Dell Latitude 7330 Rugged Extreme Service Manual

Dell Latitude 7330 Rugged Extreme Manual

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  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 1
    Latitude 7330 Rugged Extreme Service Manual Regulatory Model: P149G Regulatory Type: P149G001 December 2021 Rev. A00
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 3
    protection...8 ESD field service kit ...9 Transporting sensitive components...10 After working inside your computer...10 BitLocker...10 Chapter 2: Removing and installing components 11 Recommended tools...11 Screw list...11 Major components of Latitude 7330 Rugged Extreme 13 Primary solid state
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    Fan...39 Removing the fan...39 Installing the fan...40 RF switch board...40 Removing the RF switch board...40 Installing the RF switch board...42 WLAN card...43 Removing the WLAN card...43 Installing the WLAN card...44 WWAN card...46 Removing the WWAN card...46 Installing the WWAN card...47 Dock I/O
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    Installing the left Type-C daughterboard...81 Power button with fingerprint reader...82 Removing the power button board with fingerprint reader 82 Installing the power button board with fingerprint reader 83 Display assembly...83 Removing the display assembly...83 Installing the display assembly
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    password 127 Clearing BIOS (System Setup) and System passwords 127 Clearing CMOS settings...127 Chapter 5: Troubleshooting...128 Handling swollen Lithium-ion batteries...128 Dell SupportAssist Pre-boot System Performance Check diagnostics 128 Running the SupportAssist Pre-Boot System Performance
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    troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions caution when handling Lithium-ion batteries in laptops. Swollen batteries should not be used
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    disassembly instructions. getting electrocuted. Standby power Dell products with standby power done through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product life damage to recognize and troubleshoot is the intermittent (
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    for safe transport. ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate
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    in data loss or an unnecessary operating system reinstall. For more information about this subject, see Knowledge Article: updating the BIOS on Dell systems with BitLocker enabled. The installation of the following components triggers BitLocker: ● Hard disk drive or solid state drive ● System board
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    2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Torx T8
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    Table 1. Screw list (continued) Component Screw type Base cover M2.5x5 M2.5x3 M2x5 Quantity 27 4 1 Express card Fan RF switch board WLAN card WWAN card GPS Smart card USH board Inner frame M2x3 8 M2.5x5 (captive screws) 3 M2.5x5 2 M2x3 1 M2x3 1 M2x5.5 2 M2x3 3 M2x3 2 M2x5 4
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    8 2 Display bezel Display hinges M2.5x6, T8 M2.5x6, T8 M3x6, T8 M3x8, T8 8 (blue) 8 (yellow) 4 4 Screw image Camera M2x5 2 Major components of Latitude 7330 Rugged Extreme The following image shows the major components of Latitude 7330 Rugged Extreme. Removing and installing components 13
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    14 Removing and installing components
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    . NFC I/O board 22. Right Type-C daughter board 24. Battery NOTE: Dell provides a list of components and their part numbers for the original system configuration to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Primary solid state drive
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    16 Removing and installing components
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    Steps 1. Remove the (M2x3) screw on the SSD door latch cover. 2. Push the SSD latch and lift the SSD door. 3. Push the carrier latch to release the SSD carrier. 4. Pull the mylar tape to lift the SSD carrier of the computer. 5. Flip the SSD carrier and remove the (M2x5) screw. 6. Pull the mylar tape
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    18 Removing and installing components
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    Steps 1. Remove the (M2x3) screw on the SSD door latch cover. 2. Push the SSD latch and lift the SSD door. 3. Push the carrier latch to release the SSD carrier. 4. Pull the mylar tape to lift the SSD carrier of the computer. 5. Flip the SSD carrier and remove the (M2x5) screw. 6. Pull the mylar tape
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    20 Removing and installing components
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    in after working inside your computer. 2. Verify if the storage device is installed correctly: a. Turn on or restart your computer. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System
