Dell P1500 Personal Mono Laser Printer Dell™ Laser Printer P1500 Use - Page 78

Troubleshooting, Solving printing problems

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Troubleshooting Solving printing problems Solving basic printer problems Solving print quality problems Clearing jams Calling for service Solving printing problems Use the following tables to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a service technician. Problem What to do The media skews or buckles. Do not overfill tray 1 or the optional 250-sheet tray (see media capacities in the Media types and sizes table). Make sure the paper guides are flush against the edges of the media. The paper sticks together/printer feeds multiple sheets of paper. Remove the paper from tray 1 or the optional 250-sheet tray and fan the paper. Do not overfill tray 1 or the optional 250-sheet tray (see media capacities in the Media types and sizes table). The paper fails to feed from tray 1. Remove the paper from tray 1 and fan the paper. Make sure tray 1 is selected from the printer driver. Do not overfill the tray. The paper fails to feed from the optional 250-sheet tray. Make sure the optional 250-sheet tray is selected from the printer driver. Make sure the tray is pushed all the way in. Make sure the metal plate is pressed down before inserting the tray into the printer.

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Troubleshooting
Solving printing problems
Solving basic printer problems
Solving print quality problems
Clearing jams
Calling for service
Solving printing problems
Use the following tables to find solutions for printing problems you encounter. If you cannot fix the problem,
contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a
service technician.
Problem
What to do
The media skews or buckles.
Do not overfill tray 1 or the optional 250-sheet tray (see
media capacities in the
Media types and sizes
table).
Make sure the paper guides are flush against the edges of
the media.
The paper sticks together/printer feeds
multiple sheets of paper.
Remove the paper from tray 1 or the optional 250-sheet
tray and fan the paper.
Do not overfill tray 1 or the optional 250-sheet tray (see
media capacities in the
Media types and sizes
table).
The paper fails to feed from tray 1.
Remove the paper from tray 1 and fan the paper.
Make sure tray 1 is selected from the printer driver.
Do not overfill the tray.
The paper fails to feed from the
optional 250-sheet tray.
Make sure the optional 250-sheet tray is selected from the
printer driver.
Make sure the tray is pushed all the way in.
Make sure the metal plate is pressed down before inserting
the tray into the printer.