Dell Dimension 5100C Owner's Manual

Dell Dimension 5100C Manual

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  • Dell Dimension 5100C | Owner's Manual - Page 1
    Dell™ Dimension™ 5100C front-panel door (open) front-panel door (push to open) power button hard-drive light diagnostic lights headphone connector microphone connector IEEE 1394 connector optional floppy drive or media card reader* CD or DVD drive light USB 2.0 connectors (2) voltage selection
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    avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex
  • Dell Dimension 5100C | Owner's Manual - Page 3
    Your Computer Setting Up a Printer 13 Printer Cable 13 Connecting a USB Printer 14 Using a Media Card Reader DVD 18 Adjusting the Volume 21 Adjusting the Picture 21 Copying CDs and DVDs 21 How to Copy a CD or DVD 21 Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW 22 Helpful Tips 22 Power
  • Dell Dimension 5100C | Owner's Manual - Page 4
    Problems Troubleshooting Tips 27 Battery Problems 27 Drive Problems 27 CD and DVD drive problems 28 Hard drive problems 29 E-Mail, Modem, and Internet Problems 29 Error Messages 30 Media Card Reader Problems 31 IEEE 1394 Device Problems 31 Keyboard Problems 32 Lockups and Software Problems
  • Dell Dimension 5100C | Owner's Manual - Page 5
    3 Troubleshooting Tools Diagnostic Lights 43 Dell Diagnostics 46 When to Use the Dell Diagnostics 46 Dell Diagnostics Main Menu 46 Drivers 47 What Is a Driver 47 Reinstalling Drivers 48 Resolving Software and Hardware Incompatibilities 49 Restoring Your Operating System 49 Using Microsoft
  • Dell Dimension 5100C | Owner's Manual - Page 6
    71 Connecting Drive Cables 72 Drive Interface Connectors 72 Power Cable Connector 72 Connecting and Disconnecting Drive Cables 73 Hard Drive 73 Removing a Hard Drive 73 Installing a Hard Drive 75 CD/DVD Drive 76 Removing a CD/DVD Drive 76 Installing a CD/DVD Drive 78 Media Card Reader 79
  • Dell Dimension 5100C | Owner's Manual - Page 7
    Cleaning Your Computer 105 Computer, Keyboard, and Monitor 105 Mouse 105 CDs and DVDs 106 Dell Technical Support Policy (U.S. Only 106 Definition of "Dell-Installed" Software and Peripherals 106 Definition of "Third-Party" Software and Peripherals 107 FCC Notices (U.S. Only 107 Class A 107
  • Dell Dimension 5100C | Owner's Manual - Page 8
    8 Contents
  • Dell Dimension 5100C | Owner's Manual - Page 9
    information may ship with your computer. What Are You Looking For? • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find it Here Dell™ Product Information Guide • How to set up my
  • Dell Dimension 5100C | Owner's Manual - Page 10
    status and support history, service contract, online discussions with technical support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates 1 Desktop System Software
  • Dell Dimension 5100C | Owner's Manual - Page 11
    ? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find it Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic
  • Dell Dimension 5100C | Owner's Manual - Page 12
    www.dell.com | support.dell.com 12 Finding Information
  • Dell Dimension 5100C | Owner's Manual - Page 13
    information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with
  • Dell Dimension 5100C | Owner's Manual - Page 14
    reader to transfer data directly to your computer. The media card reader supports the following memory types: • xD-Picture Card • SmartMedia (SMC) • CompactFlash Type I and II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) 14 Setting Up and
  • Dell Dimension 5100C | Owner's Manual - Page 15
    encounter resistance, do not force the media or card. Check the card orientation and try again. Connecting a TV (Optional) NOTE: To connect a TV to your computer, you must have a video card that has TV-out functionality, and purchase an S-video cable, which is available at most consumer electronics
  • Dell Dimension 5100C | Owner's Manual - Page 16
    button, click Help and Support, click User and system guides, click Device guides, and then click the guide for your graphics card). Setting Up a Home and Office Network Connecting to a Network Adapter NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the
  • Dell Dimension 5100C | Owner's Manual - Page 17
    method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later operating systems. 4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on the screen
  • Dell Dimension 5100C | Owner's Manual - Page 18
    your ISP to check the service status, or try connecting again later. Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs
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    4 Press the eject button or gently push in the tray. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. Setting Up and Using Your Computer 19
  • Dell Dimension 5100C | Owner's Manual - Page 20
    www.dell.com | support.dell.com A CD player includes the following basic buttons: Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. A DVD player includes the following basic buttons: Stop. Play.
