Dell Inspiron 1764 Setup Guide - Page 55

Starting Dell Diagnostics From the, Drivers and Utilities Disc, Choose An, Option, Choose An Option

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d. Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 68). NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. Using Support Tools 6. When the tests are complete, close the test screen to return to the Choose An Option window. 7. To exit the Dell Diagnostics and to restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 53

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53
Using Support Tools
Press any key to go to the
d.
Choose An
Option
window.
If PSA is not invoked:
Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
hard drive.
Select the test you want to run.
4.
If a problem is encountered during a test,
5.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell”
on page 68).
NOTE:
The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests are complete, close the test
6.
screen to return to the
Choose An Option
window.
To exit the Dell Diagnostics and to restart the
7.
computer, click
Exit
.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
Insert the
1.
Drivers and Utilities
disc.
Shut down and restart the computer.
2.
When the DELL logo appears, press <F12>
immediately.
NOTE:
If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft Windows
desktop, then shut down your computer
and try again.
NOTE:
The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.