Dell Inspiron 17R 5720 Me and My Dell

Dell Inspiron 17R 5720 Manual

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    Me and My Dell © 2013 Dell Inc.
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    of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; by Bluetooth SIG, Inc. and is used by Dell under license; Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs
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    8 app 17 Turning off your computer - Windows 8 17 Power Adapter 21 Battery 22 Laptop Battery 22 Conserving the Battery Power 22 Coin-Cell Battery 23 Improving the Battery Performance 23 28 Desktop 28 Display 29 3D Display 29 Wireless Display 29 Touchscreen Display 30 Contents  3
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    Profiler 36 Storage 36 About Storage Devices 36 Internal Storage Devices 37 Hard Drives 37 Solid-State Drives 37 Removable Storage Devices 37 Optical Discs 38 Memory Cards 38 Memory Module 39 System Board 40 Processor 42 Computer Fan 43 Heat Sink 43 Thermal Grease 44 4  Contents
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    Video Cards 44 TV Tuners 45 Speakers 46 Webcam 46 Enabling a Webcam 47 Dell Webcam Manager 47 ExpressCards 48 Communication Devices 49 Setting Up Your Laptop 55 Setting Up Your Desktop 57 Internet 59 Setting Up a Wired Internet Connection 59 Setting Up a Wireless Internet Connection 60
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    Battery 75 Improving the Battery Performance 75 Dell Desktop Mode 76 Dell Desktop Mode 76 Keyboard 77 General Keyboard Shortcuts 77 Changing Keyboard Input Language 79 Using Numeric Keypad on a Laptop Computer 80 Touchpad 81 Using Your Touchpad 81 Touchpad Gestures 81 Scroll 81 Zoom
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    IEEE 1394 Cables 95 Comparing USB and IEEE 1394 96 Network 99 Local Area Network (LAN 99 Wireless Local Area Network (WLAN 100 Wireless Wide Area Network (WWAN 100 Wireless Personal Area Network (WPAN 100 Worldwide Interoperability for Microwave Access (WiMAX 101 Setting Up Your Network 101
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    Network Card 105 Setting Up a Wired Internet Connection 105 Setting Up a Wireless Internet Connection 107 Computrace 111 About Computrace 111 Enabling Computrace 112 Getting Help on Computrace 112 My Dell Downloads 113 My Dell Support Center 113 Downloading or Upgrading Dell Support Center
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    127 Starting System Restore 128 Undoing the Last System Restore 128 Dell DataSafe Local Backup 129 About Dell DataSafe Local Backup 129 Dell DataSafe Local Backup 129 Dell DataSafe Local Backup Basic 130 Dell DataSafe Local Backup Professional 130 System Recovery Media 131 About System
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    Invoking PSA 137 Enhanced PSA 138 Invoking ePSA 138 Beep Codes 139 Troubleshooting 140 Display Screen is Difficult to Read 140 Desktop 140 Laptop 141 No Display on the Screen or Screen is Blank 142 Desktop 142 Laptop 143 Keyboard Not Working, Not Detected, or Working Intermittently 143
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    150 Flashing the BIOS 150 Getting Help and Contacting Dell 155 Self-Help Options 155 Accessing Windows Help and Support 155 Contacting Dell 156 Before Calling Dell 159 Computer Maintenance 160 Ergonomic Instructions for Desktops 160 Ergonomic Instructions for Laptops 162 Dell and the
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    12  Contents
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    New Features in Windows 8
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    Share charm Start charm Allows you to share photos, links, and so on with your friends and social networks. Takes you to the Start screen. Devices charm Settings charm Allows you to send files and stream movies to TVs, printers, and other devices. Provides access to notifications, volume controls
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    Microsoft account. This feature will provide you access to most of the Microsoft services (such as Outlook, SkyDrive, and so on). 3. Logging on without a account and follow the instructions on the screen. To lock your computer: 1. Open Start by swiping in from the right edge of the screen (or if you
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    app. Turning off your computer - Windows 8 To turn off your computer: 1. Swipe from the right edge of the screen (or if you are using a mouse, point to the upper-right corner of the screen), and then click Settings. 2. Tap or click Power and then choose Shut down. NOTE: You can also choose
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    18  Closing a Windows 8 app
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    About Your Computer
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    computers. Power adapters convert AC current to DC current for supplying to computers. The Dell power-adapter kit consists of the power adapter and the power cable. The power-adapter your computer or a Dell-approved replacement power adapter, to avoid damaging your computer. Power Adapter  21
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    than a moderate or high capacity battery because it has to be charged more often. Conserving the Battery Power To conserve battery power on your laptop, do any of the following: • Connect the computer to an electrical outlet when possible; battery life is largely determined by the number of times
