Dell Dimension 5000 Owner's Manual

Dell Dimension 5000 Manual

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  • Dell Dimension 5000 | Owner's Manual - Page 1
    Dell™ Dimension™ 5000 Service Tag CD or DVD eject button CD or DVD activity light FlexBay for optional floppy drive or Media Card Reader microphone connector headphone connector diagnostic lights hard drive activity light power button USB 2.0 connectors (2) cover latch release power connector
  • Dell Dimension 5000 | Owner's Manual - Page 2
    used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered
  • Dell Dimension 5000 | Owner's Manual - Page 3
    17 Using Blank CD-Rs and CD-RWs 18 Helpful Tips 18 Using a Media Card Reader (Optional 19 Connecting Two Monitors 20 Connecting Two Monitors With VGA Connectors 20 Setup Wizard 23 Power Management 23 Standby Mode 23 Hibernate Mode 24 Power Options Properties 24 Hyper-Threading 26 Contents
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    2 Solving Problems Troubleshooting Tips 27 Battery Problems 27 Drive Problems 27 CD and DVD drive problems 28 Hard drive problems 29 E-Mail, Modem, and Internet Problems 29 Error Messages 30 Media Card Reader Problems 31 Keyboard Problems 32 Lockups and Software Problems 32 The computer
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    3 Troubleshooting Tools Diagnostic Lights 43 Dell Diagnostics 46 Dell Diagnostics Main Menu 46 Drivers 48 What Is a Driver 48 Identifying Drivers 48 Reinstalling Drivers 48 Resolving Software and Hardware Incompatibilities 49 Restoring Your Operating System 50 Using Microsoft Windows XP
  • Dell Dimension 5000 | Owner's Manual - Page 6
    80 Drive Interface Connectors 80 Power Cable Connector 80 Connecting and Disconnecting Drive Cables 81 Hard Drive 81 Removing a Hard Drive 82 Installing a Hard Drive 83 Adding a Second Hard Drive 84 Floppy Drive 85 Removing a Floppy Drive 85 Installing a Floppy Drive 87 Media Card Reader
  • Dell Dimension 5000 | Owner's Manual - Page 7
    CMOS Settings 114 Cleaning Your Computer 114 Computer, Keyboard, and Monitor 114 Mouse 115 Floppy Drive 115 CDs and DVDs 115 Dell Technical Support Policy (U.S. Only 116 Definition of "Dell-Installed" Software and Peripherals 116 Definition of "Third-Party" Software and Peripherals 116 FCC
  • Dell Dimension 5000 | Owner's Manual - Page 8
    8 Contents
  • Dell Dimension 5000 | Owner's Manual - Page 9
    , depending on your country. What Are You Looking For? • Warranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find it Here Dell™ Product Information Guide • How to set up my computer Setup Diagram Finding Information 9
  • Dell Dimension 5000 | Owner's Manual - Page 10
    - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates • Reference - Computer documentation, product specifications, and
  • Dell Dimension 5000 | Owner's Manual - Page 11
    connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and install the toner or ink cartridge • Contact the printer manufacturer for technical
  • Dell Dimension 5000 | Owner's Manual - Page 12
    www.dell.com | support.dell.com USB connector on computer USB printer cable USB connector on printer Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already
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    and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting to modem connection, contact your ISP for setup instructions. Setting Up and Using Your Computer 13
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    www.dell.com | support.dell.com Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete
  • Dell Dimension 5000 | Owner's Manual - Page 15
    it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 following basic buttons: Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track Setting Up and Using
  • Dell Dimension 5000 | Owner's Manual - Page 16
    dell.com | support.dell.com Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current Control window,
  • Dell Dimension 5000 | Owner's Manual - Page 17
    -RW combo drive and you experience recording problems, check for available software patches at the Sonic support website at support.sonic.com. Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can
  • Dell Dimension 5000 | Owner's Manual - Page 18
    www.dell.com | support.dell.com 4 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the
  • Dell Dimension 5000 | Owner's Manual - Page 19
    transfer data directly to your computer. The Media Card Reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) For information on installing
  • Dell Dimension 5000 | Owner's Manual - Page 20
    connect only one monitor (VGA or DVI) in addition to the TV. If you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA connector), one monitor with a VGA
  • Dell Dimension 5000 | Owner's Manual - Page 21
    optional DVI adapter DVI (white) connector TV-OUT connector VGA (blue) connector Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector 1 Follow the procedures in "Before You Begin" on page 53. 2 Connect the VGA connector on the monitor to the VGA (blue) connector on the