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    DVD+RW, DVD+R, or DVD/CD-RW combo drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer
  • Dell Dimension 5100C | Owner's Manual - Page 22
    www.dell.com | support.dell.com Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not
  • Dell Dimension 5100C | Owner's Manual - Page 23
    and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer. When the computer exits from a power conservation mode, the Windows desktop is restored to the state it was in before it entered
  • Dell Dimension 5100C | Owner's Manual - Page 24
    www.dell.com | support.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer. When the computer exits from hibernate mode, the desktop is restored to the state it was in before it entered
  • Dell Dimension 5100C | Owner's Manual - Page 25
    , press any key on the keyboard or click the mouse. To avoid this problem, always set the monitor to time-out before the hard drive. Advanced Tab The Advanced tab allows you to: • Place the power options icon in the Windows taskbar for quick access. • Set the computer to prompt you for your
  • Dell Dimension 5100C | Owner's Manual - Page 26
    not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software. To determine if your computer is using Hyper-Threading technology: 1 Click the Start button
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    in this section, follow the safety instructions located in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan
  • Dell Dimension 5100C | Owner's Manual - Page 28
    www.dell.com | support.dell.com TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. NOTE: This system supports an optional USB floppy drive. C L E A N T H E D R I V E O R
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    Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE:
  • Dell Dimension 5100C | Owner's Manual - Page 30
    www.dell.com | support.dell.com VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control service provider. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide
  • Dell Dimension 5100C | Owner's Manual - Page 31
    your computer to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S YS T E M N O T F O U N D - Contact Dell (see page 108). Media Card Reader Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
  • Dell Dimension 5100C | Owner's Manual - Page 32
    1394 device. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Reconnect the keyboard cable as
  • Dell Dimension 5100C | Owner's Manual - Page 33
    Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then
  • Dell Dimension 5100C | Owner's Manual - Page 34
    TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. IF YOU
  • Dell Dimension 5100C | Owner's Manual - Page 35
    memory. For more information about the type of memory supported by your computer, see "Memory" on page 93. • Run the Dell Diagnostics (see page 46). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide
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    C O M P U T E R I S N O T R E S P O N D I N G - See "Diagnostic Lights" on page 43. I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N - The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. 36 Solving Problems
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    the memory modules (see page 64). • Remove and then reinstall any cards (see page 66). • Remove and then reinstall the graphics card, if applicable (see page 67). I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - The computer is receiving electrical power, but an internal power problem
  • Dell Dimension 5100C | Owner's Manual - Page 38
    , follow the safety instructions located in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information
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    E R - See the scanner documentation for instructions. Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the
  • Dell Dimension 5100C | Owner's Manual - Page 40
    and that the sound is not muted. Video and Monitor Problems NOTE: See the monitor documentation for troubleshooting procedures. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the screen is blank CHECK THE
  • Dell Dimension 5100C | Owner's Manual - Page 41
    the monitor documentation for instructions on adjusting the C E S - Fans, fluorescent lights, halogen lamps, and other Control Panel, and then click Appearance and Themes. 2 Click Display and click the Settings tab. 3 Try different settings for Screen resolution and Color quality. Solving Problems
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    www.dell.com | support.dell.com 42 Solving Problems
  • Dell Dimension 5100C | Owner's Manual - Page 43
    section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the back panel (see page 57). When the computer starts normally, the lights flash. After the computer starts, all four
  • Dell Dimension 5100C | Owner's Manual - Page 44
    restart the computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 108). A possible floppy or hard drive failure has Reseat all power and data cables
  • Dell Dimension 5100C | Owner's Manual - Page 45
    card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see page 49). 4 If the problem persists, contact Dell (see page 108). • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive
  • Dell Dimension 5100C | Owner's Manual - Page 46
    www.dell.com | support.dell.com Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving
  • Dell Dimension 5100C | Owner's Manual - Page 47
    encountered, error codes, and the problem description. Describes Dell Diagnostics and restart the computer, close the Main Menu screen. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver
  • Dell Dimension 5100C | Owner's Manual - Page 48
    Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver. Manually Reinstalling Drivers 1 After copying the driver files to your hard drive, click the Start
  • Dell Dimension 5100C | Owner's Manual - Page 49
    an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received
  • Dell Dimension 5100C | Owner's Manual - Page 50
    set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver
  • Dell Dimension 5100C | Owner's Manual - Page 51
    deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top
  • Dell Dimension 5100C | Owner's Manual - Page 52
    www.dell.com | support.dell.com 4 On the next screen, click Confirm. The restore process takes approximately 6-10 minutes to complete. 5 When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 6 When
  • Dell Dimension 5100C | Owner's Manual - Page 53
    Computer" on page 53 and "Before Working Inside Your Computer" on page 53. • You have read the safety information in your Dell™ Product Information Guide. hold the power button for 4 seconds. Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from
  • Dell Dimension 5100C | Owner's Manual - Page 54
    or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not
  • Dell Dimension 5100C | Owner's Manual - Page 55
    of the Computer Front View NOTE: The front-panel door does not close when you are using certain Flash Media or IEEE 1394, USB, or headphone connectors. NOTE: The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. For instructions on
  • Dell Dimension 5100C | Owner's Manual - Page 56
    www.dell.com | support.dell.com 1 CD/DVD drive eject button 2 CD/DVD drive-activity light 3 USB 2.0 connectors (2) 4 IEEE 1394 connector 5 power button 6 power light 7 front-panel door release button 8 microphone connector 9 headphone connector 10 diagnostic lights 11 front-panel door Press this
  • Dell Dimension 5100C | Owner's Manual - Page 57
    computers) Information Guide for more information. 2 power connector Insert the power cable. 3 back panel connectors Plug serial, USB, and other devices into the appropriate connector. 4 card slots Access connectors for any installed PCI and PCI Express cards. Removing and Installing Parts
  • Dell Dimension 5100C | Owner's Manual - Page 58
    www.dell.com | support.dell.com 1 2 3 4 5 6 7 8 13 12 11 10 9 1 link integrity light 2 network adapter connector 3 network activity light 4 modem connector 5 surround sound connector 6 line-in connector • Green - A good connection exists between a 10-Mbps network and the computer. •
  • Dell Dimension 5100C | Owner's Manual - Page 59
    high-speed serial multimedia devices, such as digital video cameras. Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Shut down the computer through the Start menu (see page 53). 2 Ensure
  • Dell Dimension 5100C | Owner's Manual - Page 60
    www.dell.com | support.dell.com NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the surface on which it is resting. 5 Lay your computer on its side with the computer cover facing up. 6 Pull back the cover latch release on the top panel.
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    the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. CD/DVD drive drive release latch power supply and fan hard drive front-panel door power button system board
  • Dell Dimension 5100C | Owner's Manual - Page 62
    USB connectors (2) (USB2) USB connectors (3) (USB2) media card reader connector (F_USB) processor connector (CPU) S/PDIF audio connector (SPDIF) modem connector video connector (VGA) power connector (12V) memory module connectors (2, 4) memory module connectors (1, 3) battery socket (BATTERY) RTC
  • Dell Dimension 5100C | Owner's Manual - Page 63
    You can increase your computer memory by installing memory modules on the system board. Your computer supports DDR2 memory. NOTE: Buffered memory is not supported on this computer. DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology
  • Dell Dimension 5100C | Owner's Manual - Page 64
    . Any address space reserved for these components cannot be used by computer memory. Installing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your
  • Dell Dimension 5100C | Owner's Manual - Page 65
    on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal into the cutouts at each end of the module. Removing and Installing Parts 65
  • Dell Dimension 5100C | Owner's Manual - Page 66
    , check the amount of memory (RAM) listed. Removing Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from
  • Dell Dimension 5100C | Owner's Manual - Page 67
    PCI Express Cards Your computer supports one PCI Express x16 card and one PCI Express x1 card. PCI Express x16 card PCI Express x1 card PCI Express x16 card slot PCI Express x1 card slot If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are
  • Dell Dimension 5100C | Owner's Manual - Page 68
    www.dell.com | support.dell.com 6 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. retention arm tab PCI Express card edge connector securing slot securing tab card connector 7 Prepare the card for installation. See the documentation that
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    within slot bracket caught outside of slot 10 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. • The notch in the top of the card or filler bracket fits around the alignment guide. Removing and Installing Parts 69
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    www.dell.com | support.dell.com 11 Close the card retention door by snapping it into place to secure the card(s). retention arm PCI Express card edge connector card connector NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover
  • Dell Dimension 5100C | Owner's Manual - Page 71
    . Drives Your computer supports a combination of these devices: • One serial ATA drive • One FlexBay drive (optional floppy drive or media card reader) • One CD or DVD drive CD/DVD drive FlexBay for optional floppy drive or media card reader (under CD/DVD drive) hard drive Connect CD/DVD drives
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    damage the controller, the drive, or both. Serial ATA Connector interface cable interface connector Power Cable Connector To connect a drive using the power cable, locate the power input connector on the system board. power input connector power cable connector 72 Removing and Installing Parts
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    -in hole on the other connector. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing
  • Dell Dimension 5100C | Owner's Manual - Page 74
    www.dell.com | support.dell.com 4 Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer. tabs (2) hard drive 5 Disconnect the power and hard-drive cable from the drive. power cable 74 Removing and Installing Parts serial ATA data cable
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    computer. NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the bracket from the old drive by unsnapping it from the drive. Snap the bracket onto the new drive. tabs (2) drive drive bracket 3 Connect the power and hard-drive cables to the drive. power
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    www.dell.com | support.dell.com 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. tabs (2) hard drive 6 Replace the computer cover (page 91). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into
  • Dell Dimension 5100C | Owner's Manual - Page 77
    4 Pull up on the drive release latch and slide the drive towards the back of the computer. Then, lift up to remove the drive from the computer. CD/DVD drive drive release latch 5 Disconnect the power and CD/DVD drive cables from the back of the drive. data cable Removing and Installing Parts 77
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    www.dell.com | support.dell.com Installing a CD/DVD Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select
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    that came with the drive for instructions on installing any software required for drive operation. 8 Enter system setup (see page 97) and select the appropriate Drive option. Verify that your computer works correctly by running the Dell Diagnostics (see page 43). Media Card Reader For information on
  • Dell Dimension 5100C | Owner's Manual - Page 80
    www.dell.com | support.dell.com Removing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 53." 2 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 3 Remove the computer cover (see page 59). 4 Remove the CD/DVD drive (see
  • Dell Dimension 5100C | Owner's Manual - Page 81
    Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 3 Remove the computer cover (see page 59). 4 Remove the media card reader from its packaging and ensure all the screws are included. drive drive bracket screws (4) Removing and Installing Parts 81
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    www.dell.com | support.dell.com 5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Reconnect the data cable on the back of the media card reader to the front-panel connector on the system board. data cable 82 Removing and Installing Parts
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    option. 11 Verify that your computer works correctly by running the Dell Diagnostics (see page 43). Floppy Drive (Optional) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical
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    www.dell.com | support.dell.com floppy drive drive release latch 6 Disconnect the power and data cables from the back of the floppy drive. data cable edge connector cable release tab 84 Removing and Installing Parts data cable
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    NOTE: In the event the replacement or new floppy drive does not have the shoulder screws, use the screws located within the drive panel insert. drive drive bracket screws (4) 1 Follow the procedures in "Before You Begin" on page 53. 2 Lay the computer on its side so that the system board is on the
  • Dell Dimension 5100C | Owner's Manual - Page 86
    .dell.com 5 Attach the power and data cables to the floppy drive. data cable edge connector cable release tab data cable 6 Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 7 Replace the CD/DVD drive (see page 77). 8 Replace the computer
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    Replacing the Modem 1 Follow the procedures in "Before You Begin" on page 53. 2 Remove the computer cover (see page 59). NOTE: For easier access to the modem, it may be necessary to remove the power cable from the power supply. screws (2) modem cable modem pull tab Removing and Installing Parts 87
  • Dell Dimension 5100C | Owner's Manual - Page 88
    www.dell.com | support.dell.com 3 Remove the existing modem: keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 4 Install the new modem: a Align the modem with the screw holes and and connector from the computer. 88 Removing and Installing Parts
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    slot on the back on the computer. b Replace the screw that instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer computer chassis. A coin-cell battery maintains computer information after turning on the computer, replace the battery.