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    time of your battery: • Using optical drives. • Using wireless communications devices, ExpressCards, media cards, or USB devices. • Using high-brightness display settings, 3D screen savers, or other power-intensive programs like complex 3D graphics applications and games. You may improve the battery
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    and position of your finger(s) to a relative position on the computer screen. Touchpads are available on laptop computers and some high-end keyboards. Touchpad Gestures NOTE: Some of the touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by
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    Auto Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down at a fast pace to activate vertical auto scrolling. Tap on the touchpad to stop auto scrolling. Auto Scroll Horizontal - Allows you to scroll left or right on the active window. Move two fingers
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    in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left. Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom - Allows you to zoom in or out. To zoom in: Move a finger up in the zoom zone
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    zoom out: Move two fingers close together to reduce the view of the active window. Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows you to rotate active content in 90° increments using two fingers where one finger is anchored and the other
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    Flick Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired direction to flip content in the active window. My Favorites Allows you to open your favorite applications. Tap three fingers on the touchpad. The applications that are
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    the use of cables. You must connect a wireless display adapter to your TV before setting up wireless display. Minimum requirements for setting up wireless display are: Processor Video Controller WLAN card Operating System Driver Intel Core i3-3xx to i7-66xx Intel HD Graphics Intel Centrino 6100
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    and resistive touch. NOTE: Touchscreen display may not be supported on all computers. Touchscreen Gestures Touchscreen gestures enhance the are application-specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the active screen content by
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    Dwell Allows you to access additional information by simulating a right-click. Press and hold a finger on the touch screen, to open context-sensitive menus. Flick Allows you to flip content forward or backward based on the direction of the flick. Move a finger quickly in
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    on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen. Twist - Allows you to rotate the active content using two fingers. Keeping a finger or thumb in place, move the other finger in an arced direction
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    essentially the same keys. Most keyboards have a number pad, a standard arrangement of numerical and mathematical keys, in addition to the normal numbered keys. Laptop computers have a physical keyboards built into their chassis, but most exclude the number pad to save space. Some small-sized
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    , labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for moving the cursor around in documents or windows machine (the numeric keypad on most laptop computers is integrated into the alphabetic can turn on the backlight manually or configure the backlight to turn
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    On a Dell laptop computer, there are generally three lighting states available: • Full keyboard/touchpad brightness • Half keyboard/touchpad brightness • No lighting Pressing the and the right-arrow key toggles between the three lighting states. NOTE: Backlit keyboard may not be available on
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    you to store data for later use. Storage devices can be internal or external. Most of the storage devices store data till you manually delete the data. Examples of storage devices are hard drives, optical drives, USB memory keys, and so on. 36  Locating the Service Tag and Express-Service Code
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    manually delete it. Internal storage devices include hard drives (HDD) and solid-state drives (SSD). Hard Drives An Drives An SSD is a data storage device that uses solid-state (flash) memory to store data. SSDs contain no moving parts as data is stored in electrical circuits. Compared to HDDs, SSDs
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    the same size as DVDs and CDs. A Blu-ray Discs stores 25 GB (single layer) or 50 GB (dual layer). • DVD - A Digital Versatile Disc (DVD) stores data up to 4.7 GB (single layer) or 8.5 GB (dual layer). • CD - A Compact Disc (CD) stores data up to 800 MB. Memory Cards Memory cards, also referred to as
