Dell External OEMR R210II Owner's Manual

Dell External OEMR R210II Manual

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  • Dell External OEMR R210II | Owner's Manual - Page 1
    Dell PowerEdge R210 II Systems Owner's Manual Regulatory Model E10S Series Regulatory Type E10S002
  • Dell External OEMR R210II | Owner's Manual - Page 2
    A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc.
  • Dell External OEMR R210II | Owner's Manual - Page 3
    System Features During Startup 11 Front-Panel Features and Indicators 12 Back-Panel Features and Indicators 14 Guidelines for Connecting External Devices 15 NIC Indicator Codes 16 Diagnostic Lights 17 System Messages 19 Warning Messages 22 Diagnostics Messages 22 Alert Messages 22
  • Dell External OEMR R210II | Owner's Manual - Page 4
    Main Screen 27 Memory Settings Screen 29 Processor Settings Screen 29 SATA Settings Screen 30 Boot Settings Screen 31 Integrated Devices Screen 31 PCI IRQ Assignments Screen 32 Serial Communication Screen 33 Power Management Screen 34 System Security Screen 35 Exit Screen 37 Entering the
  • Dell External OEMR R210II | Owner's Manual - Page 5
    Front Bezel (Optional 49 Removing the Front Bezel 49 Installing the Front Bezel 49 Opening and Closing the System 50 Opening the System 50 Closing the System 51 Optical Drive (Optional 52 Removing an Optical Drive 52 Installing an Optical Drive 54 Filler Panel 54 Removing a Filler Panel
  • Dell External OEMR R210II | Owner's Manual - Page 6
    Installing the Cooling Shroud 69 System Memory 69 General Memory Module Installation Guidelines 69 Mode-Specific Guidelines 70 Installing Memory Modules 71 Removing Memory Modules 73 Cooling Fans 74 Removing a Cooling Fan 74 Installing a Cooling Fan 75 iDRAC6 Express Card (Optional 76
  • Dell External OEMR R210II | Owner's Manual - Page 7
    Failure 97 Troubleshooting External Connections 97 Troubleshooting the Video Subsystem 98 Troubleshooting a USB Device 98 Troubleshooting a Serial I/O Device 99 Troubleshooting a NIC 99 Troubleshooting a Wet System 100 Troubleshooting a Damaged System 101 Troubleshooting the System
  • Dell External OEMR R210II | Owner's Manual - Page 8
    a Hard Drive 108 Troubleshooting an Expansion Card 109 Troubleshooting the Processor 110 5 Running the System Diagnostics 111 Using Online Diagnostics 111 Embedded System System Board Connectors 116 Disabling a Forgotten Password 118 7 Getting Help 119 Contacting Dell 119 8 Contents
  • Dell External OEMR R210II | Owner's Manual - Page 9
    Index 121 Contents 9
  • Dell External OEMR R210II | Owner's Manual - Page 10
    10 Contents
  • Dell External OEMR R210II | Owner's Manual - Page 11
    25. Enters System Services, which opens the Dell Unified Server Configurator (USC). The Dell USC allows you to access utilities such as embedded system diagnostics. For more information, see the Unified Server Configurator documentation at support.dell.com/manuals. Enters the Boot
  • Dell External OEMR R210II | Owner's Manual - Page 12
    off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button
  • Dell External OEMR R210II | Owner's Manual - Page 13
    operation. Lights amber when the system needs attention due to a problem. The system identification buttons on the front and back panels can be compliant. A slide-out panel for system information including the Express Service Tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address
  • Dell External OEMR R210II | Owner's Manual - Page 14
    connector 6 eSATA 7 USB connectors (2) 8 Ethernet connectors (2) Description Dedicated management port for the optional iDRAC6 Enterprise card. Connects an external SD memory card for the optional iDRAC6 Enterprise card. Connects a PCI Express expansion card. Connects a serial device to the
  • Dell External OEMR R210II | Owner's Manual - Page 15
    system operation. Lights amber when the system needs attention due to a problem. The system identification buttons on the front and back panels can be Connecting External Devices • Turn off power to the system and external devices before attaching a new external device. Turn on any external devices
  • Dell External OEMR R210II | Owner's Manual - Page 16
    NIC Indicator Codes Figure 1-3. NIC Indicator Codes 1 2 1 link indicator 2 activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link
  • Dell External OEMR R210II | Owner's Manual - Page 17
    . See "Getting Help" on page 119. Possible processor failure. See "Troubleshooting the Processor" on page 110. Memory failure. See "Troubleshooting System Memory" on page 104. Possible expansion card See "Troubleshooting an failure. Expansion Card" on page 109. Possible video failure. See
