Dell OptiPlex GX260 User Guide
Dell OptiPlex GX260 Manual
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- Dell OptiPlex GX260 | User Guide - Page 1
Dell™ OptiPlex™ GX260 Systems User's Guide Documentation for Your Computer Finding Information for Your Computer Technical Specifications System Board Components Cleaning Your Computer Advanced Features LegacySelect Technology Control Manageability Security Password Protection System Setup Jumper - Dell OptiPlex GX260 | User Guide - Page 2
Interface (TAPI) Closing the Computer Cover Computer and Software Problems Solving Problems Advanced Troubleshooting Getting Help Additional Information Microsoft® Windows® XP Features Glossary CAUTION: Safety Instructions Ergonomic Computing Habits Regulatory Notices Warranty and - Dell OptiPlex GX260 | User Guide - Page 3
and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. Models: DHS, DHP, and DHM December 2002 2N427 Rev - Dell OptiPlex GX260 | User Guide - Page 4
Information for Your Computer Dell™ OptiPlex™ GX260 Systems User's Guide What Are You Looking For ? A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Find It Here ResourceCD How to set up my computer Troubleshooting information Tools - Dell OptiPlex GX260 | User Guide - Page 5
File downloads Details on my computer's configuration Service contract for my computer Dell Premier Support website The Dell Premier Support website is customized for corporate, government, and education customers. This site may not be available in all regions. How to use Windows XP Documentation - Dell OptiPlex GX260 | User Guide - Page 6
- Dell OptiPlex GX260 | User Guide - Page 7
Back to Contents Page Technical Specifications Dell™ OptiPlex™ GX260 Systems User's Guide Microprocessor Memory Computer Information Audio Expansion Bus Drives Ports Key Combinations Controls and Lights Power Physical Environmental Microprocessor Microprocessor type - Dell OptiPlex GX260 | User Guide - Page 8
PCI 2.2, AGP 2.0, and USB 2.0 PCI: 33 MHz AGP: 66 MHz Small form-factor computer expansion-card connector one PCI slot and one AGP slot; low-profile cards are supported (card size = 6.35 cm [2.5 inches] high by 16.76 cm [6.6 inches] long) Small desktop computer expansion-card connectors: two - Dell OptiPlex GX260 | User Guide - Page 9
: Small form-factor computer Small desktop computer Small mini-tower computer Ports Externally accessible: Serial (data terminal equipment [DTE]) Parallel Video Integrated network adapter Personal System/2 (PS/2)-style keyboard PS/2-compatible mouse Universal Serial Bus (USB) Internally accessible - Dell OptiPlex GX260 | User Guide - Page 10
integrated network adapter) yellow blinking light Diagnostic lights four yellow and/or green lights on back I/O panel Standby power light AUX_LED on the system board Power DC power supply: Wattage small form-factor computer: 160 W small desktop computer: 180 W small mini-tower computer: 250 - Dell OptiPlex GX260 | User Guide - Page 11
Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Back to Contents Page 10° to 35°C (50° to 95°F) -40° to 65°C (-40° to 149°F) 20% to 80% (noncondensing) 0.25 gravities (G) at 3 to 200 Hz at 0.5 octave/ - Dell OptiPlex GX260 | User Guide - Page 12
PCI riser (small mini-tower computer only) 8 standby power light (AUX_PWR) 12 CD drive audio cable connector (CD_IN) 13 telephony connector (MODEM) 14 power connector (12VPOWER) 15 second serial connector (SER2) 16 microprocessor and heat-sink connector (CPU) 17 memory module connectors (DIMM A and - Dell OptiPlex GX260 | User Guide - Page 13
9 AGP card connector (AGP) 20 RTC reset jumper (RTCRST) 10 PCI card connectors (PCI1, PCI2, PCI3, and PCI4) 21 password jumper (PSWD) 11 front-panel audio cable connector (FRONTAUDIO) Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 14
Cleaning Your Computer Dell™ OptiPlex™ GX260 Systems User's Guide Computer, Keyboard, and Monitor Mouse Floppy Drive CDs and DVDs CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." 1. Perform an orderly computer shutdown using - Dell OptiPlex GX260 | User Guide - Page 15
the inside edge of the center hole. NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc. 2. With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc. For - Dell OptiPlex GX260 | User Guide - Page 16
Back to Contents Page Advanced Features Dell™ OptiPlex™ GX260 Systems User's Guide LegacySelect Technology Control Manageability Security Password Protection System Setup Jumper Settings Power Button Hyper-Threading LegacySelect Technology Control LegacySelect technology control - Dell OptiPlex GX260 | User Guide - Page 17
perform remote BIOS updates and modify CMOS settings on a single Dell system or a group of Dell systems. For information about Dell OpenManage Client Instrumentation, see the Dell OpenManage Client Instrumentation User's Guide available on the Dell Support website at support.dell.com. Security - Dell OptiPlex GX260 | User Guide - Page 18
an attached locking device and key. Dell recommends that you use a Kensington lock. The documentation that comes with the device contains instructions for installing it. Password Protection NOTICE: Although passwords provide security for the data on your computer, they are not foolproof. If your - Dell OptiPlex GX260 | User Guide - Page 19
key combinations are not valid. If you enter one of these combinations, the computer emits a beep. As you press each character key (or the spacebar for a blank space), 3 System halted! Must power down. Even after your computer is turned off and on, the previous message is displayed each time you type - Dell OptiPlex GX260 | User Guide - Page 20
displayed for the System Password option. If Not Enabled is displayed, the system password is deleted. If Not Enabled is not displayed, press to restart the computer key. The computer prompts you to type and verify the password. If a character is not permitted, the computer emits a beep. 3. - Dell OptiPlex GX260 | User Guide - Page 21
both the system and setup passwords. CAUTION: Before you open the computer cover, see "CAUTION: Safety Instructions." 1. Open the computer cover. 2. Remove the jumper plug labeled PSWD from the jumper. or system password To read the current amount of memory or set the type of hard drive installed - Dell OptiPlex GX260 | User Guide - Page 22
- Two boxes below the title box that display your computer processor, L2 cache, service tag, and the version number of the BIOS Options - A scrollable box listing options that define the configuration of your computer, including installed hardware, power conservation, and security features Fields to - Dell OptiPlex GX260 | User Guide - Page 23
, to tell the computer to boot from the CD drive so you can run the Dell Diagnostics, but specify that the computer boots from the hard drive when the diagnostic tests are complete. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down - Dell OptiPlex GX260 | User Guide - Page 24
. This feature does not work if you turn off your computer using a power strip or surge protector. CPU ID- Manufacturer's identification code for the installed microprocessor CPU Information CPU Speed - Processor speed at which the computer boots Press the left- or right-arrow key to toggle the - Dell OptiPlex GX260 | User Guide - Page 25
default) USB Device NOTE: To boot from a USB memory device, select the USB device and move it to make it the first device. Integrated Devices- Configures the following devices integrated with the system board: Sound - Settings are On (default) or Off. USB Controller - Settings are On or Off. Network - Dell OptiPlex GX260 | User Guide - Page 26
corrects video problems such as incorrect colors or blank windows that may Memory Information- Indicates amount of installed memory, computer memory speed, amount of video memory, and size of the display Problem If the computer generates a drive error message the first time you boot your computer - Dell OptiPlex GX260 | User Guide - Page 27
