Dell Inspiron 24 3464 Inspiron 24 3000 Service Manual
Dell Inspiron 24 3464 Manual
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- Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 1
Inspiron 24 3000 Service Manual Computer Model: Inspiron 24-3464 Regulatory Model: W12C Regulatory Type: W12C006 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 2
potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 3
inside your computer 9 Before you begin 9 Safety instructions 10 Recommended tools 11 Screw list...11 After working riser from stand base 20 Replacing the stand assembly 22 Procedure to replace easel stand 22 Procedure to replace pedestal stand 22 Procedure to replace stand riser to stand - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 4
29 Procedure...29 Post-requisites 29 Removing the hard drive 30 Prerequisites...30 Procedure...30 Replacing the hard drive 33 Procedure...33 Post-requisites 33 Removing the memory modules 34 Prerequisites...34 Procedure...34 Replacing the memory modules 36 Procedure...36 Post-requisites 37 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 5
Procedure...44 Post-requisites 44 Removing the fan 45 Prerequisites...45 Procedure...45 Replacing the fan 47 Procedure...47 Post-requisites 47 Removing the coin-cell battery 48 Prerequisites...48 Procedure...49 Replacing the coin-cell battery 50 Procedure...50 Post-requisites 50 Removing the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 6
Post-requisites 56 Removing the system board 57 Prerequisites...57 Procedure...57 Replacing the system board 60 Procedure...60 Post-requisites 60 Removing the VESA-mount bracket 61 Prerequisites...61 Procedure...61 Replacing the VESA-mount bracket 63 Procedure...63 Post-requisites 63 Removing - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 7
69 Removing the control-buttons board 70 Prerequisites...70 Procedure...70 Replacing the control-buttons board 72 Procedure...72 Post-requisites 72 Removing the display assembly 73 Prerequisites...73 Procedure...74 Replacing the display assembly 78 Procedure...78 Post-requisites 78 Removing - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 8
-requisites 84 Clearing CMOS Settings 85 Prerequisites...85 Procedure...85 Post-requisites 86 Flashing the BIOS 87 System diagnostic lights 88 Getting help and contacting Dell 89 Self-help resources 89 Contacting Dell 90 8 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 9
open applications. 2 Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer. - Windows 10: Click Start → Power → Shut down. - Windows 8.1: On the Start screen, click the power icon down. - Windows 7: Click Start → Shut down. → Shut - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 10
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 11
Pedestal stand display-panel M4x8 4 base Optical-drive Display- M3x5 1 assembly assembly base Optical-drive Optical drive M2x2.5 1 bracket Hard-drive Display- M3x5 1 assembly assembly base Hard drive Hard-drive M3x5 3 bracket Wireless card Wireless-card M2x2.5 1 bracket - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 12
Component Secured to Screw type Quantity VESA-mount Display- M3x5 4 bracket assembly base Speaker cover Display- M3x5 4 assembly base Speaker-cable VESA-mount M3x5 1 routing bracket Rubber feet Display bezel M3x5 2 Screw image Display- Display bezel M3x5 16 assembly base 12 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 13
ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 14
instructions in After dell.com/regulatory_compliance. Inside view of your computer 1 control-buttons board 3 optical-drive assembly 5 microphone board 7 fan 9 wireless card 11 system board 13 VESA-mount bracket 14 2 hard-drive assembly 4 display-assembly base 6 camera module 8 heat sink 10 memory - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 15
module slot (DIMM1) 3 camera-cable connector (WEBCAM) 4 memory-module slot (DIMM2) 5 Service mode jumper 6 Password clear jumper (PASSWORD) 7 speaker-cable connector (SPEAKER) 8 CMOS clear jumper (RTC_CMOS) 9 coin-cell battery 10 touch-screen board cable connector (TOUCH) 11 control-buttons - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 16
13 display-cable connector (LVDS) 14 hard-drive data cable connector (SATA_HDD) 15 optical-drive cable connector (SATA_ODD) 16 hard-drive and optical-drive power cable connector (SATAP1) 17 fan-cable connector (FAN_CPU) 16 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 17
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure to remove easel stand NOTE: The type of - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 18
5 Lift the stand off the back cover. 1 stand 3 screws (2) 2 stand bracket 4 back cover Procedure to remove pedestal stand NOTE: The type of stand assembly varies depending on the configuration you ordered. 1 Place the computer face down on a soft cloth or a clean surface. 2 Release the tabs on - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 19
3 Slide and remove the stand cover away from the computer. 1 stand cover 2 back cover 4 Remove the screws that secure the stand to the display-panel base. 5 Lift the stand upward at an angle and slide it away from the computer. 1 back cover 3 stand 2 screws (4) 19 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 20
Procedure to remove stand riser from stand base NOTE: If you need to remove either the stand base or stand riser from the stand assembly, follow the steps below. 1 Lift the screw handle on the stand base. 2 Using the screw handle, loosen the captive thumbscrew that secures the stand base to the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 21
3 Slide the stand base off the stand riser. 1 stand riser 2 stand base 21 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 22
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure to replace easel stand NOTE: The type of stand assembly varies - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 23
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand assembly. Procedure CAUTION - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 24
2 Lift the back cover off the computer. 1 display bezel 3 plastic scribe 2 back cover 24 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 25
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the tabs on the back cover with the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 26
Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the back cover. Procedure 1 Disconnect the power and data cable from the optical drive. 2 Remove the screw that secures the optical-drive assembly to the display- assembly base - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 27
