Dell Inspiron One19 Dell™ Technology Guide
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- Dell Inspiron One19 | Dell™ Technology Guide - Page 1
Dell™ Technology Guide www.dell.com | support.dell.com - Dell Inspiron One19 | Dell™ Technology Guide - Page 2
of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for Bluetooth SIG, Inc. and is used by Dell Inc. under license; Blu-ray Disc is a trademark of Blu-ray Disc Association; Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button - Dell Inspiron One19 | Dell™ Technology Guide - Page 3
on Your Computer 27 Programs Installed on Your Computer 28 Wireless Networking 28 Dell Support Website 29 Technical Support 29 Customer Service 30 Warranty Information 30 Dell Forums 31 Contact Us 31 BIOS (System Setup Program) Settings 31 2 Microsoft Windows Desktop 33 Overview 33 - Dell Inspiron One19 | Dell™ Technology Guide - Page 4
XP 41 Start Button (Menu 42 Overview 42 Customizing the Start Menu 43 Control Panel 44 Accessing and Using the Control Panel 45 Customizing Your Computer Settings 45 Managing Your Computer Performance 45 3 Monitors and Displays 47 Cleaning Your Computer's Display Screen 47 Adjusting the - Dell Inspiron One19 | Dell™ Technology Guide - Page 5
Troubleshooting 50 Choosing the Best Display Settings 50 Setting the Display Resolution for External LCD Monitors 50 Setting the Display Technologies 56 4 Navigation Devices (Mouse, Keyboard, Touch Pad 57 Mouse 58 Controlling the Speed of the Mouse Buttons. . . . 58 Controlling the Speed - Dell Inspiron One19 | Dell™ Technology Guide - Page 6
Device (Mouse 64 Troubleshooting a USB Pointing Device 64 Keyboard 65 Customizing Your Keyboard 66 Backlit Keyboard 66 Changing the Input Language of Your Keyboard 67 Using the Numeric Keypad on a Laptop Computer 68 General Keyboard Shortcuts 69 5 Printers-Settings and Drivers 71 Accessing - Dell Inspiron One19 | Dell™ Technology Guide - Page 7
is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level - Dell Inspiron One19 | Dell™ Technology Guide - Page 8
Process That is not Responding . . . . 103 Docking and Undocking Your Laptop Computer. . . . 104 Undocking Your Computer While it is Running- Hot it Stops Responding and Displays a Solid Blue Screen 106 Starting Your Computer in Safe Mode 107 Restarting Your Computer After a Power Loss . . . - Dell Inspiron One19 | Dell™ Technology Guide - Page 9
117 Windows Vista 117 Windows XP 118 Running Backup When the Settings Have Been Preconfigured 118 Running Backup With Hidden Drives 119 Restoring Files 119 Windows Vista 119 Windows XP 119 9 Managing Applications (Programs) . . . 121 Installing Applications on Your Computer 121 Installing - Dell Inspiron One19 | Dell™ Technology Guide - Page 10
129 System Setup Based Performance Tuning . . . . 129 Software Based Performance Tuning 129 NVIDIA Performance 129 NVIDIA Monitor 130 Cleaning Up Your Hard Drive 131 Defragmenting Your Hard Drive 132 Detecting and Repairing Disk Errors 133 Scanning for Viruses and Spyware 133 10 Contents - Dell Inspiron One19 | Dell™ Technology Guide - Page 11
Your Laptop Computer for the First Time 142 Preserving the Life of a Battery 142 Replacing a Battery 143 Checking the Battery Charge 143 Conserving Battery Power 145 Charging the Battery 145 Storing a Battery 146 US Department of Transportation (DOT) Notebook Battery Restrictions 146 Dell - Dell Inspiron One19 | Dell™ Technology Guide - Page 12
153 Checking Your Wireless Network Card 154 Reinstalling Software and Drivers for Your Wireless Network Card 154 Setting up a new Card . . . . . 160 Connecting to a Mobile Broadband Network . . 160 Activating Mobile Broadband Service 160 Managing the Network With the Dell Mobile Broadband Card - Dell Inspiron One19 | Dell™ Technology Guide - Page 13
173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving Space by Setting the way the Browser Logs - Dell Inspiron One19 | Dell™ Technology Guide - Page 14
Temporary Internet Files 188 Decreasing the Size of the Temporary Files Folder 188 Maintaining Privacy by Blocking and Deleting Cookies 189 14 E-mail 191 Setting up a new E-mail Account 191 Windows Vista 192 Windows® XP 192 Managing and Organizing E-mail Messages . . . . . 192 Windows - Dell Inspiron One19 | Dell™ Technology Guide - Page 15
CD, DVD, or Blu-ray Disc Media . . . . . 205 5.1 Audio 207 Setting up the 5.1 Audio Connections 207 Laptop Media Devices (MP3 Players 208 Connecting a Laptop Media Device (MP3 Player) to Your Computer 208 Setting up the Laptop Media Device to Sync in Windows Media Player 208 Setting up the - Dell Inspiron One19 | Dell™ Technology Guide - Page 16
Audio Driver 211 Setting up the Cyberlink (CL) Headphones 211 Using a Digital Camera With Your Computer . . . . . 212 Using Windows Media Player 212 16 Connecting Your Computer to a TV and Adjusting Display Settings 215 Accessing a TV With Your Computer Using a TV Tuner Card 215 Connecting - Dell Inspiron One19 | Dell™ Technology Guide - Page 17
Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 - Dell Inspiron One19 | Dell™ Technology Guide - Page 18
Using a TV Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and - Dell Inspiron One19 | Dell™ Technology Guide - Page 19
Restore 267 Using Dell™ PC Restore and Dell Factory Image Restore 267 Windows Vista: Dell Factory Image Restore . . . . 268 Using the Operating System Media 269 Before you Begin 269 Reinstalling Windows XP or Windows Vista . . . . 269 20 Troubleshooting 271 Troubleshooting Tools 272 Power - Dell Inspiron One19 | Dell™ Technology Guide - Page 20
Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen - Dell Inspiron One19 | Dell™ Technology Guide - Page 21
USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 - Dell Inspiron One19 | Dell™ Technology Guide - Page 22
Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning - Dell Inspiron One19 | Dell™ Technology Guide - Page 23
Start button to access resources, programs, and specialized tools for managing the way Windows appears and functions on your computer. The Start button of the Windows taskbar. Start button From the Start button menu, you can access: • Microsoft Windows Help and Support • Control Panel • Information - Dell Inspiron One19 | Dell™ Technology Guide - Page 24
Microsoft Windows Help and Support This information center provides instructions, hints, and general information about Microsoft Windows and explains how to use the magnifying glass. 4 Click the topic that describes your question. 5 Follow the instructions on the screen. 24 Finding Information - Dell Inspiron One19 | Dell™ Technology Guide - Page 25
your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options). Basic Information Click Start → Help and Support→ Tools (from the Pick a Task options) to view your computer information and to diagnose problems. You can also view more details about - Dell Inspiron One19 | Dell™ Technology Guide - Page 26
To manage viewing features and computer functions, click Start or → Control Panel. FOR MORE INFORMATION: See Windows Help and Support: click Start or → Help and Support. Information About Installed Hardware Device Manager Use the Device Manager to view a list of all devices installed on your - Dell Inspiron One19 | Dell™ Technology Guide - Page 27
learn more about your computer's hardware components, see the View your computer information topic in Windows Help and Support: click Start or → Help and Support. Hardware Devices Installed on Your Computer Click Start or → All Programs→ Accessories→ System Tools→ System Information. Double - Dell Inspiron One19 | Dell™ Technology Guide - Page 28
information is available in the following sources: Device guides Windows Help and Support See Microsoft Windows Help and Support to access device guide for the specific wireless card installed in your computer. The device guide provides helpful information about connecting to a wireless network - Dell Inspiron One19 | Dell™ Technology Guide - Page 29
for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. • Contact Us: Information on various options available for contacting Dell. Technical Support • Drivers and Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding - Dell Inspiron One19 | Dell™ Technology Guide - Page 30
• My Systems List • Security Center • Support History & Status • System Configuration • Technical Subscriptions • Troubleshooting Search • Windows Vista Center • Windows XP Support Center • Wireless Center Customer Service • Dell Financial Services • FAQs • Invoices • Missing, Wrong & Damaged • - Dell Inspiron One19 | Dell™ Technology Guide - Page 31
Financing Support • Sales Support • Technical Support • International Notebook Support BIOS (System Setup Program) Settings The BIOS is a utility that serves as an interface between the computer hardware and the operating system. You may need to update your BIOS settings when you remove and replace - Dell Inspiron One19 | Dell™ Technology Guide - Page 32
32 Finding Information - Dell Inspiron One19 | Dell™ Technology Guide - Page 33
Microsoft Windows Desktop desktop shortcut icons Start button taskbar notification area Overview The Microsoft® Windows® desktop is the display screen area that appears after the Windows operating system starts up. The components of the desktop include a background, icons, shortcuts, and a - Dell Inspiron One19 | Dell™ Technology Guide - Page 34
INFORMATION: To learn more about the Windows desktop, see "Windows Basics" in Windows Help and Support: click Start or → Help and Support. Taskbar Start button Quick Launch toolbar taskbar button notification area Overview The Windows taskbar is usually located at the bottom of the desktop - Dell Inspiron One19 | Dell™ Technology Guide - Page 35
. Adding Icons in the Notification Area Customize the taskbar by choosing the icons it displays or hides. 1 Right-click on an open area of the taskbar. 2 Click Properties. The screen defaults to the Taskbar tab. 3 For computers running Windows Vista®, select the Notification Area tab. Microsoft - Dell Inspiron One19 | Dell™ Technology Guide - Page 36
button in the Notification area. 5 Select an item, then choose its behavior. 6 Click OK. Desktop Icons and Shortcuts icon shortcut Icons displayed for program files, documents, or folders do not include an arrow graphic. HINT: For better performance of your computer, create shortcuts to files - Dell Inspiron One19 | Dell™ Technology Guide - Page 37
: click Start or → Help and Support. Creating and Deleting Program Shortcuts on the Desktop You can create a shortcut to a program, file, or folder by using: Windows Explorer or Desktop. Using Windows Explorer: 1 Right-click the Start button, select Explore. Navigate to the folder or file to - Dell Inspiron One19 | Dell™ Technology Guide - Page 38
to the most common commands for an item. To access the shortcut menus, position the cursor over the item and rightclick (click the right mouse button or the right touch-pad button). 38 Microsoft Windows Desktop - Dell Inspiron One19 | Dell™ Technology Guide - Page 39
Display Properties Menu screen. Use the tabs to select the items you want to adjust. Windows Vista® From the desktop: 1 Right-click an open area of the desktop. 2 Click Personalize, and the Personalize appearance and sounds window appears. 3 Review the available options and follow the instructions - Dell Inspiron One19 | Dell™ Technology Guide - Page 40
® XP From the desktop: 1 Right-click an open area of the desktop. 2 Click Properties. 3 Click Display. The Display Properties window appears. 4 Review the available options and follow the instructions provided. From the Start menu: 1 Click Start → Control Panel→ Appearance and Themes. 2 The - Dell Inspiron One19 | Dell™ Technology Guide - Page 41
OK. NOTE: After the screen saver activates, you may need to log-in again to access your computer. Windows XP 1 Right-click an open area of the desktop. 2 Click Properties. The Display Properties window appears. 3 Click the Screen Saver tab, and select a new screen saver. Microsoft Windows Desktop - Dell Inspiron One19 | Dell™ Technology Guide - Page 42
screen saver activates, you may need to log-in to access your computer. Start Button (Menu) Overview The Start button opens the Start menu, which provides access to: • Control Panel • Programs • Files • Computer settings • Tools that monitor your computer's performance • Windows Help and Support - Dell Inspiron One19 | Dell™ Technology Guide - Page 43
on page 99. FOR MORE INFORMATION: To learn more about the Start button, see "Start Button" on page 23. Customizing the Start Menu Customize the Start menu through program, folder, or file onto the Start button. FOR MORE INFORMATION: To learn more about the Windows desktop, see "Windows Basics" in - Dell Inspiron One19 | Dell™ Technology Guide - Page 44
desktop • Set up printers and other devices • Perform maintenance to enhance performance HINT: A list of the items you can customize appears in the Control Panel screen. Hold your cursor over each item to display the pop-up text box that explains its function. 44 Microsoft Windows Desktop - Dell Inspiron One19 | Dell™ Technology Guide - Page 45
over the category to display its pop-up text box. Managing Your Computer Performance The Control Panel provides tools for you to manage and improve your computer's performance. Use options provided to free up the space on your hard drive or rearrange items on your hard drive to make programs run - Dell Inspiron One19 | Dell™ Technology Guide - Page 46