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    Installing the M.2 2230 solid state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the solid state drive and provides a visual representation of the
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    in after working inside your computer. 2. Verify if the storage device is installed correctly: a. Turn on or restart your computer. b. Press F2 when the Dell logo is displayed on the screen to enter the system setup (BIOS) program. NOTE: A list of storage devices are displayed under the System
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    Latch Doors Removing the latch doors Prerequisites 1. Follow the procedure in before working inside your computer. About this task The following images indicate the location of the latch doors and provide a visual representation of the removal procedure. Steps 1. Remove the 11 (M2x3.5) screws that
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    About this task The following image indicates the location of the latch doors and provides a visual representation of the installation procedure. Steps 1. Align the latch doors to the screw holes on the system chassis. 2. Replace the 11 (M2x3.5) screws that secure the latch doors to the system
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    the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to Dell technical support for assistance. See www.dell.com/contactdell. ● Always purchase genuine batteries from www.dell.com or authorized Dell task NOTE: Latitude 7330 Rugged Extreme can accommodate
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    If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: Latitude 7330 Rugged Extreme can accommodate two hot-swap capable batteries (Primary and optional). The installation procedure of the primary and optional battery are
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    About this task The following images indicate the location of the stylus and provide a visual representation of the removal procedure. Steps Press the stylus, and slide it out of the slot. Installing the stylus Prerequisites If you are replacing a component, remove the existing component before
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    Next steps 1. Follow the procedure in after working inside your computer. Handle Removing the handle Prerequisites NOTE: The handle screw is part of the handle assembly and cannot be ordered separately. 1. Follow the procedure in before working inside your computer. About this task The following
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    Steps 1. Align the handle and the screw holes on the system. 2. Replace the two (M3.5x9) screws to secure the handle to the system. Next steps 1. Follow the procedure in after working inside your computer. Keyboard Removing the keyboard (rubberized) Prerequisites 1. Follow the procedure in before
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    Removing and installing components 31
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    Steps 1. Remove the four (M2.5x4) screws that secure the keyboard and pry at the bottom edge of the keyboard. 2. Pry the keyboard from the front and then round the sides before flipping it 90° to incline over the touchpad. 3. Remove the four (M2x3.5) screws that secure the keyboard cover to the
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    Steps 1. Place the keyboard on the system chassis. 2. Connect the keyboard and backlight flexible printed cables to the connectors on the system board. Adhere the keyboard and backlight flexible printed cable with kapton tapes to the connectors. 3. Replace the four (M2x3.5) screws that secure the
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    Steps 1. In sequential order, remove the 27 (M2.5x5) and four (M2.5x3) screws that secure the base cover to the system chassis. 2. Remove the (M2x5) screw in the solid-state drive slot of the system chassis. 3. Disconnect the left and right battery cables from the connectors on the system board. 4.
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    Steps 1. Place the base cover on the system chassis. 2. Connect the left and right battery cables to the connectors on the system board. 3. Replace the (M2x5) screw in the solid state drive slot of the system chassis. 4. In sequential order, replace the 27 (M2.5x5) and four (M2.5x3) screws that
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    About this task The following images indicate the location of the coin-cell battery and provide a visual representation of the removal procedure. Steps 1. Disconnect the coin-cell battery cable from the system board. 2. Peel the coin-cell battery off the system chassis. Installing the coin-cell
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    Steps 1. Adhere the coin-cell battery to the slot on the system chassis. 2. Connect the coin-cell battery cable to the connector on the system board. Next steps 1. Install the base cover. 2. Install the battery. 3. Install the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive.
