Dell Inspiron 14 N4120 Setup Guide

Dell Inspiron 14 N4120 Manual

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  • Dell Inspiron 14 N4120 | Setup Guide - Page 1
    INSPIRON™ SETUP GUIDE
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    INSPIRON™ SETUP GUIDE Regulatory model: P20G Regulatory type: P20G001
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    how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell n Series computer, of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, Inspiron™, and DellConnect™ are trademarks of Dell Inc
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    (Optional 12 Enable or Disable Wireless (Optional 14 Set Up Wireless Display (Optional 16 Connect to the Internet (Optional 18 Using Your Inspiron Laptop 22 Right View Features 22 Left View Features Removing and Replacing the Battery 50 Software Features 52 Dell DataSafe Online Backup 53
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    Codes 56 Network Problems 57 Power Problems 57 Memory Problems 59 Lockups and Software Problems 59 Using Support Tools 62 Dell Support Center 62 My Dell Downloads 63 Hardware Troubleshooter 64 Dell Diagnostics 64 Restoring Your Operating System 66 System Restore 67 Dell DataSafe Local
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    This section provides information about setting up your Dell Inspiron laptop. Before Setting Up Your Computer When positioning the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing or stacking heavy or sharp objects on
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    Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The
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    Setting Up Your Inspiron Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 7
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    Setting Up Your Inspiron Laptop Press the Power Button 8
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    and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, go to support.dell.com/MyNewDell. Set Up Ubuntu To set up Ubuntu for the first time, follow the instructions on the screen. See the Ubuntu
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    Your Inspiron the system recovery media if changes to the hardware, software, drivers, or other system settings have left the computer in an Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD-R/DVD+R/Blu-ray Disc (optional) NOTE: Dell DataSafe Local Backup does not support
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    Inspiron Laptop To create system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 6). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    Setting Up Your Inspiron Laptop Install the SIM Card (Optional) NOTE: The SIM allows you to connect to the Internet. To access the Internet you must be within the network of your cellular service provider. To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see "Removing and
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    Setting Up Your Inspiron Laptop 1 SIM card slot 2 SIM card 3 battery bay 1 2 3 13
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    Setting Up Your Inspiron Laptop Enable or Disable Wireless (Optional) 14
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    Setting Up Your Inspiron Laptop To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press along with the < > key on the function key row on
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    Up Your Inspiron Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers ship with your computer and must be purchased separately. If your computer supports the wireless display feature, the Intel Wireless Display icon will be available
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    Display window appears. 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for "Intel Wireless Display Connection Manager" from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Setting Up
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    Up Your Inspiron Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting
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    Inspiron (see "Enable or Disable Wireless (Optional)" on page 14). 2. Save and close any open files, and exit Connect to a network. 5. Follow the instructions on the screen to complete the setup. ISP might have a service outage. Contact your ISP to check the service status, or try connecting
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    Setting Up Your Inspiron Laptop To set up your Internet connection: 1. Save and close any open files, and exit any of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. 20
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    Setting Up Your Inspiron Laptop 21
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    INSPIRON Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop. Right View Features 1 234 56 7 22
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    Using Your Inspiron Laptop 1 Optical drive - Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see "Using the Optical Drive" on page 42. 2 Optical
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    Using Your Inspiron Laptop Left View Features 1 24 2 3 4
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    Using Your Inspiron Laptop 1 VGA connector - Connects to a monitor or projector. 2 HDMI connector - Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor, only
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    Using Your Inspiron Laptop 5 26
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    Using Your Inspiron Laptop 5 8-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see "Specifications" on page 86. NOTE: Your computer ships with a plastic blank
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    Using Your Inspiron Laptop Back View Features 12 28 34
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    Using Your Inspiron Laptop 1 Network connector - Connects your computer to a network or broadband device if you are using a wired network. 2 USB 3.0 connector - Provides faster data transmission between your
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    Using Your Inspiron Laptop Front View Features 1 234 30
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    Using Your Inspiron Laptop 1 Power indicator light - Indicates the power states. For more information on the power indicator light, see "Status Lights and light indicates that wireless is enabled. NOTE: To enable or disable wireless, see "Enable or Disable Wireless (Optional)" on page 14". 31
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    Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light AC adapter Battery Indicator light status solid white off solid amber off Computer state(s) on/standby/off/
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    Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status solid white breathing white off Computer state(s) on standby off/hibernate NOTE: For information on power problems, see "Power Problems 4. Under Power Options window, click Dell Battery Meter to open Battery Settings