2000 and Windows XP With ACPI Enabled Action Results Computer Turned On and ACPI Enabled Computer in Standby Mode Computer Turned Off Press power Computer goes into standby mode or turns off (depending on button the operating system setup) Computer turns on Boots and computer turns on - Dell OptiPlex GX260 | User Guide - Page 28
Functions for Windows 2000 and Windows XP With ACPI Disabled Action Results Computer Turned On and ACPI Disabled Computer in Suspend Mode Computer Turned Off Press power button Computer turns off immediately Computer turns off immediately Boots and computer turns on Hold power button for - Dell OptiPlex GX260 | User Guide - Page 29
- Dell OptiPlex GX260 | User Guide - Page 30
About Your Computer Dell™ OptiPlex™ GX260 Systems User's Guide Front View Back View Inside Your Computer Attaching and Removing the Computer Stand Front View Small Form-Factor Computer 1 USB connectors 2 headphone connector 3 hard-drive access light 4 power button Connect USB devices such - Dell OptiPlex GX260 | User Guide - Page 31
mouse into the green mouse connector. Turn off the computer and any attached devices connector before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. If your computer is running Windows 2000 or Windows XP, Dell installed the necessary mouse drivers on - Dell OptiPlex GX260 | User Guide - Page 32
a sound card, the microphone connector is on the card. 10 USB Connect USB devices such as a mouse, keyboard, printer, joystick, and computer speakers into any of the connectors USB connectors. 11 diagnostic Use the lights to help you troubleshoot a computer problem based on the diagnostic code - Dell OptiPlex GX260 | User Guide - Page 33
drive 7 power supply 3 CD/DVD drive 8 padlock ring 4 internal speaker 9 heat sink and blower assembly 5 chassis intrusion switch Cable Colors Hard drive Blue pull tab Floppy drive Black pull tab CD/DVD drive Orange pull tab Attaching and Removing the Computer Stand The computer can be - Dell OptiPlex GX260 | User Guide - Page 34
its right side so that the drive bays are at the bottom. 2. Fit the stand onto what was the left side of the computer. a. Position the stand as shown in the following illustration by aligning the large round hole in the stand with the securing button on the side - Dell OptiPlex GX260 | User Guide - Page 35
Back to Contents Page Adding and Removing Small Form-Factor Computer Parts Dell™ OptiPlex™ GX260 Systems User's Guide Opening the Computer Cover AGP and DVI Adapter Cards Battery Drives Memory Microprocessor PCI Cards and Serial Port Adapters Telephony Applications Programming Interface (TAPI) - Dell OptiPlex GX260 | User Guide - Page 36
Contents Page Opening the Computer Cover Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet - Dell OptiPlex GX260 | User Guide - Page 37
Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 38
Page AGP and DVI Adapter Cards Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 39
by lowering the hinged lever on the back panel. 4. Close the computer cover. 5. Attach the computer stand (optional). NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 6. Connect the monitor cable to the card's video connector - Dell OptiPlex GX260 | User Guide - Page 40
information on resetting the chassis intrusion detector. Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 41
Back to Contents Page Battery Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin this procedure, follow the steps in "CAUTION: Safety Instructions." A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. The battery may - Dell OptiPlex GX260 | User Guide - Page 42
cable, first plug the cable into the network wall jack, and then plug it into the computer. 6. Close the computer cover, and plug your computer and devices into electrical outlets. 7. After you open and close the cover, the chassis intrusion detector, if enabled, causes the following message to - Dell OptiPlex GX260 | User Guide - Page 43
Back to Contents Page Memory Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 44
damage to the memory module, press the into the vertical guides at each end computer cover. 5. If your computer uses a computer stand, attach the stand. NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 6. Connect your computer - Dell OptiPlex GX260 | User Guide - Page 45
electrical outlets. Open the computer cover and check the installed memory modules to ensure that they are seated properly in their sockets. Then repeat steps 4, 5, and 6. 10. When the System Memory total is correct, press to exit system setup. 11. Run the Dell Diagnostics to verify that the - Dell OptiPlex GX260 | User Guide - Page 46
PCI Cards and Serial Port Adapters Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 47
it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. Verify that the standby power light on the system - Dell OptiPlex GX260 | User Guide - Page 48
cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide. Press the arm into place, securing the card(s) in the computer. Closing the Retention Arm - Dell OptiPlex GX260 | User Guide - Page 49
Install any drivers required for the card as described in the card documentation. Removing a PCI Card CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions." 1. Perform an orderly computer shutdown using the operating system menu. NOTICE: To disconnect a network cable, first - Dell OptiPlex GX260 | User Guide - Page 50
the card's driver from the operating system. Serial Port Adapters Installing a Serial Port Adapter CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions." 1. Perform an orderly computer shutdown using the operating system menu. NOTICE: To disconnect a network cable, first - Dell OptiPlex GX260 | User Guide - Page 51
that the notch in the top of the card bracket fits around the alignment guide (see "Closing the Retention Arm"). 9. Attach the serial card cable to the . Lower the retention arm into place, securing the card(s) in the computer (see "Closing the Retention Arm"). Removing a Serial Port Adapter CAUTION: - Dell OptiPlex GX260 | User Guide - Page 52
operating system menu. NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack. 2. Turn off any attached devices and disconnect them from their electrical outlets. 3. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 53
Page Drives Dell™ OptiPlex™ GX260 Systems User's Guide Hard Drive Front-Panel Inserts Floppy Drive CD/DVD Drive Your computer supports: One hard documentation in your upgrade kit for information on configuring devices for the cable select setting. Your computer supports up to two IDE - Dell OptiPlex GX260 | User Guide - Page 54
Connecting Drive Cables When you install a drive, you connect two cables-a DC power cable and an interface cable-to the back of the drive. Power Cable Connector 1 power cable 2 power input connector Drive Interface Connector 1 interface connector 2 colored stripe on cable 3 interface cable Most - Dell OptiPlex GX260 | User Guide - Page 55
, first unplug the cable from your computer, and then unplug it from the network wall jack. 6. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 7. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 56
1 power cable 2 hard-drive cable 2. Press in on the tabs on each side of the drive and slide the drive toward the I/O panel and remove it from the computer. Removing the Hard Drive - Dell OptiPlex GX260 | User Guide - Page 57
and tightening all four screws (two screws on each rail). Hard Drive Bracket Rails 1 drive 2 bracket rails (2) 3 screws (4) 3. Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click. NOTICE: Match the colored strip on the cable with pin 1 on - Dell OptiPlex GX260 | User Guide - Page 58
cable, first plug the cable into the network wall jack, and then plug it into the computer. 8. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation - Dell OptiPlex GX260 | User Guide - Page 59