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    Steps 1. Disconnect and remove the express card reader flat printed cable from its connectors on the system board and express card reader board. 2. Remove the four (M2x3) screws that secure the express card reader board to the express card reader bracket. 3. Remove the four (M2x3) screws that secure
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    Steps 1. Align the express card reader bracket with the screw holes on the system chassis. 2. Replace the four (M2x3) screws that secure the express card reader bracket to the system chassis. 3. Place the express card reader board and replace the four (M2x3) screws to secure it to the express card
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    Installing the fan Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the fan and provides a visual representation of the installation procedure. Steps 1. Place the
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    Steps 1. Disconnect the WLAN, WWAN, and GPS antennas from the RF switch board. 2. Peel the adhesive tape and disconnect the flexible printed cable from the RF switch board. 3. Remove the two (M2.5x5) screws that secure the RF switch board to the system board. 4. Lift the RF switch board from the
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    Installing the RF switch board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the RF switch board and provides a visual representation of the installation
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    Steps 1. Place and align the RF switch board with screw holes on the system board. 2. Connect the flexible printed cable to the RF switch board. Adhere the flexible printed cable with kapton tape to the connector. 3. Replace the two (M2.5x5) screws that secure the RF switch board to the system board
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    Steps 1. Remove the (M2x3) screw that secures the WLAN card holder to the system board. 2. Remove the WLAN card holder. 3. Disconnect the antenna cables from the WLAN card. Table 2. Connectors on the wireless card Antenna Main (white triangle) Cable Color White Auxiliary (black triangle) Black
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    2. Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card that supports your laptop. Table 3. Connectors on the wireless card Antenna Main (white triangle) Auxiliary (black triangle) Cable Color White Black 3. Place the WLAN card
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    WWAN card Removing the WWAN card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 3. Remove the battery. 4. Remove the base cover. 5. Remove the RF switch board. About this task The
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    Table 4. Connectors on the WWAN card Antenna Main (white triangle) Auxiliary (black triangle) - ANT1 Auxiliary (black triangle) - ANT3 Auxiliary (black triangle) - ANT2 Cable Color White and Grey (cable number 5) White and Black (cable number 6) Blue (cable number 8) Orange (cable number 7) 4.
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    the WWAN card holder to the system board. NOTE: For instructions on how to find your computer's IMEI (International Mobile Station Equipment Identity) number, see the knowledge base article 000143678 at https://www.dell.com/support/. Next steps 1. Install the RF switch board. 2. Install the base
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    Steps 1. Pry to flip the dock I/O board and disconnect the dock I/O flexible printed cable from the system board. 2. Lift the dock I/O board from the system board. Installing the dock I/O board Prerequisites If you are replacing a component, remove the existing component before performing the
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    location of the Global Positioning System (GPS) board and provide a visual representation of the removal procedure. Steps 1. Unroute the GPS antenna from the routing guide and disconnect it from the Wi-Fi board and GPS board. 2. Remove the two (M2.5x5) screws that secure the GPS board to the system
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    1. Place the GPS board and replace the two (M2.5x5) screws to secure it to the system chassis. 2. Route the GPS antenna through the routing guide and connect it to the connectors on the Wi-Fi board and GPS board. Next steps 1. Install the base cover. 2. Install the battery. 3. Install the
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    Steps 1. Remove the two (M2x3) screws that secure the left I/O board to the system chassis. 2. Flip the left I/O board and disconnect the flexible printed cable to remove the left I/O board. Installing the left I/O board Prerequisites If you are replacing a component, remove the existing component
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    Steps 1. Place the left I/O board and connect the flexible printed cable to its connector. 2. Flip the left I/O board and replace the two (M2x3) screws to secure it to the system chassis. Next steps 1. Install the base cover. 2. Install the battery. 3. Install the primary M.2 2280 solid state drive
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    Installing the near field communication Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the near field communication and provides a visual representation of the
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    About this task The following images indicate the location of the speakers and provide a visual representation of the removal procedure. Steps 1. Disconnect the speaker cable from the connector on the left I/O board and unroute the cable from the routing channel. 2. Remove the two (M2x3.5) and two
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    Steps 1. Place the speakers on the system chassis. 2. Replace the two (M2x3.5) and two (M2.5x6, T8) epoxy screws to secure the speakers to the system chassis. 3. Route the cable using the routing channel and connect the speaker cable to the connector on the left I/O board. Next steps 1. Install the
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    Steps 1. Peel the adhesive tape and disconnect the smart card reader flat printed cable from the connector on the USH board. 2. Remove the three (M2x3) screws that secure the smart card reader to the system chassis. 3. Lift and remove the smart card reader from the system chassis. Installing the
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    Steps 1. Place the smart card reader into the slot on the system chassis. 2. Replace the three (M2x3) screws that secure the smart card reader to the system chassis. 3. Connect the smart card reader flat printed cable to the connector on the USH board. Next steps 1. Install the express card. 2.