HINT: Typically, to access the Device Manager: Windows Vista Click Start→ Control Panel→ System and Maintenance→ Administrative Tools→ Computer Management. Windows XP Click Start→ Control Panel→ Performance and Maintenance→ Administrative Tools→ Computer Management. OR Right-click My Computer and - Dell Inspiron One19 | Dell™ Technology Guide - Page 47
Compliance Homepage at www.dell.com/regulatory_compliance. Cleaning Your Computer's Display Screen To clean the display for a desktop computer, wipe the screen with a soft cloth dampened with water. To clean the display screen for a laptop computer, wipe the screen with a soft cloth dampened - Dell Inspiron One19 | Dell™ Technology Guide - Page 48
needed. NOTE: Use only the Dell recommended video drivers, which are designed to offer the best performance with your Dell-installed operating system. FOR MORE INFORMATION: To learn more about display resolution, see "Adjusting Display Settings With the Vendor Video Card Control Panel" on page 246 - Dell Inspiron One19 | Dell™ Technology Guide - Page 49
HINT: To display a program at a specific resolution, both the video card and the display must support the resolution, and the necessary video drivers must be Display Settings. 4 In the Display Settings window under Resolution, move the slide bar to the left or right to decrease/increase the screen - Dell Inspiron One19 | Dell™ Technology Guide - Page 50
screen resolution. 5 Click Apply to check if the selected resolution is ok, if not repeat step 4. 6 Click OK. Troubleshooting Blurry text: If you change the display resolution from the current settings to one not supported by your computer and display, the image may appear blurry or text may be hard - Dell Inspiron One19 | Dell™ Technology Guide - Page 51
OK. Windows® XP 1 Right-click an open area of the desktop. 2 Click Properties. The Display Properties window appears. 3 Select the Settings tab. 4 Select the external LCD monitor in the Display drop-down menu. 5 Under the Screen resolution section, move the slide bar to the left or right to select - Dell Inspiron One19 | Dell™ Technology Guide - Page 52
NOTE: Your video card must support multiple monitors. See Windows Help and Support for information on the drag items across your screen onto alternate monitors. 6 Click OK. Windows XP 1 Right-click an open area of the desktop. 2 Click Properties, and the Display Properties window appears. - Dell Inspiron One19 | Dell™ Technology Guide - Page 53
detailed information about the Control Panel, see "Windows Basic" in Windows Help and Support: click Start or → Help and Support. Using the Ambient Light Sensor in Bright or LowLight Environments: NOTE: Your laptop computer may not have an ambient light sensor. NOTE: The ambient light sensor adjusts - Dell Inspiron One19 | Dell™ Technology Guide - Page 54
sensor feature by pressing the and left-arrow key combination. NOTE: Do not cover the ambient light sensor with any adhesive labels. If covered, the sensor-when enabled-automatically sets the display brightness to the minimum level. NOTE: The ambient light sensor is disabled when your computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 55
has at least two cable requirements, power and data. Your Dell monitor may support one or more of the following data connectors: 1 2 3 4 5 6 7 Connector 1 VGA 2 DVI 3 Composite 4 Component 5 S-Video 6 HDMI 7 DisplayPort Signal Type Audio Support Connects to Analog No Monitor or Projector - Dell Inspiron One19 | Dell™ Technology Guide - Page 56
™ - Features and Benefits Dell, in collaboration with a group of leading PC, graphics, and semiconductor companies, has developed an open-standards based, royaltyfree, and extensible interface, DisplayPort, suited for both external desktop monitors and internal display interfaces. By consolidating - Dell Inspiron One19 | Dell™ Technology Guide - Page 57
on your Microsoft® Windows® desktop. FOR MORE INFORMATION: To learn more about these devices, see the documentation for your computer. Also, see Windows Help and Support: click Start → Help and Support. Navigation Devices (Mouse, Keyboard, Touch Pad) 57 - Dell Inspiron One19 | Dell™ Technology Guide - Page 58
screen. To scroll down, roll the wheel backward (toward you). To scroll up, roll the wheel forward (away from you). Controlling the Speed of the Mouse Buttons Windows Vista® 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 On the Button Mouse. 2 On the Buttons tab of the Mouse - Dell Inspiron One19 | Dell™ Technology Guide - Page 59
lines to scroll with each notch on the wheel, or click One screen at a time. 3 Click OK. Cleaning a Non-Optical Mouse If your screen cursor (mouse pointer) skips or moves abnormally, clean the mouse. Wipe the ball with a clean, lint-free cloth. Navigation Devices (Mouse, Keyboard, Touch Pad) 59 - Dell Inspiron One19 | Dell™ Technology Guide - Page 60
the rollers. 7 Replace the ball and Bluetooth adapter to your computer, if one is not already built in to your computer. 2 Set up the device so that your computer can find (or discover) it. Check the manufacturer's guide or website for instructions. 3 Install the device, using the instructions - Dell Inspiron One19 | Dell™ Technology Guide - Page 61
dialog box on the Options tab, select the Alert me when a new Bluetooth device wants to connect check box. Windows® XP 1 Attach or turn on your Bluetooth-enabled adapter. 2 Make your mouse discoverable by pressing a button on the bottom of the mouse. See your mouse documentation for more information - Dell Inspiron One19 | Dell™ Technology Guide - Page 62
computers) to move the cursor or select objects on the screen: • To move the cursor, lightly slide your finger or button twice. Circular Scrolling NOTE: Your laptop computer may not support the circular scrolling feature. To configure the circular scrolling, double-click the Dell Keyboard, Touch Pad) - Dell Inspiron One19 | Dell™ Technology Guide - Page 63
laptop computer may not support single finger zoom feature. To change the zoom settings, double-click the Dell from their electrical outlets. 3 Remove any installed batteries. 4 Moisten a soft, lint-free cloth pointer when I'm interacting with items on the screen check box. 3 Click OK. Windows® XP - Dell Inspiron One19 | Dell™ Technology Guide - Page 64
to install the appropriate drivers manually. FOR MORE INFORMATION: To learn more about using a USB pointing device, see the pointing device's manufacturer's guide for more information. Also, see Windows Help and Support: click Start or → Help and Support. Troubleshooting a USB Pointing Device You - Dell Inspiron One19 | Dell™ Technology Guide - Page 65
® System Restore" on page 265 HINT: If you still have problems with the pointing device, check the software driver for the device. You may have to reinstall the driver. See "Determining Whether a Device Driver is the Source of a Device Problem" on page 79. Keyboard Your keyboard provides different - Dell Inspiron One19 | Dell™ Technology Guide - Page 66
Panel→ Printers and Other Hardware→ Keyboard. 2 On the Keyboard Properties window, adjust the keyboard settings you want to change and click OK. Backlit Keyboard NOTE: Your computer may not support a backlit keyboard feature. The backlit keyboard provides visibility in dark environments by - Dell Inspiron One19 | Dell™ Technology Guide - Page 67
text services you want to add, and then click OK. NOTE: If the Language bar is not visible, right-click the taskbar, point to Toolbars, and then click Language bar. 6 Click the Input language button on the language bar. 7 Select the input language you want to use. 8 Click the Keyboard layout button - Dell Inspiron One19 | Dell™ Technology Guide - Page 68
Using the Numeric Keypad on a Laptop Computer numeric keypad Your laptop computer may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard. • To type a number or symbol, press and hold and press the desired key. • To enable the - Dell Inspiron One19 | Dell™ Technology Guide - Page 69
this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. Renames the selected item. Searches for a file or folder. Displays the Address bar list in Windows Explorer. Refreshes the active window. Cycles through screen elements - Dell Inspiron One19 | Dell™ Technology Guide - Page 70
all open windows. Windows logo key and Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key Pause> Opens the System Properties dialog box. 70 Navigation Devices (Mouse, Keyboard, Touch Pad) - Dell Inspiron One19 | Dell™ Technology Guide - Page 71
Printers-Settings and Drivers Accessing Printer Information You can find information about your printer(s) through the Start button. From the Start menu, click Control Panel to access the hardware on your computer, including a list of printers connected to your computer. See your printer - Dell Inspiron One19 | Dell™ Technology Guide - Page 72
Icons and Shortcuts" on page 36. Also, see Microsoft® Windows® Help and Support: click Start or → Help and Support. Changing Printer Settings Your printer settings determine print quality, finishing options (such as Type tab to select your photo paper type. 72 Printers-Settings and Drivers - Dell Inspiron One19 | Dell™ Technology Guide - Page 73
add one or more computers to your printer. EXAMPLE: You have a laptop computer that you use at work and at home. If you want to print at both locations, you can and Faxes. 2 Click Add a Printer. 3 Follow the instructions on the Add Printer Wizard screen. Printers-Settings and Drivers 73 - Dell Inspiron One19 | Dell™ Technology Guide - Page 74
For instructions on installing a network service, see "Networks (LAN, Wireless, Mobile Broadband)" on page 149. Once your computer is connected to a network, you can add your printer to that connection. FOR MORE INFORMATION: To learn more about connecting to a network, see Windows Help and Support - Dell Inspiron One19 | Dell™ Technology Guide - Page 75
and Utilities installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe - Dell Inspiron One19 | Dell™ Technology Guide - Page 76
. If those drivers are not displayed, exit the Drivers and Utilities program, shut down all programs, and restart your computer. For device driver information, see the documentation that came with the device. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If - Dell Inspiron One19 | Dell™ Technology Guide - Page 77
appears. The free space on drive C (the hard drive) is displayed. Shadow Storage Shadow Storage is space reserved on the hard drive for conducting a System Restore (see "Using Microsoft® Windows® System Restore" on page 265). To determine the amount of hard drive space used by Shadow Storage - Dell Inspiron One19 | Dell™ Technology Guide - Page 78
6 Press . The Command Prompt displays the amount of space used by Shadow Storage. Reducing Hard Drive Space Used by Shadow Storage 1 Click semiconductors whereas Hard Drives use a magnetic media. Unlike flash-based memory cards, an SSD emulates a hard disk drive, thus easily replacing it in - Dell Inspiron One19 | Dell™ Technology Guide - Page 79
next to the device name, you may need to reinstall or update the driver. Replacing a Driver With a Previous Version of the Driver If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties - Dell Inspiron One19 | Dell™ Technology Guide - Page 80
that came with the device for information about the driver for that device. 6 Click the driver that you want to reinstall and follow the instructions on the screen. Manually Reinstalling a Driver 1 Download the driver for the device to your hard drive. 2 Click Start and right-click Computer. 3 Click - Dell Inspiron One19 | Dell™ Technology Guide - Page 81
restart your computer. HINT: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Drive Problems CAUTION: Before you begin any of - Dell Inspiron One19 | Dell™ Technology Guide - Page 82
See "Running the Dell Diagnostics" on page 281. Optical Drive Problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVDs work in all - Dell Inspiron One19 | Dell™ Technology Guide - Page 83
click Start. Working with RAID A redundant array of independent disks (RAID) is a disk storage configuration that increases performance or data redundancy. There are four basic RAID levels discussed in this section. NOTE: RAID requires multiple hard drives. The number of hard drives required varies - Dell Inspiron One19 | Dell™ Technology Guide - Page 84
is searching for and reading the next block. RAID 0 uses the full storage capacities of both drives. For example, two 120GB hard drives combine to provide 240 GB of hard drive space on which to store data. NOTE: In a RAID 0 configuration, the size of the configuration is equal to the size of the - Dell Inspiron One19 | Dell™ Technology Guide - Page 85
, read and write operations are directed to the remaining drive. A replacement drive can then be rebuilt using the data from the remaining drive. NOTE: In a RAID 1 configuration, the size of the configuration is equal to the size of the smallest drive in the configuration. Drives and Media 85 - Dell Inspiron One19 | Dell™ Technology Guide - Page 86
and write operations are directed to the other surviving drives. A replacement drive can then be rebuilt using the data from the surviving drives. Also, because data is duplicated on the primary and additional drives, four 120-GB RAID level 1 drives collectively have a maximum of 240-GB on which to - Dell Inspiron One19 | Dell™ Technology Guide - Page 87
