Dell M4400 Setup and Quick Reference Guide

Dell M4400 - Precision Mobile Workstation Manual

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  • Dell M4400 | Setup and Quick Reference Guide - Page 1
    Dell Precision™ M4400 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at
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    of data and tells you how to avoid the problem. A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Macrovision Product Notice This
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    9 Battery Removal 10 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 11 2 Setting Up Your Computer 13 Quick Setup 13 Connecting to the Internet 16 Setting Up Your Internet Connection 16 Transferring Information to a New Computer 17 Microsoft® Windows® XP Operating System . . . 17
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    35 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 46 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51
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    Product Information 62 Returning Items for Warranty Repair or Credit . . . . . 62 Before You Call 63 Contacting Dell 65 7 Finding Information 67 Index 69 Contents 5
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    6 Contents
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    more information about the features of your computer, see the Dell™ Technology Guide at support.dell.com. Front View 12 3 25 24 23 22 21 20 19 18 1 camera and microphone (optional) 3 display 4 5 6 9 A 7 8 9 12 11 10 1514 13 16 17 2 display latch 4 keyboard status lights About Your Computer 7
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    5 keyboard 6 volume control buttons 7 Dell ControlPoint (DCP) button 8 power button 9 USB connectors (2) 10 audio (line-out) and microphone (line-in) connectors 11 smart card slot 12 IEEE 1394a connector 13 wireless switch and 14 speaker Dell™ Wi-Fi Catcher™ Network Locator button 15
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    5 6 1 SecureDigital (SD) card slot 3 air vents 5 USB connector 7 security cable slot 9 DisplayPort 11 docking alignment mark 13 network connector (RJ-45) 2 ExpressCard slot 4 video connector 6 eSATA/USB connector 8 AC adapter connector 10 power light/battery light 12 battery 14 modem connector (RJ
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    section, follow the safety instructions that shipped with your computer. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use
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    or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For more information about the wireless switch and the Wi-Fi Catcher Network Locator, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet
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    12 About Your Computer
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    section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. adapter to avoid damaging the cable. NOTE: Some devices may not be included if you did not order them. 1 Connect the AC adapter to the AC adapter connector
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    2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 14 Setting Up Your Computer
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    install any cards or connect the computer to a docking device or other external device, such as a printer. 6 Connect to the Internet. See "Connecting to the Internet" on page 16 for more information. 4 3 2 1 1 Internet service 3 wireless router 5 laptop with wireless connection 5 3 2 1 2 cable or
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    the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the appropriate section below. NOTE: If you cannot connect to the Internet, see the Dell Technology Guide
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    modem, cable TV modem, or Bluetooth wireless technology connection. • Chose Dial-up if you will use a dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information
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    cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be
  • Dell M4400 | Setup and Quick Reference Guide - Page 19
    2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next. 5 Insert the removable media, such as
  • Dell M4400 | Setup and Quick Reference Guide - Page 20
    information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available
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    click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. 4 Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Setting Up Your Computer
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    22 Setting Up Your Computer
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    Hard drive Second hard drive (optional) Intel® Core™2 Quad Extreme Edition processor 12 MB 1067 MHz SATA media bay System Information System chipset Data bus width DRAM bus width Processor address bus width Intel PM45 64 bit 64 bit 36 bit Secure Digital (SD) Memory Card Reader Cards supported
  • Dell M4400 | Setup and Quick Reference Guide - Page 24
    ) Maximum memory 8 GB (Windows Vista only) NOTE: Dual-channel bandwidth operation requires both memory slots to be populated and match in size. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files. Ports and
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    power for external device DisplayPort supports HDMI, DVI, dual-link DVI, and VGA via dongle 10/100/1000 Ethernet LAN on system board WLAN Mobile Broadband Bluetooth® wireless technology WI-MAX Ultra-Wide Band technology Full-Mini-Card Mobile Broadband Mini-Card with GPS support Specifications 25
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    amplifier Internal microphone Volume controls discrete hardware, supports OpenGL graphics PCI-E graphics x16 discrete video: nVIDIA Quadro FX580M 512-MB OpenGL discrete memory integrated on system board VGA, DisplayPort, Advanced E-Port, and E-Port capability VGA DisplayPort DVI (DisplayPort
  • Dell M4400 | Setup and Quick Reference Guide - Page 27
    Display Types (active-matrix TFT) Form factor Maximum resolutions: WXGA CCFL WXGA+ WLED WUXGA CCFL /RGBLED Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: Typical power consumption (panel with backlight): Keyboard /Kanji full sized (19 mm key pitch) Specifications 27
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    area 38.5-mm (1.52-inches) rectangle Battery Types 6-cell "smart" lithium ion Voltage 11.1 VDC Dimensions, 6-cell lithium-ion batteries: Depth 206 mm (8.11 inches) Height 19.8 0.33 kg (0.73 lb) Dimensions, 9-cell lithium-ion batteries: Depth 208 mm (8.67 inches) Height 22.3 mm (0.
