Dell Inspiron 13 5378 2-in-1 Inspiron 13 5000 2-in-1 Service Manual
Dell Inspiron 13 5378 2-in-1 Manual
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Dell Inspiron 13 5378 2-in-1 manual content summary:
- Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 1
Inspiron 13 5000 2-in-1 Service Manual Regulatory Model: P69G Regulatory Type: P69G001 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 3
Contents 1 Before working inside your computer 8 Before you begin ...8 Safety instructions...8 Recommended tools...9 Screw list...9 2 After working inside your computer 11 3 Removing the base cover...12 Procedure...12 4 Replacing the base cover...14 Procedure...14 5 Removing - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 4
Procedure...25 Post-requisites...25 13 Removing the wireless card...26 Prerequisites...26 Procedure...26 14 Replacing the wireless card...27 Procedure...27 Post-requisites...28 15 Removing the keyboard daughter- - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 5
Procedure...40 Post-requisites...40 25 Removing the status-light board 41 Prerequisites...41 Procedure...41 26 Replacing the status-light board 43 Procedure...43 Post-requisites...43 27 Removing the touchpad...44 Prerequisites...44 Procedure...44 28 Replacing the touchpad...46 Procedure...46 Post- - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 6
Procedure...60 Post-requisites...60 Entering the Service Tag in the BIOS setup program...60 37 Removing the display panel...61 Prerequisites...61 Procedure...61 38 Replacing the display panel...63 Procedure...63 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 7
or changing an existing system setup password 86 Clearing CMOS settings...86 Clearing BIOS (System Setup) and System passwords 86 51 Troubleshooting...87 Flashing the BIOS...87 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 87 Running the ePSA Diagnostics...87 System diagnostic lights - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 8
, not by its pins. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 9
disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned. CAUTION: Press and eject any installed card from the media-card reader. NOTE: The color of your computer and certain - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 10
Component Sensor board Secured to Display panel Screw type M2.5x2.5 Quantity 1 Screw image 10 Before working inside your computer - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 11
2 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 12
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. Close the display and - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 13
Figure 2. Base cover a. plastic scribe b. palm-rest assembly c. base cover Removing the base cover 13 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 14
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Procedure 1. Align the base cover - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 15
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites Remove the - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 16
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Align - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 17
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 18
Figure 5. Memory module a. securing clips (2) b. memory module c. memory-module slot 18 Removing the memory modules - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 19
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Lift - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 20
Post-requisites 1. Replace the battery. 2. Replace the base cover. 20 Replacing the memory modules - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 21
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 22
7. pull tab 5. Disconnect the interposer from the hard-drive assembly. Figure 8. Hard drive a. interposer b. hard-drive assembly 6. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 7. Lift the hard-drive bracket off the hard drive. Figure 9. Hard drive a. screws - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 23
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 24
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 25
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Adhere - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 26
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove the base - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 27
working inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post- -cable color scheme for the wireless card supported by your computer. Table 2. Wireless card - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 28
Figure 12. Wireless card 1. tab 3. wireless-card slot 5. antenna cables (2) 7. screw (M2x3.5) Post-requisites 1. Replace the battery. 2. Replace the base cover. 2. notch 4. wireless card 6. wireless card bracket 28 Replacing the wireless card - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 29
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites daughter-board off the palm-rest assembly. Figure 13. Keyboard daughter-board 1. keyboard cable 3. touch- - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 30
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 31
inside your computer, follow the instructions in After working inside your computer. For Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites rest assembly. 3. Remove the speaker cable from the routing guides on the palm-rest assembly. 4. Note the position - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 32
7. speakers (2) 8. rubber grommets (5) 32 Removing the speakers - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 33
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • speaker. 3. Route the speaker cable through the routing guides on the palm-rest assembly. 4. Adhere the pieces - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 34
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 35
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Align - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 36
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: The heat sink may become hot during normal - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 37
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 38
inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • the power and volume-buttons board-cable from the routing guides on the palm-rest assembly. 4. Remove the screw - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 39
5. screw (M2x3.5) 6. palm-rest assembly Removing the power and volume-buttons board 39 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 40
inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • the power and volume-buttons board-cable through the routing guides on the palm-rest assembly. 4. Connect the power and - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 41
inside your computer, follow the instructions in After working inside your computer. For Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites Figure 18. Status-light board 1. tape (2) 3. routing guides 2. speaker cable 4. palm-rest assembly 4. Open the - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 42
1. latch 3. keyboard daughter-board 2. status-light board-cable 4. status-light board 42 Removing the status-light board - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 43
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Align - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 44
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 45
3. latch 5. keyboard daughter-board 4. touchpad cable 6. palm-rest assembly 3. Peel off the pieces of tape that secure the touchpad to the palm-rest assembly. 4. Remove the four screws (M2x2) that secure the touchpad bracket to the palm-rest assembly. 5. Lift the touchpad bracket off the palm-rest - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 46
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Place - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 47
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 48
Figure 22. I/O-board 1. I/O board 3. I/O-board cable 5. latch 7. coin-cell battery-cable 9. power and volume-buttons board-cable 2. tape 4. screws (2) 6. palm-rest assembly 8. tape 48 Removing the I/O board - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 49
