Dell Inspiron 13 5368 2-in-1 Service Manual

Dell Inspiron 13 5368 2-in-1 Manual

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Dell Inspiron 13 5368 2-in-1 manual content summary:

  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 1
    Inspiron 13 5000 Series 2-in-1 Service Manual Computer Model: Inspiron 13-5368 Regulatory Model: P69G Regulatory Type: P69G001
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 2
    potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 3
    Contents Before working inside your computer 12 Before you begin 12 Safety instructions 12 Recommended tools 13 After working inside your computer 15 Removing the base cover 16 Procedure...16 Replacing the base cover 19 Procedure...19 Removing the battery 20 Prerequisites...
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 4
    Removing the hard drive 29 Prerequisites...29 Procedure...29 Replacing the hard drive 32 Procedure...32 Post-requisites 32 Removing the coin-cell battery 33 Prerequisites...33 Procedure...33 Replacing the coin-cell battery 35 Procedure...35 Post-requisites 35 Removing the wireless card 36
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 5
    Removing the speakers 43 Prerequisites...43 Procedure...43 Replacing the speakers 45 Procedure...45 Post-requisites 45 Removing the fan 46 Prerequisites...46 Procedure...46 Replacing the fan 48 Procedure...48 Post-requisites 48 Removing the heat sink 49 Prerequisites...49 Procedure...49
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 6
    Removing the status-light board 55 Prerequisites...55 Procedure...55 Replacing the status-light board 58 Procedure...58 Post-requisites 58 Removing the touch pad 59 Prerequisites...59 Procedure...59 Replacing the touch pad 63 Procedure...63 Post-requisites 63 Removing the I/O board 64
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 7
    74 Removing the system board 75 Prerequisites...75 Procedure...75 Replacing the system board 79 Procedure...79 Post-requisites 79 Entering the Service Tag in the BIOS setup program 80 Removing the palm rest and keyboard assembly 81 Prerequisites...81 Procedure...81 Replacing the palm
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 8
    Removing the display back-cover and antenna assembly 88 Prerequisites...88 Procedure...88 Replacing the display back-cover and antenna assembly 90 Procedure...90 Post-requisites 90 Removing the camera 91 Prerequisites...91 Procedure...91 Replacing the camera 93 Procedure...93 Post-requisites
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 9
    101 Changing the audio settings 102 Camera...102 Identifying the webcam in device manager 102 Starting the camera application 102 Getting the Dell Webcam Central 103 Display...104 Adjusting the brightness 104 Changing the screen resolution 104 Rotating the display 105 Cleaning the display
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 10
    Testing memory using ePSA 123 Processors...123 Identifying the processors in Windows 124 Checking the processor usage in the task manager 124 Operating System 125 Service Tag location 125 Device drivers 125 Intel Dynamic Platform and Thermal Framework 125 10
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 11
    Entering the BIOS setup program 131 Boot menu 131 Boot menu enhancements 131 Timing key sequences 131 System diagnostic lights 132 Getting help and contacting Dell 134 Self-help resources 134 Contacting
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 12
    you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer. - Windows 10: Click or tap Start → Power → Shut down. - Windows 8.1: On the Start
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 13
    troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that procedures in this document may require the following tools: • Phillips screwdriver 13
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 14
    • Plastic scribe 14
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 15
    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 16
    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 17
    2 Remove the screws that secure the base cover to the palm-rest assembly. 1 screws (9) 3 palm-rest assembly 2 base cover 17
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 18
    3 Using a plastic scribe, release the tabs that secure the base cover to the palm-rest assembly and remove the base cover off the palm-rest assembly. 1 plastic scribe 3 base cover 2 palm-rest assembly 18
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 19
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the base cover with the palm-rest
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 20
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Disconnect
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 21
    3 Lift the battery off the palm-rest assembly. 1 system board 3 screws (4) 5 battery 2 battery cable 4 palm-rest assembly 4 Press and hold the power button for five seconds to ground the system board. 21
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 22
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the battery
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 23
    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 24