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    Using Your Inspiron Laptop Computer Base and Keyboard Features 1 2 34 34
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    Using Your Inspiron Laptop 1 Power button and light - Press to turn on or turn to move the cursor, drag or move selected items, and left-click by tapping the surface. The touch pad supports the Scroll, Flick, and Zoom features. For more information, see "Touch Pad Gestures" on page 38. NOTE:
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    Using Your Inspiron Laptop 5 36
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    Using Your Inspiron Laptop 5 Windows Mobility Center button - Press to launch the Windows Mobility Center. Windows Mobility Center provides quick access to your mobile PC settings such as brightness control, volume control, battery status, wireless network and so on. Dell Support Center button
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    Using Your Inspiron Laptop Touch Pad Gestures NOTE: Some of the touch pad gestures may be disabled by default. To change the touch pad gestures settings, click Start →
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    Using Your Inspiron Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch - Allows you to zoom in or
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    Using Your Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the
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    Using Your Inspiron Laptop Play the previous track or chapter Play or pause Play the next track or chapter Decrease the volume level Increase the volume level Mute the sound 41
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    Using Your Inspiron Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive
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    Using Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 optical drive eject button 1 2 3 54 43
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    Using Your Inspiron Laptop Display Features 1 23 4 44
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    Using Your Inspiron Laptop 1 Microphone - Provides high quality sound for video conferencing and voice recording. 2 Camera - Built-in camera for video capture, conferencing, and chat. 3 Camera indicator light -
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    Using Your Inspiron Laptop Removing and Replacing the Top Cover (Optional) WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: the top cover. NOTE: You can purchase additional replaceable top covers at dell.com. 46
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    3 2 1 Using Your Inspiron Laptop 1 back of the computer 2 top cover 3 top cover release button 47
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    Using Your Inspiron Laptop To replace the top cover: NOTE: Ensure that the Dell logo is facing towards the back of the computer while replacing the top cover. 1. Align the top cover to the display back. 2. Slide the top
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    Using Your Inspiron Laptop 49
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    any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers. WARNING
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    Using Your Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latch 2 1 3 51
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    Using Your Inspiron Laptop Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply
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    Using Your Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your
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    Inspiron Laptop Dell Stage The Dell Stage software installed on your computer provides access to your favorite media and multi-touch applications. To launch Dell Stage, click Start → All Programs→ Dell Stage→ Dell Stage. NOTE: Some of the applications on Dell applications available on Dell Stage: •
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    • Dell Web - Provides a preview of up to four of your favorite web pages. Click the web page preview to open it in the web browser. • Video - . Click the web page preview to open it in the web browser. You can also create multiple Web Tiles through the Apps Gallery. Using Your Inspiron Laptop 55
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    cannot solve your problem using the following guidelines, see "Using Support Tools" on page 62 or "Contacting Dell" on page 82. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions. Beep Codes
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    on the computer (see "Enable or Disable Wireless (Optional)" on page 14). • Re-establish your connection to the wireless router (see "Setting Up Check the network cable to ensure it is plugged in and not damaged. Power Problems If the power light is off - The computer is either turned off, in
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    - The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 82). 58 If the power light is breathing white - The computer is in standby mode or the display may not be
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    If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 82). If you experience other
  • Dell Inspiron 14 N4120 | Setup Guide - Page 62
    → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. 60
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    the program is installed and configured properly. Solving Problems -- Verify that the device drivers do not conflict with the program. -- If necessary, uninstall and then reinstall the program. -- Write down any error message that is displayed to help in troubleshooting when contacting Dell. 61
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    INSPIRON Using Support Tools Dell Support Center All the support you need - one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, press the Dell
  • Dell Inspiron 14 N4120 | Setup Guide - Page 65
    service contracts, warranty information, and warranty renewal options. Get Help - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to
  • Dell Inspiron 14 N4120 | Setup Guide - Page 66
    the Hardware Troubleshooter: 1. Click Start → Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Dell Diagnostics If
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    Using Support Tools 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press immediately Enhanced Pre-boot System Assessment, write down the error code(s) and contact Dell (see "Contacting Dell" on page 82). If the Enhanced Pre-boot System Assessment completes successfully
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    INSPIRON Restoring Your Operating System You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating
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    appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. 67
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    any programs or drivers installed after you received your computer. Create backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although