  • Dell Dimension 5000 | Owner's Manual - Page 22
    the same image. • In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space. For information on changing the display settings for your graphics card, see the user's guide in the Help and Support Center (click the Start button
  • Dell Dimension 5000 | Owner's Manual - Page 23
    Setup Wizard and follow the instructions on the screen. Power Management The Microsoft® Windows® XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use
  • Dell Dimension 5000 | Owner's Manual - Page 24
    to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer's hard drive becomes corrupted, Windows XP recreates the hibernate file automatically. Power Options Properties Define your standby mode settings
  • Dell Dimension 5000 | Owner's Manual - Page 25
    , press any key on the keyboard or click the mouse. To avoid this problem, always set the monitor to time-out before the hard drive. Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you for your
  • Dell Dimension 5000 | Owner's Manual - Page 26
    Hyper-Threading is an Intel® technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or later
  • Dell Dimension 5000 | Owner's Manual - Page 27
    troubleshoot your computer: • If you added or removed a part before the problem started, review work properly, contact Dell (see page 118). Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. E N S U
  • Dell Dimension 5000 | Owner's Manual - Page 28
    www.dell.com | support.dell.com TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that
  • Dell Dimension 5000 | Owner's Manual - Page 29
    Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right- . E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: Connect the modem to
  • Dell Dimension 5000 | Owner's Manual - Page 30
    | support.dell.com VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab
  • Dell Dimension 5000 | Owner's Manual - Page 31
    your computer to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S YS T E M N O T F O U N D - Contact Dell (see page 118). Media Card Reader Problems NO DRIVE LETTER IS ASSIGNED - When Microsoft Windows XP detects the Media Card Reader, the device
  • Dell Dimension 5000 | Owner's Manual - Page 32
    dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns
  • Dell Dimension 5000 | Owner's Manual - Page 33
    Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to
  • Dell Dimension 5000 | Owner's Manual - Page 34
    TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. IF YOU
  • Dell Dimension 5000 | Owner's Manual - Page 35
    the type of memory supported by your computer, see "Memory" on page 101. • Run the Dell Diagnostics (see page 46). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. C L E A N T H E M O U S E - See
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    page 49. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G - See "Diagnostic Lights" on page
  • Dell Dimension 5000 | Owner's Manual - Page 37
    the memory modules (see page 63). • Remove and then reinstall any cards (see page 65). • Remove and then reinstall the graphics card, if applicable (see page 70). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - The computer is receiving electrical power, but an internal power problem
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    dell.com | support.dell BY WINDOWS - instructions located in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting
  • Dell Dimension 5000 | Owner's Manual - Page 39
    documentation for instructions. Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume
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    instructions located in the Product Information Guide. NOTE: See the monitor documentation for troubleshooting procedures. If the screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the graphics If the power light is lit or blinking, the monitor has power. If the power light is
  • Dell Dimension 5000 | Owner's Manual - Page 41
    R C E S - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the
  • Dell Dimension 5000 | Owner's Manual - Page 42
    www.dell.com | support.dell.com 42 Solving Problems
  • Dell Dimension 5000 | Owner's Manual - Page 43
    Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the front panel (see
  • Dell Dimension 5000 | Owner's Manual - Page 44
    computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 118). A possible floppy or hard drive failure has occurred. Reseat all power and data cables and
  • Dell Dimension 5000 | Owner's Manual - Page 45
    • Verify that the memory modules that you are installing are compatible with your computer (see page 63). • If the problem persists, contact Dell (see page 118). A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a graphics card) (see page 70
  • Dell Dimension 5000 | Owner's Manual - Page 46