byte level and also stripe error correction information (rotating parity array). This results in excellent performance and good fault tolerance. If a drive failure occurs, subsequent read and write operations are directed to the other surviving drives. A replacement drive can then be rebuilt using - Dell Inspiron One19 | Dell™ Technology Guide - Page 88
4 Press the left- and right-arrow keys to highlight RAID On, and then press . 5 Repeat the process, as needed, for each hard drive. NOTE: Hard drives in a RAID configuration should be of equal size to avoid unallocated space. 6 Press , press the left- and right-arrow keys to highlight - Dell Inspiron One19 | Dell™ Technology Guide - Page 89
in the RAID array. NOTE: The number of drives supported in each RAID array varies, depending on what computer you have. 7 After assigning the hard drives to an array, press . The Clear disk to return to the previous screen. 11 Press to exit the RAID BIOS. Drives and Media 89 - Dell Inspiron One19 | Dell™ Technology Guide - Page 90
Free Disk Selection window appears. NOTE: Only RAID-enabled hard drives are listed as free disks. 7 Click to select the drives that will make up the RAID configuration, click Next, and then click Next again. NOTE: The number of drives supported in each RAID array varies, depending on what computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 91
. A confirmation screen appears with the name and size of the array that you have marked for deletion. 5 Click Finish to delete the RAID configuration. The MediaShield RAID management utility window appears and lists any remaining arrays along with any other installed hard drives. Converting From - Dell Inspiron One19 | Dell™ Technology Guide - Page 92
window appears and displays the status of the upgrade/migration process along with any other installed hard drives. Rebuilding a RAID Configuration (RAID 1 only) If one of the hard drives in a RAID 1 array fails, you can rebuild the array by restoring the data to a replacement drive. 1 Launch Nvidia - Dell Inspiron One19 | Dell™ Technology Guide - Page 93
RAID Level 1 Configuration" on page 97. Configuring a RAID 0 or RAID 1 Array Before Installing the Operating System NOTICE: You lose any data on your hard drives when you create a RAID configuration using the following procedure. Back up data that you want to keep before continuing. NOTICE: Use the - Dell Inspiron One19 | Dell™ Technology Guide - Page 94
. 8 Confirm that the correct volume configuration is displayed on the main Intel RAID Option ROM utility screen. 9 Press the up- and down-arrow keys screen, select the first hard drive you want to include in your RAID level 0 volume, and then click the right arrow. 5 Select a second hard drive - Dell Inspiron One19 | Dell™ Technology Guide - Page 95
Volume Location screen, click the first hard drive you want to use, and then click the right arrow. 7 Click a second hard drive until two drives appear in Hard Drive Failure (RAID 1) NOTE: Perform the following steps only after you have replaced the failed hard drive (see the appropriate "Drives" - Dell Inspiron One19 | Dell™ Technology Guide - Page 96
the average file size, choose 128 KB as your stripe size. 8 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next. This drive should be the hard drive containing the data or operating system files that you want to keep on the RAID volume - Dell Inspiron One19 | Dell™ Technology Guide - Page 97
system files that you want to keep on the RAID volume). 7 On the Select Source Hard Drive screen, double-click the hard drive from which you want to migrate, and click Next. This drive should be the hard drive containing the data or operating system files that you want to keep on the RAID volume - Dell Inspiron One19 | Dell™ Technology Guide - Page 98
98 Drives and Media - Dell Inspiron One19 | Dell™ Technology Guide - Page 99
Microsoft® Windows® operating system before you turn off the computer. Windows Vista® 1 Save and close all open files and close all programs. 2 Click Start button. and move the mouse pointer to the arrow next to the lock 3 Click Shut Down. Windows® XP 1 Save and close all open files and close - Dell Inspiron One19 | Dell™ Technology Guide - Page 100
. 4 Click the Turn Off button to shut down the computer. HINT: If your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off your computer properly in Windows, see Windows Help and Support: click Start or → Help - Dell Inspiron One19 | Dell™ Technology Guide - Page 101
XP Standby Hibernation Shut Down Standby is a state in which the display and hard disks turn off, so that your computer uses less power. When you want to use the computer again, it comes out of standby quickly, and your desktop is restored exactly as you left it. Because standby does not save your - Dell Inspiron One19 | Dell™ Technology Guide - Page 102
End Task button If a program on your computer stops responding or appears frozen, Windows will try to find the problem and fix it automatically. In order to continue work, you may Task Manager, see Windows Help and Support: click Start or → Help and Support. 102 Shutting Down Your Computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 103
button Use the Task Manager to end (terminate) processes that have stopped responding. A process can be a program, such as Windows Explorer, or a service any unsaved data. If you end a process associated with a system service, some part of the system may not function properly. FOR MORE INFORMATION - Dell Inspiron One19 | Dell™ Technology Guide - Page 104
Docking and Undocking Your Laptop Computer Undocking Your Computer While it is Running- Hot Undocking Advanced Configuration and Power Interface (ACPI) is a form of power management, that enables the operating system to control the amount of power given to each device attached to the computer. If - Dell Inspiron One19 | Dell™ Technology Guide - Page 105
HINT: 1) If the computer does not have power from a battery, the computer turns off when you undock it, If this is not successful, you may need to manually end a program and/or process using Task Manager. Vista When you attempt to shut down, the screen may darken and show you which programs are - Dell Inspiron One19 | Dell™ Technology Guide - Page 106
shut down the computer. Shutting Down a Computer When it Stops Responding and Displays a Solid Blue Screen When an operating system experiences an unrecoverable error, the computer displays a blue screen containing error codes, and all computer operations stop. At this point, you must turn off - Dell Inspiron One19 | Dell™ Technology Guide - Page 107
battery for a laptop computer to ensure that power is off and components will reset when the power is turned back on. See "Replacing a Battery" on page 143. HINT: If an error message is displayed when the computer stops responding, write down the message. This will help you troubleshoot the problem - Dell Inspiron One19 | Dell™ Technology Guide - Page 108
more about how to manage power options on your computer, see: • Windows Help and Support: click Start or and Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • "Power (Power Settings, Power Protection Devices, and Batteries)" on page 135. 108 Shutting - Dell Inspiron One19 | Dell™ Technology Guide - Page 109
Folders Files are documents, photos, or graphics stored on your computer. A folder is a group of multiple files. FOR MORE INFORMATION: To learn more about how to open, copy, and delete files and folders, see Windows Help and Support: click Start or → Help and Support. Files and Folders 109 - Dell Inspiron One19 | Dell™ Technology Guide - Page 110
computer. FOR MORE INFORMATION: To learn more about using the Windows Explorer utility, see Windows Help and Support: click Start or → Help and Support. In Windows Explorer, use the Forward and Back buttons above the Address Bar to navigate to files you previously viewed. 110 Files and Folders - Dell Inspiron One19 | Dell™ Technology Guide - Page 111
Selecting and Opening Files To open a file, you first need to select the file. To select a file, click the filename one time. Selected files appear highlighted. To open the file, doubleclick the selected filename. Selecting a Group of Files SHIFT Click the first file you want included in the group. - Dell Inspiron One19 | Dell™ Technology Guide - Page 112
-click on a file you want to open. When you finish working with the file, perform the following to save the file: Click for the file in the File name box and click Save. Opening a Graphic Image (Picture or Art) When you double-click on a graphic (such as a photo) to open it, it appears in the Windows - Dell Inspiron One19 | Dell™ Technology Guide - Page 113
3 Type the filename or part of the filename in the Search box. 4 Type a word or part of a word in the Search box. 5 Press or click the magnifying glass To search for a picture: 1 Click Start → All Programs →Windows Photo Gallery. Windows® XP 1 Click Start → Search. 2 Under Search - Dell Inspiron One19 | Dell™ Technology Guide - Page 114
HINT: When you delete a file, Windows places the file in the Recycle Bin in case you need to restore the file. To permanently delete a file, empty the Recycle Bin. To empty the Recycle Bin, double-click the Recycle Bin icon and select Empty Recycle - Dell Inspiron One19 | Dell™ Technology Guide - Page 115
box. Then click on the sharing and security link on the Shared Documents Properties window. This action takes you to the Windows Help and Support screen. Sharing Files With Password Protection. If your computer is part of a workgroup, you have the option of turning password protection on or off. If - Dell Inspiron One19 | Dell™ Technology Guide - Page 116
1 Locate the folder or file for which you want to set permissions and rightclick on it. 2 Click Properties→ Security to remove permissions from a group or user, click on the required group or user and click Remove. FOR MORE INFORMATION: To learn more about setting permissions, see "Administrator - Dell Inspiron One19 | Dell™ Technology Guide - Page 117
and Settings Transfer wizard in Windows XP: 1 Click Start → All Programs → Accessories → System Tools. 2 Select Files and Settings Transfer Wizard. 3 Follow the instructions on the wizard. Backing up Files You can back up your entire computer or just certain files and folders. Windows Vista - Dell Inspiron One19 | Dell™ Technology Guide - Page 118
or folder in Click to select the check box for any drive, folder, or file that you want to back up. and file name for the backup (.bkf) file, or click the Browse button to find a file. • If you are backing up files and folders , simply access the Backup or Restore Wizard and click Next and Finish - Dell Inspiron One19 | Dell™ Technology Guide - Page 119
hidden drives. To do so, open the program that you used to hide the drive and make the drive visible. Restoring Files You can restore your Restore Center. 2 Click either Restore files or Restore computer. 3 Click Continue on User Account Control dialog box and follow the instructions on the Restore - Dell Inspiron One19 | Dell™ Technology Guide - Page 120
120 Files and Folders - Dell Inspiron One19 | Dell™ Technology Guide - Page 121
Computer Installing Applications From a CD or DVD With Microsoft® Windows® 1 Insert the CD or DVD into your computer. 2 Follow the instructions on your screen. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. If an application does not - Dell Inspiron One19 | Dell™ Technology Guide - Page 122
to your computer to allow you to scan the file for viruses. To install the application, double-click the file and follow the instructions on your screen. NOTICE: When downloading and installing applications from the Internet, be sure you trust the publisher of the application and the website that is - Dell Inspiron One19 | Dell™ Technology Guide - Page 123
in Category to see the program you want to add. 4 Select an application from the list, and click Add. 5 Follow the instructions on your screen. Removing Applications From Your Computer Windows Vista 1 Click Start → Control Panel→ Programs→ Programs and Features. 2 Select the application you want to - Dell Inspiron One19 | Dell™ Technology Guide - Page 124
Remove Programs utility, you may accidentally delete drivers needed by other programs. Ending an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically. You can also - Dell Inspiron One19 | Dell™ Technology Guide - Page 125
computer may begin to run slower over time. Slower performance can be caused by: • Disorganized files • Unnecessary software • Unused network drives • Too many programs that run automatically at startup In addition, viruses can cause serious damage and dramatically slow your computer's performance - Dell Inspiron One19 | Dell™ Technology Guide - Page 126
Read the safety instructions available in the Dell™ safety information that shipped with your computer. Turn off and unplug the computer from the electrical outlet. For a laptop computer, remove any batteries. Cleaning the Computer To clean your computer, wipe the computer, keyboard, and plastic - Dell Inspiron One19 | Dell™ Technology Guide - Page 127
1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To avoid damaging the surface, do not wipe in a circular motion around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the - Dell Inspiron One19 | Dell™ Technology Guide - Page 128
