Dell Inspiron 17 3721 Me and My Dell

Dell Inspiron 17 3721 Manual

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  • Dell Inspiron 17 3721 | Me and My Dell - Page 1
    Me and My Dell © 2013 Dell Inc.
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    . Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; Intel®, Centrino®, Core™, and Atom™ are either trademarks or registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft®, Windows®, and Windows start button logo are either
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    22 Laptop Battery 22 Conserving the Battery Power 22 Coin-Cell Battery 23 Improving the Battery Performance 23 Touchpad 24 About Touchpad 24 Touchpad Gestures 24 Scroll 24 Zoom 26 Rotate 27 Flick 28 My Favorites 28 Desktop 28 Display 29 3D Display 29 Wireless Display 29 Touchscreen
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    Touchscreen Gestures 30 Zoom 30 Dwell 31 Flick 31 Scroll 31 Rotate 32 Keyboard 33 Backlit Keyboard 34 Keyboard Connection Types 35 Locating the Service Tag and Express-Service Code 36 Locating the Label on Your Computer 36 Using Dell's Online System Profiler 36 Storage 36 About Storage
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    Up Your Laptop 55 Setting Up Your Desktop 57 Internet 59 Setting Up a Wired Internet Connection 59 Setting Up a Wireless Internet Connection 60 Display 61 Setting Up Your Display 61 Setting Up 3D Display 62 Setting Up Wireless Display 64 Digital Visual Interface Connector Cables 65 Audio
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    Language 79 Using Numeric Keypad on a Laptop Computer 80 Touchpad 81 Using Your Touchpad 81 Touchpad Gestures 81 Scroll 81 Zoom 83 Rotate 84 Flick 84 My Favorites 84 Desktop 84 Touchscreen 85 Using a Touchscreen Display 85 Using a Touchscreen Display 85 Audio Connectors 89 Types of
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    IEEE 1394 94 Key Features 94 Types of IEEE 1394 Cables 95 Comparing USB and IEEE 1394 96 Network 99 Local Area Network (LAN 99 Wireless Local Area Network (WLAN 100 Wireless Wide Area Network (WWAN 100 Wireless Personal Area Network (WPAN 100 Worldwide Interoperability for Microwave Access
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    Internet Connection 107 Computrace 111 About Computrace 111 Enabling Computrace 112 Getting Help on Computrace 112 My Dell Downloads 113 My Dell Support Center 113 Downloading or Upgrading Dell Support Center 113 PC Checkup Utilities 114 Solution Station 114 Solution Station Offerings 115
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    Your Operating System - Windows 8 123 Dell Backup and Recovery 123 Dell Backup and Recovery - Windows 8 123 Dell Backup and Recovery Basic - Windows 8 124 Dell Backup and Recovery Professional - Windows 8 125 System Recovery Media 126 System Recovery Media - Windows 8 126 Restoring Your
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    PSA 137 Enhanced PSA 138 Invoking ePSA 138 Beep Codes 139 Troubleshooting 140 Display Screen is Difficult to Read 140 Desktop 140 Laptop 141 No Display on the Screen or Screen is Blank 142 Desktop 142 Laptop 143 Keyboard Not Working, Not Detected, or Working Intermittently 143 External
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    150 Flashing the BIOS 150 Getting Help and Contacting Dell 155 Self-Help Options 155 Accessing Windows Help and Support 155 Contacting Dell 156 Before Calling Dell 159 Computer Maintenance 160 Ergonomic Instructions for Desktops 160 Ergonomic Instructions for Laptops 162 Dell and the
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    12  Contents
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    New Features in Windows 8
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    the screen. If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down. If you are using a multi-touch touchpad on with your friends and social networks. Takes you to the Start screen. Devices charm Settings charm Allows you to send files and stream movies
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    to most of the Microsoft services (such as Outlook, SkyDrive, and so on). 3. Logging on without a Microsoft account: You can log on to your computer with out using a Microsoft account. Tap or click Sign in without a Microsoft account and follow the instructions on the screen. To lock your computer
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    a mouse, click and drag the app from the top of the screen to the bottom of the screen and release the app. • If you are using touchscreen, drag the app to the bottom of the screen and release the app. Turning off your computer - Windows 8 To turn off your computer: 1. Swipe from the right edge
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    18  Closing a Windows 8 app
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    About Your Computer
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    the computer it is designed for, and the power cable varies based on the country where the power adapter is shipped. CAUTION: It is recommended to use only the power adapter that shipped with your computer or a Dell-approved replacement power adapter, to avoid damaging your computer. Power Adapter
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    Battery Laptop Battery The following table compares the most commonly used batteries. 3-cell battery Low cost Small in size Low capacity Low weight 6-cell battery Moderate cost Large in size Moderate capacity Moderate weight 9-cell battery High cost Large in size High capacity Heavy NOTE: When
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    how you use your laptop computer. The following activities significantly reduce the operating time of your battery: • Using optical drives. • Using wireless communications devices, ExpressCards, media cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other power