    support.dell.com Light Pattern Problem Description Another failure has occurred. Suggested Resolution • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see page 93). • If there is an error message on your screen identifying a problem
  • Dell Dimension 5000 | Owner's Manual - Page 47
    test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 118). NOTE: The Service Tag for your computer is located at the
  • Dell Dimension 5000 | Owner's Manual - Page 48
    if you: • Upgrade your operating system • Reinstall your operating system • Connect or install a new device Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP 1 Click the Start
  • Dell Dimension 5000 | Owner's Manual - Page 49
    Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver. Manually Reinstalling Drivers 1 After copying the required driver files to your hard drive, click the
  • Dell Dimension 5000 | Owner's Manual - Page 50
    Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Using Microsoft Windows XP System Restore The
  • Dell Dimension 5000 | Owner's Manual - Page 51
    so on. If possible, back up all data before using PC Restore. NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. Troubleshooting Tools 51
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    www.dell.com | support.dell.com To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If you do not press in time, let the computer finish restarting,
  • Dell Dimension 5000 | Owner's Manual - Page 53
    safety information in your Dell™ Product Information Guide. • A component can screwdriver • Phillips screwdriver • Flash BIOS update program floppy disk or CD Computer. b In the Turn off computer window, click Turn off. The computer turns power button for 4 seconds. Removing and Installing Parts 53
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    this section, follow the safety instructions located in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not
  • Dell Dimension 5000 | Owner's Manual - Page 55
    Front View of the Computer 1 12 11 10 9 8 7 2 3 4 5 6 Removing and Installing Parts 55
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    www.dell.com | support.dell.com 1 cover latch release 2 CD or DVD activity light 3 CD or DVD eject button 4 FlexBay drive 5 USB 2.0 connectors (2) 6 hard-drive activity light 7 vents 8 power button 9 headphone connector 10 microphone connector 11 diagnostic lights (4) 12 Service
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    Back View of the Computer 8 1 2 3 4 5 6 7 Removing and Installing Parts 57
  • Dell Dimension 5000 | Owner's Manual - Page 58
    www.dell.com | support.dell.com 1 power connector Insert the power cable. 2 sound card connectors (5) • Line-in connector - Use the blue a sound or telephony program. • Surround connector - Use the black surround connector to attach multichannelcapable speakers. • Center/subwoofer connector -
  • Dell Dimension 5000 | Owner's Manual - Page 59
    instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover. 1 Follow the procedures in "Before You Begin" on page 53. NOTICE: Ensure that sufficient space exists to support
  • Dell Dimension 5000 | Owner's Manual - Page 60
    www.dell.com | support.dell.com 4 Locate the three hinge tabs on the bottom edge of the follow the safety instructions located in the Product Information Guide. Follow the procedures in "Before You Begin" on page 53. power supply system board CD or DVD drive *floppy drive hard drive *May not be
  • Dell Dimension 5000 | Owner's Manual - Page 61
    System Board Components memory module connectors (1, 2, 3, 4) processor power connector processor and heat sink connector SATA connectors (2) (SATA-0, SATA-2) floppy drive connector (FLOPPY) fan connector (CPU FAN) battery socket (BATTERY) serial PS/2 connector PCI card connectors front panel
  • Dell Dimension 5000 | Owner's Manual - Page 62
    www.dell.com | support.dell.com Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 101. DDR2 Memory Overview DDR2 memory
  • Dell Dimension 5000 | Owner's Manual - Page 63
    in DIMM connectors 1 and 2 or DIMM connectors 3 and 4. Addressing Memory With 4-GB Configurations Your computer supports a maximum of 4 GB of memory when you use four 1-GB DIMMs. Current operating systems, such as Microsoft® Windows® XP, can only use a maximum of 4 GB of address space; however
  • Dell Dimension 5000 | Owner's Manual - Page 64
    dell.com | support.dell.com 3 Press out the securing clip at each end of the memory module connector. memory connector closest to processor securing clips (2) connector 4 Align the notch on the bottom of the module with the crossbar in the connector. notch memory . 64 Removing and Installing Parts
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    the General tab. 10 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to
  • Dell Dimension 5000 | Owner's Manual - Page 66
    card slot PCI Cards Your computer supports two PCI cards. If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a PCI card, see "Removing a PCI Card" on page 69. If you are replacing a card, remove the current driver for the card