Management, and other storage, and service system utilities. Event Viewer - advanced system tool to view security, application, and system events to check for errors or problem areas. Local Security Policy - advanced security tool to manage and update system security for passwords, local policies - Dell Inspiron One19 | Dell™ Technology Guide - Page 129
performance to detect problems. FOR MORE INFORMATION: To learn more about managing space on your hard drive by removing unused applications, see "Removing Applications From Your Computer" on page 123. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings - Dell Inspiron One19 | Dell™ Technology Guide - Page 130
cards, memory, system board, and chassis components. Selecting a component in the Device Settings interface displays the available settings and options for that component. Advanced users can manually drivers. This information can be saved to a file for further review as well as technical support - Dell Inspiron One19 | Dell™ Technology Guide - Page 131
cards, memory, system board, and chassis components. Selecting a component in the interface displays realtime data for the available operating characteristics of that component. These characteristics may include voltages, fan key strokes. Cleaning Up Your Hard Drive 1 Click Start → All - Dell Inspiron One19 | Dell™ Technology Guide - Page 132
are fragmented into one location. This reduces the time your computer spends to locate all the parts of a file and open it. Before defragmenting the hard drive, Windows analyzes the disk to determine if you need to defragment it. You should perform this procedure at least once a week. NOTE: If you - Dell Inspiron One19 | Dell™ Technology Guide - Page 133
2 Select the drive you want to defragment and click Analyze to determine if you need to defragment the disk. Click Defragment to go ahead and defragment the disk. NOTE: You should not use your computer during the defragmentation process. Detecting and Repairing Disk Errors 1 Click Start→ My - Dell Inspiron One19 | Dell™ Technology Guide - Page 134
viruses, see "Viruses" on page 179. Windows Defender is an antispyware application that: • Checks your computer hard drive for locations infected by the spyware • Checks all files on your hard disk for spyware • Checks all currently running programs for spyware FOR MORE INFORMATION: To learn more - Dell Inspiron One19 | Dell™ Technology Guide - Page 135
of the battery. • High performance provides the highest level of performance by adapting processor speed to your activity and maximizing performance. To select a power plan: 1 Click Start Options. → Control Panel → System and Maintenance → Power Power (Power Settings, Power Protection Devices - Dell Inspiron One19 | Dell™ Technology Guide - Page 136
the display for a laptop computer. • Press . To wake your computer, depending on how you set the power management options: • Press the power button. OR • Open the display for a notebook computer. Hibernate Hibernate conserves power by copying system data to a reserved area on the hard drive - Dell Inspiron One19 | Dell™ Technology Guide - Page 137
. Your computer enters hibernate mode if the battery charge level becomes critically low. To manually enter hibernate mode: • Click Start and move the pointer to the arrow icon by the Lock button. Then click Hibernate. OR • Depending on how you set the power management options, you may also use one - Dell Inspiron One19 | Dell™ Technology Guide - Page 138
Mode Standby conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby, it returns to the same operating state it was in before entering standby. NOTICE: If your computer loses AC and battery power while in - Dell Inspiron One19 | Dell™ Technology Guide - Page 139
power by copying system data to a reserved area on the hard drive computer enters hibernate if the battery charge level becomes critically low. To manually enter hibernate: • Click Start power button. • Close the display for a notebook computer. • Press . NOTE: Some PC Cards or Express Cards - Dell Inspiron One19 | Dell™ Technology Guide - Page 140
instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms. Power Line Conditioner NOTICE: Power line conditioners do not protect against power interruptions. 140 Power (Power Settings, Power - Dell Inspiron One19 | Dell™ Technology Guide - Page 141
. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL). Laptop Computer Batteries To ensure optimal performance and to help preserve BIOS settings - Dell Inspiron One19 | Dell™ Technology Guide - Page 142
time of your battery: • Using optical drives • Using wireless communications devices, PC Cards, Express Cards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other power- intensive programs such as complex 3D graphics applications • Running the - Dell Inspiron One19 | Dell™ Technology Guide - Page 143
. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer. CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge - Dell Inspiron One19 | Dell™ Technology Guide - Page 144
, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. 144 Power (Power Settings, Power Protection Devices, and - Dell Inspiron One19 | Dell™ Technology Guide - Page 145
to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge. Power (Power Settings, Power Protection Devices, and - Dell Inspiron One19 | Dell™ Technology Guide - Page 146
NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer with the computer turned on. You can leave the battery in the computer for as long - Dell Inspiron One19 | Dell™ Technology Guide - Page 147
for your laptop computer using the options available under All Day Battery mode or Extended Battery Life mode. FOR MORE INFORMATION: To learn more about using the Dell ControlPoint application, see the Help available from the main ControlPoint screen. Power (Power Settings, Power Protection Devices - Dell Inspiron One19 | Dell™ Technology Guide - Page 148
148 Power (Power Settings, Power Protection Devices, and Batteries) - Dell Inspiron One19 | Dell™ Technology Guide - Page 149
, or a peripheral such as a printer. For example, with a network set up in a home or small office, you can: • Print to a shared printer. • Access drives and files on another computer. • Share files. • Browse other networks. • Access the Internet. Networks (LAN, Wireless, Mobile Broadband) 149 - Dell Inspiron One19 | Dell™ Technology Guide - Page 150
Connections Wizard guides you through Dell Support. Local Area Networks (LAN) 1 2 3 4 1 Cable 3 Modem 2 Router 4 Internet A local area network (LAN) connects two or more computers with each other through a network cable connected to each computer. This type of computer network generally covers - Dell Inspiron One19 | Dell™ Technology Guide - Page 151
provided by the broadband modem. A router has multiple ports, each supporting one computer or one peripheral such as a printer. • Network service charge. • Your computer must have a network interface card. • Your existing phone line or cable television line is used to provide the broadband service - Dell Inspiron One19 | Dell™ Technology Guide - Page 152
your Internet service provider (ISP troubleshooting information. Install the required software according to the instructions instructions on the screen. FOR MORE INFORMATION: To learn more about connecting your computer to a network, see Windows Help and Support: click Start or → Help and Support - Dell Inspiron One19 | Dell™ Technology Guide - Page 153
antennas over the air waves. FOR MORE INFORMATION: To learn more about WWAN, see Windows Help and Support: click Start or → Help and Support. Also, see any device guides for the wireless cards that may have come with your computer. What you Need to set up a WLAN • Broadband Internet access - Dell Inspiron One19 | Dell™ Technology Guide - Page 154
Drivers for Your Wireless Network Card If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support - Dell Inspiron One19 | Dell™ Technology Guide - Page 155
which usually contains installation and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer. Connecting to a WLAN NOTE: The following networking instructions do not apply to internal cards with Bluetooth® wireless technology or - Dell Inspiron One19 | Dell™ Technology Guide - Page 156
networks and enter any encryption keys if the network is a secured network. Some computers may even display a pop-up indicating that a public WLAN is within range of your computer. HINT: Follow the instructions for connecting to a public wireless network one time, and whenever you come into range of - Dell Inspiron One19 | Dell™ Technology Guide - Page 157
the Wireless Card With a Wireless Switch Your laptop computer may include a wireless switch. You can use this switch to turn your wireless card on switch in position for a few seconds. Other computers may use a separate button or switch for scanning. FOR MORE INFORMATION: To learn more about how to - Dell Inspiron One19 | Dell™ Technology Guide - Page 158
and playing games. Some of the Dell wireless printers use an ad hoc network to configure the wireless adapter for the printer. The Windows Vista you are connecting to. 3 Click Next to begin. 4 Follow the instructions on the screen. HINT: The ad hoc network does not become active until at least - Dell Inspiron One19 | Dell™ Technology Guide - Page 159
than a WLAN, which typically covers only from 100 to 1000 cellular-data coverage zone. Contact your service provider for coverage details. NOTE: Support: click Start or → Help and Support • Any device guides for the Mobile Broadband cards that may have come with your computer • Any device guides - Dell Inspiron One19 | Dell™ Technology Guide - Page 160
under Modems on Windows Help and Support. Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini Cards. They do not apply to internal cards with wireless technology. Activating Mobile Broadband Service Before you connect to the Internet - Dell Inspiron One19 | Dell™ Technology Guide - Page 161
an easy method for getting started with Mobile Broadband. Click Start → All Programs→ Dell Wireless→ Dell Wireless Broadband and follow the instructions on the screen. WiMAX NOTE: WiMAX is not supported on all computers. WiMAX (Worldwide Interoperability for Microwave Access) is a standardsbased - Dell Inspiron One19 | Dell™ Technology Guide - Page 162
all computers. WPAN (Wireless Personal Area Network) helps interconnect wireless devices centered around your personal workspace. WPAN technology supports communication over a short distance. Bluetooth, used as the basis for a new standard, IEEE 802.15. is an example of WPAN. Managing Your Network - Dell Inspiron One19 | Dell™ Technology Guide - Page 163
. 2 Select the Windows Firewall icon. 3 If the Firewall option is disabled, select this option to enable the firewall. Software companies regularly update their products to add security fixes. Install the latest version of your Internet browser and operating systems on all computers on your network - Dell Inspiron One19 | Dell™ Technology Guide - Page 164
wireless router uses an administrator password and wireless network name (Service Set Identifier [SSID]), which are set to default values by because the encryption key changes dynamically. All hardware on your network must support the same encryption standard. To set up data encryption on the router - Dell Inspiron One19 | Dell™ Technology Guide - Page 165
Set up MAC filtering. If you configure your wireless router to use MAC filtering, the router will limit access to wireless adapters with MAC addresses that you specify. 1 Open the Command Prompt window and type ipconfig/all. 2 Under the wireless network connection, note the 12-character hexadecimal - Dell Inspiron One19 | Dell™ Technology Guide - Page 166
service provider. Do not access online financial websites from a public WLAN. Before using public wireless networks, update your service. Even if you follow the preceding guidelines, do not access online banking or brokerage websites when using a public WLAN. Locating Networks With the Dell - Dell Inspiron One19 | Dell™ Technology Guide - Page 167
Card With a Wireless Switch" on page 157). Other computers may use a separate button or switch for scanning. Follow the instructions in the documentation for using the wireless switch or button task through: • Dell ControlPoint Connection Manager • System BIOS, available through the system setup program ( - Dell Inspiron One19 | Dell™ Technology Guide - Page 168
Mobile Broadband • Dial-up • Ethernet (or "wired") • Bluetooth and UWB • GPS To Dell ControlPoint window is displayed. 2 Click Connection Manager. The Connection Manager Overview window appears. 3 From the Connection Manager Overview window, select Manage Connections and follow the instructions - Dell Inspiron One19 | Dell™ Technology Guide - Page 169
and virus protection up to date across the network See the Dell™ Systems Management Administrator's Guide for details on the use of the Intel® Active Management Technology. This guide is available on the Dell Support website at support.dell.com. Networks (LAN, Wireless, Mobile Broadband) 169 - Dell Inspiron One19 | Dell™ Technology Guide - Page 170
170 Networks (LAN, Wireless, Mobile Broadband) - Dell Inspiron One19 | Dell™ Technology Guide - Page 171