, first unplug the cable from your computer, and then unplug it from the network wall jack. 4. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 5. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 60
drive rather than replacing a drive, remove the front-panel inserts. 8. Open the computer cover. Removing a Floppy Drive 1. Disconnect the floppy-drive cable from the system board connector (DSKT). 2. Remove the power cable from the interposer board. 3. Disconnect the CD/DVD drive cable and the - Dell OptiPlex GX260 | User Guide - Page 61
1 floppy-drive cable 2 lever 6. Remove the floppy drive from its sled by pulling the sled tab out while pushing the drive up and then sliding the drive out of the sled. Removing the Floppy Drive - Dell OptiPlex GX260 | User Guide - Page 62
bottom of the interposer board with the notch on the connector, and snap the interposer board onto the drive. 3. Gently slide the drive into the computer until the tabs securely click into position. Attaching the Floppy-Drive Cable - Dell OptiPlex GX260 | User Guide - Page 63
to the interposer board on the floppy drive. 5. Attach the CD/DVD drive cable and the power cable to the CD/DVD drive. 6. Connect the floppy-drive cable to the DSKT connector on the system board. 7. Check all cable connections, and fold - Dell OptiPlex GX260 | User Guide - Page 64
your network administrator for information on resetting the chassis intrusion detector. 12. Verify that your computer works correctly by running the Dell Diagnostics. CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions - Dell OptiPlex GX260 | User Guide - Page 65
1. Disconnect the power and audio cables from the interposer board. 2. Remove the interposer board from the drive. Removing the Interposer Board 1 interposer board 3. Press inward on the two tabs on - Dell OptiPlex GX260 | User Guide - Page 66
the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive securely under the notch on the inside of the cover. b. Attach the power and audio cables to the interposer board. Connecting the Interposer Board 1 interposer board 2 notch - Dell OptiPlex GX260 | User Guide - Page 67
into the network wall jack, and then plug it into the computer. 9. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 10. Update your configuration - Dell OptiPlex GX260 | User Guide - Page 68
Back to Contents Page Microprocessor Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet - Dell OptiPlex GX260 | User Guide - Page 69
Do not discard the blower. You will reuse it. If you are installing a microprocessor upgrade kit from Dell, discard the original heat sink. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink when you install your new microprocessor. NOTICE: Be careful not - Dell OptiPlex GX260 | User Guide - Page 70
computer. NOTICE: Be careful not to bend any of the pins when you unpack the microprocessor. Bending the pins can permanently damage the microprocessor. 12. Unpack the new microprocessor. If any of the pins on the microprocessor appear to be bent, contact Dell (see "Getting Help") for instructions - Dell OptiPlex GX260 | User Guide - Page 71
the socket. Be careful not to bend the pins. 15. Set the microprocessor lightly in the socket and ensure that all pins are headed into the correct holes. surface on the back of the computer. NOTICE: If you are not installing a microprocessor upgrade kit from Dell, reuse the original blower/heat-sink - Dell OptiPlex GX260 | User Guide - Page 72
FAN connector on the system board. 21. Plug the 12-volt power cable into the 12VPOWER connector on the system board. 22. Close the computer cover. 23. Attach the computer stand (optional). NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the - Dell OptiPlex GX260 | User Guide - Page 73
- Dell OptiPlex GX260 | User Guide - Page 74
Applications Programming Interface (TAPI) Dell™ OptiPlex™ GX260 Systems User's Guide NOTE: See the documentation that came with the TAPI-compliant card for more information on using TAPI devices and to verify that the card works with your computer. Your computer supports TAPI-compliant modem cards - Dell OptiPlex GX260 | User Guide - Page 75
the computer power cable from the wall outlet, and then press the power button to ground the system board. 4. If your computer has a stand and it is attached, remove the stand. 5. Open the computer cover. 6. Install the TAPI-compliant sound card. 7. Connect external audio devices to the sound card - Dell OptiPlex GX260 | User Guide - Page 76
- Dell OptiPlex GX260 | User Guide - Page 77
Computer Cover Dell™ OptiPlex™ GX260 Systems User's Guide 1. Ensure that all cables are connected, and fold cables out of the way. Gently pull the power connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 4. Connect your computer and devices - Dell OptiPlex GX260 | User Guide - Page 78
Back to Contents Page About Your Computer Dell™ OptiPlex™ GX260 Systems User's Guide Front View Back View Inside Your Computer Attaching and Removing the Computer Stand Front View Small Desktop Computer 1 CD-drive Press this button to eject your CD from the CD drive. eject button 2 - Dell OptiPlex GX260 | User Guide - Page 79
operating state Blinking green - The computer is in a power-saving state (S1 or S3) To exit from a power-saving state, press the power button or click or move the mouse. See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. Open the - Dell OptiPlex GX260 | User Guide - Page 80
to the computer. If you have a USB mouse, plug it into a USB connector. If your computer is running Windows 2000 or Windows XP, Dell installed the necessary mouse drivers on your hard drive. 4 link integrity light Green - A good connection exists between a 10-Mbps network and the computer. Orange - Dell OptiPlex GX260 | User Guide - Page 81
Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights." Plug the when opening the computer cover to ensure that you do not accidently disconnect cables from the system board. Small Desktop Computer 1 hard drive - Dell OptiPlex GX260 | User Guide - Page 82
5 power supply 10 CD/DVD drive Cable Colors Hard drive Blue pull tab Floppy drive Black pull tab CD/DVD drive Orange pull tab Attaching and Removing the Computer Stand Your computer can be used in either a vertical or horizontal position. To use the computer in a vertical position, you must - Dell OptiPlex GX260 | User Guide - Page 83
To remove the stand: 1. Turn the computer over so that the stand is at the top. 2. Loosen the thumbscrew and lift the stand away. 3. Place the computer in a horizontal position. Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 84
Back to Contents Page Adding and Removing Small Desktop Computer Parts Dell™ OptiPlex™ GX260 Systems User's Guide Opening the Computer Cover AGP and DVI Adapter Cards Battery Drives Memory Microprocessor PCI Cards and Serial Port Adapters Telephony Applications Programming Interface (TAPI) Closing - Dell OptiPlex GX260 | User Guide - Page 85
Contents Page Opening the Computer Cover Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet - Dell OptiPlex GX260 | User Guide - Page 86
2 padlock ring 3 two release buttons (one on each side) Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 87
Page AGP and DVI Adapter Cards Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 88
1 hinged lever 2 indented tab (side view) 2. Press the card clip lever toward the PCI slot and remove the installed card. Removing the Card 1 card notch 2 card clip lever 3 card clip tab 4 card clip 5 PCI card slot - Dell OptiPlex GX260 | User Guide - Page 89
by lowering the hinged lever on the back panel. 4. Close the computer cover. 5. Attach the computer stand (optional). NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 6. Connect the monitor cable to the card's video connector - Dell OptiPlex GX260 | User Guide - Page 90
