Dell Inspiron 15 7569 2-in-1 Inspiron 157000 Series 2-in-1 Service Manual
Dell Inspiron 15 7569 2-in-1 Manual
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- Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 1
Inspiron 15 7000 Series 2-in-1 Service Manual Computer Model: Inspiron 15-7569 Regulatory Model: P58F Regulatory Type: P58F001 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 2
use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 3
Contents Before working inside your computer 12 Before you begin 12 Safety instructions 12 Recommended tools 13 After working inside your computer 15 Removing the base cover 16 Procedure...16 Replacing the base cover 18 Procedure...18 Removing - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 4
Removing the solid-state drive 27 Prerequisites...27 Procedure...27 Replacing the solid-state drive 29 Procedure...29 Post-requisites 30 Removing the coin-cell battery 31 Prerequisites...31 Procedure...31 Replacing the coin-cell battery 33 Procedure...33 Post-requisites 33 Removing the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 5
Removing the status-light board 41 Prerequisites...41 Procedure...41 Replacing the status-light board 44 Procedure...44 Post-requisites 44 Removing the touch pad 45 Prerequisites...45 Procedure...46 Replacing the touch pad 50 Procedure...50 Post-requisites 50 Removing the speakers 51 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 6
Removing the heat sink 58 Prerequisites...58 Procedure...58 Replacing the heat sink 60 Procedure...60 Post-requisites 60 Removing the power-adapter port 61 Prerequisites...61 Procedure...61 Replacing the power-adapter port 63 Procedure...63 Post-requisites 63 Removing the power and volume- - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 7
Removing the system board 71 Prerequisites...71 Procedure...71 Replacing the system board 75 Procedure...75 Post-requisites 76 Entering the Service Tag in the BIOS setup program 76 Removing the display assembly 77 Prerequisites...77 Procedure...78 Replacing the display assembly 80 Procedure... - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 8
Removing the display panel 88 Prerequisites...88 Procedure...88 Replacing the display panel 91 Procedure...91 Post-requisites 91 Removing the display cable 92 Prerequisites...92 Procedure...92 Replacing the display cable 95 Procedure...95 Post-requisites 95 Removing the display back-cover and - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 9
Removing the sensor board 102 Prerequisites 102 Procedure...102 Replacing the sensor board 104 Procedure...104 Post-requisites 104 Flashing the BIOS 105 Technology and components 106 Audio...106 Downloading the audio driver 106 Identifying the audio controller 106 Changing the audio settings - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 10
Setting up the wireless display 115 USB...115 Downloading the USB 3.0 driver 116 Enabling or disabling the USB in BIOS setup program 116 Fixing a no-boot issue caused by USB emulation 117 Wi-Fi...117 Turning on or off Wi-Fi 117 Downloading the Wi-Fi driver 117 Configuring the Wi-Fi 118 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 11
ePSA 128 Processors...128 Identifying the processors in Windows 129 Checking the processor usage in the task manager 129 Operating System 130 Service Tag location 130 Device drivers 130 Intel Dynamic Platform and Thermal Framework 130 Intel Chipset Software Installation Utility 130 Intel HD - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 12
you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer. - Windows 10: Click or tap Start → Power → Shut down. - Windows 8.1: On the Start - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 13
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 14
• Plastic scribe 14 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 15
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 16
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 17
3 Using a plastic scribe, pry the base cover off the palm-rest assembly. 1 plastic scribe 3 palm-rest assembly 2 base cover 17 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 18
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 19
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 20
3 Lift the battery along with the battery cable off the palm-rest assembly. 1 battery cable 2 battery 3 palm-rest assembly 4 screws (2) 4 Press and hold the power button for 5 seconds to ground the system board. 20 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 21
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 22
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 23
Procedure 1 Lift the Mylar to access the memory module. 1 Mylar 2 memory module 2 Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 23 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 24
3 Remove the memory module from the memory-module slot. 1 memory-module slot 3 memory module 2 securing clips (2) 24 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 25
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 26
3 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory-module slot 3 notch Post-requisites 1 Replace the battery. 2 Replace the base cover. 2 tab - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 27
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 28
2 Remove the solid-state drive from the solid-state drive slot. 1 palm-rest assembly 3 solid-state drive 2 screw 4 solid-state drive slot 28 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 29