    Procedure 1 Lift the Mylar to access the memory module. 1 memory module 2 Mylar 2 Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 24
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 25
    3 Remove the memory module from the memory-module slot. 1 securing clips (2) 3 memory-module slot 2 memory module 25
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 26
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Lift the Mylar to access the memory-
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 27
    3 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory module 3 notch 5 Mylar Post-requisites 1 Replace the battery. 2 memory-module slot 4 tab
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 28
    2 Replace the base cover. 28
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 29
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 30
    4 Lift the hard-drive assembly, along with its cable, off the palm-rest assembly. 1 tape 3 palm-rest assembly 5 system board 7 pull tab 2 hard-drive assembly 4 screws (2) 6 hard-drive cable 30
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 31
    5 Disconnect the interposer from the hard-drive assembly. 1 interposer 2 hard-drive assembly 6 Remove the screws that secure the hard-drive bracket to the hard drive. 7 Lift the hard-drive bracket off the hard drive. 1 screws (4) 3 hard drive 2 hard-drive bracket 31
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 32
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 33
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 34
    2 Peel the coin-cell battery off the palm-rest assembly. 1 I/O board 3 coin-cell battery 2 coin-cell battery cable 4 palm-rest assembly 34
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 35
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the palm
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 36
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 37
    3 Slide and remove the wireless card from the wireless-card slot. 1 screw 3 wireless-card slot 5 antenna cables (2) 2 wireless-card bracket 4 wireless card 37
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 38
    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid antenna-cable color scheme for the wireless card supported by your computer. Connectors on the wireless
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 39
    5 Replace the screw that secures the wireless card bracket to the wireless card. 1 tab 3 wireless-card slot 5 antenna cables (2) 7 screw Post-requisites 1 Replace the battery. 2 Replace the base cover. 2 notch 4 wireless card 6 wireless card bracket 39
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 40
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 41
    2 Using a plastic scribe, pry the keyboard daughter-board off the palm-rest assembly. 1 keyboard cable 3 touch-pad cable 5 latch 7 plastic scribe 2 palm-rest assembly 4 keyboard daughter-board cable 6 status-light board-cable 8 keyboard daughter-board 41
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 42
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the keyboard daughter board on
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 43
    working inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cable from the routing guides on the palm-rest assembly. 4 Note the position of
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 44
    5 Remove the speakers from the alignment posts and lift the speakers off the palm-rest assembly. 1 system board 3 palm-rest assembly 5 tape (3) 7 speakers (2) 2 speaker cable 4 routing guides 6 alignment posts 8 rubber grommets (5) 44
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 45
    inside your computer, follow the instructions in After working inside your computer. For Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: The the speaker. 3 Route the speaker cable through the routing guides on the palm-rest assembly. 4 Adhere the pieces of
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 46
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 47
    3 Lift the fan off the palm-rest assembly. 1 palm-rest assembly 3 screws (2) 5 system board 2 fan 4 fan cable 47
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 48
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the fan with
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 49
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 50
    2 Lift the heat sink off the system board. 1 heat sink 3 system board 2 captive screws (4) 50
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 51
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 52
    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base power and volume-buttons board-cable from the routing guides on the palm-rest assembly. 4 Remove the screw that
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 53
    5 Lift the power and volume-buttons board off the palm-rest assembly. 1 tape 3 routing guides (2) 5 screw 2 power and volumebuttons board-cable 4 power and volumebuttons board 6 palm-rest assembly 53
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 54