  • Dell External OEMR R210II | Owner's Manual - Page 18
    119. See "Getting Help" on page 119. Other failure. Ensure that the optical drive and hard drives are properly connected. See "Troubleshooting Your System" on page 97 for the appropriate drive installed in your system. If the problem persists, see "Getting Help" on page 119. 18 About Your System
  • Dell External OEMR R210II | Owner's Manual - Page 19
    messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not An invalid system configuration caused a system halt. Run the System Setup program and review the current settings. See "Using the System Setup Program and Boot Manager" on
  • Dell External OEMR R210II | Owner's Manual - Page 20
    Guidelines" on page 69. Use a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting a USB Device" on page 98, "Troubleshooting an Optical Drive" on page 107, and "Troubleshooting a Hard Drive" on page 108. See "Using the System Setup Program and Boot Manager" on
  • Dell External OEMR R210II | Owner's Manual - Page 21
    or improperly installed PCIe card in the specified slot. Reseat the PCIe card in the specified slot number. See "Troubleshooting an Expansion Card" on page 109. If the problem persists, see "Getting Help" on page 119. SATA Portx device not found. SATA port x device autosensing error. There is
  • Dell External OEMR R210II | Owner's Manual - Page 22
    . NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on support.dell.com/manuals. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive
  • Dell External OEMR R210II | Owner's Manual - Page 23
    describes how to install your system into a rack. • The Getting Started Guide provides an overview of system features, setting up your system, and technical with your system. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information
  • Dell External OEMR R210II | Owner's Manual - Page 24
    24 About Your System
  • Dell External OEMR R210II | Owner's Manual - Page 25
    -compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. Using the System Setup Program and Boot Manager 25
  • Dell External OEMR R210II | Owner's Manual - Page 26
    Entering the System Setup Program 1 Turn on or restart your system. 2 Press immediately after you see the following message: = System Setup If your operating system begins to load before you press , allow the system to finish booting, and then restart your system and try again.
  • Dell External OEMR R210II | Owner's Manual - Page 27
    System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option System Time System Date Memory Settings
  • Dell External OEMR R210II | Owner's Manual - Page 28
    Option Processor Settings SATA Settings Boot Settings Integrated Devices PCI IRQ Assignment Serial Communication Power Management System Security Keyboard NumLock (On default) Description Displays information related to the processor (speed, cache size, and so on). See "Processor Settings Screen"
  • Dell External OEMR R210II | Owner's Manual - Page 29
    system boot. Options are Enabled and Disabled. Processor Settings Screen Option 64-bit Core Speed Bus Speed Description Specifies if the processor supports 64-bit extensions. Displays the processor clock speed. Displays the processor bus speed. Using the System Setup Program and Boot Manager 29
  • Dell External OEMR R210II | Owner's Manual - Page 30
    Execute Disable Memory Protection Technology. If set to All, the maximum number of cores in each processor is enabled. If Turbo Boost technology is supported by the processor, Turbo Mode is enabled or disabled. When set to Enabled, the processor can operate in all available power states. SATA
  • Dell External OEMR R210II | Owner's Manual - Page 31
    the boot mode could prevent the system from booting if the operating system was not installed in the same boot mode. If the operating system supports Unified Extensible Firmware Interface (UEFI), you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating
  • Dell External OEMR R210II | Owner's Manual - Page 32
    also be accessed through the system's management controller). PXE support allows the system to boot from the network. Enabled with iSCSI Assignments Screen Option Description Use the and keys to manually select an IRQ for a given device, or select Default to allow the BIOS
  • Dell External OEMR R210II | Owner's Manual - Page 33