Contents Page Drives Dell™ OptiPlex™ GX260 Systems User's Guide Hard Drive Front-Panel Inserts Floppy Drive CD/DVD Drive Your computer supports: One hard to the last connector on the interface cable is the master or boot device (drive 0), and the device attached to the middle connector on - Dell OptiPlex GX260 | User Guide - Page 91
Your computer supports up to two IDE devices. Connect hard drives to the connector labeled IDE1, and connect CD/DVD drives to the connector labeled IDE2. Connecting Drive Cables When you install a drive, you connect two cables-a DC power cable and an interface cable-to the back of the drive. Power - Dell OptiPlex GX260 | User Guide - Page 92
, first unplug the cable from your computer, and then unplug it from the network wall jack. 5. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 6. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 93
may or may not have a plastic shroud cover. Operating the computer without a hard- drive shroud does not affect its performance. 2. Disconnect the power and hard-drive cables from the drive. Removing Power and Drive Cables 1 hard-drive cable 2 power cable 3. Press in on the tabs on each side of the - Dell OptiPlex GX260 | User Guide - Page 94
1 tabs (2) 2 hard drive Installing a Hard Drive 1. Check the documentation for the drive to verify that it is configured for your computer. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that - Dell OptiPlex GX260 | User Guide - Page 95
cable, first plug the cable into the network wall jack, and then plug it into the computer. 10. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation - Dell OptiPlex GX260 | User Guide - Page 96
12. Turn on the computer. 13. Enter system setup, and update the appropriate Primary Drive option (0 or 1). 14. Exit system setup, and reboot the computer. 15. Partition and logically format your drive before you proceed to the next step. For instructions, see the documentation that came with your - Dell OptiPlex GX260 | User Guide - Page 97
, first unplug the cable from your computer, and then unplug it from the network wall jack. 4. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 5. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 98
drive cables from the back of the floppy drive. 3. Disconnect the floppy-drive cable from the system board connector (labeled DSKT). Removing Power and Drive Cables 1 power cable 2 floppy-drive cable 3 floppy-drive connector (DSKT) 4. Press inward on the two tabs on the sides of the drive, slide the - Dell OptiPlex GX260 | User Guide - Page 99
Floppy Drive Bracket Rails 1 drive 2 bracket rails (2) 3 screws (4) 2. Gently slide the drive into place until the tabs securely click into position. 3. Attach the power and floppy-drive cables to the floppy drive. 4. Connect the other end of the floppy-drive cable to the connector labeled DSKT on - Dell OptiPlex GX260 | User Guide - Page 100
the network wall jack, and then plug it into the computer. 9. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 10. Enter system setup and update - Dell OptiPlex GX260 | User Guide - Page 101
Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1. Perform an orderly computer front-panel inserts. 8. Open the computer cover. Removing a CD/DVD Drive 1. Disconnect the power, audio, and CD/DVD drive cables - Dell OptiPlex GX260 | User Guide - Page 102
1 power cable 2 audio cable 3 CD/DVD drive cable 4 IDE2 connector 3. Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay. - Dell OptiPlex GX260 | User Guide - Page 103
accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the drive into place until the tabs securely click into position. 4. Connect the power, audio, and CD/DVD drive cables to the drive. 5. Connect the other end of - Dell OptiPlex GX260 | User Guide - Page 104
1 power cable 2 audio cable 3 network wall jack, and then plug it into the computer. 11. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 12. Update - Dell OptiPlex GX260 | User Guide - Page 105
NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. 14. Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 106
Back to Contents Page Microprocessor Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet - Dell OptiPlex GX260 | User Guide - Page 107
Do not discard the blower. You will reuse it. If you are installing a microprocessor upgrade kit from Dell, discard the original heat sink. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink when you install your new microprocessor. NOTICE: Be careful not - Dell OptiPlex GX260 | User Guide - Page 108
of the computer. NOTICE: Be careful not to bend any of the pins when you unpack the microprocessor. Bending the pins can permanently damage the microprocessor. 12. Unpack the new microprocessor. If any of the pins on the microprocessor appear to be bent, contact Dell for instructions on obtaining - Dell OptiPlex GX260 | User Guide - Page 109
the socket. Be careful not to bend the pins. 15. Set the microprocessor lightly in the socket and ensure that all pins are headed into the correct holes. surface on the back of the computer. NOTICE: If you are not installing a microprocessor upgrade kit from Dell, reuse the original blower/heat-sink - Dell OptiPlex GX260 | User Guide - Page 110
FAN connector on the system board. 21. Plug the 12-volt power cable into the 12VPOWER connector on the system board. 22. Close the computer cover. 23. Attach the computer stand (optional). NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the - Dell OptiPlex GX260 | User Guide - Page 111
- Dell OptiPlex GX260 | User Guide - Page 112
PCI Cards and Serial Port Adapters Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 113
1 card cage 2 handle 2. Press the lever on the retention arm and raise the retention arm. Raising the Retention Arm and Installing a Card 1 lever 5 card-edge connector 2 retention arm 6 card connector - Dell OptiPlex GX260 | User Guide - Page 114
they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 3. Insert the card into the card connector. If the card is full-length, insert the end of the card into the card guide bracket as you lower the - Dell OptiPlex GX260 | User Guide - Page 115
, and change the setting for Sound to Off. b. Connect external audio devices to the sound card's connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the back panel. 13. If you installed an add-in network adapter: a. Enter system setup - Dell OptiPlex GX260 | User Guide - Page 116
cable, first unplug the cable from your computer, and then unplug it from the network wall jack. 2. Turn off any attached devices and disconnect them from their electrical outlets. 3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board - Dell OptiPlex GX260 | User Guide - Page 117
1 retention arm 2 filler bracket 3 adapter bracket 8. Remove the filler bracket. 9. Slide the adapter bracket down over the card slot opening, and lower the retention arm, securing the adapter bracket. 10. Route the serial card cable under the card cage, and attach the cable to the connector on the - Dell OptiPlex GX260 | User Guide - Page 118
steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1. Perform an orderly computer shutdown using the operating system menu. NOTICE: To disconnect a network cable, first unplug the cable - Dell OptiPlex GX260 | User Guide - Page 119
bracket, contact Dell. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 10. Lower the retention arm and press it into place. NOTICE: To connect a network cable, first - Dell OptiPlex GX260 | User Guide - Page 120
12. Reset the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled-Silent. If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 121
Your Computer Dell™ OptiPlex™ GX260 Systems User's Guide Front View Back View Inside Your Computer Front View Small Mini-Tower Computer 1 CD-drive eject button Press this button to eject your CD from the CD drive. 2 floppy-drive light The floppy-drive light is on when the computer reads - Dell OptiPlex GX260 | User Guide - Page 122