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    on) connected to the computer and remove any newly added internal hardware. NOTE: Do not disconnect the AC adapter. 3. Turn on your computer. 4. When the DELL logo appears, press several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo
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    Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional
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    recovery media: 1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo boot device from the list and press . 4. Follow the instructions on the screen. 71
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    drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available
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    access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select
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    's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 76 for an extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
  • Dell Inspiron 14 N4120 | Setup Guide - Page 77
    the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
  • Dell Inspiron 14 N4120 | Setup Guide - Page 78
    learn about Dell products and services on the following web sites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Dell Support through the
  • Dell Inspiron 14 N4120 | Setup Guide - Page 79
    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
  • Dell Inspiron 14 N4120 | Setup Guide - Page 80
    Before you return the product to Dell, ensure that you back up any CDs and media cards. Dell is not responsible for any your return. 1. Call Dell to obtain a Return call for your region, see "Contacting Dell" on page 82. 2. Include a messages reported by Dell Diagnostics (see "Dell Diagnostics" on
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    responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at
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    Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag and Express Service Code The Service Tag and Express Service Code for your computer can be found on a label
  • Dell Inspiron 14 N4120 | Setup Guide - Page 83
    is available. Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag (bar code on the bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards
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    . Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have
  • Dell Inspiron 14 N4120 | Setup Guide - Page 85
    Getting Help 83
  • Dell Inspiron 14 N4120 | Setup Guide - Page 86
    INSPIRON Finding More Information and Resources If you need to: See: reinstall your operating system "System Recovery Media" on page 71 run a diagnostic program for your computer "Dell Diagnostics" on page 64 reinstall system software "My Dell Service Manual at support.dell.com/manuals NOTE
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    only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your computer and also see dell.com/regulatory_compliance find drivers and downloads; readme files support.dell.com access technical
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    the Detailed System Information section in the Dell Support Center. To launch the Dell Support Center, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. Computer Model Memory Dell Inspiron 14R-N4110/N4120 Computer Information System chipset Mobile Intel 6 Series
  • Dell Inspiron 14 N4120 | Setup Guide - Page 89
    Memory Memory type 1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio Mini-Card HDMI connector one microphone-in connector and one stereo headphones/ speakers connector one full Mini-Card slot (optional) one
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    Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Extended Capacity (SDXC) Secure Digital High Capacity (SDHC) Memory Stick (MS) Memory Stick PRO (MS-PRO) MultiMedia Card (
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    Video Discrete: Video controller Video memory UMA: AMD Radeon HD 6470M AMD Radeon HD 6630M 1 GB DDR3 Video controller Video memory Intel HD Graphics 3000 up to 1.60 GB of shared memory Audio Audio controller Realtek ALC269 HD Speakers 2 x 2 Watt Volume controls software program menus and
  • Dell Inspiron 14 N4120 | Setup Guide - Page 92
    HD WLED TrueLife 309.40 mm (12.18 inches) 173.95 mm (6.85 inches) 355.60 mm (14.00 inches) 1366 x 768 60 Hz Display Operating angle 0° (closed) to 135° Horizontal viewing angle Vertical viewing angle Pixel pitch 40/40 15/30 (H/L) 0.226
  • Dell Inspiron 14 N4120 | Setup Guide - Page 93
    Battery 6-cell "smart" lithium ion: Height Width Depth 22.80 mm (0.90 inches) 214.00 mm (8.43 inches) 57.64 mm (2.27 inches) Weight 0.34 kg (0.75 lb) 9-cell "smart" lithium ion: Height Width Depth 22.80 mm (0.90 inches) 214.00 mm (8.43 inches) 78.76 mm (3.10 inches) Weight 0.52 kg (1.15 lb
  • Dell Inspiron 14 N4120 | Setup Guide - Page 94
    Specifications AC Adapter NOTE: Use only AC adapters specified for use with your computer. See the safety information that shipped with your computer. Input voltage 100-240 VAC Input current (maximum) Input frequency 1.50 A/1.60 A/1.70 A 50-60 Hz Output power 65 W/90 W Output current: 65 W
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    spectrum that simulates user environment): Operating 0.66 GRMS NonOperating 1.30 GRMS Specifications Computer Environment Maximum shock (for operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating - measured with the hard drive in
  • Dell Inspiron 14 N4120 | Setup Guide - Page 96
    INSPIRON Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma
  • Dell Inspiron 14 N4120 | Setup Guide - Page 97
    5 connect(ing) to the Internet 18 Contacting Dell online 82 customer service 75 D DataSafe Local Backup Basic 69 Professional 70 DellConnect 75 Dell Factory Image Restore 72 Dell Support Center 62 Dell Support Web Sites 76 Diagnostic Checklist 81 drivers and downloads 85 DVDs, playing and creating
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    Touch Pad 38 H hard drive activity light 31 hardware problems diagnosing 64 Hardware Troubleshooter 64 HDMI connector 25 help getting assistance and support 74 I Internet connection 18 96 ISP Internet Service Provider 18 M memory problems solving 59 N network connection fixing 57 O Optical Drive
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    more 84 restoring factory image 72 S Service Tag locating 80 setup, before you begin 5 shipping products for return or repair 78 SIM card 12 software features 52 software problems 59 solving problems 56 specifications 86 support e-mail addresses 76 support sites worldwide 76 System Recovery Media
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    Index Program Compatibility Wizard 60 Windows Mobility Center 40 wired network network cable, connecting 7 problems 57 wireless network connecting 14 problems 57 98
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SETUP GUIDE
INSPIRON
™