both individual and organizational users) around the world. The Internet supports an extensive world-wide collection of computers and servers, which need a modem or network connection and an Internet Service Provider (ISP). An ISP offers one or more of the following Internet connection options: - Dell Inspiron One19 | Dell™ Technology Guide - Page 172
, contact your ISP or cellular telephone service for setup instructions. Web Browsers for Viewing Internet Sites To view the Internet, you need a web browser, which is a software application (a program) that displays web pages. Web pages include text, graphics, sound, and video, which use the - Dell Inspiron One19 | Dell™ Technology Guide - Page 173
Dell Support website at support.dell.com Service provider (ISP). To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen - Dell Inspiron One19 | Dell™ Technology Guide - Page 174
card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen Click Set up my connection manually and click Next. 7 - Dell Inspiron One19 | Dell™ Technology Guide - Page 175
Troubleshooting Problems Connecting to the Internet If you are having problems connecting to the Internet, see the information that came from your Internet service provider and the information that came with any connection hardware. If you cannot connect to the Internet, but have successfully - Dell Inspiron One19 | Dell™ Technology Guide - Page 176
Displays Web Pages The general appearance of a web page can be altered through the use of colors, languages, font, and accessibility. 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 Locate buttons are still having trouble reading the text on a web - Dell Inspiron One19 | Dell™ Technology Guide - Page 177
size of everything on the screen by using the Zoom feature the websites that you visit in order to speed up the process of downloading graphics each time you re-visit a web page. You can delete or decrease the provides a visual display of all the tabs that are open. Accessing the Internet 177 - Dell Inspiron One19 | Dell™ Technology Guide - Page 178
can be used to override individual web page settings to ignore certain colors and fonts on specified web pages. Click on any of the radio buttons to enable the accessibility features, or use the more advanced style-sheet feature, which allows a pre-formatted style sheet to be used for all web - Dell Inspiron One19 | Dell™ Technology Guide - Page 179
your computer. Each time you visit a website a certain amount of interaction occurs between the web page and your computer's browser. Sometimes websites display ads that pop up in another window. Sometimes your visits to a website are tracked by cookies that are placed on your computer. Ensure - Dell Inspiron One19 | Dell™ Technology Guide - Page 180
check your computer for viruses and quarantine suspected programs and data. You can obtain antivirus programs from the Dell Support web page located at support.dell.com. Updating Your Antivirus Programs Keep your antivirus program up to date since new viruses are discovered every day. Regularly - Dell Inspiron One19 | Dell™ Technology Guide - Page 181
settings. General tab Exceptions tab Advanced tab The General tab displays two settings: On and Off. Setting Windows Firewall to On on a network to share error and status information with one another. • The Default Settings allow for a complete Windows Firewall restore. This option places the - Dell Inspiron One19 | Dell™ Technology Guide - Page 182
not protect their computers. Malware is software that is designed to corrupt data or hard drives on computers. Some malware can record every key you press, which may allow the capture of your credit card numbers and banking information. Spyware and malware can potentially harm your computer and make - Dell Inspiron One19 | Dell™ Technology Guide - Page 183
in Windows Help and Support: click Start or → Help and Support: • "Remove spyware Obtain anti-spam programs from the Dell web page. Phishing Scams Phishing personal information, such as your credit card number. Protect yourself from phishers by reviews by other customers if you are - Dell Inspiron One19 | Dell™ Technology Guide - Page 184
trust organization. • Can you contact a person associated with the website by phone or a physical mailing address? • Is product information and availability displayed openly and honestly? • How fast will the order be processed? • Are the shipping costs reasonable? • Does the store have a reasonable - Dell Inspiron One19 | Dell™ Technology Guide - Page 185
many can decrease the actual size of the browser you use to view the websites. 1 Click View. 2 Click Toolbars. Another menu will appear that displays all the available toolbars for the browser. A check next to a toolbar indicates that the toolbar is currently turned on. 3 Click a toolbar to enable - Dell Inspiron One19 | Dell™ Technology Guide - Page 186
are searching for in the Search field. 2 Press or click Go or Search (depending on the search engine). A list of related web pages is displayed below the search field. HINT: When searching for information, make sure that your spelling is correct and that you use specifically related words to - Dell Inspiron One19 | Dell™ Technology Guide - Page 187
Service Provider. Also, see Windows Help and Support for a better understanding of working with Internet settings: click Start or → Help and Support are available from the Print Preview screen: • Click the first drop-down menu to allow multiple pages to be displayed simultaneously. • Click the second - Dell Inspiron One19 | Dell™ Technology Guide - Page 188
and speed. 1 Open your web browser and locate a tab for Internet Options. 2 From the Temporary Internet Files section, click the Delete Files button. Decreasing the Size of the Temporary Files Folder Internet Explorer keeps a log of the websites that you visit and a storage space of temporary - Dell Inspiron One19 | Dell™ Technology Guide - Page 189
markers (pieces of code) placed on your and clicking the Options tab. Look for a Delete Cookies button and click it. For example, to delete cookies in Internet OK. HINT: Blocking cookies may prevent some web pages from displaying correctly. Some websites store your member name, password, or other - Dell Inspiron One19 | Dell™ Technology Guide - Page 190
190 Accessing the Internet - Dell Inspiron One19 | Dell™ Technology Guide - Page 191
Connection Wizard to help you connect to the Internet and set up your email account. You need the following information from your Internet service provider (ISP) or local area network (LAN) administrator: • Account name and password • The names of your incoming and outgoing e-mail servers NOTE - Dell Inspiron One19 | Dell™ Technology Guide - Page 192
or → Help and Support. Windows Vista® To add (or remove) a Windows Mail account: 1 Click Start → All Programs→ Windows Mail. 2 Click Tools→ Accounts. 3 Click Add or Remove, choose the type of account you want to add or remove, click Next, and then follow the online instructions. Windows® XP To - Dell Inspiron One19 | Dell™ Technology Guide - Page 193
e-mail rule or applying a rule to downloaded e-mail messages, see "Organize e-mail using rules and folders" in Windows Help and Support: click Start or → Help and Support. To delete an e-mail message: 1 Select the message you want to delete, and click Delete. 2 To select multiple messages, hold - Dell Inspiron One19 | Dell™ Technology Guide - Page 194
are available for you to make sure that the e-mail messages you receive are secure: • Set an appropriate security level through your e-mail service (see "Increasing Security for Your Computer While Accessing the Internet" on page 178). • Reduce spam. • Protect against viruses and phishing. • Avoid - Dell Inspiron One19 | Dell™ Technology Guide - Page 195
your e-mail messages, see the documentation from your e-mail service provider. Reducing Spam Set an appropriate security level in your mail messages and want to block as many as possible. However, you should periodically review the messages in your junk e-mail folder to ensure that there are not any - Dell Inspiron One19 | Dell™ Technology Guide - Page 196
about reducing spam in your e- mail messages, see "Block spam and other unwanted e-mail" in Windows Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 Click Tools→ Options→ Security tab. 3 Under Download Images, click Block images - Dell Inspiron One19 | Dell™ Technology Guide - Page 197
types that commonly spread e-mail viruses. If an attachment is blocked, the Information bar displays a message, to let you know that it has done so, and lists the attachment that has been blocked. Other e-mail services allow you to select file types to be blocked. FOR MORE INFORMATION: To learn - Dell Inspiron One19 | Dell™ Technology Guide - Page 198
Send. FOR MORE INFORMATION: To learn more about sending e-mail in Windows Mail, see "Write an e-mail message" in Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 On the toolbar, click Create Mail. 3 In the To box, type the e-mail - Dell Inspiron One19 | Dell™ Technology Guide - Page 199
OK. FOR MORE INFORMATION: To learn more about creating e-mail messages, see "Create contact groups (mailing lists)" in Help and Support: click Start or → Help and Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 In the Address Book, select the folder in which you want to - Dell Inspiron One19 | Dell™ Technology Guide - Page 200
service, click Select Members, and then click Find. Select a directory service Restore Support. Windows XP 1 Click Start → Programs→ Outlook Express. 2 Select an e-mail folder. 3 Click File→ Folder→ Compact. 4 To back up the folder, copy it to a backup folder, optical media, or network drive - Dell Inspiron One19 | Dell™ Technology Guide - Page 201
FOR MORE INFORMATION: To learn more about backing up e-mail messages, see "To compact and back up e-mail folders" in Outlook Express Help. E-mail 201 - Dell Inspiron One19 | Dell™ Technology Guide - Page 202
202 E-mail - Dell Inspiron One19 | Dell™ Technology Guide - Page 203
MP3s, TVs, Digital Cameras, and Projectors) Overview Most Dell computers come with a CD/DVD player/recorder, which can files to a laptop media device, such as an MP3 player. FOR MORE INFORMATION: To learn more about connecting your computer to a TV and adjusting the display settings based on the - Dell Inspiron One19 | Dell™ Technology Guide - Page 204
• Transferring and backing up data • Entertainment For instructions on using these buttons see the documentation that came with your computer. Playing a CD, DVD, or Blu-ray Disc Media For Drives With Spindles and/or Trays 1 Press the eject button on the drive. 2 Place the media, label side up, in - Dell Inspiron One19 | Dell™ Technology Guide - Page 205
see the documentation shipped with your computer. 2 Slide the disc, label side up, in the drive slot. 3 For those computers equipped with multimedia buttons, press the Play button. Some computers launch an auto-play selection window. Select the function for the task you are attempting to accomplish - Dell Inspiron One19 | Dell™ Technology Guide - Page 206
b Ensure that the settings are correct, and then follow the instructions online. The computer reads your source disk and copies the data to a temporary folder on your hard drive. c When prompted, insert a blank disk into the drive and click OK. The computer copies the data from the temporary folder - Dell Inspiron One19 | Dell™ Technology Guide - Page 207
5.1 Audio NOTE: 5.1 Audio may not be supported on all computers. 5.1 refers to the number of audio Control Panel→Additional Options. Run IDT Audio Control Panel. In the Jacks tab, there are three connector icons. Follow the instructions to finish the setup. 1 Click the microphone icon, select Device: - Dell Inspiron One19 | Dell™ Technology Guide - Page 208
came with the device. Also, see "Using Windows Media Player" in Windows Help and Support: click Start or → Help and Support. Connecting a Laptop Media Device (MP3 Player) to Your Computer Follow the instructions that came with your media device to connect it to your computer. To determine if - Dell Inspiron One19 | Dell™ Technology Guide - Page 209
between automatic and manual sync operations. Setting up the Laptop Media Device the that works best for your device, depending on its storage capacity. 1 Start the laptop media laptop device. When you copy files to your laptop media device, the Status column in the Items to Copy window displays - Dell Inspiron One19 | Dell™ Technology Guide - Page 210
battery into the remote control. 2 Launch the Windows Vista Media Center. 3 Use the remote control buttons to play media. FOR MORE INFORMATION: To learn more about Dell Travel Remote, see the Dell Support website at support.dell.com. Also, see the instructions a DVD drive and supports digital audio - Dell Inspiron One19 | Dell™ Technology Guide - Page 211
Back button once, and then click the Back button again to return to the main menu screen. Enabling S/PDIF Digital Audio in the Windows Audio Driver 1 feature is available only if your computer has a DVD drive. If your computer has a DVD drive, you can enable digital audio through headphones for DVD - Dell Inspiron One19 | Dell™ Technology Guide - Page 212
, and then click the Back button again to return to the main menu screen. Using a Digital Camera With Your Computer When you use search for topics on digital cameras in Windows Help and Support: click Start or → Help and Support. Using Windows Media Player Windows Media Player is Microsoft's - Dell Inspiron One19 | Dell™ Technology Guide - Page 213