    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw the power and volume-buttons board-cable through the routing guides on the palm-rest assembly. 4 Connect the power and
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 55
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 56
    3 Lift the speaker cable off the status-light board. 1 tape (2) 3 routing guides 2 speaker cable 4 palm-rest assembly 4 Open the latch and disconnect the status-light board-cable from the keyboard daughter-board. 56
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 57
    5 Lift the status-light board off the palm-rest assembly. 1 latch 3 keyboard daughter-board 2 status-light board-cable 4 status-light board 57
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 58
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align and place the status-light board in
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 59
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 60
    2 Open the latches and disconnect the touch-pad cable from the touch pad and the keyboard daughter-board. 1 system board 3 latch 5 keyboard daughter-board 2 keyboard daughter-board cable 4 touch-pad cable 6 palm-rest assembly 3 Peel off the pieces of tape that secure the touch-pad to the palm-
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 61
    5 Lift the touch-pad bracket off the palm-rest assembly. 1 screws (4) 3 touch-pad bracket 2 palm-rest assembly 4 tape (2) 6 Remove the screws that secure the touch pad to the palm-rest assembly. 61
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 62
    7 Lift the touch pad off the palm-rest assembly. 1 screws (4) 3 touch pad 2 palm-rest assembly 62
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 63
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the touch pad on the palm-rest
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 64
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 65
    7 Lift the I/O board off the palm-rest assembly. 1 I/O board 3 I/O-board cable 5 latch 7 coin-cell battery-cable 9 power and volume-buttons board-cable 2 tape 4 screws (2) 6 palm-rest assembly 8 tape 65
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 66
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the I/O board on the palm-rest
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 67
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 68
    2 Open the latches to disconnect the display cable and the touch-screen board-cable from the system board. 1 antenna cables (2) 3 touch-screen board-cable 5 tape (2) 2 display cable 4 latch 3 Turn the computer over and open the display as far as possible. CAUTION: Place the computer on a soft
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 69
    5 Remove the screws that secure the display assembly to the palm-rest assembly. 1 display assembly 3 display hinges (2) 2 screws (4) 4 palm-rest assembly 69
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 70
    6 Lift the display assembly off the palm-rest assembly. 1 display assembly 70
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 71
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 72
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 73
    3 Lift the power-adapter port off the palm-rest assembly. 1 power-adapter port-cable 3 power adapter port 5 palm-rest assembly 2 screw 4 system board 73
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 74
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the power-adapter port into the slot
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 75
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 76
    2 Peel off the tape that secures the I/O-board cable to the system board. 1 I/O-board cable 3 tape (3) 5 system board 2 display cable 4 touch-screen cable 3 Open the latches to disconnect the display cable and the touch-screen board-cable from the system board. 4 Open the latch to disconnect the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 77
    7 Disconnect the hard-drive cable from the system board. 1 display cable 3 tape 5 speaker cable 7 keyboard daughter-board cable 9 I/O-board cable 2 touch-screen cable 4 power adapter port-cable 6 latch 8 hard-drive cable 10 tape 8 Remove the screws that secure the system board to the palm-rest
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 78
    9 Lift the system board off the palm-rest assembly. 1 screw 3 palm-rest assembly 2 system board 78
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 79
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 80
    Replace the fan. 3 Replace the memory modules. 4 Replace the battery. 5 Replace the base cover. Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 81
    your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base I/O board. 12 Remove the power and volume-buttons board. 13 Remove the status-light board. 14 Remove the speakers. 15
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 82
    1 palm rest 82
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 83
    your computer, follow the instructions in After working inside your computer. Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm 11 Replace the keyboard daughter-board. 12 Replace the wireless card. 13 Replace the hard drive. 14 Replace the coin-cell battery.
