Dell J740 Owner's Manual
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- Dell J740 | Owner's Manual - Page 1
Dell™ Personal Inkjet Printer J740 Owner's Manual Look Inside For: • Learning about your printer • Understanding the software • Maintenance and Troubleshooting www.dell.com/supplies | support.dell.com - Dell J740 | Owner's Manual - Page 2
www.dell.com/supplies | support.dell.com Order ink cartridges Dell™ ink cartridges are available only through Dell. You can order ink cartridges online at www.dell.com/supplies or by phone. USA Canada 30 35 020 - 674 4881 02.713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 ii - Dell J740 | Owner's Manual - Page 3
Understanding your printer The table on page iv describes each part. Paper guide Paper feed button Paper exit tray Paper support Power button Front cover Power supply USB cable Understanding your printer iii - Dell J740 | Owner's Manual - Page 4
a print job. Open to change cartridges. Stack paper as it exits the printer. Feed paper into the printer. Supply power to the printer. Connect your printer to a computer. Accessing your User's Guide To access your User's Guide: Click Start → Programs → Dell Printers →Dell Inkjet Printer J740 → View - Dell J740 | Owner's Manual - Page 5
information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death Information in this document is - Dell J740 | Owner's Manual - Page 6
product or the manufacturer's authorized replacement power supply. • Connect the power cord to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not set - Dell J740 | Owner's Manual - Page 7
printer Setting up the printer 2 Understanding the printer software 2 Print Properties 2 Dell Printer Solution Center 3 Understanding the paper type sensor 5 2 Using the printer Loading paper 7 Printing 9 Basic printing 9 Printing photos 9 Printing envelopes 10 Printing cards 10 Printing - Dell J740 | Owner's Manual - Page 8
supplies 16 Replacing an ink cartridge 16 Aligning the ink cartridges 17 Cleaning the ink cartridge nozzles 18 4 Troubleshooting Setup troubleshooting 20 General troubleshooting 20 Paper misfeeds or multiple sheets feed 20 Envelopes do not feed properly 21 Document does not print 21 Printer - Dell J740 | Owner's Manual - Page 9
Canada 45 "Total Satisfaction" Return Policy (Canada Only 48 One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only 50 Dell Computer Corporation Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only 51 Dell Software License Agreement 52 Index 55 Contents ix - Dell J740 | Owner's Manual - Page 10
x Contents - Dell J740 | Owner's Manual - Page 11
SECTION 1 Learning about your printer Setting up the printer Understanding the printer software Understanding the paper type sensor 1 - Dell J740 | Owner's Manual - Page 12
www.dell.com/supplies | support.dell.com Setting up the printer If you have not already done so, follow the instructions on your setup diagram to install the hardware and software. For setup troubleshooting, see page 20. Understanding the printer software The printer software includes the: • Print - Dell J740 | Owner's Manual - Page 13
Printer Solution Center The Dell Printer Solution Center is a guide you can refer to for printer help and to check the current printer status. To open the Dell Printer Solution Center, click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Dell Printer Solution Center. The Dell Printer - Dell J740 | Owner's Manual - Page 14
specific troubleshooting topics. • Visit the support area online. • Learn how to install a new ink cartridge. • View information about how to purchase new ink cartridges. • Print a test page. • Clean the ink cartridge nozzles. • Align the ink cartridges. • Solve other problems. • Visit the supplies - Dell J740 | Owner's Manual - Page 15
paper • Glossy/photo paper • Transparencies If you load one of these paper types, the printer detects the paper type and automatically adjusts the paper type settings and print resolution. NOTE: Your printer cannot detect the paper size. To choose the paper size: 1 With your document open, click - Dell J740 | Owner's Manual - Page 16
SECTION 2 Using the printer Loading paper Printing 2 - Dell J740 | Owner's Manual - Page 17
the right side of the paper support with the print side facing you and the top of the paper feeding into the paper support. 2 Squeeze and slide the paper guide to the left edge of the paper. NOTE: Do not force paper into the printer. NOTE: To avoid smearing ink, remove each transparency or photo - Dell J740 | Owner's Manual - Page 18
www.dell.com/supplies | support.dell.com To load other paper types, follow these guidelines. Load up to: 150 sheets of plain paper 10 envelopes Make sure: The paper is designed for use with inkjet printers. • The envelopes are loaded vertically against the right side of the paper support. • The - Dell J740 | Owner's Manual - Page 19
for your paper type. Printing photos 1 Click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Dell Printer Solution Center. 2 Click the How To tab. 3 From the Projects drop-down dialog box, select Photos. 4 Click View and follow the instructions to print your photograph. Using the - Dell J740 | Owner's Manual - Page 20
→ Dell Inkjet Printer J740 → Dell Printer Solution Center. 2 Click the How To tab. 3 From the Projects drop-down dialog box, select Banners. 4 Click View and follow the instructions to print your banner. NOTE: Loading excess banner paper may cause a paper jam. For help, refer to the Troubleshooting - Dell J740 | Owner's Manual - Page 21
instructions to print your iron-on transfers. Print transparencies 1 Click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Dell Printer it. 8 Click OK to close any printer software dialog boxes that are open. 9 Click Print to print your poster. Printing on both sides of the paper 1 Load - Dell J740 | Owner's Manual - Page 22
and reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper tray. b Click Continue Printing. The even-numbered pages print. See more printing projects 1 Click Start → Programs → Dell Printers → Dell Inkjet Printer J740 → Dell Printer Solution - Dell J740 | Owner's Manual - Page 23
follow these instructions while you are at your own computer. 1 For Microsoft® Windows® 2000, click Start → Settings → Printers. For Windows XP, click Start → Control Panel → Printers and Other Hardware → Printers and Faxes. 2 Right-click the Dell Inkjet Printer J740 icon. 3 For Windows 2000, click - Dell J740 | Owner's Manual - Page 24
will need to provide a path to available drivers. 6 Select whether you want this printer as the default printer for this client, and then click Finish. Print a test page to verify printer installation: 1 For Windows 2000, click Start → Settings → Printers. For Windows XP, click Start → Control Panel - Dell J740 | Owner's Manual - Page 25
SECTION 3 Maintenance Ordering supplies Replacing an ink cartridge Aligning the ink cartridges Cleaning the ink cartridge nozzles 3 - Dell J740 | Owner's Manual - Page 26
.com/supplies | support.dell.com Ordering supplies Your Dell Personal Inkjet Printer J740 comes with software installed to detect the ink levels in the printer. During a print job, a window appears on your computer to warn you if the ink levels are low. To order more ink, follow the instructions on - Dell J740 | Owner's Manual - Page 27
area on the cartridge. 6 Insert the new cartridge, and then snap the lid closed. 7 Close the front cover. NOTE: The front cover must be closed to start a print job. Aligning the ink cartridges Typically, you only align ink cartridges after installing or replacing a cartridge. However, you may - Dell J740 | Owner's Manual - Page 28
help, see page 8. 2 Open the Dell Printer Solution Center. For help, see page 3. 3 From the Maintenance tab, click Align to fix the blurry edges. 4 Click Print. The alignment page prints aligning the print cartridges. Cleaning the ink cartridge nozzles To improve print quality, you may need to clean - Dell J740 | Owner's Manual - Page 29
SECTION 4 Tr o u b l e s h o o t i n g Setup troubleshooting General troubleshooting More troubleshooting Other help sources 4 - Dell J740 | Owner's Manual - Page 30
system is compatible with your printer. The Dell Personal Inkjet Printer J740 supports Windows XP and Windows 2000. General troubleshooting When your printer has a problem, before contacting Dell Customer Support, check the following items. Make sure: • The power supply is plugged into your - Dell J740 | Owner's Manual - Page 31
Windows XP, click Start → Control Panel → Printers and Other Hardware → Printers and Faxes. b Double-click the Dell J740 icon, and then click Printer. c Make sure no check mark appears next to Pause Printing. • Print a test page: a Click Start → Programs → Dell Printers → Dell Inkjet Printer J740 - Dell J740 | Owner's Manual - Page 32
www.dell.com/supplies | support.dell.com More troubleshooting Refer to the User's Guide if you experience any problems not covered in this section: Error messages Use this section to understand printer software error messages on your computer screen. Message: Paper Jam Printer Cover Open Ink Low - Dell J740 | Owner's Manual - Page 33
2 Close the front cover. 3 Press Power to turn the printer on, and then send your document to print. Printer Cover Open message The printer's front cover is open. Close the front cover, and then click Continue. Ink Low message Replace the cartridge in your printer with a new one. For help, see page - Dell J740 | Owner's Manual - Page 34
www.dell.com/supplies | support.dell.com For help: • Installing a new cartridge, see page 16. • Ordering supplies, see page 16. Check the table below for specific instructions: Message: Problem: Do this: Black cartridge missing The black cartridge is not Install a black cartridge installed. - Dell J740 | Owner's Manual - Page 35
Printers → Dell Inkjet Printer J740 → Uninstall Dell J740. 2 Follow the instructions on your computer screen to uninstall the printer software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Dell Personal Inkjet Printer J740 Drivers and Utilities CD. Troubleshooting - Dell J740 | Owner's Manual - Page 36
com/supplies | support.dell.com 5 Click Install. 6 Follow the instructions on your computer screen to install the software. Other help sources If the preceding printer solutions do not solve the problem with your printer: • Refer to the Dell Printer Solution Center software for more troubleshooting - Dell J740 | Owner's Manual - Page 37
5 SECTION 5 Regulatory notices Federal Communications Commission (FCC) compliance information statement Industry Canada compliance statement European Community (EC) directives conformity The United Kingdom Telecommunications Act 1984 Noise emission levels ENERGY STAR Copyright advisory - Dell J740 | Owner's Manual - Page 38
.dell.com/supplies | support.dell.com Federal Communications Commission (FCC) compliance information statement The Dell Personal Inkjet Printer J740 installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions - Dell J740 | Owner's Manual - Page 39
Manufacturing and Technical Support, Lexmark International, S.A., Boigny sound pressure, dBA Printing 51 dBA ENERGY power down when they are not being used. This feature will cut the energy used by up to 50 percent. Dell is proud to be a participant in this program. As an ENERGY STAR Partner, Dell - Dell J740 | Owner's Manual - Page 40
www.dell.com/supplies | support.dell.com Copyright advisory It may be illegal to copy certain materials without permission or license, including documents, images, and currency. If you are not sure whether you have permission, seek legal advice. 30 Regulator y notices - Dell J740 | Owner's Manual - Page 41