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    Stick XC (MSXC) MultiMedia Card plus (MMC+) Memory Module Memory modules are Printed Circuit Boards (PCB) with Random Access Memory (RAM) chips soldered on them. Memory modules provide RAM needed by your computer. Based on the type of computer they are used in, memory modules are categorized as
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    forms the central part of computers. All install memory module(s). • Expansion card slot(s) - Provides slot(s) to install expansion card(s). • Chipset - Provides an interface between the processor's front-side bus, main memory, and peripheral buses. • Flash memory - Contains the system memory or BIOS
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    1 battery socket 2 PCI-Express x1 connector 3 PCI-Express x16 connector 4 eSATA connector 5 processor 6 processor socket 7 memory-module connector 8 power connector System Board  41
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    part of the computer or another electronic device that processes data and instructions to generate a desired output. Processors are mainly classified based on: • Number of processing cores present on the die • Speed or frequency measured in GigaHertz (GHz) or MegaHertz (MHz) • Onboard memory, also
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    , malfunctioning, and damage. Fans are used to cool: • Computer chassis • Processor • Graphics card • Chipset • Hard drive and so on. Heat Sink Heat sinks are used to dissipate heat generated by the processor or some high-end graphics cards. Heat sinks generally have a fan mounted above them to
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    memory, and share the system memory and processor to output video. Integrated video cards are suitable for users who do not require high video performance. • Discrete video - Discrete video cards are installed separately on the system board. Discrete video cards have dedicated memory on the cards
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    computer. TV tuners are available for both desktop and laptop computers and are available in various connectivity options such as: • Internal -- PCI-E -- PCI • External -- USB -- PC Card -- ExpressCard TV tuners are mostly standalone, however, some video cards also have built in TV tuners. Most TV
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    internal speakers are generally used only for producing error or failure beeps. External speakers, also called multimedia speakers, produce card must support 5.1 or 7.1 channel audio. Webcam A webcam is a device that allows you to capture real-time video or images, and can also be used for video
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    , pan and zoom, audio and video effects, and so on. • Video Chat - Video chat with popular instant messaging services such as Google Talk, Yahoo! for video chat. Access Dell Webcam Manager 1. Click Start → All Programs or Programs. 2. Click Dell Webcam→ Dell Webcam Manager. The Dell Webcam
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    ExpressCards allow you to connect peripheral devices such as memory cards, wired and wireless communications, printers, scanners, microphone, and so on, to your laptop computer. ExpressCards replace PC cards. ExpressCards are installed on externally accessible ExpressCard slots. ExpressCard slot on
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    The following figure shows the size-comparison of PC-cards and ExpressCards: PC Card 54 mm ExpressCard (EC 54) 34 mm ExpressCard (EC 34) Communication Devices An electronic device that can send and receive data on the network is
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    to and from a digital telephone line, like Digital Subscriber Line (DSL) or Integrated Services Digital Network (ISDN). Network Interface Controller (NIC) - Also referred to as network . NICs can be internal (expansion cards or integrated to the system board) or external 50  Communication Devices
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    network cabling. WLAN controllers can be internal (expansion cards or integrated to the system board) or external. Wireless Wide Area Network (WWAN) controllers - Allow wireless connectivity through cellular tower technology. A SIM card may be is required for WWAN connectivity. Bluetooth adapters
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    52  Communication Devices
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    Setting Up Your Computer
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    Setting Up Your Laptop WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an . 1. Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector. Setting Up Your Laptop  55
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    2. Press the power button to turn on your laptop. NOTE: The location of the power button and AC adapter connector may vary depending on the your computer model. 56  Setting Up Your Laptop
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    Setting Up Your Desktop 1. Connect the display to the appropriate display connector on your computer (see Setting Up Your Display). 2. Connect the USB keyboard and mouse to the USB connectors. NOTE: Depending on your computer model, USB ports may also be present on the front panel of your computer.