DVDs as well as copying music from CDs • Listening to radio stations • Searching and organizing your digital media files • Copying and syncing files to laptop devices • Shopping for digital media online FOR MORE INFORMATION: To learn more about using the Windows Media Player, see Windows Help and - Dell Inspiron One19 | Dell™ Technology Guide - Page 214
214 Multimedia - Dell Inspiron One19 | Dell™ Technology Guide - Page 215
and Adjusting Display Settings Accessing a TV With Your Computer Using a TV Tuner Card You can use a TV tuner card, a special video adapter, to view and record TV on your computer. A TV tuner card may replace your current video card or it may work with your current video card. For more information - Dell Inspiron One19 | Dell™ Technology Guide - Page 216
™ • Digital Video Interface (DVI) or High Definition Multimedia Interface (HDMI) In addition, possible audio connections to support the video connections vary from standard analog RCA jacks to S/PDIF digital audio and multi-channel digital audio through optical cable. All of these video and audio - Dell Inspiron One19 | Dell™ Technology Guide - Page 217
to perform Having this information can help ensure that you use the right connectors, adapters, and cables and that you connect them correctly. Identifying the Connectors on Your devices using the TV/digital audio adapter cable. Connecting Your Computer to a TV and Adjusting Display Settings 217 - Dell Inspiron One19 | Dell™ Technology Guide - Page 218
NOTE: DVI-A, DVI-D, and DVI-I connectors are noninterchangeable. Cables for each are unique. Make sure that you know which format your computer supports. DisplayPort allows you to connect a computer and a home-theater system. For more information see "DisplayPort™ - Features and Benefits" on page 56 - Dell Inspiron One19 | Dell™ Technology Guide - Page 219
speakers. S-video cables generally transmit video only. However, certain component adapters that connect through the S-video TV-out connector may include audio TV for additional information. Determining the Combination of Cables and Adapters you Need Once you have identified which ports are available - Dell Inspiron One19 | Dell™ Technology Guide - Page 220
for purchase from Dell. NOTE: If video or audio adapters and cables came with your computer, use them. Do not interchange adapters or cables from other computers. Standard S-video Adapter S-video TV-out connector S-video adapter 220 Connecting Your Computer to a TV and Adjusting Display Settings - Dell Inspiron One19 | Dell™ Technology Guide - Page 221
Multi-Port Composite Adapter S-video TV-out connector Single-Port Composite Adapter S-video TV-out connector Component Adapter S-video TV-out connector composite adapter composite adapter component adapter Connecting Your Computer to a TV and Adjusting Display Settings 221 - Dell Inspiron One19 | Dell™ Technology Guide - Page 222
recommended that you connect video and audio cables to your computer in one of the following combinations. 222 Connecting Your Computer to a TV and Adjusting Display Settings - Dell Inspiron One19 | Dell™ Technology Guide - Page 223
for Possible Configurations NOTE: These configurations may or may not be supported by your computer and TV. NOTE: See the documentation that came with your computer and TV. Configuration Remarks S-video Standard • S-video adapter with standard audio Generally available and easy to • S-video - Dell Inspiron One19 | Dell™ Technology Guide - Page 224
on the type of connection selected, connect the video adapters and cables. 5 Connect the audio cables that are work with the TV. A variety of methods are available to set up the display arrangement: • Vendor video card control panel - Preferred From the operating system Control Panel, click Display - Dell Inspiron One19 | Dell™ Technology Guide - Page 225
computer to work with S/PDIF digital audio (see "Enabling S/PDIF Digital Audio Through the Media Software" on page 210 and "Enabling S/PDIF Digital Audio in the Windows Audio Driver" on page 211). Tips Action Remember Adjusting display settings Use the vendor control panel for the video card to - Dell Inspiron One19 | Dell™ Technology Guide - Page 226
to allow it to detect the connection to the TV. The computer recognizes the TV as an available external display. Before selecting S/PDIF digital audio, ensure that your computer supports S/PDIF. If you are connecting to a TV that has multiple video and audio connectors available, connect the audio - Dell Inspiron One19 | Dell™ Technology Guide - Page 227
button and select the feature that allows you to specify the input signal for the TV. Select the source for the input signal that corresponds to the input that you have connected from your computer to the TV. For example, your TV menu may show a screen to a TV and Adjusting Display Settings 227 - Dell Inspiron One19 | Dell™ Technology Guide - Page 228
Select the tab for the vendor video card. 9 Use the vendor video card control panel to select the appropriate display settings. FOR MORE INFORMATION: To learn more about using a video card control panel, see "Using a Video Card Wizard to Configure Display Settings" on page 247. 228 Connecting Your - Dell Inspiron One19 | Dell™ Technology Guide - Page 229
NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio. 1 Plug one end of the S-video cable into the S-video output connector on the computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 230
Audio composite video adapter S-video TV-out connector standard audio connector NOTE: Depending on the computer, the composite video adapter may be a single port or multi-port dongle. See the documentation shipped with your computer. 1 Connect the composite video adapter to - Dell Inspiron One19 | Dell™ Technology Guide - Page 231
one end of the composite video cable into the composite videooutput connector on the composite video adapter. 3 Plug the other end of the composite video cable into the composite videoinput connector on TV or other audio device. Connecting Your Computer to a TV and Adjusting Display Settings 231 - Dell Inspiron One19 | Dell™ Technology Guide - Page 232
Digital Audio composite video adapter S-video TV-out connector NOTE: Depending on the computer, the composite S-video adapter may be a single , see the documentation shipped with your computer. 1 Connect the composite S-video adapter to the S-video TV-out connector on the computer. 2 Plug one end - Dell Inspiron One19 | Dell™ Technology Guide - Page 233
PDIF digital audio cable in to the S/PDIF audio connector on the composite video adapter. 5 Plug the other end of the digital audio cable into the S/PDIF input adapter S-video TV-out connector multi-channel analog audio adapter Connecting Your Computer to a TV and Adjusting Display Settings 233 - Dell Inspiron One19 | Dell™ Technology Guide - Page 234
the composite S-video adapter may be a single . 1 Connect the composite video adapter to the S-video TV-out video-input connector on the composite video adapter. 3 Plug the other end of adapter into the audio connector on the computer. 5 Plug the other end of the multi-channel analog audio adapter - Dell Inspiron One19 | Dell™ Technology Guide - Page 235
. 2 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports. Connecting Your Computer to a TV and Adjusting Display Settings 235 - Dell Inspiron One19 | Dell™ Technology Guide - Page 236
other end of the audio cable into the audio input connectors on your TV or audio device. Component Video and S/PDIF Digital Audio component video adapter S-video TV-out connector 236 Connecting Your Computer to a TV and Adjusting - Dell Inspiron One19 | Dell™ Technology Guide - Page 237
adapter to the S-video TV-out connector on the computer. 2 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter . Make sure that the red, green, and blue colors of the cable match the corresponding adapter video adapter. 5 - Dell Inspiron One19 | Dell™ Technology Guide - Page 238
DVI Connector DVI connector standard audio connector 1 Connect the DVI video adapter to the DVI connector on the computer. 2 Plug the other end of the DVI video cable into the audio input connectors on your TV or audio device. 238 Connecting Your Computer to a TV and Adjusting Display Settings - Dell Inspiron One19 | Dell™ Technology Guide - Page 239
to select the correct input signal configuration. See "Selecting the Correct Input Signal From the TV Menu" on page 226. Set up the TV as a Display Device You can use a TV as a monitor for: • Extended desktop • A clone of the desktop (an exact copy of the primary - Dell Inspiron One19 | Dell™ Technology Guide - Page 240
Display Properties Settings • Video card display control menu • TV or Projector display control wizards Use the Display Properties menu to enable the TV monitor as a display Double-click Display. The Display Properties menu appears. Note that tabs on this menu include: • Themes • Screen Saver • - Dell Inspiron One19 | Dell™ Technology Guide - Page 241
use it as an extension of your display (known as "dual independent display" or "extended desktop" mode). This mode allows you to use both screens independently and drag objects from one screen to the other, effectively doubling the amount of viewable work space. 1 Connect the external monitor, TV - Dell Inspiron One19 | Dell™ Technology Guide - Page 242
to bring the screen image back to the computer display. Swapping Primary and Secondary Displays To swap your primary and secondary display designations (for with your video card or see "Adjusting Display Settings With the Vendor Video Card Control Panel" on page 246. Switching the Display Image When - Dell Inspiron One19 | Dell™ Technology Guide - Page 243
. For more information, see "Adjusting Display Settings With the Vendor Video Card Control Panel" on page 246. NOTE: To display a program at a specific resolution, both the video card and the display device must support the program, and the necessary video drivers must be installed. Connecting Your - Dell Inspiron One19 | Dell™ Technology Guide - Page 244
the Settings tab. The Settings tab allows you to adjust screen resolution and color quality. The Settings tab also provides a Troubleshoot button, which takes you to Windows Help and Support. 3 Try different settings for Color quality and Screen resolution. 244 Connecting Your Computer to a TV and - Dell Inspiron One19 | Dell™ Technology Guide - Page 245
window allows you to access a variety of additional control features to adjust the computer display. You can also click the Troubleshoot button to resolve specific display problems. Accessing the Video Card Control Features For additional features and settings, click Advanced. From the Advanced tab - Dell Inspiron One19 | Dell™ Technology Guide - Page 246
video card vendors provide: • Video card control panels • Detailed help guides • Context sensitive help • Display settings wizards • TV settings wizards Adjusting Display Settings With the Vendor Video Card Control Panel The preferred method for adjusting display settings, such as screen resolution - Dell Inspiron One19 | Dell™ Technology Guide - Page 247
you click the tab for the specific video card, the appropriate video card control panel is displayed. For example, if the computer has an Nvidia video card, the Nvidia Control Panel is displayed. The left side of the Video Card Control Panel screen provides detailed help information for using the - Dell Inspiron One19 | Dell™ Technology Guide - Page 248
for resolutions and desktop setup. See the detailed help information available through the Nvidia Control Panel. Using a TV Wizard to Configure Display Settings The video card control panel may also offer a TV wizard to help you configure the settings for your TV. EXAMPLE: The Nvidia Control Panel - Dell Inspiron One19 | Dell™ Technology Guide - Page 249
shows no display or has other display problems, you can find help from a variety of sources: • Television user's guide • Television Menu Help • Documentation shipped with your computer • Microsoft Windows Help and Support for display properties • Video-card control panel troubleshooting Depending on - Dell Inspiron One19 | Dell™ Technology Guide - Page 250
computer. The TV should be shown as a display device on the Display Properties menu. TV Resolution is Blurry Use the control panel for the video card vendor to set the display resolution. This method provides the best coordination for video card and TV display resolution. TV Colors are not True Use - Dell Inspiron One19 | Dell™ Technology Guide - Page 251
Security and Privacy Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords The Microsoft® Windows® operating system has security features such as administrator passwords and user passwords that let you control access to your computer and the information stored on your - Dell Inspiron One19 | Dell™ Technology Guide - Page 252
to and the programs they can install. FOR MORE INFORMATION: To learn more about administrator rights, see Windows Help and Support: click Start or → Help and Support. Setting Access Permissions on Folders or Files 1 Log in to your computer as administrator. 2 Locate the folder or file for - Dell Inspiron One19 | Dell™ Technology Guide - Page 253