  • Dell Dimension 5000 | Owner's Manual - Page 67
    alignment bar alignment guide filler bracket 2 Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is captive, it will remain in the open position. 3 If you are installing a new card, remove the filler bracket to create a card-slot opening
  • Dell Dimension 5000 | Owner's Manual - Page 68
    www.dell.com | support.dell.com not fully seated card fully seated card bracket within slot alignment guide alignment bar bracket caught outside of slot 7 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The
  • Dell Dimension 5000 | Owner's Manual - Page 69
    card: a Enter system setup (see page 105), select Audio Controller, and then change the setting to Off. b Connect external audio devices to the sound card's connectors. Do not connect external audio any drivers required for the card as described in the card documentation. Removing a PCI Card 1
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    www.dell.com | support.dell.com 6 Remove the card's driver from the operating system. 7 If you removed a sound card: a Enter system setup (see page 105), select Audio Controller, and then change the setting to On. b Connect external audio devices to the audio connectors on the back panel of the
  • Dell Dimension 5000 | Owner's Manual - Page 71
    the door is captive, it will remain in the open position. (See page 66 for an illustration of the card retention door.) 3 If your computer includes a card retention mechanism, to secure the x16 card in place from the top: a Pivot the mechanism upward and gently squeeze in on the sides to release the
  • Dell Dimension 5000 | Owner's Manual - Page 72
    www.dell.com | support.dell.com PCI Express x16 card securing tab PCI Express x1 card PCI Express x1 card slot PCI Express x16 card slot 6 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or
  • Dell Dimension 5000 | Owner's Manual - Page 73
    mechanism, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. 11 Snap the card retention mechanism into place, securing the x16 PCI card. Removing and Installing Parts 73
  • Dell Dimension 5000 | Owner's Manual - Page 74
    www.dell.com | support.dell.com card retention door card retention mechanism release tabs (2) NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. NOTICE: To connect a network
  • Dell Dimension 5000 | Owner's Manual - Page 75
    and then turn them on. 8 Remove the card's driver from the operating system. 9 If you removed a sound card: a Enter system setup (see page 105), select Audio Controller, and then change the setting to On. b Connect external audio devices to the audio connectors on the back panel of the computer. 10
  • Dell Dimension 5000 | Owner's Manual - Page 76
    www.dell.com | support.dell.com Drive Panels CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing
  • Dell Dimension 5000 | Owner's Manual - Page 77
    to the left, you can release the drive panel from its side hinges. 4 Set the drive panel aside in a secure location. Removing the Drive-Panel Insert drive panel drive panel tabs drive panel insert 1 On the inside of the drive panel, gently press the two drive-panel insert tab inward. 2 Pivot the
  • Dell Dimension 5000 | Owner's Manual - Page 78
    www.dell.com | support.dell.com 1 Align the tabs slots with the drive-panel insert tabs and seat the drive panel insert under the right edge. 2 Rotating inward toward the drive panel, align and snap the drive-panel insert into place on the drive panel. 3 Ensure that the drive-panel insert is
  • Dell Dimension 5000 | Owner's Manual - Page 79
    Your computer supports a combination of these devices: • Up to two serial ATA drives • One FlexBay drive (floppy drive or Media Card Reader) • Up to two CD or DVD drives CD/DVD drive(s) FlexBay for optional floppy drive or Media Card Reader hard drive(s) Connect CD/DVD drives to the connector
  • Dell Dimension 5000 | Owner's Manual - Page 80
    dell.com | support.dell.com Connecting Drive Cables When you install a drive, you connect two cables-a DC power cable and a data cable-to the back of the drive and to the system board. Drive or a card is usually indicated by a silk-screened "1" printed directly on the board or card. NOTICE: When
  • Dell Dimension 5000 | Owner's Manual - Page 81
    connector matches a tab or a filled-in hole on the other connector. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the
  • Dell Dimension 5000 | Owner's Manual - Page 82
    www.dell.com | support.dell.com NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin this procedure. Check the documentation for the drive to verify that it is configured for your computer. Removing a Hard Drive 1 Follow the procedures
  • Dell Dimension 5000 | Owner's Manual - Page 83