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    4. Remove the base cover. About this task The following images indicate the location of the USH board and provide a visual representation of the removal procedure. Steps 1. Peel the adhesive tape and disconnect the smart card reader I/O board flat printed cable from the connector on the USH board.
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    Steps 1. Align the positioning holes of USH board with the system chassis. 2. Replace the two (M2x3) screws that secure the USH board to the system chassis. 3. Connect the smart card reader I/O board flat printed cable to the connector on the USH board. Next steps 1. Install the base cover. 2.
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    location of the inner frame and provide a visual representation of the removal procedure. Steps 1. Unroute the WLAN, WWAN, and GPS antennas from their routing guides on the system chassis. 2. Remove the four (M2x5) screws that secure the inner frame to the system board. 3. Lift and remove the inner
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    the four (M2x5) screws that secure the inner frame to the system board. 3. Route the WLAN, WWAN, and GPS antennas through their routing guides on the system chassis. Next steps 1. Install the GPS board. 2. Install the dock I/O board. 3. Install the WWAN card. 4. Install the WLAN card. 5. Install
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    Heat sink Removing the heat-sink - for computers with integrated graphics card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 3. Remove the battery. 4. Remove the base cover. 5.
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    About this task The following image indicates the location of the heat-sink and provides a visual representation of the installation procedure. Steps 1. Align the heat-sink screw holes with the system board and place it on the system chassis. 2. Replace the four (M2x5) screws (in sequential order,
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    About this task The following images indicate the location of the rear I/O board and provide a visual representation of the removal procedure. Steps 1. Peel the adhesive tape and disconnect the rear I/O flat printed cable. 2. Remove the two (M2x3) screws that secure the rear I/O board to the system
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    Steps 1. Align the rear I/O board with the screw holes on the system board. 2. Replace the two (M2x3) screws that secure the rear I/O board to the system board. 3. Connect the rear I/O flat printed cable. Adhere the rear I/O flat printed cable with kapton tapes to the connector. Next steps 1.
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    4. Remove the keyboard. 5. Remove the base cover. 6. Remove the RF switch board. 7. Remove the WLAN card. 8. Remove the WWAN card. 9. Remove the dock I/O board. 10. Remove the rear I/O board. 11. Remove the express card reader. 12. Remove the inner frame. 13. Remove the GPS board. 14. Remove the
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    18. LED board connector 19. Hall sensor 1. Touchpad cable connector 2. Backlight flat printed cable connector 3. Keyboard cable connector The following images indicate the location of the system board and provide a visual representation of the removal procedure. 68 Removing and installing
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    Removing and installing components 69
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    70 Removing and installing components
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    Steps 1. NOTE: The following epoxy screw locations will require additional focus. These screws are difficult to remove and there may be damage during the removal process. To prevent damage to the screws and surrounding plastics, please use the correct screwdriver for each screw type. Remove the
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    Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the connectors on your system board. 1. Power button board cable connector 2. WWAN card connector 3.
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    1. Touchpad cable connector 2. Backlight flat printed cable connector 3. Keyboard cable connector The following images indicate the location of the system board and provide a visual representation of the removal procedure. Removing and installing components 73
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    74 Removing and installing components
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    Removing and installing components 75
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    Steps 1. Place the system board and replace the seven (M2x5) screws that secure the system board to the system chassis. 2. Connect the following cables to their connector on the system board (L-R): power button board, , LED board, smart card reader flat printed, smart card I/O board flat printed,
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    3. Install the smart card reader I/O board. 4. Install the smart card reader. 5. Install the rear I/O board. 6. Install the inner frame. 7. Install the GPS board. 8. Install the express card reader. 9. Install the dock I/O board. 10. Install the WWAN card. 11. Install the WLAN card. 12. Install the
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    Steps 1. Remove the (M2x5) screw that secures the flat printed cable holder to the right Type-C daughterboard. 2. Disconnect the flat printed cable from its connector on the right Type-C daughterboard. 3. Disconnect the flat printed cable from its connector on the right Type-C daughterboard. 4.
