    the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be
  • Dell Dimension 4700C | Owner's Manual - Page 70
    www.dell.com | support.dell.com 9 Press the retention arm into place, securing the card(s) in the computer. retention arm NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.
  • Dell Dimension 4700C | Owner's Manual - Page 71
    the cable into the network device and then plug it into the computer. 6 Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 7 Remove the card's driver from the operating system. 8 Install any drivers required for the card as described in the
  • Dell Dimension 4700C | Owner's Manual - Page 72
    the cable to the back of the CD drive. 10 Close the computer cover (see page 80). Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components
  • Dell Dimension 4700C | Owner's Manual - Page 73
    page 59). 4 Disconnect the cable from the back of the CD drive. CD drive CD drive cable 5 Remove the Media Card Reader and bracket from its packaging. 6 Make sure the USB cable and IEEE 1394 cable are connected to the back of the Media Card Reader. 7 Connect the USB cable on the back of the
  • Dell Dimension 4700C | Owner's Manual - Page 74
    www.dell.com | support.dell.com cable routing clip USB cable IEEE 1394 cable bracket cover (see page 80). Modem Replacing the Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Before you remove or
  • Dell Dimension 4700C | Owner's Manual - Page 75
    check the connectors and realign the card. 4 Install the new modem: a Align the Replacing the Modem Cable and External Modem Connector CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Removing and Installing Parts
  • Dell Dimension 4700C | Owner's Manual - Page 76
    .dell.com | support.dell.com NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables modem. screws (2) fan securing clip modem ground wire 4 Remove the external modem connector: a Remove the two screws from the fan and lift the fan up and out of
  • Dell Dimension 4700C | Owner's Manual - Page 77
    the cable and ground wire around the processor making sure that you keep the wires away from any internal parts. 6 Attach the modem cable and ground wire to the modem: a Connect the modem cable to the modem. b Replace the screw that secures the ground wire to the modem and system board. 7 Align the
  • Dell Dimension 4700C | Owner's Manual - Page 78
    batteries according to the manufacturer's instructions. To replace the coin cell battery: NOTE: For information regarding the type of coin cell battery, see "Power" on page 84. 1 Record all the screens in system setup (see page 85) so that you can restore the correct settings in step 8. 2 Follow
  • Dell Dimension 4700C | Owner's Manual - Page 79
    avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 5 Install the new system battery. a Support the battery connector by pressing down firmly on the place. 6 Close the computer cover (see page 80). Removing and Installing Parts 79
  • Dell Dimension 4700C | Owner's Manual - Page 80
    , follow the safety instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra parts are left inside the
  • Dell Dimension 4700C | Owner's Manual - Page 81
    Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS support Hyper-Threading technology. Intel Celeron® D processor 330 and 335 NOTE: Dell™ Dimension™ 4700C See "Addressing Memory With 4-GB Configurations" in your Owner's Manual to verify the amount of memory available to
  • Dell Dimension 4700C | Owner's Manual - Page 82
    www.dell.com | support.dell.com Computer Information (continued) BIOS chip (NVRAM) NIC System clock 4Mb Integrated network interface capable of 10/100 Mbps communication 800-MHz data rate Video Type Intel integrated Graphics Media Accelerator (GMA) 900 x16 PCI Express Discrete Graphics Audio
  • Dell Dimension 4700C | Owner's Manual - Page 83
    Video USB Headphone Audio Network adapter Modem System board connectors: IDE drive Serial ATA Fan PCI Express x1 PCI Express x16 USB MDC Front-panel audio Front panel Power Processor power 164-pin connector 8-pin header for optional Media Card Reader (3.5-inch bay device) one 12-pin connector
  • Dell Dimension 4700C | Owner's Manual - Page 84
    power-on state. amber light - Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" in your Dell Dimension Owner's Manual). Hard-drive access light green Link integrity light (on integrated network adapter) green light
  • Dell Dimension 4700C | Owner's Manual - Page 85
    system configuration information after you add, change, or remove any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Appendix 85
  • Dell Dimension 4700C | Owner's Manual - Page 86
    www.dell.com | support.dell.com Before you use system setup, it is recommended that you write down the system setup screen information for future Microsoft® Windows® desktop. Then shut down your computer (see page 53) and try again. System Setup Screens The system setup screen displays current
  • Dell Dimension 4700C | Owner's Manual - Page 87
    the network server, the computer attempts to boot from the next device in the boot sequence list. Modem Enables or disables the onboard modem 1394 Controller Enables of disables the IEEE 1394 connections. Card Reader Enables or disables the optional Media Card Reader. Audio Controller Enables
  • Dell Dimension 4700C | Owner's Manual - Page 88
    ) or 1 MB of system memory for an integrated video controller. If your computer's processor supports Hyper-Threading, this option appears in the Options List. • Bypass - Your computer does not test or change the current acoustics mode setting. • Quiet (default) - The hard drive operates at its most
  • Dell Dimension 4700C | Owner's Manual - Page 89
    state where the computer is running in a lowpower mode, and S3, a standby state where the power is reduced or turned off for most components, however, system memory remains active. This setting restores the computer's factory-installed default settings. Displays the system event log. When set to On
  • Dell Dimension 4700C | Owner's Manual - Page 90
    is in the drive, or if the CD has no operating system, the computer generates an error message. • USB Flash Device - Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right corner of the screen, press . The BIOS detects the device and
  • Dell Dimension 4700C | Owner's Manual - Page 91
    . NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1
  • Dell Dimension 4700C | Owner's Manual - Page 92