    guide bracket attached, remove the bracket from the old drive by unsnapping it from the drive. Snap the bracket onto the new drive. drive bracket rails (2) 3 Gently slide the drive into place until you hear a click or feel the drive securely installed. 4 Connect the power and hard-drive cables
  • Dell Dimension 5000 | Owner's Manual - Page 84
    www.dell.com | support.dell.com 5 Check all connectors drive for instructions on installing any software required for drive operation. Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide
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    bay hard drive bay 6 Connect a power cable to the drive. 7 Connect the data cable to the drive and to the system board (see page 61). Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION
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    www.dell.com | support.dell.com power cable data cable 3 Disconnect the power and data cables from the back of the floppy drive. NOTE: If you are installing a PCI Express x16 card, this card may cover the floppy-drive connectors. Remove this card before connecting the floppy-drive cables. 4
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    sliding plate lever sliding plate floppy drive Installing a Floppy Drive NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert. Removing and Installing Parts 87
  • Dell Dimension 5000 | Owner's Manual - Page 88
    www.dell.com | support.dell.com drive screws (4) 1 Follow the procedures in "Before You Begin" on page 53." 2 Remove the drive panel (see page 76). 3 Gently slide the drive into place until you hear a click or feel the drive securely installed. NOTE: If you are installing a new floppy drive rather
  • Dell Dimension 5000 | Owner's Manual - Page 89
    that came with the drive for instructions on installing any software required for drive operation. 11 Enter system setup (see page 105) and select the appropriate Diskette Drive option. 12 Verify that your computer works correctly by running the Dell Diagnostics (see page 46). Media Card Reader For
  • Dell Dimension 5000 | Owner's Manual - Page 90
    dell.com | support.dell.com Removing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide page 59). 4 Remove the drive panel (see page 76). *Media Card Reader cable *Not present on all computers.
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    sliding plate lever sliding plate Media Card Reader 6 While pushing on the back of the drive, remove the Media Card Reader by sliding and holding the drive latch release downward. 7 Replace the drive panel (see page 78). 8 Replace the computer cover (see page 99). Removing and Installing Parts 91
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    www.dell.com | support.dell.com Installing a Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity
  • Dell Dimension 5000 | Owner's Manual - Page 93
    the cable routing clip. 10 Replace the computer cover (see page 99). CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the
  • Dell Dimension 5000 | Owner's Manual - Page 94
    www.dell.com | support.dell.com Removing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 53. 2 Remove the computer cover (see page 59). 3 Remove the drive panel (see page 76). 4 Disconnect the power and data cables from the back of the drive. data cable power cable 94
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    the computer. sliding plate lever sliding plate CD/DVD drive Installing a CD/DVD Drive 1 Follow the procedures in "Before You Begin" on page 53. 2 If you are installing a new CD/DVD drive rather than replacing a drive, remove the drive- panel inserts (see page 77). Removing and Installing Parts
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    www.dell.com | support.dell.com 3 Gently slide the drive into place until you hear a click or feel the drive securely installed. NOTE: If you are installing a new CD/DVD drive rather than replacing a drive, remove the drive panel inserts and slide the drive into place. Check all cable connections,
  • Dell Dimension 5000 | Owner's Manual - Page 97
    the documentation that came with the drive for instructions on installing any software required for drive operation. 9 Enter system setup (see page 105) and select the appropriate Drive option. 10 Verify that your computer works correctly by running the Dell Diagnostics (see page 46). Removing and
  • Dell Dimension 5000 | Owner's Manual - Page 98
    www.dell.com | support.dell.com Battery Replacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity
  • Dell Dimension 5000 | Owner's Manual - Page 99
    procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra
  • Dell Dimension 5000 | Owner's Manual - Page 100
    www.dell.com | support.dell.com 6 Ensure that the cover is seated correctly before moving it to the upright position. NOTICE: To connect a network cable, first plug the cable into
  • Dell Dimension 5000 | Owner's Manual - Page 101
    Appendix Specifications Processor Processor type Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) NIC System clock Intel® Pentium® 4 with