Blinking green - The computer is in a power-saving state (S1 or S3) To exit from a power-saving state, press the power button or click or move the mouse. 6 front-panel door See "Diagnostic Lights" for a description of light codes that can help you troubleshoot problems with your computer. Open - Dell OptiPlex GX260 | User Guide - Page 123
to the computer. If you have a USB mouse, plug it into a USB connector. If your computer is running Windows 2000 or Windows XP, Dell installed the necessary mouse drivers on your hard drive. 4 link integrity light Green - A good connection exists between a 10-Mbps network and the computer. Orange - Dell OptiPlex GX260 | User Guide - Page 124
a sound card, the microphone connector is on the card. 10 USB Connect USB devices such as a mouse, keyboard, printer, joystick, and computer speakers into any of the connectors USB connectors. 11 diagnostic Use the lights to help you troubleshoot a computer problem based on the diagnostic code - Dell OptiPlex GX260 | User Guide - Page 125
1 hard drive 6 heat sink and blower assembly 2 internal speaker 7 power supply 3 chassis intrusion switch 8 floppy drive 4 system board 9 CD/DVD drive 5 padlock ring Cable Colors Hard drive Blue pull tab Floppy drive Black pull tab CD/DVD drive Orange pull tab Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 126
Back to Contents Page Adding and Removing Small Mini-Tower Computer Parts Dell™ OptiPlex™ GX260 Systems User's Guide Opening the Computer Cover AGP and DVI Adapter Cards Battery Drives Memory Microprocessor PCI Cards and Serial Port Adapters Telephony Applications Programming Interface (TAPI) - Dell OptiPlex GX260 | User Guide - Page 127
Contents Page Opening the Computer Cover Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet - Dell OptiPlex GX260 | User Guide - Page 128
1 release buttons 2 security cable slot 3 padlock ring Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 129
Page AGP and DVI Adapter Cards Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in CAUTION: Safety Instructions. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 130
3. Pull the card up and out of the card clip. AGP Card Removal 1 card notch 2 card-clip lever 3 card-clip tab 4 card clip 5 PCI card slot AGP Card Insert 1 card notch 2 card-clip lever 3 card-clip tab 4 card clip 5 PCI card slot Installing an AGP/DVI Adapter Card 1. To add or replace the card, press - Dell OptiPlex GX260 | User Guide - Page 131
card. 3. Secure the card by lowering the hinged lever on the back panel. 4. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 5. Connect the monitor cable to the card's video connector. 6. Connect your - Dell OptiPlex GX260 | User Guide - Page 132
Page Drives Dell™ OptiPlex™ GX260 Systems User's Guide Hard Drive Front-Panel Inserts Floppy Drive CD/DVD Drive Your computer supports: Two hard documentation in your upgrade kit for information on configuring devices for the cable select setting. Your computer supports up to two IDE - Dell OptiPlex GX260 | User Guide - Page 133
Connecting Drive Cables When you install a drive, you connect two cables-a DC power cable and an interface cable-to the back of the drive. Power Cable Connector 1 Power cable 2 Power input connector Drive Interface Connector 1 Interface connector 2 Colored stripe on cable 3 Interface cable Most - Dell OptiPlex GX260 | User Guide - Page 134
, first unplug the cable from your computer, and then unplug it from the network wall jack. 5. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 6. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 135
1 power cable 2 hard-drive cable 2. Press in on the tabs on each side of the drive and slide the drive up and out. Removing the Hard Drive 1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to verify that it is configured for your computer. - Dell OptiPlex GX260 | User Guide - Page 136
and tightening all four screws (two screws on each rail). Hard Drive Bracket Rails 1 drive 2 bracket rails (2) 3 screws (4) 4. Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click. NOTICE: Match the colored strip on the cable with pin 1 on - Dell OptiPlex GX260 | User Guide - Page 137
, and update the appropriate Primary Drive option (0 or 1). 12. Exit system setup, and reboot the computer. 13. Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 14. Test the hard drive by running the Dell - Dell OptiPlex GX260 | User Guide - Page 138
, first unplug the cable from your computer, and then unplug it from the network wall jack. 5. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 6. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 139
3 first hard drive in lower bay 4 hard-drive bay 12. Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin first hard drive and attach the connector to the second hard drive. Your computer uses cable-select drive cables. This means that the device connected to the - Dell OptiPlex GX260 | User Guide - Page 140
1 power cable 2 second hard-drive cable (secondary drive) 3 first hard-drive cable (primary boot drive) 14. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack, and then plug it into the computer. 15. Connect your computer and devices to - Dell OptiPlex GX260 | User Guide - Page 141
until it pops free of the front-panel cover. Removing the Front-Panel Inserts Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical - Dell OptiPlex GX260 | User Guide - Page 142
, first unplug the cable from your computer, and then unplug it from the network wall jack. 4. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 5. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 143
Floppy Drive Bracket Rails 1 drive 2 bracket rails (2) 3 screws (4) 2. Gently slide the drive into place until the tabs securely click into position. 3. Attach the power and floppy-drive cables to the floppy drive. 4. Connect the other end of the floppy-drive cable to the connector labeled DSKT on - Dell OptiPlex GX260 | User Guide - Page 144
power network wall jack, and then plug it into the computer. 8. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 9. Enter system setup and update - Dell OptiPlex GX260 | User Guide - Page 145
, first unplug the cable from your computer, and then unplug it from the network wall jack. 4. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the computer. 5. Disconnect the computer power cable from the wall outlet, and - Dell OptiPlex GX260 | User Guide - Page 146
1 power cable 2 audio cable 3 CD/DVD drive cable 2. Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay. Installing a CD/DVD Drive - Dell OptiPlex GX260 | User Guide - Page 147
drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the set of rails is not attached inside the cover, contact Dell. 3. If you are installing a replacement drive and the new the power, audio, and CD/DVD drive cables to the drive. Connecting - Dell OptiPlex GX260 | User Guide - Page 148
1 power cable 2 audio cable 3 network wall jack, and then plug it into the computer. 10. Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 11. Update - Dell OptiPlex GX260 | User Guide - Page 149
13. Verify that your computer works correctly by running the Dell Diagnostics. Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 150
Back to Contents Page Microprocessor Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet - Dell OptiPlex GX260 | User Guide - Page 151
sink down with the thermal solution facing upward. NOTICE: If you are installing a microprocessor upgrade kit from Dell, discard the original heat sink. If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink and blower when you install your new microprocessor - Dell OptiPlex GX260 | User Guide - Page 152
. Installing the Microprocessor NOTICE: You must position the microprocessor correctly in the socket to avoid permanent damage to the microprocessor and the computer. 1. If the release lever is not extended to the release position, move it to that position. 2. Align pin 1 (the imprinted corner) of - Dell OptiPlex GX260 | User Guide - Page 153
