Dell OptiPlex 5055 Ryzen Small Form Factor OptiPlex 5055 Small Form Factor Own
Dell OptiPlex 5055 Ryzen Small Form Factor Manual
 |
View all Dell OptiPlex 5055 Ryzen Small Form Factor manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell OptiPlex 5055 Ryzen Small Form Factor manual content summary:
- Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 1
Dell OptiPlex 5055 Small Form Factor Owner's Manual Regulatory Model: D11S Regulatory Type: D11S003 June 2020 Rev. A01 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 2
Contents Chapter 1: Working on your computer 6 Safety instructions...6 Turning off your computer...6 Turning off your - Windows...6 Before working inside your computer...7 After working inside your computer...7 Chapter 2: Chassis...8 Front chassis view...8 Back chassis - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 3
Intrusion switch...27 Removing intrusion switch...27 Installing intrusion switch...28 Memory modules...28 Removing memory module...28 Installing memory module...29 VGA Daughterboard...29 Removing the VGA daughter board...29 Installing the VGA daughter board...29 SD card...30 Removing SD card reader - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 4
Specifications...60 Chapter 6: Troubleshooting...65 Diagnostic and Power LED codes...65 Enhanced Pre-Boot System Assessment - ePSA diagnostics 69 Chapter 7: Getting help...71 Contacting Dell...71 4 Contents - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 5
use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 6
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 7
To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that you follow the Safety Instruction. 2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 3. Turn off your computer. 4. Disconnect - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 8
Topics: • Front chassis view • Back chassis view Front chassis view 2 Chassis 1. Power button and power light 3. Memory card reader (optional) 5. Headset port 7. USB 2.0 port 2. Hard drive activity light 4. Optical drive (optional) 6. USB 2.0 port with PowerShare 8. USB 3.1 Gen1 port 8 Chassis - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 9
card slots 9. Power supply diagnostic light 11. Network port 13. DisplayPort 15. Cable cover lock slot 2. DisplayPort 4. PS/2 keyboard port 6. USB 2.0 ports (supports Smart Power On) 8. Power connector port 10. Kensington security cable slot 12. PS/2 mouse port 14. Release latch Chassis 9 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 10
3 Disassembly and reassembly Topics: • Back cover • Front Bezel • Storage device • Expansion card • Cooling shroud • Coin-cell battery • Optical drive • M.2 PCIe SSD • Heat sink assembly • Processor • Intrusion switch • Memory modules • VGA Daughterboard • SD card • Power supply unit • Power switch - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 11
3. Lift the cover to remove it from the computer. Disassembly and reassembly 11 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 12
Installing cover 1. Place the cover on the computer and slide the cover forward until it clicks into place. 2. Follow the procedure in After working inside your computer. Front Bezel Removing the front bezel 1. Follow the procedure in Before working inside your computer. 2. Remove the cover. 3. To - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 13
Installing front bezel 1. Insert the tabs of the bezel into the slots on the chassis. 2. Press the bezel until the tabs click into place. 3. Install the cover. 4. Follow the procedure in After working inside your computer. Storage device Removing 2.5-inch hard drive assembly 1. Follow the procedure - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 14
4. Slide and lift the hard drive assembly from the computer. 14 Disassembly and reassembly - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 15
Removing 2.5-inch hard drive from the hard drive bracket 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. 2.5 inch hard drive assembly 3. To remove hard drive bracket: a. Pull one side of the hard drive bracket to disengage the pins on the bracket from the - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 16
Installing 2.5-inch hard drive into the hard drive bracket 1. Flex the side of the hard drive bracket, to align and insert the pins on the bracket into the hard drive. 2. Insert the hard drive into the hard drive bracket until it clicks into place. 3. Install the: a. 2.5 inch hard drive assembly b. - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 17
4. To remove the PCIe expansion card: a. Pull the release latch to unlock the PCIe expansion card [1]. b. Push the release tab [2] and lift the PCIe expansion card out of the computer [3]. NOTE: The release tab is at the base of the expansion card. Disassembly and reassembly 17 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 18
5. Repeat the steps to remove any additional PCIe expansion cards. Installing PCIe expansion card 1. Insert the expansion card into the connector on the system board. 2. Press the expansion card until it clicks into place. 3. Close the expansion card latch and press it until it clicks into place. 4. - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 19
NOTE: Illustration on how to remove the shroud is also given on the shroud. b. Lift the cooling shroud away from the chassis. Disassembly and reassembly 19 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 20
