Dell Inspiron M5110 Setup Guide (PDF) - Page 60

If you have other software problems, Start, Ensure that the program is installed

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Solving Problems If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: -- Ensure that the program is compatible with the operating system installed on your computer. -- Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. -- Ensure that the program is installed and configured properly. -- Verify that the device drivers do not conflict with the program. -- If necessary, uninstall and then reinstall the program. -- Write down any error message that is displayed to help in troubleshooting when contacting Dell. 58

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58
Solving Problems
If you have other software problems
—
•
Back up your files immediately.
•
Use a virus-scanning program to check the
hard drive or CDs.
•
Save and close any open files or programs
and shut down your computer through the
Start
menu.
•
Check the software documentation or
contact the software manufacturer for
troubleshooting information:
–
Ensure that the program is compatible
with the operating system installed on
your computer.
–
Ensure that your computer meets
the minimum hardware requirements
needed to run the software. See
the software documentation for
information.
–
Ensure that the program is installed and
configured properly.
–
Verify that the device drivers do not
conflict with the program.
–
If necessary, uninstall and then reinstall
the program.
–
Write down any error message that is
displayed to help in troubleshooting
when contacting Dell.