    port address for console redirection and the serial device. Specifies whether Serial Device 1, Serial Device 2, or Remote Access Device has access to the external serial connector. NOTE: Only Serial Device 2 can be used for SOL. To use console redirection by SOL, configure the same port address for
  • Dell External OEMR R210II | Owner's Manual - Page 34
    Power Management Screen Option Power Management (OS Control default) CPU Power and Performance Management Fan Power and Performance Management Memory Power and Performance Management Description Options are OS Control, Custom, or Maximum Performance. For all but the Custom setting, the BIOS pre-
  • Dell External OEMR R210II | Owner's Manual - Page 35
    System Security Screen Option TPM Security (Off default) TPM Status TPM Activation TPM Clear System Password (Not Enabled default) Description Sets the reporting of the Trusted Platform Module (TPM) in the system. If Off, the presence of the TPM is not reported to the operating system. If On with
  • Dell External OEMR R210II | Owner's Manual - Page 36
    state. On turns on the system after power is restored. Off allows the system to remain off after power is restored. Determines how the system supports the staggering of power up after the AC power has been restored to the system. Options are: • Immediate-No delay for power up. • Random-A random
  • Dell External OEMR R210II | Owner's Manual - Page 37
    • Saving Changes and Exit • Discarding Changes and Exit • Return to Setup Entering the Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be
  • Dell External OEMR R210II | Owner's Manual - Page 38
    add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services (Dell Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. 38 Using the System Setup Program and Boot Manager
  • Dell External OEMR R210II | Owner's Manual - Page 39
    the order of the boot option list. System Utilities Screen Option System Setup System Services Reset System Description Accesses the System Setup program without rebooting. Restarts the system and accesses the Dell USC, which allows you to run utilities such as system diagnostics. Restarts the
  • Dell External OEMR R210II | Owner's Manual - Page 40
    System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password" on page 118. Your system is shipped without the system password feature enabled. Operate the system only with system password protection. CAUTION: The password features provide a basic level of
  • Dell External OEMR R210II | Owner's Manual - Page 41
    The password assignment is not case-sensitive. Certain key combinations are invalid. To erase a character, press . NOTE: To escape from the field without assigning a system password, press to move to another field, or press prior to completing step 5. 4 Press . 5 To
  • Dell External OEMR R210II | Owner's Manual - Page 42
    Deleting or Changing an Existing System Password 1 Enter the System Setup program and select the System Security. 2 Highlight Setup Password, press to access the setup password window. Press twice to clear the existing setup password. 3 The setting changes to Not Enabled. 4 If you
  • Dell External OEMR R210II | Owner's Manual - Page 43
    can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by Dell USC. The following features of Dell USC are supported on systems with Baseboard Management Controller (BMC): • Installing an operating system • Running
  • Dell External OEMR R210II | Owner's Manual - Page 44
    connection to integrated NIC1. For additional information on using BMC, see the documentation for the BMC and systems management applications at support.dell.com/manuals. Entering the BMC Setup Module 1 Turn on or restart your system. 2 Press when prompted after POST. If your operating
  • Dell External OEMR R210II | Owner's Manual - Page 45
    clear messages from the log. For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications at support.dell.com/manuals. Entering the iDRAC6 Configuration Utility 1 Turn on or restart your system. 2 Press when prompted during POST. If your
  • Dell External OEMR R210II | Owner's Manual - Page 46
    46 Using the System Setup Program and Boot Manager
  • Dell External OEMR R210II | Owner's Manual - Page 47
    3 Installing System Components Recommended Tools • Key to the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap Installing System Components 47
  • Dell External OEMR R210II | Owner's Manual - Page 48
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 49
    Front Bezel (Optional) Removing the Front Bezel 1 Using the system key, unlock the front bezel (if locked). 2 Lift up the release latch next to the keylock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.