. To see if your operating system includes a parental control device, check the folders or links on your Control Panel, or search Windows Help and Support on your computer. Passwords Anyone can log on to your computer and access your files unless it is protected by a password. If you are logged - Dell Inspiron One19 | Dell™ Technology Guide - Page 254
Help and Support: click Start or → Help and Support. Smart Cards NOTE: The smart card feature may not be available on your computer. Smart cards are laptop credit-card shaped devices fingerprint to authenticate your user identity and helps keep your Dell computer secure. 254 Security and Privacy - Dell Inspiron One19 | Dell™ Technology Guide - Page 255
Facial Recognition Software NOTE: The facial recognition software may not be available on your computer. Using a digital image from the camera in your computer, the facial recognition software can identify or verify your face. This is done by comparing select facial features from the image and a - Dell Inspiron One19 | Dell™ Technology Guide - Page 256
then click OK. FOR MORE INFORMATION: To learn more about encryption, see "Encryption: recommended links" in Windows Help and Support: click Start or → Help and Support. Using Antivirus Software By using an antivirus software program, you can protect your computer from computer viruses. Computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 257
topics in Windows Help and Support: click Start or → Help and Support. • To find a public wireless network location • Manually add a wireless network to the Avoid opening suspicious e-mails or e-mail attachments • Update Windows on a regular basis • Use a firewall Security and Privacy 257 - Dell Inspiron One19 | Dell™ Technology Guide - Page 258
, under Settings, move the slide bar to the desired security setting, and then click OK. HINT: Blocking cookies might prevent some web pages from displaying correctly. Some websites store your member name, password, or other information about you in a cookie. If you delete that cookie, you may have - Dell Inspiron One19 | Dell™ Technology Guide - Page 259
about spyware and malware, see "Spyware and Malware" on page 182. Also, see the following topics in Windows Help and Support: click Start or → Help and Support • Remove spyware from your computer • Using anti-malware software to help protect your computer • When to trust a website Security and - Dell Inspiron One19 | Dell™ Technology Guide - Page 260
260 Security and Privacy - Dell Inspiron One19 | Dell™ Technology Guide - Page 261
Desktop Remote Desktop provides access from a remote location to a computer running the Microsoft Windows XP Professional operating system, enabling you to work on your computer from anywhere, anytime. Enabling Remote Desktop on the Host Computer Before using Remote Desktop, you must enable the - Dell Inspiron One19 | Dell™ Technology Guide - Page 262
the appropriate computer. 2 If the ISP assigns a dynamic IP address, then another solution is to set up an account with one of the dynamic naming services that map a fully qualified domain name to the IP. 262 Microsoft®Windows® XP Pro Remote Desktop - Dell Inspiron One19 | Dell™ Technology Guide - Page 263
EXAMPLE: Some remote users take advantage of a free service from No-IP.com. The No-IP.com software runs on Desktop feature, see "Windows XP Pro Remote Desktop configuration, use, and troubleshooting tips" in your Windows XP Professional Resource Kit. Microsoft®Windows® XP Pro Remote Desktop 263 - Dell Inspiron One19 | Dell™ Technology Guide - Page 264
264 Microsoft®Windows® XP Pro Remote Desktop - Dell Inspiron One19 | Dell™ Technology Guide - Page 265
the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received the computer. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. • If you received an Operating System disc with - Dell Inspiron One19 | Dell™ Technology Guide - Page 266
Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. Windows® XP 1 Click Start System Restore. → All Programs→ Accessories→ System Tools→ 2 Click either Restore my computer to an earlier time or - Dell Inspiron One19 | Dell™ Technology Guide - Page 267
data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell PC Restore by - Dell Inspiron One19 | Dell™ Technology Guide - Page 268
Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7 Click the check box to confirm that you want to continue reformatting the hard drive - Dell Inspiron One19 | Dell™ Technology Guide - Page 269
affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. Restoring Your Operating System 269 - Dell Inspiron One19 | Dell™ Technology Guide - Page 270
Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation. 270 Restoring Your Operating - Dell Inspiron One19 | Dell™ Technology Guide - Page 271
the problem started, review the installation procedures and ensure that the part is correctly installed. 2 If a peripheral device does not work, ensure that the device is properly connected. 3 If an error message appears on the screen, write down the exact message. This message may help support - Dell Inspiron One19 | Dell™ Technology Guide - Page 272
. Keyboard status lights indicate status and any problems. See your Service Manual for information about diagnostic and status lights. Your desktop or laptop computer may display messages indicating errors or problems, which need to be resolved. Write down the information displayed on the screen and - Dell Inspiron One19 | Dell™ Technology Guide - Page 273
computer is not responding, see the Service Manual for your computer. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation. NOTE: On - Dell Inspiron One19 | Dell™ Technology Guide - Page 274
is receiving electrical power, but an internal power problem may exist. - Ensure that the voltage selection switch is set to match the AC power at your location, if applicable. - Ensure that the processor power cable is securely connected to the system board (see the Service Manual for your computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 275
of the lights to help identify the problem. FOR MORE INFORMATION: to learn more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. System Messages for Desktop Computers - Dell Inspiron One19 | Dell™ Technology Guide - Page 276
System Setup Program Screen" on page 308) to correct the configuration error. K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose (see "Keyboard Problems for External Keyboards" on page 292). MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING 276 Troubleshooting - Dell Inspiron One19 | Dell™ Technology Guide - Page 277
support multiple hard drives. See "Drive Problems" on page 287. R T C M O D E F I X E D - T I M E A N D D A T E M A Y B E W R O N G - Enter the system setup program and correct the date or time (see "Entering the System Setup Program" on page 308). If the problem persists, replace the CMOS battery - Dell Inspiron One19 | Dell™ Technology Guide - Page 278
or greater applies to laptop computers that require a 130-W or greater AC adapter. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. THE BATTERY MAY NOT CHARGE. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST - Dell Inspiron One19 | Dell™ Technology Guide - Page 279
. IT IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - Contact Dell for assistance (see "Contacting Dell" on page 337). YOUR POWER ADAPTER DOES NOT SUPPLY ENOUGH POWER TO RUN THE ATTACHED DOCKING STATION. EITHER UNDOCK OR INSERT - Dell Inspiron One19 | Dell™ Technology Guide - Page 280
THE SYSTEM FAN VENTS. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I T H E R R O R C O D E # M 1 0 0 4 . - Contact Dell for assistance (see "Contacting Dell" on page 337). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT FOR MULTI CORE PROCESSORS WILL - Dell Inspiron One19 | Dell™ Technology Guide - Page 281
" on page 307 to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. NOTE: The Drivers and Utilities media is - Dell Inspiron One19 | Dell™ Technology Guide - Page 282
Drivers and Utilities media. The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any questions that appear. • If failures are detected, write down the error code(s) and see "Contacting Dell - Dell Inspiron One19 | Dell™ Technology Guide - Page 283
Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select - Dell Inspiron One19 | Dell™ Technology Guide - Page 284
a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 337. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your - Dell Inspiron One19 | Dell™ Technology Guide - Page 285
screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Dell Support Center The Dell Support Center application is installed on your computer and available from the Dell Support Center icon on the taskbar or from the Start button. The software automatically identifies your Service - Dell Inspiron One19 | Dell™ Technology Guide - Page 286
computer. • Dell Datasafe™ Online Backup - Click to access online backup and recovery service offered by Dell for your computer. • ContactUs - Click to access multiple options for contacting Dell. • Feedback - Click to provide your feedback for Dell Support Center application. 286 Troubleshooting - Dell Inspiron One19 | Dell™ Technology Guide - Page 287
computer, or if an incorrect time or date displays during start-up, replace the battery (see the instructions that came with your computer). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 337). Drive Problems CAUTION: Before you begin any of the procedures - Dell Inspiron One19 | Dell™ Technology Guide - Page 288
Settings" on page 137 or search for the keyword standby in Windows Help and Support for information on power management modes. Hard Drive Problems RUN CHECK DISK - Windows Vista 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 288 Troubleshooting - Dell Inspiron One19 | Dell™ Technology Guide - Page 289
section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If your computer has a modem, connect the modem to an analog telephone jack only. The modem does - Dell Inspiron One19 | Dell™ Technology Guide - Page 290
, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your - Dell Inspiron One19 | Dell™ Technology Guide - Page 291
to restore computer resources. If so, run the program that you want to use first. O P E R A T I N G S YS T E M N O T F O U N D - Contact Dell (see"Contacting Dell" on page 337). IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions - Dell Inspiron One19 | Dell™ Technology Guide - Page 292
working keyboard to the computer, then try using the keyboard. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions - Dell Inspiron One19 | Dell™ Technology Guide - Page 293
Lights for Laptop Computers" on page 275. ENSURE THAT THE POWER CABLE IS to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the screen, click Next. 3 Follow the instructions on the screen. Troubleshooting 293 - Dell Inspiron One19 | Dell™ Technology Guide - Page 294
Accessories→ Program Compatibility 2 Follow the instructions on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds - Dell Inspiron One19 | Dell™ Technology Guide - Page 295
type of memory supported by your computer, see the documentation shipped with your computer. • Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your - Dell Inspiron One19 | Dell™ Technology Guide - Page 296
E R - See "Installing Drivers for Media Drives" on page 79. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your - Dell Inspiron One19 | Dell™ Technology Guide - Page 297
expansion cards, including graphics cards (see the documentation shipped with your computer). E L I M I N A T E I N T E R F E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same power strip Troubleshooting 297 - Dell Inspiron One19 | Dell™ Technology Guide - Page 298
power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell - Dell Inspiron One19 | Dell™ Technology Guide - Page 299
Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting 299 - Dell Inspiron One19 | Dell™ Technology Guide - Page 300
nearby fans, fluorescent lights, or halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R - See "Installing Drivers for Media Drives" on page 79. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See"Windows Hardware Troubleshooter - Dell Inspiron One19 | Dell™ Technology Guide - Page 301
of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). R E I N S T A L L T H E T O U C H P A D D R I V E R - See "Installing Drivers for Media Drives" on page 79. Troubleshooting 301 - Dell Inspiron One19 | Dell™ Technology Guide - Page 302
when installing additional graphics cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com. The Screen is Blank NOTE: For troubleshooting procedures, see the - Dell Inspiron One19 | Dell™ Technology Guide - Page 303
quality and Screen resolution. C H E C K T H E G R A P H I C S C A R D P O W E R C A B L E C O N N E C T I O N - Ensure that the power cable for the graphics card(s) is correctly attached to the card. C H E C K T H E M O N I T O R S E T T I N G S - See the monitor documentation for instructions on - Dell Inspiron One19 | Dell™ Technology Guide - Page 304
a lamp. - Ensure that the main power cable and front panel cable are securely connected to the system board (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting - Dell Inspiron One19 | Dell™ Technology Guide - Page 305
cards (see the Documentation for your computer. • Eliminate interference. Some possible causes of interference are: - Power, keyboard, and mouse extension cables - Too many devices on a power strip - Multiple power strips connected to the same electrical outlet Dell Technical Update Service The Dell - Dell Inspiron One19 | Dell™ Technology Guide - Page 306
