Dell Inspiron 3655 desktop Inspiron 3655 Service Manual
Dell Inspiron 3655 desktop Manual
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- Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 1
Inspiron 3655 Service Manual Computer Model: Inspiron 3655 Regulatory Model: D20M Regulatory Type: D20M001 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 2
potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 3
Contents Before working inside your computer 8 Before you begin 8 Safety instructions 8 Recommended tools 9 After working inside your computer 11 Technical overview 12 System Board Components 12 Removing the computer cover 14 Procedure...14 Replacing the computer - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 4
Removing the 3.5-inch hard drive 25 Prerequisites...25 Procedure...25 Replacing the 3.5-inch hard drive 30 Procedure...30 Post-requisites 30 Removing the 2.5-inch hard drives 31 Prerequisites...31 Procedure...32 Replacing the 2.5-inch hard drives 35 Procedure...35 Post-requisites 35 Removing - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 5
Removing the heat sink 46 Prerequisites...46 Procedure...46 Replacing the heat sink 48 Procedure...48 Post-requisites 48 Removing the coin-cell battery 49 Prerequisites...49 Procedure...50 Replacing the coin-cell battery 52 Procedure...52 Post-requisites 52 Removing the wireless card 53 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 6
-button module 62 Prerequisites...62 Procedure...63 Replacing the power-button module 65 Procedure...65 Post-requisites 65 Removing the chassis fan 66 Prerequisites...66 Procedure...66 Replacing the chassis fan 69 Procedure...69 Post- - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 7
Post-requisites 77 Flashing the BIOS 78 Getting help and contacting Dell 79 Self-help resources 79 Contacting Dell 80 7 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 8
and optical disc from your computer, if applicable. 7 After the computer is unplugged, press and hold the power button for 5 seconds to ground the system board. Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. 8 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 9
panels, and screws before connecting to the power source. CAUTION: To avoid damaging the troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 10
• Plastic scribe 10 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 11
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 12
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. System Board Components 1 connector 7 drive power-cable connector 8 CMOS jumper 9 Password jumper 10 power-button cable connector - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 13
13 chassis-fan cable connector 13 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 14
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Lay the computer on its side with the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 15
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the cover over the chassis and slide - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 16
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the computer cover. Procedure 1 Place - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 17
3 Gently rotate and pull the front bezel away from the chassis. 1 chassis 3 front bezel 2 front-bezel tabs 17 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 18
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align and insert the tabs on the front - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 19
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 20
Procedure 1 Open the side-chassis. 1 side-chassis 2 Using the fingertips, spread apart the securing clip at each end of the memory-module slot until the memory module pops up. 20 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 21
3 Lift the memory module out of the memory-module slot. NOTE: If the memory module is difficult to remove, gently ease the memory module back and forth to remove it from the slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges. Do not touch the components on the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 22
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Ensure that the securing clips are extended - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 23
3 Insert the memory module into the memory-module slot and press the memory module down until it snaps into position and the securing clips lock in place. 1 memory module 3 notch 5 securing clip 4 Close the side-chassis. 2 memory-module slot 4 tab 23 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 24
Post-requisites 1 Replace the front bezel. 2 Replace the computer cover. 24 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 25
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the computer cover. 2 Remove the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 26
2 Open the side-chassis. 1 hard-drive assembly 3 screw 2 side-chassis 26 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 27
3 Disconnect the hard-drive cable and the power cable from the hard drive. 1 hard-drive assembly 3 power cable 2 hard-drive cable 27 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 28
4 Slide the hard-drive assembly out of the side-chassis. 1 hard-drive assembly 2 side-chassis 5 Remove the screws that secure the hard-drive bracket to the hard drive. 28 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 29
6 Lift the hard drive off the hard-drive bracket. 1 hard-drive bracket 3 screws (4) 2 hard drive 29 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 30
inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the hard into the side-chassis. 5 Connect the hard-drive cable and power cable to the hard drive. 6 Close the side-chassis. - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 31
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 32
Procedure 1 Open the side-chassis. 1 side-chassis 2 Disconnect the hard-drive cable and the power cable from the hard drive. 32 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 33
3 Press the tabs on the hard drive and slide the hard- drive assembly out of the side-chassis. 1 hard-drive cable 3 hard-drive assembly 2 power cable 4 Spread apart the hard-drive bracket from one edge and lift the hard drive up. 33 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 34
5 Slide and remove the hard drive from the hard-drive bracket. NOTE: Note the orientation of the hard drive so that you can replace it correctly. 1 hard-drive bracket 2 hard drive 34 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 35
inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the holes -chassis. 4 Connect the hard-drive cable and power cable to the hard-drive. 5 Close the side-chassis. Post- - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 36
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 37
Procedure 1 Open the side-chassis. 1 side-chassis 2 Disconnect the hard-drive cable and power cable from the hard drive. 37 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 38
3 Disconnect the optical-drive cable and the power cable from the optical drive. 1 hard-drive cable 3 hard-drive power cable 5 optical-drive cable 2 hard drive 4 optical-drive power cable 6 optical drive 4 Close the side-chassis. 5 Remove the screw that secures the optical-drive assembly to the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 39