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 85
    2 Using a plastic scribe, pry the display-panel assembly off the display back-cover and antenna assembly. 1 plastic scribe 3 routing guides 5 hinge covers 3 Turn over the display-panel assembly. 4 Remove the camera. 2 display back-cover 4 display cable 6 display panel 85
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    5 Remove the sensor board. After performing the above steps, we are left with the display panel. 1 display panel 86
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 87
    inside your computer, follow the instructions in After working inside your computer. see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the display . 5 Route the display cable through the routing guides inside the hinge covers. 6 Align the display-panel
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 88
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 89
    1 display back-cover and antenna 2 antenna cables assembly 89
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 90
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 91
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 92
    2 Turn the camera over and peel off the tape to disconnect the camera cable from the camera module. 1 display panel 3 camera module 5 tape 2 plastic scribe 4 camera cable 92
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 93
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the camera cable to the camera module
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 94
    . After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove guides on the display panel. 94
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 95
    5 Lift the display cable off the display panel. 1 tape 3 sensor-board cable 5 latch 2 sensor-board cable tape 4 display cable 6 display panel 95
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 96
    working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Route the display cable through the routing guides on the display panel. 2 Slide the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 97
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 98
    3 Lift the sensor board off the display panel. 1 sensor board 3 tape 5 latch 2 screw 4 sensor-board cable 98
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 99
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the sensor board
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 100
    to www.dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for -tap the BIOS update file icon and follow the instructions on the screen. 100
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 101
    driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click or tap Drivers
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 102
    Changing the audio settings 1 On the taskbar, click or tap the search box, and then type Dell Audio. 2 Click or tap Dell Audio and change the audio settings as required. Camera The Inspiron 13-5368 is shipped with an integrated 0.92 megapixel highspeed camera with a maximum of 1280 X 720 HD
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 103
    is shipped along with your computer, which contains the Dell Webcam Central software. If you do not have the software, you can download it by registering through My Account on the Dell website. NOTE: The Dell Webcam Central is not available for download from the support site or the resource CD. 103
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 104
    Display The Inspiron 13-5368 is shipped with the following display options: • 13.3-inch HD WLED touch with 1366 X 768 resolution • 13.3-inch FHD WLED touch screen with 1920 X 1080 resolution Adjusting the brightness 1 Right-click or touch and hold on your desktop and select Display settings. 2
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 105
    4 Click or tap Apply. Rotating the display 1 Right-click or touch and hold on your desktop. 2 Select Graphics Options → Rotation and select from the following options: - Rotate to 0 Degrees - Rotate to 90 Degrees - Rotate to 180 Degrees - Rotate to 270 Degrees The display can also be rotated using
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 106
    thoroughly before turning it on. HDMI The Inspiron 13-5368 supports HDMI to connect a TV or another HDMI-in enabled device. It provides video and audio output. The HDMI port is located on the left side of your computer. NOTE: Appropriate converters (sold separately) are required to connect standard
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    3 Select one of the following display modes: - PC screen only - Duplicate - Extend - Second screen only NOTE: For more information, see the document that shipped with your display device. 107
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    Inspiron 13-5368 dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer and click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually graphics driver file icon and follow the instructions on the screen to install the driver
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    using cables. You must connect a wireless display adapter to your TV before setting up the wireless display. To check if your TV supports this feature, see the documentation that is shipped with the TV. The following table provides the basic system requirements for a wireless display. Processor
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    dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer and click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually double-tap the application icon and follow the instructions on the screen to install the application.