  • Dell External OEMR R210II | Owner's Manual - Page 50
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 51
    Figure 3-3. Opening and Closing the System 1 2 1 latch release lock 2 indent Closing the System 1 Align the cover with the left and right edges of the system and offset it slightly towards the back of the system, so that the pins on the inner edge of the cover are aligned with the chassis hooks.
  • Dell External OEMR R210II | Owner's Manual - Page 52
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 53
    Figure 3-4. Removing and Installing the Optical Drive 1 2 3 4 5 1 data cable 3 optical drive 5 release latch 2 power cable 4 metal standoffs with notches (2) Installing System Components 53
  • Dell External OEMR R210II | Owner's Manual - Page 54
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 55
    Removing a Filler Panel 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. 3 If installed, remove the front bezel. See "Removing the Front Bezel" on page 49. 4 Pull the filler panel away from
  • Dell External OEMR R210II | Owner's Manual - Page 56
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 57
    Figure 3-6. Removing and Installing a 3.5-Inch Hard Drive 1 2 3 4 6 5 1 hard-drive carrier 3 hard drive 5 power cable 2 release pin 4 data cable 6 chassis tabs (4) NOTE: If you are not replacing the hard drive, remove the drive from the hard-drive carrier (see "Removing a 3.5-Inch Hard Drive
  • Dell External OEMR R210II | Owner's Manual - Page 58
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 59
    Setup Program" on page 26. 10 Exit the System Setup program and reboot the system. See the documentation that came with the hard drive for instructions on installing any software required for drive operation. 11 Close the system. See "Closing the System" on page 51. 12 Reconnect the system to its
  • Dell External OEMR R210II | Owner's Manual - Page 60
    Drive From a Hard-Drive Carrier 1 2 3 1 hard-drive carrier 3 screws (4)* 2 hard drive *Screws are supplied along with the hard drives ordered from Dell. Installing a 3.5-Inch Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier. See Figure 3-7. 2 Align the
  • Dell External OEMR R210II | Owner's Manual - Page 61
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 62
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 63
    -Card Riser The system's expansion-card riser supports an x16 link Generation 2 PCIe expansion card. Removing an Expansion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product
  • Dell External OEMR R210II | Owner's Manual - Page 64
    support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product -card slot 5 expansion-card riser connector 5 2 expansion-card riser 4 riser guide posts (2) 64 Installing System Components
  • Dell External OEMR R210II | Owner's Manual - Page 65
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 66
    NOTE: To avoid interference with other components, the maximum allowable dimensions of the USB key are 24 mm (0.94 in) wide x 79 mm (3.11 in) long x 8.6 mm (0.33 in) high. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the
  • Dell External OEMR R210II | Owner's Manual - Page 67
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 68
    Figure 3-11. Removing and Installing the Cooling Shroud 1 2 3 1 touch points (2) 3 guide slots (2) 4 2 cooling shroud 4 guide screws (2) 68 Installing System Components
  • Dell External OEMR R210II | Owner's Manual - Page 69
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 70
    both single channel and dual channel modes. A minimal single-channel configuration of one 1 GB memory module per processor is also supported in this mode. Table 3-1 shows sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical
  • Dell External OEMR R210II | Owner's Manual - Page 71
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 72
    Figure 3-12. Removing and Installing a Memory Module 1 2 3 1 memory module 3 alignment key 2 memory module socket ejectors (2) 7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module
  • Dell External OEMR R210II | Owner's Manual - Page 73
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 74
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 75
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 76
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 77
    Figure 3-14. Removing and Installing an iDRAC6 Express Card 1 2 3 4 1 iDRAC6 Express card 3 tab 2 plastic standoff tab 4 clip 7 If applicable, reinstall the expansion card. See "Installing an Expansion Card" on page 62. 8 Close the system. See "Closing the System" on page 51. 9 Reconnect the