  • Dell Dimension 5000 | Owner's Manual - Page 102
    www.dell.com | support.dell.com Video Type Audio Type Expansion Bus Bus type Bus speed PCI Express ADI 1986 CoDec PCI 2.3 PCI Express x1 and x16 PCI: 33 MHz PCI Express: x1 slot
  • Dell Dimension 5000 | Owner's Manual - Page 103
    PCI Express x16 one 3.5-inch drive bay (FlexBay) two 5.25-inch drive bays Serial ATA drives (2), floppy drive, Zip drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, and DVD and CD-RW combo drive, and media reader two bays for 1-inch high hard drives 9-pin connector; 16550C
  • Dell Dimension 5000 | Owner's Manual - Page 104
    www.dell.com | support.dell.com Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light push button green light - Blinking green in sleep state;
  • Dell Dimension 5000 | Owner's Manual - Page 105
    a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Before you use system setup, it is recommended that you write down the system setup screen information for future reference. NOTICE: Unless you are an expert computer
  • Dell Dimension 5000 | Owner's Manual - Page 106
    www.dell.com | support.dell.com Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo is displayed, you must watch ® Windows® desktop. Then, shut down your computer (see page 53) and try again. System Setup Screens The system setup screen displays current or
  • Dell Dimension 5000 | Owner's Manual - Page 107
    window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power the Option Field displays more information about that option and the option's current and available settings. By pressing or the left and right arrow
  • Dell Dimension 5000 | Owner's Manual - Page 108
    -specific information. Identifies whether the computer's processor supports Hyper-Threading and lists the processor bus speed, processor ID, clock speed, and L2 cache. Indicates amount of installed memory, memory speed, channel mode (dual or single), and type of memory installed. Displays current
  • Dell Dimension 5000 | Owner's Manual - Page 109
    the system memory allocation reserved for the integrated video controller. If your computer's processor supports Hyper-Threading, this option appears in the Options List. • Bypass (default) - Your computer does not test or change the current acoustics mode setting. • Quiet - The hard drive operates
  • Dell Dimension 5000 | Owner's Manual - Page 110
    dell.com | support.dell with the System Password option. System Password Displays the current status of the system's password security feature and allows power is reduced or turned off for most components, however, system memory remains active. Maintenance CMOS Defaults This setting restores
  • Dell Dimension 5000 | Owner's Manual - Page 111
    is in the drive, or if the CD has no operating system, the computer generates an error message. • USB Flash Device - Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu appears in the upper-right corner of the screen, press . The BIOS detects the device and
  • Dell Dimension 5000 | Owner's Manual - Page 112
    www.dell.com | support.dell.com 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 53) and
  • Dell Dimension 5000 | Owner's Manual - Page 113
    on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see page 53). 6 Turn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the computer power cable from the electrical outlet, and press the power
  • Dell Dimension 5000 | Owner's Manual - Page 114
    www.dell.com | support.dell.com Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 53. 2 Reset the current CMOS settings: a Locate the
  • Dell Dimension 5000 | Owner's Manual - Page 115
    ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 5 Recenter the rollers in their channels if they the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive. If you notice problems, such as
  • Dell Dimension 5000 | Owner's Manual - Page 116
    www.dell.com | support.dell.com Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to
  • Dell Dimension 5000 | Owner's Manual - Page 117
    that changes or modifications not expressly approved by Dell could void your authority to operate this equipment . Class A This equipment has been tested and found to comply with the limits for a Class in accordance with the manufacturer's instruction manual, may cause interference with radio
  • Dell Dimension 5000 | Owner's Manual - Page 118
    access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country
  • Dell Dimension 5000 | Owner's Manual - Page 119
    : www.dell.com.ar International Access Code: 00 E-mail: [email protected] Country Code: 54 City Code: 11 E-mail for desktop and portable computers: [email protected] E-mail for servers and EMC: [email protected] Customer Care Tech Support Tech Support Services Sales Aruba
  • Dell Dimension 5000 | Owner's Manual - Page 120
    : www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Technical Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service
  • Dell Dimension 5000 | Owner's Manual - Page 121