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 30
3 Replace the screw that secures the solid-state drive to the palm-rest assembly. 1 palm-rest assembly 3 notch 5 solid-state drive slot Post-requisites 1 Replace the battery. 2 Replace the base cover. 2 solid-state drive 4 tab 6 screw 30 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 31
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 32
2 Peel the coin-cell battery off the palm-rest assembly. 1 coin-cell battery cable 3 I/O board 2 coin-cell battery 4 palm-rest assembly 32 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 33
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 34
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 35
3 Slide and remove the wireless card from the wireless-card slot. 1 wireless-card bracket 3 antenna cables (2) 5 wireless card 2 screw 4 wireless-card slot 35 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 36
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best following table provides the antenna-cable color scheme for the wireless card supported by your computer. Connectors on the wireless card Main (white triangle) - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 37
5 Replace the screw that secures the wireless-card bracket to the wireless card and the palm-rest assembly. 1 tab 3 wireless card 5 screw 7 wireless-card slot Post-requisites 1 Replace the battery. 2 Replace the base cover. 2 notch 4 antenna cables (2) 6 wireless-card bracket 37 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 38
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 39
2 Using a plastic scribe, gently pry out the keyboard daughter-board from the palm-rest assembly. 1 keyboard cable 3 keyboard-backlight cable 5 latches (5) 7 plastic scribe 2 touch-pad cable 4 keyboard cable 6 status-light board cable 8 keyboard daughter-board 39 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 40
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 41
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 42
3 Note the speaker cable routing and remove the speaker cable from the routing guides on the palm-rest assembly. 1 latch 3 palm-rest assembly 5 tape 2 status-light board cable 4 speaker cable 6 routing guides (3) 4 Peel off the foam that secures the status-light board to the palm-rest assembly. 5 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 43
6 Lift the status-light board along with its cable off the palm-rest assembly. 1 status-light board cable 3 status-light board 2 palm-rest assembly 4 foam 43 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 44
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best cable to the palm-rest assembly. 6 Route the speaker cable through the routing guides on the palm-rest assembly and adhere the tape that secures the speaker cable to - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 45
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 46
Procedure 1 Open the latches, and then disconnect the touch-pad cable from the keyboard daughter-board and the touch pad. 1 latches (2) 3 keyboard daughter-board 2 touch-pad cable 4 touch pad 46 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 47
2 Open the latches, and then disconnect the keyboard cable from the keyboard daughter-board and the system board. 1 latches (2) 2 keyboard cable 3 keyboard daughter-board 3 Remove the screws that secure the touch-pad bracket to the palm-rest assembly. 47 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 48
4 Lift the touch-pad bracket off the palm-rest assembly. 1 screws (3) 2 touch-pad bracket 3 palm-rest assembly 5 Peel off the pieces of tape that secure the touch pad to the palm-rest assembly. 6 Remove the screws that secure the touch pad to the palm-rest assembly. 48 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 49
7 Lift the touch pad off the palm-rest assembly. 1 screws (3) 3 touch pad 2 tape (2) 4 palm-rest assembly 49 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 50
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 51
in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the speaker cable from the system board. 2 Remove the speaker cable from the routing guides on the palm-rest assembly. 51 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 52
3 Peel off the tape that secures the speaker cable to the touch-pad bracket. 1 system board 3 palm-rest assembly 5 tape 2 speaker cable 4 routing guides (3) 4 Using a plastic scribe, pry up the speakers to release the tabs on the speakers from the slots on the palm-rest assembly. 52 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 53
5 Lift the speakers along with its cable off the palm-rest assembly. 1 plastic scribe 3 tabs (8) 2 palm-rest assembly 4 speakers (2) 53 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 54
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best and snap the speakers into place. 2 Route the speaker cable through the routing guides on the palm-rest assembly. 3 Adhere the tape that secures the speaker cable - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 55
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 56
3 Lift the fan along with its cable off the palm-rest assembly. 1 fan cable 3 screws (2) 5 palm-rest assembly 2 system board 4 fan 56 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 57
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 58
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 59
2 Lift the heat sink off the system board. 1 captive screws (4) 3 heat sink 2 system board 59 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 60