  • Dell External OEMR R210II | Owner's Manual - Page 78
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 79
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 80
    Figure 3-15. Removing and Installing an iDRAC6 Enterprise Card 2 3 1 4 6 5 1 iDRAC6 Enterprise card 3 VFlash SD card 5 retention standoff tabs (2) 2 VFlash media slot 4 retention standoff posts (2) 6 iDRAC6 Enterprise card connector 7 If applicable, reinstall the expansion card. See "
  • Dell External OEMR R210II | Owner's Manual - Page 81
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 82
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 83
    WARNING: The heat sink and processor are hot to touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to
  • Dell External OEMR R210II | Owner's Manual - Page 84
    Figure 3-16. Removing and Installing the Heat Sink 1 2 1 heat-sink retention screws (4) 2 heat sink 11 Rotate the processor shield upward and out of the way. See Figure 3-17. 12 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor
  • Dell External OEMR R210II | Owner's Manual - Page 85
    Figure 3-17. Removing and Installing a Processor 1 6 1 processor 3 socket key 5 processor shield 2 3 4 5 2 notch in processor 4 ZIF socket 6 socket-release lever Installing System Components 85
  • Dell External OEMR R210II | Owner's Manual - Page 86
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 87
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 88
    5 Remove the screw securing the power supply to the chassis. 6 Slide and lift the power supply to remove it from the chassis. See Figure 3-18. Figure 3-18. Removing and Installing the Power Supply 2 1 6 1 screw 3 24-pin power cable 5 optical drive cable 3 4 5 2 power supply 4 4-pin power cable 6
  • Dell External OEMR R210II | Owner's Manual - Page 89
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 90
    1 system battery 2 metal tab 3 Locate the battery socket. See Figure 6-1. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 4 To remove the battery, push the metal tab away from the battery until the battery pops out
  • Dell External OEMR R210II | Owner's Manual - Page 91
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 92
    Figure 3-20. Removing and Installing the Control Panel 1 6 2 3 4 5 1 control panel cable 3 USB connectors (4) 5 LED display module 2 USB connector cable 4 screws (4) 6 control panel board 92 Installing System Components
  • Dell External OEMR R210II | Owner's Manual - Page 93
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 94
    1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 67. 4 Remove any expansion card. See "Removing an Expansion Card" on
  • Dell External OEMR R210II | Owner's Manual - Page 95
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 96
    CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. 4 Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat. 5 Push the system board toward the back of the
  • Dell External OEMR R210II | Owner's Manual - Page 97
    , or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure If your system halts during startup
  • Dell External OEMR R210II | Owner's Manual - Page 98
    the problem is resolved, replace the faulty keyboard/mouse. 6 If the problem is not resolved, proceed to the next step to begin troubleshooting the for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings. 98 Troubleshooting Your System
  • Dell External OEMR R210II | Owner's Manual - Page 99
    power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page 119. Troubleshooting a Serial I/O Device 1 Turn off the system and any peripheral devices connected to the serial port. 2 Swap
  • Dell External OEMR R210II | Owner's Manual - Page 100
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 101
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 102
    " on page 111. If the tests fail, see "Getting Help" on page 119. Troubleshooting the System Battery NOTE: If the system is turned off for long periods of time (for System Setup program, the problem may be caused by software rather than by a defective battery. 102 Troubleshooting Your System
  • Dell External OEMR R210II | Owner's Manual - Page 103
    authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting Your System 103
  • Dell External OEMR R210II | Owner's Manual - Page 104
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 105
    settings, if needed. If the memory settings match the installed memory but a problem is still indicated, go to step 12. 5 Turn off the system specific memory module as faulty, swap or replace the module. 15 To troubleshoot an unspecified faulty memory module, replace the memory module in the first