    Name or Service Area, Website and E-Mail Address Sales, Customer Support, and Technical Support Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Customer Care E-mail: [email protected] Technical Support Fax Technical Support (Dimension™ and Inspiron
  • Dell Dimension 5000 | Owner's Manual - Page 122
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 420
  • Dell Dimension 5000 | Owner's Manual - Page 123
    Code: 00 Country Code: 49 City Code: 6103 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales
  • Dell Dimension 5000 | Owner's Manual - Page 124
    Switchboard Gold Service Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: [email protected] Country Code: 852 Technical Support (Dimension and
  • Dell Dimension 5000 | Owner's Manual - Page 125
    Access Code Country Code City Code Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com
  • Dell Dimension 5000 | Owner's Manual - Page 126
    Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension
  • Dell Dimension 5000 | Owner's Manual - Page 127
    , Belgium) Switchboard (Brussels, Belgium) Technical Support Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Website: support.ap.dell.com Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical
  • Dell Dimension 5000 | Owner's Manual - Page 128
    Technical Support Sales Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 New Zealand International Access Code: 00 Country Code: 64 Nicaragua General Support General Support Website: support.euro.dell.com
  • Dell Dimension 5000 | Owner's Manual - Page 129
    Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: [email protected] Country Code: 48 Customer Service Phone City Code: 22 Customer Care Sales Customer Service Fax Reception Desk Fax
  • Dell Dimension 5000 | Owner's Manual - Page 130
    : 65 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Slovakia (Prague
  • Dell Dimension 5000 | Owner's Manual - Page 131
    (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate
  • Dell Dimension 5000 | Owner's Manual - Page 132
    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: [email protected] Country Code: 886 Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics
  • Dell Dimension 5000 | Owner's Manual - Page 133
    Code Country Code City Code U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Uruguay Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support.euro.dell.com Customer Care website: support.euro.dell
  • Dell Dimension 5000 | Owner's Manual - Page 134
    -free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General
  • Dell Dimension 5000 | Owner's Manual - Page 135
    Dell Dell Diagnostics, 46 support policy, 116 support site, 10 diagnostic lights, 43 diagnostics Dell, 46 lights, 43, 56 documentation End User License Agreement, 9 ergonomics, 9 Finding Information, 9 online, 10 Product Information Guide, 9 regulatory, 9 safety, 9 Setup Diagram, 9 warranty, 9 drive
  • Dell Dimension 5000 | Owner's Manual - Page 136
    off your computer, 53 L labels Microsoft Windows, 10 Service Tag, 10, 56 latch release cover, 56 lights back of computer, 43 diagnostic, 43, 56 hard drive activity, 56 M Media Card Reader installing, 89, 92 problems, 31 removing, 89-90 using, 19 memory 4-GB configurations, 63 DDR2 overview, 62
  • Dell Dimension 5000 | Owner's Manual - Page 137
    hard drive, 29 Internet, 29 keyboard, 32 Media Card Reader, 31 memory, 34 modem, 29 monitor is blank, 40 monitor is hard to read, 41 mouse, 35 network, 36 power, 36 power light conditions, 36 printer, 37 program crashes, 33 program stops responding, 33 programs and Windows compatibility, 33 restore
  • Dell Dimension 5000 | Owner's Manual - Page 138
    problems, 39 volume, 39 specifications audio, 102 computer information, 101 connectors, 103 controls and lights, 104 drives, 103 environmental, 105 expansion bus, 102 memory, 101 physical, 104 power, 104 processor, 101 technical, 101 video, 102 standby mode, 23 support policy, 116 support.dell
  • Dell Dimension 5000 | Owner's Manual - Page 139
    W warranty information, 9 Windows XP Device Driver Rollback, 49 Files and Settings Transfer Wizard, 26 Hardware Troubleshooter, 49 Hyper-Threading, 26 Network Setup Wizard, 23 Program Compatibility Wizard, 33 reinstalling, 50 scanner, 39 System Restore, 50 wizards Files and Settings Transfer Wizard,
  • Dell Dimension 5000 | Owner's Manual - Page 140
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www.dell.com | support.dell.com
Dell™ Dimension™ 5000
FlexBay for optional
floppy drive or Media Card Reader
hard drive activity light
power button
microphone connector
headphone connector
CD or DVD activity light
CD or DVD eject button
diagnostic lights
USB 2.0 connectors (2)
cover latch release
Service Tag
power connector
parallel connector
USB 2.0 connectors (5)
VGA video connector (integrated)
serial connector
network adapter
sound-card connectors
card slots for
PCI Express x16 (1),
PCI (2),
PCI Express x1 (1)
Model DCSM