Installing cooling shroud NOTE: When inserting the shroud on the processor assembly, please ensure that the data and power cables of the optical drive do not get caught inside the shroud. 1. Align the slots on the cooling shroud, with the screws on the heat sink. 2. Insert the cooling shroud over - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 21
Installing coin cell battery 1. Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. 3. Install the: a. expansion card b. cooling shroud c. cover 4. Follow - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 22
a. Release the cables from the retention clip [1]. b. Slide the blue tab to unlock the optical drive assembly [2]. 4. To remove the optical drive assembly: a. Pull the tab upward to release the assembly [1]. b. Holding the tab, disconnect the optical drive cables [2]. c. Slide and lift the optical - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 23
NOTE: The Optical drive cables are available on side of the drive assembly. 5. To remove the optical drive: a. Slide the tab to release the optical drive [1]. b. Push the optical drive away from the assembly [2][3]. Installing optical drive 1. Slide the optical drive into the optical drive assembly - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 24
Installing M.2 PCIe SSD 1. Insert the M.2 PCIe SSD to the connector 2. Press the blue plastic tab to secure the M.2 PCIe SSD. 3. Install the: a. optical drive b. cooling shroud c. 2.5 inch hard drive assembly d. front bezel e. cover 4. Follow the procedure in After working inside your computer. Heat - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 25
3. To remove the heat sink assembly: a. Disconnect the heat sink assembly cable from the connector on the system board [1]. b. Loosen the 6 captive screws that secure the heat sink assembly to the system board [2]. NOTE: Loosen the screws based on the numbers available on the system board. c. Lift - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 26
Processor Removing the processor 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. front bezel c. 2.5 hard drive assembly d. cooling shroud e. optical drive f. heat sink assembly 3. To remove the processor: a. Release the socket lever by pushing the lever - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 27
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. 2. Align the pin-1 indicator of the processor with the triangle on the socket. 3. Place the processor on the socket such that the slots on the processor align with the - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 28
Installing intrusion switch 1. Insert the intrusion switch into the slot on the computer. 2. Connect the intrusion switch cable to the connector on the system board. 3. Install the: a. cooling shroud b. front bezel c. cover 4. Follow the procedure in After working inside your computer. Memory - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 29
b. Lift the memory module from the connector on the system board. Installing memory module 1. Align the notch on the memory module with the tab on the memory module connector. 2. Insert the memory module into the memory module socket. 3. Press the memory module until the memory module retention - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 30
SD card Removing SD card reader 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. front bezel c. 2.5 inch hard drive assembly d. cooling shroud e. optical drive f. M.2 PCIe SSD 3. To remove the SD card reader: a. Release the power cables from the retention - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 31
c. cooling shroud d. 2.5 inch hard drive assembly e. front bezel f. cover 4. Follow the procedure in After working inside your computer. Power supply unit Removing power supply unit - PSU 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. front bezel c. 2.5 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 32
5. To remove the PSU: a. Press the blue release tab [1] b. Slide the PSU and lift it away from the computer [2]. 32 Disassembly and reassembly - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 33
Installing power supply unit - PSU 1. Insert the PSU into the slot. 2. Slide the PSU towards the back of the computer until it clicks into place. 3. Replace the screws( 6lbs) to secure the PSU to the computer. 4. Route the PSU cables through the retention clips. 5. Connect the PSU cables to the - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 34
c. 2.5 inch hard drive assembly d. cooling shroud e. optical drive 3. To release the power switch: a. Disconnect the power switch cable from the system board [1]. b. Press the power switch retention tabs and pull out from the computer [2, 3]. Installing power switch 1. Slide the power switch module - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 35
Speaker Removing speaker 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. front bezel c. 2.5 inch hard drive assembly d. cooling shroud e. optical drive 3. To remove the speaker: a. Disconnect the speaker cable from the connector on the system board [1]. b. - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 36