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    and position of your finger(s) to a relative position on the computer screen. Touchpads are available on laptop computers and some high-end keyboards. Touchpad Gestures NOTE: Some of the touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by
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    activate vertical auto scrolling. Tap on the touchpad to stop auto scrolling. Auto Scroll Horizontal - Allows you to scroll left or right on the active window. Move two fingers to your left or right at a fast pace to activate horizontal auto scrolling. Tap on the touchpad to stop auto scrolling
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    in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left. Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom - Allows you to zoom in or out. To zoom in: Move a finger up in the zoom zone
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    . To zoom out: Move two fingers close together to reduce the view of the active window. Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows you to rotate active content in 90° increments using two fingers where one finger is anchored and the
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    Flick Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. My Favorites Allows you to open your favorite applications. Tap three fingers on the touchpad. The applications that are
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    i3-3xx to i7-66xx Intel HD Graphics Intel Centrino 6100/6200/6300 or Intel Centrino Advanced-N + WiMAX 6250 Windows 7 Home Premium, Professional, or Ultimate Latest wireless-card drivers and Intel Wireless Display Connection Manager available at support.dell.com. NOTE: Wireless display may not be
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    , computers, and so on. Commonly used touchscreen technologies are capacitive touch and resistive touch. NOTE: Touchscreen display may not be supported on all computers. Touchscreen Gestures Touchscreen gestures enhance the usability of a touchscreen display by allowing you to perform tasks like
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    a right-click. Press and hold a finger on the touch screen, to open context-sensitive menus. Flick Allows you to flip content forward or backward based on the direction of the flick. Move a finger quickly two fingers in the desired direction to pan scroll the selected object. Display  31
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    scrolling. Scroll Horizontal - Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen. Twist - Allows you to rotate the active content using two fingers. Keeping
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    essentially the same keys. Most keyboards have a number pad, a standard arrangement of numerical and mathematical keys, in addition to the normal numbered keys. Laptop computers have a physical keyboards built into their chassis, but most exclude the number pad to save space. Some small-sized
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    key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers grouped together like those on
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    See the specifications of your computer for more details. Keyboard Connection Types You can connect a keyboard to your computer using a wired or a wireless connection. Wired: The keyboard is connected to the computer using a cable and does not require additional power source, such as batteries. The
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    System Profiler to scan for the Service Tag and Express-Service code. To scan for the Service Tag follow the steps below: -- Go to support.dell.com. -- Click System Configuration. -- Click Find My Service Tag and follow the instructions on the screen. Storage About Storage Devices Storage devices
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    The data stored on internal storage devices is generally stored till you manually delete it. Internal storage devices include hard drives (HDD) and uses solid-state (flash) memory to store data. SSDs contain no moving parts as data is stored in electrical circuits. Compared to HDDs, SSDs are
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    are: Secure Digital (SD)/Secure Digital High Capacity (SDHC) Memory Stick (MS)/Memory Stick Pro (MS Pro) Extreme Digital (xD) Multimedia Card (MMC) Secure Digital Extended Capacity (SDXC) [card with Ultra High Speed (UHS)] 38  Storage
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    ) MultiMedia Card plus (MMC+) Memory Module Memory modules are Printed Circuit Boards (PCB) with Random Access Memory (RAM) chips soldered on them. Memory modules provide RAM needed by your computer. Based on the type of computer they are used in, memory modules are categorized as: • Dual In-line
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    circuit board that forms the central part of computers. All other devices buses. • Flash memory - Contains the system memory or BIOS program. • Power connectors - Provide power to the system board and location of components may vary based on the type of system board and the computer it is designed for
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    1 battery socket 2 PCI-Express x1 connector 3 PCI-Express x16 connector 4 eSATA connector 5 processor 6 processor socket 7 memory-module connector 8 power connector System Board  41