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 61
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 62
3 Lift the power-adapter port along with its cable off the palm-rest assembly. 1 screw 3 palm-rest assembly 5 system board 2 power-adapter port 4 power-adapter port cable 62 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 63
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 64
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best board. 4 Remove the power and volume-buttons board cable from the routing guides on the palm-rest assembly. 5 Remove the screw that secures the power and volume - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 65
6 Lift the power and volume-buttons board along with its cable off the palm-rest assembly. 1 coin-cell battery cable 3 I/O board 5 power and volume-buttons board 7 palm-rest assembly 2 power and volumebuttons board cable 4 routing guides 6 screw 65 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 66
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety rest assembly. 3 Route the power and volume-buttons board cable through the routing guides on the palm-rest assembly. 4 Connect the power and volume-buttons board cable - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 67
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 68
3 Disconnect the coin-cell battery cable and the power and volumebuttons board cable from the I/O board. 1 I/O-board cable 3 latch 5 coin-cell battery cable 2 tape 4 I/O board 6 power and volumebuttons board cable 4 Remove the screws that secure the I/O board to the palm-rest assembly. 68 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 69
5 Lift the I/O board off the palm-rest assembly. 1 screws (2) 3 palm-rest assembly 2 I/O board 69 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 70
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 71
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best .com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 72
3 Open the latches and disconnect the display cable and the touch-screen board cable from the system board. 1 fan cable 2 latches (2) 3 display cable 4 touch-screen board cable 5 power-adapter port cable 6 system board 4 Disconnect the speaker cable from the system board. 72 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 73
5 Open the latches and disconnect the keyboard cable and the I/O-board cable from the system board. 1 speaker cable 3 latches (2) 5 I/O-board cable 2 system board 4 keyboard cable 6 Remove the screws that secure the I/O bracket to the system board and the palm-rest assembly. 7 Remove the screws - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 74
8 Lift the system board off the palm-rest assembly. 1 screws (7) 3 system board 2 I/O bracket 4 palm-rest assembly 74 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 75
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best .com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 76
Post-requisites 1 Replace the heat sink. 2 Replace the solid-state drive. 3 Replace the memory module. 4 Replace the battery. 5 Replace the base cover. Entering the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 77
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 78
Procedure 1 Turn the computer over and open the display to 180-degree angle. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display. 1 palm-rest assembly 2 display assembly 2 Place the computer on a flat surface with the display facing down. 3 Remove the screws - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 79
4 Lift the display assembly off the palm-rest assembly. 1 display assembly 3 display hinges (2) 2 screws (2) 4 palm-rest assembly 79 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 80
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 81
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 82
2 Lift the keyboard bracket off the keyboard. 1 screws (16) 2 keyboard bracket 3 palm-rest assembly 3 Open the latches and disconnect the keyboard cable and keyboardbacklight cable from the keyboard daughter-board. 4 Remove the screws that secure the keyboard assembly to the palm-rest assembly. - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 83
5 Lift the keyboard along with its cables off the palm-rest assembly. 1 screws (11) 3 keyboard cable 5 keyboard daughter-board 2 keyboard 4 latch 6 keyboard-backlight cable 83 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 84
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 85
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 86
1 palm rest 86 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 87
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 88
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 89
2 Using a plastic scribe, pry up the display-panel assembly to release the tabs that secure display-panel assembly to the display back-cover and antenna assembly. 1 display-panel assembly 3 hinge covers (2) 5 display back-cover and antenna assembly 3 Remove the camera. 4 Remove the sensor board. 2 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 90
5 Remove the display cable. After performing the preceding steps, we are left with the display panel. 1 display panel 90 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 91
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 92
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 93
