Dell OptiPlex 5070 Small Form Factor OptiPlex 7070 5070 3070 Re-imaging guide
Dell OptiPlex 5070 Small Form Factor Manual
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- Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 1
OptiPlex 7070/ 5070/3070 Re-imaging guide for Windows Computer Model: OptiPlex 7070/5070/3070 Dell Customer Communication - Confidential - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury or death Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 3
installing the media-card reader driver 14 4 Intel Rapid Storage Technology (IRST 16 Downloading and installing the IRST driver 16 Downloading and installing the APPX 16 5 Graphics 17 Downloading and installing the Dell graphics driver 17 6 Audio 17 Dell Customer Communication - Confidential - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 4
7 Dell ControlVault2 Driver and Firmware 18 8 Wireless Local Network (WLAN) drivers and applications 19 Downloading and installing the Wi-Fi driver 19 9 Intel Management Engine driver 19 Downloading and installing the Intel Management Engine Components Installer.20 Downloading and installing the - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 5
Device Manager and Windows is not suggesting urgent or recommended driver updates, driver updates are unnecessary. Updating drivers unnecessarily may create new problems. Review the importance of each driver update on the Dell driver downloads page before assessing the need to continue with an - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 6
instructions may result in permanent data loss. NOTE: Information provided in this guide is applicable to computers with Windows only. This guide assists you in installing Dell-recommended software stack and settings, drivers, and applications, which are tested and validated on the OptiPlex Desktop - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 7
User-customizable power management features * Portability and behavioral profiles * Multiple-monitor support 8 Audio: Enables and enhances the audio controller. 9 Security, which includes: - Dell ControlVault2 Driver and Firmware 10 Networking and Communication, which includes: - Wireless Local - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 8
11 Dell Client Command Suite NOTE: Dell Client Command Suite is the new name of our industry leading Client Systems Management tools. These tools make Dell commercial client systems the world's most manageable client devices. Click on a link for more details 8 Dell Customer Communication - - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 9
dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers file icon and follow the instructions on the screen. Clearing - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 10
2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed. 3 On the is enabled and activated. - Clear: The BIOS clears the information stored in the TPM. 5 Save the settings and exit. 10 Dell Customer Communication - Confidential - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 11
scenarios. For more information about reinstalling the operating system, see the knowledge base article SLN297920 at www.dell.com/support. Before attempting a reinstall of your operating system, Dell recommends that you backup all data as described in the knowledge base article located here. 11 - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 12
Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 13
operating system may not include the updated Intel chipset driver set for Dell computers. These Intel chipset drivers are available on Dell's support site www.dell.com/support. Downloading and installing these chipset drivers 1 Turn on your computer. 13 Dell Customer Communication - Confidential - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 14
2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 15
2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads 5 Scroll down the page and select - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 16
the folder where you saved the IRST driver file. 8 Double-click the driver file icon and follow the instructions on the screen. Downloading and installing the IRST APPX 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 17
. Downloading and installing the Dell audio driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 18
your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 19
on the computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Scroll down the page - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 20
on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads 5. Scroll down the - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 21
and www.dell.com services Dell Help & Support app Tips Contact Support In Windows search, type Help and Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product - Dell OptiPlex 5070 Small Form Factor | OptiPlex 7070 5070 3070 Re-imaging guide - Page 22
backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information Contacting Dell To locate the Me and My Dell relevant to your the Service Tag number or Product ID in the search bar. To contact Dell for sales, technical support, or customer service issues, see www.dell.com/
Dell Customer Communication - Confidential
OptiPlex 7070/ 5070/3070
Re-imaging guide for
Windows
Computer Model: OptiPlex 7070/5070/3070