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    Processor Processor is the part of the computer or another electronic device that processes data and instructions to generate a desired output. Processors are mainly classified based on: • Number of processing cores present on the die • Speed or frequency measured in GigaHertz (GHz) or MegaHertz (
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    Processors are specifically designed for mobile devices, laptop computers, desktop computers, servers, and so on. A processor designed for mobile devices consumes less power compared to the ones designed for desktop computers or servers.
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    a component that sends video signals or information to a display device such as a monitor or projector. Video cards -board video card, it is a chip that is part of the system board. Integrated video cards do not disabled. Use the system setup program to manually enable the integrated video card. •
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    TV Tuners You can use TV tuners to watch television on your computer. TV tuners are available for both desktop and laptop computers and are available in various connectivity options such as: • Internal -- PCI-E -- PCI • External -- USB -- PC Card -- ExpressCard TV tuners are mostly standalone,
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    channel speakers to produce 5.1 or 7.1 channel sound, your computer sound card must support 5.1 or 7.1 channel audio. Webcam A webcam is a device that allows you can also be used for video conferencing. The webcam type may vary based on the selections you made while purchasing your computer. You may
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    popular instant messaging services such as Dell Webcam→ Dell Webcam Manager. The Dell Webcam Manager window appears. Enable the Digital Array Microphone in the Dell Webcam Center 1. Click Start → All Programs or Programs. 2. Click Dell Webcam→ Dell Webcam Manager. Dell Webcam Manager window
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    ExpressCards allow you to connect peripheral devices such as memory cards, wired and wireless communications, printers, scanners, microphone, and so on, to your laptop computer. ExpressCards replace PC cards. ExpressCards are installed on externally accessible ExpressCard slots. ExpressCard slot on
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    The following figure shows the size-comparison of PC-cards and ExpressCards: PC Card 54 mm ExpressCard (EC 54) 34 mm ExpressCard (EC 34) Communication Devices An electronic device that can send and receive data on the network is called a communication device. Communication devices are used on
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    a digital telephone line, like Digital Subscriber Line (DSL) or Integrated Services Digital Network (ISDN). Network Interface Controller (NIC) - Also referred to LAN) adapters. They usually connect to networks using an Ethernet cable. NICs can be internal (expansion cards or integrated to the system
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    short distances using radio signals instead of traditional network cabling. WLAN controllers can be internal (expansion cards or integrated to the system board) or external. Wireless Wide Area Network (WWAN) controllers - Allow wireless connectivity through cellular tower technology. A SIM card may
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    52  Communication Devices
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    Setting Up Your Computer
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    Setting Up Your Laptop WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage. 1. Connect
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    2. Press the power button to turn on your laptop. NOTE: The location of the power button and AC adapter connector may vary depending on the your computer model. 56  Setting Up Your Laptop
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    Setting Up Your Desktop 1. Connect the display to the appropriate display connector on your computer (see Setting Up Your Display). 2. Connect the USB keyboard and mouse to the USB connectors. NOTE: Depending on your computer model, USB ports may also be present on the front
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    3. Connect the power cable. 4. Press the power button to turn on your computer. 58  Setting Up Your Desktop
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    and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. NOTE:If you do not know which type of connection to select, click Help me choose or contact your ISP. 5. Follow the instructions on the screen and use the setup information
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    that wireless is enabled on your computer. 2. Click Start , type network in the search box, and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen to complete
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    computer has a discrete graphics card. NOTE: When connecting to a single display, connect the display to ONLY ONE of the connectors on your computer. 2. Use the appropriate cable based on the connectors available on your computer and display. You may need to use an appropriate adapter (DVI-to-VGA
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    to-DVI (HDMI-to-DVI adapter + DVI cable) Display You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables at dell.com. Setting Up 3D Display NOTE: Your TV or computer may not support 3D. To know if your computer supports 3D, see the documentation that shipped
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    appears in the control panel. 5. Change the desktop resolution to match the resolution of the 3D content type: a. In the NVIDIA Control Panel window, click Display to expand the selection, and then click Change resolution. b. For 3D gaming, set the resolution to 720p, 1280x720 and refresh rate to 60