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    3. Connect the power cable. 4. Press the power button to turn on your computer. 58  Setting Up Your Desktop
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    modem connection, contact your Internet Service Provider (ISP) or cellular telephone service for setup instructions. NOTE:ISPs and ISP offerings 2. Swipe from the right edge of the screen (or if you are using a mouse, pointing to the upper-right corner of the screen), and then click Search . 3. Click
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    that wireless is enabled on your computer. 2. Click Start , type network in the search box, and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen to complete
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    to identify and select the appropriate display connector to use. NOTE: If you purchased the optional discrete graphics card, connect the display using the connector on the discrete graphics card. NOTE: The integrated VGA and HDMI connectors may be disabled and capped if your computer has a discrete
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    can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables at dell.com. Setting Up 3D Display NOTE: Your TV or computer may not support 3D. To know if your computer supports 3D, see the documentation that shipped with your computer. To know if your TV
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    Change resolution. b. For 3D gaming, set the resolution to 720p, 1280x720 and refresh rate to 60/59 Hz in HD 3D mode. c. For Blu-ray 3D playback, set the resolution to 720p and refresh rate to 60/59 Hz. NOTE: The performance of games may reduce in HD 3D mode even if 3DTV Play is disabled. To
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    window appears. on the desktop. The 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for Intel Wireless Display Connection Manager from support.dell.com. NOTE: For more information on wireless display, see the documentation that shipped with your
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    Digital Visual Interface Connector Cables Use the appropriate cable based on the connectors available on your computer and display. See the following table to identify the connectors on your computer and display. Connector on the Connector on computer the display DVI-D DVI-I DVI-D DVI-A VGA
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    6. Connect the other end of the power cable to the display's three-prong power strip or wall outlet. 7. Turn on your computer, and then turn on your display. Audio Setting Up 5.1 Audio 5.1 audio is most effective when the speakers are placed as shown in the following figure: 66  Audio
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    See the following figure to connect 5.1 speakers to your computer. 1 Rear audio connector on the 5 computer 2 Center/LFE surround out on 6 the computer 3 Front audio connector on 7 the computer 4 5.1 channel audio cable Center/LFE surround out on the speaker Front audio connector on the speaker
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    Test. You should hear a tone from every speaker. 4. Click Next. 5. Follow the instructions on the screen. If you experience problems with your computer sound, see the knowledge base article 266424 at support.dell.com. Setting Up 7.1 Audio 7.1 audio is most effective when the speakers are placed as
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    1 Rear audio connector on 6 Center/LFE surround out on the computer the speaker 2 Center/LFE surround out 7 Front audio connector on the on the computer speaker 3 Side audio connector on 8 Rear audio connector on the the computer speaker 4 Front audio connector on 9 Side audio connector on
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    Wizard appears. 3. Follow the instructions in the Add Printer Wizard. NOTE: You may be prompted to install the printer driver while adding your printer. Insert the printer driver media that shipped with your printer into the optical drive and follow the instructions on screen. 70  Setting Up
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    . See the documentation that shipped with your wireless adapter for specific instructions. 1. Install the software that shipped with your USB wireless adapter: a. Insert the optical disc into the optical drive of your computer. b. If the installation does not begin automatically, select Start Run
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    72  Setting Up Your Webcam
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    Using Your Computer
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    laptop battery related FAQs, see the Article ID: 405686 at support.dell. laptop computer. The operating time of your battery significantly reduces if you use: • Optical drives. • Wireless communications devices, ExpressCards, media cards, or USB devices. • High-brightness display settings, 3D screen
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    and discharging behavior of your battery, and if applicable, displays a message requesting you to enable longevity mode. NOTE: Dell longevity mode may not be supported on your laptop battery. To enable or disable longevity mode: 1. Right-click the battery icon on the Windows notification area, and
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    To enable or disable desktop mode: 1. Right-click the battery icon on the Windows notification area, and then click Dell Extended Battery Life Options. The Battery Meter dialog box is displayed. 2. Click the Desktop mode tab. 3. Click Enable or Disable based on your preference. 4. Click
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    -arrow key and down-arrow key and up-arrow key with an arrow key with any arrow key Cycles through screen elements in a window or on the desktop. Activates the menu bar in the active program. Copies a selected item. Cuts a selected item. Pastes a selected item