3 Slide the optical-drive assembly out of the optical-drive bay. 1 optical-drive assembly 3 power and data cable 2 screw 4 Carefully pull the optical-drive bezel and remove it from the optical drive. 5 Remove the screw that secures the optical-drive bracket to the optical drive. 27 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 28
6 Remove the optical-drive bracket from the optical drive. 1 screw 3 optical drive 2 optical-drive bracket 4 optical-drive bezel 28 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 29
, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the optical-drive bracket with the screw hole on the optical drive. 2 Replace the screw - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 30
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 31
3 Using your fingertips, slide the hard-drive assembly out of the hard-drive bay. 1 power and data cable 3 screw 2 hard-drive assembly 4 display-assembly base 4 Remove the screws that secure the hard-drive bracket to the hard drive. 31 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 32
5 Remove the hard drive from the hard-drive bracket. 1 screws (3) 3 hard-drive bracket 2 hard drive 32 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 33
hard-drive bracket to the hard drive. 3 Slide the hard-drive assembly into the hard-drive bay and align the screw hole on the hard-drive bracket with the screw hole on the displayassembly base. 4 Replace the screw that secures the hard-drive assembly to the displayassembly base. 5 Connect the power - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 34
working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the back - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 35
2 Remove the memory module from the memory-module slot. 1 memory module 3 memory-module slot 2 securing clips (2) 4 system board 35 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 36
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 37
into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory module 3 tab Post-requisites 1 Replace the back cover. 2 Replace the stand assembly. 2 notch 4 memory-module slot 37 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 38
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 39
4 Slide the wireless card out of the wireless-card slot. 1 wireless-card bracket 3 screw 5 wireless card 2 antenna cables 4 wireless-card slot 6 system board 39 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 40
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. following table provides the antenna-cable color scheme for the wireless card supported by your computer: Connectors on the wireless card Main (white triangle) - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 41
6 Replace the screw that secures the wireless-card bracket and the wireless card to the system board. 1 antenna cables 3 screw 5 wireless-card slot 7 notch Post-requisites 1 Replace the back cover. 2 Replace the stand assembly. 2 wireless-card bracket 4 wireless card 6 tab 41 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 42
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 43
3 Lift the heat sink off the system board. 1 system board 3 heat sink 5 display-assembly base 2 captive screws (5) 4 screw 43 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 44
follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance the heat sink to the system board. 4 Replace the screw that secures the heat sink to the display-assembly base. Post-requisites - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 45
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 46
3 Lift the fan at an angle off the display-assembly base. 1 fan cable 3 fan 5 display-assembly base 2 system board 4 screws (2) 46 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 47
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Replace the fan at an angle on the display-assembly base - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 48
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 49
Procedure Using a plastic scribe, gently pry out the coin-cell battery out of the battery socket on the system board. 1 battery socket 3 system board 2 coin-cell battery 4 plastic scribe 49 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 50
working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, insert the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 51
inside your computer, follow the instructions in After working inside your computer. Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove camera cable routing and remove the cable from its routing guides on the display-assembly base. 3 Follow the procedure from - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 52
5 Disconnect the microphone and camera cable from the microphone board. 1 microphone and camera cable 3 display bezel 5 microphone board 2 routing guides 4 display-assembly base 52 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 53
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com from step 1 to step 3 in "Replacing the camera". 4 Route the microphone and camera cable through the routing guides on the display-assembly base. 5 Connect the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 54
inside your computer, follow the instructions in After working inside your computer. Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove camera cable routing and remove the cable from its routing guides on the display-assembly base. 3 Follow the procedure - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 55
7 Disconnect the microphone and camera cable from the camera module. 1 securing clip 3 camera module 2 tab 4 microphone and camera cable 55 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 56
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. from step 1 to step 2 in "Replacing the microphone". 5 Route the microphone and camera cable through the routing guides on the display-assembly base. 6 Connect - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 57
after you replace the system board. Prerequisites 1 Remove the stand assembly. 2 Remove the back cover. 3 Remove the heat sink. 4 Remove the wireless card. Procedure 1 Disconnect the speaker, touch-control board, hard-drive cable, opticaldrive cable, hard-drive and optical-drive power, fan, and - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 58
cable from its connector on the system board. 1 speaker cable 3 control-buttons board cable 5 display cable 7 hard-drive data cable 9 hard-drive and optical-drive power cable 11 microphone and camera cable 2 touch-control board cable 4 display-backlight cable 6 display-assembly base 8 optical - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 59