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    Steps 1. Place the right Type-C daughterboard on the system chassis. 2. Remove the four (M2x3.5) screws that secure the right Type-C daughterboard to the system chassis. 3. Connect the flat printed cable to its connector on the right Type-C daughterboard. 4. Connect the flat printed cable to its
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    Left Type-C daughterboard Removing the left Type-C daughterboard Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 3. Remove the battery. 4. Remove the keyboard. 5. Remove the base
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    Steps 1. Remove the (M2x5) screw that secures the flat printed cable holder to the left Type-C daughterboard. 2. Disconnect the flat printed cable from its connector on the left Type-C daughterboard. 3. Disconnect the daughterboard cable from its connector on the left Type-C daughterboard. 4. Remove
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    5. Replace the (M2x5) screw that secures the flat printed cable holder to the left Type-C daughterboard. Next steps 1. Install the rear I/O board. 2. Install the dock I/O board. 3. Install the WWAN card. 4. Install the WLAN card. 5. Install the RF switch board. 6. Install the heat-sink (UMA). 7.
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    2. Remove the three (M2x5) screws that secure the power button with fingerprint reader bracket to the system chassis. 3. Lift the power button with fingerprint-reader board from the system chassis. Installing the power button board with fingerprint reader Prerequisites If you are replacing a
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    4. Remove the keyboard. 5. Remove the base cover. 6. Remove the RF switch board. 7. Remove the WLAN card. 8. Remove the WWAN card. 9. Remove the dock I/O board. 10. Remove the rear I/O board. 11. Remove the express card reader. 12. Remove the inner frame. 13. Remove the GPS board. 14. Remove the
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    Steps 1. Remove the two (M2.5x5) screws that secure the left/right hinge covers to the system chassis. 2. Remove the left/right hinge covers from the system chassis. 3. Remove the eight (M3x6, T8) epoxy screws that secure the display assembly to the system chassis. 4. Lift and remove the display
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    Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display assembly and provides a visual representation of the installation
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    Steps 1. Align and place the display assembly on the system chassis. 2. Replace the eight (M3x6, T8) epoxy screws that secure the display assembly to the system chassis 3. Replace the left/right hinge covers to the system chassis and close the lid. 4. Replace the two (M2.5x5) screws that secure the
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    Next steps 1. Install the system board. 2. Install the heat-sink (UMA). 3. Install the fan. 4. Install the smart card reader I/O board. 5. Install the smart card reader. 6. Install the GPS board. 7. Install the inner frame. 8. Install the express card reader. 9. Install the rear I/O board. 10.
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    Removing and installing components 89
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    Steps 1. Remove the 4 (M2.5x6, T8) epoxy screws that secure the display bezel to the display assembly. 2. Close the lid and in sequential order, remove the 11 (M2.5x6, T8) screws that secure the display bezel to the display assembly. 3. Use a plastic scribe to carefully pry open the top, left, and
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    Removing and installing components 91
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    Steps 1. Connect the touch cable to its connector on the touch screen board. 2. Connect the eDP cable to its connector on the LCD module and flip the display bezel on the display assembly. 3. Align the display bezel with the display assembly. Gently snap the display bezel into place. 4. In
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    Camera Removing the camera Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 3. Remove the battery. 4. Remove the keyboard. 5. Remove the base cover. 6. Remove the fan. 7. Remove the
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    About this task The following image indicates the location of the camera and provides a visual representation of the installation procedure. Steps 1. Replace the two (M2x5) screws to secure the camera module to the display panel. 2. Connect the eDP cable on the camera module and adhere the adhesive
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    6. Remove the fan. 7. Remove the heat-sink (UMA). 8. Remove the RF switch board. 9. Remove the WLAN card. 10. Remove the WWAN card. 11. Remove the dock I/O board. 12. Remove the rear I/O board. 13. Remove the system board. 14. Remove the display assembly. 15. Remove the display bezel. About this
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    Steps 1. Align the left hinge and replace the four (M3x6, T8) epoxy screws to secure the left hinge to the display assembly. 2. Align the right hinge and replace the four (M3x8, T8) epoxy screws to secure the right hinge to the display assembly. Next steps 1. Install the display bezel. 2. Install
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    7. Remove the heat-sink (UMA). 8. Remove the RF switch board. 9. Remove the WLAN card. 10. Remove the WWAN card. 11. Remove the dock I/O board. 12. Remove the rear I/O board. 13. Remove the system board. 14. Remove the display assembly. 15. Remove the display bezel. 16. Remove the camera. 17. Remove
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 98
    Steps Adhere the adhesive tape to the eDP cable and to the display cover. Next steps 1. Install the display hinges. 2. Install the camera. 3. Install the display bezel. 4. Install the display assembly. 5. Install the system board. 6. Install the rear I/O board. 7. Install the dock I/O board. 8.