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    windows. Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows , click Change keyboards. 3. Under Installed services, click Add. 4. Click the language you want to add, select the text services you want to add, and then
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    Keypad Your laptop computer may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard • To type a number or symbol, press and hold and press the desired key. • To enable the numeric keypad, press . The light indicates that
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    use the touchpad to move the cursor or selected objects on the computer screen: • To move the cursor, gently slide your finger over the twice. Touchpad Gestures NOTE: Some of the touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by
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    Auto Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down at a fast pace to activate vertical auto scrolling. Tap on the touchpad to stop auto scrolling. Auto Scroll Horizontal - Allows you to scroll left or right on the active window. Move two fingers
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    Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: One finger zoom - Allows you to zoom in or out. To zoom in: Move a finger up in the zoom zone (
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    Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows you to rotate active content in 90° increments using two fingers where one finger is anchored and the other
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    active window. • Zoom-out by moving two fingers close together to reduce the view of the active window. • Press and hold a finger on the touch screen to open context-sensitive menus. • Rotate the active content by keeping a finger or thumb in place and moving the other finger in an arched direction
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    86  Touchscreen
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    Ports and Connectors
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    Effects (LFE) audio channel, found in digital surround sound audio schemes, carries only frequency information (80 Hz and below). The LFE channel drives a subwoofer to provide extremely low bass extension. Systems not using subwoofers can shunt the LFE information to the main speakers in the
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    combination with the 5.1 audio system. NOTE: 5.1 or 7.1 audio may not be supported on all computers. NOTE: On computers with a discrete sound card, connect the speakers to the connectors on the card drives, digital cameras, mobile phones, and so on. USB also supports Plug-and-Play installation
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    user to run the USB 3.0 ports in USB 2.0 mode temporarily for troubleshooting purposes and also in situations where an OS reinstallation is done using a USB optical or Flash drive in sleep state. icon indicates that the USB connector supports PowerShare feature. NOTE: Certain USB devices may not
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    -DisplayPort is a smaller version of the DisplayPort. Dell provides Mini-DisplayPorts in place of DisplayPorts on the Dell Inspiron Mini series of computers. NOTE: DisplayPorts and Mini-DisplayPorts vary in size. To connect devices that support DisplayPort to a Mini-DisplayPort connector, you must
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    HDMI High Definition Multimedia Interface (HDMI) transmit audio and video signals in a single digital interface. HDMI connects audio and video sources such as set-top boxes, DVD players, Blu-ray Disc players, computers, and video game consoles to compatible digital audio devices, such as computers
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    mass storage devices, such as hard drives and optical drives, to your computer. eSATA products and systems, you can transfer video or still images without losing quality. cables. • Easy to use - Eliminates the need for special drivers or perform complicated set-ups. • Hot pluggable - Enables
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    up to 64 devices on a single connection. • Fast - Supports delivery of time-critical data at multiple speeds, currently including 100, 200 400, and 800 Megabits per second over a single continuous cable or bus. This enables high-quality audio and video applications at low costs. Types of IEEE 1394
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    Comparing USB and IEEE 1394 Feature USB Data transfer rate USB 1.1: 12 Mbps USB 2.0: 480 Mbps Number of devices 127 Plug and play Yes Hot-pluggable Yes Isochronous devices Yes Bus type Yes Network topology Hub IEEE1394 IEEE 1394a: 400 Mbps IEEE 1394b: 800 Mbps 63 Yes Yes Yes Yes Daisy
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    Network
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    home or small office, you can: • Print to a shared printer • Access drives and files on another computer • Share files • Browse other networks • Access the Internet can set up a wireless LAN (WLAN) using a wireless router or access point. Network Connections Wizard guides you through the process of
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    cellular-data coverage zone. Contact your cellular/Internet service provider for coverage details. Wireless Personal Area Network (WPAN) WPAN helps interconnect wireless devices centered around your personal workspace. WPAN technology supports communication over a short distance. Bluetooth, used as
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    called Wireless MAN and provides fixed and laptop connectivity without the need for direct line-of-sight with a base station. Mobile wireless broadband support is Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.