6 SECTION 6 Appendix Contacting Dell Limited Warranties and Return Policy Dell Computer Corporation Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Software License Agreement - Dell J740 | Owner's Manual - Page 42
www.dell.com/supplies | support.dell.com Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business - Dell J740 | Owner's Manual - Page 43
Service Sales Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] - Dell J740 | Owner's Manual - Page 44
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code France (Paris) ( Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer - Dell J740 | Owner's Manual - Page 45
: 00 Country Code: 39 City Code: 02 Department Name or Service Area, Website and E-Mail Address Technical Support Sales Website: support.euro.dell.com E-mail: [email protected] Ireland Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business - Dell J740 | Owner's Manual - Page 46
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Customer Technical Support (Austin, Texas, U.S.A.) Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and - Dell J740 | Owner's Manual - Page 47
: 47 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected] (OptiPlex - Dell J740 | Owner's Manual - Page 48
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: [email protected] Country Code: 48 - Dell J740 | Owner's Manual - Page 49
Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] E-mail Support for Latitude and Inspiron: [email protected] E-mail Support for OptiPlex: [email protected] E-mail Support for Servers: [email protected] Technical - Dell J740 | Owner's Manual - Page 50
www.dell.com/supplies | support.dell.com Country (City) International Access Code Country Code City Code U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers - Dell J740 | Owner's Manual - Page 51
) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490 Dell Sales toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561 Software and - Dell J740 | Owner's Manual - Page 52
or the reloading of software • Non-Dell-branded products and accessories • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by us - Usage that is not in accordance with product instructions - Failure to follow - Dell J740 | Owner's Manual - Page 53
Support and Customer Service Government and Education Customers: Technical Support and Customer Service Dell able to repair the product, we will replace it with a comparable product that is product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks - Dell J740 | Owner's Manual - Page 54
dell.com/supplies | support.dell.com During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced great customer service. If you are not satisfied with the service you receive - Dell J740 | Owner's Manual - Page 55
, excluding the products listed below, may be returned within thirty days from the invoice date. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through - Dell J740 | Owner's Manual - Page 56
www.dell.com/supplies | support.dell.com - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by us - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive - Dell J740 | Owner's Manual - Page 57
us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you - Dell J740 | Owner's Manual - Page 58
www.dell.com/supplies | support.dell.com How will you fix my product? We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some - Dell J740 | Owner's Manual - Page 59
, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must - Dell J740 | Owner's Manual - Page 60
at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell's repair/replacement center. The end user must ensure that - Dell J740 | Owner's Manual - Page 61
replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell's sole option. This limited warranty does not apply to ink or toner cartridges that have been refilled or due to problems USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL'S LIABILITY WILL BE NO MORE THAN THE - Dell J740 | Owner's Manual - Page 62
with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software"). By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has - Dell J740 | Owner's Manual - Page 63
from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer. Dell does NOT warrant that the functions of the Software will meet your requirements or - Dell J740 | Owner's Manual - Page 64
www.dell.com/supplies | support.dell.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES that term is defined at 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent - Dell J740 | Owner's Manual - Page 65
printing, 10 Cartridge Error, 23 cartridges aligning, 17 cleaning, 18 installing, 15 ordering, 16 removing, 17 replacing, 15-16 cleaning, ink cartridge nozzles, 18 creating projects banner, 10 mirror images, 10 posters, 11 custom size paper loading, 8 D Dell Printer Solution Center, 3 Dell Printer - Dell J740 | Owner's Manual - Page 66
paper guide, iv Paper Jam message, 22 paper jam, clearing, 22 paper support, iv paper type sensor, 5 parts, iii photo cards loading, 8 photo paper loading, 8 photos printing, 9 postcards loading, 8 Power button, iv power supply, iv Print Properties, 2 printer overview, 1 printer software installing - Dell J740 | Owner's Manual - Page 67
8 postcards, 8 transparencies, 8 supplies, ordering, ii, 16 T test page, 14, 21 toner, ordering, ii transparencies loading, 8 troubleshooting, 19 Cartridge Error, 23 general, 20 out of paper, 23 Paper Jam, 22 setup, 20 U using Dell Printer Solution Center, 3 using Print Properties, 2 W warranty, 42 - Dell J740 | Owner's Manual - Page 68
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www.dell.com/supplies | support.dell.com
Dell™ Personal Inkjet Printer J740
Owner’s Manual
Look Inside For:
• Learning about your printer
• Understanding the software
• Maintenance and Troubleshooting