e. cover 4. Follow the procedure in After working inside your computer. System board Removing the system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. cover b. front bezel c. 2.5 inch hard drive assembly d. cooling shroud e. optical drive f. M.2 PCIe SSD g. - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 37
4. Disconnect the following cables and screw from the system board: a. PSU [1] b. hard drive and optical drive caddy stand off screw [2] c. PSU [3] d. power switch [4] e. intrusion switch [5] Disassembly and reassembly 37 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 38
5. To remove the I/O panel plate: a. Remove the 6 screw that secures the I/O panel [1]. b. Slide and push toward the front from the computer [2]. 38 Disassembly and reassembly - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 39
6. To remove the system board: a. Remove the 12 screws that secure the system board to the computer b. Slide and lift the system board away from the computer [2]. Disassembly and reassembly 39 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 40
Installing the system board 1. Hold the system board by its edges and align it toward the back of the computer. 2. Lower the system board into the chassis until the connectors at the back of the system board. 3. Align with the slots on the chassis, and the screw holes on the system board align with - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 41
Color (SATA1) 2. PCI-e x4 Connector (SLOT1) - open ended X4 to support X16 4. Processor Socket (CPU) 6. Intrusion Switch Connector (INTRUDER) 8. Memory Password Jumper (PASSWORD_CLR); Clear Password ; Jumper (PASSWORD_CLR); Service Mode Jumper (SERVICE_MODE) 20. Internal USB Connector (WF_BT_USB) - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 42
4 Technology and components This chapter details the technology and components available in the system. Topics: • Systems management features • In-Band Systems Management - Dell Client Command Suite • Out-of-Band Systems Management - DASH • AMD APUs, AMD Ryzen CPUs and APUs • AMD PT B350 • AMD - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 43
services management for desktop and mobile client systems. Through DASH, DMTF provides the next generation of standards for secure out-of-band and remote management of desktop and mobile systems. OptiPlex 5055 with DASH 1.2 on BCM5762 supports per core, increasing the Instruction Per Cycle(IPC) thus - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 44
table contains the key specifications of the AMD Radeon R7 M450: Table 2. Key Specifications Specification Product Line AMD Radeon R7 M450 AMD API Supported DirectX 12 , OpenCL 1.2 , OpenGL 4.3 Clock Speed 925 MHz Bus Width 128-bit Memory Clock Speed 1.125 GHz Technology DDR3 SDRAM 44 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 45
Table 2. Key Specifications (continued) Specification AMD Radeon R7 M450 Max External Resolution 1920 x 1080 Interface Type PCI Express 3.0 x16 AMD Radeon R5 M430 The AMD Radeon R5 M430 is an entry level graphics card for laptops. It is based on the older Radeon R5 M330 / M335 or R7 M340. - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 46
● Full-duplex data transfers and support for new transfer types ● Backward USB 2.0 compatibility ● New connectors and cable The topics below cover some of the most commonly asked questions regarding USB 3.1 Gen 1. - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 47
continue to require separate drivers for USB 3.1 Gen 1 controllers. Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 48
on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 49
or may not appear. Table 5. General Option System Information Description Displays the following information: ● System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, Express Service Code and the Singed Firmware Update. System setup 49 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 50
Table 5. General (continued) Option Description ● Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channel Mode, Memory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3 Size and DIMM 4 Size. ● PCI Information: Displays SLOT1_M.2, SLOT2_M.2 ● Processor Information: - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 51
system startup. The Enable Smart Reporting option is disabled by default. Allows you to enable or disable the integrated USB controller for: ● Enable Boot Support ● Enable Front USB Ports ● Enable Rear USB Ports All the options are enabled by default. USB PowerShare Audio This option allows you to - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 52
UEFI capsule update packages. This option is selected by default. Disabling this option will block BIOS updates from services such as Microsoft Windows Update and Linux Vendor Firmware Service (LVFS) Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating system - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 53
. This option is disabled by default. Allows you to enable the USB devices to wake the computer from standby mode. The option "Enable USB Wake Support" is selected by default This option allows the computer to power up from the off state when triggered by a special LAN signal. This feature only - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 54
seconds This options is disabled by default. Table 13. Virtualization Support Option Description AMD-V Technology This option is enabled by default. . Table 14. Maintenance Option Service Tag Asset Tag SERR Messages BIOS Downgrade Description Displays the Service Tag of your computer. Allows - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 55