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    wireless modem or wireless network connection and an Internet Service Provider (ISP). If an external wireless modem or WLAN adapter is not a part of your original order, you can purchase one from dell ISP. 5. Follow the instructions on the screen and use the setup information provided by your ISP
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    media, which usually contains installation and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer. • Network cables - Use either CAT 5 or CAT 5e cables. • Network interface card Setting Up a Wired Internet Connection
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    your Internet Service Provider. 2. Click Start , type network in the search box, and then click Network and Sharing Center Set up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen. Setting Up a Wireless Local
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    instructions on the screen. Checking Your Wireless Network Card NOTE: To confirm that your computer has a wireless network card and to determine the type of card modem connection, contact your Internet Service Provider (ISP) or cellular telephone service for setup instructions. NOTE: ISPs and ISP
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    . 2. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service
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    that wireless is enabled on your computer. 2. Click Start , type network in the search box, and then click Network and Sharing Center → Set up a new connection or network → Connect to the Internet. The Connect to the Internet window appears. 3. Follow the instructions on the screen to complete
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    108  Setting Up a Local Area Network
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    Software and Applications
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    the Computrace server to report system information, location, and user identity. Computrace offers the following packages and features: stolen computers Track leases Investigate loss Prevent theft Lo/Jack for Laptops For home and home office Protects against theft Locates using hidden software
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    option. NOTE: Once you enable or disable the Computrace option in the BIOS settings, you will be unable to change this setting in future. This on Computrace Dell provides help on Computrace through Absolute Software. You may contact them for issues related to: • configuration • installation • how-
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    Internet when prompted during the installation of My Dell Support Center. Touch or click this tile on the Start screen to launch My Dell Support Center. The My Dell Support Center control panel displays your computer's model number, service tag, express service code, warranty status, and alerts on
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    Installation. You can choose from one of the following support categories depending on your needs: Phone support, Onsite support (in-home support), or Online services. Featured services include a free PC Health Check to optimize and speed up your computer, common errors and problem troubleshooting
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    Hardware Computer Errors and Problem Troubleshooting New Wireless Network Setup Wireless Setup and Support Connect a Device to an Existing Wireless Network Network Errors and Problem Troubleshooting Professional TV Installation - On Stand Professional TV Installation - On Wall TV and
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    installed on your computer allows you to play 3D games, watch Blu-ray 3D videos, and browse 3D photos. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. For a list of supported 3D games, see www.nvidia.com. Playing Games in 3D 1. Launch the game in full-screen
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    folder. To view the file, use the NVIDIA 3D Photo Viewer. Show/hide in-game compatibility message Displays the NVIDIA recommended settings for the current game. Increases convergence Moves objects towards you; maximum convergence places all objects in front of the scene in your space; also used
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    Press the desired key combination. 5. Click OK to allows you to edit the 3D effects issues on your computer. DellConnect has two modes: • View-only access - You retain control of your computer. The Dell agent views your screen and provides instructions. • Full access to keyboard and mouse - The Dell
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    you enter the code provided by support agent. 7. Enter the code provided by the Dell representative in the field provided and click Go. 8. Download and install the DellConnect applet to run the screen sharing application. 9. After installing the applet, DellConnect checks for user permissions or
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    120  DellConnect
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    Restoring Your Operating System
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    prevents the use of Dell Backup and Recovery • when installing the factory image on a newly installed hard drive Dell Backup and Recovery Dell Backup and Recovery - Windows 8 CAUTION: Using Dell Backup and Recovery permanently removes any programs or drivers installed after you received your
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    Search icon . 3. In the Apps screen, click Dell Backup and Recovery. 1. Launch Dell Backup and Recovery. 2. Click the Recovery Media tile. 3. Select USB Flash Drive or Discs, and then click Continue. 4. Follow the instructions on the screen. 1. Launch Dell Backup and Recovery. 2. Click the Recovery
