Dell Dimension 9200 Owner's Manual - Page 74

No sound from headphones, Video and Monitor Problems, The screen is blank - sound driver

Page 74 highlights

D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R - Sound from the speakers is automatically disabled when headphones are connected to the computer's front-panel headphone connector. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R E I N S T A L L T H E S O U N D D R I V E R - See "Reinstalling Drivers" on page 55. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Resolving Software and Hardware Incompatibilities" on page 56. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N - Ensure that the headphone cable is securely inserted into the headphone connector (see "Front View of the Computer" on page 13). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Video and Monitor Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: See the monitor documentation for troubleshooting procedures. The screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the monitor cable is connected as shown on the setup diagram for your computer. • Remove any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor power cables to determine if the power cable is defective. • Check the connectors for bent or broken pins (it is normal for monitor cable connectors to have missing pins). 74 Solving Problems

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74
Solving Problems
No sound from headphones
Video and Monitor Problems
CAUTION:
Before you perform any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
NOTE:
See the monitor documentation for troubleshooting procedures.
The screen is blank
D
ISCONNECT
HEADPHONES
FROM
THE
HEADPHONE
CONNECTOR
Sound from the speakers is
automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
E
LIMINATE
POSSIBLE
INTERFERENCE
Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
R
EINSTALL
THE
SOUND
DRIVER
See "Reinstalling Drivers" on page 55.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See "Resolving Software and Hardware Incompatibilities"
on page 56.
C
HECK
THE
HEADPHONE
CABLE
CONNECTION
Ensure that the headphone cable is securely inserted
into the headphone connector (see "Front View of the Computer" on page 13).
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
C
HECK
THE
MONITOR
CABLE
CONNECTION
Ensure that the monitor cable is connected as shown on the setup diagram for your computer.
Remove any video extension cables and connect the monitor directly to the computer.
Swap the computer and monitor power cables to determine if the power cable is defective.
Check the connectors for bent or broken pins (it is normal for monitor cable connectors to have missing
pins).