the socket, and do not use excessive force when you install the processor. 3. Carefully set the microprocessor in the socket and press it down lightly to seat it. 4. Rotate the release lever back toward the system board until it snaps into place, securing the microprocessor. 5. Install the heat sink - Dell OptiPlex GX260 | User Guide - Page 154
to Dell in the same package in which your replacement kit was sent. 8. Reconnect the cooling fan power cable to the FAN connector on the system board. 9. Reconnect the power cable to the 12VPOWER connector on the system board. 10. Close the computer cover. NOTICE: To connect a network cable - Dell OptiPlex GX260 | User Guide - Page 155
Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 156
PCI Cards and Serial Port Adapters Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Before you begin any of the procedures in this section, follow the steps in "CAUTION: Safety Instructions." CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before - Dell OptiPlex GX260 | User Guide - Page 157
it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. Verify that the standby power light on the system - Dell OptiPlex GX260 | User Guide - Page 158
cards and filler brackets are flush with the alignment bar. The notch in the top of the card or filler bracket fits around the alignment guide. Press the arm into place, securing the card(s) in the computer. Closing the Retention Arm - Dell OptiPlex GX260 | User Guide - Page 159
Install any drivers required for the card as described in the card documentation. Removing a PCI Card CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions." 1. Perform an orderly computer shutdown using the operating system menu. NOTICE: To disconnect a network cable, first - Dell OptiPlex GX260 | User Guide - Page 160
the card's driver from the operating system. Serial Port Adapters Installing a Serial Port Adapter CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions." 1. Perform an orderly computer shutdown using the operating system menu. NOTICE: To disconnect a network cable, first - Dell OptiPlex GX260 | User Guide - Page 161
around the alignment guide (see "Closing the Retention Arm"). Press the arm into place, securing the adapter in the computer. Raising the Retention network cable, first plug the cable into the network wall jack, and then plug it into the computer. 9. Close the computer cover, reconnect the computer - Dell OptiPlex GX260 | User Guide - Page 162
the chassis intrusion detector by changing Chassis Intrusion to Enabled or Enabled-Silent. NOTE: If a setup password has been assigned by someone else, contact your network administrator for information on resetting the chassis intrusion detector. Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 163
Dell™ OptiPlex™ GX260 Systems User's Guide Battery Problems Beep Codes Card Problems Diagnostic Lights Drive Problems Dropped or Damaged Computer E-Mail, Modem, and Internet Problems Error Messages General Problems Keyboard Problems Memory Problems Mouse Problems Network - Dell OptiPlex GX260 | User Guide - Page 164
. Run the Dell Diagnostics. Run the Dell Diagnostics. Card Problems Fill out the Diagnostics Checklist as you complete these checks. CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions." Check the card seating and cables 1. Turn off the computer and devices, disconnect - Dell OptiPlex GX260 | User Guide - Page 165
Instructions." Back Panel Diagnostic Light Codes Light pattern off off off off Problem Description Suggested Resolution Normal off condition or Verify that the computer is plugged into a working outlet and that you have possible pre-BIOS pressed the power button. failure green Possible BIOS - Dell OptiPlex GX260 | User Guide - Page 166
or green compatibility error exists Reseat all memory modules and restart the computer. If the problem still exists, to eliminate the possibility of a faulty memory connector, install one memory module (if the computer supports a single module), and restart the computer. Then move the module to - Dell OptiPlex GX260 | User Guide - Page 167
that the original CD is defective. Check the speakers and subwoofer- See "Sound and Speaker Problems." Ensure that Windows recognizes the drive- Double-click My Computer on the desktop. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses - Dell OptiPlex GX260 | User Guide - Page 168
Hard drive problems Test the hard drive Windows XP - Run the chkdsk utility: 1. Click the Start button, select Shutdown, and click Restart the Computer. 2. At the C: prompt, type CD\Windows\Command and press . 3. Type chkdsk and press . The utility creates and displays a status report - Dell OptiPlex GX260 | User Guide - Page 169
a particular disk sector. See "Drive Problems" for troubleshooting suggestions. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support- The computer failed to complete the - Dell OptiPlex GX260 | User Guide - Page 170
if necessary, replace them (see "Memory" for module installation procedures). See "Memory Problems" for additional troubleshooting suggestions. General failure- The operating system is unable to carry out the command. This message is usually followed by specific information-for example, Printer out - Dell OptiPlex GX260 | User Guide - Page 171
. If the error appears again, contact Dell. See "Memory Problems" for additional troubleshooting suggestions. Memory tests terminated by keystroke- A keystroke interrupted the memory test. Restart the computer to rerun the test. No boot device available- The computer cannot find the floppy disk or - Dell OptiPlex GX260 | User Guide - Page 172
. See Windows Help for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the floppy disk or hard drive. Seek error- The operating system cannot find a specific track on the floppy disk or hard drive. See "Drive Problems" for troubleshooting - Dell OptiPlex GX260 | User Guide - Page 173
off. Press the power button again to restart the computer. The chkdsk program automatically runs during the start-up process. Follow the instructions on the screen. Other software problems Consult the software documentation or contact the software manufacturer for troubleshooting information Back up - Dell OptiPlex GX260 | User Guide - Page 174
, a device conflict may exist: Your computer locks up, particularly while using a specific device. A recently added device does not work. Memory parity errors occur on parity-enabled computers. A sound card emits noise or demonstrates other problems. Unintelligible characters print from the printer - Dell OptiPlex GX260 | User Guide - Page 175
the computer. Reinstall the mouse driver- See "Reinstalling Drivers." Run the Dell Diagnostics- Reboot the computer and run the Dell Diagnostics. If any of the tests fail, contact Dell. Check for interrupt request conflicts- See "Resolving Software and Hardware Incompatibilities." Network Problems - Dell OptiPlex GX260 | User Guide - Page 176
that the power supply cables are securely connected to the system board (see "System Board Components"). If the problem persists, contact Dell. If the power light is steady amber- The computer is receiving electrical power, but an internal power problem might exist. Ensure that the power cable is - Dell OptiPlex GX260 | User Guide - Page 177
power supply cables are securely connected to the system board (see "System Board Components"). If the problem persists, contact Dell. If the power light is blinking amber- A device might be malfunctioning or might be incorrectly installed. Remove and then reinstall the memory modules (see "Memory - Dell OptiPlex GX260 | User Guide - Page 178
match the recommended settings. Run the Dell Diagnostics- Reboot the computer and run the Dell Diagnostics. If any of the tests fail, contact Dell. Test the device- Swap the device with a comparable device that works properly. Sound and Speaker Problems Fill out the Diagnostics Checklist as you - Dell OptiPlex GX260 | User Guide - Page 179