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    www.dell.com | support.dell.com Replacing the Battery NOTE: For information regarding the type of coin-cell battery, see "Power" on page 96. 1 Record all the screens in system setup (see page 97) so that you can restore the correct settings in step 9. 2 Follow the procedures in "Before You Begin"
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    the safety instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives. 2 Ensure that no tools or extra parts are left inside the computer
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    www.dell.com | support.dell.com d Ensure that the cover is seated correctly before moving the computer to the upright position. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 4 Connect your computer and devices to electrical
  • Dell Dimension 5100C | Owner's Manual - Page 93
    Appendix Specifications Processor Processor types Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chip set DMA channels Interrupt levels BIOS chip (NVRAM) NIC Intel® Pentium® 4 5XX processors with
  • Dell Dimension 5100C | Owner's Manual - Page 94
    accessible one slimline 3.5-inch media bay one slimline 5.25-inch drive bay Available devices Serial ATA drive, USB memory devices, CD drive, DVD drive, DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW, and media card reader Internally accessible one bay for 1-inch high hard drive 94 Appendix
  • Dell Dimension 5100C | Owner's Manual - Page 95
    drive Serial ATA Fan PCI Express x1 PCI Express x16 USB MDC Front-panel audio Front panel Power Processor power IEEE 1394 9-pin, 16550C-compatible connector one 6-pin powered back-panel connector (not present on certain computers) one 6-pin powered front-panel connector (with optional media card
  • Dell Dimension 5100C | Owner's Manual - Page 96
    the safety instructions fixed-voltage power supply - 110 V at 50/60 Hz in the Product Information Guide for important voltage setting information.) manual selection and auto-sensing power supplies - 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers Backup
  • Dell Dimension 5100C | Owner's Manual - Page 97
    system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Appendix 97
  • Dell Dimension 5100C | Owner's Manual - Page 98
    computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer of your computer, including installed hardware, power conservation, and
  • Dell Dimension 5100C | Owner's Manual - Page 99
    such as the computer name, the BIOS version number and date, system tags, and other system-specific information. CPU Info Identifies whether the computer's processor supports Hyper-Threading and lists the processor bus speed, processor ID, clock speed, and L2 cache. Memory Info Indicates amount
  • Dell Dimension 5100C | Owner's Manual - Page 100
    www.dell.com | support.dell.com Video Primary Video Video Memory Size Performance HyperThreading SpeedStep HDD Acoustic Mode Security DEP (Execute Disable) Unlock Setup Admin Password This setting specifies which video controller is primary when two video controllers are present on the computer.
  • Dell Dimension 5100C | Owner's Manual - Page 101
    are S1, a suspend state where the computer is running in a lowpower mode, and S3, a standby state where the power is reduced or turned off for most components, however, system memory remains active. This setting restores the computer's factory-installed default settings. Displays the system event
  • Dell Dimension 5100C | Owner's Manual - Page 102
    hard drive. If no operating system is on the drive, the computer generates an error message. • CD Drive - The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer generates an error message. • USB Flash Device - Insert the memory
  • Dell Dimension 5100C | Owner's Manual - Page 103
    to restore it. instructions located in the Product Information Guide . 1 Follow the procedures in "Before You Begin" on page 53. 2 Locate the 3-pin password jumper (PSWD) on the system board, and attach the jumper plug to pins 1 and 2 to clear the password. NOTE: When you receive your computer
  • Dell Dimension 5100C | Owner's Manual - Page 104
    www.dell.com | support.dell.com 3 Replace the computer cover (see page 91). 4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see page 53). 6 Turn off the monitor and disconnect it
  • Dell Dimension 5100C | Owner's Manual - Page 105
    of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not
  • Dell Dimension 5100C | Owner's Manual - Page 106
    warranty and any optional support service contract purchased with the computer. 2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover
  • Dell Dimension 5100C | Owner's Manual - Page 107
    side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the by Dell could void your authority to operate this equipment. This device complies with Part 15 accordance with the manufacturer's instruction manual, may cause interference with radio
  • Dell Dimension 5100C | Owner's Manual - Page 108
    access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country
  • Dell Dimension 5100C | Owner's Manual - Page 109
    : www.dell.com.ar International Access Code: 00 E-mail: [email protected] Country Code: 54 City Code: 11 E-mail for desktop and portable computers: [email protected] E-mail for servers and EMC: [email protected] Customer Care Tech Support Tech Support Services Sales Aruba