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    To enable wireless display: 1. Double-click the Intel Wireless Display icon Intel Wireless Display window appears. on the desktop. The 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for Intel Wireless Display Connection Manager from support.dell.com
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    Digital Visual Interface Connector Cables Use the appropriate cable based on the connectors available on your computer and display. See the following table to identify the connectors on your computer and display. Connector on the Connector on computer the display DVI-D DVI-I DVI-D DVI-A VGA
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    6. Connect the other end of the power cable to the display's three-prong power strip or wall outlet. 7. Turn on your computer, and then turn on your display. Audio Setting Up 5.1 Audio 5.1 audio is most effective when the speakers are placed as shown in the following figure: 66  Audio
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    to your computer. 1 Rear audio connector on the 5 computer 2 Center/LFE surround out on 6 the computer 3 Front audio connector on 7 the computer 4 5.1 channel audio cable Center/LFE surround out on the speaker Front audio connector on the speaker Rear audio connector on the speaker Audio  67
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    Setup window appears. 3. Select a speaker configuration under Audio channels: and click Test. You should hear a tone from every speaker. 4. Click Next. 5. Follow the instructions on the screen. If you experience problems with your computer sound, see the knowledge base article 266424 at support.dell
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    the the computer speaker 4 Front audio connector on 9 Side audio connector on the the computer speaker 5 7.1 channel audio cable To set up your speakers: Windows 7 and Windows Vista 1. Click Start → Control Panel→ Hardware and Sound→ Sound. 2. Select Speakers and then click Configure. The
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    instructions on the screen. If you experience problems with your computer sound, see the knowledge base article 266424 at support.dell.com. Setting Up Your Printer You can connect one or more printers to your computer and also add one or more computers to your printer. Adding a Printer 1. In Windows
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    .exe (where x is the drive letter of your optical drive). c. Follow the instructions on the screen. 2. Shut down the computer. 3. Connect one end of the USB cable to the USB wireless adapter. 4. Connect the other end of the USB cable to a USB connector on your computer. 5. Turn on the computer. Your
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    72  Setting Up Your Webcam
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    Using Your Computer
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    depending on how you use your laptop computer. The operating time of your battery significantly reduces if you use: • Optical drives. • Wireless communications devices, ExpressCards, media cards, or USB devices. • High-brightness display settings, 3D screen savers, or other power‑intensive programs
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    be supported on your laptop battery. To enable or disable longevity mode: 1. Right-click the battery icon on the Windows notification area, and then click Dell Extended Battery Life Options. The Battery Meter dialog box is displayed. 2. Click the Longevity mode tab. 3. Click Enable or Disable based
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    enable or disable desktop mode: 1. Right-click the battery icon on the Windows notification area, and then click Dell Extended Battery Life Options. The Battery Meter dialog box is displayed. 2. Click the Desktop mode tab. 3. Click Enable or Disable based on your preference. 4. Click OK. NOTE: When
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    and down-arrow key and up-arrow key with an arrow key with any arrow key Cycles through screen elements in a window or on the desktop. Activates the menu bar in the active program. Copies a selected item. Cuts a selected item. Pastes a selected item. Undoes an
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    Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Windows logo key and Minimizes all open windows. Restores all minimized windows . 3. Under Installed services, click Add. 4. Click the language you want to
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    Using Numeric Keypad on a Laptop Computer 1 Numeric Keypad Your laptop computer may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard • To type a number or symbol, press and hold and press the desired key. • To enable the numeric
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    use the touchpad to move the cursor or selected objects on the computer screen: • To move the cursor, gently slide your finger over the twice. Touchpad Gestures NOTE: Some of the touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by
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    activate vertical auto scrolling. Tap on the touchpad to stop auto scrolling. Auto Scroll Horizontal - Allows you to scroll left or right on the active window. Move two fingers to your left or right at a fast pace to activate horizontal auto scrolling. Tap on the touchpad to stop auto scrolling
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    Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom - Allows you to zoom in or in: Move two fingers apart to enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active