5 Carefully lift the system board from the inner edge and release the ports from the slots on the display-assembly base. 6 Lift the system board off the display-assembly base. 1 system board 3 screws (4) 2 slots 4 display-assembly base 59 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 60
-control board, hard-drive data cable, and optical-drive data, hard-drive and optical-drive power, fan, and microphone and camera cables to its connectors on the system board. Post-requisites 1 Replace the wireless card. 2 Replace the heat sink. 3 Replace the back cover. 4 Replace the stand assembly - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 61
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 62
3 Lift the VESA-mount bracket off the display-assembly base. 1 display-assembly base 3 VESA-mount bracket 5 routing guides 2 screws (4) 4 speaker cable 62 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 63
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the VESA-mount bracket with the screw holes on the display-assembly base. 2 Replace the screws - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 64
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 65
3 Lift the speaker cover off the display bezel. 1 screws (4) 3 display-assembly base 2 speaker cover 65 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 66
working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the speaker cover - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 67
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 68
7 Lift the speakers, along with the speaker cable, off the display bezel. 1 screw 3 speaker-cable routing 5 speaker cable 7 speakers (2) 2 tape 4 VESA-mount bracket 6 rubber grommets (4) 68 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 69
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell guide on the display bezel. 3 Adhere the tape that secures the speaker cable to the VESA-mount bracket. 4 Replace the screw to the VESA-mount bracket. 5 Replace - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 70
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand cable routing and peel it off from its routing guides on the display-assembly base. 3 Using your - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 71
5 Lift the latch and disconnect the control-buttons board cable from the control-buttons board. 1 latch 3 control-buttons board cable 5 control-buttons board 2 system board 4 latch 6 securing clips (2) 71 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 72
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. the cable. 2 Replace the control-buttons board into the slot on the display bezel. 3 Route the control-buttons board cable through the routing guides and adhere the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 73
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the back cover. 3 Remove the optical drive. 4 Remove the hard drive. 5 Remove - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 74
Procedure 1 Note the optical drive and hard drive cables' routing and remove the cables from its routing guides on the display-assembly base. 1 routing guides 3 optical-drive cable 2 hard-drive cable 4 display-assembly base 74 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 75
2 Remove the screws that secure the display-assembly base to the display bezel. 1 screws (15) 2 display-assembly base 3 Release the display-panel base from the tabs on the display bezel. 4 Slide the display cable through the slot on the display-assembly base. 75 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 76
5 Lift the display-assembly base off the display panel. 1 tabs (6) 3 display cable 2 display-assembly base 4 slot 76 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 77
1 display assembly 77 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 78
the VESA-mount bracket. 5 Replace the system board. 6 Replace the camera. 7 Replace the microphone. 8 Replace the coin-cell battery. 9 Replace the fan. 10 Replace the heat sink. 11 Replace the wireless card. 12 Replace the memory modules. 13 Replace the hard drive. 14 Replace the optical drive. 78 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 79
15 Replace the back cover. 16 Replace the stand assembly. 79 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 80
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the back cover. 3 Remove the optical drive. 4 Remove the hard drive. 5 Remove - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 81
2 Lift the rubber feet off the display bezel. 1 rubber feet (2) 3 display bezel 2 screws (2) 81 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 82
board. 7 Replace the camera. 8 Replace the microphone. 9 Replace the coin-cell battery. 10 Replace the fan. 11 Replace the heat sink. 12 Replace the wireless card. 13 Replace the memory modules. 14 Replace the hard drive. 15 Replace the optical drive. 16 Replace the back cover. 17 Replace the stand - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 83
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 84
2 Wait for 5 seconds and then replace the jumper plug in its original location. 1 jumper plug 3 system board Post-requisites 1 Replace the back cover. 2 Replace the stand assembly. 2 password jumper-pins 84 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 85
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the stand assembly. 2 Remove the - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 86
2 Wait for 5 seconds and then replace the jumper plug to its original location. 1 jumper plug 3 Password jumper-pins Post-requisites 1 Replace the back cover. 2 Replace the stand assembly. 2 CMOS jumper-pins 86 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 87
dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers update file icon and follow the instructions on the screen. 87 - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 88
series of LED codes in amber color during the start-up. The following table shows different light patterns and what they indicate. Number of Power LED flashes 1 Problem description System board: BIOS and ROM failure 2 No memory or RAM detected 3 System board or chipset error 4 Memory or RAM - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 89
. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. www.dell.com/support Learn about your operating system - Dell Inspiron 24 3464 | Inspiron 24 3000 Service Manual - Page 90
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find
Inspiron 24
3000
Service Manual
Computer Model: Inspiron 24–3464
Regulatory Model: W12C
Regulatory Type: W12C006