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    in Inspiron 13-5368. Ports USB 3.0 port USB 3.0 port with PowerShare Location Left side Left side USB 2.0 port Right side NOTE: USB 3.0 needs the driver to be installed before it can detect any USB devices. Downloading the USB 3.0 driver 1 Turn on your computer. 2 Go to www.dell.com/support
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    boot issue: 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS pane. 4 Clear the Enable Boot Support check box to disable it. 5 Save the settings and exit. Wi-Fi The Inspiron 13-5368 is shipped with Wi-Fi 802.11ac
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    Support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually and follow the on-screen instructions to install the driver. Inspiron 13-5368 is shipped with Bluetooth 4.0 and Bluetooth 4.1 (optional). 113
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    Turning on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth. It has to be done through the computer settings. 1 Swipe-in from the right edge of the display, or click or tap the Action Center icon on the task bar to access the Action Center. 2 Click or tap Bluetooth
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    6 Click or tap Yes to confirm the passcodes on both the devices. Removing the Bluetooth device 1 Swipe-in from the right edge of the display, or click or tap the Action Center icon on the task bar to access the Action Center. 2 Right-click or touch and hold Bluetooth, and then click or tap Go to
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    Send files, and then select the file you want to transfer. Hard Drive The following table shows the hard-drive options available in Inspiron 13-5368. Capacity SSD Dimensions M.2 Drive Identifying the hard drive 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click
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    -card reader The Inspiron 13-5368 has one SD-card slot located on the right side of your computer. Browsing a media card 1 Insert the media card with the metal contacts facing down. The card will auto-play and a notification appears on the screen. 2 Follow the instructions on the screen. Downloading
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    Keyboard The Inspiron 13-5368 is shipped with a backlit keyboard. Changing the keyboard language 1 Click or tap Start . 2 Click or tap Settings . 3 Click or tap Time & language → Region & language. 4 Click
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    light/hard-drive activity light System request Open application menu Toggle Fn-key lock End Home Page down Page up Touch pad The Inspiron 13-5368 is shipped with a Precision touch pad. A precision touch pad is a new class of input device that provides high precision pointer input and gesture
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 120
    Center. Swipe for adding new Swipe in from the left desktop edge Click or tap New New desktop to add a new desktop Power adapter The Inspiron 13-5368 is shipped with a 45 W power adapter. 120
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 121
    through the chipset. The Inspiron 13-5368 is shipped with the chipset that is integrated in the 6th generation Intel Core i3/i5/i7 processors. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer
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    complete, navigate to the folder where you saved the chipset driver file. 8 Double-click or double-tap the chipset driver file icon and follow the instructions on the screen to install the driver. Identifying the chipset 1 On the taskbar, click or tap the search box, and then type Device Manager
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    computer. 2 Press F2 when the Dell logo is displayed on the screen to instructions on the screen to complete the ePSA Pre-boot System Assessment (PSA). NOTE: If the operating system logo appears, wait until you see the desktop. Turn off your computer and try again. Processors The Inspiron 13-5368
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    • Intel Pentium Dual Core Identifying the processors in Windows 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager. The Device Manager window is displayed. 3 Expand Processors. Checking the processor usage in the task manager 1 Right-click or
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    Inspiron 13-5368 is shipped with the Windows 10 factory installation. Service Tag location The service tag is a unique alphanumeric identifier that allows Dell service is installed. Install the driver updates from www.dell.com/support. Intel Chipset Software Installation Utility In the Device
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    HD Graphics 520 driver In the Device Manager, check if the video driver is installed. Install the video driver updates from www.dell.com/support. Intel Serial IO Driver In the Device Manager, check if the Intel Serial IO Driver is installed. Install the driver updates from www.dell.com/support. 126
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    127
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    Intel Trusted Execution Engine Interface In the device manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver updates from www.dell.com/support. 128
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    Intel Virtual Button driver Check if the Intel Virtual Button driver is installed by looking at Device Manager under System devices (shown below). Install the driver update from www.dell.com/support. 129
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    Intel Wireless 3165 WiFi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Install the driver updates from www.dell.com/support. 130
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    program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change the user-defined settings in BIOS setup program. Boot menu The Inspiron 13-5368 includes a one-time boot menu. By using this feature, you can change
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 132
    memory or RAM is detected. The following table shows different light patterns, what they indicate, and the suggested solutions. Light pattern 2,1 2,2 2,3 Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Suggested solution Replace the system board. Flash
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    CMOS battery. Reimage the system. Reimage the system. The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer. Camera status light: Indicates whether the camera is in use
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    Enter. Accessing help in Windows 7 Click Start → Help and Support. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and
  • Dell Inspiron 13 5368 2-in-1 | Service Manual - Page 135
    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find
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Inspiron 13
5000 Series 2-in-1
Service Manual
Computer Model: Inspiron 13-5368
Regulatory Model: P69G
Regulatory Type: P69G001