Dell OptiPlex 755 Quick Reference Guide - Page 69

Resolving Software and, Hardware Incompatibilities - memory configuration

Page 69 highlights

Power Light Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in the User's Guide). • Ensure that the memory you are using is supported by your computer (see the specifications for your system). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing an expansion card (not a graphics card) and restarting the computer (see the "Cards" section for your system). 2 If the problem persists, reinstall the card you removed, then remove a different card and restart the computer. 3 Repeat this process for each expansion card installed. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 72). 4 If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Quick Reference Guide 69

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Quick Reference Guide
69
Memory modules are detected,
but a memory configuration or
compatibility error has occurred.
Ensure that no special
requirements for memory
module/connector placement
exist (see "Memory" in the
User’s Guide
).
Ensure that the memory you
are using is supported by your
computer (see the
specifications for your system).
If the problem persists,
contact Dell (see
"Contacting
Dell"
in the
User’s Guide
).
A possible expansion card failure
has occurred.
1
Determine if a conflict exists
by removing an expansion card
(not a graphics card) and
restarting the computer (see
the "Cards" section for your
system).
2
If the problem persists,
reinstall the card you removed,
then remove a different card
and restart the computer.
3
Repeat this process for each
expansion card installed. If the
computer starts normally,
troubleshoot the last card
removed from the computer
for resource conflicts (see
"Resolving Software and
Hardware Incompatibilities"
on page 72).
4
If the problem persists,
contact Dell (see
"Contacting
Dell" in the
User’s Guide
).
Power Light
Problem Description
Suggested Resolution