  • Dell External OEMR R210II | Owner's Manual - Page 106
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions If the problem is not
  • Dell External OEMR R210II | Owner's Manual - Page 107
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 108
    or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can destroy data stored on the hard
  • Dell External OEMR R210II | Owner's Manual - Page 109
    service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting the System" on page 51. 7 If the problem is not resolved, turn off the system and attached
  • Dell External OEMR R210II | Owner's Manual - Page 110
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell External OEMR R210II | Owner's Manual - Page 111
    or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem. Using Online Diagnostics To assess a system problem, first use the online diagnostics. Online Diagnostics is a suite of diagnostic
  • Dell External OEMR R210II | Owner's Manual - Page 112
    devices are functioning, you can use the embedded system diagnostics to help identify the problem. Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Unified Server Configurator (USC) screen. CAUTION: Use the embedded system diagnostics to test only
  • Dell External OEMR R210II | Owner's Manual - Page 113
    Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices
  • Dell External OEMR R210II | Owner's Manual - Page 114
    • Configuration-Displays basic configuration information about the currently selected device. • Parameters-Displays parameters that you can set for the test. 114 Running the System Diagnostics
  • Dell External OEMR R210II | Owner's Manual - Page 115
    6 Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the system board. System Board Jumpers Figure 6-1 shows the location of the configuration jumpers on the
  • Dell External OEMR R210II | Owner's Manual - Page 116
    System Board Connectors Figure 6-1. System Board Connectors 1 2 3 4 16 15 14 13 5 6 7 8 12 11 10 9 116 Jumpers and Connectors
  • Dell External OEMR R210II | Owner's Manual - Page 117
    Table 6-2. System Board Jumpers and Connectors Item Connector Description 1 3 Memory module slot 3 1 Memory module slot 1 (white release lever) 4 Memory module slot 4 2 Memory module slot 2 (white release lever) 2 CPU Processor 3 IO_RISER1 Expansion-card riser connector 4 iDRAC6
  • Dell External OEMR R210II | Owner's Manual - Page 118
    password features or disables them and clears any password(s) currently in use. CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions that came with the system. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical
  • Dell External OEMR R210II | Owner's Manual - Page 119
    provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Click your country/region at
  • Dell External OEMR R210II | Owner's Manual - Page 120
    120 Getting Help
  • Dell External OEMR R210II | Owner's Manual - Page 121
    , 14 battery (system) replacing, 89 bezel, 49 BMC configuring, 44 C cabling optical drive, 52 CD drive troubleshooting, 107 CD/DVD drive See optical drive. chassis intrusion switch, 48 contacting Dell, 119 control panel assembly installing, 93 removing, 91 cooling fan replacing, 75 cooling fans, 74
  • Dell External OEMR R210II | Owner's Manual - Page 122
    guidelines connecting external devices, 15 expansion card installation, 61 memory installation, 69 expansion-card riser, 65 hard drive, 58 memory modules, 71 optical drive, 52 processor, 86 system board, 93 J jumpers (system board), 115 H hard drive installing, 58 troubleshooting, 108 hard drives
  • Dell External OEMR R210II | Owner's Manual - Page 123
    features, 11 power supply removing, 87 replacing, 89 troubleshooting, 103 processor removing, 82, 86 See processor. troubleshooting, 110 upgrades, 82 R removing bezel, 49 slots. startup accessing system features, 11 support contacting Dell, 119 system closing, 51 opening, 50 system board Index 123
  • Dell External OEMR R210II | Owner's Manual - Page 124
    , 33 system security options, 35 system setup screens main, 27 T telephone numbers, 119 TPM security, 35 troubleshooting, 106 CD drive, 107 cooling fan, 103 damaged system, 101 expansion card, 109 external connections, 97 hard drive, 108 internal USB key, 106 keyboard, 98 memory, 104 NIC, 99 power
  • Dell External OEMR R210II | Owner's Manual - Page 125
    W warning messages, 22 wet system troubleshooting, 100 Index 125
  • Dell External OEMR R210II | Owner's Manual - Page 126
    Index 126
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Dell PowerEdge
R210 II Systems
Owner’s Manual
Regulatory Model E10S Series
Regulatory Type E10S002