Dell External OEMR R620 Owners Manual - Page 119

Review System Event Log and Operating System Logs. If the issue persists, see, Message Information

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Error Code Message Information BAT0002 Message LCD Message Details Action The system board battery has failed. The system board battery has failed. Check battery. The system board battery is either missing or bad. See Getting Help. BAT0017 Message The battery has failed. LCD Message The battery has failed. Check battery. Details The battery is either missing, bad, or unable to charge due to thermal issues. Action Check system fans. If the problem persists, see Getting Help. CPU0000 Message CPU has an internal error (IERR). LCD Message CPU has an internal error (IERR). Details System Event Log and Operating System Logs may indicate that the exception is external to the processor. Action Review System Event Log and Operating System Logs. If the issue persists, see Getting Help. CPU0001 Message CPU has a thermal trip (over-temperature) event. LCD Message CPU has a thermal trip. Check CPU heat sink. Details The processor temperature increased beyond the operational range. Action Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help. CPU0005 Message LCD Message Details Action CPU configuration is unsupported. CPU configuration is unsupported. Check CPU or BIOS revision. System is unable to boot or may run in a degraded state. Review the technical specifications for supported processor types. CPU0010 Message Details Action CPU is throttled. The CPU is throttled due to thermal or power conditions. Review system logs for power or thermal exceptions. CPU0023 Message LCD Message Action CPU is absent. CPU is absent. Check CPU. Verify processor installation. If present, re-seat the processor. 119

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Error Code
Message Information
BAT0002
Message
The system board battery has failed.
LCD Message
The system board battery has failed. Check battery.
Details
The system board battery is either missing or bad.
Action
See
Getting Help
.
BAT0017
Message
The <
name
> battery has failed.
LCD Message
The <
name
> battery has failed. Check battery.
Details
The <
name
> battery is either missing, bad, or unable to charge due to thermal issues.
Action
Check system fans. If the problem persists, see
Getting Help
.
CPU0000
Message
CPU <
number
> has an internal error (IERR).
LCD Message
CPU <
number
> has an internal error (IERR).
Details
System Event Log and Operating System Logs may indicate that the exception is
external to the processor.
Action
Review System Event Log and Operating System Logs. If the issue persists, see
Getting
Help
.
CPU0001
Message
CPU <
number
> has a thermal trip (over-temperature) event.
LCD Message
CPU <
number
> has a thermal trip. Check CPU heat sink.
Details
The processor temperature increased beyond the operational range.
Action
Review the logs for fan failures. If no fan failures are detected, check inlet temperature
(if available) and reinstall processor heat sink. If the problem persists, see
Getting Help
.
CPU0005
Message
CPU <
number
> configuration is unsupported.
LCD Message
CPU <
number
> configuration is unsupported. Check CPU or BIOS revision.
Details
System is unable to boot or may run in a degraded state.
Action
Review the technical specifications for supported processor types.
CPU0010
Message
CPU <
number
> is throttled.
Details
The CPU is throttled due to thermal or power conditions.
Action
Review system logs for power or thermal exceptions.
CPU0023
Message
CPU <
number
> is absent.
LCD Message
CPU <
number
> is absent. Check CPU.
Action
Verify processor installation.
If present, re-seat the processor.
119