Dell Latitude ST Owner's Manual - Page 58

N-trig Digitizer Troubleshooting, Installation IssuesTroubleshooting Steps:, Installation Issues - tablet drivers

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Code Cause and Troubleshooting Steps 1 System board: BIOS ROM failure System board failure, covers BIOS corruption or ROM error 2 Memory No memory/RAM detected 3 Chipset Error (North and South Bridge Chipset, DMA/IMR/ Timer Error) , Time-Of-Day Clock test failure , Gate A20 failure , Super I/O chip failure , Keyboard controller test failure System board failure 4 RAM Read/Write failure Memory failure 5 Real-time clock power fail CMOS battery failure 6 Video BIOS test failure Video card failure 7 CPU - cache test failure Processor failure 8 Display Display failure N-trig Digitizer Troubleshooting The N-trig Tablet Settings applet is used to adjust several settings for the digitizer. Once the N-trig drivers are loaded, an icon appears in the system tray. The following section provides troubleshooting steps to resolve Installation and Performance issues. Installation Issues Error message : "Hardware is not adequate for running this software" Troubleshooting Steps: 1. Check if the bundle you are trying to run is for the right OS (Win7) 2. Check if the bundle you are trying to run is for the right type (32bit, 64bit) Performance issues No multi touch functionality: N-trig Software Bundle Not Installed Troubleshooting Steps: 1. Check if the N-trig software bundle is installed. Open Control Panel → N-trig DuoSense Digitizer Settings . If the bundle is not installed, Install the right bundle for the operating system. 58

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Code
Cause and Troubleshooting Steps
1
System board: BIOS ROM failure
System board failure, covers BIOS corruption or ROM error
2
Memory
No memory/RAM detected
3
Chipset Error (North and South Bridge Chipset, DMA/IMR/ Timer Error) , Time-Of-Day Clock test failure , Gate
A20 failure , Super I/O chip failure , Keyboard controller test failure
System board failure
4
RAM Read/Write failure
Memory failure
5
Real-time clock power fail
CMOS battery failure
6
Video BIOS test failure
Video card failure
7
CPU - cache test failure
Processor failure
8
Display
Display failure
N-trig Digitizer Troubleshooting
The N-trig Tablet Settings applet is used to adjust several settings for the digitizer. Once the N-trig drivers are loaded, an
icon appears in the system tray.
The following section provides troubleshooting steps to resolve Installation and Performance issues.
Installation Issues
Error message : “Hardware is not adequate for running this software”
Troubleshooting Steps:
1. Check if the bundle you are trying to run is for the right OS (Win7)
2. Check if the bundle you are trying to run is for the right type (32bit, 64bit)
Performance issues
No multi touch functionality: N-trig Software Bundle Not Installed
Troubleshooting Steps:
1. Check if the N-trig software bundle is installed. Open
Control Panel
→
N-trig DuoSense Digitizer Settings
. If the
bundle is not installed, Install the right bundle for the operating system.
58