Problems Fill out the Diagnostics Checklist as you complete the following checks. Run the Dell Diagnostics- Reboot the computer and run the Dell Diagnostics. If any of the tests fail, contact Dell. CAUTION: Before you perform this procedure, see "CAUTION: Safety Instructions." Check the power supply - Dell OptiPlex GX260 | User Guide - Page 180
amount of memory installed in the computer, contact Dell. Video and Monitor Problems Fill out the Diagnostics Checklist as you complete these checks. If the screen is blank NOTE: See the documentation that came with your monitor for troubleshooting procedures. Press the monitor power button- Firmly - Dell OptiPlex GX260 | User Guide - Page 181
Adjust the Windows® display settings Windows XP 1. Click the Start button, and then click Control Panel. 2. Click Appearance and Themes. 3. Click Display, and then click the Settings tab. 4. Try different settings for Screen resolution and Color quality. Windows 98, 2000, and Windows NT® 1. Click - Dell OptiPlex GX260 | User Guide - Page 182
to Contents Page Advanced Troubleshooting Dell™ OptiPlex™ GX260 Systems User's Guide Dell Diagnostics Reinstalling Drivers Resolving Software and Hardware Incompatibilities Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in - Dell OptiPlex GX260 | User Guide - Page 183
1. Insert the Drivers and Utilities CD into the CD drive. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start - Dell OptiPlex GX260 | User Guide - Page 184
the instructions to download the driver for your computer. To view a list of all available drivers for your computer, click Drivers in the Topic pull-down menu. To access the Dell OptiPlex ResourceCD Guide, click User's Guides in the Topic pull-down menu, and then click Dell OptiPlex ResourceCD - Dell OptiPlex GX260 | User Guide - Page 185
display the Properties window to determine what needs to be reconfigured or removed from the Device Manager. Resolve these conflicts before checking specific Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter - Dell OptiPlex GX260 | User Guide - Page 186
Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 187
installation and troubleshooting procedures. 5. If the preceding steps have not resolved the problem, contact Dell. NOTE: Call technical support from a telephone near or at the computer so that technical support can assist you with any necessary procedures. NOTE: Dell's Express Service Code system - Dell OptiPlex GX260 | User Guide - Page 188
Asian/Pacific countries only) Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use - Dell OptiPlex GX260 | User Guide - Page 189
, read the safety instructions. Diagnostics Checklist Name: Date: Address: Phone number: Service tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards - Dell OptiPlex GX260 | User Guide - Page 190
Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Contacting Dell To contact Dell electronically, you can access the following websites: www.dell.com support.dell.com (technical support) premiersupport.dell.com (technical support for - Dell OptiPlex GX260 | User Guide - Page 191
: www.dell.com/br International Access Code: 00 Country Code: 55 City Code: 51 Customer Support, Technical Support Tech Support Fax Customer Care Fax Sales British Virgin Islands General Support Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang - Dell OptiPlex GX260 | User Guide - Page 192
) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] Technical Support Customer Care - Dell OptiPlex GX260 | User Guide - Page 193
: 49 City Code: 6103 E-mail: [email protected] Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care 3287 1201 3287 5000 3287 5001 toll-free: 1-866-278-6821 - Dell OptiPlex GX260 | User Guide - Page 194
Switchboard Grenada General Support Guatemala General Support Guyana General Support Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Country Code: 852 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Customer Service (non-technical, post- - Dell OptiPlex GX260 | User Guide - Page 195
) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support 81-44-556-4162 toll-free: 0120-1982-26 81-44-520-1435 toll-free:0120-1984-33 81-44-556-3894 044-556 - Dell OptiPlex GX260 | User Guide - Page 196
Country Code: 47 E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers): [email protected] Technical Support Relational Customer Care Home/Small Business Customer Care 04 633 4949 toll-free - Dell OptiPlex GX260 | User Guide - Page 197
Fax Switchboard Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 Country Code: 34 E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business - Dell OptiPlex GX260 | User Guide - Page 198
Switchboard Taiwan Technical Support (portable and desktop computers) International Access Code: 002 Country Code: 886 Technical Support (servers) Transaction Sales Corporate Sales Thailand Technical Support International Access Code: 001 Country Code: 66 Customer Service (Penang, Malaysia - Dell OptiPlex GX260 | User Guide - Page 199
, Texas) Automated Order-Status Service International Access Code: 011 Country Code: 1 AutoTech (portable and desktop computers) Consumer (Home and Home Office) Customer Technical Support Customer Service DellNet™ Service and Support Software Application Support Employee Purchase Program (EPP - Dell OptiPlex GX260 | User Guide - Page 200
Back to Contents Page Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or SpeechImpaired General Support General Support toll-free: 1-800-289-3355 or - Dell OptiPlex GX260 | User Guide - Page 201
Microsoft® Windows® XP Features Dell™ OptiPlex™ GX260 Systems User's Guide Overview New User Interface Files and Settings Transfer Wizard Application and Device Compatibility System Restore User Accounts and Fast User Switching Home and Small Office Networking Internet Connection - Dell OptiPlex GX260 | User Guide - Page 202
Dell Solution Center icon opens a portal to services and application programs installed on your Dell computer. Switching to Classic View If you want, you may change the appearance of the Start menu, desktop and windows , task-oriented features of the Windows XP Control Panel, but you are accustomed - Dell OptiPlex GX260 | User Guide - Page 203
is using an earlier operating system, the wizard can be launched either from the Windows XP CD or from a diskette created on the new Windows XP computer. You transfer the data to the new computer over a network or direct serial connection, or store it on a removable medium such as a floppy disk - Dell OptiPlex GX260 | User Guide - Page 204
updates for Windows XP. Windows XP also includes a new technology that addresses the problems sometimes encountered on previous operating systems with Windows application programs that, when installed, replace current versions of certain Windows files with older versions or manually located display - Dell OptiPlex GX260 | User Guide - Page 205
point before you install an application program designed for Windows XP. You may wish to create a manual restore point before attempting to install an older program. AutoUpdate installation - When you choose to install the update, System Restore creates a restore point before the actual installation - Dell OptiPlex GX260 | User Guide - Page 206
finishes collecting data, the computer automatically restarts and the Undo Complete screen appears. 4. Click OK. Driver Rollback Windows XP device Driver Rollback can replace a device driver with the previously installed version. When you install a new device driver that causes system instability - Dell OptiPlex GX260 | User Guide - Page 207
of a computer domain. Microsoft Windows XP includes a new feature that provides multiuser access to a single computer. Fast User Switching, which is available in both the Home and Professional editions, allows users to access the computer with their specific settings, including the desktop and - Dell OptiPlex GX260 | User Guide - Page 208