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    Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. My Favorites Allows you to
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    of the active window. • Press and hold a finger on the touch screen to open context-sensitive menus. • Rotate the active content by keeping a finger or thumb in place and moving the other finger in an arched direction to the right or left. Using a Touchscreen Display The touchscreen feature converts
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    86  Touchscreen
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    Ports and Connectors
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    Audio Connectors Audio connectors allow you to connect to amplifiers, speakers, headphones, microphones, sound systems, or TVs for digital audio output. Types of audio connectors Headphone connector - Connect a pair of headphones, powered speaker, or sound system. Microphone connector - Connect a
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    with the 5.1 audio system. NOTE: 5.1 or 7.1 audio may not be supported on all computers. NOTE: On computers with a discrete sound card, connect the USB Connectors Mini-USB - A mini-USB connector is a small cable connector which is used in electronic devices primarily used for data connectivity.
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    run the USB 3.0 ports in USB 2.0 mode temporarily for troubleshooting purposes and also in situations where an OS reinstallation is done sleep state. icon indicates that the USB connector supports PowerShare feature. NOTE: Certain USB devices may battery charge reaches 10%. You can configure this limit using
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    to a display or home-theater system. Mini-DisplayPort is a smaller version of the DisplayPort. Dell provides Mini-DisplayPorts in place of DisplayPorts on the Dell Inspiron Mini series of computers. NOTE: DisplayPorts and Mini-DisplayPorts vary in size. To connect devices that support DisplayPort to
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    an ideal gaming interface • DisplayPort cables can extend up to 15 meters (49.21 feet) without requiring signal boosters • Delivers a bandwidth of up to 10.8 gbps over standard cables • Natively supports fiber optic cables • Blu-ray Disc ready with built-in support for HDCP. With its unique direct
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    ‑analog-digital conversion. • Connectivity - Uses a thin serial cable that, through the use of repeaters, can be extended to 100 meters or more over CAT5, fiber optic, or coaxial cables. • Easy to use - Eliminates the need for special drivers or perform complicated set-ups. • Hot pluggable - Enables
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    daisychaining them together, without the need for hubs or switches. Also supports branching, looping, and other topologies, which reduces cabling complexity. Supports up to 64 devices on a single connection. • Fast - Supports delivery of time-critical data at multiple speeds, currently including 100
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    Comparing USB and IEEE 1394 Feature USB Data transfer rate USB 1.1: 12 Mbps USB 2.0: 480 Mbps Number of devices 127 Plug and play Yes Hot-pluggable Yes Isochronous devices Yes Bus type Yes Network topology Hub IEEE1394 IEEE 1394a: 400 Mbps IEEE 1394b: 800 Mbps 63 Yes Yes Yes Yes Daisy
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    Network
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    Internet You can set up a local area network (LAN) using a broadband modem and network cables, or you can set up a wireless LAN (WLAN) using a wireless router or access point. Network Connections Wizard guides you through the process of setting up a computer network and connecting to other networks
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    cable connected to each computer. In a WLAN, a radio communications device (an access point or wireless router service provider for coverage details. Wireless Personal Area Network (WPAN) WPAN helps interconnect wireless devices centered around your personal workspace. WPAN technology supports
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    an alternative to wired broadband like cable and DSL. It is based on the IEEE 802.16 standard, which is also called Wireless MAN and provides fixed and laptop connectivity without the need for direct line-of-sight with a base station. Mobile wireless broadband support is expected in the near future
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    and Sharing Center→ Set up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5. Follow the instructions on the screen and use the setup information
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    a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. To set up WLAN: Windows 8 1. Set up your wired Internet connection. For more information contact your Internet Service Provider. 2. Swipe from the right edge of the screen (or if you
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    the search box, and then click Network and Sharing Center Set up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen. Setting Up a Wireless Local Area Network The following are general requirements for setting up
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    new connection or network → Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen. Checking Your Wireless or cable/satellite modem connection, contact your Internet Service Provider (ISP) or cellular telephone service for setup instructions.