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 99
    4. Remove the keyboard. 5. Remove the base cover. 6. Remove the RF switch board. 7. Remove the WLAN card. 8. Remove the WWAN card. 9. Remove the dock I/O board. 10. Remove the rear I/O board. 11. Remove the express card reader. 12. Remove the inner frame. 13. Remove the GPS board. 14. Remove the
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 100
    About this task The following image indicates the location of the display panel and provides a visual representation of the installation procedure. Steps After performing the succeeding steps, you are left with the display panel. Next steps 1. Install the display cable. 2. Install the display hinges
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    Display back-cover Removing the display back cover Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 3. Remove the battery. 4. Remove the keyboard. 5. Remove the base cover. 6. Remove
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    Steps After performing the preceding steps, you are left with the display back cover. Installing the display back cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the
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    17. Install the WLAN card. 18. Install the RF switch board. 19. Install the base cover. 20. Install the keyboard. 21. Install the battery. 22. Install the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 23. Follow the procedure in after working inside your computer.
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    Steps 1. Disconnect the touchpad cable from the connector on the touchpad board. 2. Remove the 10 (M2x3.5) screws that secure the touchpad to the system chassis and disconnect the NFC cable from its connector. 3. Use a plastic scribe to carefully pry the touchpad and lift it from the system chassis.
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    Steps 1. NOTE: Remove the adhesive residue. Reapply the glue in between the top case and palm-rest to keep the chassis waterproof. Align and place the touchpad on the system chassis. 2. Replace the 10 (M2x3.5) screws that secure the touchpad to the system chassis and connect the NFC cable to its
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 106
    Touchpad buttons Removing the touchpad buttons Prerequisites ● Follow the procedure in before working inside your computer. ● Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. ● Remove the battery. ● Remove the keyboard. ● Remove the base cover. ● Remove the fan. ●
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 107
    Installing the touchpad buttons Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the touchpad buttons and provides a visual representation of the installation
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 108
    Palmrest assembly Removing the palmrest assembly Prerequisites ● Follow the procedure in before working inside your computer. ● Remove the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. ● Remove the battery. ● Remove the keyboard. ● Remove the base cover. ● Remove the RF
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 109
    Steps After performing the preceding steps, you are left with the palmrest assembly. Installing the palmrest assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 110
    17. Install the keyboard. 18. Install the battery. 19. Install the primary M.2 2280 solid state drive or primary M.2 2230 solid state drive. 20. Follow the procedure in after working inside your computer. 110 Removing and installing components
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 111
    3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads 111
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    4 BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 113
    section may or may not appear. Table 7. System setup options-System information menu Overview Latitude 7330 Rugged Extreme BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the system. Asset Tag Displays the Asset Tag of the system. Manufacture Date
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 114
    Table 7. System setup options-System information menu (continued) Overview Processor L3 Cache Displays the processor L3 Cache size. Microcode Version Displays the microcode version. Intel Hyper-Threading Capable Displays whether the processor is Hyper-Threading (HT) capable. 64-Bit
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 115
    used during BIOS Preboot. By default, the Enable Thunderbolt Boot Support option is disabled. Enable Thunderbolt (and PCIe behind TBT) Ports option is disabled. Type-C Dock Override Enables to use connected Type-C Dell Dock to provide data stream with external USB ports disabled. When Type-C Dock
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 116