. 4 Open the latch and disconnect the display cable from the display panel. 5 Note the display cable routing and remove the display cable from the routing guides on the display-panel assembly. 6 Peel off the tape that secures the display cable from the display-panel assembly. 93 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 94
7 Lift the display cable off the display-panel assembly. 1 tape 3 latch 5 tape 2 display-panel assembly 4 display cable 94 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 95
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best to the display-panel assembly. 2 Route the display cable through the routing guides on the display-panel assembly. 3 Slide the display cable into the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 96
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 97
1 display back-cover and antenna 2 antenna cables assembly 97 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 98
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 99
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 100
3 Turn the camera over and disconnect the display cable from the camera module. 1 camera module 3 display cable 2 plastic scribe 4 display-panel assembly 100 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 101
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 102
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 103
5 Lift the sensor board off the display-panel assembly. 1 tape 3 sensor-board cable 5 sensor board 2 latch 4 screw 6 display-panel assembly 103 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 104
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 105
www.dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your -tap the BIOS update file icon and follow the instructions on the screen. 105 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 106
support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually the audio driver file icon and follow the instructions on the screen. Identifying the audio controller 1 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 107
3 Expand Sound, video and game controllers to view the audio controller. Before installation After installation Changing the audio settings 1 On the taskbar, click or tap the search box, and then type Dell Audio. 2 Click or tap Dell Audio and change the audio settings as required. Camera The - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 108
, you can download it by registering through My Account on the Dell website. NOTE: The Dell Webcam Central is not available for download from the support site or the resource CD. 108 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 109
Display The Inspiron 15-7569 is shipped with the following display options: • 15.6-inch Full HD touch screen with 1920 x 1080 resolution • 15.6-inch Ultra HD touch screen with 3840 x 2160 resolution (Green Technology) Adjusting the brightness 1 Right-click or touch and hold on your desktop and - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 110
4 Click or tap Apply. Rotating the display 1 Right-click or touch and hold on your desktop. 2 Select Graphics Options → Rotation and select from the following options: - Rotate to 0 Degrees - Rotate to 90 Degrees - Rotate to 180 Degrees - Rotate to 270 Degrees The display can also be rotated using - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 111
display in circular motions to remove any dust or dirt particles. 3 Let the display dry thoroughly before turning it on. HDMI The Inspiron 15-7569 supports HDMI used to connect a TV or another HDMIin enabled device. It provides video and audio output. The HDMI port is located on the left side - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 112
3 Select one of the following display modes: - PC screen only - Duplicate - Extend - Second screen only NOTE: For more information, see the document that shipped with your display device. 112 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 113
support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually the graphics driver file icon and follow the instructions on the screen. Identifying the display adapter 1 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 114
using cables. You must connect a wireless display adapter to your TV before setting up the wireless display. To check if your TV supports this feature, see the documentation that is shipped with the TV. The following table provides the basic system requirements for a wireless display. Processor - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 115
support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually double-tap the application icon and follow the instructions on the screen. Setting up the wireless display - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 116
support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually double-tap the driver file icon and follow the instructions on the screen. Enabling or disabling the USB in - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 117
driver 1 Turn on the computer. 2 Go to www.dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click or tap Drivers - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 118
complete, navigate to the folder where you saved the Wi-Fi driver file. 8 Double-click or double-tap the driver file icon and follow the instructions on the screen. Configuring the Wi-Fi 1 Turn on Wi-Fi. For more information, see Turning on or off Wi-Fi. 2 Swipe-in from the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 119