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    and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5. Follow the instructions on the screen and use the setup information
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    that wireless is enabled on your computer. 2. Click Start , type network in the search box, and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen to complete
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    108  Setting Up a Local Area Network
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    Software and Applications
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    inventory Prevent theft License compliance Remotely delete data Plus Locate stolen computers Track leases Investigate loss Prevent theft Lo/Jack for Laptops For home and home office Protects against theft Locates using hidden software Recovers within 30 days NOTE: Computrace may not be
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    BIOS settings, you will be unable to change this setting in future. This is to prevent from somebody else enabling or disabling this option. NOTE: You will need to install the Computrace software in Windows for the software to protect your computer. Getting Help on Computrace Dell provides
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    to download the software from the Internet when prompted during the installation of My Dell Support Center. Touch or click this tile on the Start screen to launch My Dell Support Center. The My Dell Support Center control panel displays your computer's model number, service tag, express service code
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    of your service contracts, warranty information, and warranty renewal options. -- Get Help - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so on. -- Backup and Recovery - Access system recovery tools that
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    common problems and instructions on connecting your computer to your TV and home networking. The support categories provide flexible pricing and varying degrees of customer involvement in issue resolution. Solution Station Offerings Type Offerings Computer Setup and Support New Computer Setup
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    • Battery information • Icon resizing • Wireless enable/disable Installation Dell QuickSet Utilities come pre-installed on a new Dell computer, and can also be restored using the PC Restore utility or similar application. If neither of these are an option, you can download the software from support
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    view the file, use the NVIDIA 3D Photo Viewer. Show/hide in-game compatibility message Displays the NVIDIA recommended settings for the current game. Increases convergence Moves objects towards you; maximum convergence in your space; also used to place the laser sight. Dell QuickSet  117
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    - You retain control of your computer. The Dell agent views your screen and provides instructions. • Full access to keyboard and mouse - The Dell agent takes control of your computer. Using DellConnect Follow the instructions below to get connected to a Dell agent. 1. Go to DellConnect.com. 2. Click
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    This page is where you enter the code provided by support agent. 7. Enter the code provided by the Dell representative in the field provided and click Go. 8. Download and install the DellConnect applet to run the screen sharing application. 9. After installing the applet, DellConnect checks for user
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    120  DellConnect
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    Restoring Your Operating System
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    • when installing the factory image on a newly installed hard drive Dell Backup and Recovery Dell Backup and Recovery - Windows 8 CAUTION: Using Dell Backup and Recovery permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications
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    time Full system backup and restore to a previously saved point in time Backup and restore based on the file types (mp3, jpg, and so on) Backup data to a local storage device Automated scheduled backups Basic Professional √ Dell Backup and Recovery Basic - Windows 8 Task To launch Dell Backup
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    3. Follow the instructions on the screen. To restore specific files or folders from a Full System Backup 1. Launch Dell Backup and Recovery. 2. Click the Recovery tile, and then select Data Recovery. 3. Click Yes, Continue. 4. Follow the instructions on the screen. To restore specific files or
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    Microsoft Windows desktop; then, shut down your computer and try again. 3. When the boot device list appears, highlight the boot device inserted and press . 4. If prompted, press any key to boot from the boot device. 5. Follow the instructions on the screen to complete the recovery process
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    Dell DataSafe Local Backup System recovery media Dell Factory Image Restore Operating System disc Use as the first solution when System Restore does not resolve your problem a software or device driver, your computer updates Windows system files to support the new software or device. Sometimes