the system BIOS, and then re-enabled after the BIOS update is completed. 1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 56
on this subject, see Knowledge Article: http://www.dell.com/support/article/sln153694 Updating your system BIOS using a USB flash drive If and press Return. 8. The BIOS Update Utility will load, follow the instructions on screen. Figure 4. DOS BIOS Update Screen Updating the Dell BIOS in - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 57
need: ● USB key formatted to the FAT32 file system (key does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB key ● AC power adapter connected to the system ● Functional system battery to flash the BIOS Perform - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 58
4. The E5450A14.exe file is shown as an example in the following screenshot. The actual file name may vary. 5. Once the file is selected, it will show in the file selection box and you can click the OK button to continue. 58 System setup - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 59
6. Click the Begin Flash Update button. 7. A warning box is displayed asking you if you want to proceed. Click the Yes button to begin the flash. System setup 59 - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 60
8. At this point the BIOS flash will execute, the system will reboot and then the BIOS flash will start and a progress bar will show the progress of the flash. Depending on the changes included in the update, the progress bar may go from zero to 100 multiple times and the flash process could take as - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 61
Table 18. Chipset Feature Chipset Table 19. Processor Feature Processor type Total cache Table 20. Memory Feature Memory type Memory speed Memory connectors Memory capacity Minimum memory Maximum memory Table 21. Video Feature Integrated Optional Table 22. Audio Feature Integrated Table 23. Network - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 62
3165 1x1 ● Bluetooth 4.1 NOTE: For optimal performance, it is recommended to use the wireless display feature with an access point that supports 5 GHz standard. Table 26. Drives Feature Internally accessible Specification ● 2.5-inch SATA drive bay ● 3.5-inch SATA drive bay ● M.2 SATA & NVMe Table - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 63
Table 28. Controls and lights (continued) Feature Network activity light on integrated network adapter Power supply diagnostic light Specification Orange - A 1000 Mbps connection exists between the network and the computer. Off (no light) - The computer is not detecting a physical connection to the - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 64
Table 31. Environmental (continued) Feature Non-Operating Airborne contaminant level Specification -15.20 m to 10,668 m (-50 ft to 35,000 ft) G1 or lower as defined by ANSI/ISA-S71.04-1985 64 System setup - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 65
and Power LED codes Table 32. Power LED states Power LED light status Off Steady/blinking amber Slow Blinking white light Steady white Possible cause Troubleshooting steps The computer is either turned ● Re-seat the power cable in off or is not receiving power the power connector on or in - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 66
Bad coin cell battery If customer can assist 4 blinks > long pause > repeats to troubleshoot, narrow down the issue by swapping a known good coin cell battery if available. If pause > Mode. repeats Flash latest BIOS version. If problem persists, replace the motherboard 66 Troubleshooting - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 67
Diagnostic power LED codes (continued) State State Name Blinking Amber Pattern Problem Description S2 CPU 2 blinks > short pause > Bad Processor 6 or PCIe device failure was detected. If customer can assist to troubleshoot, narrow down the issue by reseating PCIe card and removing one - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 68
power LED codes (continued) State State Name Blinking Amber Pattern Problem Description S6 STO 3 blinks > short pause > No Memory detected 3 blinks > long pause > repeats Suggested Resolution If customer can assist to troubleshoot, narrow down the issue by removing one by one memory to - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 69
State Name Blinking Amber Pattern Problem Description Suggested Resolution replace the motherboard. S9 MBF 3 blinks > short pause > System board failure Fatal system board 6 blinks > long pause > failure detected. repeats If customer can assist to troubleshoot, narrow down the issue by - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 70
messages that inform you if tests are completed successfully ● View error messages that inform you of problems encountered during testing You can invoke the ePSA diagnostics by tapping F12 key when the system posts about three and half hours with only 8GB of ram in the system. 70 Troubleshooting - Dell OptiPlex 5055 Ryzen Small Form Factor | OptiPlex 5055 Small Form Factor Own - Page 71
may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4. Select the appropriate
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
 |
 |
Dell OptiPlex 5055 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S003
June 2020
Rev. A01