run slowly. Fast User Switching is off by default on computers with less than 128 megabytes (MB) of random-access memory (RAM). Fast User Switching is unavailable if the computer has Windows XP Professional installed and is a member of a computer domain. How to Turn Off Fast User Switching You must - Dell OptiPlex GX260 | User Guide - Page 209
between computers in a home or small office. In Windows XP, Microsoft has improved the online documentation and usability of operating-system tools for setting up a home or small office network. New features in the operating system include support for the Point-to-Point Protocol over Ethernet (PPPoE - Dell OptiPlex GX260 | User Guide - Page 210
Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 211
Glossary Dell™ OptiPlex™ GX260 Systems User's Guide A B C D EFG H I K LM NO P R S T UV WX Z A AC - alternating current - The form of electricity that powers your computer when you plug the AC adapter power cable into an electrical outlet. ACPI - advanced configuration and power interface - A power - Dell OptiPlex GX260 | User Guide - Page 212
software companies who develop management standards for distributed desktop, network, enterprise and Internet environments. DRAM - dynamic random-access memory - Memory that stores information in integrated circuits containing capacitors. Driver - Software that allows the operating system to control - Dell OptiPlex GX260 | User Guide - Page 213
modem, and sound cards. Expansion slot - A connector on the computer's system board where you insert an expansion card, connecting it to the system bus. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance - Dell OptiPlex GX260 | User Guide - Page 214
drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored. HTML - hypertext markup language - A set of codes inserted into an Internet web page intended for display on an Internet browser. HTTP - hypertext - Dell OptiPlex GX260 | User Guide - Page 215
before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM. Memory address - A specific location where data is temporarily stored in RAM. Memory mapping - The process by - Dell OptiPlex GX260 | User Guide - Page 216
Plug and Play compliant. POST - power-on self-test - Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up. Program - Any - Dell OptiPlex GX260 | User Guide - Page 217
as a handheld digital device or digital camera to your computer. Service tag - A bar code label on your computer that identifies your computer when you access Dell | Support at support.dell.com or when you call Dell for customer or technical support. Setup program - A program that is used to install - Dell OptiPlex GX260 | User Guide - Page 218
functionality (the option to underline, change fonts, and so on). U UPS - uninterruptible power supply - A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical - Dell OptiPlex GX260 | User Guide - Page 219
supply 66 W of power for 1 hour or 33 W for 2 hours. Wallpaper - The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows insertion force - A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either - Dell OptiPlex GX260 | User Guide - Page 220
Back to Contents Page CAUTION: Safety Instructions Dell™ OptiPlex™ GX260 Systems User's Guide General When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Battery Disposal Use the following safety guidelines to help ensure your own - Dell OptiPlex GX260 | User Guide - Page 221
connected to AC power. When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise provided - Dell OptiPlex GX260 | User Guide - Page 222
or packaging. Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads. Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time - Dell OptiPlex GX260 | User Guide - Page 223
For comfort and efficiency, observe the ergonomic guidelines in "Ergonomic Computing Habits" when setting up and using your computer. Battery Disposal Your computer uses a lithium battery. The lithium battery is a long-life battery, and it is very possible that you will never need to replace it. - Dell OptiPlex GX260 | User Guide - Page 224
Back to Contents Page Ergonomic Computing Habits Dell™ OptiPlex™ GX260 Systems User's Guide CAUTION: Improper or prolonged lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. Use a chair that provides good lower back support - Dell OptiPlex GX260 | User Guide - Page 225
1 monitor screen at or below eye level 4 feet flat on the floor 2 monitor and keyboard positioned directly in front of the user 5 arms at desk level 3 monitor stand 6 wrists relaxed and flat Back to Contents Page - Dell OptiPlex GX260 | User Guide - Page 226
Page Regulatory Notices Dell™ OptiPlex™ GX260 Systems User's Guide Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades - Dell OptiPlex GX260 | User Guide - Page 227
not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio communications. However, there Dell Computer Corporation One Dell Way Round Rock, Texas 78682 USA 512-338-4400 IC Notice (Canada Only) Most Dell computer systems (and other Dell digital - Dell OptiPlex GX260 | User Guide - Page 228
- Section 3: Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems for Equipment With Rated Current Up to and Including 16 A." EN requirements and all ENERGY STAR® power management features of the computer are enabled. NOTE: Any Dell computer bearing the ENERGY STAR® Emblem - Dell OptiPlex GX260 | User Guide - Page 229
case the user may be required to take adequate measures. EN 55022 Compliance (Czech Republic Only) VCCI Notice (Japan Only) Most Dell computer systems are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of - Dell OptiPlex GX260 | User Guide - Page 230
according to the instruction manual. VCCI Class B ITE Regulatory Mark If the regulatory label includes the following marking, your computer is a Class and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately - Dell OptiPlex GX260 | User Guide - Page 231
from a socket with an attached protection circuit (a 3-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source. The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device - Dell OptiPlex GX260 | User Guide - Page 232
BSMI Notice (Taiwan Only) - Dell OptiPlex GX260 | User Guide - Page 233
on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Importer: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas - Dell OptiPlex GX260 | User Guide - Page 234
11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F. Model number: DHS, DHP, and DHM Supply voltage: 115/230 VAC Frequency: 50/60 Hz Input current rating: DHS - - Dell OptiPlex GX260 | User Guide - Page 235
Return Policy Dell™ OptiPlex™ GX260 Systems User's Guide Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see
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Dell™ OptiPlex™ GX260 Systems User's Guide
Documentation for Your
Computer
Finding Information for Your Computer
Technical Specifications
System Board Components
Cleaning Your Computer
Advanced Features
LegacySelect Technology Control
Manageability
Security
Password Protection
System Setup
Jumper Settings
Power Button
Hyper-Threading
Small Form-Factor Computer
About Your Computer
Front View
Back View
Inside Your Computer
Attaching and Removing the Computer
Stand
Adding and Removing Parts
Opening the Computer Cover
AGP and DVI Adapter Cards
Battery
Memory
PCI Cards and Serial Port Adapters
Drives
Microprocessor
Telephony Applications Programming
Interface (TAPI)
Closing the Computer Cover
Small Desktop Computer
About Your Computer
Front View
Back View
Inside Your Computer
Attaching and Removing the Computer
Stand
Adding and Removing Parts
Opening the Computer Cover
AGP and DVI Adapter Cards
Battery
Drives
Memory
Microprocessor
PCI Cards and Serial Port Adapters
Telephony Applications Programming
Interface (TAPI)
Closing the Computer Cover