    Table 9. System setup options-Integrated Devices menu (continued) Integrated Devices By default, the all options are enabled. Table 10. System setup options-Storage menu Storage SATA/NVMe Operation SATA/NVMe Operation Set the operating mode of the integrated storage device controller. By default
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    feature. By default, the Auto Mode option is enabled. HTTPs Boot Mode With Auto Mode, the HTTPs Boot extracts Boot URL from the DHCP. With Manual Mode, the HTTPs Boot reads Boot URL from the user-provided data. By default, the Auto Mode option is enabled. Antenna Switch WLAN Antenna Enable
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 118
    processor heat management to adjust the system performance, noise, and temperature. By default, the Optimized option is enabled. USB Wake Support Wake on Dell USB-C Dock When enabled, connecting a Dell USB-C Dock will wake the system from Standby, Hibernate, and Power Off. By default, the Wake on
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 119
    Start Data Wipe option is disabled. Absolute Enable or disable or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute software. By default, the option is enabled. WARNING: The 'Permanently Disabled' option can only be selected once. When
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 120
    When enabled, this disables the master password support. By default, the option is disabled. PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is BIOS updates from services such as Microsoft Windows Update and Linux Vendor Firmware Service (LVFS). By
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 121
    value specified by the Auto operating system Recovery Threshold setup option and local Service operating system does not boot or is not installed. By default, the option is enabled. Dell Auto operating system Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 122
    Table 18. System setup options-Keyboard menu (continued) Keyboard Lock Mode Keyboard Illumination By default, the Lock Mode Secondary option is enabled. With this option, the F1-F2 keys scan the code for their secondary functions. Enables to change the keyboard illumination settings. By default,
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 123
    Virtualization Technology ● Intel VT for Direct I/O By default, the option is disabled. Table 21. System setup options-Performance menu Performance Multi Core Support Active Cores Enables to change the number of CPU cores available to the operating system. By default, the All Cores option is
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 124
    .dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 125
    press Enter. The BIOS Update Utility appears. 8. Follow the on-screen instructions to complete the BIOS update. Updating the BIOS from the F12 One- more information on this subject, see Knowledge Article: https:// www.dell.com/support/kbdoc/000134415 BIOS Update You can run the BIOS update file from
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 126
    Steps 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2. Turn on the computer and press F12 to access the One-Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter. The flash BIOS menu is displayed. 3. Click Flash
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 127
    . Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 128
    5 Troubleshooting Handling swollen Lithium-ion batteries Like most laptops, Dell laptops use lithium-ion batteries. approved recycling center. Contact Dell product support at https://www.dell.com/support for assistance and further instructions. ● Using a non-Dell or incompatible battery may increase
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 129
    more information, see https://www.dell.com/support/kbdoc/000180971. Running the EC) failures. NOTE: M-BIST can be manually initiated before POST (Power On Self Test). detected with the system board b. AMBER: Indicates a problem with the system board 3. If there is a failure Troubleshooting 129
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 130
    the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC -diagnostic lights of your Latitude 7330 Rugged Extreme. Table 25. System-diagnostic lights Blinking pattern Problem description Green 1 Processor
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 131
    Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/serviceabilitytools
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 132
    be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo see the knowledge base article https://www.dell.com/ support/kbdoc/000130881 at www.dell.com/support. 132 Troubleshooting
  • Dell Latitude 7330 Rugged Extreme | Service Manual - Page 133
    about your computer through videos, manuals, and documents. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support. For more information on
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Latitude 7330 Rugged Extreme
Service Manual
Regulatory Model: P149G
Regulatory Type: P149G001
December 2021
Rev. A00