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    and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not
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    programs or drivers installed after you received your computer. Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although
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    Local Backup To restore specific files or folders from a Full System Backup Procedure 1. Launch Dell DataSafe Local Backup. 2. Click UPGRADE NOW! 1. Launch Dell DataSafe Local Backup. 2. Click Backup→ Full System Backup. 3. Follow the instructions on the screen. 1. Launch Dell DataSafe Local Backup
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    DataSafe Local Backup. 2. Click Restore→ Restore specific files or folders from a File & Folder Backup. 3. Follow the instructions on the screen. System Recovery Media About System Recovery Media The system recovery media, created using Dell DataSafe Local Backup, allows you to return your hard
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    Image Restore only if System Restore did not resolve your operating system problem. 1. Turn on the computer. 2. When the DELL logo appears, press few times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until
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    reinstall the device drivers, virus protection restart the computer. 2. When the DELL™ logo appears, press immediately Windows desktop; then, shut down your computer and try again 3. Select the appropriate boot device from the list and press . 4. Follow the instructions on the screen
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    134  Operating System Disc
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    Diagnostics and Troubleshooting
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    problems. Once invoked, the PSA tests devices such as the system board, keyboard, display, memory, hard drive, and so on. NOTE: You computer may not support note the error code(s) and contact Dell. If the PSA completes successfully, the following message appears on your screen: "Do you want to run
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    Enhanced Pre-Boot System Assessment (ePSA) to diagnose various hardware problems. The ePSA tests devices such as the system board, keyboard, display, memory, hard drive, and so on. NOTE:You computer may not support ePSA. The ePSA home screen is divided into three areas: • Device Tree - Appears on
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    the ePSA displays an error message. To stop the assessment and enter the ePSA home screen, click No; to continue to the next test, click Yes; to retest the component that failed, press Retry. -- If you receive error code(s) during the ePSA tests, write down the error code(s) and contact Dell. If
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    NOTE: This beep code is supported for computers with Intel processor only. Display failure Troubleshooting Display Screen is Difficult to Read • Desktop • Laptop Desktop 1. Adjust the resolution of the screen. For more information, see Help and Support. -- Windows 8 Swipe from the right-edge
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    Download and install the latest video drivers from support.dell.com. 3. Run the display built-in self test: a. Turn off your computer. b. Press and hold the and power buttons for 10-15 seconds. c. The display built-in self test begins. d. Follow the instructions on the screen. 4. If the problem
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    , swap the monitor and computer power cables to determine if the power cable is defective. 3. If the computer is receiving power: a. Adjust the display brightness. See the monitor documentation at support.dell.com/manuals. b. Ensure that the monitor video cable is connected to the correct connector
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    , try connecting the keyboard to the PS/2 mouse connector. 9. Connect the keyboard to a different computer, if available. 10. If the keyboard works on another computer or connector, there may be a problem with the computer or connector. Contact Dell for further assistance. Troubleshooting  143
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    Laptop Keyboard 1. Shut down the computer. 2. Restart the computer and test the keyboard. the external devices disconnected, reconnect one device at a time to identify the device that is causing the problem. 5. If a particular key is not working or is stuck, shut down the computer and carefully clean
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    BIOS
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    disk, optical drive, and so on. You can use the BIOS to: • Change the system configuration information after you add, on (or restart) your computer. 2. When the DELL logo is displayed, wait for the F2 prompt to appear and then Windows desktop. Then, shut down your computer and try again. System Setup
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    System Setup Screens The System Setup screen displays the current or changeable configuration information for your computer. Information on the screen is divided into three sections: options list, active options field, and key functions. Menu - Appears on top of the System Setup window and allows