  • Dell M4400 | Setup and Quick Reference Guide - Page 29
    to 104°F) Storage -10° to 65°C (14° to 149°F) Coin-cell battery replaceable AC Adapter Types Input voltage Output voltage Frequency 65-W travel adapter Input current adapter 90-W AC adapter 130-W Dell™ adapter PA-4E 100-240 VAC 19.5 VDC 50-60 Hz 1.5 A 3.34 A 1.5 A 4.62 A Specifications 29
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    AC Adapter (continued) 130-W Dell adapter PA-4E Input current Output current 358 mm (14.1 inches) 244 mm (9.6 inches) 2.78 kg (6.11 lb) with 6-cell battery and optical drive 2.65 kg (5.83 lb) with 6-cell battery; without optical drive 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to 149°F) 10%
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    a 2 ms half-sine pulse for operating; also measured with hard drive in head-parked position and a 2 ms halfsine pulse for storage): Operating 143 G Storage 163 G Altitude (maximum): Operating -15.2 to 3048 m (-50 to 10,000 ft) Storage -15.2 to 3048 m (-50 to 10,000 ft) Specifications 31
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    32 Specifications
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    button to resume normal operation. Blinking amber The computer is receiving electrical power, a device such as a memory module or graphics card might be malfunctioning or incorrectly installed. Steady amber There may be a power problem or an internal device malfunction. Troubleshooting 33
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    a faulty module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. board failure 34 Troubleshooting
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    Real-time clock 1 Replace the battery (see your Service Manual failure. Possible at support.dell.com). battery failure or 2 If the problem persists, contact Dell. motherboard failure. 6 Video BIOS Test Contact Dell. Failure 7 CPU-cache test Contact Dell. failure Error Messages CAUTION
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    may be loose. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. GENERAL FAILURE - The operating system is unable to carry out the command. The message is usually followed by specific information-for example, Printer out
  • Dell M4400 | Setup and Quick Reference Guide - Page 37
    after a memory module is installed. Correct the appropriate options in the system setup program. See your Service Manual at support.dell.com for more information. K E Y B O A R D C L O C K L I N E F A I L U R E - For external keyboards, check the cable connection. Run the Keyboard Controller test in
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    or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I O N E R R O R - The software you are attempting to run is conflicting with the operating system, another program, or a utility
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    ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN - You have too many programs open. Close all windows and open the program that you want to use. OP E R A T I N G S YS T E M N O T F O U N D - Reinstall the hard drive (see your Service Manual at support.dell.com). If the problem persists
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    configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.dell.com). If the message reappears
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    bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct see your Service Manual at support.dell.com
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    and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type
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    your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell
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    the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com
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    front panel cable are securely connected to the system board (see your Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING - • Ensure that the display is connected and powered on. • If the display is connected and powered on, see "Beep Codes" on page 34
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    using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer
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    instructions on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. Troubleshooting
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    proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. 48 Troubleshooting
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    to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Troubleshooting
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    50 Troubleshooting
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    of your problem and, if necessary, update the driver. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista: 1 Click the Windows Vista
  • Dell M4400 | Setup and Quick Reference Guide - Page 52
    and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If this
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    by your operating system. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear
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    media also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that allows you to return your computer to an earlier operating
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    time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue
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    not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. This option restore your hard drive to the operating
  • Dell M4400 | Setup and Quick Reference Guide - Page 57
    , back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Reinstalling Software 57
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    region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating
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    suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 60 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 65
  • Dell M4400 | Setup and Quick Reference Guide - Page 60
    the contact information for your region or go to support.dell.com. DellConnect™ DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
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    .com (Asian/Pacific countries only) [email protected] (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support service-AutoTech-provides recorded answers to the questions
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    the tests that you have run and any error messages reported by the Dell Diagnostics (see "Contacting Dell" on page 65). 3 Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 4 Pack the equipment to
  • Dell M4400 | Setup and Quick Reference Guide - Page 63
    Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics
  • Dell M4400 | Setup and Quick Reference Guide - Page 64
    back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your
  • Dell M4400 | Setup and Quick Reference Guide - Page 65
    -3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some
  • Dell M4400 | Setup and Quick Reference Guide - Page 66
    66 Getting Help
  • Dell M4400 | Setup and Quick Reference Guide - Page 67
    that may have shipped with your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced
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    User License Agreement Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology
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    Dell (continued) technical support and customer service, 60 Technical Update Service, 48 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 43 Dell Factory Image Restore, 56 Dell Technology Guide, 68 DellConnect, 60 diagnostics beep codes, 34 Dell
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    Service Code, 67 F Files and Settings Transfer Wizard, 17 finding information, 67 I Internet connecting, 16 setting up, 16 M media Drivers and Utilities, 67 operating system, 67 memory troubleshooting, 46 N networks connecting, 15 overview, 15 Notebook System Software, 67 O operating system Dell
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    , 47-48 updates, 48 specifications, 23 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 System Restore, 54 enabling, 56 T transferring information to a new computer, 17 troubleshooting, 33, 68 blue screen, 48 computer
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    , 67 returning to a previous device driver version, 52 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 17 reinstalling, 67 returning to a previous device driver version, 52 setting up Internet connection, 16 System Restore, 54 wizards Files and
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www.dell.com | support.dell.com
Dell Precision™ M4400
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the
Dell Technology Guide
at
support.dell.com
.
Model PP30L