306 Troubleshooting - Dell Inspiron One19 | Dell™ Technology Guide - Page 307
operating system features (system settings), see Windows Help and Support: click Start or → Help and Support. Use the system setup program to: • Change the computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make - Dell Inspiron One19 | Dell™ Technology Guide - Page 308
the bottom of the screen. The system setup screens display the current setup information and settings for your computer, such as: • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System - Dell Inspiron One19 | Dell™ Technology Guide - Page 309
a One-Time Boot" on page 310. The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following: • Diskette Drive • Internal HDD • USB Storage Device • CD/DVD/CD-RW drive • Modular Bay HDD NOTE: Only devices that - Dell Inspiron One19 | Dell™ Technology Guide - Page 310
the DELL logo previous boot order is restored. Changing Boot Sequence corner of the screen, press . BIOS Settings The BIOS is a utility that serves as an interface between the computer hardware and the operating system. The BIOS settings may need to be updated for certain hardware replacements - Dell Inspiron One19 | Dell™ Technology Guide - Page 311
System Summary. This BIOS Version/Date item displays the BIOS version and date. Upgrading the BIOS (Flashing the BIOS) The BIOS may require flashing when an update is available or when replacing the system board. NOTE: It is recommended that you review specifics about the BIOS update to determine if - Dell Inspiron One19 | Dell™ Technology Guide - Page 312
7 Click Close when the Download Complete window appears. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file. 8 Double-click the file icon on the desktop and follow the instructions on the screen. 312 System Setup - Dell Inspiron One19 | Dell™ Technology Guide - Page 313
rates of 480 Mbps in case of USB 2.0. USB gives you a single, standardized way to connect many devices to your computer. USB also supports Plug-and-Play installation and hot swapping. The USB standard uses A and B connectors to avoid confusion: • Connectors A head upstream toward the computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 314
hot swapping. While the USB 2.0 technology supports speed only upto 480 Mbps, the IEEE 1394b supports speed upto 800 Mbps. IEEE 1394 is preferred for high bandwidth applications such as connecting digital video cameras and external hard drives. . Pin Signal 1 TPB- 2 TPB+ 3 TPA- 4 TPA+ 314 Ports - Dell Inspiron One19 | Dell™ Technology Guide - Page 315
RS232 Serial Port A serial port is a serial communication physical interface through which information transfers in or out one bit at a time. Serial port is usually identified with RS-232 standard compliant hardware. Some of the devices that commonly use serial port are dial-up - Dell Inspiron One19 | Dell™ Technology Guide - Page 316
out 8 bits of data (1 byte) at a time. These 8 bits are transmitted parallel to each other, as opposed to the same eight bits being transmitted serially D4 7 D5 8 D6 9 D7 10 /ACK 11 BUSY 12 PE 13 SEL Pin Signal 14 /AUTOFD 15 /ERROR 16 /INIT 17 /SELIN 18 GND 19 GND 20 GND 21 GND 22 GND 23 GND 24 - Dell Inspiron One19 | Dell™ Technology Guide - Page 317
Advanced Technology Attachment) is a computer bus primarily designed for transfer of data between a computer and mass storage devices such as hard disk drives and optical drives. External SATA or eSATA, users can now utilize shielded cable lengths up to 2 meters outside the PC to take advantage of - Dell Inspiron One19 | Dell™ Technology Guide - Page 318
a computer to the Internet by making a data call over phone lines to an Internet Service Provider (ISP). Usually, there are two modem ports side by side. The one marked see these ports. You may also see an ethernet port, see "Ethernet Port" on page 319. It looks similar to a modem port but is - Dell Inspiron One19 | Dell™ Technology Guide - Page 319
Mbps, 100 Mbps, or 1000 Mbps depending on the speed supported by the network card in the computer. When in use, lights on these devices while 100 denotes data moving at 100 Megbits per second. Pin Ethernet 10/100 Base - Pin Gigabit Ethernet T Signal Signal 1 Transmit + 1 Transmit/Receive 0 + 2 - Dell Inspiron One19 | Dell™ Technology Guide - Page 320
Keyboard and Mouse Port (PS2) The PS/2 standard, introduced by IBM in 1987, stands for Personal System/2. PS/2 port is commonly used to plug in a keyboard or mouse. Pin Signal 1 Keyboard/mouse data 2 (Reserved) 3 Ground 4 Keyboard/mouse power (+5 V) 5 Keyboard/mouse clock 6 (Reserved) 320 Ports - Dell Inspiron One19 | Dell™ Technology Guide - Page 321
VGA Port Video Graphics Array (VGA) port supports the basic graphic hardware before a device-specific driver is loaded into the computer. Pin Signal 1 RED Video 2 GREEN Video 3 BLUE Video 4 NC 5 GND 6 RED Video GND 7 GREEN Video GND 8 BLUE Video GND Pin - Dell Inspiron One19 | Dell™ Technology Guide - Page 322
analog or analog-to-digital). If you have a DVI-I port on your video card, you can connect most DVI-D (Digital Video InterfaceDigital) or DVI-A (Digital Video Interface-Analogue) devices without the need for a separate adapter. Pin Signal 1 TMDS DATA2- 2 TMDS DATA2+ 3 TMDS DATA2/4 SHLD 4 TMDS DATA4 - Dell Inspiron One19 | Dell™ Technology Guide - Page 323
), also known as Y/C is an analog video signal that carries the video data as two separate signals, luma (brightness) and chroma (color). S-Video supports a standard definition video, but does not carry audio on the same cable. S-Video provides sharp images when using a clean DVD source. S-Video - Dell Inspiron One19 | Dell™ Technology Guide - Page 324
Component Video Component video consists of three signals. The first is the luminance signal, which indicates brightness or black & white information that is contained in the original RGB (red green blue) signal. It is referred to as the Y component. The second and third signals are called color - Dell Inspiron One19 | Dell™ Technology Guide - Page 325
Composite Video Composite video is an interface for sending or receiving an analog video signal. It is a composite of several signals, LUMA, CHROMA, and SYNC (together referred to as CVSB or Composite Video Blanking and Sync). LUMA represents the brightness or luminance of the picture and includes - Dell Inspiron One19 | Dell™ Technology Guide - Page 326
interface for transmitting uncompressed digital streams. On a single cable, HDMI supports PC or TV video formats such as standard, enhanced, and high- Shield 12 TMDS Clock- 13 CEC 14 Reserved (N.C. on device) 15 SCL 16 SDA 17 DDC/CEC Ground 18 +5 V Power (max 50 mA) 19 Hot Plug Detect 326 Ports - Dell Inspiron One19 | Dell™ Technology Guide - Page 327
interconnect, intended to be used primarily between a computer and its display monitor, or a computer and a hometheater system. For more information 9 ML_Lane 2(n) 10 ML_Lane 3(p) Pin Signal 11 GND 12 ML_Lane 3(n) 13 GND 14 GND 15 AUX_CH(p) 16 GND 17 AUX_CH(n) 18 Hot Plug 19 DP_PWR Return 20 DP_PWR - Dell Inspiron One19 | Dell™ Technology Guide - Page 328
S/PDIF Port (Coaxial RCA) Sony/Philips Digital Interconnect Format (S/PDIF) is a serial interface for transferring digital audio from CD and DVD players to amplifiers and TVs. S/PDIF uses unbalanced 75 ohm coaxial cable up to 10 meters with coaxial RCA connectors or optical fiber terminated with a - Dell Inspiron One19 | Dell™ Technology Guide - Page 329
, CD player, or VCR. On computers with a sound card, use the connector on the card. 2 lineout/ headphone Use the (green) line-out connector only low frequency information of 80 Hz and below. The LFE channel drives a subwoofer to provide extremely low bass extension. Systems not using subwoofers - Dell Inspiron One19 | Dell™ Technology Guide - Page 330
330 Ports - Dell Inspiron One19 | Dell™ Technology Guide - Page 331
that pertain to the problem your computer is experiencing. 2 Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 281). 3 Fill out the "Diagnostics Checklist" on page 336. This checklist helps you to organize information Dell's support services will need to troubleshoot your computer - Dell Inspiron One19 | Dell™ Technology Guide - Page 332
. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. For instructions on using Dell Support, see "Technical Support and Customer Service" on page 332. Dell Support Service NOTE: Some of the following - Dell Inspiron One19 | Dell™ Technology Guide - Page 333
about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through - Dell Inspiron One19 | Dell™ Technology Guide - Page 334
, you can go to support.dell.com, or you can call the automated order-status service. A recorded message prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 337. Problems With Your Order If you - Dell Inspiron One19 | Dell™ Technology Guide - Page 335
some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions shipped with your - Dell Inspiron One19 | Dell™ Technology Guide - Page 336
of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 336 Getting Help - Dell Inspiron One19 | Dell™ Technology Guide - Page 337
, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com - Dell Inspiron One19 | Dell™ Technology Guide - Page 338
338 Getting Help - Dell Inspiron One19 | Dell™ Technology Guide - Page 339
Controller Interface - An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug. ALS - ambient light sensor - A feature that helps to control display brightness. antivirus software - A program designed - Dell Inspiron One19 | Dell™ Technology Guide - Page 340
computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD available. bps - bits per second - The standard unit for measuring data transmission speed. BTU - British thermal unit - A measurement of heat output. bus - A communication pathway - Dell Inspiron One19 | Dell™ Technology Guide - Page 341
numeric code located a display or screen that shows where the next keyboard, bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device - Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver - See driver - Dell Inspiron One19 | Dell™ Technology Guide - Page 342
digital displays. DMTF do not work properly if the correct driver is not display mode - A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display from DVD-RW technology.) DVD+RW drive - drive that can read DVDs and most CD media - Dell Inspiron One19 | Dell™ Technology Guide - Page 343
I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell - Dell Inspiron One19 | Dell™ Technology Guide - Page 344
processors that helps dissipate heat. hibernate mode - A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. 344 - Dell Inspiron One19 | Dell™ Technology Guide - Page 345
controller is integrated into the hard drive or CD drive. IEEE 1394 - Institute of device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address - An operate both devices simultaneously. ISP - Internet service provider - A company that allows you to - Dell Inspiron One19 | Dell™ Technology Guide - Page 346
to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec - megabytes per second - One million bytes per second. This measurement is typically used for data transfer ratings. media bay - A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite - Dell Inspiron One19 | Dell™ Technology Guide - Page 347
recommended that you frequently save your files while you are working on them, and always save your files before you adapter - A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter - Dell Inspiron One19 | Dell™ Technology Guide - Page 348
drives. PC Card - A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI - peripheral component interconnect - PCI is a local bus that supports 32-and 64-bit BIOS, operating system, and all devices are Plug and Play compliant. POST - power - Dell Inspiron One19 | Dell™ Technology Guide - Page 349
BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up. processor - A computer chip that interprets and executes program instructions screen's printer or displayed on a - Dell Inspiron One19 | Dell™ Technology Guide - Page 350
drive speed is often measured in rpm. RTC - real time clock - Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST - real-time clock reset - A jumper on the system board of some computers that can often be used for troubleshooting problems - Dell Inspiron One19 | Dell™ Technology Guide - Page 351
. SVGA - super-video graphics array - A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount - Dell Inspiron One19 | Dell™ Technology Guide - Page 352
and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB - universal serial bus - A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer - Dell Inspiron One19 | Dell™ Technology Guide - Page 353
used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours covering a much larger geographic area than WLAN. WXGA - wide-aspect extended graphics array - A video standard for video cards and controllers that supports - Dell Inspiron One19 | Dell™ Technology Guide - Page 354
X XGA - extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF unzip a self-extracting file by double-clicking it. Zip drive - A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called
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