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Place - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 50
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 51
5. Remove the four screws (M2.5x2.5) that secure the display assembly to the palm-rest assembly. Figure 24. Display assembly 1. display assembly 3. display hinges (2) 6. Lift the display assembly off the palm-rest assembly. 2. screws (4) 4. palm-rest assembly Figure 25. Display assembly a. - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 52
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure CAUTION: - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 53
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 54
5. palm-rest assembly 54 Removing the power-adapter port - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 55
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Place - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 56
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 57
Figure 27. System board 1. I/O-board cable 3. tape (3) 5. system board 2. display cable 4. touch-screen cable 3. Open the latches to disconnect the display cable and the touch-screen board-cable from the system board. 4. Open the latch to disconnect the I/O-board cable from the system board. 5. - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 58
Figure 28. System board 1. display cable 3. tape 5. speaker cable 7. keyboard daughter-board cable 9. I/O-board cable 2. touch-screen cable 4. power adapter port-cable 6. latch 8. hard-drive cable 10. tape 8. Remove the three screws (M2x2 Big Head) that secure the system board to the palm-rest - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 59
b. system board c. palm-rest assembly Removing the system board 59 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 60
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 61
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure 1. Remove the display cable from the routing guides inside the hinge covers. 2. Using a plastic - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 62
4. Remove the camera. 5. Remove the sensor board. After performing the above steps, we are left with the display panel. Figure 31. Display panel a. display panel 62 Removing the display panel - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 63
inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • assembly. 5. Route the display cable through the routing guides inside the hinge covers. 6. Align the display- - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 64
your computer, follow the instructions in After working inside your computer. Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites the I/O board. 12. Remove the power and volume-buttons board. 13. Remove the status-light board. 14. Remove the speakers. 15. - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 65
Figure 32. Palm rest 1. palm rest Removing the palm-rest and keyboard assembly 65 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 66
your computer, follow the instructions in After working inside your computer. Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure Replace the keyboard daughter-board. 12. Replace the wireless card. 13. Replace the hard drive. 14. Replace the coin-cell battery - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 67
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 68
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure Place - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 69
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 70
5. tape 70 Removing the camera - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 71
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Connect - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 72
working inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure display cable from the routing guides on the display panel. 5. Lift the display cable - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 73
Figure 35. Display cable 1. tape 3. sensor-board cable 5. latch 2. sensor-board cable tape 4. display cable 6. display panel Removing the display cable 73 - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 74
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Route the display cable through the routing guides on the - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 75
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Prerequisites • Procedure Prerequisites 1. Remove - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 76
3. tape 5. latch 4. sensor-board cable 76 Removing the sensor board - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 77
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Topics: • Procedure • Post-requisites Procedure 1. Align - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 78
or double-tap the audio driver file icon and follow the instructions on the screen to install the driver. Downloading the graphics driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click or tap Product Support, enter the Service Tag of your computer and click or tap Submit. NOTE: If - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 79
-click or double-tap the chipset driver file icon and follow the instructions on the screen to install the driver. Downloading the network driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support enter the Service Tag of your computer and click Submit. NOTE: If you do - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 80
boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: • Access System Setup by pressing F2 key • Bring up the one-time boot menu by pressing F12 key. The one-time - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 81
setup program 1. Turn on (or restart) your computer. 2. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 82
Drives Enable or disable various drives on board. SMART Reporting Enable or disable SMART Reporting during system startup. USB Configuration Enable Boot Support Enable or disable booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. 82 System setup - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 83
PTT) visibility to the operating system. Computrace(R) Enable or disable the BIOS module interface of the optional Computrace(R) Service from Absolute Software. CPU XD Support Enable or disable the Execute Disable mode of the Processor. Admin Setup Lockout Enable to prevent users from entering - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 84
States Control Intel TurboBoost HyperThread control Power Management AC Behavior Enable Intel Speed Shift Technology Auto on Time USB Wake Support Advanced Battery Charge Configuration Primary Battery Charge Configuration POST Behavior Adapter Warnings Numlock Enable Fn Lock Options Fastboot Extend - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 85
setup options-Maintenance menu Maintenance Service Tag Display the system's Service Tag. Asset Tag Create Events Display Power events. Table 13. System setup options-SupportAssist System for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 86
battery. 4. Wait for one minute. 5. Connect the coin-cell battery. 6. Replace the battery. 7. Replace the base cover. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to clear the forgotten passwords. For more information, see www - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 87
dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually file icon and follow the instructions on the screen. Enhanced inform you of problems encountered during testing - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 88
Note the error code and contact Dell. System diagnostic lights Power and battery-status light/hard-drive The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer. Camera - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 89
WiFi connectivity issues, a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. 1. Turn off your computer. 2. Turn off the modem. 3. Turn - Dell Inspiron 13 5378 2-in-1 | Inspiron 13 5000 2-in-1 Service Manual - Page 90
services Windows 8.1 and Windows 10 www.dell.com Windows 10 Dell Help & Support app Windows 8.1 Get started app Accessing help in Windows 8, Windows 8.1, and Windows 10 Accessing help in Windows 7 Online help for operating system Troubleshooting information, user manuals, setup instructions
Inspiron 13 5000
2-in-1
Service Manual
Regulatory Model: P69G
Regulatory Type: P69G001