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    connect the USB device to your computer. If booting from a network, connect the network cable to your computer. 2. Turn on (or restart) your computer. 3. Press when F2 = Setup, F12 = Boot Menu appears on the screen. NOTE: If you wait too long and the operating system logo appears, continue to
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    is available or when replacing the system board. To flash the BIOS: 1. Turn on the computer. 2. Go to support.dell.com/support/downloads. 3. Locate the BIOS update file for your computer. NOTE: Locate the Service Tag of your computer. For more information, see the Quick Start Guide that shipped with
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    Complete window appears, click Close. 9. Navigate to the folder where you downloaded the BIOS update file. The file icon appears in the folder and is titled the same as the downloaded BIOS update file. 10. Double-click the BIOS update file icon and follow the instructions that appear on the screen
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    152  Changing the Default Boot Sequence
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    Getting Help and Contacting Dell
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    to troubleshooting wizards, user manuals, technical help blogs, download Dell driver and software updates, and so on. You can access Dell Support through the following websites and e-mail addresses: Dell Support Websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com
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    in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/ContactDell. 2. Select your country or region. 3. Select the appropriate service or support link based on your requirement. 4. Choose the method of contacting Dell that is convenient for you
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    References
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  • Dell Inspiron 17 3721 | Me and My Dell - Page 159
    of Internet connection? Wireless Broadband/Cable/DSL/Dial- up: -- Any recent changes made to the computer software or hardware: -- Any error message, beep codes, or diagnostic codes: -- Description of the problem and any troubleshooting procedures you have performed. Before Calling Dell  159
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    in degraded performance. • Enable Windows and other software updates to correct software bugs and improve computer security. Ergonomic Instructions for Desktops CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may
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    windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support your thighs level. • When sitting, ensure the weight of your legs is on your feet and not on so that you do not have to type for extended periods of time. When you stop typing, try
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    relaxed and flat NOTE: For the latest ergonomic instructions, go to www.dell.com/regulatory_compliance. Ergonomic Instructions for Laptops CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain
  • Dell Inspiron 17 3721 | Me and My Dell - Page 163
    your work activities. Try to organize your work so that you do not have to type for extended periods of time. When you stop typing, try to do things that use both hands. NOTE: For the latest ergonomic instructions, go to www.dell.com/regulatory_compliance. Ergonomic Instructions for Laptops  163
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    to be green. We make this a reality by delivering practical products and services that make an impact on real environmental issues, because at the heart of ' by the Soil Control Lab and currently cradles Dell's netbooks, some phones, and most Inspiron notebooks with more products to come in 2010.
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    , when used for their intended purpose. To see the full details, visit the Regulatory Compliance Web site. Contact Details Dell's compliance to import and export regulations, including product classification. Classification data for Dell manufactured systems is provided within the product-specific
  • Dell Inspiron 17 3721 | Me and My Dell - Page 166
    , and so on. Migrating to Windows 7 From an Earlier Windows Operating System Windows Easy Transfer is a step-by-step guide for transferring files and settings from one computer running Microsoft Windows to another. It helps you choose the data to move to your new computer, such as user accounts
  • Dell Inspiron 17 3721 | Me and My Dell - Page 167
    off your computer. Of all the power-saving states in Windows, hibernation uses the least amount of power. On a laptop, use hibernation when you know that you won't use your laptop for an extended period and won't have an opportunity to charge the battery during that time. Power Management  167
  • Dell Inspiron 17 3721 | Me and My Dell - Page 168
    by default on desktop computers. Configuring the Power Settings To configure the power settings: Windows 8 1. Swipe from the right edge of the screen (or if you are using a mouse, pointing to the upper-right corner of the screen), and then click Settings. 2. Type Power Options in the search box and
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Me and My Dell
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