    www.dell.com | support.dell.com 4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see page 53). 6 Turn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the
  • Dell Dimension 4700C | Owner's Manual - Page 93
    swab is not left on the rollers. 6 Replace the ball and retainer ring, and turn the retainer ring clockwise until it clicks into place. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch
  • Dell Dimension 4700C | Owner's Manual - Page 94
    use on DVDs. Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default
  • Dell Dimension 4700C | Owner's Manual - Page 95
    Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of Class A digital device pursuant to Part 15 of the FCC Rules. These the manufacturer's instruction manual, may cause
  • Dell Dimension 4700C | Owner's Manual - Page 96
    Way Round Rock, Texas 78682 USA 512-338-4400 Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business
  • Dell Dimension 4700C | Owner's Manual - Page 97
    : www.dell.com.ar International Access Code: 00 E-mail: [email protected] Country Code: 54 City Code: 11 E-mail for desktop and portable computers: [email protected] E-mail for servers and EMC: [email protected] Customer Care Tech Support Tech Support Services Sales Aruba
  • Dell Dimension 4700C | Owner's Manual - Page 98
    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: [email protected] Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small
  • Dell Dimension 4700C | Owner's Manual - Page 99
    bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 Area Codes, Local Numbers, and
  • Dell Dimension 4700C | Owner's Manual - Page 100
    Code Country Code City Code China (Xiamen) Country Code: 86 City Code: 592 Colombia Costa Rica Department Name or Service Area, Website and E-Mail Address Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Technical Support Fax Technical Support (Dimension
  • Dell Dimension 4700C | Owner's Manual - Page 101
    Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support Technical Support Fax Customer Care Customer Care Fax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop
  • Dell Dimension 4700C | Owner's Manual - Page 102
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code:
  • Dell Dimension 4700C | Owner's Manual - Page 103
    Gold Service Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: [email protected] Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support
  • Dell Dimension 4700C | Owner's Manual - Page 104
    International Access Code: 16 Country Code: 353 City Code: 1 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Home and Small Business Division Technical Support Sales Website: support.euro.dell.com E-mail
  • Dell Dimension 4700C | Owner's Manual - Page 105
    Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension
  • Dell Dimension 4700C | Owner's Manual - Page 106
    ) Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Technical Support (PowerEdge and PowerVault) Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers
  • Dell Dimension 4700C | Owner's Manual - Page 107
    mail (New Zealand): [email protected] E-mail (Australia): [email protected] Technical Support (for desktop and portable computers) Technical Support (for servers and storage) Home and Small Business Government and Business Sales Fax General Support Area Codes, Local Numbers, and Toll
  • Dell Dimension 4700C | Owner's Manual - Page 108
    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 [email protected] E-mail Support (desktop computers
  • Dell Dimension 4700C | Owner's Manual - Page 109
    Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support Customer Care
  • Dell Dimension 4700C | Owner's Manual - Page 110
    : support.euro.dell.com/ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard Taiwan International Access Code: 002 Country Code: 886 Technical Support (portable and desktop
  • Dell Dimension 4700C | Owner's Manual - Page 111
    Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-805-8035 General Support toll-free: 1-866-540-3355 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp E-mail
  • Dell Dimension 4700C | Owner's Manual - Page 112
    -433-9014 International Access Code: 011 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Country Code: 1 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877
  • Dell Dimension 4700C | Owner's Manual - Page 113
    Dell, 46 lights, 43 display. See monitor documentation, 9 finding, 9 online, 10 setup diagram, 9 drivers, 48 about, 48 identifying, 48 drives problems, 27 DVD drive problems, 28 DVDs copying, 21 playing, 19 E e-mail problems, 29 error messages, 30 diagnostic lights, 43 Express Service Code
  • Dell Dimension 4700C | Owner's Manual - Page 114
    desktop mode, 16 hard to read, 41 problems, 40 motherboard. See system board mouse problems, 35 N network Network Setup Wizard, 17 problems, 36 setting up, 16 network adapter connector, 57 Network Setup Wizard, 17 NIC. See network adapter O operating system restoring, 50 P password clearing
  • Dell Dimension 4700C | Owner's Manual - Page 115
    volume, 39 speaker problems, 39 volume, 39 specifications audio, 82 computer information, 81 connectors, 83 controls and lights, 84 drives, 82 environmental, 85 expansion bus, 82 memory, 81 physical, 85 power, 84 processor, 81 technical, 81 video, 82 standby mode, 23 support contacting Dell, 95-96
  • Dell Dimension 4700C | Owner's Manual - Page 116
    troubleshooting Dell Diagnostics, 46 diagnostic lights, 43 Hardware Troubleshooter, 50 Help and Support Center, 10 restore to previous operating state, 50 tips, 27 TV connect to computer, 15 U USB booting to devices, 90 V video problems, 40 volume adjusting, 39 W Windows XP Device Driver Rollback
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www.dell.com | support.dell.com
Dell™ Dimension™ 4700C
Model DHP
front door
power button
hard-drive light
CD or DVD drive light
USB 2.0 connectors (2)
headphone connector
breakaway hinge
IEEE 1394 connector*
breakaway hinge
media card slots (4)*
optional video card
(see the setup diagram)
modem connector
USB 2.0 connectors (5)
center/LFE connector
voltage selection switch*
diagnostic lights (4)
integrated video
connector
power connector
microphone connector
line-in connector
SPDIF-out connector*
serial connector
network adapter connector
line-out connector
surround connector
IEEE 1394 connector*
*
Not present on all computers.
PCI Express x16 card (1),
PCI Express x1 card (1) slots