  • Dell Dimension 5100C | Owner's Manual - Page 110
    : www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Technical Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service
  • Dell Dimension 5100C | Owner's Manual - Page 111
    Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 Area Codes
  • Dell Dimension 5100C | Owner's Manual - Page 112
    Code Country Code City Code China (Xiamen) Country Code: 86 City Code: 592 Colombia Costa Rica Department Name or Service Area, Website and E-Mail Address Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Technical Support Fax Technical Support (Dimension
  • Dell Dimension 5100C | Owner's Manual - Page 113
    Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support Technical Support Fax Customer Care Customer Care Fax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop
  • Dell Dimension 5100C | Owner's Manual - Page 114
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code:
  • Dell Dimension 5100C | Owner's Manual - Page 115
    Gold Service Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: [email protected] Country Code: 852 Technical Support (Dimension™ and Inspiron™) Technical Support
  • Dell Dimension 5100C | Owner's Manual - Page 116
    International Access Code: 16 Country Code: 353 City Code: 1 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Home and Small Business Division Technical Support Sales Website: support.euro.dell.com E-mail
  • Dell Dimension 5100C | Owner's Manual - Page 117
    Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension
  • Dell Dimension 5100C | Owner's Manual - Page 118
    ) Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Technical Support (PowerEdge and PowerVault) Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers
  • Dell Dimension 5100C | Owner's Manual - Page 119
    Technical Support Sales Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 New Zealand International Access Code: 00 Country Code: 64 Nicaragua General Support General Support Website: support.euro.dell.com
  • Dell Dimension 5100C | Owner's Manual - Page 120
    Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 [email protected] E-mail Support (desktop computers): nor_support@dell
  • Dell Dimension 5100C | Owner's Manual - Page 121
    Support Singapore (Singapore) Technical Support (Dimension and Inspiron) International Access Code: 005 Technical Support (Optiplex, Latitude, and Country Code: 65 Precision) Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales
  • Dell Dimension 5100C | Owner's Manual - Page 122
    Country Code: 886 Technical Support (portable and desktop computers) Technical Support (servers and storage) Corporate Sales Thailand International Access Code: 001 Country Code: 66 Technical Support (Optiplex, Latitude, and Precision) Technical Support (PowerEdge and PowerVault) Customer Service
  • Dell Dimension 5100C | Owner's Manual - Page 123
    : 1344 Uruguay Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-805-8035 General Support toll-free: 1-866-540-3355 Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form
  • Dell Dimension 5100C | Owner's Manual - Page 124
    Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of
  • Dell Dimension 5100C | Owner's Manual - Page 125
    device, 102 C cards installing, 67 PCI Express, 67 removing, 70 slots, 66 types supported, 66 CD/DVD drive problems, 28 CD/DVD-RW drive problems, 28 CDs copying, 21 playing, 18 Check Disk, 29 CMOS settings clearing, 104 computer cleaning, 105 crashes, 32-33 internal parts, 61 restore to previous
  • Dell Dimension 5100C | Owner's Manual - Page 126
    parts before you begin, 53 recommended tools, 53 turning off your computer, 53 K keyboard problems, 32 L labels Microsoft Windows, 10 Service Tag, 10 lights back of computer, 43 diagnostic, 43 M media card reader installing, 81 problems, 31 removing, 80 using, 14 memory 4-GB configurations, 64
  • Dell Dimension 5100C | Owner's Manual - Page 127
    28 CD/DVD-RW drive, 28 computer crashes, 32-33 problems (continued) computer stops responding, 32-33 Dell Diagnostics, 46 diagnostic lights, 43 drives, 27 DVD drive, 28 e-mail, 29 error messages, 30 general, 32 hard drive, 29 IEEE 1394, 31 Internet, 29 keyboard, 32 media card reader, 31 memory, 34
  • Dell Dimension 5100C | Owner's Manual - Page 128
    specifications (continued) connectors, 95 controls and lights, 96 drives, 94 environmental, 97 expansion bus, 94 memory, 93 physical, 97 power, 96 processor, 93 technical, 93 video, 94 standby mode, 23 support contacting Dell, 107-108 policy, 106 system board, 62 System Restore, 49-50 system setup
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www.dell.com | support.dell.com
Dell™ Dimension™ 5100C
Model DHP
*
Not present on certain computers.
front-panel
door (push to
open)
power button
hard-drive light
diagnostic lights
headphone connector
front-panel door (open)
microphone connector
optional floppy drive or
media card reader*
network connector
IEEE 1394 connector
voltage selection switch
USB 2.0 connectors (5)
center/LFE connector
modem connector
CD or DVD drive light
USB 2.0 connectors (2)
IEEE 1394 connector
power connector
integrated video connector
S/PDIF-out connector
microphone connector
PCI Express x16 card slot
PCI Express x1 card slot
line-out connector
line-in connector
surround sound
connector