6 Gently slide the optical-drive module out of the optical-drive bay on the front of the chassis. 1 side-chassis 3 optical-drive assembly 2 screw 39 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 40
7 Remove the screws that secure the optical-drive bracket to the optical drive. 1 optical-drive bracket 3 screws (2) 2 optical drive 8 Gently pull and disconnect the optical-drive bezel from the optical drive. 1 optical-drive bezel 2 optical drive 40 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 41
inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align and snap -drive cable and the power cable to the optical drive. 8 Connect the hard-drive cable and the power cable to the hard - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 42
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 43
Procedure 1 Open the side-chassis. 1 side-chassis 2 Disconnect the processor-fan cable from the system board. 3 Remove the screws that secure the processor fan to the heat sink. 43 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 44
4 Lift the processor fan off the heat sink. 1 processor fan 3 processor-fan cable 2 screws (4) 44 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 45
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the processor fan - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 46
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 47
2 Lift the heat sink off the system board. 1 heat sink 2 captive screws (4) 47 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 48
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 49
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 50
Procedure 1 Open the side-chassis. 1 side-chassis 50 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 51
2 Using a plastic scribe, pry the coin-cell battery out of its socket. 1 plastic scribe 3 coin-cell battery socket 2 coin-cell battery 51 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 52
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 With the positive-side facing up, insert - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 53
the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 54
Procedure 1 Open the side-chassis. 1 side-chassis 2 Remove the screw that secures the wireless card to the system board. 3 Slide the wireless-card bracket off the wireless card. 4 Disconnect the antenna cables from the wireless card. 54 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 55
5 Slide and remove the wireless card from the wireless-card slot. 1 screw 3 wireless card 5 antenna cables 2 wireless-card slot 4 wireless-card bracket 55 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 56
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the wireless card with - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 57
5 Replace the screw that secures the wireless card to the system board. 1 wireless-card slot 3 wireless card 5 screw 6 Close the side-chassis. Post-requisites 1 Replace the front bezel. 2 Replace the computer cover. 2 antenna cables 4 wireless-card bracket 57 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 58
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the computer cover. 2 Remove the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 59
2 Gently slide the antenna cables through the routing holes on the sidechassis. 1 antenna cables 2 routing guides 3 Close the side-chassis. 4 Remove the screws that secure the antenna modules to the side-chassis. 59 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 60
5 Using a plastic scribe, gently pry the antenna modules off the sidechassis. 1 antenna modules (2) 3 plastic scribe 2 screws (2) 4 antenna cables 60 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 61
inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw antenna cables through the routing guides. Post-requisites 1 Replace the wireless card. 2 Replace - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 62
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the computer cover. 2 Remove the front - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 63
Procedure 1 Open the side-chassis. 1 side-chassis 2 Disconnect the power-button cable from the system board. 63 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 64
3 Press down the tab on the power button and slide it out of the chassis. 1 power-button cable 3 power button 2 tab 64 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 65
inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the power button into its socket. 2 Connect the power-button cable to the system - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 66
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the computer cover. 2 Remove the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 67
2 Open the side-chassis. 1 side-chassis 3 Disconnect the chassis-fan cable from the system board. 67 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 68
4 Remove the chassis fan from the chassis. 1 chassis fan 2 chassis-fan cable 68 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 69
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the chassis fan - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 70
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 71
2 Note the routing and move the cables away from the system board. 1 chassis-fan cable 3 drive-power cable 5 optical-drive cable 2 power-button cable 4 system board 6 hard-drive cable 3 Remove the screw that secures the I/O cover to the chassis and lift the cover off the system board. 4 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 72
5 Starting from the edge near the memory-module slots, gently lift the system board off the chassis. 1 system board 3 I/O cover 2 screws (7) 72 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 73
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service . 6 Route the cables through their routing guides and connect the cables to their respective connectors - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 74
(or restart) your computer. 2 During POST, when the DELL logo is displayed, watch for the F2 prompt to appear and to wait until you see the operating system's desktop. Then, turn off your computer and try again inside your computer, follow the instructions in After working inside your computer. For - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 75
Prerequisites 1 Remove the computer cover. 2 Remove the front bezel. Procedure 1 Open the side-chassis. 2 Remove the jumper plug from pins 2 and 3 and replace it on pins 1 and 2. 3 Wait for approximately 5 seconds. 4 Remove the jumper plug from pins 1 and 2 and replace it on pins 2 and 3. 1 jumper - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 76
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the computer cover. 2 Remove the - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 77
5 Close the side-chassis. Post-requisites 1 Replace the front bezel. 2 Replace the computer cover. 77 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 78
2 Go to www.dell.com/support. 3 Click Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer -click the BIOS update file icon and follow the instructions on the screen. 78 - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 79
Enter. Accessing help in Windows 7 Click Start → Help and Support. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and - Dell Inspiron 3655 desktop | Inspiron 3655 Service Manual - Page 80
Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find
Inspiron 3655
Service Manual
Computer Model: Inspiron 3655
Regulatory Model: D20M
Regulatory Type: D20M001