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    Recovery. Folder Local Backup 2. Click the Backup tile, and then select Data Backup. 3. Follow the instructions on the screen. To restore specific files or folders from a Full System Backup 1. Launch Dell Backup and Recovery. 2. Click the Recovery tile, and then select Data Recovery. 3. Click Yes
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    case of: • Operating system failure that prevents the use of recovery options that are installed on your computer. • Hard drive failure that prevents data from being boot from the boot device. 5. Follow the instructions on the screen to complete the recovery process. 126  System Recovery Media
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    problem when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive on. Every time you install a software or device driver, your computer updates Windows system files to support the new software or device
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    : The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you
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    programs or drivers installed after you received your computer. Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although
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    Local Backup To restore specific files or folders from a Full System Backup Procedure 1. Launch Dell DataSafe Local Backup. 2. Click UPGRADE NOW! 1. Launch Dell DataSafe Local Backup. 2. Click Backup→ Full System Backup. 3. Follow the instructions on the screen. 1. Launch Dell DataSafe Local Backup
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    Click Restore→ Restore specific files or folders from a File & Folder Backup. 3. Follow the instructions on the screen. System Recovery Media About System Recovery Media The system recovery media, created using Dell DataSafe Local Backup, allows you to return your hard drive to the operating state
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    deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. 1. Turn on the computer
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    reformatting the hard drive and restoring install or reinstall the operating system on your computer. The installation process may take some time to complete. After you install the operating system, you must also reinstall the device drivers instructions on the screen. Operating System Disc  133
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    134  Operating System Disc
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    Diagnostics and Troubleshooting
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    can use the Pre-Boot System Assessment (ePSA) to diagnose various hardware problems. Once invoked, the PSA tests devices such as the system board, keyboard, display, memory, hard drive, and so on. NOTE: You computer may not support PSA. Invoking PSA 1. Power-on or restart your computer. 2. When the
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 138
    problems. The ePSA tests devices such as the system board, keyboard, display, memory, hard drive, and so on. NOTE:You computer may not support ePSA. The ePSA home screen System Health - Displays the status of the battery, AC adapter, fans, and so on. • Event Log - Provides detailed information about
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    (s) during the ePSA tests, write down the error code(s) and contact Dell. If the ePSA completes successfully, the following message appears: "No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want
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    the memory module is seated properly. Possible system board failure-Chipset error RAM read/write failure Real Time Clock failure Video card or chip failure Processor failure NOTE: This beep code is supported for computers with Intel processor only. Display failure Troubleshooting Display Screen is
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    and install the latest video drivers from support.dell.com. 3. Run the display built-in self test: a. Turn off your computer. b. Press and hold the and power buttons for 10-15 seconds. c. The display built-in self test begins. d. Follow the instructions on the screen. 4. If the problem still
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    computer supports both integrated and discrete video cards, you must connect your monitor to the discrete video card. c. Remove any adapters or extension cables and connect the monitor directly to the computer. d. Check the diagnostic lights on your computer. 4. Contact Dell. 142  Troubleshooting
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    Dell. Keyboard Not Working, Not Detected, or Working Intermittently • External Keyboard • Laptop the computer. 6. If you are using a wireless or Bluetooth keyboard, reinstall the batteries. See the problem with the computer or connector. Contact Dell for further assistance. Troubleshooting  143
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    the problem. 5. If a particular key is not working or is stuck, shut down the computer and carefully clean the keyboard using a can of compressed air. 6. Disable any software that may change the way the keyboard responds. 7. If the keyboard is still not working, contact Dell. 144  Troubleshooting
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    BIOS
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    add, change, or remove any hardware in your computer • Set or change a user-selectable option such as the user password • Determine the current amount of memory or the type of hard drive installed Entering System Setup (BIOS) CAUTION: Do not change system setup configuration unless you are an expert