Turning on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth. It has to be done through the computer settings. 1 Swipe-in from the right edge of the display, or click or tap the Action Center icon on the taskbar to access the Action Center. 2 Click or tap Bluetooth to - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 120
6 Click or tap Yes to confirm the passcodes on both the devices. Removing the Bluetooth device 1 Swipe-in from the right edge of the display, or click or tap the Action Center icon on the taskbar to access the Action Center. 2 Right-click or touch and hold Bluetooth, and then click or tap Go to - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 121
2 Right-click or touch and hold Bluetooth, and then click or tap Go to settings. 3 Select your Bluetooth device. 4 Click or tap Send or receive files via Bluetooth. 5 In the Bluetooth File Transfer window, click or tap Send files, and then select the file you want to transfer. Hard drive The - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 122
support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually the card reader driver file icon and follow the instructions on the screen. Browsing a media card 1 Insert - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 123
Keyboard Inspiron 15-7569 is shipped with a backlit keyboard. Changing the keyboard language 1 Click or tap Start . 2 Click or tap Settings . 3 Click or tap Time & language → Region & language. 4 Click or tap Add a language. 5 Choose the language you want to add and select a country for the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 124
Keys Description Decrease brightness Increase brightness Turn off/on wireless Pause/Break Sleep Toggle scroll lock Toggle between power and batterystatus light/hard-drive activity light System request Open application menu Toggle Fn-key lock End Home Page down Page up Touch pad The Inspiron 15- - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 125
Identifying the touch pad 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager. The Device Manager window is displayed. 3 Expand Mice and other pointing devices. Touch pad gestures Gesture Procedure Result Tap to click Tap on the touch pad. - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 126
-7569 is shipped with the chipset that is integrated in the processor. Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 127
complete, navigate to the folder where you saved the chipset driver file. 8 Double-click or double-tap the chipset driver file icon and follow the instructions on the screen. Identifying the chipset 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 128
RAM) slots, which are accessible by removing the base cover. Your computer supports 4 GB, 8 GB, 12 GB, and 16 GB dual-channel DDR4 arrow keys to highlight the Diagnostics menu option and press Enter. 4 Follow the instructions on the screen to complete the ePSA Pre-boot System Assessment (PSA). NOTE: - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 129
Identifying the processors in Windows 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager. The Device Manager window is displayed. 3 Expand Processors. Checking the processor usage in the task manager 1 Right-click or touch and hold on the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 130
factory installation. Service Tag location The service tag is a unique alphanumeric identifier that allows Dell service technicians to Thermal Framework is installed. Install the driver updates from www.dell.com/support. Intel Chipset Software Installation Utility In the Device Manager, check if - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 131
HD Graphics 520 driver In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support. 131 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 132
132 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 133
Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support. 133 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 134
Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. 134 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 135
Intel Wireless 3165 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Install the driver updates from www.dell.com/support. 135 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 136
BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the hard disk, video adapter, keyboard, mouse, and printer. Entering the BIOS setup program 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed on the screen to - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 137
• The F2=Setup prompt appears at the top-right corner of the screen during boot. 137 - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 138
memory or RAM is detected. The following table shows different light patterns, what they indicate, and the suggested solutions. Light pattern 2,1 2,2 2,3 Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Suggested solution Replace the system board. Flash - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 139
LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid Suggested solution problem persists, replace the memory module. Replace the memory module. Replace the memory module. Replace the system board. Replace the LCD. Replace the - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 140
Enter. Accessing help in Windows 7 Click Start → Help and Support. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and - Dell Inspiron 15 7569 2-in-1 | Inspiron 157000 Series 2-in-1 Service Manual - Page 141
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find
Inspiron 15
7000 Series 2-in-1
Service Manual
Computer Model: Inspiron 15-7569
Regulatory Model: P58F
Regulatory Type: P58F001