Dell Inspiron N4020 Setup Guide - Page 47

Lockups and Software Problems

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If you experience other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 52). • If the problem persists, contact Dell (see "Contacting Dell" on page 72). Solving Problems Lockups and Software Problems If the computer does not start up - Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet. If a program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Select the program that is no longer responding. 4. Click End Task. If a program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. 45

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45
Solving Problems
If you experience other memory problems
—
Run the Dell Diagnostics (see “Dell
•
Diagnostics” on page 52).
If the problem persists, contact Dell (see
•
“Contacting Dell” on page 72).
Lockups and Software
Problems
If the computer does not start up
— Ensure
that the AC adapter is firmly connected to the
computer and to the electrical outlet.
If a program stops responding
—
End the program:
Press <Ctrl><Shift><Esc> simultaneously.
1.
Click
2.
Applications
.
Select the program that is no longer
3.
responding.
Click
4.
End Task
.
If a program crashes repeatedly
— Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE:
Software usually includes
installation instructions in its
documentation or on the CD.