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    configuration information for your computer. Information on the screen is divided into three sections: options list, window. The field lists features that define the configuration of your computer, including installed hardware, power conservation, and security features. Scroll up and down the list
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    drive. If booting from a USB device, connect the USB device to your computer. If booting from a network, connect the network cable to your computer. 2. Turn on (or restart) your computer. 3. Press when F2 = Setup, F12 = Boot Menu appears on the screen from a USB memory key, highlight USB
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    Code: a. Select one of the following options: -- Automatically detect my Service Tag for me -- Choose from My Products and Services List -- Choose from a list of all Dell products b. Click Continue and follow the instructions on the screen 4. A list of results appears on the screen. Click BIOS
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    to the folder where you downloaded the BIOS update file. The file icon appears in the folder and is titled the same as the downloaded BIOS update file. 10. Double-click the BIOS update file icon and follow the instructions that appear on the screen. Changing the Default Boot Sequence  151
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    152  Changing the Default Boot Sequence
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 153
    Getting Help and Contacting Dell
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 154
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    to troubleshooting wizards, user manuals, technical help blogs, download Dell driver and software updates, and so on. You can access Dell Support through the following websites and e-mail addresses: Dell Support Websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com
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    in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to www.dell.com/ContactDell. 2. Select your country or region. 3. Select the appropriate service or support link based on your requirement. 4. Choose the method of contacting Dell that is convenient for you
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    References
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  • Dell Inspiron 17R 5720 | Me and My Dell - Page 159
    of Internet connection? Wireless Broadband/Cable/DSL/Dial- up: -- Any recent changes made to the computer software or hardware: -- Any error message, beep codes, or diagnostic codes: -- Description of the problem and any troubleshooting procedures you have performed. Before Calling Dell  159
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    that there is enough free space on your hard drive. Not having enough free space may result in degraded performance. • Enable Windows and other software updates to correct software bugs and improve computer security. Ergonomic Instructions for Desktops CAUTION: Improper or prolonged keyboard use
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    lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support seating or present a potential trip hazard. Ergonomic Instructions for Desktops  161
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    6 wrists relaxed and flat NOTE: For the latest ergonomic instructions, go to www.dell.com/regulatory_compliance. Ergonomic Instructions for Laptops CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 163
    contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support. • Keep your forearms horizontal with your
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    We make this a reality by delivering practical products and services that make an impact on real environmental issues, because at the heart of green is the powerful by the Soil Control Lab and currently cradles Dell's netbooks, some phones, and most Inspiron notebooks with more products to come in
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 165
    one tree and forest at a time. Recycle With Dell As you upgrade computers and electronics, please join our efforts to keep Dell's compliance to import and export regulations, including product classification. Classification data for Dell manufactured systems is provided within the product-specific
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 166
    a new computer and the upgrading of computers. CAUTION: While Easy Transfer is a step-by-step guide for transferring files and settings from one to move to your new computer, such as user accounts, Internet favorites, and e-mail. It the programs themselves, only the user-specified settings. Also, some
  • Dell Inspiron 17R 5720 | Me and My Dell - Page 167
    Transfer Cable, a specially designed USB cable that connects two computers through USB ports. • Network - You must set up a network connection between the two computers and ensure that both computers can access the same network folders or location. • USB flash drive or external hard drive - You will
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    . Hybrid sleep is a combination of sleep and hibernate it puts any open documents and programs in memory and on your hard disk, and then puts your from the right edge of the screen (or if you are using a mouse, pointing to the upper-right corner of the screen), and then click Settings. 2. Type
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Me and My Dell
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